Ah crap. Frozen phone demands I restore it
iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes
^^That's the message I recieved.
Phone is now frozen.
Cannot afford to lose all the data (mainly on 1 app) on my phone by restoring it to factory settings.
Every day a message pops up saying I need to update my phone. After 2 weeks of clicking "later" I finally decided to just do it and make the message stop pestering me.
Now I have a frozen, useless phone. Any suggestions on bypassing having to restore my phone?
If the phone is in recovery mode the data is already gone.
Just restore it.
If you have been syncing and backing up your phone regularly as designed, only the data since the last sync/backup will be lost.
Similar Messages
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Can anyone help with my frozen phone?
I left my phone synching and came back to a frozen phone. It is showing the little plug reaching for the Itunes logo on the screen. I can not reactivate it even by pressing sleep/wake or the home button. I can't get the slider to appear on the screen. No matter what I push it comes back to that screen.
Itunes will not recognize my phone at all. I tried rebooting my PC and moving the USB cable to a different slot. I assume at this point I need to reset and reinstall the backup but I can't figure out how to do that when Itunes can't even find my phone.
Does anyone have any suggestions for me? This seems to happen to me periodically but I have always been able to reset it in the past. FWIW, in addition to synching when I left it, I had also indicated that it could install 3.1 but when I got back it said that the installation didn't work.
I appreciate any advice. Thanks!Thank you all for your advice. I ended up connecting the phone to my laptop and restoring it (reseting it) through that version of Itunes. Then before it synched I reconnected it to my desktop and was able to synch with the latest backed up version.
I have a feeling something is not right with my desktop USB connections as this has happened more than once. Thanks for your help! -
Do I restore the old phone? What should I do?
it now says the old phone is in restoration mode and to restore iPhone.
Hmmm...
That's a doozy. I'll have to think on that for a bit.
Quite perplexing indeed. A quandary you could say.
Not really sure what you could try...
Have you tried anything yet? -
Hi, my iphone 5 (latest software) has put itself into recovery mode all on it's own today AFTER I took video of my kids and easter egg hunt. Is there a way to back up the phone prior to restoring it?New HDD (old 1 dead so no Bup)
Thanks Chris The phone has been great until this morning. When using the camera it seemed to shut down, then it was just looping the restart, and finally into recovery It never rains but pours Thanks anyway
BTW, the phone has never been jailbroken or anything. Stock standard -
How can I get my phone out of restore repair without restoring it?
I hooked my phone to my computer to download songs. I didn't download the newest version of iTunes on my computer. Then I decided to update my phone to the newest IOS, thinking I would fix some bugs on my phone. My phone started updating and closed up. After 20 minutes, I look back on iTunes and realize that my phone cannot update because I did not update the newest version of iTunes to my computer. My phone is now locked up and I cannot turn it on or get it to work or anything, all it tells me is to hook it to iTunes. When I do, it says my phone is on "Restore repair" and I need to restore my phone. I really really really do not wish to restore because I do not want to lose precious photos and videos from all my concerts and shows I've been to, they mean so much to me and I have been meaning to take them off but haven't gotten around to do so. My phone is the only place that has them all that I'm aware of. I'm not a 100% sure if my phone backs up automatically onto my computer.
I'm just really scared I will lose my photos and videos and don't want to restore.
Any way I can get my phone unlocked without restoring?If your phone is in recovery mode and is asking you to restore it, all data on it are already gone. You MUST restore.
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We restored her new iphone 5s from a backup on icloud from her previous iphone 5. it was restoring for two weeks! we called apple and eventually reset and started over. verizon had us do this again a week and a half later. still, now, its been over two and a half weeks and the phone will not restore from her icloud backup. she has alot of our pictures from the recent past holidays and pictures in icloud that we dont want to loose. along with all her itunes purchases.she is starting to get really upset. i know her backup was a fairly big one but if icloud sold her the storage to do the backup. why cant we get her phone to restore from this icloud backup? Is it the device? is that covered under our apple care? or under our phone warranty? Is it the size of the backup? im so lost and want to help her. I, writing this on the support community to see if you guys can help us. i really dont wat to spend another grand on a phone. thank you for your time. thanks for reading. happy holidays to you all..
Essentially it would mean another Internet connection yes, however it's your local network that I am wondering about and whether it could be the problem.
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I am installing itunes to a laptop and have not sync device to this lap. It is saying that it must first restore device. The problem is I have over 2000 pictures and don't want to lose them. Now my phone is in restore mode and I don't know what to do. I don't want to proceed and loose these very important photos of family. What do I do to get it out of restore mode? My phone will not allow me to do anything to it at this point. I have the itunes downloaded on the laptop now. When I push the button for the phone it just shows Itunes and plug. I can't even call or open phone up.
Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
However... Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Jessica Sanchez wrote:
I am installing itunes to a laptop and have not sync device to this lap. ...
Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue. -
I heard about all the problems with the new iOs 7 update but also heard Apple would force me to do it. I tried to update but didn't have enough space. Had to delete ALOT of my apps and still not enough space. Phone was working perfectly fine and message pops up that "I will not have any service until I restore to iTunes. I plug into laptop to restore and it forces me to update to iOs7. Takes 3 hours. It updates but phone doesn't restore. Have tried all the troubleshooting tips:reset to factory settings, recover etc. Got a new SIM card because it said I don't have one but I do. Apple support wouldn't help me because I was out of warranty, and said I would have to pay. Went to the Apple store and they couldn't fix it and said "it's a hardware issue" that will cost me $170.00+. I FIRMLY BELIEVE THAT THE NEW iO7 FRIED MY PHONE'S HARDWARE. The phone is on the HELLO stage and keeps searching but will not activate to server- it's temporarily unavailable. Have tried multiple times.I have a 3 year contract with Rogers and the phone is less than 2 years old. Apple needs to take responsibility for crashing my phone. I NEED A FREE NEW PHONE!!!
Restore it to factory settings, then set it up from your back up. Did this last year when I got my new iPod, and it worked. I have no idea why syncing OTA can sometimes glitch, but hopefully this will help.
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My IPhone is set up with an internet downloaded firmware of ios7 because my phone would not restore, the system has failed and I had to do a manual erase fro within the phone. My computer will not accept the phone because they say it's a "Developer?" Help. I cannot not even get passed the activation step on the computer or phone because it will not activate the device.
Hello buddyacw
You would have to restore the iPhone. Download the latest version of iTunes and then follow the steps in the article below to get it working again.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My phone has been restored using iTunes. All of my previous photo are downloaded. I'm unable to delete the photos from the phone - no trash bin. It has utilized all my storage and I'm unable to use any of my apps.
Hello there, Jeanne2919.
There is a great Knowledge Base article that is right up your alley:
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
Specifically this section:
To delete synced photos and videos
In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Click Apply.
To delete Camera Roll photos and videos
There are two methods to delete items from the Camera Roll:
Import the Camera Roll to your computer, choosing to delete items after import.
or
Delete photos and videos from your device manually. Open the Photos application, open the Camera Roll, tap the Action button, tap each photo to select it, and tap the Delete button.
Note: For photos and videos you want to save for later, import them to your computer before deleting them from the Camera Roll.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D. -
my iphone 4 is giving me the icon to connect to itunes. when i connect to itunes it says i must restore my phone. if i restore the phone, it will delete everything. how do i get my information back on the phone after i restore it??????
You can't
Apple has never approved a method to downgrade iOS
Allan -
I updated my IOS on my iPhone 4S and it locked up. I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored. How do I get iTunes to go past this screen so I can sync my phone again?
Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first
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i was having problems with my phone so i went into the apple store and it turns out there was a problem with my operating systerm so i got an update in the store. I want to get my contacts and my pictures back from my old iphone but when I was in the apple shop the man told me to start the phone as a new phone instead of restoring it from an earlier back up as i could get the bug back once restored, is there any way for me to get my pictures and contacts back without restoring it and getting the bug? Thanks
You should restore from the back up so you can get the info back on your device. Then, what you can do is import those pictures to your computer.
At that point, you'll want to restore again as new possibly, then once your phone is as new, use iTunes to sync those picture from your computer back to your phone.
As far as contacts, do you know if those were ever backed up to iCloud? If so, all you should need to do is sign in with you iCloud account. -
My phone has been restoring since yesterday at 5 pm, its now the next day at 8 am. what do I do?
I have an Iphone for and still have ios 6. For the past couple of days icannot Imessage, it keeps saying "waiting for activation". I alsoo had a ridiculous amount of "other" space on my phone.
Well I took it to the apple store and the guy restored my phone which seemed to fix all my problems, but I still cannot imessage unless connected to wifi and my phone is still restoring. I tried plugging it to my computer and itunes wont let me restore it.Plus the messages won't send from my number, only my email. I can see my number as an option but I cant click on it.
1) How can I get this to restore faster? Or how much longer will this take?
2) How can I immessage again?
3) How can I get my phone to send messages from my number and not my email?I didn't know you have an MBP. It doesn't have antivirus unless you added it, and the firewall is off by default. And iTunes on a Mac knows how to get around it. It's beginning to look like a hardware problem. Do you have another computer you can try to restore it with? Or an Apple store where you can make a genius appointment?
Do you have the latest version of iTunes (10.4). If you don't you should get a warning, so you probably do, but worth checking. You can try reinstalling iTunes; as it's a Mac you can just download and install over the old one.
What version of OS X? You need at least 10.5.4.
I asked about TinyUmbrella, but let's check anyway. Using textedit, open the file /etc/hosts. You may have to enter the file name directly, as it's hidden and you may not be able to browse to it. It should look like this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If it has any other lines, especially lines that contains gs.apple.com, delete those lines and save the file. The Update should then work. I doubt that this is the problem, but we've tried all of the standard ways to fix it. -
can anyone help me in iphone mobile, i had lost my data in phone, because i restore my phone without backup, how can i get my old data, i lost my photos and videos... help me
Sorry Raj,
If you did not back up your information, and you have now restored your phone, then your information is not recoverable.
Sorry,
GB
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