Agent Deployment, Operation Timed Out - Solaris v5.10

Question

Hello,
The agent has been gray since we upgraded to 2012R2, living on agent version 1.4.xxx. I tried to push an update to the agent but it failed. When I attempt to manually start/restart the agent, I get the following error. 
~>/opt/microsoft/scx/bin/tools/scxadmin -start
svc:/application/management/scx-cimd:default enabled.
svcadm: Instance "svc:/application/management/scx-cimd:default" is in maintenance state.
RETURN CODE: 3
After this, I put the machine into maintenance mode, and took it back out, and again tried to restart the agent. No luck.
When I navigate to the directory, it clearly appears the SCOM directory does not exist. 
Then I followed up by deleting the agent off of the SCOM console and now I am trying to deploy the agent. However, I get the following error:
Failed during SSH discovery. Exit code: -2147221248
Standard Output:
Standard Error:
Exception Message:Operation timed out
Any idea guys?

Answer 1

Verify you have removed and cleaned up the agent from the Solaris system by running the following on it.
pkgrm MSFTscx
Check
the following as well for error -2147221248
Possible causes:
(Case A)
The user credential provided for agent deployment or certificate signing does not have a home directory
(Case B)
Sudo elevation was selected in the user credential input, but the user credential provided is not correctly configured to use passwordless sudo elevation or the required sudo elevation privileges were not granted for the user account used in discover
Resolutions:
(Case A)
Verify that the user has a home directory at:  /home/<username> and that the user is able to write to this directory
(Case B)
Review sudo elevation configuration documentation and verify user configuration for sudo. 
Note that passwordless sudo must be configured. 
Regards,
-Steve