Agent desktop keeps logging out.
Hello guys I have a problem with an agent desktop that keeps logging out on UCCX version 5.1. I think it is a problem with the ‘ non-activity logout timer. Guys can someone tell me how to change it.?
Thanks
here is the log
VERSION INFO: Environment: Platform .
VERSION INFO: Environment: Working Dir: .
VERSION INFO: Environment: User Dir: .
VERSION INFO: Environment: Hostname .
VERSION INFO: Environment: Timezone , DST Zone .
VERSION INFO: Environment: Current time <2012-02-03 15:53:31.863>.
VERSION INFO: Debug threshold .
VERSION INFO: Max file size <3000000>.
VERSION INFO: Max file count <1>.
VERSION INFO: Module: agent.exe: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: ntdll.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: kernel32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: KERNELBASE.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkStd.dll: Product Version <2.0.0.31> Pri Build Special Build <>.
VERSION INFO: Module: WS2_32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: msvcrt.dll: Product Version <7.0.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: RPCRT4.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: NSI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: VERSION.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SHLWAPI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: GDI32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: USER32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: LPK.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: USP10.dll: Product Version <1.0626.7601.17561> Pri Build <> Special Build <>.
VERSION INFO: Module: pthreadVC2.dll: Product <> Version <2, 8, 0, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: WSOCK32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVCR80.dll: Product Version <8.00.50727.4940> Pri Build <> Special Build <>.
VERSION INFO: Module: xerces-c_2_7.dll: Product Version <2, 7, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: ADVAPI32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: sechost.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: PSAPI.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVCP80.dll: Product Version <8.00.50727.4940> Pri Build <> Special Build <>.
VERSION INFO: Module: FCRasClient.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: omniDynamic410_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: omniORB410_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: omnithread33_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: LRMClient.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: LDAPClientDLL.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: SplkSecurity.dll: Product Version <2.0.0.32> Pri Build Special Build <>.
VERSION INFO: Module: LIBEAY32.dll: Product Version <0.9.8f> Pri Build <> Special Build <>.
VERSION INFO: Module: libsasl.dll: Product Version Pri Build Special Build .
VERSION INFO: Module: SplkSocket.dll: Product Version <1.0.0.40> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkMisc.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: RecordingClient.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: FCVoIPMonClientRec.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: OpenH323Wrapper.dll: Product Version <6.6.1.54> Pri Build <> Special Build <>.
VERSION INFO: Module: ptlib.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: comdlg32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: COMCTL32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SHELL32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: ole32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: ODBC32.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: DNSAPI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: WINMM.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: snmpapi.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: AVICAP32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVFW32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MPR.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MobileAgentMonitor.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: FCCClient.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: CadSplkStd.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build <>.
VERSION INFO: Module: SAW.dll: Product Version <6.6.1.54> Pri Build <> Special Build <>.
VERSION INFO: Module: CSI.dll: Product Version <6.6.1.54> Pri Build <> Special Build <>.
VERSION INFO: Module: SSLEAY32.dll: Product Version <0.9.8f> Pri Build <> Special Build <>.
VERSION INFO: Module: iphlpapi.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: WINNSI.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SPLKTSSP.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: FCHooker.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: PhoneDev.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: AcmiClient.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: MFC80.DLL: Product Version <8.00.50727.4053> Pri Build <> Special Build <>.
VERSION INFO: Module: OLEAUT32.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: DesktopMonitor.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: SplkWinPcap.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: shlapi.dll: Product Version <7, 0, 0, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: sllapi.dll: Product Version <7, 0, 0, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: XTP9510Libu.dll: Product Version <9, 5, 1, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: MFC80U.DLL: Product Version <8.00.50727.4053> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkUpdate.dll: Product Version <6.6.1.54> Pri Build <> Special Build <>.
VERSION INFO: Module: EEMServerClient.dll: Product <> Version <6.6.1.54> Pri Build <> Special Build < >.
VERSION INFO: Module: CADEEMConnector.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: MSIMG32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: IMM32.DLL: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: MSCTF.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: odbcint.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: ICMP.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: RASAPI32.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: rasman.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MFC80ENU.DLL: Product Version <8.00.50727.4053> Pri Build <> Special Build <>.
VERSION INFO: Module: AgentResDLL.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: NLAapi.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: napinsp.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: pnrpnsp.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: mswsock.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: winrnr.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: wshbth.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: WLIDNSP.DLL: Product Version <7.250.4225.0> Pri Build Special Build <>.
2012-02-03 15:53:32:081 INFO LC0007 Invalid Value.
2012-02-03 15:53:32:081 INFO LC0007 Invalid Value.
2012-02-03 15:53:32:081 INFO LC0007 Invalid Value.
2012-02-03 15:53:32:081 INFO LC0007 Invalid Value.
2012-02-03 15:53:32:081 INFO LC0007 Invalid Value.
2012-02-03 15:53:32:081 INFO LC0007 Invalid Value.
2012-02-03 15:53:32:081 INFO STD0000 Starting preference change event dispatch thread.
2012-02-03 15:53:32:097 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-03 15:53:32:721 INFO LC0000 Connected to Calabrio LDAP server on .
2012-02-03 15:53:32:721 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-03 15:53:32:721 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-03 15:53:33:688 INFO DAGT0000 Get Update Flag from LDAP successfully.
2012-02-03 15:53:33:719 INFO SPUD0000 Successfully launched update from .
VERSION INFO: Environment: Platform .
VERSION INFO: Environment: Working Dir: .
VERSION INFO: Environment: User Dir: .
VERSION INFO: Environment: Hostname .
VERSION INFO: Environment: Timezone , DST Zone .
VERSION INFO: Environment: Current time <2012-02-06 14:25:58.318>.
VERSION INFO: Debug threshold .
VERSION INFO: Max file size <3000000>.
VERSION INFO: Max file count <1>.
VERSION INFO: Module: agent.exe: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: ntdll.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: kernel32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: KERNELBASE.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkStd.dll: Product <> Version <2.0.0.32> Pri Build <> Special Build <>.
VERSION INFO: Module: WS2_32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: msvcrt.dll: Product Version <7.0.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: RPCRT4.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: NSI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: VERSION.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SHLWAPI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: GDI32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: USER32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: LPK.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: USP10.dll: Product Version <1.0626.7601.17561> Pri Build <> Special Build <>.
VERSION INFO: Module: pthreadVC2.dll: Product <> Version <2, 8, 0, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: WSOCK32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVCR80.dll: Product Version <8.00.50727.4940> Pri Build <> Special Build <>.
VERSION INFO: Module: xerces-c_2_7.dll: Product Version <2, 7, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: ADVAPI32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: sechost.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: PSAPI.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVCP80.dll: Product Version <8.00.50727.4940> Pri Build <> Special Build <>.
VERSION INFO: Module: FCRasClient.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: omniDynamic410_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: omniORB410_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: omnithread33_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: LRMClient.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: LDAPClientDLL.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: SplkSecurity.dll: Product Version <2.0.0.32> Pri Build Special Build <>.
VERSION INFO: Module: LIBEAY32.dll: Product Version <0.9.8f> Pri Build <> Special Build <>.
VERSION INFO: Module: libsasl.dll: Product Version Pri Build Special Build .
VERSION INFO: Module: SplkSocket.dll: Product <> Version <1.0.0.44> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkMisc.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: RecordingClient.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: FCVoIPMonClientRec.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: OpenH323Wrapper.dll: Product Version <6.6.1.54> Pri Build <> Special Build <>.
VERSION INFO: Module: ptlib.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: comdlg32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: COMCTL32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SHELL32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: ole32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: ODBC32.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: DNSAPI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: WINMM.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: snmpapi.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: AVICAP32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVFW32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MPR.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MobileAgentMonitor.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: FCCClient.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: CadSplkStd.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build <>.
VERSION INFO: Module: SAW.dll: Product Version <6.6.1.400> Pri Build <> Special Build <>.
VERSION INFO: Module: CSI.dll: Product Version <6.6.1.400> Pri Build <> Special Build <>.
VERSION INFO: Module: SSLEAY32.dll: Product Version <0.9.8f> Pri Build <> Special Build <>.
VERSION INFO: Module: iphlpapi.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: WINNSI.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SPLKTSSP.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: FCHooker.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: PhoneDev.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: AcmiClient.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: MFC80.DLL: Product Version <8.00.50727.4053> Pri Build <> Special Build <>.
VERSION INFO: Module: OLEAUT32.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: DesktopMonitor.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: SplkWinPcap.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: shlapi.dll: Product Version <7, 0, 0, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: sllapi.dll: Product Version <7, 0, 0, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: XTP9510Libu.dll: Product Version <9, 5, 1, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: MFC80U.DLL: Product Version <8.00.50727.4053> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkUpdate.dll: Product Version <6.6.1.54> Pri Build <> Special Build <>.
VERSION INFO: Module: EEMServerClient.dll: Product <> Version <6.6.1.400> Pri Build <> Special Build < >.
VERSION INFO: Module: CADEEMConnector.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: MSIMG32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: IMM32.DLL: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: MSCTF.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SOPHOS~1.DLL: Product Version <9.5.5> Pri Build <> Special Build <>.
VERSION INFO: Module: odbcint.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: ICMP.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: RASAPI32.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: rasman.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MFC80ENU.DLL: Product Version <8.00.50727.4053> Pri Build <> Special Build <>.
VERSION INFO: Module: AgentResDLL.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: NLAapi.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: napinsp.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: pnrpnsp.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: mswsock.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: winrnr.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: wshbth.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: WLIDNSP.DLL: Product Version <7.250.4225.0> Pri Build Special Build <>.
2012-02-06 14:25:58:779 INFO LC0007 Invalid Value.
2012-02-06 14:25:58:789 INFO LC0007 Invalid Value.
2012-02-06 14:25:58:789 INFO LC0007 Invalid Value.
2012-02-06 14:25:58:789 INFO LC0007 Invalid Value.
2012-02-06 14:25:58:789 INFO LC0007 Invalid Value.
2012-02-06 14:25:58:789 INFO LC0007 Invalid Value.
2012-02-06 14:25:58:822 INFO STD0000 Starting preference change event dispatch thread.
2012-02-06 14:25:58:832 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:25:59:532 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:25:59:532 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:26:00:478 INFO DAGT0000 Get Update Flag from LDAP successfully.
2012-02-06 14:26:01:058 INFO SPUD0000 Successfully launched update from .
2012-02-06 14:26:01:400 INFO VOIP4020 Created the LDAP recovery thread.
2012-02-06 14:26:01:418 INFO Agent ACM0325 Load the agent profile
2012-02-06 14:26:23:334 INFO DAGT0000 Verify agent license.
2012-02-06 14:26:23:765 INFO DAGT0000 Load the agent configuration.
2012-02-06 14:26:23:796 INFO Agent CC1038 Package type is: Premium Version
2012-02-06 14:26:25:470 INFO DAGT1020 Login to telephony server.
2012-02-06 14:26:25:590 INFO AcmiClnt0000 Begin invokeId(2) clientID(DayP) clientSignature() heartBeat(30) idleTimeOut(120) agentID(DayP) agentExt(1176) agentInst(1176), peripheralID(1)
2012-02-06 14:26:28:896 INFO DAGT0000 Login to chat server.
2012-02-06 14:26:28:897 WARN STD3000 Create registry key Access denied: <5:Access is denied.>.
2012-02-06 14:26:28:898 WARN STD3000 Create registry key Access denied: <5:Access is denied.>.
2012-02-06 14:26:28:898 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:26:28:898 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:26:28:899 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:26:29:398 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:26:29:479 INFO FCCC0000 CORBA server started. Local server IOR is IOR:010000001200000049444c3a464343436c69656e743a312e30000000010000000000000064000000010102000f0000003135322e3134362e3132392e323900008ce600000c0000004f2fe3150000114f000000010200000000000000080000000100000000545441010000001c00000001000000010001000100000001000105090101000100000009010100.
2012-02-06 14:26:29:491 INFO FCCC0000 Successfully connected to the Desktop Chat Service.
2012-02-06 14:26:29:491 INFO DAGT0000 Call Chat auto-recovery message received.
2012-02-06 14:26:29:599 INFO DAGT0000 Login to RASCAL server.
2012-02-06 14:26:29:654 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-06 14:26:29:963 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-06 14:26:29:963 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-06 14:26:29:963 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-06 14:26:29:963 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-06 14:26:29:963 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-06 14:26:29:963 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-06 14:26:29:963 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-06 14:26:30:083 INFO DAGT0000 Login to enterprise server.
2012-02-06 14:26:30:107 INFO DAGT0000 Enterprise auto-recovery message received.
2012-02-06 14:26:30:107 INFO DAGT0000 Enterprise-SupervisorWorkflow auto-recovery message received.
2012-02-06 14:26:30:108 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-06 14:26:30:208 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-06 14:26:30:211 INFO DAGT1021 Login to Desktop Monitoring.
2012-02-06 14:26:30:212 WARN STD3000 Create registry key Access denied: <5:Access is denied.>.
2012-02-06 14:26:30:212 WARN STD3000 Create registry key Access denied: <5:Access is denied.>.
2012-02-06 14:26:30:212 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:26:30:212 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:26:30:212 INFO VOIP4000 The Desktop Monitor adapter name is [\Device\Splkpc_{C01D5D56-67FC-4F67-90FE-E47803A71AE1}].
2012-02-06 14:26:30:217 INFO DAGT0000 Enterprise auto-recovery message received.
2012-02-06 14:26:30:217 INFO DAGT0000 Enterprise-SupervisorWorkflow auto-recovery message received.
2012-02-06 14:26:30:231 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-06 14:26:30:250 INFO LRM4000 SLRMMgr object created.
2012-02-06 14:26:30:250 INFO LRM4003 SLRMMgr object initialized.
2012-02-06 14:26:30:250 INFO LRM4008 LRM thread starting.
2012-02-06 14:26:30:250 INFO LRM4004 LRM interface has become available.
2012-02-06 14:26:30:251 INFO LRM4006 Reacquire thread starting.
2012-02-06 14:26:30:366 INFO VOIP4009 Adding the VoIP service [BYFWSRUCCXB] to the list of active VoIP services.
2012-02-06 14:26:30:366 INFO VOIP4002 The Corba listening process has been successfully started.
2012-02-06 14:26:30:367 INFO VOIP4001 The Desktop Monitoring module on the local host has been successfully initialized.
2012-02-06 14:26:30:368 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-06 14:26:31:063 ERROR VOIP2021 Desktop monitoring enabled for extension [1176].
2012-02-06 16:12:37:861 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-06 17:56:54:460 INFO VOIP4005 Desktop monitoring disabled for extension [1176].
2012-02-06 17:56:55:644 ERROR DAGT3051 Chat DropUser failed.
2012-02-06 17:56:55:645 INFO Agent MF2095 OnUpdateAcdLoginLogout: Remaining time 1999
2012-02-06 17:56:55:645 INFO Agent MF2098 OnUpdateAcdLoginLogout: We receive AS_LOGOUT so close CAD window
VERSION INFO: Environment: Platform .
VERSION INFO: Environment: Working Dir: .
VERSION INFO: Environment: User Dir: .
VERSION INFO: Environment: Hostname .
VERSION INFO: Environment: Timezone , DST Zone .
VERSION INFO: Environment: Current time <2012-02-07 09:36:27.341>.
VERSION INFO: Debug threshold .
VERSION INFO: Max file size <3000000>.
VERSION INFO: Max file count <1>.
VERSION INFO: Module: agent.exe: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: ntdll.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: kernel32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: KERNELBASE.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkStd.dll: Product <> Version <2.0.0.32> Pri Build <> Special Build <>.
VERSION INFO: Module: WS2_32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: msvcrt.dll: Product Version <7.0.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: RPCRT4.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: NSI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: VERSION.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SHLWAPI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: GDI32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: USER32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: LPK.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: USP10.dll: Product Version <1.0626.7601.17561> Pri Build <> Special Build <>.
VERSION INFO: Module: pthreadVC2.dll: Product <> Version <2, 8, 0, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: WSOCK32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVCR80.dll: Product Version <8.00.50727.4940> Pri Build <> Special Build <>.
VERSION INFO: Module: xerces-c_2_7.dll: Product Version <2, 7, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: ADVAPI32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: sechost.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: PSAPI.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVCP80.dll: Product Version <8.00.50727.4940> Pri Build <> Special Build <>.
VERSION INFO: Module: FCRasClient.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: omniDynamic410_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: omniORB410_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: omnithread33_vc8_rt.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: LRMClient.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: LDAPClientDLL.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: SplkSecurity.dll: Product Version <2.0.0.32> Pri Build Special Build <>.
VERSION INFO: Module: LIBEAY32.dll: Product Version <0.9.8f> Pri Build <> Special Build <>.
VERSION INFO: Module: libsasl.dll: Product Version Pri Build Special Build .
VERSION INFO: Module: SplkSocket.dll: Product <> Version <1.0.0.44> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkMisc.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
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VERSION INFO: Module: FCVoIPMonClientRec.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: OpenH323Wrapper.dll: Product Version <6.6.1.54> Pri Build <> Special Build <>.
VERSION INFO: Module: ptlib.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: comdlg32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: COMCTL32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
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VERSION INFO: Module: ole32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: ODBC32.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: DNSAPI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: WINMM.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: snmpapi.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: AVICAP32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVFW32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MPR.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MobileAgentMonitor.dll: Product <> Version <> Pri Build <> Special Build <>.
VERSION INFO: Module: FCCClient.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: CadSplkStd.dll: Product Version <6.6.1.54> Pri Build <6.6(1)> Special Build <>.
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VERSION INFO: Module: CSI.dll: Product Version <6.6.1.400> Pri Build <> Special Build <>.
VERSION INFO: Module: SSLEAY32.dll: Product Version <0.9.8f> Pri Build <> Special Build <>.
VERSION INFO: Module: iphlpapi.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: WINNSI.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
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VERSION INFO: Module: PhoneDev.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: AcmiClient.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
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VERSION INFO: Module: shlapi.dll: Product Version <7, 0, 0, 0> Pri Build <> Special Build <>.
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VERSION INFO: Module: MFC80U.DLL: Product Version <8.00.50727.4053> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkUpdate.dll: Product Version <6.6.1.54> Pri Build <> Special Build <>.
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VERSION INFO: Module: CADEEMConnector.dll: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: MSIMG32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
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VERSION INFO: Module: odbcint.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: ICMP.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: RASAPI32.DLL: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: rasman.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
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VERSION INFO: Module: AgentResDLL.dll: Product <> Version <> Pri Build <> Special Build <>.
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2012-02-07 09:36:29:729 INFO LC0007 Invalid Value.
2012-02-07 09:36:29:747 INFO LC0007 Invalid Value.
2012-02-07 09:36:29:748 INFO LC0007 Invalid Value.
2012-02-07 09:36:29:748 INFO LC0007 Invalid Value.
2012-02-07 09:36:29:748 INFO LC0007 Invalid Value.
2012-02-07 09:36:29:748 INFO LC0007 Invalid Value.
2012-02-07 09:36:29:814 INFO STD0000 Starting preference change event dispatch thread.
2012-02-07 09:36:29:824 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:30:533 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:30:533 WARN STD3000 Get registry key under path . Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:31:399 INFO DAGT0000 Get Update Flag from LDAP successfully.
2012-02-07 09:36:32:086 INFO SPUD0000 Successfully launched update from .
2012-02-07 09:36:32:773 INFO VOIP4020 Created the LDAP recovery thread.
2012-02-07 09:36:32:796 INFO Agent ACM0325 Load the agent profile
2012-02-07 09:36:39:117 INFO DAGT0000 Verify agent license.
2012-02-07 09:36:39:540 INFO DAGT0000 Load the agent configuration.
2012-02-07 09:36:39:565 INFO Agent CC1038 Package type is: Premium Version
2012-02-07 09:36:41:110 INFO DAGT1020 Login to telephony server.
2012-02-07 09:36:41:227 INFO AcmiClnt0000 Begin invokeId(2) clientID(DayP) clientSignature() heartBeat(30) idleTimeOut(120) agentID(DayP) agentExt(1176) agentInst(1176), peripheralID(1)
2012-02-07 09:36:44:432 INFO DAGT0000 Login to chat server.
2012-02-07 09:36:44:433 WARN STD3000 Create registry key Access denied: <5:Access is denied.>.
2012-02-07 09:36:44:433 WARN STD3000 Create registry key Access denied: <5:Access is denied.>.
2012-02-07 09:36:44:434 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:44:434 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:44:434 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:44:870 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:44:927 INFO FCCC0000 CORBA server started. Local server IOR is IOR:010000001200000049444c3a464343436c69656e743a312e30000000010000000000000064000000010102000f0000003135322e3134362e3132392e323900008ce600000c0000004f30f0ac000015bb000000010200000000000000080000000100000000545441010000001c00000001000000010001000100000001000105090101000100000009010100.
2012-02-07 09:36:44:929 INFO FCCC0000 Successfully connected to the Desktop Chat Service.
2012-02-07 09:36:44:929 INFO DAGT0000 Call Chat auto-recovery message received.
2012-02-07 09:36:45:034 INFO DAGT0000 Login to RASCAL server.
2012-02-07 09:36:45:177 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 09:36:45:590 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 09:36:45:590 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 09:36:45:590 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 09:36:45:590 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 09:36:45:590 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 09:36:45:590 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 09:36:45:590 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 09:36:45:705 INFO DAGT0000 Login to enterprise server.
2012-02-07 09:36:45:746 INFO DAGT0000 Enterprise auto-recovery message received.
2012-02-07 09:36:45:746 INFO DAGT0000 Enterprise-SupervisorWorkflow auto-recovery message received.
2012-02-07 09:36:45:746 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-07 09:36:45:788 INFO DAGT0000 Enterprise auto-recovery message received.
2012-02-07 09:36:45:788 INFO DAGT0000 Enterprise-SupervisorWorkflow auto-recovery message received.
2012-02-07 09:36:45:789 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 09:36:45:851 INFO DAGT1021 Login to Desktop Monitoring.
2012-02-07 09:36:45:851 WARN STD3000 Create registry key Access denied: <5:Access is denied.>.
2012-02-07 09:36:45:851 WARN STD3000 Create registry key Access denied: <5:Access is denied.>.
2012-02-07 09:36:45:851 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:45:851 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:45:852 INFO VOIP4000 The Desktop Monitor adapter name is [\Device\Splkpc_{C01D5D56-67FC-4F67-90FE-E47803A71AE1}].
2012-02-07 09:36:45:856 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 09:36:45:891 INFO LRM4000 SLRMMgr object created.
2012-02-07 09:36:45:891 INFO LRM4003 SLRMMgr object initialized.
2012-02-07 09:36:45:891 INFO LRM4008 LRM thread starting.
2012-02-07 09:36:45:891 INFO LRM4004 LRM interface has become available.
2012-02-07 09:36:45:891 INFO LRM4006 Reacquire thread starting.
2012-02-07 09:36:45:997 INFO VOIP4009 Adding the VoIP service [BYFWSRUCCXB] to the list of active VoIP services.
2012-02-07 09:36:45:997 INFO VOIP4002 The Corba listening process has been successfully started.
2012-02-07 09:36:45:999 INFO VOIP4001 The Desktop Monitoring module on the local host has been successfully initialized.
2012-02-07 09:36:45:999 WARN STD3000 Open registry key Object not found: <2:The system cannot find the file specified.>.
2012-02-07 09:36:46:729 ERROR VOIP2021 Desktop monitoring enabled for extension [1176].
2012-02-07 09:39:55:350 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-07 09:39:55:354 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-07 12:40:57:129 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-07 12:40:57:133 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-07 12:52:56:407 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-07 12:52:56:411 INFO DAGT3007 Unable to retrieve data from Enterprise Database.
2012-02-07 13:41:56:617 INFO AcmiClnt0004 Error receiving sockets message header. Error(15:failed to read from socket).
2012-02-07 13:41:57:298 ERROR LRM2014 A sockets error occurred. Error: (15:failed to read from socket).
2012-02-07 13:41:57:299 INFO LRM4005 LRM interface has become unavailable.
2012-02-07 13:41:57:299 INFO DAGT0000 Enterprise auto-recovery message received.
2012-02-07 13:41:57:299 INFO DAGT0000 Enterprise auto-recovery message received.
2012-02-07 13:41:57:299 INFO DAGT0000 Enterprise-SupervisorWorkflow auto-recovery message received.
2012-02-07 13:41:57:299 WARN DAGT2048 LRM Inactive Message received.
2012-02-07 13:41:57:300 ERROR LRM2014 A sockets error occurred. Error: (17:socket connection closed by remote party).
2012-02-07 13:41:58:629 INFO DAGT0000 LDAP auto-recovery message received.
2012-02-07 13:41:58:629 INFO VOIP4004 The LDAP connection has gone down.
2012-02-07 13:41:58:632 INFO DAGT0000 LDAP auto-recovery message received.
2012-02-07 13:41:58:632 INFO VOIP4003 The LDAP connection has come up.
2012-02-07 13:42:01:839 INFO LRM4004 LRM interface has become available.
2012-02-07 13:42:01:979 INFO DAGT0000 Verify agent license.
2012-02-07 13:42:02:057 INFO DAGT0000 Enterprise auto-recovery message received.
2012-02-07 13:42:02:057 INFO DAGT0000 Enterprise-SupervisorWorkflow auto-recovery message received.
2012-02-07 13:42:02:291 ERROR AcmiClnt2004 Error occured when receiving message from cti server. Error(15:failed to read from socket).
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:743 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:759 INFO DAGT0000 RASCAL Server Feature auto-recovery message received.
2012-02-07 13:42:02:806 ERROR FCCC2005 Network communication error (COMM_FAILURE).
2012-02-07 13:42:02:806 ERROR FCCC2015 The connection to the Desktop Chat Service has been lost. The program will attempt to reconnect automatically.
2012-02-07 13:42:02:806 INFO DAGT0000 Call Chat auto-recovery message received.
2012-02-07 13:42:02:806 ERROR FCCC2015 The connection to the Desktop Chat Service has been lost. The program will attempt to reconnect automatically.
2012-02-07 13:42:02:806 INFO DAGT0000 Call Chat auto-recovery message received.
2012-02-07 13:42:02:806 ERROR DAGT3062 Chat SetAgentAcdState failed.
2012-02-07 13:42:02:806 INFO DAGT0000 Call Chat auto-recovery message received.
2012-02-07 13:42:02:821 INFO FCCC0000 Successfully connected to the Desktop Chat Service.
2012-02-07 13:42:02:821 INFO DAGT0000 Call Chat auto-recovery message received.
2012-02-07 13:42:02:946 INFO AcmiClnt0001 Failed to send message to the cti server. Error(failed to send message to cti server).
2012-02-07 13:42:13:293 INFO VOIP4005 Desktop monitoring disabled for extension [1176].
2012-02-07 14:05:01:184 INFO Agent MF2095 OnUpdateAcdLoginLogout: Remaining time 1999
2012-02-07 14:05:01:184 INFO Agent MF2098 OnUpdateAcdLoginLogout: We receive AS_LOGOUT so close CAD window
VERSION INFO: Environment: Platform .
VERSION INFO: Environment: Working Dir: .
VERSION INFO: Environment: User Dir: .
VERSION INFO: Environment: Hostname .
VERSION INFO: Environment: Timezone , DST Zone .
VERSION INFO: Environment: Current time <2012-02-07 14:05:02.839>.
VERSION INFO: Debug threshold .
VERSION INFO: Max file size <3000000>.
VERSION INFO: Max file count <1>.
VERSION INFO: Module: agent.exe: Product Version <6.6.1.400> Pri Build <6.6(1)> Special Build < >.
VERSION INFO: Module: ntdll.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: kernel32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: KERNELBASE.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SplkStd.dll: Product <> Version <2.0.0.32> Pri Build <> Special Build <>.
VERSION INFO: Module: WS2_32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: msvcrt.dll: Product Version <7.0.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: RPCRT4.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: NSI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: VERSION.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: SHLWAPI.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: GDI32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: USER32.dll: Product Version <6.1.7601.17514> Pri Build <> Special Build <>.
VERSION INFO: Module: LPK.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: USP10.dll: Product Version <1.0626.7601.17561> Pri Build <> Special Build <>.
VERSION INFO: Module: pthreadVC2.dll: Product <> Version <2, 8, 0, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: WSOCK32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: MSVCR80.dll: Product Version <8.00.50727.4940> Pri Build <> Special Build <>.
VERSION INFO: Module: xerces-c_2_7.dll: Product Version <2, 7, 0> Pri Build <> Special Build <>.
VERSION INFO: Module: ADVAPI32.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
VERSION INFO: Module: sechost.dll: Product Version <6.1.7600.16385> Pri Build <> Special Build <>.
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Similar Messages
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Mac keeps logging out and blanking screen.
hi.
for some reason my mac just keeps logging out and blanking the screen at random points each day.
its VERY weird.
is there anything i can do about it?There are a number of things that you could try - resetting SMC and PRAM, doing an Apple Hardware Test, reinstalling system software, etc.
But, if I were you, I'd take the unit into an Apple Store or an AASP. But be certain that you backup all of your data before you take it in.
When there's no rhyme nor reason to restarts and 'blank screens' on a daily basis, it's best just to let Apple handle it - they can run tests that aren't available to mere mortals. Could be anything...
Clinton -
N8 Social app keeps logging out
Hi,
The home screen's "Social" app keeps logging out constantly from Facebook asking password. There is no "remember me" option in the app. This is really annoying and it prevents me of using the app.
Similar problem noticed here:
www.laptopmag.com/review/cellphones/nokia-n8.aspx?page=2
Is there anything you can doabout this issue?I'm having the same problem. I get logged out, then it rejects my password. Sometimes, if I keep clicking "Sign In" after I get the "Incorrect userid or password", it lets me in. But then it kicks me right back out and shows me the Login to Twitter screen.
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Skype keeps logging out automaticly.
Someone kind of threatened to hack my computer and since that day my skype keeps logging out automaticly.Sometimes it stays on for about 15 minuts but then its logs out again.Sometimes it is totaly unuseable it will log out the instance you logged in and i am getting sick of it..They also tried to steal my gmail and succesfully used my hotmail to send spam to my friends and i cant acces that hotmail account either which is x[Removed for privacy][email protected] I even reinstalled windows 7 but nothing seems to do the trick. Please help me!! Thanks in advance!
http://heartbeat.skype.com/2014/09/i_keep_getting_signed_out.html
Open your Skype account settings page:
https://secure.skype.com/portal/account/settings
If your Skype account is linked with Microsoft account, then try to unlink them.
https://support.skype.com/en/faq/FA12211/how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts -
This is sooooo frustrating - Is there any way this app can be set to stay logged in? Spotify's own recommendation to resolve an issue where the app keeps logging out is....... To reinstall!!!!! What use is that to people who have lots of music synched with their device? Do they expect us to reinstall every couple of weeks and spend 2 hours rescyncing large libraries? They need to try and resolve this or I for one may look at other services:(
On my Nexus 4 running Android 4.2.2, Spotify 0.5.13.63 was also asking me to log in everytime it restarted.
I fixed it doing the following (Spotify refers to the Android application):
Log in to Spotify application using my email (I don't have a Facebook-connected account)
Put Spotify in Offline Mode
Force Quit Spotify
Restart Spotify and witness how it automatically logs in
Disable Offline Mode
After doing this I was able to preserve the login after both Force Quitting the app and Restarting the whole device.
I guess enabling the Offline Mode sets some persistent login token that gets neglected otherwise. -
BT openzone account keeps logging out.
Ive had a problem for the past two days my bt openzone account keeps logging out by itself even though im still connected to the network.It just goes back to the log in screen even though im active on the internet can someone please help?
It will automatically disconnect every two hours, unless you have exceeded your allowed minutes, then it logs out every 30 minutes.
Check to see how many minutes you have used up. The monthly limit is 10,000 minutes or about 166 hours.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
HT201364 i have installed mavericks and it keeps logging out frequently on its own. Please help
Hi
I have installed mavericks and it keeps logging out frequently on its own. Does anyone else have this problem? What do I do? Please help.Check Security & Privacy system Prefs, general tab. Click the padlock, then authenticate. Click advanced tab.
Check to make sure it isn't set to log out after a certain amount of time. -
Agents keep logging out after transferring a call internally
Guys,
I have an issue regarding the UCCX agent functions of transfeering call internally.
- Reported issue was one extension was not working
- The user did initial steps to correct the issue such as logging out of the cisco desktop agent clearing the phone and logging back in.
- The steps done by the user did not work
- I asked the user to log out and I unplugged the phone basically doing a hard restart
- After the restart I asked the user to log in again and it was working.
Any idea why the agent is going out of service everytime it transfer the call ot another agent?
Thanks,
ErikHi Erik,
Please post the Agent logs.
Thanks,
Anand -
Cisco Agent Desktop (CAD) Timed Out
Hello Everybody,
I'm looking for a little insight into a problem that was encountered recently with a customer that essentially caused downtime. When the Agents were attempting to log into Cisco Agent Desktop it gave the following error:
"The request to log into the Cisco Unified CCX application server timed out. Please verify your system is online and try again."
CCX Version : 8.0.2.11002-3
CUCM: 8.0.3.21011-1 with LDAP integration/authentication
The customer does have high availability and after restarting both CCX servers the problem still occurred. Finally, once the CUCM publisher was restarted everything the login started working again. As the resolution was a server restart I'm looking for further information regarding this problem, why it may have occurred, and what can be done to prevent it in the future. It seems that LDAP issues are a common cause of this error but why? Can IPA be used as a backup if another situation like this occurs again?
I appreciate the time,
Thanks.Hi Keith,
We could never state it will never happen again. CUCM, AD or UCCX could have a latency issue later on. However if you see the technote that I sent it explains what tracing is needed and how to verify that LDAP is not sending the acknowledgement back in time. Below is an example of the MIVR logs;
//Initiating login
461102: Jan 28 08:01:34.909 PST %MIVR-SS_RM-7-UNK:Trying to authenticate agent MSmith
The login ID is the same ID that is used to login to CAD. For our test MSmith was used.
The next message should be that login was successful; however, a time out may have occurred since the CAD timer has expired (10 seconds). We then see after the 10th second CUCM finishes the authentication.
//CUCM returns login successful after the 10 second CAD timer expires causing the timeout message to be displayed
461107: Jan 28 08:01:45.206 PST %MIVR-SS_RM-7-UNK:Successfully authenticated agent MSmith at extension 1904
CAD has ten second timer. If the successful message is not sent within that time CAD fails to login. The port change for the AD server that is the Global Catalog server is also documented in the CUCM SRND and should be used regardless.
I hope that answers your question.
Joe -
Creative Cloud desktop app logged out instead login
Hi,
I can't login to Creative Cloud on desktop Windows 7 x64 with my email. It's saying 'you have successfully logged out' instead 'you have successfully logged in'. I use Russian OS so actualiy I translated message from Russian.
Otherwise I can without any problems login to https://creative.adobe.com/ web page.
P.S. I'm prerelease member of some projects. During last 10 days CC was autoupdated and I think that update broke login system...
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html this don't resolve issue.Chat Now button near the bottom for Activation and Deactivation
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
My boss paid for my adobe CC account, so it's all installed on my computer (Mac OS X Mavericks). I got a new job so I got CC for myself, but I can't figure out how to log out of the CC Desktop App from the one my boss pays for.
Does anyone know how to?>installed on my computer... got a new job so I got CC for myself
I don't 100% understand the question... are you saying that you installed CC from work on your home computer, and now you want to remove your old work version so you can use your new personal version?
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 if that is what you want -
Anyone else with Macbook Pro that keeps logging out in Time Machine, stopping the backup?
Okay
My backup drive bit the dust, big time, so I got a fresh external, but cannot get Time Machine to work.
13" Macbook Pro keeps terminating Time Machine and logging out when on power cord when going to screen saver.
I've set the screen saver to start after NEVER, the computer and display sleep to NEVER in Energy Saver, as I have it on an external monitor.
Still does not stay logged in.
Any other ideas?
I seriously need to back up.
MacBook Pro
MacBookPro8,1
Intel Core i7
2.7 GHz
Processors:1
Cores:2
L2 Cache (per Core):256 KB
L3 Cache:4 MB
Memory:4 GBFrom the menu bar, select
▹ System Preferences... ▹ Security & Privacy
If there's a closed padlock icon in the lower left corner of the preference pane, click it and enter your login password when prompted.
Click the Advanced button and, in the sheet that opens, uncheck the box marked
Log out after … minutes of inactivity -
Redirecting to anonymous desktop when logging out
Hi,
As stated in SP4, I have tried to modify the HREF definition for the Log Out in "/etc/opt/SUNWips/desktop/default/iwtDesktop/menubar.html" file as following:
A HREF="/logout?goto=/login/Anonymous?domain=mydomain"
It couldn't work. Sorry for disturbing but could anyone help me on this? Thank you very much.Make sure default is the right domain for your application. Each domain has its own log out page which you can redefine.
-
Why does my Mac Air keeps logging out and restarting
Can you explain to me why my Mac Air keeps giving me this message? In the middle of a download and I get this when the computer goes into sleep. Once I get this message it will keep trying to log out until finally I log out and then back in again.
From the menu bar, select
▹ System Preferences... ▹ Security & Privacy
If there's a closed padlock icon in the lower left corner of the preference pane, click it and enter your login password when prompted.
Click the Advanced button and, in the sheet that opens, uncheck the box marked
Log out after … minutes of inactivity -
Facebook keeps logging out and Phone overheats
After I downloaded ICS, the Facebook app from the Play Store keeps logging me out. After it logs me off, I then get a message saying "Authorization Failed." It un-syncs my friends from my contacts. This happened to me like 4 times already and its annoying. Is anyone else having this problem?
My phone seems to get hotter after the update as well. Other then that, I love the updateRayRey, I know how frustrating this can be and I’m here to help! Having issues with the apps on your phone is never fun.
A large update like Android 4.0 brings many changes all intended to bring enhancements to the user experience. But it can also not be compatible with other apps on the phone. I suggest uninstalling and reinstalling the FaceBook app and see if that helps.
If you’re still having issue after reinstalling the app run the phone in Safe Mode http://bit.ly/vDpqOD to see if another 3rd party app is causing the issue. If the issue persists while in safe mode I would recommend a hard reset http://bit.ly/wLmjGs to fix the issues after the software update.
Post back if you need further assistance.
John B
Follow us on Twitter @VZWSupport
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