Agent determination for workflow

Hi everyone,
I have a classic issue: I'm trying to assign a workflow task to an agent. The agent should be determined from the container element "APPROVER". In the task I've entered the expression &APPROVER&; however, I'm receiving error "Agent determintaion for step 4 failed..." "Result of agent determination does not agree with agents of task". And, yes, I've made sure the APPROVER element is of type Import and has a proper value.
I don't get this; I thought setting the agent to the value of the container element should do the job? After all, the container element "APPROVER" comes up in the F4 search help under the Decision tab of the task... what's wrong here?
The WF works fine if I set the "WF_Initiator" as the agent, however. But, this is a bit limiting in the long run...
Regards,
Trond

Hi Ravi,
this is what I actually did... but I found another post, with a reply from Ramki Maley, advising me to make the APPROVER of type SWHACTOR. That helped!
Thanks anyway,
Trond

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Agent determination for step 0000000081 failed error in workflow

Hello All,
I am doing employment verification from ESS portal. In the workflow step I have selected RULE to determine the agent. To configure rule, I double click on rule, on next screen selected "Agent determination - responsibilties" to determine the agent. I configured responsibilties with the valid value ranges and everything but the workflow is going into error! I did research and not sure what I am doing wrong. I checked the workflow container in workflow log and all the values that are supposed to pass to rule container are showing up fine.I keep getting the error:
Agent determination for step 0000000081 failed
Result og agent resolution does not agree with agents of task.
Any feedback you could provide would be greatly appreciated.
Thanks.
Mithun

1. In Transaction PFTC, select Task Type = Standard Task and Task = 01000076
2. display the task details.
3. Now go to Additional data ->Agents Assignment->Maintain
4. Select the task here and click Attributes in the application tool bar.
5. Select the General Task radio button and hit transfer.
-- You have made your task general.
To Synchronise the runtime buffer ,simply excute T-Code SWU_OBUF and hit the Start Synchronization button.

Error in resolution of rule ... for step - Agent determination for failed

Dear Experts,
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No links corresponding to the specified data could be determined
Error in resolution of rule 'AC40000138' for step '0000000293'
Agent determination for step '0000000293' failed
Error during result processing of work item 000000055357
Error when processing node '0000000293' (ParForEach index 000000)
Error when creating a component of type 'Step'
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Error when processing node '0000000293' (ParForEach index 000000)
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Error handling for work item 000000055355
Can you maybe help me understand, what this error means and how to resolve it?
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P.S. my test users work fine if i drag them to another location in my organizational plan. And also if i take other test user from locations where everything works fine and drag them to this "problem" location, than the same workflow error occures.

Remove the user from the PPOMA node and add him again.. Sometimes this will solve the issue..
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User exit for workflow WS20000075 agent determination for PO

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I have requirement to determine agents for workflow WS20000075 for PO from Ztable entry. Is that customer exit EXIT_SAPLEBNF_005 will work ?

Hi ,
Try assigning a new Agent Rule in the Task TS20000166.
You will have to create a custom rule using transaction PFAC. Choose option "F - Agent dertermination function to be executed" and assign a new Z function module which will determine your agent.
You can refer to function module ME_REL_GET_RESPONSIBLE while creating your own function module.
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Hi,
I am trying to perform a release in the contract(FS-contract management) by using the framework for principle of dual control. When i create a contract, i get a message that says contract created, not yet released. But i am not able to get the work item in my inbox to release the contract. The SWI1 transaction shows 'no agent' for the triggered workflow. I am using the template WS50100021 as there is only one release step. By default there is a rule '50100017' given for the template. But in the customizing settings i have the section called 'assign rule to release steps'. Do i need to assign a rule here for agent determination. If so, what about the rule in the WS50100021 template? Which one should i use? I am able to execute the method 'release' of object BUSISB001 from SWO1 and release or reject the contract creation. But i am not able to get the workitem in my inbox in SBWP transaction

Hi Suhas,
The rule used in workflow template WS50100021 is a standard one. So try to find out that on what basis it is fetching the agents. It could be the case that the logic specified in the rule does not fulfill your requirement.
The other reason could be that you have not specified the task as general. Please check if the agents tab is activated(green) in the task or not. If it is not you need to set the task as general.
SOLUTION : if you want to get the workitem in your own SAP Inbox for testing purpose, you can set the WFINITIATOR as agent instead of that standard rule. This setting will send the workitem in your own SAP Inbox.
Regards,
Guddan

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HI,
I am new to workflow and facing below issue.
I have created a workflow for Service entry sheet approval (BO- BUS2901) and I am having an issue with the agent determination. I am using my own Ztable to determine the possible agents.
I am using the following code in the FM of the rule I created for determining the agent:
FUNCTION ZME_SRV_REL_GET_RESPONSIBLE.
*"*"Local Interface:
*" TABLES
*"      ACTOR_TAB STRUCTURE SWHACTOR
*"      AC_CONTAINER STRUCTURE SWCONT
*" EXCEPTIONS
*"      NOBODY_FOUND
INCLUDE <cntain>.
TABLES: essr_rel, essr,zmm_service_mail.
DATA: object TYPE swc_object.
DATA: BEGIN OF essrkey,
lblni LIKE essr-lblni,
END OF essrkey.
DATA: verak_user TYPE csks-verak_user.
REFRESH actor_tab.
CLEAR actor_tab.
swc_get_element ac_container 'service' object.
if sy-subrc eq space.
essrkey-lblni = object-objkey(10).
select single * from essr where lblni = essrkey-lblni.
select single * from zmm_service_mail
where frggr = essr-frggr
and frgsx = essr-frgsx.
if essr-frgzu eq ' '.
verak_user = zmm_service_mail-pernr1.
elseif essr-frgzu eq 'x'.
verak_user = zmm_service_mail-pernr2.
endif.
actor_tab-otype = 'us'.
actor_tab-objid = verak_user.
append actor_tab.
endif.
ENDFUNCTION.
When I debug, sy-subrc = 8 at swc_get_element ac_container 'service' object.
What could be the problem?
Note- I have gone thru below thread but still I am unable to find the error.
http://scn.sap.com/thread/2017416

Hi,
You should re-read the thread that you quoted above. The mighty Sue Keohan suggested a solution.
Instead of trying to pass a service *object*, and then extracting the key, you can just pass the key itself. It has type EESSR-LBLN1.
swc_get_element ac_container 'service_key' lv_service_key.
if sy-subrc eq 0.
essrkey-lblni = lv_service_key.
(etc)
cheers
Paul

Agent Determination for Service Entry

Hi Guys,
I created a workflow based on BO BUS2901 to send approval notification to an approver and I am having an issue with the agent determination. I am using the cost centre owner from the PR associated with the PO for the service entry as the approver.
I am using the following code in the FM of the rule I created for determining the agent:
FUNCTION ZME_REL_GET_RESPONSIBLE.
*"*"Local Interface:
*" TABLES
*"      ACTOR_TAB STRUCTURE SWHACTOR
*"      AC_CONTAINER STRUCTURE SWCONT
*" EXCEPTIONS
*"      NOBODY_FOUND
INCLUDE <cntain>.
TABLES: eban, essr_rel, essr, ekpo, ebkn, csks.
DATA: object TYPE swc_object.
DATA: BEGIN OF essrkey,
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           ebeln LIKE essr-ebeln,
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DATA: verak_user TYPE csks-verak_user, kostl TYPE ebkn-kostl.
REFRESH actor_tab.
CLEAR actor_tab.
swc_get_element ac_container 'ServiceEntry' object.
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When I debug, sy-subrc = 8 at swc_get_element ac_container 'ServiceEntry' object.
What could be the problem?
Thanks
Regards

Hi Sarvesh, T
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Jocelyn (SCN moderator)

Agent Determination in Workflow

Hi,
I am implementing a workflow for change in basic pay, the problem is i am not clear how to go about agent determination, i need to follow my organizational structure but not completely like its not like the complete hierarchy. I need ideas, and some what how to go about it.
Thanks.
Khusro Habib

Hi,
Do you know who should be notified of the change in Basic Pay? is it the Employee's supervisor? If it is the Supervisor.. create a method.. In the method start off with the Employee's PERNR.. Grab the position from infotype 0001.. look up HRP1001 subty B002 to see who this position reports to.. you will now have the supervisor's position in HRP1001-SOBID.. do another look up on HRP1001 SUBTY A008 to get the pernr of the supervisor in HRP1001-SOBID.. got infotype 0105 SUBTY 0001 to obtain the User id of the supervisor.. notify the supervisor of the chnage in Basic Pay...
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Problem in agent determination for custom wf of contracts

Hi
I've copied standard wf for contracts i.e. 20000079. In my custom wf the step for release contract I've maintained the standard rule 20000029. bcos this rule is assigned for standard one with task 20000172. Am I correct in agent assignment??bcos my agent determination fails and wf goes into error. But if I simulate the rule separately it works fine. So there is no prob in rule,also i've properly binded it with task passing purchasingContract and releasecode.
Could u pls help me.
Thanks

Check that the binding between the workflow and rule are OK. Maybe your workflow is not delivering all the needed parameters for the rule (the same parameters that you are using while simulating the rule).
Another thing that you should check is that make sure that this is not an authorisation problem. It is possible that the rule is executed by the dialog user (not WF-BATCH) that doesn't have enough authorisations to do all the necessary rule logic. Just give remporarily SAP_ALL to the user who is executing the test.
Regards,
Karri

Agent determination for another task

Hi Experts,
I have assigned agent as US for a task. One custom FM is called for an approval screen and that FM is called from the method . That method is assigned to that task. The approval screen should have the approver name.
How to pass the agent assigned for the task to the FM assigned in the method.
Reagrds
Sathish

hi,
plese find my sugestion.
1. In any of the previous steps, find the approver name.Pass that approver name from the 'METHOD' to TASK container.from TASK Container to the WORKFLOW Container
2. Then in the current step, Bind the 'APPROVER_NAME' to the TASK, and then to the 'METHOD'.
3. now u can use the APPROVER_NAME inside the method.
hope u r clear, if not pls lets know.
Regards
Anversha

Agent determination for SRM WF

Hi All,
I have developed a custom WF i.e. copy of 2 step Invoice approval WF.
For agent determination, I have put in logic for Adhoc agent, which is working fine.
My query is that I can have multiple agents for a particular step, which I am able to see when referring to approval preview.
However when i try to change one of the entries for agent , system replaces <i>all entries</i> with changed entry for an agent.It does not change the one particular agent out of these multiple agents.
Wanted to know is it the std behaviour that at the time of changing the agent, evenif we have multiple agents , it will be chaged to only one agent - which is being replaced ?
Awaiting your inputs.
Regds,
Akshay

Hello Abraham,
To understand what's happened, you will need to debug /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_AREA_TO_ITEM_MAP and /SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID methods from /SAPSRM/CL_IM_WF_RR_PGRP_SC implementing class (interface for BAdI definition /SAPSRM/BD_WF_RESP_RESOLVER from enhancement spot /SAPSRM/BD_WF_AGENTS )
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Regards.
Laurent.

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Hi All,
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When an RFQ is created in ME41, the workflow has to trigger and based upon some conditions, i have to find the approver from a ztable.
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Issue
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HI,
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Hi,
We are using PR release workflow WS00000038 and the procesing agent tie to the Release code is Position (created in SAP HR organisition structure). Currently workflow flow to the Personal number/user ID that assigned under the Position, however our organisation very frequent a Position is left vacant when the person is transfered to other department/resigned (HR module), and the position left vacant for a month or so.
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> PR release workflow can't identified the processing agent to approve the PR during that period, because the position is vacant, we have a lot of this cases.
> How to handle this scenario for the PR release workflow ?
>
Don't - at least not unless the business has told you how they should be handled. When the business tells you how they should be handled, change the functionality for selecting agents accordingly.
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Agent determination for workflow

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