Ai cs5.1 won't open after Yosemite install
hi - all my other adobe products open, except for ai cs5.1.
the msg that I receive is: An unknown error has occurred (-50). Adobe illustrator will quit now.
has anyone else experienced this?
thanks!
Greetings,
iPhoto is at version 9.1.5 and the Mac OS is at 10.6.8. Have you run your software updates?
Start with: Apple > Software update.
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Because it's incompatible. You need to upgrade to version 2.1.4 or newer.
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My illustrator won't open after I install
my illustrator won't open after I install
menya,
I believe you may as well go straight to 6) on the list.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save curent artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Why photoshop cs5.5 won't open on yosemite?
I have photoshop cs5.5 (installed on a macbook air running on yosemite), it had been working perfectly and suddenly it won't open. I get a message: "install flash player" (already done, as well as having installed the java se6 /2014 runtime and installed and uninstalled photoshop itself several times) but the only thing I see is that never-ending spinning color wheel. I've been through many threads and forums but haven't found a solution to it. It's worth mentioning that it only happens with photoshop, as i'm able to work fine with other adobe apps (illustrator, in design, bridge,etc)
Does anyone know what might have happened and a possible solution?Without proper system info such as what Mac and what version of OSX nobody can say much and the logs from your Log Viewer would also help. Well, whatever. As a start run teh cleaner tool and reinstal lthe software.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
Mail won't open after yosemite update
I updated my macbook pro last night to the yosemite version 10.10.3 and my mail app won't open anymore and i get the following message:
"The last time you opened Mail, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?".
I followed the advice on similar post about using disk utility, restoring using time machine, removing the mail file from the library and copying it to the desktop, but nothing works.
Need help pleaseLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try to launch Mail. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
Mail won't open after yosemitie update
Hi All
Running a 2011 macbook pro. Just upgraded to Yosemitie. I now have two issues:
1. In iCloud, it will not let me log out of my old account (old email address that i no longer own). It tells me i need to open mail then try again.
2. When i try to open mail it won't open and i get an error message and report that is sent to Apple.
Can anyone help please? Low tech answers if possibleLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try to launch Mail. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
Safari won't open after I installed Yosemite
Ever since I installed OS X Yosemite, Safari won't open for me. I don't know how to fix it.
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:59:12 PM MDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 789
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 14:35:7
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (15.77 GB free) (Low!)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Launch Agents: ℹ️
[running] com.genieoinnovation.macextension.plist [Adware! - Remove]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.genieoinnovation.macextension.client.plist [Adware! - Remove]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.genieo.completer.download.plist [Adware! - Remove]
[loaded] com.genieo.completer.update.plist [Adware! - Remove]
[loaded] com.google.keystone.agent.plist [Click for support]
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iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
iPhoto Application (/Applications/iPhoto.app)
Genieo Application (/Incompatible Software/Genieo.app)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
GameFacePlugin: Version: GameFacePlugin 1.8.0.1 - SDK 10.5 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
NPVirtools: Version: 4.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.6.3f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.0.2r122 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% WindowServer
1% Google Chrome
0% fontd
0% taskgated
0% AppleSpell
Top Processes by Memory: ℹ️
155 MB Google Chrome
133 MB Google Chrome Helper
34 MB Finder
30 MB WindowServer
26 MB CVMCompiler
Virtual Memory Information: ℹ️
618 MB Free RAM
1.84 GB Active RAM
543 MB Inactive RAM
792 MB Wired RAM
6.41 GB Page-ins
83 MB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 08:23:41 AM Self test - passed
Apr 13, 2015, 10:18:01 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-13-221801_ [redacted].crash
Apr 14, 2015, 09:13:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-14-091302_[reda cted].crash
Apr 14, 2015, 08:42:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-14-084251_[reda cted].crash
Apr 14, 2015, 08:36:58 AM /Library/Logs/DiagnosticReports/iPhoto_2015-04-14-083658_[redacted].cpu_resourc e.diag [Click for details]
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After a storm and short power failure, I started having trouble with certain sites loading, and pages moving slower. I emptied my cache and defragged and ran total virus/ malware scan, but still had problem. (Pages loaded fine on AOL) I decided to uninstall Firefox and re-install to help fix problem. I did this, and now Firefox won't open, no matter if I double click, right click (open), or go through "all programs". I tried to uninstall and re-install again, but now I can't get it to respond through my control panel, either.
Try the procedures in the [[Firefox will not start]] article.
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IPhoto won't open after new install and restore of back-up
Hi guys
My hard drive just died (for the second time in 6 months!) so I have just gotten the computer back with a new drive. I did a new install of Tiger from my original install CDs, did the download thing to get all the updates, and ran a "restore" from my external drive using iBackup (http://www.grapefruit.ch/iBackup//index.html) to restore all my previous system settings, documents, etc. So far this seems to have worked well, a couple of 3rd party applications didn't re-install - specifically Neo Office and WiFind - but I was able to manually install those and everything seems to be working fine.
Except iPhoto. It won't open. When I click the dock icon it bounces once and does nothing. No little arrow under it or anything. Nothing at all happens when I click the icon in Finder (in the Applications folder). When I searched it in spotlight it told me there was a file called iphoto.crash.log, so I went and had a look at that hoping it would tell me the problem, but I don't understand it. I'm not particularly good at the behind the scenes stuff with computers.
Wondering what I should do now - if someone can perhaps interpret the log file and find the issue if that would help, or if I should uninstall and re-install iPhoto by itself (and if so, how?), or if there is something else that may be causing the issue. I noticed there are a few files relating to it when I search with spotlight but I don't know which of them might be relevant. I could post a screenshot if that is allowed, or post the log file if it would help?
Thanks in advance for any advice or help!
Regards,
Chloë400 Updates???
Did you Repair Permissions before & after each one?
The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions before & after re-install, then reboot again each time.
If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing. -
Logic won't open after i installed it
Hey there,
after i installed logic pro 9 on snow lepoard, it won't open along with all my other applications that were fine before i installed logic. It gives me a problem report that i don't really understand. i need help!!!Yes.. you cannot easily downgrade from one OS X to another without starting again from fresh..... otherwise you can easily get the sort of issues you are having.
Solution.... (The short version)
Make sure you have first got backups of all your personal data, projects, photos, music etc.....
Double check youn have saved all your personal data out.
Ensure you have your Snow Leopard Installation disk(s) to hand..
Boot to your SL installation disk..
Reformat your hard drive using the Disk Utility found in the SL Install menu bar..
Re-install Snow Leopard.
Install Logic Pro 9, update to latest version and test.....
If Logic will not launch then install that Prokit I gave you the link for... and test again. Do not install it if Logic works ok..
Install any drivers for audio/midi hardware if needed and ensure correct versions are installed for OS X version.
Install all 3rd party plugins and apps..
Manually transfer all personal data and projects etc... back to your newly setup Mac...
Test again....
Long version....
http://support.apple.com/kb/HT3910?viewlocale=en_US
Important Note: Do not use Migration Assistant but manually back up and restore all personal data etc.... -
Just about everything on computer is slow as mollases after Mavericks Update. I am very angry because I can't use After Effects at all. It says it's not compatible with this new system. My mail application crashes as soon as I open it. Notification centre is non-existent now and Messages app won't open at all. Other apps such as iBooks, Mail, After Affects, Quick Time Player, Maps, App Store, and a few others won't open at all on this new system. I'm soo angry with Apple as I've never had so many problems with a new OS X. .. I would love to downgrade back to Mountain Lion OS. Anyone with helpful info, please respond. Thanks.
Hi,
From the top More Like This item
https://discussions.apple.com/message/23487600#23487600
7:29 pm Sunday; October 27, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
App Store Won't Open After Mavericks Install :(
Since installing Mavericks my App Store won't open. I click and it bounces one time then....nothing. Any ideas on how to fix this?
I discovered this when I noticed that Image Preview won't open. I thought that there was an update for it so I went to the app store to see and discovered it won't open either!Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account -
Issues, iphoto won't open after archive install.
Hi there, got issues here. Previously I had accidently deleted a very important file in private/var/ and had to do a archive install. The shop swapped out my original 500 GB and put in a 2 TB. Great, turned it on, everything looks good. However, couple things not going so well. My pro apps aren't working but thats in another thread and now, I went to open iphoto and it won't open, says:
iphoto cannot be opened because of a problem
log shows this
Process: iPhoto [2352]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: ??? (???)
Build Info: iPhotoProject-5270000~1
Code Type: X86 (Native)
Parent Process: launchd [88]
Date/Time: 2011-02-08 10:08:13.107 -0600
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 53970 sec
Crashes Since Last Report: 15
Per-App Crashes Since Last Report: 2
Anonymous UUID: CA4F49CB-7A97-494E-9653-81EDA451C528
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/iLifeFaceRecognition.framework/Versions/A/iLifeFaceRecognit ion
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST32000542AS, 1.82 TB
from what I can see in this is image not found, no cue what that means. Hope someone can help me out with this. ThanksNo I do have a back up Its kinda long to explain but last a little over a week ago, i delete a important file in my private/var folder and screwed up my computer. Worst part was I didn't run time machine for almost a month that way all my pics that I did bring on weren't backup up. i know this sounds careless but normally does happen like this. Anyway I had to take my imac into to get it fixed and the only way to do it without losing all my data was to do an archive and install and of course my drive was full so they had to swap it out and they put in a 2 TB and ya, so now I am where I am at. Everything is here but got pro app and iphoto issues. I guess worst case scenario if something does go wrong on the install I kinda do have a back up as the old drive can be put into a enclosure and used as a HD but I guess it is a bootable drive so I don't know if it would mount properly. Thanks for you help though/ Really Appreciate it.
Nat -
Mail won't open after Mavericks install
I installed mavericks now mail won't open. It asks for my password but quits before I can enter it. Please help!
Hi,
From the top More Like This item
https://discussions.apple.com/message/23487600#23487600
7:29 pm Sunday; October 27, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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