Ai CS6 causing Ai CS5 to crash (win7)
Installed CS6 and now illustrator CS5 crashes, will open but crashes (Adobe Illustrator CS5 has stopped working) after a couple of seconds, Google searched the problem and tried the MAC fix of opening CS6 first then opening CS5 with 6 still running (CS5 quits seconds later) but no joy. CS6 opens ok, but can't use 5 at all?? Google search before installation said it was possible to run both side-by-side (??) so didn't bother with an uninstall first. Any help please.
And a typical Adobe help page, badly laid out, nothing listed alphabetically/numerically and not in the least easy to read!!! LOL
A search tool would have been a nice idea, save having to scroll through jumbled entries looking for the particular error code :/
Anyway, back to it........
These are the errors:
WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
----------- Payload: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Nikon". Error 145 The directory is not empty.(Seq 241)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0". Error 145 The directory is not empty.(Seq 288)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles". Error 145 The directory is not empty.(Seq 289)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera". Error 145 The directory is not empty.(Seq 712)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard". Error 145 The directory is not empty.(Seq 954)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles". Error 145 The directory is not empty.(Seq 955)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw". Error 145 The directory is not empty.(Seq 956)
----------- Payload: {CB510A42-9CC2-4FD0-9DA6-0C8C333EF538} Adobe Illustrator CS6 Support32 16.0.0.0 -----------
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.(Seq 2)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.(Seq 2)
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 2)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svgz\OpenWithList. Error 5 Access is denied.(Seq 3)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svgz\OpenWithList\Illustrator.exe. Error 5 Access is denied.(Seq 3)
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 3)
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\DOWNLOADS\Adobe CS6 Master Collection\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\DOWNLOADS\Adobe CS6 Master Collection\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0 -----------
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:1 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.(Seq 392)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:1 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.(Seq 392)
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 392)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:1 root:0 role: perm: key:.svgz\OpenWithList. Error 5 Access is denied.(Seq 393)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:1 root:0 role: perm: key:.svgz\OpenWithList\Illustrator.exe. Error 5 Access is denied.(Seq 393)
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 393)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Similar Messages
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Illustrator CS5 Startup Crash Win7 32bit
Illustrator CS5 crashes every time I Iaunch the applicaton after about 3 seconds of being open.
The program worked at first before I installed my pen driver, I can not update my graphics tablet / pen as there are no driver updates available.
I have tried formatting entire PC and reinstalling Adobe Master collection suite but it still crashes after application is open for a few seconds.
It is probably possible to get the program working and not use my graphics tablet but that is not the issue here the issue is getting it working without having to spend 6 hours formatting and reinstalling and get it working with my pen, my pen works fine with Corel Draw essentials.
Illustrator seems to be the only program that has this issue, I noticed if you search google you get a ton of people with illustrator crashing issues related to CS5.
Very disapointed in illustrator CS5 so far, I can posibly go back to using illustrator CS4 till they release another patch to fix more crash problems if they ever do, if anyone knows if you can uninstall CS5 illustrator out of the suite and install illustrator CS4 without that just causing a million more problems with using a single item cd key with the master suite cd key
System Information
Time of this report: 9/22/2010, 14:27:08
Machine name: RICH-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-890GPA-UD3H
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 2048MB RAM
Available OS Memory: 2046MB RAM
Page File: 1297MB used, 2794MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Radeon HD 5700 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68B8)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_200B1787&REV_00
Display Memory: 1783 MB
Dedicated Memory: 1016 MB
Shared Memory: 766 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SyncMaster
Monitor Id: SAM0526
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1041 (English)
Driver Version: 8.762.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2010 11:54:50, 519680 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BF8-11CF-2670-0100BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68B8
SubSys ID: 0x200B1787
Revision ID: 0x0000
Driver Strong Name: oem16.inf:ATI.Mfg.NTx86.6.1:ati2mtag_Evergreen:8.762.0.0:pci\ven_1002&dev_68b8
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6069 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/17/2010 18:46:14, 3041568 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6069 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/17/2010 18:46:14, 3041568 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6069 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/17/2010 18:46:14, 3041568 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Realtek Digital Input (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6069 (English)
Driver Attributes: Final Retail
Date and Size: 3/17/2010 18:46:14, 3041568 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Microsoft Wireless Optical Mouse® 1.0A
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x008C
FF Driver: n/a
Device Name: Microsoft Wireless Optical Mouse® 1.0A
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x008C
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC505
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC505
FF Driver: n/a
Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC505
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 7/14/2009 09:52:09, 258560 bytes
| Driver: usbd.sys, 7/14/2009 09:51:05, 5888 bytes
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC505
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 7/14/2009 09:45:09, 28160 bytes
| Driver: kbdclass.sys, 7/14/2009 11:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 09:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/14/2009 11:20:36, 42576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x008C
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 09:45:08, 26112 bytes
| Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC505
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 09:45:08, 26112 bytes
| Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/14/2009 11:19:10, 51776 bytes
| Driver: sermouse.sys, 7/14/2009 09:45:08, 19968 bytes
| Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 277.3 GB
Total Space: 476.8 GB
File System: NTFS
Model: ST3500418AS ATA Device
Drive: D:
Free Space: 312.6 GB
Total Space: 476.9 GB
File System: NTFS
Model: SAMSUNG HD502HI ATA Device
Drive: G:
Free Space: 177.6 GB
Total Space: 476.9 GB
File System: NTFS
Model: Maxtor Basics Desktop USB Device
Drive: E:
Model: HL-DT-ST DVD-RAM GH22NP20 SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/14/2009 09:11:26, 108544 bytes
Drive: F:
Model: VYXONA NOL6ZO5 SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/14/2009 09:11:26, 108544 bytes
System Devices
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&2BE2F00&0&0050
Driver: n/a
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&18D45AA6&0&C3
Driver: n/a
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_40\3&18D45AA6&0&A1
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 11:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 133200 bytes
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_B0021458&REV_40\3&18D45AA6&0&88
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 11:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 133200 bytes
Name: Texas Instruments 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&340CE6FE&0&70A4
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:00, 163328 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&18D45AA6&0&C2
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&18D45AA6&0&A5
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_00000000&REV_41\3&18D45AA6&0&A0
Driver: n/a
Name: NEC Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&87DAECB&0&0028
Driver: C:\Windows\system32\DRIVERS\nusb3xhc.sys, 1.00.0018.0000 (English), 11/20/2009 21:15:18, 137728 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&18D45AA6&0&C1
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&B0
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&18D45AA6&0&A4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_96011022&REV_00\3&18D45AA6&0&50
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&18D45AA6&0&C0
Driver: n/a
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&98
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A1021458&REV_40\3&18D45AA6&0&A2
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 09:50:56, 108544 bytes
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_96011022&REV_00\3&18D45AA6&0&28
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581787&REV_00\4&2CFC99C&0&0110
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 09:50:56, 108544 bytes
Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&90
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_96011022&REV_00\3&18D45AA6&0&10
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
Name: ATI Radeon HD 5700 Series
Device ID: PCI\VEN_1002&DEV_68B8&SUBSYS_200B1787&REV_00\4&2CFC99C&0&0010
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1059 (English), 8/4/2010 12:21:42, 6096384 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 8/4/2010 11:14:12, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6136 (English), 8/4/2010 11:15:28, 214016 bytes
Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0775 (English), 8/4/2010 11:28:26, 4021760 bytes
Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0271 (English), 8/4/2010 11:21:38, 3324416 bytes
Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0022 (English), 8/4/2010 11:50:06, 159744 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 6/16/2010 23:22:56, 219348 bytes
Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 8/4/2010 11:09:22, 52736 bytes
Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 8/4/2010 11:09:22, 52736 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1054 (English), 8/4/2010 11:16:06, 241664 bytes
Driver: C:\Windows\system32\atiumdva.cap, 8/4/2010 11:21:14, 523968 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 8/4/2010 11:49:34, 11776 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 8/4/2010 11:55:00, 143360 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 8/4/2010 11:55:18, 71096 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1066 (English), 8/4/2010 11:51:10, 176128 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1066 (English), 8/4/2010 11:51:36, 380928 bytes
Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2562 (English), 8/4/2010 11:49:50, 356352 bytes
Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0006 (English), 8/4/2010 11:49:40, 278528 bytes
Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 8/4/2010 11:49:26, 43520 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3867.37562 (English), 8/4/2010 11:52:04, 450560 bytes
Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.10151 (English), 8/4/2010 11:49:48, 15845888 bytes
Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.0792 (English), 8/4/2010 11:24:34, 4341248 bytes
Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.0792 (English), 8/4/2010 11:26:00, 46080 bytes
Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.0792 (English), 8/4/2010 11:25:50, 44032 bytes
Driver: C:\Windows\system32\atipblag.dat, 6/16/2010 08:28:54, 2857 bytes
Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6136 (English), 8/4/2010 11:14:48, 27648 bytes
Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:48, 16896 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:54, 12800 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/12/2009 07:35:28, 118784 bytes
Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0299 (English), 8/4/2010 11:46:32, 3899392 bytes
Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:02, 30208 bytes
Driver: C:\Windows\atiogl.xml, 7/27/2010 15:54:44, 22053 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 2/4/2009 06:52:02, 45056 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 2/19/2009 03:55:20, 294912 bytes
Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1041 (English), 8/4/2010 11:54:50, 519680 bytes
Driver: C:\Windows\system32\coinst.dll, 1.00.0002.0001 (English), 8/4/2010 11:23:44, 65536 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&B2
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
Name: GIGABYTE GBB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&1A75311A&0&00A8
Driver: C:\Windows\system32\DRIVERS\jraid.sys, 1.17.0055.0000 (English), 1/27/2010 18:58:32, 98928 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_96011022&REV_00\3&18D45AA6&0&00
Driver: n/a
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&18D45AA6&0&A8
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&9A
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
Name: NETGEAR WG311v3 54Mbps Wireless PCI Adapter
Device ID: PCI\VEN_11AB&DEV_1FAA&SUBSYS_6B001385&REV_03\4&340CE6FE&0&38A4
Driver: C:\Windows\system32\DRIVERS\MRVW13B.sys, 1.00.0000.0053 (English), 10/17/2007 02:14:24, 256512 bytes
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&18D45AA6&0&C4
Driver: n/a
Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_40\3&18D45AA6&0&A3
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:43, 13888 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&92
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16385
WDM Streaming Capture Devices:
,0x00000000,0,0,,
Realtek HD Digital input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16385
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7600.16385
Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7600.16385
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0Oh by the way I have installed the 15.0.1 latest update for illustrator and it had no effect, I have also tried running illustrator in compatability modes with no change.
The application seems to open just fine and everything for about just a few seconds, its really odd.
It has nothing to do with configuration of application or perferences or the way it was installed I doubt.
Perhaps all I can do is wait and hope I didnt waste my money with this program in hopes that adobe will fix the ****** reliability issues with illustrator CS5. -
Photomerge causes Photoshop CS5 to crash
Whenever I click on File - Automate - Photomerge, Photoshop crashes. It happens with both 32 bit and 64bit versions.
Is there any easy solution ?
Cheers,
GeoffThanks.
Graphics card is AMD Radeon HD6000 - I have loaded the latest driver and also tried going back a couple of versions.
I have also reloaded Photoshop.
Processor is Intel i7-3770 3.40Ghz. 16mb RAM. Windows 7 64bit.
I have 1920MB (59%) of RAM available to Photoshop and 560GB of scratch disk available.
I'm not sure how long I have had the Photomerge problem as I have only recently tried to use it. But I have also recently started getting what appears to be the quite common error "Photoshop has encountered a problem with the display driver and has temporarily disabled GPU enhancements". I have not found a cure for that anywhere.
I have searched for, but can not find sniffer - which seems to cause some GPU issues
I have a suspicion that the problem might be in the registry as I also had problems with network connections, which were solved with some regisrty editting suggested in another forum. It appears that some registry cleaners can add artifacts that disrupt networks. Once I removed those the unwanted elements the network worked fine. So I think maybe my registry cleaner may have made chnages that affect Photomerge. -
Copying Titles in Title Window causes PPro CS5 to crash
Hi Community,
when i copy a title in the title window, PPro CS5 crashes immediately after pressing "STRG+C" or right-click "Copy" (Windows) with a heavy error-message and premiere closes itself. This happens with Mercury Playback Engine ON and OFF.
Anyone experienced the same problem?
Greets and thanks.I can't reproduce this at all.
I can cut copy and paste in the title window, create a new title based on the current ine (using the icon top left) and I can cut copy and paste titles in the project window. No crashes at all.
Can you give us some more exact steps to follow and I'll see if it works here. Include project presets etc.
Paul. -
Illustrator CS5.1 crashes when changing fonts
Hoping someone can please help!! Every time I try to change fonts in Illustrator CS5.1, without fail it crashes. I'm on a macbook pro with retina display, OSX 10.9.4 and I have tried uninstalling then reinstalling the program and downloading the Adobe patches but my computer won't accept them. I've tried deleting the Illustrator preferences as well but nothing seems to work. PLEASE HELP?!!
dezine,
In serious cases requiring reinstallation, you should also use the Cleaner Tool, see 6) below.
But it may be something with fonts/font caches, see Items 1) and 11) in the link in 5) below; these may be the most probable causes.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
RH8 causing other apps to crash?
Hello -
I have a colleague (working in another office, so I can't really see this problem first hand) who is trying to install RH8 on a Win7/32 machine (new install, not an upgrade). A member of her IT dept is performing the install.
After the installation of the app and patches is finished, RH seems to work more or less normally (she's new to RH, so her sense of "normal" is rather limited at this stage). The problem is that other applications lock up and crash (she mentioned MS Office apps in particular, but that could be because those are the ones she tends to use the most).
After un-installing RH, the other apps no longer crash.
I've recommended re-installing but skipping the "RoboHelp for Word" piece, but I can't think of anything else.
I'm just wondering if anyone else has seen a similar situation? I've found other threads that deal with RH crashing or the RH install failing, but I couldn't find any in which RH caused other apps to crash.
Thanks,
DaveHmm...I posted a reply via email, but it isn't showing up, so I'm pasting it in.
Hi, Rick -
Thanks for the suggestions. Like some of the other threads I've found, these seem to deal mainly with RH crashes rather than other apps. But your first link possibly has some overlap as the menu issue it describes also pops up in a thread I found:
"RoboHelp 8 crashes on Windows 7"
http://forums.adobe.com/message/2955493#2955493
This thread includes a scenario in which Outlook and other apps are failing. Additionally, some users were having RH crashes related to the menu bug. Some users found relief by uninstalling source control, others did not. Finally, An Adobe employee posted a fix that corrects issues related to Oleacc.dll which helped some users.
To be thorough, I'll mention that the problems are occurring on a laptop (another thread traced RH crashes to a BioMetric service running on their laptop). And my colleague has the FoxIt PDF utility installed (I don't think this should be the issue here, but perhaps worth a mention.)
I'm going to suggest that they try:
1a. Check the registry to ensure traces of the previous RH install are gone.
1b. Reinstall but omit source control and RH for Word (I think you can skip these during install? I'm no longer allowed to to perform my own installs, so I'm less familiar with the process than I once was.)
2. Ensure patches are installed (version should be 8.02.208)
3. If that doesn't work, try the Oleacc.dll fix.
4. If that doesn't work, try another Win7/32 machine (preferably non-laptop).
5. If all is well on the other machine, I guess it is time to start looking at which non-essential services might be causing a conflict.
Regards,
Dave -
Bug Report: DW CS5.5 Crashes Every Time On An Image Map
I am posting this in lieu of contacting Adobe support. I went to my account to send Adobe a bug report and was told I needed to contact support via phone. That's pretty crappy. As a licensed user who's owned it less than three months, there's no direct path to tell you guys that your software is broken?
Here's the deal: I am working on an HTML landing page with one image map attached to one image. Literally, every time I make a modification to the code near the image (tied to the image map) then click into the live preview window, Dreamweaver CS5.5 crashes like a 70-year old on a bar of soap on the floor of the shower. It crashes hard. My only relief is to save the file before clicking into the live preview window. That's my only workaround to the problem.
But I'm left amazed that I can crash it every single time over an image map, flicking from the code to the preview pane. You would think that at version 11.5, a minor thing like that wouldn't hemorrage the supposed creme de la creme of web design software.
Here's the code I'm editing that causes it to crash:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<?php
require_once("/var/www/html/c/index.php");
$recip_name = $subscriber['first_name'].' '.$subscriber['last_name'];
?>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<link href="/c/print.css" type="text/css" rel="stylesheet" media="print">
<title>Membership Special - No Commitment</title>
</head>
<?php // Google Link Tracking Code ?>
<script type='text/javascript' src='/c/google-analytics-code.js'></script>
<?php // End Google Link Tracking Code ?>
<!-- Source File -->
<link rel="stylesheet" type="text/css" href="http://yui.yahooapis.com/2.9.0/build/reset/reset-min.css">
<style type="text/css">
body {font:normal 14px/1.25em Georgia, "Times New Roman", Times, serif;}
h1,h2,h3,h4,h5,h6 {font-weight:bold;color:#333333;}
h1 {font:normal 28px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
h2 {font:normal 24px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
h3 {font:normal 20px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
h4 {font:normal 16px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
h5 {font:normal 12px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
h6 {font:normal 8px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
a, a:link, a:visited, a:active {color:#0055FF;}
a:hover {color: #002AFF;}
#wrapper {margin:0 auto;width:432px;}
#header, #footer {margin:20px auto;text-align:center;position:relative;}
#footer {margin:40px auto;}
#coupon {position:relative;}
#coupon, #coupon img {margin:0 auto;text-align:center;}
.personalization {position:absolute;width:100%;text-align:center;text-transform:uppercase;}
.printcoupon {text-transform:uppercase;}
</style>
<body>
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</html>Bug Report and Feature Request https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
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Illustrator/Photoshop CS5.5 crashes when I'm in the font menu
Hi there, I've seen another discussion about this, but unfortunately it didn't solve my problem. I'm running Yosemite and Illustrator CS5.5 (I've had some similar problems in PS too). When I go into the font menu in Illustrator, I'll start scrolling and it crashes. Sometimes I don't even get to scroll before it crashes. Admittedly I've downloaded a lot of fonts lately, so I thought it might be a corrupt font. Sure enough, I found a couple of bad ones, and some sketchy ones, and I removed them. Then I went and cleared my font caches using Onyx. Neither of these things seem to help. I know I'm not the only one who is having this problem. Any help would be greatly appreciated!
bexicon,
Did you try item 1) in 5) of the list? That implies moving all the fonts out, then see, then move half the fonts in again, or something similar, to find every substandard font that might hide somewhere.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
CS5 InDesign crashing when opening files
I have an issue with opening files in CS5. I wok in a school and we produce a quarterly magazine which is designed with Adobe InDesign. When trying to produce the current edition of the magazine we found that some of the files could not be opened as they caused CS5 to crash (the last dialogue box before the crash says 'converting data'). The same files are able to be opened using InDesign CS3. I tried opening the files in CS3 and then exporting as an .inx file but CS3 crashes trying to do this.
All of this has been done on a clean out of the box installation of: Mac OS X 10.6.5 with InDesign 7.0.3.
The issue has been reproduced with 7.0.1. and 7.0.2 using 10.5.8 and it has been seen on a MacBook and an iMac.
I'm am kind of out ideas at the moment - I've tried the various different things like starting Mac OS X with safe boot, removing caches and so on. What perplexes me is that issue happens when I format a machine, install 10.6 or 10.5 from the disc (not extras, a straight minimal install) and then /only/ install CS5. The attempt to export using CS3 was also done on a clean machine prepared in the same fashion.
Any suggestions to solve the issue would be much appreciated as we are unable to access about three years of back issues.
Crash data for CS5 open crash:
Process: Adobe InDesign CS5 [709]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.3.535 (7030)
Code Type: X86 (Native)
Parent Process: launchd [139]
Date/Time: 2010-12-14 10:31:49.704 +0000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 578445 sec
Crashes Since Last Report: 56
Per-App Interval Since Last Report: 3171 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 800E1513-3AAA-4004-9B1D-FF56707EBACA
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xa0bc76f0 _XHNDL_trapback_instruction + 0
1 com.adobe.InDesign.Text 0x1e54fec7 GetPlugIn + 449559
2 ...adobe.InDesign.AppFramework 0x1a1424cf GetPlugIn + 54943
3 ...adobe.InDesign.AppFramework 0x1a142667 GetPlugIn + 55351
4 ....InDesign.Generic Page Item 0x1fef3b9b GetPlugIn + 582523
5 ...adobe.InDesign.AppFramework 0x1a1424cf GetPlugIn + 54943
6 ...adobe.InDesign.AppFramework 0x1a142d59 GetPlugIn + 57129
7 ...adobe.InDesign.AppFramework 0x1a142c4d GetPlugIn + 56861
8 ...InDesign.Document Framework 0x1c1e3af0 0x1c187000 + 379632
9 ...InDesign.Document Framework 0x1c1e9930 0x1c187000 + 403760
10 ...InDesign.Document Framework 0x1c19500c 0x1c187000 + 57356
11 ...InDesign.Document Framework 0x1c194f0f 0x1c187000 + 57103
12 ...e.InDesign.Document Actions 0x21d1d7c6 0x21d1b000 + 10182
13 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
14 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
15 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
16 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
17 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
18 ...e.InDesign.Document Actions 0x21d23519 GetPlugIn + 2185
19 com.adobe.InDesign.Open Place 0x201d117c GetPlugIn + 29244
20 com.adobe.InDesign.Open Place 0x201d2406 GetPlugIn + 33990
21 com.adobe.InDesign.Open Place 0x201c9845 0x201c8000 + 6213
22 com.adobe.InDesign.Open Place 0x201ca86b GetPlugIn + 2347
23 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
24 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
25 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
26 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
27 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
28 ...e.InDesign.Import Export UI 0x1ad2e9db GetPlugIn + 9243
29 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
30 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
31 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
32 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
33 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
34 ...e.InDesign.Document Actions 0x21d31158 GetPlugIn + 58568
35 ...InDesign.Document Framework 0x1c2c0f44 GetPlugIn + 525652
36 ...adobe.InDesign.AppFramework 0x1a1786d4 GetPlugIn + 276644
37 ...adobe.InDesign.AppFramework 0x1a17c37d GetPlugIn + 292173
38 ...adobe.InDesign.AppFramework 0x1a17dfd7 GetPlugIn + 299431
39 PublicLib.dylib 0x0128d662 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 706
40 com.adobe.InDesign.Scripting 0x1f4c27b4 GetPlugIn + 176628
41 com.adobe.InDesign.Scripting 0x1f4c472e GetPlugIn + 184686
42 com.adobe.InDesign.Scripting 0x1f4c4fcf GetPlugIn + 186895
43 ...ign.Support for AppleScript 0x1f055fc7 GetPlugIn + 80967
44 ...ign.Support for AppleScript 0x1f056a65 GetPlugIn + 83685
45 ...ign.Support for AppleScript 0x1f057355 GetPlugIn + 85973
46 ...ign.Support for AppleScript 0x1f01fde2 0x1f01e000 + 7650
47 com.apple.AE 0x90303f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
48 com.apple.AE 0x90303e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
49 com.apple.AE 0x90303d61 aeProcessAppleEvent + 197
50 com.apple.HIToolbox 0x9580d323 AEProcessAppleEvent + 50
51 ...obe.InDesign.Application UI 0x1bc98071 GetPlugIn + 298177
52 ...obe.InDesign.Application UI 0x1bc955dc GetPlugIn + 287276
53 com.apple.HIToolbox 0x957d8f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
54 com.apple.HIToolbox 0x957d81f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
55 com.apple.HIToolbox 0x957d8055 SendEventToEventTargetWithOptions + 58
56 com.apple.HIToolbox 0x9580cbb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
57 com.apple.HIToolbox 0x957d9380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
58 com.apple.HIToolbox 0x957d81f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
59 com.apple.HIToolbox 0x957fa9bb SendEventToEventTarget + 52
60 ...adobe.InDesign.AppFramework 0x1a113125 0x1a110000 + 12581
61 ...adobe.InDesign.AppFramework 0x1a1385fa GetPlugIn + 14282
62 com.adobe.InDesign 0x000028ab main + 187
63 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91ac5982 kevent + 10
1 libSystem.B.dylib 0x91ac609c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91ac5559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91ac52fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91ac4d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91ac4bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91a9f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x91accce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x91afbac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98f23ecd TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98f1f873 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x98f0385a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x91acc85d _pthread_start + 345
8 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91a9f0fa mach_msg_trap + 10
1 libSystem.B.dylib 0x91a9f867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x98fcbac8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x91acc85d _pthread_start + 345
4 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x98f3851e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x98f23ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x98f1f873 MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x98f0385a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x91acc85d _pthread_start + 345
10 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91a9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91acccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x91b1546f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19635126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x1962ddb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1963518c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x91acc85d _pthread_start + 345
7 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91a9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91acccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x91b1546f pthread_cond_wait + 48
3 TINthread.dylib 0x211cb7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x211cb83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libSystem.B.dylib 0x91acc85d _pthread_start + 345
6 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1a233fda GetPlugIn + 1044906
4 ...adobe.InDesign.AppFramework 0x1a22fe2f GetPlugIn + 1028095
5 ...adobe.InDesign.AppFramework 0x1a23012c GetPlugIn + 1028860
6 ...adobe.InDesign.AppFramework 0x1a233aa6 GetPlugIn + 1043574
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x91acc85d _pthread_start + 345
9 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1a233fda GetPlugIn + 1044906
4 ...adobe.InDesign.AppFramework 0x1a22fe2f GetPlugIn + 1028095
5 ...adobe.InDesign.AppFramework 0x1a23012c GetPlugIn + 1028860
6 ...adobe.InDesign.AppFramework 0x1a233aa6 GetPlugIn + 1043574
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x91acc85d _pthread_start + 345
9 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91af8ee5 nanosleep$UNIX2003 + 188
2 ...sign.Support for JavaScript 0x1efbbfab GetPlugIn + 344123
3 ...sign.Support for JavaScript 0x1ef9f9c3 GetPlugIn + 227923
4 ...sign.Support for JavaScript 0x1efbc0b8 GetPlugIn + 344392
5 libSystem.B.dylib 0x91acc85d _pthread_start + 345
6 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x91adc5fe recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x91afc3c7 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x259b46cf Invoke + 54887
3 ServiceManager-Launcher.dylib 0x259b376e Invoke + 50950
4 ServiceManager-Launcher.dylib 0x259b261f Invoke + 46519
5 ServiceManager-Launcher.dylib 0x259b2671 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x259b26fb Invoke + 46739
7 ServiceManager-Launcher.dylib 0x259acafe Invoke + 23190
8 ServiceManager-Launcher.dylib 0x259acce7 Invoke + 23679
9 ServiceManager-Launcher.dylib 0x259ad8c7 Invoke + 26719
10 ServiceManager-Launcher.dylib 0x259ad9c5 Invoke + 26973
11 ServiceManager-Launcher.dylib 0x259b0db0 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x259b1059 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x259b1687 Invoke + 42527
14 ServiceManager-Launcher.dylib 0x259b1884 Invoke + 43036
15 ServiceManager-Launcher.dylib 0x259a3826 Login + 1654
16 ServiceManager-Launcher.dylib 0x259a4c71 Login + 6849
17 ServiceManager-Launcher.dylib 0x259b1df3 Invoke + 44427
18 ServiceManager-Launcher.dylib 0x259b4341 Invoke + 53977
19 libSystem.B.dylib 0x91acc85d _pthread_start + 345
20 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x91a9f20e mach_wait_until + 10
1 libSystem.B.dylib 0x91b26819 nanosleep + 345
2 PMRuntime.dylib 0x0001660c IDThreading::Sleep(unsigned long) + 60
3 ...obe.InDesign.Application UI 0x1bc115f1 0x1bc00000 + 71153
4 ...obe.InDesign.Application UI 0x1bc14de6 0x1bc00000 + 85478
5 boost_threads 0x01704fcd thread_proxy + 141
6 libSystem.B.dylib 0x91acc85d _pthread_start + 345
7 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1e5406eb ecx: 0x00000000 edx: 0x00000000
edi: 0x00000001 esi: 0x2d17ae68 ebp: 0xbfffc368 esp: 0xbfffc150
ss: 0x0000001f efl: 0x00010246 eip: 0xa0bc76f0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000001
Binary Images:
0x1000 - 0x4ffb +com.adobe.InDesign 7.0.3.535 (7030) <95D99393-D179-BC50-386C-509F6FD0809A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
0xa000 - 0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xe000 - 0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x12000 - 0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
0x20000 - 0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7be000 - 0x7fafff +AdobeARE ??? (???) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x803000 - 0x81efff +AdobeBIB ??? (???) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x828000 - 0x849ff7 +AdobeBIBUtils ??? (???) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x855000 - 0xb47ff7 +AdobeCoolType ??? (???) <E688E020-77C0-9353-7DB6-A86E8C4F0D14> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xbcf000 - 0xfa7ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x1038000 - 0x10a6ff7 +ObjectModelLib.dylib ??? (???) <26F62F49-129D-A3FB-045D-94168CF5296F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
0x10c9000 - 0x1123fe7 +DataBaseLib.dylib ??? (???) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
0x113c000 - 0x1553fff +PublicLib.dylib ??? (???) <60A0381D-B94E-C348-03E3-079D9C832F37> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
0x16da000 - 0x16f1ff6 +AdobeAFL ??? (???) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x1702000 - 0x170aff3 +boost_threads ??? (???) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
0x1714000 - 0x1719ffd +ASLSupportLib.dylib ??? (???) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
0x171e000 - 0x171fff2 +libtbbmalloc.dylib ??? (???) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbbmalloc.dylib
0x1723000 - 0x1731fe7 +libtbb.dylib ??? (???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbb.dylib
0x1739000 - 0x1871fe7 +WRServices ??? (???) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
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0x211d4000 - 0x2149afd3 +com.adobe.TIN TIN 2.0.17 (2.0.17) /Library/Application Support/Adobe/SING/Mark II/TIN.bundle/Contents/MacOS/TIN
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0x226c2000 - 0x226ebff4 +com.adobe.InDesign.Galley Preferences 7.0.0.355 (???) <51838E2D-0260-3A36-B182-D9BB586DA95A> /Applications/Adobe InDesign CS5/Plug-Ins/UI/Galley Preferences.InDesignPlugin/Galley Preferences
0x22704000 - 0x2272eff7 +com.adobe.InDesign.CSXS 7.0.0.355 (???) <D169CA69-0B16-E3C5-0369-2597A973B7AD> /Applications/Adobe InDesign CS5/Plug-Ins/UI/CSXS.InDesignPlugin/CSXS
0x22745000 - 0x228bdffb +com.adobe.PlugPlug 2.0.0.746 (2.0.0.746) <08AD22E3-34C0-6749-E497-616C66A246AD> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x22917000 - 0x2292bff7 +com.adobe.InDesign.Text Style Panel 7.0.0.355 (???) <14827AD2-028A-60A2-483A-A4A7EBF4E0F8> /Applications/Adobe InDesign CS5/Plug-Ins/Text/Text Style Panel.InDesignPlugin/Text Style Panel
0x22938000 - 0x22954ff4 +com.adobe.InDesign.Text Ruler 7.0.0.355 (???) <3B6AA7F6-AB38-39CC-2EDC-EE243958BDC8> /Applications/Adobe InDesign CS5/Plug-Ins/Text/Text Ruler.InDesignPlugin/Text Ruler
0x22962000 - 0x2297bfff +com.adobe.InDesign.Text Preferences 7.0.0.355 (???) <889C74DB-74F5-730D-D91D-C4C4898018F6> /Applications/Adobe InDesign CS5/Plug-Ins/Text/Text Preferences.InDesignPlugin/Text Preferences
0x22988000 - 0x229a3ff1 +com.adobe.InDesign.Text Frame Options 7.0.0.355 (???) <1089EFE3-C64D-40AF-4787-970F4332BE2E> /Applications/Adobe InDesign CS5/Plug-Ins/Text/Text Frame Options.InDesignPlugin/Text Frame Options
0x229b1000 - 0x22a14ff0 +com.adobe.InDesign.Color Picker Panel 7.0.0.355 (???) <F312F57F-9627-B487-9AE2-78F4EEE4548E> /Applications/Adobe InDesign CS5/Plug-Ins/Graphics/Color Picker Panel.InDesignPlugin/Color Picker Panel
0x22a40000 - 0x22ad3ff0 +com.adobe.InDesign.Swatches Panel 7.0.0.355 (???) <03D6A3CE-263D-1EC5-CF79-46C89371E9DA> /Applications/Adobe InDesign CS5/Plug-Ins/Graphics/Swatches Panel.InDesignPlugin/Swatches Panel
0x22b13000 - 0x22b1cff1 +com.adobe.InDesign.Text Color Panel 7.0.0.355 (???) <8C1F39E1-E2D3-8134-13E4-F811D9B452D0> /Applications/Adobe InDesign CS5/Plug-Ins/Text/Text Color Panel.InDesignPlugin/Text Color Panel
0x22b24000 - 0x22b78ff7 +com.adobe.InDesign.Style Panel 7.0.0.355 (???) <26F90B93-2C75-7128-6B87-0B90AB5995AC> /Applications/Adobe InDesign CS5/Plug-Ins/Text/Style Panel.InDesignPlugin/Style Panel
0x22ba4000 - 0x22bb2ff8 +com.adobe.InDesign.Story Panel 7.0.3.535 (???) <F8D3C6D7-235D-6ADF-132E-28DAF.. in which case I could run a cursory check. At the very least I will be able tell whether the file is physically damaged (missing parts of the file), or if it's internally damaged (a bad code in an otherwise good file).
Are you free to post the file somewhere? [Unfortunately, Adobe doesn't allow InDesign files to be shared through this forum ] -
Adobe Media Encoder CS5.5 crashing/rebooting?
Hello all,
I've been using CS4 for about two years now, and I've never had a problem with its Media Encoder crashing. On Friday, I got a new PC, and I successfully ran CS4's encoder for two days with no problem. However, last night I decided to upgrade to CS5.5, and I had my computer completely crash to a reboot three times while rendering videos in Adobe Media Encoder CS5.5. It would reboot, then be unable to restart due to it not being able to find a boot device. I would have to completely and manually restart the computer's power to get the hard drive to be recognized again.
I haven't had any problems with my new PC crashing any other time at all. The only time it does this is while encoding with AME CS5.5. I thought it might be a heat or power issue, so I've been running various stress tests, but I cannot get my computer to overheat or draw too much power.
Here's my setup:
Motherboard: ASUS LGA 1155 SATA 6Gbps USB 3.0 Supported Intel Z68 ATX DDR3 2400 Motherboards P8Z68-V PRO
Processor: Intel Core i7-2600K Processor 3.4GHz 8 MB Cache Socket LGA1155
RAM: Corsair Memory Vengeance 16 Quad Channel Kit DDR3 1600 MHz (PC3 12800) 240-Pin DDR3 SDRAM CMZ16GX3M4A1600C9
SDD: Kingston 240 GB HyperX Upgrade Kit Series SATA 3.0 Gb-s 2.5-Inch Solid State Drive, SH100S3B/240G
HDD: Hitachi Deskstar 3.5-Inch 2 TB 7200RPM SATA III 6 Gbps 64 MB Cache Internal Hard Drive 0F12115
Video card: EVGA GeForce GTX 580 Superclocked 1536 MB GDDR5 PCI Express 2.0 2DVI/Mini-HDMI SLI Ready Limited Lifetime Warranty Graphics Card, 015-P3-1582-AR
Optical drive: Samsung 12x BD-ROM/16x DVD Writer Drive - Retail SH-B123L/RSBP (Black)
Power Supply: Corsair Enthusiast Series 850-Watt 80 Plus Bronze Certified Power Supply Compatible with Intel Core i3, i5, i7 and AMD platforms - CMPSU-850TXV2
OS: Windows 7 Ultimate SP1 64bit
I'm mainly curious if this issue has been reported before? All of my software is installed on my SDD, but I render to the HDD. Also, I've taken the following steps to remedy the problem, and I'm currently running tests to see if it crashes:
1. Moved Media Cache to the HDD instead of the SDD
2. Upgraded to AME CS5.5.1
If my tests cause this type of crash again, I'll probably try to disable the GPU from helping out the processing, but I'd really like to leave it enabled.
Thanks,
ZackIs this happening with all files? Just QuickTime files? Just QuickTime files using a certain codec?
I'm taking a shot in the dark, but any time that someeone mentions hangs and QuickTime, I suspect the problems described here:
http://kb2.adobe.com/cps/857/cpsid_85711.html -
Flash CS5.5 crashes when exporting movieclip for Actionscript
Hello,
My Flash CS5.5 crashes when exporting movieclip for Actionscript (select movieclips -> modify -> convert to symbol -> check export for actionscript). I think this only happens when Photoshop CS5 is open.
Does anyone know how to fix this? I'm using Win7 64-bit. The only open programs are Flash, Photoshop, and Firefox.Oddly enough, I opened up Flash again, today, just to see if it was still the same, and it had worked. Everything seemed normal, I opened a new document and started working. Then, out of nowhere it stopped responding again. So I waited for it to respond, it didn't. I closed it from the task manager, and now it's back to the original problem of crashing when I try to create a new document or open an old ontrie
Update: I tried the cleaner, as you'd suggested. Followed all the steps, but to no avail. Think it may have something to do with my machine, and less with the software? -
Flash cs5 keeps crashing when importing images.
Flash cs5 keeps crashing when importing images onto stage. I plan on tracing a drawing I made. They aren't that big so I don't know why cs5 crashes. Any ideas how to fix that? Thanks
I'm using windows 7- 64 bit.
Quard processor and 8 gb of ram
Here is the error I recieve:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.0.485
Application Timestamp: 4badda9d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0150010
Exception Offset: 000845bb
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 2865
Additional Information 2: 2865b1bb537c4d5e61b79207bc968f0a
Additional Information 3: ddf9
Additional Information 4: ddf98ab5688195f8b48f91f047120c5a
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtI got the same problem. I tried to import into Flash cs3, cs4, cs5 - constant error in each application.
But seems I've found the reason why this happened in my case.
I just deleted the installed system video codecs (divx, xvid, third-party codecs).
I do not see a direct connection with the import objects into flash. But fact, immediately after the removal of codecs it has to work.
I suspect that the reason could be a third-party codec that is associated with playing QuickTime. Maybe.
Also if it does not help you this way, I used a temporary solution.
Open the psd in Adobe Ilustrator, copy images to clipboard, paste it into flash.
In my case the images are not displayed on the screen after insert, but put into the library.
Don't touch objects, just save the file, close the Flash.
Launch Flash and open saved file. In my case in the first run was an error.
Close the application and open it with file again.
The second time the error was not followed, the images were within the document 8-)
This option made it possible to work until the issue is not solved completely (adobe, wake up!).
win7 64, cs5 (cs3, cs4 had the same issue)
Perhaps it can be useful for someone.
thx
Sorry for my English. -
Hello PLEASE I need some help, it's driving mad!
My Photoshop CS5 - Keeps crashing every time I go into my custom size management option.
I use an Epson SX125 - my mac is running OS X Yosemite 10.10.2
The printer and software worked fine a few months ago, now I am having issues all over again. Photoshop is up to date (all updates installed) and all my epson drivers are up to date as well.
Any ideas?
This is the error massage:
Process: Adobe Photoshop CS5 [731]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CS5 [731]
User ID: 501
Date/Time: 2015-02-16 12:25:22.050 +0000
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: E40BF320-4A03-6409-2770-796E35B57516HI Ohhh Kaye,
This may not help you since I'm not using a macOS. I'm running windows 7 with PS 2014.2.2. However the problem seems similar. I found this workaround on photoshop.com where people using windows and OSx versions were reporting the issue for well over a year.
It appears one trigger for this problem is when reusing older photoshop files. These older Photoshop files have older print settings saved within them. If your printer driver is newer/changed since the file was made and/or your Photoshop version is newer than when it was created it appears to cause a crash when trying to enter printer driver settings to change them.
The workaround that worked for me: Open the old photoshop file. Jot down the dimensions. Create a new file w/same dimensions. Arrange your workspace to "2-up vertical" or something that allows you to see both files at once. Select all layers on the old file and drag to the new file. Close the old file. Align all your layers and content to the new file (keep all layers selected). Then save the new file. Now choose print, and then choose print settings. It should not crash this time. And it will be fine the next time you open it. That is if this workaround will work for both operating systems and errors anyway. (might not) Worth a try if you are really trying to print something directly from photoshop. Otherwise export a pdf and print that.
Hope it works for you OSX people too. -
When i install measuremen​t studio it causes the visual studio crash at start up
when i install measurement studio it causes the visual studio crash at start up .it is unusual. the information about it say the problem is clr.dll what is that ? how can i solve that?the problem is shown in attached file
Attachments:
Untitled.png 193 KBhi -thank you.the version i use is 2012-my system windows is win7 service pack1-32 bit- after this problem apeared i uninstalled the measurement studio and i examined the visual studio came up succesfully . in the error log i saw clr.dll that might have problem but the problem that is always first tim say is: an unhandeled microsoft .net framework exception occured in devenv.exe [5144].but the number in [] each time . it is really unsual
Attachments:
Untitled2.png 223 KB -
Photoshop CS5 standar crashes when UTC is online
Photoshop CS5 standar crashes when UTC is online.
I uninstalled the Universal Type Client and Photoshop works perfect, but when I install it again and go online, Photoshop stops working every single time I try to run it.
Is there any way to isolate it from UTC?Contact the makers of your UTC software and tell them about the problem - only they can fix the bugs in their software (which can cause Photoshop to crash or hang).
Maybe you are looking for
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Today I somehow managed to delete my mail app -- it's totally gone. I can't find a way to get it back. Anyone know how I can reinstall it? I tried a fresh reinstall but it seems to remember my last setting with it gone. I have an iPhone 4.
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Put "Empty (as a verb) Collection" On Context Menu
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After spending over 2 hours with an Adobe technician who had control over my Windows 7 machine, I've learned something that I don't think Adobe knows yet... I upgraded from LR 5.7 to LR 6 (not CC) and began having issues when I was working in the Sl
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hi i had iphone 5 , and i back up my whatsapp history in icloud . Now i changed my phone to iphone 4 ios 7.1.2 and after i restore the phone and sign in to my icould and i downloaded the whatsapp when i finished download it there was no back up found