Aggravated: Unable to Erase Authorization, Here's what I've already tried...

I need to test out Epub files I create before sending them to market, so I downloaded Adobe Digital Editions for Mac from here: Download | Adobe Digital Editions
I followed installation setup
I logged in with my existing Adobe ID
I downloaded a few borrowed Epub books from my local library so I could test an already-working file and be sure the program works sufficiently before trying the file I created.
I then tried to add the *.acsm file by both File>Add to Library and by double-clicking on the file in Finder.
I received the following message: "Unable to Download Error getting License. License Server Communication Problem: E_ACT_NOT_READY
I went to the help page here: License server communication error: E_ACT_NOT_READY
I followed the instructions to erase authorization, but received the following message: "Unable to Erase Authorization. Please try after some time."
I tried this multiple times but always received the same error message.
I looked here: I'm unable to deauthorize my computer. Getting an error message "Unable to erase authorization. Please try again after some time."
I could not find the activation.dat file, as the furthest I got was "Computer/Macintosh HD/Library/Application Support/Adobe" ...but there was no folder for Adobe Digital Editions. I replied on the thread.
Wondering if it would help, I uninstalled and then re-installed Digital Editions
Same problems are occurring.
At a loss after searching every forum topic on "unable to erase authorization" and anything remotely associated with it (especially since most posts were unanswered), I called Adobe support since I have a CC license. However, Adobe phone support does not support ADE. I asked them to inform a supervisor that questions on the forum are going unanswered.
I am now ready to throw the damn computer.
Please help me. I need this program to work as I am trying to create my own Epub documents and want to test them in a reader app before making the files available to the public.

Hello,
You will find "Go" option on top left corner of your mac machine. Click on "Go" and select "Go to folder"
Then type: ~/Library/Application Support/Adobe/Digital Editions
Click on "Go"
drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again.
Launch ADE
Help-> authorize computer.
Error will be fixed !!

Similar Messages

I'm unable to deauthorize my computer. Getting an error message "Unable to erase authorization. Please try again after some time."

I'm unable to deauthorize my computer. Getting an error message "Unable to erase authorization. Please try again after some time."

ok, please try below steps,
1. Quit ADE.
2. Choose Start > Run.
3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
4. In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
5. Right-click the Adept key and choose Delete.
6. In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again.

Unable to Erase Authorization- Please Try Again After Some Time

Hi,
I am using a mac and I have tried to deauthorize adobe with the command shift D key; however, it keeps saying "unable to erase authorization please try after some time"
I have tried after some time and it still isn't working! I'm going crazy. Can anyone help?

ok, please try below steps,
1. Quit ADE.
2. Choose Start > Run.
3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
4. In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
5. Right-click the Adept key and choose Delete.
6. In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again.

Cannot erase authorization. "Unable to erase authorization. Please try after some time." Please help!!

I am having a number of problems with Digital Editions, and I have tried the chat options numerous times but no one seems to be able to help me. I cannot express how disappointed I am with Adobe. I have an ebook that I paid a lot of money for and I need to access it for work, but when I try to download the e-book I get the error message E_ACT_NOT_READY. The forums say I need to deauthorise my account, but when I try to erase authorization I get the message "Unable to erase authorization. Please try after some time." This has been happening for weeks. For 2 weeks I have been trying to solve this problem. Can somebody please help me or give me a phone number to call to reach adobe? I am desperate at this point.

If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac:
1. Go-> Go to folder.
Go to folder dialog will appear.
2. Type ~/Library/Application Support/Adobe/Digital Editions
drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again.
ADE will be deauthorized now.
Now Authorize ADE again.
Windows:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again.

When I try to erase my authorization of my computer it keeps saying, "unable to erase authorization. Try again after sometime"

.When I try to erase my authorization of my computer it keeps saying, ""unable to erase authorization. Try again after sometime"

Ok. I was able to resolve this issue. On my mac, it was due to two things. I'm using two macintoshes. One for home and one for work. Both are setup for handoff. 1) make sure the library folder is not invisible. There must be more than one occurrence of the activate.dat file to delete. 2) Once I found it on my work mac and deleted it, it actually removed authorization from both macs! I can't explain how this happened, but it must be due to the handoff settings. So, then I re-authorized the original macintosh first and made sure my books could be read with no errors, then I authorized the work mac (before any books were imported to the library). Both macs were authorized, and the first mac was working fine. Then I imported the books into my work mac and everything is working properly on both macs.

I can't erase my authorization in order to reauthorize it. It says "Unable to erase authorization. Please try in some time." However, I have tried on various different days and the same thing appears.

I am not able to erase my authorization in order to reauthorize it. I follow the steps in the dialog box and it says unable to erase authorization. I've tried uninstalling the pplication and reinstalling it but that doesn't work.

I have windows 7 so the other answers to this don't work for me.

PLEASE report what you've already tried when posting problems/questions!

A lot of threads have a common theme:
(1) The first post describes a problem, or asks a question.
(2) The second (or third, or fourth) post suggests doing or trying something.
(3) The next response, from the original poster, says "Oh, I already tried that!"
Please, when describing a problem or asking a question, be reasonably detailed about the scenario, what you did, what results you got, WHAT YOU'VE ALREADY TRIED, etc.
Vague undetailed problems/questions, not describing the N steps you've already taken to try to resolve it, etc. just waste time and bandwidth all around!
Doug

Hi Doug;
If we are going to start of list of things NOT to do when posting a question, the one I always think is the absolute silliest is when they say I am having trouble with an application and never ever tell up what application they are talking about as if we have a crystal ball which is going to tell us what mythical application it is. Well it turns out generally my crystal ball is foggy just then so I have to ask what are you talking about here.
Allan

Receiving error msg while trying to erase authorization in order to re-authorize

I downloaded an ebook from my school library and also downloaded adobe digital editions, my acct is [email protected]
When I tried to launch my ebook I received an error msg “error! Check activation”
The help desk asked me to erase my digital editions authorization and re-authorize. I tried to erase my authorization and I received another error msg “unable to Erase Authorization. Please try after some time.”

Nope, it can't be that because this is what I get if I delete the appIdKey:
Please accept our apologies!
There was a problem processing your request.
( No application id key has been specified! )
Please try again later.
I'm slowly coming to the conclusion that Apple really isn't interested in Macs in the enterprise. It's core customer base is either the home user or movie/publishing people and it just doesn't have time for us poor enterprise people in the middle. The many shortcomings of Apple Remote Desktop from a remote administration point of view (at least on Intel iMacs, on which it's extremely flaky) and the apparent abandonment of this forum by Apple are not encouraging.
Intel iMac 20" Mac OS X (10.4.10)

Erased Hard Drive and operating system accidentally via disk utility? Here's what to do

I thought I had messed up majorly today when I attempted to erase and re-install an operating system on my friends macbook pro. I used another computer and targeted his computer so his hard drive would show up on my desktop. I then used disk utility and completely erased his hard drive. "Ooops" i thought after trying to then install Lion from my computer's applications folder. Wouldn't work. All his computer would show was a folder with a ? mark!!!
I searched for a solution as to what to do in this situation and got a lot of conflicting complex suggestions. The one that made the most sense was to create a bootable external disk to reinstall the system. This didn't work for me, I was probably doing it wrong.
HERE'S WHAT DID WORK FOR ME:
(what you need)
1) decent wireless internet connection (know the network and password)
2) blank computer hard drive (no OS, no nothing)
3) power cable
thats it
Step 1.
Restart your computer and hold down "Command" and the "R" keys at the same time. do this for about 30 seconds or so and release
Step 2.
Your computer should, after a few seconds or so, show a spinning globe. Your computer will then start searching for an internet connection. Choose a network from the drop down menu and type in the password to the network.
Step 3.
Your computer will then connect with Apple.com's software site (I think this is called OSX Recovery or something [thus the holding down of the "R" for recovery key]) and find your computer's original operating system (not sure how far back this works, but it worked perfectly with Lion)
Step 4.
Download the OS
Step 5.
Upon download completion your computer may shut down. Just turn it back on and when its back up and running it will immediately start to install the OS it just downloaded.
Step 6.
Wait for this to complete and bam, you're back to having an operating system on your computer.
I hope this works for anyone with my problem.
Good luck!

You will need to do the following:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

HT1420 What will the screen show when I deauthorize all computers? Will it show them and then I select the ones to authorize? I don't want to undo or be unable to re-authorize the ones I still want.

What will the screen show when I deauthorize all computers? Will it show them and then I select the ones to authorize? I don't want to undo or be unable to re-authorize the ones I still want.

"What will the screen show when I deauthorize all computers? "
Nothing. Not sure what you mean.
" Will it show them and then I select the ones to authorize? "
No.
You have to authorize a computer from that computer. You cannot authorize a computer from another computer.

I bought a new Iphone 4s, gave the older to my wife , made a new account for her, erased all data and now when i sync them they interfere with the other. Eg: if i delete an app ou buy one it appears on her phone, what shoul I do?

I bought a new Iphone 4s, gave the older to my wife , made a new account for her, erased all data and now when i sync them they interfere with the other. Eg: if i delete an app ou buy one it appears on her phone, what should I do?

Have a look here...
Automatic Downloads...
http://support.apple.com/kb/ht4539
Turn off Automatic Downloads. Settings > Store

When cmd+shift+d does not work on a mac, here's what to do.

I have been trying to authorize my new Macbook Pro 2011 for weeks. (I set up and authorized my iPhone with no problem.) Whenever I try to authorize my computer using the Digital Editions instructions given at the bottom of this post, I get the message:
Activation Server error - code E_AUTH_NOT_READY
Digital Editions encounter an error on the activation server.
I've read all the forums and tried everything. To deal with this problem, the answers in the forums say to deauthorize my computer and the reauthorize it but, no matter what I do, I cannot get it to deauthorize. i have tried opening ADE and hitting Command+Shift+D--using command because I have a mac--(tried this in library view and in reader view) but nothing happens. This is different from so many others who have solved this problem using Command+Shift+D. When I hit Command+Shift+D, nothing happens at all. I get no screen so I cannot hit Erase Authorization. I don't know how to get rid of the authorization that must exist somewhere but I don't know where. Only after I get rid of it, will I be able to reautorize my computer so I can read ebooks from the library, etc.
I also tried uninstalling ADE 2.0 and then reinstalling it. I did not get the set-up wizard to help me authorize my computer. So I went to the Help menu and chose "Authorize Computer" and got a window titled "Authorize Your Computer." The eBook Vendor was already shown as Adobe ID. All I had to do was enter my Adobe ID and Password. I did this (which worked successfully on my iPhone) and got the same error screen message noted above:
Adobe Digital Editions
An Error Has Been Detected
Activation Server error - code E_AUTH_NOT_READY
Digital Editions encounter an error on the activation server.
To retry, click the Try Again button.
Cancel button Try Again button
When I hit "Try Again," the same error message just comes up.
I decided to try step 5 in the instructions below so I navigated to /Users//Library/Application Support/Adobe/Digital Editions. There was a document named "activation.dat" and a file named "Voucher." I dragged the activation.dat file to the trash.
I returned to the Help menu and chose "Authorize Computer" and got a window titled "Authorize Your Computer." The eBook Vendor was already shown as Adobe ID. All I had to do was enter my Adobe ID and Password. I did this and THIS TIME I WAS SUCCESSFUL. I got the following message screen:
Adobe Digital Editions
Your Computer Has Been Authorized
This computer has been successfully authorized to [email protected] with a Vendor ID.
You are now ready to read Adobe DRM protected items on this machine, and easily transfer them between devices.
SPECTACULAR!!!
SO FOR THOSE MAC USERS WHO HAVE BEEN UNABLE TO DEAUTHORIZE THEIR COMPUTERS USING COMMAND+SHIFT+D, TRY DRAGGING YOUR activation.dat FILE (LOCATION GIVEN ABOVE) TO THE TRASH. THEN TRY TO AUTHORIZE YOUR COMPUTER AGAIN BY OPENING ADE 2.0, CLICKING ON THE HELP MENU, CHOOSING AUTHORIZE COMPUTER, ENTERING YOUR EMAIL ADDRESS AND PASSWORD, CLICKING ON AUTHORIZE (OR WHATEVER THAT RIGHT BUTTON IS), AND YOU WILL MOST LIKELY GET THE MESSAGE THAT YOUR COMPUTER HAS BEEN AUTHORIZED.
I hope this helps. I have been trying for weeks to figure out how to solve this problem and for hours today. So I hope this solution will help those who have the problem I had with the Command+Shift+D not working.
I followed these instructions
Instructions from webpage: http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
Issue
When you activate Adobe Digital Editions 2.0, you receive the error, "E_AUTH_NOT_READY."
Solution
This error occurs when the authorization information is damaged. Follow the below steps to rebuild the Activation file.
Mac OS
1. Open Adobe Digital Editions.
2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
3. Select Erase Authorization.
4. Click OK and Quit Adobe Digital Editions.
5. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion.
7. Open Adobe Digital Editions and reauthorize.

I have just encountered the same problem and all the same frustrations as karliekate, except that I haven't got a new eReader. I just use my PC, so I don't know what might have caused this. The Adobe Help (!!) pages say to contact the eBook provide (the library) whose site says contact Adobe, although it should be well known by now that software producers like Adobe, Apple, Microsoft and many others are completely indifferent to their customers' problems.

After the last Yosemite update on my MacBook pro I turned the FileVault on, now my Mac is freezing all the time and encrypting the drive looks like going to last forever and I am unable to use my MacBook pro what must I do???!!!

after the last Yosemite update on my MacBook pro I turned the FileVault on, now my Mac is freezing all the time and encrypting the drive looks like going to last forever and I am unable to use my MacBook pro what must I do???!!!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA$|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Errors With App Updates: Heres's what the "Apple Guy" said

Ever since the app store opened and updates to applications became available I have never been able to get an update without jumping through hoops. Those hoops would be deleting the application from iTunes and the iPhone as well as deleting any files from the application from my computer. Then after all this I have to re-download the application from iTunes.
I realize these apps don't have to be paid for again, but I find it very frustrating to have to go through this process just to get an update. My biggest issue is that I lose any and all data stored in that application because I had to delete it.
After searching these forums and seeing multiple people with the same problem, and no solution, I figured I'd go to the source and just call Apple support for iPhone and here's what they said in a nutshell.
Apple is totally aware that you can't get any updates without deleting the application. The guy was actually surprised when I told him that I have several updates per week. He said her personally only has 2 or 3 apps on his phone and he's never seen an update and thought maybe there was something wrong with my phone that I have so many updates. I told him I have about 30 apps and several of them have had several updates. This isn't a phone issue, it's an issue with iTunes being unable to load the new application without errors.
The gist of it is that there is NO way to fix this at this time. Apple fully expects us to delete the entire application every time there's an update and they don't really care that we're losing all our data. I don't think Apple had any idea that there would be as many updates as there are and so were completely unprepared. He actually told me that they are just now "getting back on our feet" after the big crash on the 11th when the 3G came out and they're doing the best they can. I'm sure this is true, but updates to applications were expected so why was this not forseen?
Disappointing!! Has anyone had any luck with updating applications without deleting everything first??? If so, how did you do it. I have tried since the middle of July with total failure. The Apple support guy was NO help so I'm turning to you guys!

Aha - interesting. Up until a few days ago, I was 'happily' updating apps virtually every day (bar the unhappiness caused by how long it took and the fact it moved the app to a different page from where I'd carefully moved it previously). I had a crash during an app update at the end of last week, after which I had to do a recovery restore. Since then... I'm seeing no updates available on the phone, even when I know they're in the store.
As of today I'd worked that could be because the App Store on the phone doesn't seem to know I've got most of my software installed, even though I clearly have (it marks only a few apps as 'Installed' on their page, whereas I've probably got 20-30). And now, checking iTunes, it's found updates for some apps, but not others. Who knows whether they'll be updated at the next sync...
Bottom line seems to be that as of 2.0.2, there are some serious issues with this aspect of the iPhone experience... along with endless backups (which to me seemed associated partly with the most recent iTunes update)... I really hope that the next update straightens things out!

Unable to erase disc and other problems

My mac died on me and I'm trying to restore. After trying a few things I've erased my partition, leaving boot camp alive and well. If I try and restore, most backups say 'unable to erase disc' or 'error'. One version restores some but gives me a list of things it can't recover and tells me to try another backup.
If it reboots after a failed attempt it can't see either partition. Not even disc utility finds them. I have to turn off and on again to see the partitions.
I have checked the disc using disk utility and repair and verify both say the disc is fine.
1) Can I get the restore feature to not erase the partition before it restores? I can prep the disk using disk utility if I can.
2) What else is causing the problem?
I've tried the last five or six backups so far. I've not yet had time to try the one that half-worked twice, to see whether a second attempt would work or whether it might also come up with an error (which may in turn suggest that it's the prepping of the disc that could cause this).
Any tips greatly appreciated.

Problem sort of solved - iLife'11 appears to have caused the problem and I had to use an even earlier backup to restore the Macbook Pro.

Aggravated: Unable to Erase Authorization, Here's what I've already tried...

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