AGP aperture size cause my computer to crash?!
Ok. When my AGP aperture size is set to anything past its lowest value (4mb), my computer crashes. I haven't noticed any huge performance differences when running at 4mb aperture size, as opposed to 64mb or 128mb, but i'm curious as to what anyone here might think the cause of this is? Would it most likely be my oporating system, my motherboard, my video card, my RAM, etc...?
System Specs:
Windows 98SE
MSI KT4V Motherboard
Radeon 9700 Pro (Made by ATI.)
512mb DDR RAM (Not sure what brand.)
Two 60gb Maxtor Hard-drives
400+ Watt Power Supply
I've been banging my head for two days now trying to figure out why my KT4V would not boot after setting initial bios.
I changed my AGP aperture size to 4mb and now I am up and running.
Windows XP sp1a
MSI KT4V
AMD XP 2200+
PNY G-Force FX * 5200 AGP 128mb DDR
1G PC2100 DDR 266
1 60G Maxtor DH
Entec true 3802 380W PSU
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*** Panic Report ***
panic(cpu 0 caller 0xffffff7f8c302f63): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00619444: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff81f9984000 0x0e7150a2, D0, P0/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff81f63d31f0 : 0xffffff800973a811
0xffffff81f63d3270 : 0xffffff7f8c302f63
0xffffff81f63d3350 : 0xffffff7f8a54bd28
0xffffff81f63d3410 : 0xffffff7f8a6161b6
0xffffff81f63d3450 : 0xffffff7f8a7ca0f6
0xffffff81f63d34a0 : 0xffffff7f8a580b59
0xffffff81f63d3590 : 0xffffff7f8a80cee3
0xffffff81f63d36c0 : 0xffffff7f8a7fb755
0xffffff81f63d3710 : 0xffffff7f8a80edf5
0xffffff81f63d3730 : 0xffffff7f8a5fd8ba
0xffffff81f63d3780 : 0xffffff7f8a611a3d
0xffffff81f63d37e0 : 0xffffff7f8a54f164
0xffffff81f63d3800 : 0xffffff7f8a54fb5b
0xffffff81f63d3a20 : 0xffffff7f8a54fe48
0xffffff81f63d3ac0 : 0xffffff7f8a4fd330
0xffffff81f63d3b40 : 0xffffff7f8a4fcb9e
0xffffff81f63d3ba0 : 0xffffff7f8a4fe4c6
0xffffff81f63d3be0 : 0xffffff7f8a4b08d0
0xffffff81f63d3c70 : 0xffffff7f8a4a88ac
0xffffff81f63d3cb0 : 0xffffff7f8a4ff164
0xffffff81f63d3d00 : 0xffffff8009cb85b1
0xffffff81f63d3d50 : 0xffffff8009cff0b5
0xffffff81f63d3dc0 : 0xffffff80097ea95e
0xffffff81f63d3e10 : 0xffffff800973e91c
0xffffff81f63d3e40 : 0xffffff80097235a3
0xffffff81f63d3e90 : 0xffffff8009733e8d
0xffffff81f63d3f10 : 0xffffff800980a142
0xffffff81f63d3fb0 : 0xffffff800983ac66
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8a49e000->0xffffff7f8a4d8fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f89ee2000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f8c2f4000->0xffffff7f8c307fff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f8c2ec000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8ad5f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f89ee2000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8a49e000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f8c2ef000
com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7f8a4fb000->0xffffff7f8a770fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f89ee2000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f8a4e5000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8a49e000
dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f8a4f5000
com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7f8a77c000->0xffffff7f8a929fff
dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f8a4fb000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f89ee2000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000009400000
Kernel text base: 0xffffff8009600000
__HIB text base: 0xffffff8009500000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 10161892277
last loaded kext at 9483192973: com.apple.driver.AGPM 100.14.37 (addr 0xffffff7f8c2d1000, size 102400)
loaded kexts:
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDAHardwareConfigDriver 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 266.5
com.apple.GeForce 10.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.IOBluetoothUSBDFU 4.3.0f10
com.apple.nvidia.NVDAStartup 10.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOSurface 97
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0 -
My iPods are Causing My Computer to Crash!
Lately all of my iPods are starting to cause my computer to crash when I plug them in. It doesn't do it every time. But when it starts, I can't fix it. I have restarted my computer, reset all of my iPods, and tried different USB ports and the problem still persists. Right after I plug the iPods in, a blue screen flashes for a second and then the computer restarts. Any ideas on how to fix this problem. It is frustrating! Help
if you have an HP printer try disconnecting it
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How to use BISO ' "AGP Aperture size"
How to use BISO ' "AGP Aperture size"? Which value can i set?
Quote
Originally posted by ThereforeTherefore
This article is dated, but it is the only benchmark I've ever seen for AGP aperature: http://www.tweak3d.net/articles/aperture-size/
Must be dated....its a Blank page?....tried the articles....link...blank also? -
What is the best AGP aperture size ???
my VGA : radeon 8500 128 le
my ram: Spectec 512 (266) ddr one piece
what is the best agp aperture size u recomend??
thanksmay look here also:
http://www.neowin.net/forum/lofiversion/index.php/t173027.html -
Set the AGP Aperture Size (BIOS)
in my bios of my k7n2 mainboard
should i set the AGP Aperture Size to 128 if i have a video card of 128 MB??
bocouse i have a radeon 9800 pro 128MB and the AGP Aperture Size is set to 64MBQuote
Originally posted by axeluktoo
Hi,
Speedcat: System RAM! (there's not many 512mb VGA cards around )
Axel
iv got 512 mb ram on my mobo
and 124 mb on my video card
what do you recomand? -
Hi Peoples. Somebody educate me and tell me where I should set this in the BIOS for a card with 128 Mb RAM for maximum performance.
Would I be correct in assuming that this should be set to a value that is equal or less than the RAM on the card ?
ThanksQuote
Originally posted by AnonymousOne
Quote
Originally posted by NovJoe
It is mainly for Graphics card support only. So that means if you are running apps that are eating up more memory than the VGA card can support, the need amount of RAMs capacity will be borrowed from the system's RAM allocated in AGP Aperture Size.
Thanks for the response, but I think you somewhat misunderstood my question. I understand the purpose of AGP aperture size as you've mentioned. I'll rephrase the question: When the AGP aperture size is set, is this amount of memory inaccessible by other applications if the video card isn't using it? In other words, I have 1024Mb of memory and my aperture size is set to 256Mb. Does that leave only 768Mb of memory for the system to use or can the rest of the 256Mb(aperture size) be used as well for other applications if the video card doesn't use them? Thank you again.
NO, its a waterfall effect. As memory "spills" (tops out) over the video memory it starts to take over some RAM... the ram is used as video memory as it is needed, it is not taken up from the start. So if u you decided to set your aperature at 128, the system RAM would stop filling up at 128mb...
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Firefox is either constantly crashing or it won't start after it caused my computer to crash
Firefox has caused my computer to crash and after starting back up when I tried to open Firefox it just gave me multiple crash reports then it wouldn't even give me that after awhile.
Hi dwennon,
Thank you for your question. Unfortunately it is hard to give support steps without an crash reports. However since Firefox is not starting I would recommend trying to start it in Safe Mode:
*[[Troubleshoot Firefox issues using Safe Mode]]
You can also try to start Firefox with a new profile from the cmd.exe:
# Open a cmd.exe or put cmd.exe in the Start menu
# Paste this:
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
#Hit enter and when you see the manager pop up, click create new profile. Enter the name and open Firefox
If then it continues to crash please submit the crash report ids: Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
Looking forward to hearing from you :-) -
AGP Aperture size??? and CPU temp???
1. i have changed the Aperture size to 128Mb (instead of 64) and every time i enter a game, after at least 20 minutes (sometimes less) it kicks me out back to windows.
when i played generals it told me that i might have had a hardware malfunction... which is weird cause i have a new computer.
when i returned the aperture size back to 64, it worked fine, only slower... any ideas...?
2. my CPU reached some interesting tempretures, and i have a lot of airflow... the question is this, when i'm not running any porgram (IDLE time) my cpu sits at around 43 degrees, when i do run stuff (like games, or graphic progs) my CPU rises up to 58, and i even reached 62 once...
is this logical? shouldn't P4 CPU's be cooler then AMD's? how can i force a change on the CPU cooler to work faster (when i change it through Core center the max i get is 4500rpm), can i make it higher?
thanx in advance, EagleIL.OK,
I have just finished assembling my 865PE monster. I must say, MSI is consistent, the only issue I have seen with them is 2 things:
1. They will never learn to measure CPU temperature correctly.
2. Bios updates never seem to improve things much, or can be a disaster.
Other than that, I checked my temps, and with a side fan and a rear fan and a blower (pci slot turbo blower) out, I had 26-28 deg C at startup (cold iron). My CPU temp was 48 deg C which is physically impossible, and the reported case temp was 38 deg C in the bios but 28 deg c on my independent temp system.
I rearranged everything with side out and reversed one of the rears to blow in, and I have a steady 22-23 deg c after 6 hours. The CPU still reads 48 deg c and climbes to 50-52 under load. The reported case temp is still 38 deg c and climbs 1-2 deg. So I do not believe the temp readings.
I also do not believe all the hogwash about the CPU coolers. The stock Intel cooler has always worked fine for me, and I remember a report that said it was one of the best, in a test against a bunch of them a year or so back. There is good reason for this (I work for Intel, so I know it is not made up): They package the cooler with thier retail chips and also provide them to OEMs. They have to take all the measures possible to ensure the CPU survives the 3 year warranty and the only thing (99%) that will kill a CPU is heat. The heat removal rate of the stock heat sink is sufficient to overcome even the extra heat from OC'ing for the most part, as they test it for that. I believe the rates are posted on the website.
I would say the AGP issue is possibly related to heat effecting the memory on your agp card, or a software issue with the AGP drivers themselves. I would reccomen you revert to another card and try the same scenario if you can. There may be issues using the 128 setting itself.
Good luck. I thought this board would be a nightmare, but it has performed flawlessly with XP Pro, 2.6C, 512 meg ram (CL3!!!)(Elixer), and a Radeon 9000 Pro. I loaded Office XP Pro/Frontpage/Adobe and ran all three with no issues at the same time.
Sometimes its like :: -
Importing Video to iMovie 11 Causes Entire Computer to Crash
Hi. I must say up front that I am not very Mac saavy, so I apologize in advance.
I am trying to import video from a Canon Vixia HFS200 camera in to my iMovie 11 on my iMac. I'm running OS X version 10.6.8. The other details are in the error report that I've pasted below. When I turn on the video camera, I select sync then select "Computer/Printer" for USB connection type. It will then open my iPhoto and upload photos, and then it will open my iMovie (if not already open). It can transfer to iPhoto just fine. However, when it opens the transfer window in iMovie, it stalls with an empty transfer screen and then I get the gray box of death telling me that my computer has crashed and I must re-start it.
I would appreciate any advice on this issue. Thanks!
Here is the error report I received after the last crash:
Interval Since Last Panic Report: 2898 sec
Panics Since Last Report: 2
Anonymous UUID: A1F31A7D-6C49-4E2F-A7CC-D6E37E5BB5F0
Wed Dec 21 10:43:29 2011
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x017bf827, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000008, CR3: 0x1949c000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x5e36383c, ECX: 0x00000000, EDX: 0x0000000a
CR2: 0x00000008, EBP: 0x5e363818, ESI: 0x0d29d940, EDI: 0x00000000
EFL: 0x00010206, EIP: 0x017bf827, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5e3635c8 : 0x21b837 (0x5dd7fc 0x5e3635fc 0x223ce1 0x0)
0x5e363618 : 0x2abf6a (0x59e3d0 0x17bf827 0xe 0x59e59a)
0x5e3636f8 : 0x2a1a78 (0x5e363710 0x0 0x5e363818 0x17bf827)
0x5e363708 : 0x17bf827 (0xe 0x48 0xcb0070 0x10)
0x5e363818 : 0x2fd111 (0x5e36383c 0x2d0020 0x320020 0x6d002e)
0x5e363868 : 0x2fea67 (0xd29d940 0x5e363a00 0x9ad5274 0x2d16cd)
0x5e3638b8 : 0x2e4605 (0xd29d940 0x5e363a00 0x9ad5274 0x0)
0x5e363b48 : 0x46dd05 (0x8a59378 0x0 0x880 0x9ad5274)
0x5e363b88 : 0x2debb8 (0x8af4804 0x8a59378 0x880 0x9ad5274)
0x5e363bd8 : 0x2f4c24 (0xd29d940 0x0 0x880 0x9ad5274)
0x5e363c18 : 0x2eaca7 (0xd29d940 0x5e363d00 0x0 0x1)
0x5e363d88 : 0x2eb058 (0x1b032f0 0x1 0x0 0x0)
0x5e363f48 : 0x2eb0f1 (0x1b032f0 0x1 0x0 0x0)
0x5e363f78 : 0x4f82fb (0x97f0540 0x94eab48 0x9ad51b4 0x1)
0x5e363fc8 : 0x2a251d (0x94eab44 0x0 0x10 0x94eab44)
Kernel Extensions in backtrace (with dependencies):
com.apple.filesystems.ntfs(3.4)@0x17b3000->0x1812fff
BSD process name corresponding to current thread: mds
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 344608732463
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0x1132000, size 0x1900544) - last unloaded 176447686718
loaded kexts:
com.apple.filesystems.msdosfs 1.6.3 - last loaded 104256025184
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.filesystems.ntfs 3.4
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AudioAUUC 1.57
com.apple.ATIRadeonX2000 6.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.kext.ATI4800Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleUSBHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.45f0
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000342ASQ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24300000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x24330000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24320000 / 4
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0x26400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2According to the link below I got from the Canon Canada website, apparently there is mentioned software to retreive images and videos from your camera.
http://gdlp01.c-wss.com/gds/7/0300004027/01/IB66_EN.pdf
Anyhow, since you had it working before with iMovie 11, I am suspecting that it somehow got corrupted when the mounted volume (your camera) somehow got disconnected due to inadequate battery power. Which was why Canon recommended people use an AC adapter for this or a fresh battery before a major transfer of movie clips. When mounted volumes disconnect abruptly for whatever reasons, iMovie 11 goes into beserk mode trying to restore that connection resulting in crashes or slowdowns.
To restore iMovie 11 back to where it was.
You need to delete iMovie's plist and cache files, 2 files located in your Home/Libary folder
com.apple.iMovieapp.plist (document)
com.apple.iMovieapp (folder)
After this, you can either do 2 things. One is run disk repair utility and execute repair permissions on the drive that iMovie resides (probably your main boot drive) or download a free utility called OnyX which is a free OSX maintenance software to do that plus some extras including clearing caches, which sometimes are the causes of system crashes.
It is available from http://www.titanium.free.fr/index.php and it will help repair permissions and clear caches. Please download the appropriate version for your OSX (Snow Leopard).
Once that is done, reboot your computer and run iMovie 11. Connect the cable to the camera and computer and do your import. Make sure you have a fresh charged battery on your Canon. This should work.
Regarding Apple Care. The easiest way to deal with this is deal your issues with a Genius at the Apple Store. They will help you with the registeration of Apple Care. Just because you bought Apple Care does not necessarily mean you are registered and you should register it as soon as you got the system and Apple Care together.
Apple is a good system, but in the quest of making the system super friendly, it can sometimes be daunting to get it working again because unlike the PC, the interface itself makes it challenging to do low level stuff. -
I use the sort feature in Bridge to sort my images by file type and date created. The sort feature causes my iMac to crash and of course does not sort. The CC is a recent download, and my iMac is new and updated.
Hi, and welcome to the forums.
That's a *kernel panic.*
They are usually caused by hardware problems, but can be software.
If you have any other peripherals, disconnect them all. Reconnect one at a time to be sure it's really the external disk, and only the external disk.
Run the Apple Hardware Test, from the separate disc that came with your Mac.
More kernel panic info:
http://support.apple.com/kb/HT1392
http://www.index-site.com/kernelpanic.html
http://www.thexlab.com/faqs/kernelpanics.html -
PE9 Burn failure at 95% causes entire computer to crash
Hi - I hope someone can help.
I am puttig together clips from mobile phones and various other devices of the first year of a babies life, it includes audio tracks on the soundtrack line as well as the audio and video on track 1. I have also included a pan&zoom slideshow of images and the total length is approx 1hr20mins.
I am not sure what the problem is, but after the disc menus (there are 4) have all encoded, the programme gets to 95% and then crashes, but it doesn't just crash the programme, it actually crashes my whole system whereby I can't use my mouse, or the keyboard to close anything.
Last week the system was working perfectly, and I have tried saving the whole movie as an mpeg to my computer which has worked perfectly, but there is something preventing the burn to finish.
I am using a Dell XPS 17 with intel i5 core processor, to hard drives (C and D) with 1TB RAM total. I use an Nvidia graphics card and have RealTek HD audio. (not sure if you need all that or if it's even the right stuff to tell you!)
Please help!!You've probably got a number of issues going on that are overloading the program. It's also possible you don't have enough clean, freshly defragmented space on your C and D drives. Even if these drives are huge, fragmentation to keep Premiere Elements from grabbing the contiguous space it needs. You are working a) an unusually huge video for a DVD (DVDs can only hold about 70 minutes of video), b) you may be using unnecessary large photos (see below) which can choke the program and c) you don't say where your video is coming from, but Premiere Elements needs to work much harder on video that's not miniDV, HDV or AVCHD -- and these elements are all combining into a program meltdown.
First, when you set up your Premiere Elements project, which project settings did you select? Have you ensured that this setting matches precisely your video footage? If it does, you should see no red lines above the clips on your timeline before add effects to them. Is this the case in your project?
Second, have you ensured that your photos are not larger than 1000x750 pixels in size? Using photos directly from a camera (some of which can be many times video resolution) are the chief cause of program choke.
Have you rendered your timeline (press Enter) whenever you see red lines above your clips on the timeline? When your timeline is rendered (the red lines turn green) your program will perform more efficiently and you'll have less issues with transcoding your DVD. However even this does not overcome the issues listed above. -
Is Snow Leopard causing my computer to crash, or is it another app?
Every time I open a program (ProTools by Digidesign) my computer crashes. I am curious what is causing the crash based on the crash report.
Based on the report below, do I need to reinstall snow leopard or protools or is it something else?
Here is the report.
Thanks!!!
A
Interval Since Last Panic Report: 458924 sec
Panics Since Last Report: 7
Anonymous UUID: F1738B31-8EDE-45AF-86B0-18DAC0E13014
Mon Mar 29 11:11:54 2010
panic(cpu 0 caller 0x555b7b): "complete() while dma active"@/SourceCache/xnu/xnu-1486.2.11/iokit/Kernel/IOMemoryDescriptor.cpp:2232
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x7b83bb78 : 0x21b2bd (0x5cf868 0x7b83bbac 0x223719 0x0)
0x7b83bbc8 : 0x555b7b (0x5d8cc0 0x0 0x7b83bc38 0xf0b999)
0x7b83bc08 : 0x556e3f (0xea89b80 0x0 0x1a361 0x9a80)
0x7b83bc98 : 0x12e9d34 (0xea89b80 0x7b83bcf4 0x1 0x0)
0x7b83bd28 : 0x12e9efb (0xedddc00 0x108 0x49 0x0)
0x7b83bd88 : 0x12ea09a (0xedddc00 0xe895000 0xbbfe 0x960)
0x7b83bda8 : 0x12e5531 (0xedddc00 0xe895000 0x190 0x1f55)
0x7b83be08 : 0x924288 (0xea47400 0x963fa000 0x96135000 0x1f55)
0x7b83be58 : 0x9244ae (0xea47400 0x1f55 0x800 0x22fbcc)
0x7b83be88 : 0x924b1b (0xea47400 0x0 0x10000 0xcee56c0)
0x7b83bef8 : 0x9214f8 (0xea47400 0xec48308 0x1f55 0x259)
0x7b83bf48 : 0x91fe0c (0xed51e00 0xdc95b40 0x143a 0x29c50a)
0x7b83bf78 : 0x22f973 (0xdc95b40 0x143a 0x1 0xffffffff)
0x7b83bfc8 : 0x29d68c (0x863ea0 0x0 0x10 0xe2b7ee0)
Kernel Extensions in backtrace (with dependencies):
com.digidesign.mbox2.driver(8.0.3f1)@0x12db000->0x12fafff
dependency: com.apple.iokit.IOAudioFamily(1.7.2fc2)@0x917000
dependency: com.apple.iokit.IOUSBFamily(3.9.0)@0xf04000
dependency: com.apple.driver.AppleUSBMergeNub(3.9.0)@0x1097000
com.apple.iokit.IOAudioFamily(1.7.2fc2)@0x917000->0x92efff
dependency: com.apple.kext.OSvKernDSPLib(1.3)@0x913000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10C2234
Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 23:08:29 PST 2009; root:xnu-1486.2.11~3/RELEASE_I386
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 315448968805
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xda4000, size 0x12288) - last unloaded 134423086535
loaded kexts:
com.digidesign.mbox2.driver 8.0.3f1
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.digidesign.iokit.DigiIO 8.0.3f1
com.digidesign.iokit.DigiDal 8.0.3f1
com.AmbrosiaSW.AudioSupport 3.2
com.apple.driver.AppleBluetoothMultitouch 30.9
com.apple.driver.AGPM 100.9.4
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.2
com.apple.driver.AudioAUUC 1.2
com.apple.driver.AppleHDA 1.8.1a5
com.apple.driver.AppleMikeyDriver 1.8.1a5
com.apple.kext.ATIFramebuffer 6.0.6
com.apple.ATIRadeonX2000 6.0.6
com.apple.driver.AirPort.Atheros21 421.9.5
com.apple.filesystems.autofs 2.1.0
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.ACPISMCPlatformPlugin 4.0.1d1
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleBacklight 170.0.14
com.apple.driver.AppleIRController 251.1.4
com.apple.driver.AppleUSBCardReader 2.5.2
com.apple.iokit.SCSITaskUserClient 2.6.1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleFWOHCI 4.4.3
com.apple.driver.AppleUSBHub 3.9.0
com.apple.iokit.AppleBCM5701Ethernet 2.3.2b8
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleUSBEHCI 3.9.0
com.apple.driver.AppleUSBUHCI 3.9.0
com.apple.driver.AppleAHCIPort 2.1.0
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 1.2.0a3 - last loaded 25179580762
com.apple.driver.AppleHIDKeyboard 1.2.0a3
com.apple.driver.AppleMultitouchDriver 204.9
com.apple.driver.IOBluetoothHIDDriver 2.2.5f6
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.DspFuncLib 1.8.1a5
com.apple.driver.AppleSMBusController 1.0.4d0
com.apple.kext.ATI4800Controller 6.0.6
com.apple.kext.ATISupport 6.0.6
com.apple.driver.AppleUSBAudio 2.6.8b3
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.2.5f6
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAController 1.8.1a5
com.apple.iokit.IOHDAFamily 1.8.1a5
com.apple.iokit.AppleProfileFamily 41
com.apple.iokit.IOAudioFamily 1.7.2fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.0.1d1
com.apple.driver.AppleSMBusPCI 1.0.4d0
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.5f6
com.apple.driver.AppleUSBBluetoothHCIController 2.2.5f6
com.apple.iokit.IOBluetoothFamily 2.2.5f6
com.apple.iokit.IOUSBHIDDriver 3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.1
com.apple.iokit.IOUSBMassStorageClass 2.5.2
com.apple.driver.AppleUSBMergeNub 3.9.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.2
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.1
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOUSBUserClient 3.9.0
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.9.0
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac11,1, BootROM IM111.0034.B00, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f33
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.9.5
Bluetooth: Version 2.2.5f6, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528ASQ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: iLok, 0x088e, 0x5036, 0xfd130000
USB Device: USB Oxygen 49, 0x0763 (M-Audio), 0x0196, 0xfd140000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Mbox 2, 0x0dba, 0x3000, 0xfa130000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa140000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000Welcome to Apple Discussions.
It seems to be Digidesign it's listed in your panic report
+Kernel Extensions in backtrace (with dependencies):+
com.digidesign.mbox2.driver(8.0.3f1)@0x12db000->0x12fafff
... perhaps it needs an update? I'd check with Digidesign support.
-mj -
Premiere Pro re-writes my permissions inside my computer and causes premiere to crash, run slow, restarts my computer in the middle of rendering, and freezes my whole computer. I have a brand new 2013 Mac Pro with 12core, 16 GB of ram, and 6GB of GPUs. I will even try and and edit very small HD files from a DSLR whether they are H264 or Pro Res files. I will do something simple like a distortion correction on those files that are a minute long and it takes it 40 plus minutes to render if it makes it through without crashing the program or the computer. If I run it for a while without restoring the permissions in the disk utility it makes my whole computer freeze and crash from just about every program. I have spent many hours on the phone with apple re-installing my operating system thinking that hardware was my issue. After doing so and installing programs like avid and final cut with Adobe products off the computer it worked perfectly. Then when I install Adobe products like Premiere Pro on the very first render they will start to have the issues I have explained above. I have contacted Adobe support and have spent like 20 hours over the last few weeks with them remote logging onto my computer trying to fix the issue. Towards the end of the last call the guy I was talking too wanted to collect all the information he could to ask the engineers about my problem. He asked me over a dozen times if I had re-installed my operating system and I responded with yes I have each time. He then changed his tune to the only way he will continue to help me is if I will again re-install my operating system and only put Premiere Pro on the computer just to see if that will work. I have crazy deadlines and do not have time to go through that process again and again. He also told me that lots of people with my same computer have the same issues but still wants me to re-install my operating system again. I explained to him that I am extremely behind with my work (because of this issue) and do not have the time to re-install again since the first re-install didn't work. I had told him multiple times that I can get around using Adobe products but am huge fan of them(when they work) and would like to find a way to solve the problem. He then told me that I should go ahead and cancel my subscription and and use that work around since he can not figure it out. Is there anybody at Adobe that cares about losing my business? Or anybody out there that may help with the solution of my problem?
Thanks,
CodyWOW!!!! Adobe only cares about there reputation and not their customers!
Response: I said multiple times in the last thread that I already did a clean install of my operating system.
Response: I use DaVinci 10 times more than Premiere Pro and never have had one issue with it ever! Must not be the issue?!?
Response: Changing the read and write permissions was the first thing the guy tried two weeks ago. I have done a clean install of Mavericks and it did not solve my problem(as I said in my first post).
(Please do not create new posts in response to an earlier post. That post was deleted).
Hi Cody,
Really sorry you're so upset. I'm only trying to help, though. I suggested that the number one fix is to make sure that your permissions are set to read/write. You did not mention that agents tried this at all in your original response so that's why I mentioned it. Also, I was not completely clear that a clean installation was done as most people install the original OS and then update it, which can cause the issue. Sorry for the confusion.
You did say that you use Resolve all the time with no issues. Resolve can mistakenly install CUDA on your machine which has AMD GPUs. This can cause serious issues. I would remove CUDA from your machine and see if you get better results: Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs
If you want further help, please let me know and I'll do what I can do to assist.
Thanks,
Kevin -
Latest update causes my computer to crash
i was using my computer the other day and it just shut itself off, when i ran a startup repair to uninstall recently installed files that may be causing the problem, i found the problem had stopped but itunes wouldnt open. itunes claimed that it had missing files and i should reinstall itunes. after going online and reinstalling itunes again it worked, but soon after the drama repeated itself. my computer crashed.
has anyone else experienced this problem? and more importantly how do i fix it so i can enjoy itunes without having to reinstall it everytime?This is an iphone forum, you may want to repost this here..
http://discussions.apple.com/category.jspa?categoryID=169
It's the Safari forum..
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