Agent Logs out and Logs in back several times

Hi,
Agent Logs out and Logs in back several times without his intervention. this was observed with one agent. Any idea what would be causing? We use a custom CTIOS client and we observe that only one agent had this problem

Hi,
Do you have access to the client desktop and the CTIOS server logs ?  Look for the network related errors, sometimes the process in ICM might be giving up..
regards,
Shravan

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