AI CS4 crash

Question

AI CS4 will not launch.
I am running 10.5.6 on my G4 PowerBook. 2GB ram
I have the entire CS4 suite installed PS and InDesign are working
fine,but AI will not launch. It begins to load but crashes every time.
Since I work remote I am hoping to fix this without having to reload
the app which would require a trip in to my main office.
Suggestions?

Answer 1

Ok I have some progress.
I have a brand spanking new iMAC20" MAC oS X 10.5.6 2.4 GHz Intel Core 2 Duo 4GB 800MhZ DDRZ SDRAM
I recently installed CS4 while keeping my installation of CS2 Premium. Everything CS4 works fine except Adobe Illustrator. However none of the CS2 applications will now run.
After reading all the forums - I'm Not alone!
Fearing the worst, I un-installed CS2. Un-installed CS4 and did a clean installation of CS4.
Everything worked except Illustrator.
So I used CS4 un-installer to remove just illustrator.
Now being a little skeptical that illustrator was corrupt - I downloaded the 30 day trial.
I created a new mac user account (Forum suggestion) and installed illustrator CS4 - yes I'll try the 30 day account. thank you.
Launched illustrator and it worked fine.
Logged out of the new user and logged in as administrator - tried launching Illustrator (trial) same application, same location on the hard drive - but now it crashes.
A few forum responses have suggested fixes with removal of bad plugins and bad fonts - however I have scanned all my fonts (none corrupt) removed all duplicates and tried launching illustrator with the removal of individual illustrator plugin folders. no -go!
If it works under one user account and not the other - one would think it has something to do with local user setting.
So
Deleted all adobe .plist
Deleted all adobe preference folders
Logged out of administrator
Logged in as new user
copied the following to the root drive:
~/Library/Preferences/com.adobe.illustrator.plist
~/Library/Preferences/Adobe Illustrator CS4 Settings
Logged out of the new user
Logged in as administrator
Copied the files to the same location under the administrator user directory
Wow - for the first time it launched - got past the PLUGINS - got pass the fonts 100% - came up with the standard launch OPEN dialogue box...
Success!!
Well almost - click on any item in the list "CREATE NEW" and Illustrator Crashes.
I am an art director for an advertising agency and adobe products are my life! However until the issue with CS4 is fixed I'm not prepared to run this in the studio. I have resorted back to my old faithful CS2 Premium.
I hope this entry is helpfull to everyone else who is trouble shooting this and I look forward to ADOBE responding with a FIX ASAFP (As soon as f#@king possible!)
Regards