Agent is determining properly but workitem is not coming in sap inbox.

Hello Expert,
In my workflow agent is determining properly. i have seen from workflow log.
but the workitem(approval mail) is not coming into agents workflow inbox.the problem is happening in production.
same workflow is running successfully in development. means workitem is coming in agents workflow inbox.
i don't have authorization in T CODES SCOT SO16 so I can check and suggest something.
I want to ask that is it any config issue or something else.
is there any other way so i can cross check.
please help.
thanks raj.

Hi Rajib,
Check in the workflow log in production for the user decision task what error message it displays. If it is stuck due to missing agents, then there is a possibility that you missed to transport the agent assignment for the workflow task. Check if the same was included in the customizing task that is transported.
Also check if the buffer refresh was done after the changes were imported in the production system using transaction SWU_OBUF.
Regards,
Saumya

Similar Messages

The work item not coming in SAP inbox ....

Hi experts,
I am doing PR realese workflow.It is moved to quality server from development. In quality it is activated and showing no error.When a PR is created mail is send to approver and the workflow is waiting for his approval. But the work item is not available in his SAP inbox. Even he is getting the remainder mails.But the work item is not available in his business workplace(SBWP).I cross checked user ids of approvers. But still its not working ....the mails are sent to approvers external mail ID.....
Is there any configurations to make for making the SBWP active ?????
Pls anyone give me a solution for this problem...
Thanks & regards,
Jayaraj

Hello,
The best solution would be to take your mouse, move your cusror to the top part of your screen, and click on the "Before you ask (here are many workflow answers)" thread. If you've tried everything that is proposed there then please reply to this thread explaing what you have tried.
Cheers,
P.

Configured Alert in RWB, but alert mails not coming in Alert Inbox

Hi Experts,
I have created an alert in alrtcatdef and set the rules in Alert Category
However for the interface fialure, did not find any alert mail in RWB's alert inbox.
Please suggest, where I ama missing.
Regards
Pankaj

you have to check below steps:
step1: u have to check connection is maintain / not to mail outlook by using report: RSALERTTEST
step2: r u provide correct user details in SU01 .
step3:r u select fixed recipients in alertcategory
refer below blogs:
Trouble Shoot alert config
https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2327
Alert troubleshooting guide
http://www.saptechies.com/xi-alerts-troubleshooting-guide/
Alert configuration
https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2328

Decision WorkItem is not coming in inbox

HI,
I have created a customized workflow, in which i am showing a document and then taking user decision on that document wheather to reject or approve the document. The workflow is running fine in client 100. But in testing client 200 it is not showing decision step to the user. After showing the document it comes back to inbox and don't ask for the decsion as its doing in client 100.
Workflow is not showing any error. It is going to decesion step but not doing anything.

HI:
Check with the Basis consultant that did any body changed the password of the WF-BACTH user ,
it might happen some times if the user password is changed then the workitems do not reach to the Inbox
Another option you have to execute the function module RH_LOCAL_INBOX_GET to check if the workitem is being picked.
Next one SWWORGTASK and SWWUSERWI tables and check your user name should have prefix 'US'.
Regards
Shashi

Workitem is not avilable in approver inbox

HI,
shopping cart is triggered with approver .
but the workitem is not avilable in approvers inbox .
pls let me know the possible reasons.
regards
venga

there is a table called "SWWUSERWI"...
Go to se16 and type the table name and press enter
Provide with username and execute...
It will display list of workitems in his inbox....
This way you can check whether workitem is there in his inbox or not
once you find there are workitems...go to T-code swi1 provide the workitem id to see the details of that workitem id...
Rg
sam

I'm trying to connect my Kodak ESP c310 to my Mac mini but it's not coming up in my default printers menu and everything else is working. Their on the same network, software and drivers up to date, but can't get it to connect.

I'm trying to connect my Kodak ESP c310 to my Mac mini but it's not coming up in my default printers menu and everything else is working. Their on the same network, software and drivers up to date, but can't get it to connect.

You can purchase recovery disks from HP. Here is a webpage showing you how to do that:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=bph07143
If HP no longer supplies your specific recovery disk, you can usually find one from a 3rd party site, such as www.restoredisks.com for between $20 and $30.

My account is saying it can't connect - I know I have new emails but they're not showing in my inbox

My account is saying it can't connect - I know I have new emails but they're not showing in my inbox. Thank you

http://support.apple.com/kb/HT2519

My mail.app is downloading my mail but it is not showing in my inbox

My mail.app is downloading my mail but it is not showing in my inbox. I have read about deleting the com.mail.pfile to resolve this but the file doesn't exist. Anyone else ever had this experience?

Hi Bryan,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are having issues receiving or displaying your email messages in Mail on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Regards,
- Brenden

I am receiving e.mails for my gmail account on my ipad but they are not coming to my iPhone 4s

I Am getting e.mails on my ipad to my gmail but they are not coming to my iPhone 4s

Try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am trying to scan a document into PDF format but PDF is not coming up as an option. What can I do?

I am trying to scan a document into PDF format but PDF is not coming up as an option. What can I do?

Can your scanner software create PDF documents?

I am very sure I have " find my iPod" on my iPod device but , it's not coming up when I try to look for it in the radar?! Unfortunately my iPod was stolen at school. Any help

I am very sure I have " find my iPod" on my iPod device but , it's not coming up when I try to look for it in the radar?! Unfortunately my iPod was stolen at school. Any help

lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or conbtinue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

HT204411 Am in France and am trying to download a documentary "Wikileaks - we steal secrets" but it is not coming up on Itunes (I know it is available in the US). Is there a way of doing this? Thank you!!

I am in France and want to dowload the documentary "Wikileaks - we steal secrets" but it is not coming up in Itunes. I know it is available in the US - how can I download it in france?
Thank you!

Ralph Landry1 wrote:
You have to be able to login to the US stores, etc. To do that you have to be in the US or have a US account.
That would be "you have to be in the US and have a US account".
Regards.

Error not coming to my inbox

Hi all,
I'm creating a outbound IDoc. And for error handling workflow.. I created a organization structure and assigned users. I gave this position number in the partner profile in post processing permitted agent.
But when the Idoc is in error, this is not coming to my inbox.
Can someone please help me with this..
Thanks in advance.

Here you need to be careful,
if the agent assignment is not maintained properly, there may be a chance everyone in the organization will get the item.
I hope you have created a single workitem for error handling. goto additional data-> agent assignment-> maintain. make sure the attribute is defined as general forwarding allowed. or you maintain the role/position/user/whatever.as the possible agents. still you dont get the result, debugging the default rule in the task ->default rule -> agent.
hope this helps.
with regards,
Sudhahar R

Email form not coming through to inbox

Hello everyone.
I've built a email form in DW CS3 (It's a custom form, not something I got from godaddy or from internet), but when you type in the info, from the form it is not coming to the inbox once you hit send. Can anyone tell me what I'm doing wrong?
I'm using godaddy. In "action" I have: /gdform.php (Post).
Here is the code:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title>Process/Mosotomoss/Image Stager</title>
<style type="text/css">

</style>
<script type="text/javascript">

</script>
</head>
<body>
<div id="apDiv1">
<div align="center"><img src="images/process.jpg" width="1024" height="1685" border="0" usemap="#Map" />
      <map name="Map" id="Map">
        <area shape="rect" coords="791,45,832,73" href="blog.html" />
        <area shape="rect" coords="841,29,882,74" href="http://www.youtube.com/user/mosotomoss" />
        <area shape="rect" coords="730,44,781,68" href="store.html" />
        <area shape="rect" coords="885,30,929,76" href="https://www.facebook.com/pages/Mosotomoss/125744364118146" />
        <area shape="rect" coords="929,28,974,75" href="http://twitter.com/mosotomoss" />
        <area shape="rect" coords="670,45,722,69" href="press.html" />
        <area shape="rect" coords="611,45,660,69" href="faq.html" />
        <area shape="rect" coords="223,43,298,72" href="process.html" />
        <area shape="rect" coords="304,42,384,68" href="services.html" />
        <area shape="rect" coords="136,40,220,68" href="about.html" />
        <area shape="rect" coords="394,42,505,70" href="1on1staging.html" />
        <area shape="rect" coords="518,45,602,72" href="team.html" />
        <area shape="rect" coords="56,24,117,83" href="index.html" />
        </map>
</div>
</div>
<div class="style1" id="apDiv3">Mosotomoss is an Image Staging Company and an Image Making Company</div>
<div id="apDiv9">
<form id="form1" name="form1" method="post" action="/gdform.php">
    <table width="100%" border="0" cellpadding="6">
      <tr>
        <td><div align="right">
          <label>First Name:</label>
        </div></td>
        <td><div align="left">
          <input name="firstname" type="text" id="firstname" size="35" maxlength="90" />
        </div></td>
      </tr>
      <tr>
        <td><div align="right">
          <label>Last Name:</label>
        </div></td>
        <td><div align="left">
          <input name="lastname" type="text" id="lastname" size="35" maxlength="90" />
        </div></td>
      </tr>
      <tr>
        <td><div align="right">
          <label>Company:</label>
        </div></td>
        <td><div align="left">
          <input name="company" type="text" id="company" size="35" maxlength="90" />
        </div></td>
      </tr>
      <tr>
        <td><div align="right">
          <label>Website:</label>
        </div></td>
        <td><div align="left">
          <input name="website" type="text" id="website" size="35" maxlength="90" />
        </div></td>
      </tr>
      <tr>
        <td><div align="right">Email:</div></td>
        <td><div align="left">
          <input name="email" type="text" id="email" size="35" maxlength="90" />
        </div></td>
      </tr>
      <tr>
        <td><div align="right">
          <label>Phone:</label>
        </div></td>
        <td><div align="left">
          <input name="phone" type="text" id="phone" size="35" maxlength="15" />
        </div></td>
      </tr>
      <tr>
        <td><div align="right">
          <label>City:</label>
        </div></td>
        <td><div align="left">
          <input name="city" type="text" id="city" size="35" maxlength="90" />
        </div></td>
      </tr>
      <tr>
        <td><div align="right">
          <label>State:</label>
        </div></td>
        <td><div align="left">
          <input name="state" type="text" id="state" size="35" maxlength="90" />
        </div></td>
      </tr>
      <tr>
        <td><div align="right">Services:</div></td>
        <td><div align="left">
          <p>
            <label>
              <input type="radio" name="Services" value="Seminars" id="Services_0" />
              Seminars</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Mentoring" id="Services_1" />
              Mentoring</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Workshops" id="Services_2" />
              Workshops</label>
            <br />
            <label>
              <input type="radio" name="Services" value="1on1 Staging" id="Services_3" />
              1on1 Staging</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Marketing & PR" id="Services_4" />
              Marketing & PR</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Nonprofit Staging" id="Services_5" />
              Nonprofit Staging</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Business Planning" id="Services_6" />
              Business Planning</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Customer relations" id="Services_7" />
              Customer relations</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Business Plan Staging" id="Services_8" />
              Business Plan Staging</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Social Media & Networking" id="Services_9" />
              Social Media & Networking</label>
            <br />
            <label>
              <input type="radio" name="Services" value="Everyday Retail Store Staging" id="Services_10" />
              Everyday Retail Store Staging</label>
            <br />
            <label>
              <input type="radio" name="Services" value="radio" id="Services_11" />
              Consistent & Cohesive Staging</label>
            <br />
          </p>
        </div></td>
      </tr>
      <tr>
        <td><div align="right">
          <label>How can we help you?</label>
        </div></td>
        <td><div align="left">
          <textarea name="howcanwehelpyou" id="howcanwehelpyou" cols="25" rows="5"></textarea>
        </div></td>
      </tr>
      <tr>
        <td><div align="right"></div></td>
        <td><div align="left">
          <label>
          <input name="newsletter" type="checkbox" id="newsletter" value="subscribe me" checked="checked" />
          Would you like to subscribe to our FREE newsletter?</label>
        </div></td>
      </tr>
      <tr>
        <td><div align="right">
          <label>
          <input type="reset" name="clear" id="clear" value="Reset Form" />
          </label>
        </div></td>
        <td><div align="left">
          <label>
          <input name="submit" type="submit" id="submit" onclick="MM_validateForm('firstname','','R','lastname','','R','email','','RisEmail','phon e','','R');return document.MM_returnValue" value="Submit form" />
          </label>
        </div></td>
      </tr>
      <tr>
        <td><div align="right"></div></td>
        <td><div align="left"></div></td>
      </tr>
    </table>
    <input name="reciepient" type="hidden" id="reciepient" value="[email protected]" />
    <input name="Redirect" type="hidden" id="Redirect" value="emailform.html" />
</form>
</div>
<div align="center"></div>
</body>
</html>

You have this:
<input name="reciepient" type="hidden" id="reciepient" value="[email protected]" />
which should be
<input name="recipient" type="hidden" id="recipient" value="[email protected]" />
...but I don't know if current gdform.php processor uses the recipient field, or some other mechanism. Try fixing the typo and if it still doesn't work you need to contact GD for support.

Workitem is not removed from User Inbox

Hi,
There is requirement, when the PR is created by user, first it has to go his department Head and then to Manager, AGM, GM, etc. There are different departments.
I'm maintaining organizational structure and giving positions in Release Strategy. Now how can i know who has created and to whom it has to go first. Shall i create different release strategy for that ?? Or is there any other way ??
And i tried to create custom workflow and using two release steps instead of one. And giving Rule in my first release step. And in second release step i'm using the strategy. When i create the PR and release, it is not removing from User Inbox.
Do anyone know what could be the problem ??

Hi,
From your requirement, its not a good idea to have all department heads assigned to a single position.
But, you can have different positons for different departments and the association between department and the corresponding position number can be maintained in ztable. Then have a custom rule based on function module which will make a call to this ztable and find the corresponding postion given the department of user, get this position out and use it as agent assignment in step. However to use above first you should be able to find the Deparment to which a given user belongs to.
the position that you are talking about in your question, is it a position with relevance to HR structure or is it just that you have created for workflow purpose. In general its a good idea to have bit strong dependency with HR structure rather than going for workflow specific positions. If your position is a HR position then probably with bit of reengineering the HR organization structure with respect to your departments would be good and with a good design of org structure you can also get rid of any new custom table to maintain the relation between department and corresponding position.
Good Luck !!
Regards
Krishna Mohan
ooops !! many replies came in while drafting this mail itself, i guess rule using custom table already tried !!
Edited by: Dubbaka Krishna Mohan on Jan 29, 2008 9:20 AM

Agent is determining properly but workitem is not coming in sap inbox.

Similar Messages

Maybe you are looking for