Agent push issues on Server 2012 targets - any known gotya's

Hi,
I'm having ongoing issues which I believe are directly firewall related when pushing agent to Windows Server 2012 R2 computers.
I get the usual RPC unavailable errors and the workaround I use is I have to turn of the firewall via control panel (stopping the service isnt sufficient for some reason). This resolves it.
I have asked our firewall admin to check all the well documented ports are open - he has rules in place to allow them and works fine for all pre 2012 servers, and is addement its not the rules.
So was just checking here for confirmation theres no 'undocumented' gotya's to look for when pushing to 2012R2 machines. I think the likely cause is RPC relating to DCOM high ports - I'm not sure if the are same rande as in 2008 - none of the documentation
posts I've seen to go as far as 2012 just 2003/2008. when we tried to troubleshoot this ourselves I think our firewall admin used wireshark and commented that the the DCOM highports seemed randomly assigned. I'm guessing he maybe didnt want to
open up ALL the DCOM jhighport range as we have very tight firewall security.
Any advice much appreciated...

Hi There,
Below are the requirements irrespecrive of any windows is including win server 2012 / 2012 r2.
Agent, manual installation of MOMAgent.msi
System Center Management service
5723/TCP
Windows Firewall
Agent, push installation
System Center Management service
File and Print Sharing
Remote Administration
5723/TCP
137/UDP, 138/UDP, 139/TCP, 445/TCP
135/TCP, 445/TCP
Windows Firewall
Windows Firewall
Windows Firewall
Agent, pending repair
System Center Management service
File and Print Sharing
Remote Administration
5723/TCP
137/UPD, 138/UPD, 139/TCP, 445/TCP
135/TCP, 445/TCP
Windows Firewall
Windows Firewall
Windows Firewall
Agent, pending upgrade
System Center Management service
File and Print Sharing
Remote Administration
5723/TCP
137/UDP, 138/UDP, 139/TCP, 445/TCP
135/TCP, 445/TCP
Windows Firewall
Windows Firewall
Windows Firewall
Gautam.75801

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Hi Shane,
Thank you for posting in Windows Server Forum.
In addition you can refer following article for information.
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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2014-10-28 14:28:46:198 696 4a4 Service *************
2014-10-28 14:29:24:198 696 5c8 Misc =========== Logging initialized (build: 7.9.9600.17092, tz: -0400) ===========
2014-10-28 14:29:24:198 696 5c8 Misc   = Process: C:\Windows\system32\svchost.exe
2014-10-28 14:29:24:198 696 5c8 Misc   = Module: c:\windows\system32\wuaueng.dll
2014-10-28 14:29:24:198 696 5c8 Service *************
2014-10-28 14:29:24:198 696 5c8 Service ** START ** Service: Service startup
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2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
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2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
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2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-10-28 14:29:24:542 696 5c8 DtaStor Data store successfully created
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing global settings cache ***********
2014-10-28 14:29:24:542 696 5c8 Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-10-28 14:29:24:542 696 5c8 Agent   * WSUS server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent   * WSUS status server: <NULL>
2014-10-28 14:29:24:542 696 5c8 Agent   * Target group: (Unassigned Computers)
2014-10-28 14:29:24:542 696 5c8 Agent   * Windows Update access disabled: No
2014-10-28 14:29:24:542 696 5c8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2014-10-28 14:29:24:542 696 5c8 WuTask WuTaskManager delay initialize completed successfully..
2014-10-28 14:29:24:542 696 5c8 Report WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2014-10-28 14:29:24:542 696 5c8 Report CWERReporter::Init succeeded
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-10-28 14:29:24:542 696 5c8 DnldMgr Download manager restoring 0 downloads
2014-10-28 14:29:24:557 696 5c8 AU ########### AU: Initializing Automatic Updates ###########
2014-10-28 14:29:24:557 696 5c8 AU AIR Mode is disabled
2014-10-28 14:29:24:557 696 5c8 AU   # AU disabled through User preference
2014-10-28 14:29:24:557 696 5c8 AU   # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-28 14:29:24:557 696 5c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-10-28 14:29:24:557 696 5c8 AU AU finished delayed initialization
2014-10-28 14:29:24:557 696 234 DnldMgr Asking handlers to reconcile their sandboxes
2014-10-28 14:29:35:776 696 578 IdleTmr Incremented idle timer priority operation counter to 1
2014-10-28 14:29:37:307 696 52c AU Triggering AU detection through DetectNow API
2014-10-28 14:29:37:307 696 52c AU Triggering Online detection (interactive)
2014-10-28 14:29:37:323 696 5c8 AU #############
2014-10-28 14:29:37:323 696 5c8 AU ## START ## AU: Search for updates
2014-10-28 14:29:37:323 696 5c8 AU #########
2014-10-28 14:29:37:323 696 5c8 SLS Retrieving SLS response from server...
2014-10-28 14:29:37:323 696 5c8 SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Proxy List used: <172.25.7.9:80> Bypass List used : <(null)> Auth Schemes used : <None>
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Send request failed, hr:0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092>.
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2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2014-10-28 14:29:58:339 696 5c8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2
2014-10-28 14:29:58:339 696 5c8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is not at background priority
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented PDC RefCount for Network to 1
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented idle timer priority operation counter to 2
2014-10-28 14:29:58:385 696 5c8 Report *********** Report: Initializing static reporting data ***********
2014-10-28 14:29:58:385 696 5c8 Report   * OS Version = 6.3.9600.0.0.196880
2014-10-28 14:29:58:385 696 5c8 Report   * OS Product Type = 0x00000007
2014-10-28 14:29:58:401 696 5c8 Report   * Computer Brand = VMware, Inc.
2014-10-28 14:29:58:401 696 5c8 Report   * Computer Model = VMware Virtual Platform
2014-10-28 14:29:58:401 696 5c8 Report   * Platform Role = 1
2014-10-28 14:29:58:401 696 5c8 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Revision = 6.00
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Release Date = 2013-08-16T00:00:00
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Sku Number unavailable.
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Vendor = Phoenix Technologies LTD
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Family unavailable.
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Major Release = 4
2014-10-28 14:29:58:401 696 5c8 Report   * Bios Minor Release = 6
2014-10-28 14:29:58:401 696 5c8 Report   * Locale ID = 1033
2014-10-28 14:29:58:401 696 5c8 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:401 696 5c8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:29:58:432 696 b0c Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *************
2014-10-28 14:29:58:432 696 b0c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:29:58:432 696 b0c Agent *********
2014-10-28 14:29:58:432 696 b0c Agent   * Online = Yes; Ignore download priority = No
2014-10-28 14:29:58:432 696 b0c Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-10-28 14:29:58:432 696 b0c Agent   * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2014-10-28 14:29:58:432 696 b0c Agent   * Search Scope = {Machine & All Users}
2014-10-28 14:29:58:432 696 b0c Agent   * Caller SID for Applicability: S-1-5-21-600452275-980750782-2124898778-9669
2014-10-28 14:29:58:432 696 b0c SLS Retrieving SLS response from server...
2014-10-28 14:29:58:432 696 b0c SLS Making request with URL
HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3958.tmp with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2014-10-28 14:29:59:135 696 b0c SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-10-28 14:29:59:135 696 b0c Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-10-28 14:29:59:135 696 b0c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-10-28 14:29:59:135 696 b0c Setup Checking for agent SelfUpdate
2014-10-28 14:29:59:135 696 b0c Setup Client version: Core: 7.9.9600.17092 Aux: 7.9.9600.17031
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-10-28 14:30:00:151 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:151 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3D51.tmp with dwProvFlags 0x00000080:
2014-10-28 14:30:00:167 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:167 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:167 696 b0c Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-28 14:30:00:167 696 b0c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2014-10-28 14:30:00:167 696 b0c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-10-28 14:30:00:323 696 b0c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-10-28 14:30:00:323 696 b0c PT   + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-10-28 14:30:01:104 696 b0c PT WARNING: Cached cookie has expired or new PID is available
2014-10-28 14:30:01:104 696 b0c PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-28 14:30:01:198 696 b0c Agent Reading cached app categories using lifetime 604800 seconds
2014-10-28 14:30:01:198 696 b0c Agent Read 1 cached app categories
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: Failed to validate cab file digest downloaded from
http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9242543_a77d372b9c8b13c599a3daf4b321ea1903da9a72.cab with error 0x80091007
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 57, Old Count = 60
2014-10-28 14:30:41:151 696 b0c PT   + SyncUpdates round trips: 14
2014-10-28 14:30:41:151 696 b0c PT WARNING: Sync of Updates: 0x8024402f
2014-10-28 14:30:41:151 696 b0c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-28 14:30:41:151 696 b0c Agent   * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent   * WARNING: Exit code = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent *********
2014-10-28 14:30:41:151 696 b0c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2014-10-28 14:30:41:151 696 b0c Agent *************
2014-10-28 14:30:41:151 696 b0c Agent WARNING: WU client failed Searching for update with error 0x8024402f
2014-10-28 14:30:41:151 696 b0c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is not at background priority
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented PDC RefCount for Network to 0
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented idle timer priority operation counter to 1
2014-10-28 14:30:41:151 696 6fc AU >>## RESUMED ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU   # WARNING: Search callback failed, result = 0x8024402F
2014-10-28 14:30:41:151 696 6fc AU #########
2014-10-28 14:30:41:151 696 6fc AU ## END ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
2014-10-28 14:30:41:151 696 6fc AU #############
2014-10-28 14:30:41:151 696 6fc AU All AU searches complete.
2014-10-28 14:30:41:151 696 6fc AU   # WARNING: Failed to find updates with error code 8024402f
Derek
Systems Engineer
Derek Desktop Engineer

DPM Agent Installation issue.

A target server was running fine. All databases replica becomes inconsistent then to troubleshoot I uninstall DPM agent and trying to reinstall.
Firewall is enabled on target server , When I am trying to install from DPM console, getting error : Error 319 : Agent operation failed with communication error with DPM Agent Coordinatior service on target server.
When I tried to install at client end, its giving error : DPMAgentinstaller failed with errorcode =0x80070643,error says, fatal error during installation. Check log files in [WINDIR]Temp\MSDPM*.Log
When I checked log at temp folde, All I find Installer error 1708,1709 and 2205 2228.
Any thoughts.
Thanks in Advance

Hi
Maybe try adding a rule to the firewall:
netsh advfirewall firewall add rule name="DPM Remote Agent Push" dir=in action=allow service=any enable=yes profile=any remoteip=<IPAddress>
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Server 2012 R2 SMB - The process cannot access the file '\\server\share\test.txt' because it is being used by another process.

Hi,
We are having issues with Server 2012 R2 SMB shares.
We try to write some changes to a file, but we first create a temporary backup in case the write fails. After the backup is created we write the changes to the file and then we get an error:
The process cannot access the file '\\server\share\test.txt' because it is being used by another process.
It looks like the backup process keeps the original file in use.
The problem doesn't always occur the first time, but almost everytime after 2 or 3 changes. I have provided some code below to reproduce the problem, you can run this in a loop to reproduce.
The problem is that once the error arises, the file remains 'in use' for a while, so you cannot retry but have to wait at least several minutes.
I've already used Process Explorer to analyze, but there are no open file handles.
To reproduce the problem: create two Server 2012 R2 machines and run the below code from one server accessing an SMB share on the other server.
Below is the code I use for testing, if you reproduce the scenario, I'm sure you get the same error.
We are not looking for an alternative way to solve this, but wonder if this is a bug that needs to be reported?
Anybody seen this behavior before or know what's causing it?
The code:
string file =
@"\\server\share\test.txt";
if (File.Exists(file))
File.Copy(file, file +
".bak", true);
File.WriteAllText(file,
"Testje",
Encoding.UTF8);
The error:
System.IO.IOException: The process cannot access the file '\\server\share\test.txt' because it is being used by another process.

Hi,
There is someone else having the same issue with yours. You could try code in the article below:
“The process cannot access the file because it is being used by another process”
http://blogs.msdn.com/b/shawncao/archive/2010/06/04/the-process-cannot-access-the-file-because-it-is-being-used-by-another-process.aspx
If you wonder the root cause of the issue, the .NET Framework Class Libraries forum can help.
Best Regards,
Mandy
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Server 2012 R2 Corrupt User Profile Disks after RDSH reboot

Hi,
We have a serious problem when using User Profile Disks, we have a pretty simple setup with a single RDGW & RDCB and the 2x RDSH with a folder share for redirected folders and another for User Profile Disks. Now if any server suffers a re-boot when users
are connected to it then their profiles gets corrupted and are issued with a temporary profile (we have a GPO to deny use of temp profiles) and so cannot log on.
I have searched the forums and found the following hotfix
http://support.microsoft.com/kb/2896328 but this ONLY applies to Windows Server 2012.
Is there any published hotfix for Server 2012 R2, else we will need to look at another way of managing profiles ?
Thanks,
Donal

Hi Donal,
Sorry to say but there is no other Hotfix related to this issue for Server 2012 R2. But you can try the option of deleting the SID from registry. You can find the below path and then search for proper associated SID with user name and then delete it.
HKLM\SOFTWARE\Microsoft\Windows NT\Current Version\ProfileList
More information.
RDS 2012: The User Profile Service Failed The Sign-In: User Profile Cannot Be Loaded
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Agent push issues on Server 2012 targets - any known gotya's

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