Ai CS4 keeps freezing when I try to open a file - HELP!!!

Mac OS X Tiger - Ai CS4 freezes when I try to open a file from either dbl-clicking on the file or opening within Ai. This happened all the time with Ai CS3 so I upgraded, now its happening with the new version. Do I need to allocate more memory to Ai?  If yes, how do I do that? I worked when I first installed, but now it will not allow me to open any of my files.  I do not receive an error message, and I have to force quit the app after it freezes. Can anyone help me with this problem?

Download OnyX, clean out your system caches and repair permissions. If it occurs in eitehr version of AI, it hardly qualifies for the usual trash the prefs, but of course that is never wrong, too...
Mylenium

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    Path:            /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         367 (14.0.0)
    Code Type:       X86 (Native)
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    Interval Since Last Report:          3998 sec
    Crashes Since Last Report:           5
    Per-App Interval Since Last Report:  853 sec
    Per-App Crashes Since Last Report:   5
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    Report Version:  6
    Anonymous UUID:  744C91F2-7171-4919-A383-6A9B2C1A74EE
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    Crashed Thread:  0
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    0   com.adobe.illustrator                   0x002355b4 0x1000 + 2311604
    1   ???                                     0x00000002 0 + 2
    Thread 1:
    0   libSystem.B.dylib                       0x91d8b1ae semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x91dbd1c6 _pthread_cond_wait + 1267
    2   libSystem.B.dylib                       0x91e02449 pthread_cond_wait + 48
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    6   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    7   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91dbb8c6 kevent + 10
    1   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    2   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d9234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x91dbcccd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore          0x9701dde3 TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore          0x96ffcc36 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore          0x9701da60 MPWaitOnQueue + 208
    5   AdobeACE                                0x0130a38d 0x12d9000 + 201613
    6   AdobeACE                                0x01309d85 0x12d9000 + 200069
    7   ...ple.CoreServices.CarbonCore          0x9701bfbb PrivateMPEntryPoint + 56
    8   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    9   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b286 mach_wait_until + 10
    1   libSystem.B.dylib                       0x91e022bd nanosleep + 314
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    4   ...or.plugins.Save For Web(AI)          0x1e43d5d2 PowerPlug::Initializer::ReloadInitializers() + 98814
    5   ...or.plugins.Save For Web(AI)          0x1e44cc6b PowerPlug::Initializer::ReloadInitializers() + 161943
    6   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    7   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x91d9295c mach_msg + 72
    2   ...ia.Flash Player.authplaylib          0x220bb63e ExternalPlayer_Initialize + 1865604
    3   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    4   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b1ae semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x91dbd1c6 _pthread_cond_wait + 1267
    2   libSystem.B.dylib                       0x91e02449 pthread_cond_wait + 48
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    4   ...ia.Flash Player.authplaylib          0x21f09f81 ExternalPlayer_Initialize + 90311
    5   ...ia.Flash Player.authplaylib          0x21ee7f98 0x21c00000 + 3047320
    6   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    7   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b1ae semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                       0x91dbd1c6 _pthread_cond_wait + 1267
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    7   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b286 mach_wait_until + 10
    1   libSystem.B.dylib                       0x91e022bd nanosleep + 314
    2   ...r.plugins.Scripting Support          0x1c14a89d PluginMain + 458031
    3   ...r.plugins.Scripting Support          0x1c14a8fd PluginMain + 458127
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    5   ...r.plugins.Scripting Support          0x1c14abbf PluginMain + 458833
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    7   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91dda60a select$DARWIN_EXTSN + 10
    1   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    2   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b1a2 semaphore_wait_trap + 10
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    6   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b1a2 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x00af8512 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 471694
    2   com.adobe.illustrator                   0x00526ec1 0x1000 + 5398209
    3   com.adobe.illustrator                   0x0052713b 0x1000 + 5398843
    4   ...ple.CoreServices.CarbonCore          0x9701bfbb PrivateMPEntryPoint + 56
    5   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    6   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x91d9295c mach_msg + 72
    2   com.apple.CoreFoundation                0x93d02e7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x93d03b04 CFRunLoopRun + 84
    4   com.apple.DesktopServices               0x926c9d0f TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
    5   ...ple.CoreServices.CarbonCore          0x9701bfbb PrivateMPEntryPoint + 56
    6   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    7   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b166 mach_msg_trap + 10
    1   libSystem.B.dylib                       0x91d9295c mach_msg + 72
    2   com.apple.CoreFoundation                0x93d02e7e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation                0x93d03b04 CFRunLoopRun + 84
    4   com.apple.DesktopServices               0x926c9e88 TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
    5   ...ple.CoreServices.CarbonCore          0x9701bfbb PrivateMPEntryPoint + 56
    6   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    7   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d9234e __semwait_signal + 10
    1   libSystem.B.dylib                       0x91dbcccd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore          0x9701dde3 TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore          0x96ffcc36 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore          0x9701da60 MPWaitOnQueue + 208
    5   com.apple.DesktopServices               0x926d4e6a TNodeSyncTask::SyncTaskProc(void*) + 84
    6   ...ple.CoreServices.CarbonCore          0x9701bfbb PrivateMPEntryPoint + 56
    7   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    8   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
    Thread 15:
    0   libSystem.B.dylib                       0x91d8b1c6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x91dbd1af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                       0x91dbea33 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore          0x96ffcc62 TSWaitOnConditionTimedRelative + 246
    4   ...ple.CoreServices.CarbonCore          0x9701da60 MPWaitOnQueue + 208
    5   com.apple.DesktopServices               0x926dc791 TPropertyTask::PropertyTaskProc(void*) + 105
    6   ...ple.CoreServices.CarbonCore          0x9701bfbb PrivateMPEntryPoint + 56
    7   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    8   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                       0x91dbb8c6 kevent + 10
    1   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    2   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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    0   libSystem.B.dylib                       0x91d8b1c6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x91dbd1af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                       0x91dbea33 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore          0x96ffcc62 TSWaitOnConditionTimedRelative + 246
    4   ...ple.CoreServices.CarbonCore          0x9701da60 MPWaitOnQueue + 208
    5   com.apple.DesktopServices               0x926d6db4 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
    6   ...ple.CoreServices.CarbonCore          0x9701bfbb PrivateMPEntryPoint + 56
    7   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    8   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
    Thread 18:
    0   libSystem.B.dylib                       0x91d8b1c6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x91dbd1af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                       0x91dbea33 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation                    0x936addbc -[NSCondition waitUntilDate:] + 236
    4   com.apple.Foundation                    0x936adbd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
    5   com.apple.Foundation                    0x936adb35 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.AppKit                        0x963d76e8 -[NSUIHeartBeat _heartBeatThread:] + 753
    7   com.apple.Foundation                    0x93667dfd -[NSThread main] + 45
    8   com.apple.Foundation                    0x936679a4 __NSThread__main__ + 308
    9   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    10  libSystem.B.dylib                       0x91dbbf12 thread_start + 34
    Thread 19:
    0   libSystem.B.dylib                       0x91d8b1c6 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x91dbd1af _pthread_cond_wait + 1244
    2   libSystem.B.dylib                       0x91dbea33 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore          0x96ffcc62 TSWaitOnConditionTimedRelative + 246
    4   ...ple.CoreServices.CarbonCore          0x96ffca42 TSWaitOnSemaphoreCommon + 422
    5   ...ple.CoreServices.CarbonCore          0x9702d944 TimerThread + 74
    6   libSystem.B.dylib                       0x91dbc055 _pthread_start + 321
    7   libSystem.B.dylib                       0x91dbbf12 thread_start + 34
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      eax: 0xffffffd5  ebx: 0x00000162  ecx: 0x00000001  edx: 0x05507000
      edi: 0x00000007  esi: 0x00000000  ebp: 0x023c966f  esp: 0xbfff85f0
       ss: 0x0000001f  efl: 0x00010286  eip: 0x002355b4   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x2afa5000
    Binary Images:
        0x1000 -   0xe8eff3 +com.adobe.illustrator 367 (14.0.0) <f586a10ff4804783a20bc006b6321f47> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    0x1190000 -  0x11a0fff  com.apple.carbonframeworktemplate 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
    0x11a7000 -  0x11c2ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
    0x11dc000 -  0x122cfff +com.adobe.illustrator.aiport AIPort version 1.0 (1.0) <f625b836961646b7b681f9ac11d0da71> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
    0x12c5000 -  0x12c6027 +SPBasic ??? (???) <b1dc5a0815c449f99df16a94e0ad3448> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
    0x12ca000 -  0x12d0ff7 +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
    0x12d9000 -  0x13e6fff +AdobeACE ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x1404000 -  0x191bfef +AdobeAGM ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x1a94000 -  0x1ad4fef +AdobeARE ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
    0x1ade000 -  0x1b02ff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
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