AHHHHHHHHHHHHHHHH! My iTunes videos are just a black screen?!!?!?!?!

Good Day to you, my iTunes library seems to have gone a little odd today. Some music videos only seem to display as a black screen with sound when I try to play them but some play completely fine.
May I add, before today's incident all videos played correctly.
Thanks

After fifty bucks and several hours on the phone with Apple here is how I resolved my issue;
To resolve the glitch we had iTunes select an external speaker, in this case my AppleTV. Next, I played a purchased video. and the picture restored. The tech and I figured that somehow the computer was attempting to send the video somewhere else via Airplay, much like an iPad would, and to restore the video we needed to reset the destination of the video.
I hope this helps your situation.

Similar Messages

  • All of a sudden no videos (movies) just a black screen

    Greeting!
    I'm not a happy camper right now. One day Tuesday my iPod was working fine and the next all I get is a black screen when I play videos (movie and music videos).
    I've been through the cycle of resetting the iPod a few times. I've gone into diagnostic mode and it passes every time!
    I have not added anything since July 17th. So I don't know what's up! I did find this thread http://discussions.apple.com/thread.jspa?threadID=2463229&tstart=0 were people are making the same complaints.
    IDK I'm almost afraid to take it to an apple store for what they'll tell me. It's like taking your used car to the deal only for them to tell you that the repairs would cost as much as a new car. Follow me here? I love my iPod though! =( It's just to quirky that this is happening to a lot people at once.
    And yes .. it's ALL my video. Some of these things I've had on there for well over a year and they've worked fine all this time.

    Bump! Come on .. noooobody has had this issue yet? Hard to believe!

  • TS3230 I did an update on computer 10.6.8 today and now I have spent hours trying to figure out why You Tube screens are just a black screen with no play options etc

    Im not the most Computer tech savvy fella, stopped doing updates along time ago as I always have issues after updates. Thought I'd do one and sure enough here I am with issues. At First there was aplug in error > I uninstalled and re-installed and that has now gone buy all i get now is a black screen on You Tube that should have options to play but these options are not there. Any help greatly appreciated

    Flash Player update?  Plug-in failure?
    Wait until Adobe fixes the issue.
    If not, try this.
    Adobe Flash Player 13.0.0.0182 Pro  Plug-in failure workaround
    http://forums.adobe.com/message/6288150

  • Why when I play a video in Itunes is it just a black screen?

    I just bought a new Mac Book Pro today.  8 GB ram upgrade.  $2400.00.   Why the **** cant I play any videos?  I am especially mad because I downloaded some from itunes because I am on a trip and missed the plane because our bus driver was extremely rude and made the entire bus miss flights.  Now I am spending the night in the airport and I cant play any videos because apple (the brand I always stick up for and argue is better) messed up and is really frustrating me.  Please can this be fixed???

    I have same problem. each time I play .mov or MP4, the screen goes black and I have to force shut down. any suggestions anyone?

  • ITunes purchased shows do not playback just a black screen

    My wife and son are leaving tomorrow to ME. We purchased ~1$12 worth of shows. They playback in iTunes application but do not playback on her iPod video 30GB and she is running 1.1.2 firmware.
    You can select the video and feel the drive queueing it up but just a black screen is displayed. I have other videos I have converted myself and they work fine.
    Any ideas on what causes this?

    bump

  • Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603

    Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603 & 1611 appeared! please help me!!

    You may have a faulty USB cable. Try another.
    Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the iPhone.
    If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Select the device in iTunes and choose "restore from backup".
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • My iphone 5c screen went out and its just a black screen ive tryed a hard reset and nothing still when i plug the charger in it dings and ive hooked it to itunes and restored it still nun do i need to buy a new screen or is something else wrong?

    My iphone 5c screen went out and its just a black screen ive tryed a hard reset and nothing still when i plug the charger in it dings every few secs and ive hooked it to itunes and restored it still nun do i need to buy a new screen or is something else wrong?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

    Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

    The EXACT same thing happened to me last night!  Rented a movie; it had barely started and then froze.  When I touch the video app icon, all I get is a blank, dimly lit screen.  None of the other videos I own will display either.  Was your problem ever resolved?

  • HT1430 My iPhone 4 will not power on.  When connected to iTunes it shows battery at 100%.  Pressing and holding the sleep/wake button does nothing; just a black screen.

    My iPhone 4 will not power on.  When connected to iTunes via my computer, it is recognized and shows fully charged battery.  Pressing and holding the sleep/wake button does nothing; just a black screen.  Any suggestions?

    Only way is to bring it to the Apple Store and use the warranty if it hasn't expired

  • I plugged my iphone into itunes on a new computer nothing happened and now even when i unplug it, its just a black screen with itunes icon and a usb...someone please help?

    We got a new computer so i plugged my Iphone4 in, nothing happened so i unplugged it now its just a black screen with the itunes icon & Usb and i cant turn it off or get on anything?
    PLEASE HELP!

    Plug in your phone and launch iTunes on the computer. Then in the sidebar look for something about an iPhone. Click it and set up your iPhone. Has this iPhone ever been synced with another computer?

  • Whenever I export my interactive indesign file to swf the videos won't play in the resulting html file, it's just a black screen. I'm using .mp4 videos as well.

    Whenever I export my interactive indesign file to swf the videos won't play in the resulting html file, it's just a black screen. I'm using .mp4 videos as well.
    Does anyone know what may be causing this problem?
    Thank you

    Unless you held down the Command key when dragging the iPhoto Library package to the flash drive you only copied the library.  How is the flash drive formatted?  If it was not OS X Extended (journaled) the integrity of the library's internal structure was probably compromised.
    If you don't have a current backup of your library do the following:
    1 - launch iPhoto with the Command+Option keys held down to open the First Aid window. Be sure to follow the circled recommendation in the screenshot.
    2 - run Option #4, Rebuild Database.

  • When I play videos on itunes for my PC, a black screen comes up and there's sound for a few seconds, but it stops and the counter skips to 11-

    When I play videos or TV shows on itunes for my PC, a black screen comes up and there's sound for a few seconds, but it stops and the counter skips to -11...

    Welcome to Apple Discussions!
    Does this happen with all videos?
    Do purchased songs play fine on your iPod?
    Does the sample video here (for the iPod) work?
    Quicktime: Sample Files
    Is the software on your computer and iPod up to date?
    iTunes
    iPod Updater
    Update iPod's Software
    Have you tried the Five Rs
    btabz

  • Safari has no graphics just a black screen

    Safari has no graphics just a black screen,
    This is from launch, the button and window frame are ok but the text look a bit odd on the bookmark bar and the url field is black and the content of the window are just black. I have reinstalled it with a fresh copy from apple.
    Help

    This is from launch, the button and window frame are ok but the text look a bit odd on the bookmark bar and the url field is black and the content of the window are just black.
    Okay ... that is usually caused by a problem that also makes the iTunes Store go black too. So even though Drgoo's post about fixing it in the following post is about fixing the iTunes issue, fingers crossed it should also help with your Safari problem too:
    http://discussions.apple.com/message.jspa?messageID=10390276#10390276

  • HT4623 After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source.  Anyone else having this problem, please advise on how to fix.

    After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source.  Anyone else having this problem, please advise on how to fix.

    IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • TS3354 I downloaded a movie but when I play it, it's just a black screen

    I downloaded a movie on my iPad but when I go to play it, it's just a black screen. The whole entire movie is just a black screen.

    Hi, Ktjayne05.
    I would recommend closing any open applications in multitasking and restarting the device.  If unfamiliar with multitasking, I have included a screenshot on how to process an application close.  Test playing the movie after processing these steps.
    If the movie still displays a black screen, I would recommend deleting the movie and downloading it again free of charge by accessing your purchases via the iTunes Store.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Hope this helps,
    Jason H. 

Maybe you are looking for