AI 6 shuts down whenever I try to save a file. "unexpected error"

I tried turning off Norton and it still shuts down without saving whenever i try to save a file

Sorry to be so direct, but without proper system info that's totalyl useless, including specifics on what location you are trying to save to. This for all intents and purposes could have nothing to do with Norton, but be a genuine system issue or even hardware problem...
Mylenium

Similar Messages

Whenever I try to save a file as a PDF, it tells me it can't save because the file is open somewhere else. This is not the case and I have tried it with different files. Please help. You can also call me at:(301)651-9616

Whenever I try to save a file as a PDF, it tells me that it can't save, because the file is open somewhere else. I don't have anything else open. I have also tried different files and they all say the same thing. Help.

Given there are so many problems and removed features in Pages 5, why not just continue using Pages '09?
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&mforum=iworktipsn trick
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=432&mforum=iworktips ntrick
Peter

PSE 13 crashes whenever I try to save a file. It worked last week and no longer works. I tried trashing the preference file. That didn't fix the problem.

I installed PSE 13 three weeks ago. It worked well for a while, then started to crash whenever I tried to save a file for the web. I trashed the preferences. That didn't seem to help. PSE 11 still works well on my Mac, so I think it's a software problem. I also ran the permissions repair on Disk Utility. I have Yosemite on a MacBook Pro with 4 GB of RAM.

I've not used Keynote 5.3 in OS 10.7.5 in quite some time, but I do know that in more current OS versions there is a Saved Application State folder in the Username/Library folder which can get corrupted/ messed up when an application crashes. The User Library folder, as I recall, is hidden in the Finder, but accessible by pressing and holding the Option key while clicking on the Go menu in Finder.
"com.apple.Keynote.savedState" is the folder, or perhaps file, you want to find and delete- making sure Keynote is not open at that time, which if it can't start without crashing will not be a problem.
This is a "trick" I've used with other applications that got stuck in a loop of trying to restore a pre-crash state, and obviously couldn't start as that state led to the crash. I do not see that savedState file for Keynote on my 10.9 computer, but that is where I would look.
Good luck!

Iphoto shuts down whenever I try to export

I am currently using iPhoto 8.1.2 and OS X (Maverick) 10.9.4. I recently purchased an external HD as my memory was filling up rapidly. I was exporting photos from iPhoto and about 1,000 went through and then iPhoto shut down "unexpectedly". Now whenever I try to export any photo from iPhoto to any destination (external HD, desktop, a file, etc...) the export starts and then iPhoto shuts down. I have been doing the exports by highlighting an album in iPhoto, hitting file, then export, and when it asks where I select the destination. It's strange because it was working and then just stopped. I have re-booted, ejected the external HD, but the issue remains. Do I need to bite the bullet and just upgrade iPhoto or is there a fix?
Thanks for any and all assistance.

This is because iPhoto 09 is not fully compatible with 10.9.4 and there is no known fix at this time, except upgrading to iPhoto 11.
If space is an issue, why not just move the Library:
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD

Photoshop CS5 shuts down when I try to open a file or save something.

I'm not sure what I have done, but I just used it a few days ago with no problems. I could open files from the file menu and save-as things. Now when I try to open a file from my documents folder it shuts down. What is the problem. I have tried to uninstall photoshop and reinstall with a few things that are now working (something about the color scheme had to be switched to windows 7 basic and I couldn't save-as things), but this one problem is still there. Any help? I am super computer illiterate, so if you talk about third party plug-ins or things like that, I have no clue what that means.
Thanks
Tiffany

Log Name:      Application
Source:        Application Error
Date:          2/10/2012 3:24:07 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Tiffany-HP
Description:
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: QuickTime.qts, version: 5.0.2.15, time stamp: 0x3b313300
Exception code: 0xc0000005
Fault offset: 0x002d12b5
Faulting process id: 0x1dfc
Faulting application start time: 0x01cce842ab287cd7
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Windows\system32\QuickTime.qts
Report Id: f1f08af8-5435-11e1-8803-b88ca4be16ac
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-10T22:24:07.000000000Z" />
    <EventRecordID>22752</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Tiffany-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>Photoshop.exe</Data>
    <Data>12.0.4.0</Data>
    <Data>4d9d8cbc</Data>
    <Data>QuickTime.qts</Data>
    <Data>5.0.2.15</Data>
    <Data>3b313300</Data>
    <Data>c0000005</Data>
    <Data>002d12b5</Data>
    <Data>1dfc</Data>
    <Data>01cce842ab287cd7</Data>
    <Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe</Data>
    <Data>C:\Windows\system32\QuickTime.qts</Data>
    <Data>f1f08af8-5435-11e1-8803-b88ca4be16ac</Data>
</EventData>
</Event>

Photoshop CS5 crashes whenever I try to save a file

Recently, my graphics card stopped working, so I've been forced to use an onboard GPU until I can get the money to buy a new one. The problem though, is that the onboard GPU is VERY old (approximately 6 or so years), and every time I try to save something in photoshop CS5, the program crashes without even giving me an error message. How do I fix this? Does the graphics card even have anything to do with it? I'm using Windows XP by the way.

I found an "error" entry in the Event Viewer that mentions Photoshop, but no "warning" ones. Here's what the error entry says:
Faulting application photoshop.exe, version 12.1.0.0, faulting module photoshop.exe, version 12.1.0.0, fault address 0x017a9179.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Also, here's the system info data from photoshop's help > system info:
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x32
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: Intel CPU Family:15, Model:4, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 1
Processor speed: 2793 MHz
Built-in memory: 2046 MB
Free memory: 156 MB
Memory available to Photoshop: 1571 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1024
Video Card Number: 1
Video Card: Intel(R) 82865G Graphics Controller
Driver Version: 6.14.10.4396
Driver Date: 20050920150054.000000-000
Video Card Driver: ialmrnt5.dll
Video Mode: 1024 x 768 x 4294967296 colors
Video Card Caption: Intel(R) 82865G Graphics Controller
Video Card Memory: 96 MB
Serial number: [removed by admin]
Application folder: F:\My Programs\Adobe\Photoshop CS5\Adobe Photoshop CS5.1\
Temporary file path: C:\DOCUME~1\Owner\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 33.8G, 1.71G free
Primary Plug-ins folder: F:\My Programs\Adobe\Photoshop CS5\Adobe Photoshop CS5.1\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2010/12/13-23:37:10   64.449933   64.449933
   adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786
   AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0
   AdobeOwl.dll   Adobe Owl 2010/06/03-13:43:23   3.0.93   61.433187
   AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
   AdobePDFL.dll   PDFL 2010/12/13-23:37:10   64.341419   64.341419
   AdobePIP.dll   Adobe Product Improvement Program   5.5.0.1265
   AdobeXMP.dll   Adobe XMP Core   5.0   64.140949
   AdobeXMPFiles.dll   Adobe XMP Files   5.0   64.140949
   AdobeXMPScript.dll   Adobe XMP Script   5.0   64.140949
   adobe_caps.dll   Adobe CAPS   4,0,42,0
   adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   AFlame.dll   AFlame 2011/01/10-23:33:35   64.444140   64.444140
   AFlamingo.dll   AFlamingo 2011/01/10-23:33:35   64.436825   64.436825
   AGM.dll   AGM 2010/12/13-23:37:10   64.449933   64.449933
   ahclient.dll    AdobeHelp Dynamic Link Library   1,6,0,20
   aif_core.dll   AIF   2.0   53.422628
   aif_ogl.dll   AIF   2.0   53.422628
   amtlib.dll   AMTLib   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   amtservices.dll   AMTServices   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   ARE.dll   ARE 2010/12/13-23:37:10   64.449933   64.449933
   asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/01/10-23:33:35   64.436825   64.436825
   AXEDOMCore.dll   AXEDOMCore 2011/01/10-23:33:35   64.436825   64.436825
   Bib.dll   BIB 2010/12/13-23:37:10   64.449933   64.449933
   BIBUtils.dll   BIBUtils 2010/12/13-23:37:10   64.449933   64.449933
   boost_threads.dll   DVA Product   5.0.0
   cg.dll   NVIDIA Cg Runtime   2.0.0015
   cgGL.dll   NVIDIA Cg Runtime   2.0.0015
   CoolType.dll   CoolType 2010/12/13-23:37:10   64.449933   64.449933
   data_flow.dll   AIF   2.0   53.422628
   dvaadameve.dll   DVA Product   5.0.0
   dvacore.dll   DVA Product   5.0.0
   dvaui.dll   DVA Product   5.0.0
   ExtendScript.dll   ExtendScript 2011/01/17-17:14:10   61.452840   61.452840
   FileInfo.dll   Adobe XMP FileInfo   5.0   64.140949
   icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
   icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
   image_flow.dll   AIF   2.0   53.422628
   image_runtime.dll   AIF   2.0   53.422628
   JP2KLib.dll   JP2KLib 2010/12/13-23:37:10   64.181312   64.181312
   libeay32.dll   The OpenSSL Toolkit   0.9.8g
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1263
   MPS.dll   MPS 2010/12/13-23:37:10   64.450375   64.450375
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4053
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4148
   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4053
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4148
   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4053
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4148
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS5.1   CS5.1
   Plugin.dll   Adobe Photoshop CS5   CS5
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   2.5.0.232
   PSArt.dll   Adobe Photoshop CS5.1   CS5.1
   PSViews.dll   Adobe Photoshop CS5.1   CS5.1
   SCCore.dll   ScCore 2011/01/17-17:14:10   61.452840   61.452840
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   ssleay32.dll   The OpenSSL Toolkit   0.9.8g
   tbb.dll   Threading Building Blocks   2, 1, 2009, 0201
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15
   WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
   wu3d.dll   U3D Writer   9.3.0.113
Installed plug-ins:
   3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Accented Edges 12.0
   ADM 3.11x01
   Angled Strokes 12.0
   Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Bas Relief 12.0
   BMP 12.0.2
   Camera Raw 6.3
   Chalk & Charcoal 12.0
   Charcoal 12.0
   Chrome 12.0
   Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Color Halftone 12.0.2
   Colored Pencil 12.0
   CompuServe GIF 12.0.2
   Conté Crayon 12.0
   Craquelure 12.0
   Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Crop and Straighten Photos Filter 12.0.2
   Crosshatch 12.0
   Crystallize 12.0.2
   Cutout 12.0
   Dark Strokes 12.0
   De-Interlace 12.0.2
   Dicom 12.0
   Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Diffuse Glow 12.0
   Displace 12.0.2
   Dry Brush 12.0
   Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Embed Watermark 4.0
   Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Extrude 12.0.2
   FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Fibers 12.0.2
   Film Grain 12.0
   Filter Gallery 12.0
   Fresco 12.0
   Glass 12.0
   Glowing Edges 12.0
   Google Earth 4 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Grain 12.0
   Graphic Pen 12.0
   Halftone Pattern 12.0
   HDRMergeUI 12.0
   IFF Format 12.0.2
   Ink Outlines 12.0
   JPEG 2000 2.0
   Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Lens Blur 12.0
   Lens Correction 12.0.2
   Lens Flare 12.0.2
   Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Liquify 12.0.1
   Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Maximum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mean 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Median 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mezzotint 12.0.2
   Minimum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mosaic Tiles 12.0
   Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Neon Glow 12.0
   Note Paper 12.0
   NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Ocean Ripple 12.0
   OpenEXR 12.0.2
   Paint Daubs 12.0
   Palette Knife 12.0
   Patchwork 12.0
   Paths to Illustrator 12.0.2
   PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Photocopy 12.0
   Photoshop 3D Engine 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Pinch 12.0.2
   Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Plaster 12.0
   Plastic Wrap 12.0
   PNG 12.0.2
   Pointillize 12.0.2
   Polar Coordinates 12.0.2
   Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Poster Edges 12.0
   Radial Blur 12.0.2
   Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Read Watermark 4.0
   Reticulation 12.0
   Ripple 12.0.2
   Rough Pastels 12.0
   Save for Web & Devices 12.0
   ScriptingSupport 12.1
   Send Video Preview to Device 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Shear 12.0.2
   Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Smart Blur 12.0.2
   Smudge Stick 12.0
   Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Spatter 12.0
   Spherize 12.0.2
   Sponge 12.0
   Sprayed Strokes 12.0
   Stained Glass 12.0
   Stamp 12.0
   Standard Deviation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Sumi-e 12.0
   Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Targa 12.0.2
   Texturizer 12.0
   Tiles 12.0.2
   Torn Edges 12.0
   Twirl 12.0.2
   U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Underpainting 12.0
   Vanishing Point 12.0
   Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Video Preview 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Water Paper 12.0
   Watercolor 12.0
   Wave 12.0.2
   Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Wind 12.0.2
   Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
   Access CS Live
   CS Review
Installed TWAIN devices: NONE

ITunes shuts down whenever I try to open a movie or tv show.

Trying to fix a friends machine so they can let their kids watch movies on their computer again. After looking at it I am stumped.
Each time I open iTunes and then attempt to open movies or a tv show, the screen acts like it is going to open and then essentially stops and closes the video window. No real informatioin is provided as to why this is happening. The computer has had no previous problems playing video in iTunes and Netflix works just fine.
Windows Vista. Current iTunes version.
Checked for updates. Did an installation repair. Deleted iTunes and reinstalled with no success.
Any help would be appreciated.

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

LR 5.6 keeps shutting down whenever I try to make any changes, started last night when I was keywording. Any thoughts?

Each time I open LR 5.6, I receive a message that it has stopped working and that Windows will try to find a solution. This very frustrating to say the least. It started last night when I was key wording and color coding images. Each time it did it, the changes I made were there and seem to be in my backup but it keeps happening. Any thoughts?

Do you have a backup that you can restore from? Your old hard drive seems to be the problem.

HT1199 My apps are shutting down when I try to save them. What's happening?

I can open a new document on Word, Pages or Textedit but everytime I write something and I click save, it immediately gives me the spinning wheel and I have to force quit it.

In July 2012, a fellow poster nicknamed "rosyfingereddawn" posted this hint/tip on the forum:
"rosyfingereddawn
Re: Simple fix for the Preview and TextEdit Crash after Lion OS X Update
15 juil. 2012 11:41 (in response to Silvertoe)
There is a simple solution for annoying Preview crashes (at least, with Mac OSX 10.7+ Lion OS).
Open terminal:
cd # make sure you are in your home directory
then " hide" the com.apple.preview folder found in your Library/Containers folder :
mv Library/Containers/com.apple.preview Library/Containers/com.apple.preview.hiding
You will notice that the next time you open Preview, the com.apple.preview folder will be automatically recreated, and your problem is solved.
The same should work for TextEdit.
Many of the work arounds in this thread are doing the same thing, indirectly.
If you are a command line ace, you can just remove the folder. But it is preferable to "hide" a folder before removing it to check the effect anyway."
It applies to Lion, so all the part about showing your Library is moot, but it points at some plist files becoming corrupted for some reason. You could try to delete the plist files related to the applications you named in your ~/Library/Preferences folder (without said applications running, that goes without saying), and relaunch Word, TextEdit or Pages.
Since all three are text processor applications, your problem could be solved by repairing permissions, too.

AI CS6 is shutting down when I try to open a file

System Info
Components:
ACE 2012/07/26-17:49:18 66.512941 66.512941
Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
Adobe Linguisitc Library 6.0.0
Adobe Owl 2012/08/14-22:22:39 5.0.3 79.514916
PDFL 2011/12/12-16:12:37 66.419471 66.419471
Adobe Product Improvement Program 6.0.0.1654
AdobePSL 66.840950_13.810430 66.840950_13.810430
Adobe Illustrator 1.0
Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
Adobe CAPS 6,0,29,0
AFL 1.0
AFlame 2012/01/20-14:36:51 66.493279 66.493279
AFlamingo 2012/01/20-14:36:51 66.485582 66.485582
AGM 2012/07/26-17:49:18 66.512941 66.512941
AdobeHelp Dynamic Link Library 1,7,0,56
AIPort 1.0 23.68434
Adobe EPIC 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE 2012/07/26-17:49:18 66.512941 66.512941
AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
AXSLE 2011/12/16-15:10:49 66.26830 66.26830
BIB 2012/07/26-17:49:18 66.512941 66.512941
BIBUtils 2012/07/26-17:49:18 66.512941 66.512941
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
CoolType 2012/07/26-17:49:18 66.512941 66.512941
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
DVA Product 6.0.0
ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
FilterPort 1.1 66.512941
Microsoft® Windows® Operating System 5.2.6002.23084
International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
JP2KLib 2012/11/05-11:16:34 66.246493 66.246493
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession 2.1.2.1640
MPS 2012/10/12-13:31:12 66.521571 66.521571
Microsoft (R) Visual C++ 6.02.3104.0
Microsoft® Visual Studio .NET 7.10.3077.0
Microsoft® Visual Studio® 2005 8.00.50727.42
Microsoft® Visual Studio .NET 7.10.3052.4
Microsoft® Visual Studio® 2005 8.00.50727.42
Microsoft® Visual C++ 2.10.000
Microsoft® Visual C++ 4.00.5270
PDFPort 2012/07/27-12:07:51 66.512941 66.512941
Adobe PDFSettings 1.04
Adobe Photoshop CS6 CS6
Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
Adobe India Sangam Core Code 2012/02/07-10:51:05 66.240342 66.240342
Adobe India SangamML Import from Sangam 2012/02/07-10:51:05 66.240342 66.240342
ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
Microsoft® Windows® Operating System 6.00.2600.0000
SVGExport 6, 0, 0, 0 1.0
SVGRE 6, 0, 0, 0 1.0
Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
ATE
OS: Windows
Version: 5.1
System Architecture: x86
Built-In Memory: 2039 MB
User Name: Gabriella Gyorffy
Serial Number: 9097027491442785
Application Folder:
C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\
Primary Scratch Folder:
C:\Documents and Settings\ggyorffy\Local Settings\Temp\
Secondary Scratch Folder:
Plug-ins:
Live Menu Item
Adobe AI Application Plugin
Control Groups
Color Conversion
Composite Fonts
New Cache Plugin
AppAnnotators
AdobeLicenseManager
ZStringTable
Window Menu
Main Filters
Main File Formats
File Format Place EPS
AI File Format
Debug Menu
SLO Text Tool
Mesh Object
Document Window Plugin
Sweet Pea 2 Adapter Plugin
AdobeActionManager
AILocalized Resources Plugin
Adobe Illustrator User Interface
FrameworkS
Art Converters v2
FlattenTransparency
FO Conversion Suite
Pathfinder Suite
PDF Suite
BRS Pencil Tool
Rasterize 8
AdobeSlicingPlugin
AdobeActionPalette
BeautifulStrokes Suite
AdobeBrushMgr
Adobe Color Harmony Plugin
Control Panel Plugin
Adobe Deform Plugin
AdobeLayerPalette
Adobe Planar Edit Plugin
AdobePaintStyle
PathConstruction Suite
AdobeSwatch_
AdobeToolSelector
Adobe Variables Palette
AdobeDiffusionRaster
SvgFileFormat
Snapomatic
Adobe Geometry Suite
ShapeConstruction Suite
ExpandS
SWFExport
Photoshop Plugin Adapter Unsharp Mask...
Photoshop Plugin Adapter Crystallize...
Photoshop Plugin Adapter Pointillize...
Photoshop Plugin Adapter Pinch...
Photoshop Plugin Adapter Extrude...
Photoshop Plugin Adapter Fibers...
Photoshop Plugin Adapter Lens Flare...
Photoshop Plugin Adapter Ripple...
Photoshop Plugin Adapter Shear...
Photoshop Plugin Adapter Twirl...
Photoshop Plugin Adapter Polar Coordinates...
Photoshop Plugin Adapter Smart Blur...
Photoshop Plugin Adapter Spherize...
Photoshop Plugin Adapter Wind...
Photoshop Plugin Adapter ZigZag...
Photoshop Plugin Adapter Mezzotint...
Photoshop Plugin Adapter Radial Blur...
Photoshop Plugin Adapter Wave...
Photoshop Plugin Adapter Crop and Straighten Photos Filter
Photoshop Plugin Adapter De-Interlace...
Photoshop Plugin Adapter Displace...
Photoshop Plugin Adapter Tiles...
Photoshop Plugin Adapter BMP
Photoshop Plugin Adapter CompuServe GIF
Photoshop Plugin Adapter PNG
Photoshop Plugin Adapter Targa
Photoshop Plugin Adapter IFF Format
Photoshop Plugin Adapter Paths to Illustrator...
Photoshop Plugin Adapter OpenEXR
Photoshop Plugin Adapter Color Halftone...
Photoshop Plugin Adapter Pixar
Photoshop Plugin Adapter PCX
Photoshop Plugin Adapter NTSC Colors
Photoshop Plugin Adapter Legacy Gaussian Blur...
Photoshop Plugin Adapter Filter Gallery...
Photoshop Plugin Adapter Colored Pencil...
Photoshop Plugin Adapter Cutout...
Photoshop Plugin Adapter Dry Brush...
Photoshop Plugin Adapter Film Grain...
Photoshop Plugin Adapter Fresco...
Photoshop Plugin Adapter Neon Glow...
Photoshop Plugin Adapter Paint Daubs...
Photoshop Plugin Adapter Palette Knife...
Photoshop Plugin Adapter Plastic Wrap...
Photoshop Plugin Adapter Poster Edges...
Photoshop Plugin Adapter Rough Pastels...
Photoshop Plugin Adapter Smudge Stick...
Photoshop Plugin Adapter Sponge...
Photoshop Plugin Adapter Underpainting...
Photoshop Plugin Adapter Watercolor...
Photoshop Plugin Adapter Accented Edges...
Photoshop Plugin Adapter Angled Strokes...
Photoshop Plugin Adapter Crosshatch...
Photoshop Plugin Adapter Dark Strokes...
Photoshop Plugin Adapter Ink Outlines...
Photoshop Plugin Adapter Spatter...
Photoshop Plugin Adapter Sprayed Strokes...
Photoshop Plugin Adapter Sumi-e...
Photoshop Plugin Adapter Diffuse Glow...
Photoshop Plugin Adapter Glass...
Photoshop Plugin Adapter Ocean Ripple...
Photoshop Plugin Adapter Bas Relief...
Photoshop Plugin Adapter Chalk && Charcoal...
Photoshop Plugin Adapter Charcoal...
Photoshop Plugin Adapter Chrome...
Photoshop Plugin Adapter Cont^e Crayon...
Photoshop Plugin Adapter Graphic Pen...
Photoshop Plugin Adapter Halftone Pattern...
Photoshop Plugin Adapter Note Paper...
Photoshop Plugin Adapter Photocopy...
Photoshop Plugin Adapter Plaster...
Photoshop Plugin Adapter Reticulation...
Photoshop Plugin Adapter Stamp...
Photoshop Plugin Adapter Torn Edges...
Photoshop Plugin Adapter Water Paper...
Photoshop Plugin Adapter Glowing Edges...
Photoshop Plugin Adapter Craquelure...
Photoshop Plugin Adapter Grain...
Photoshop Plugin Adapter Mosaic Tiles...
Photoshop Plugin Adapter Patchwork...
Photoshop Plugin Adapter Stained Glass...
Photoshop Plugin Adapter Texturizer...
Twirl v2
Adobe Symbolism
Simplify
ShapeTool
Segment Tools
Adobe Scatter Brush Tool
Reshape Tool
Magic Wand
Liquify
Lasso
Knife Tool
Adobe Flare Plugin
AdobeTextDropper
Adobe Eraser Tool
Adobe dBrush Brush Tool
Adobe Crop Tool
Adobe Calligraphic Brush Tool
BoundingBox
AdobeArtBrushTool
Advanced Select
Smart Punctuation
TxtColumns
Spell Check Dictionary
TextFindFont
TypeCase
Adobe PSD File Import
Adobe PSD File Export
Adobe PSL Filter Adapter Plugin
Photoshop Adapter
ZigZagUI
VectorizeUI
VariablesPaletteUI
TwirlToolUI
ScribbleUI
TransformUI
TIFF File Format UI
TextExportUI
SWFExport UI
SvgFileFormatUI
Spell Check UI
AdobeSlicingUI
ShapeEffectUI
ScribbleFillUI
ScatterBrushToolUI
SangamFormatsUI
RoundUI
RoughenUI
RasterizeUI
PuckerAndBloatUI
PSLFilterAdapterUI
Adobe PSD File Import UI
Adobe PSD File Export UI
AIPreferenceUI
PlanetXUI
PerspectiveUI
PDF File Format UI
PathfinderUI
ParticleSystemUI
OffsetPath UI Plugin
ObjectMosaicUI
LiveBlendsUI
LiquifyToolUI
JPEGFormatUI
IllustratorUI
GlobAdjToolUI
FXG UI
FuzzyEffectUI
FlattenTransparencyUI
FlareUI
Find Replace UI
ExpandUI
DxfDwgUI
DropShadowUI
DistortUI
DeformUI
Adobe dBrush Brush Tool UI
AdobeBrushMgrUI
BRSPencilToolUI
ArtOnPathBrushToolUI
AI Toolbox UI Plugin
AddArrowUI
TIFF File Format
TextExport
AISangamMapper
PNG File Format
MPSParser
MPSExport
MPSCommon
Mojikumi UI
JPEG Plugin
JPEG2K Plugin
IdeaFileFormat
GIF89a Plugin
FXG
Adobe DXFDWG Format
Save4Web
ZigZag v2
Scribble v2
TextWrap Dlg
ShapeEffects v2
Adobe Scribble Fill
Saturate
Round v2
Roughen v2
Punk v2
AdobePathfinderPalette
Overprint
OffsetPath v2
AI Object Mosaic Plug-in
MaskHelper v2
Inverse
FuzzyEffect v2
Distort v2
Find
Expand
DropShadow
TrimMark v2
Colors
Cleanup
Adjust
AddArrowHeads v3
Add Anchor Points
Adobe Custom Workspace
Vectorize
AdobeTransparencyEditor
AdobeTransformObjects
Transform v2
Adobe Symbol Palette Plugin
SVG Filter Effect v2
Stroke Offset v2
Services
SeparationPreviewPlugin
Scripts Menu
ScriptingSupport
Print Plugin
Adobe Perspective Guides
Package
Adobe Nudge
AdobeNavigator
Adobe Path Blends
AdobeLinkPalette
Kinsoku Dlg
KBSC Plugin
GradientMeshPlugin
Flattening Preview
FileClipboardPreference
DocInfo
Character and Paragraph Styles
AI Bottlenecks Plugin
Asset Management
AdobeArtboardPanel
Adobe Art Style Plugin
AppBarControls
Alternate Glyph Palette
AdobeAlignObjects
3D v2
PDF File Format

All files
Sent from my iPhone

ITunes shuts down when I try to add a file to my libray

I click on the file menu then add file to libray and the poof iTunes disappears.......

Log Name:      Application
Source:        Application Error
Date:          2/10/2012 3:24:07 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Tiffany-HP
Description:
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: QuickTime.qts, version: 5.0.2.15, time stamp: 0x3b313300
Exception code: 0xc0000005
Fault offset: 0x002d12b5
Faulting process id: 0x1dfc
Faulting application start time: 0x01cce842ab287cd7
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Windows\system32\QuickTime.qts
Report Id: f1f08af8-5435-11e1-8803-b88ca4be16ac
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-10T22:24:07.000000000Z" />
    <EventRecordID>22752</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Tiffany-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>Photoshop.exe</Data>
    <Data>12.0.4.0</Data>
    <Data>4d9d8cbc</Data>
    <Data>QuickTime.qts</Data>
    <Data>5.0.2.15</Data>
    <Data>3b313300</Data>
    <Data>c0000005</Data>
    <Data>002d12b5</Data>
    <Data>1dfc</Data>
    <Data>01cce842ab287cd7</Data>
    <Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe</Data>
    <Data>C:\Windows\system32\QuickTime.qts</Data>
    <Data>f1f08af8-5435-11e1-8803-b88ca4be16ac</Data>
</EventData>
</Event>

My CS4 keeps shutting down when I try to use it,why?

How can I stop my CS4 from shutting down when I try to save or even open a file in it?
I have tried resetting the preferences file. This worked once but so far has not worked again(I found this solution just by googling). It is obviously a common problems but I cannot find a solution that works or an explanation as to why it happens.
Please could someone at least explain what causes it? And preferably how to fix it?
It cost a lot of money and I don' yet understand why I should lose the right to have a functional programme. I'm not interested in having any new features etc. It takes me ages to work out how to do easy thing each time a new programme comes out!
Thanks
I do not know how community forum works and am very afraid I won't know even if anyone has answered this. I don't us any social media and am not familiar with the sorts of abbreviations and conventions associated with them, sorry if this is inconvenient but I don't know what 'tags' is.

I don’t know why this happens and with the information you have provided I doubt anyone can do so so with accuracy.
Please read these (they concern general trouble-shooting and how to pose questions on these fora):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325

My MacBook Pro shuts down whenever I put it to sleep then put it in my briefcase and transport it. Then I have to reboot it again. Why does this happen?

My MacBook Pro shuts down whenever I put it to sleep then put it in my briefcase and transport it. Then I have to reboot it again. Why does this happen?

Check this article http://support.apple.com/kb/HT1547 and this one http://support.apple.com/kb/HT2341?viewlocale=en_US
If it sounds like a RAM issue it could be one of the RAM chips has failed. You could try removing the RAM one at a time and see if it starts with one still installed.

New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this?

New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this? Is this a conflict with win 8.1 pro?

You need to adjust your security stuff/ permissions and possibly use compatibility modes. It means that your licensing service is being blocked/ shut down.
Mylenium

My iPad 2 is shutting down when I try to email a PDF created in pages. Why? Very frustrating...., My iPad 2 is shutting down when I try to email a PDF created in pages. Why? Very frustrating....

My iPad 2 is shutting down when I try to email a PDF I have created in pages. Why? Very frustrating....

That is very interesting in that my iPhone was exhibiting similar behavior with the "blue screen of death" with Pages a few months ago. An update for Pages came out and when I installed the update, the problem disappeared.
Is Pages completely updated on your iPad? Do you use iCloud with Pages? If you use iCloud, try turning it off. settings>Pages>Use iCloud>Off. You will not lose your documents since they will still be in iCloud even if you turn that off on your iPad.

AI 6 shuts down whenever I try to save a file. "unexpected error"

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