Ai CS6 causing Ai CS5 to crash (win7)

Installed CS6 and now illustrator CS5 crashes, will open but crashes (Adobe Illustrator CS5 has stopped working) after a couple of seconds, Google searched the problem and tried the MAC fix of opening CS6 first then opening CS5 with 6 still running (CS5 quits seconds later) but no joy. CS6 opens ok, but can't use 5 at all??  Google search before installation said it was possible to run both side-by-side (??) so didn't bother with an uninstall first. Any help please.

And a typical Adobe help page, badly laid out, nothing listed alphabetically/numerically and not in the least easy to read!!! LOL
A search tool would have been a nice idea, save having to scroll through jumbled entries looking for the particular error code :/                
Anyway, back to it........          
These are the errors:
WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 is required by {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 2.0.0.0 but isn't free. Reason: Critical dependency
----------- Payload: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0\Nikon". Error 145 The directory is not empty.(Seq 241)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles\1.0". Error 145 The directory is not empty.(Seq 288)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\LensProfiles". Error 145 The directory is not empty.(Seq 289)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera". Error 145 The directory is not empty.(Seq 712)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard". Error 145 The directory is not empty.(Seq 954)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw\CameraProfiles". Error 145 The directory is not empty.(Seq 955)
ERROR: DF037: Unable to delete directory "C:\ProgramData\Adobe\CameraRaw". Error 145 The directory is not empty.(Seq 956)
----------- Payload: {CB510A42-9CC2-4FD0-9DA6-0C8C333EF538} Adobe Illustrator CS6 Support32 16.0.0.0 -----------
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.(Seq 2)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.(Seq 2)
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 2)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svgz\OpenWithList. Error 5 Access is denied.(Seq 3)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svgz\OpenWithList\Illustrator.exe. Error 5 Access is denied.(Seq 3)
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 3)
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\DOWNLOADS\Adobe CS6 Master Collection\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at D:\DOWNLOADS\Adobe CS6 Master Collection\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0 -----------
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:1 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.(Seq 392)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:1 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.(Seq 392)
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 392)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:1 root:0 role: perm: key:.svgz\OpenWithList. Error 5 Access is denied.(Seq 393)
ERROR: DR010: Creating Registry Key Failed - Start 64-bit:1 root:0 role: perm: key:.svgz\OpenWithList\Illustrator.exe. Error 5 Access is denied.(Seq 393)
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 393)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.

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    System Information
    Time of this report: 9/22/2010, 14:27:08
           Machine name: RICH-PC
       Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: GA-890GPA-UD3H
                   BIOS: Award Modular BIOS v6.00PG
              Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
                 Memory: 2048MB RAM
    Available OS Memory: 2046MB RAM
              Page File: 1297MB used, 2794MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7600.16385 32bit Unicode
    DxDiag Notes
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
              Input Tab: No problems found.
    DirectX Debug Levels
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    Display Devices
              Card name: ATI Radeon HD 5700 Series
           Manufacturer: ATI Technologies Inc.
              Chip type: ATI display adapter (0x68B8)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_200B1787&REV_00
         Display Memory: 1783 MB
       Dedicated Memory: 1016 MB
          Shared Memory: 766 MB
           Current Mode: 1920 x 1080 (32 bit) (59Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: SyncMaster
             Monitor Id: SAM0526
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: DVI
            Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
    Driver File Version: 8.17.0010.1041 (English)
         Driver Version: 8.762.0.0
            DDI Version: 10.1
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 8/4/2010 11:54:50, 519680 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71EE2-2BF8-11CF-2670-0100BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x68B8
              SubSys ID: 0x200B1787
            Revision ID: 0x0000
    Driver Strong Name: oem16.inf:ATI.Mfg.NTx86.6.1:ati2mtag_Evergreen:8.762.0.0:pci\ven_1002&dev_68b8
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    Sound Devices
                Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6069 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/17/2010 18:46:14, 3041568 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6069 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/17/2010 18:46:14, 3041568 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6069 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/17/2010 18:46:14, 3041568 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Sound Capture Devices
                Description: Realtek Digital Input (Realtek High Definition Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6069 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/17/2010 18:46:14, 3041568 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF
    DirectInput Devices
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: Microsoft Wireless Optical Mouse® 1.0A
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x008C
            FF Driver: n/a
          Device Name: Microsoft Wireless Optical Mouse® 1.0A
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x008C
            FF Driver: n/a
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC505
            FF Driver: n/a
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC505
            FF Driver: n/a
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC505
            FF Driver: n/a
    Poll w/ Interrupt: No
    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4397
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 7/14/2009 09:52:09, 258560 bytes
    | Driver: usbd.sys, 7/14/2009 09:51:05, 5888 bytes
    Gameport Devices
    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC505
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 7/14/2009 09:45:09, 28160 bytes
    | Driver: kbdclass.sys, 7/14/2009 11:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/14/2009 09:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/14/2009 11:20:36, 42576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x008C
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/14/2009 09:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC505
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/14/2009 09:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 7/14/2009 11:19:10, 51776 bytes
    | Driver: sermouse.sys, 7/14/2009 09:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
    Disk & DVD/CD-ROM Drives
          Drive: C:
    Free Space: 277.3 GB
    Total Space: 476.8 GB
    File System: NTFS
          Model: ST3500418AS ATA Device
          Drive: D:
    Free Space: 312.6 GB
    Total Space: 476.9 GB
    File System: NTFS
          Model: SAMSUNG HD502HI ATA Device
          Drive: G:
    Free Space: 177.6 GB
    Total Space: 476.9 GB
    File System: NTFS
          Model: Maxtor Basics Desktop USB Device
          Drive: E:
          Model: HL-DT-ST DVD-RAM GH22NP20 SCSI CdRom Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/14/2009 09:11:26, 108544 bytes
          Drive: F:
          Model: VYXONA NOL6ZO5 SCSI CdRom Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/14/2009 09:11:26, 108544 bytes
    System Devices
         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&2BE2F00&0&0050
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&18D45AA6&0&C3
       Driver: n/a
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_40\3&18D45AA6&0&A1
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 11:19:03, 42560 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 133200 bytes
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_B0021458&REV_40\3&18D45AA6&0&88
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 11:19:03, 42560 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 133200 bytes
         Name: Texas Instruments 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&340CE6FE&0&70A4
       Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:00, 163328 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&18D45AA6&0&C2
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&18D45AA6&0&A5
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_00000000&REV_41\3&18D45AA6&0&A0
       Driver: n/a
         Name: NEC Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&87DAECB&0&0028
       Driver: C:\Windows\system32\DRIVERS\nusb3xhc.sys, 1.00.0018.0000 (English), 11/20/2009 21:15:18, 137728 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&18D45AA6&0&C1
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&B0
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&18D45AA6&0&A4
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_96011022&REV_00\3&18D45AA6&0&50
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&18D45AA6&0&C0
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&98
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A1021458&REV_40\3&18D45AA6&0&A2
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 09:50:56, 108544 bytes
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_96011022&REV_00\3&18D45AA6&0&28
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581787&REV_00\4&2CFC99C&0&0110
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 09:50:56, 108544 bytes
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&90
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_96011022&REV_00\3&18D45AA6&0&10
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: ATI Radeon HD 5700 Series
    Device ID: PCI\VEN_1002&DEV_68B8&SUBSYS_200B1787&REV_00\4&2CFC99C&0&0010
       Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1059 (English), 8/4/2010 12:21:42, 6096384 bytes
       Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 8/4/2010 11:14:12, 53248 bytes
       Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6136 (English), 8/4/2010 11:15:28, 214016 bytes
       Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0775 (English), 8/4/2010 11:28:26, 4021760 bytes
       Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0271 (English), 8/4/2010 11:21:38, 3324416 bytes
       Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0022 (English), 8/4/2010 11:50:06, 159744 bytes
       Driver: C:\Windows\system32\atiicdxx.dat, 6/16/2010 23:22:56, 219348 bytes
       Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 8/4/2010 11:09:22, 52736 bytes
       Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 8/4/2010 11:09:22, 52736 bytes
       Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1054 (English), 8/4/2010 11:16:06, 241664 bytes
       Driver: C:\Windows\system32\atiumdva.cap, 8/4/2010 11:21:14, 523968 bytes
       Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 8/4/2010 11:49:34, 11776 bytes
       Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 8/4/2010 11:55:00, 143360 bytes
       Driver: C:\Windows\system32\atiapfxx.blb, 8/4/2010 11:55:18, 71096 bytes
       Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1066 (English), 8/4/2010 11:51:10, 176128 bytes
       Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1066 (English), 8/4/2010 11:51:36, 380928 bytes
       Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2562 (English), 8/4/2010 11:49:50, 356352 bytes
       Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0006 (English), 8/4/2010 11:49:40, 278528 bytes
       Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 8/4/2010 11:49:26, 43520 bytes
       Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3867.37562 (English), 8/4/2010 11:52:04, 450560 bytes
       Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.10151 (English), 8/4/2010 11:49:48, 15845888 bytes
       Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.0792 (English), 8/4/2010 11:24:34, 4341248 bytes
       Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.0792 (English), 8/4/2010 11:26:00, 46080 bytes
       Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.0792 (English), 8/4/2010 11:25:50, 44032 bytes
       Driver: C:\Windows\system32\atipblag.dat, 6/16/2010 08:28:54, 2857 bytes
       Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6136 (English), 8/4/2010 11:14:48, 27648 bytes
       Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:48, 16896 bytes
       Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:54, 12800 bytes
       Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/12/2009 07:35:28, 118784 bytes
       Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0299 (English), 8/4/2010 11:46:32, 3899392 bytes
       Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:02, 30208 bytes
       Driver: C:\Windows\atiogl.xml, 7/27/2010 15:54:44, 22053 bytes
       Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 2/4/2009 06:52:02, 45056 bytes
       Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 2/19/2009 03:55:20, 294912 bytes
       Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1041 (English), 8/4/2010 11:54:50, 519680 bytes
       Driver: C:\Windows\system32\coinst.dll, 1.00.0002.0001 (English), 8/4/2010 11:23:44, 65536 bytes
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&B2
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: GIGABYTE GBB36X Controller
    Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&1A75311A&0&00A8
       Driver: C:\Windows\system32\DRIVERS\jraid.sys, 1.17.0055.0000 (English), 1/27/2010 18:58:32, 98928 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_96011022&REV_00\3&18D45AA6&0&00
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&18D45AA6&0&A8
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&9A
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: NETGEAR WG311v3 54Mbps Wireless PCI Adapter
    Device ID: PCI\VEN_11AB&DEV_1FAA&SUBSYS_6B001385&REV_03\4&340CE6FE&0&38A4
       Driver: C:\Windows\system32\DRIVERS\MRVW13B.sys, 1.00.0000.0053 (English), 10/17/2007 02:14:24, 256512 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&18D45AA6&0&C4
       Driver: n/a
         Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_40\3&18D45AA6&0&A3
       Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:43, 13888 bytes
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&92
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16385
    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    Realtek HD Digital input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    WDM Streaming Rendering Devices:
    ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16385
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
    DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7600.16385
    Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7600.16385
    EVR Power Information
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

    Oh by the way I have installed the 15.0.1 latest update for illustrator and it had no effect, I have also tried running illustrator in compatability modes with no change.
    The application seems to open just fine and everything for about just a few seconds, its really odd.
    It has nothing to do with configuration of application or perferences or the way it was installed I doubt.
    Perhaps all I can do is wait and hope I didnt waste my money with this program in hopes that adobe will fix the ****** reliability issues with illustrator CS5.

  • Photomerge causes Photoshop CS5 to crash

    Whenever I click on File - Automate - Photomerge, Photoshop crashes. It happens with both 32 bit and 64bit versions.
    Is there any easy solution ?
    Cheers,
    Geoff

    Thanks.
    Graphics card is AMD Radeon HD6000 - I have loaded the latest driver and also tried going back a couple of versions.
    I have also reloaded Photoshop.
    Processor is Intel i7-3770 3.40Ghz. 16mb RAM.  Windows 7 64bit.
    I have 1920MB (59%) of RAM available to Photoshop and 560GB of scratch disk available.
    I'm not sure how long I have had the Photomerge problem as I have only recently tried to use it.  But I have also recently started getting what appears to be the quite common error "Photoshop has encountered a problem with the display driver and has temporarily disabled GPU enhancements". I have not found a cure for that anywhere.
    I have searched for, but can not find sniffer - which seems to cause some GPU issues
    I have a suspicion that the problem might be in the registry as I also had problems with network connections, which were solved with some regisrty editting suggested in another forum.  It appears that some registry cleaners can add artifacts that disrupt networks. Once I removed those the unwanted elements the network worked fine. So I think maybe my registry cleaner may have made chnages that affect Photomerge.

  • Copying Titles in Title Window causes PPro CS5 to crash

    Hi Community,
    when i copy a title in the title window, PPro CS5 crashes immediately after pressing "STRG+C" or right-click "Copy" (Windows) with a heavy error-message and premiere closes itself. This happens with Mercury Playback Engine ON and OFF.
    Anyone experienced the same problem?
    Greets and thanks.

    I can't reproduce this at all.
    I can cut copy and paste in the title window, create a new title based on the current ine (using the icon top left) and I can cut copy and paste titles in the project window. No crashes at all.
    Can you give us some more exact steps to follow and I'll see if it works here. Include project presets etc.
    Paul.

  • Illustrator CS5.1 crashes when changing fonts

    Hoping someone can please help!! Every time I try to change fonts in Illustrator CS5.1, without fail it crashes. I'm on a macbook pro with retina display, OSX 10.9.4 and I have tried uninstalling then reinstalling the program and downloading the Adobe patches but my computer won't accept them. I've tried deleting the Illustrator preferences as well but nothing seems to work. PLEASE HELP?!!

    dezine,
    In serious cases requiring reinstallation, you should also use the Cleaner Tool, see 6) below.
    But it may be something with fonts/font caches, see  Items 1) and 11) in the link in 5) below; these may be the most probable causes.
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • RH8 causing other apps to crash?

    Hello -
    I have a colleague (working in another office, so I can't really see this problem first hand) who is trying to install RH8 on a Win7/32 machine (new install, not an upgrade). A member of her IT dept is performing the install.
    After the installation of the app and patches is finished, RH seems to work more or less normally (she's new to RH, so her sense of "normal" is rather limited at this stage).  The problem is that other applications lock up and crash (she mentioned MS Office apps in particular, but that could be because those are the ones she tends to use the most).
    After un-installing RH, the other apps no longer crash.
    I've recommended re-installing but skipping the "RoboHelp for Word" piece, but I can't think of anything else.
    I'm just wondering if anyone else has seen a similar situation? I've found other threads that deal with RH crashing or the RH install failing, but I couldn't find any in which RH caused other apps to crash.
    Thanks,
    Dave

    Hmm...I posted a reply via email, but it isn't showing up, so I'm pasting it in.
    Hi, Rick -
    Thanks for the suggestions. Like some of the other threads I've found, these seem to deal mainly with RH crashes rather than other apps. But your first link possibly has some overlap as the menu issue it describes also pops up in a thread I found:
    "RoboHelp 8 crashes on Windows 7"
    http://forums.adobe.com/message/2955493#2955493
    This thread includes a scenario in which Outlook and other apps are failing. Additionally, some users were having RH crashes related to the menu bug. Some users found relief by uninstalling source control, others did not. Finally, An Adobe employee posted a fix that corrects issues related to Oleacc.dll which helped some users.
    To be thorough, I'll mention that the problems are occurring on a laptop (another thread traced RH crashes to a BioMetric service running on their laptop). And my colleague has the FoxIt PDF utility installed (I don't think this should be the issue here, but perhaps worth a mention.)
    I'm going to suggest that they try:
    1a. Check the registry to ensure traces of the previous RH install are gone.
    1b. Reinstall but omit source control and RH for Word (I think you can skip these during install?  I'm no longer allowed to to perform my own installs, so I'm less familiar with the process than I once was.)
    2. Ensure patches are installed (version should be 8.02.208)
    3. If that doesn't work, try the Oleacc.dll fix.
    4. If that doesn't work, try another Win7/32 machine (preferably non-laptop).
    5. If all is well on the other machine, I guess it is time to start looking at which non-essential services might be causing a conflict.
    Regards,
    Dave

  • Bug Report: DW CS5.5 Crashes Every Time On An Image Map

    I am posting this in lieu of contacting Adobe support. I went to my account to send Adobe a bug report and was told I needed to contact support via phone. That's pretty crappy. As a licensed user who's owned it less than three months, there's no direct path to tell you guys that your software is broken?
    Here's the deal: I am working on an HTML landing page with one image map attached to one image. Literally, every time I make a modification to the code near the image (tied to the image map) then click into the live preview window, Dreamweaver CS5.5 crashes like a 70-year old on a bar of soap on the floor of the shower. It crashes hard. My only relief is to save the file before clicking into the live preview window. That's my only workaround to the problem.
    But I'm left amazed that I can crash it every single time over an image map, flicking from the code to the preview pane. You would think that at version 11.5, a minor thing like that wouldn't hemorrage the supposed creme de la creme of web design software.
    Here's the code I'm editing that causes it to crash:
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
              <?php
              require_once("/var/www/html/c/index.php");
              $recip_name = $subscriber['first_name'].' '.$subscriber['last_name'];
              ?>
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    <link href="/c/print.css" type="text/css" rel="stylesheet" media="print">
    <title>Membership Special - No Commitment</title>
    </head>
              <?php // Google Link Tracking Code ?>
              <script type='text/javascript' src='/c/google-analytics-code.js'></script>
              <?php // End Google Link Tracking Code ?>
        <!-- Source File -->
              <link rel="stylesheet" type="text/css" href="http://yui.yahooapis.com/2.9.0/build/reset/reset-min.css">
        <style type="text/css">
                        body {font:normal 14px/1.25em Georgia, "Times New Roman", Times, serif;}
                        h1,h2,h3,h4,h5,h6 {font-weight:bold;color:#333333;}
                        h1 {font:normal 28px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h2 {font:normal 24px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h3 {font:normal 20px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h4 {font:normal 16px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h5 {font:normal 12px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        h6 {font:normal  8px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                        a, a:link, a:visited, a:active {color:#0055FF;}
                        a:hover {color: #002AFF;}
                        #wrapper {margin:0 auto;width:432px;}
                        #header, #footer {margin:20px auto;text-align:center;position:relative;}
                        #footer {margin:40px auto;}
                        #coupon {position:relative;}
                        #coupon, #coupon img {margin:0 auto;text-align:center;}
                        .personalization {position:absolute;width:100%;text-align:center;text-transform:uppercase;}
                        .printcoupon {text-transform:uppercase;}
              </style>
    <body>
    <div id="wrapper">
    <div id="header">
              <h3 class="printcoupon"><a href="javascript:window.print();">Click here to print your coupon</a></h3>
    </div>
    <div id="coupon">
              <img src="images/19415coupon-01.jpg" width="432" height="432" />          <!-- <div class="personalization" style="left:0;top:818px;"><h1><?php echo $recip_name; ?></h1></div> -->
      <img src="images/19357coupon-02.jpg" width="550" height="602" usemap="#imagemap" class="dontprint"/>
    </div>
    <div id="footer">
              <h3 class="printcoupon"><a href="javascript:window.print();">Click here to print your coupon</a></h3>
    </div>
    </div>
    <map name="imagemap">
              <area coords="29,69,521,197" shape="rect" href="javascript:window.print();">
              <area coords="29,212,521,339" shape="rect" href="http://www.google.com" target="_blank" onClick="recordOutboundLink(this, 'Landing Page', 'http://www.google.com');return false;">
                        </map>
    </body>
    </html>

    Bug Report and Feature Request https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

  • Illustrator/Photoshop CS5.5 crashes when I'm in the font menu

    Hi there, I've seen another discussion about this, but unfortunately it didn't solve my problem. I'm running Yosemite and Illustrator CS5.5 (I've had some similar problems in PS too). When I go into the font menu in Illustrator, I'll start scrolling and it crashes. Sometimes I don't even get to scroll before it crashes. Admittedly I've downloaded a lot of fonts lately, so I thought it might be a corrupt font. Sure enough, I found a couple of bad ones, and some sketchy ones, and I removed them. Then I went and cleared my font caches using Onyx. Neither of these things seem to help. I know I'm not the only one who is having this problem. Any help would be greatly appreciated!

    bexicon,
    Did you try item 1) in 5) of the list? That implies moving all the fonts out, then see, then move half the fonts in again, or something similar, to find every substandard font that might hide somewhere.
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save current artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to at least 5 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • CS5 InDesign crashing when opening files

    I have an issue with opening files in CS5. I wok in a school and we produce a quarterly magazine which is designed with Adobe InDesign. When trying to produce the current edition of the magazine we found that some of the files could not be opened as they caused CS5 to crash (the last dialogue box before the crash says 'converting data'). The same files are able to be opened using InDesign CS3. I tried opening the files in CS3 and then exporting as an .inx file but CS3 crashes trying to do this.
    All of this has been done on a clean out of the box installation of: Mac OS X 10.6.5 with InDesign 7.0.3.
    The issue has been reproduced with 7.0.1. and 7.0.2 using 10.5.8 and it has been seen on a MacBook and an iMac.
    I'm am kind of out ideas at the moment - I've tried the various different things like starting Mac OS X with safe boot, removing caches and so on. What perplexes me is that issue happens when I format a machine, install 10.6 or 10.5 from the disc (not extras, a straight minimal install) and then /only/ install CS5. The attempt to export using CS3 was also done on a clean machine prepared in the same fashion.
    Any suggestions to solve the issue would be much appreciated as we are unable to access about three years of back issues.
    Crash data for CS5 open crash:
    Process:         Adobe InDesign CS5 [709]
    Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier:      com.adobe.InDesign
    Version:         7.0.3.535 (7030)
    Code Type:       X86 (Native)
    Parent Process:  launchd [139]
    Date/Time:       2010-12-14 10:31:49.704 +0000
    OS Version:      Mac OS X 10.6.5 (10H574)
    Report Version:  6
    Interval Since Last Report:          578445 sec
    Crashes Since Last Report:           56
    Per-App Interval Since Last Report:  3171 sec
    Per-App Crashes Since Last Report:   10
    Anonymous UUID:                      800E1513-3AAA-4004-9B1D-FF56707EBACA
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   ???                           0xa0bc76f0 _XHNDL_trapback_instruction + 0
    1   com.adobe.InDesign.Text       0x1e54fec7 GetPlugIn + 449559
    2   ...adobe.InDesign.AppFramework 0x1a1424cf GetPlugIn + 54943
    3   ...adobe.InDesign.AppFramework 0x1a142667 GetPlugIn + 55351
    4   ....InDesign.Generic Page Item 0x1fef3b9b GetPlugIn + 582523
    5   ...adobe.InDesign.AppFramework 0x1a1424cf GetPlugIn + 54943
    6   ...adobe.InDesign.AppFramework 0x1a142d59 GetPlugIn + 57129
    7   ...adobe.InDesign.AppFramework 0x1a142c4d GetPlugIn + 56861
    8   ...InDesign.Document Framework 0x1c1e3af0 0x1c187000 + 379632
    9   ...InDesign.Document Framework 0x1c1e9930 0x1c187000 + 403760
    10  ...InDesign.Document Framework 0x1c19500c 0x1c187000 + 57356
    11  ...InDesign.Document Framework 0x1c194f0f 0x1c187000 + 57103
    12  ...e.InDesign.Document Actions 0x21d1d7c6 0x21d1b000 + 10182
    13  PublicLib.dylib               0x01164482 Command::DoImmediate(short) + 34
    14  com.adobe.InDesign.Utilities  0x1b3ebaa3 0x1b3ea000 + 6819
    15  com.adobe.InDesign.Utilities  0x1b3ebccc 0x1b3ea000 + 7372
    16  ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
    17  PublicLib.dylib               0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
    18  ...e.InDesign.Document Actions 0x21d23519 GetPlugIn + 2185
    19  com.adobe.InDesign.Open Place 0x201d117c GetPlugIn + 29244
    20  com.adobe.InDesign.Open Place 0x201d2406 GetPlugIn + 33990
    21  com.adobe.InDesign.Open Place 0x201c9845 0x201c8000 + 6213
    22  com.adobe.InDesign.Open Place 0x201ca86b GetPlugIn + 2347
    23  PublicLib.dylib               0x01164482 Command::DoImmediate(short) + 34
    24  com.adobe.InDesign.Utilities  0x1b3ebaa3 0x1b3ea000 + 6819
    25  com.adobe.InDesign.Utilities  0x1b3ebccc 0x1b3ea000 + 7372
    26  ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
    27  PublicLib.dylib               0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
    28  ...e.InDesign.Import Export UI 0x1ad2e9db GetPlugIn + 9243
    29  PublicLib.dylib               0x01164482 Command::DoImmediate(short) + 34
    30  com.adobe.InDesign.Utilities  0x1b3ebaa3 0x1b3ea000 + 6819
    31  com.adobe.InDesign.Utilities  0x1b3ebccc 0x1b3ea000 + 7372
    32  ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
    33  PublicLib.dylib               0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
    34  ...e.InDesign.Document Actions 0x21d31158 GetPlugIn + 58568
    35  ...InDesign.Document Framework 0x1c2c0f44 GetPlugIn + 525652
    36  ...adobe.InDesign.AppFramework 0x1a1786d4 GetPlugIn + 276644
    37  ...adobe.InDesign.AppFramework 0x1a17c37d GetPlugIn + 292173
    38  ...adobe.InDesign.AppFramework 0x1a17dfd7 GetPlugIn + 299431
    39  PublicLib.dylib               0x0128d662 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 706
    40  com.adobe.InDesign.Scripting  0x1f4c27b4 GetPlugIn + 176628
    41  com.adobe.InDesign.Scripting  0x1f4c472e GetPlugIn + 184686
    42  com.adobe.InDesign.Scripting  0x1f4c4fcf GetPlugIn + 186895
    43  ...ign.Support for AppleScript 0x1f055fc7 GetPlugIn + 80967
    44  ...ign.Support for AppleScript 0x1f056a65 GetPlugIn + 83685
    45  ...ign.Support for AppleScript 0x1f057355 GetPlugIn + 85973
    46  ...ign.Support for AppleScript 0x1f01fde2 0x1f01e000 + 7650
    47  com.apple.AE                  0x90303f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
    48  com.apple.AE                  0x90303e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
    49  com.apple.AE                  0x90303d61 aeProcessAppleEvent + 197
    50  com.apple.HIToolbox           0x9580d323 AEProcessAppleEvent + 50
    51  ...obe.InDesign.Application UI 0x1bc98071 GetPlugIn + 298177
    52  ...obe.InDesign.Application UI 0x1bc955dc GetPlugIn + 287276
    53  com.apple.HIToolbox           0x957d8f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    54  com.apple.HIToolbox           0x957d81f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    55  com.apple.HIToolbox           0x957d8055 SendEventToEventTargetWithOptions + 58
    56  com.apple.HIToolbox           0x9580cbb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
    57  com.apple.HIToolbox           0x957d9380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
    58  com.apple.HIToolbox           0x957d81f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    59  com.apple.HIToolbox           0x957fa9bb SendEventToEventTarget + 52
    60  ...adobe.InDesign.AppFramework 0x1a113125 0x1a110000 + 12581
    61  ...adobe.InDesign.AppFramework 0x1a1385fa GetPlugIn + 14282
    62  com.adobe.InDesign            0x000028ab main + 187
    63  com.adobe.InDesign            0x000027c6 start + 54
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x91ac5982 kevent + 10
    1   libSystem.B.dylib             0x91ac609c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x91ac5559 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x91ac52fe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x91ac4d81 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x91ac4bc6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x91a9f15a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib             0x91accce5 _pthread_cond_wait + 1066
    2   libSystem.B.dylib             0x91afbac8 pthread_cond_timedwait_relative_np + 47
    3   ...ple.CoreServices.CarbonCore 0x98f23ecd TSWaitOnConditionTimedRelative + 242
    4   ...ple.CoreServices.CarbonCore 0x98f1f873 MPWaitOnQueue + 250
    5   PMRuntime.dylib               0x00014130 MemUtils::GetAvailMem() + 288
    6   ...ple.CoreServices.CarbonCore 0x98f0385a PrivateMPEntryPoint + 68
    7   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    8   libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x91a9f0fa mach_msg_trap + 10
    1   libSystem.B.dylib             0x91a9f867 mach_msg + 68
    2   ...ple.CoreServices.CarbonCore 0x98fcbac8 TS_exception_listener_thread + 160
    3   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    4   libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x91acd0a6 __semwait_signal + 10
    1   libSystem.B.dylib             0x91accd62 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x98f3851e TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x98f23ea5 TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x98f1f873 MPWaitOnQueue + 250
    6   AdobeACE                      0x0005a6f1 0x20000 + 239345
    7   AdobeACE                      0x0005a0ed 0x20000 + 237805
    8   ...ple.CoreServices.CarbonCore 0x98f0385a PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    10  libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x91a9f142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x91acccfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x91b1546f pthread_cond_wait + 48
    3   com.adobe.amt.services        0x19635126 C_AMTUISwitchSuppressUpdates + 16768
    4   com.adobe.amt.services        0x1962ddb0 C_EULA_SetState + 2164
    5   com.adobe.amt.services        0x1963518c C_AMTUISwitchSuppressUpdates + 16870
    6   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    7   libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x91a9f142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x91acccfc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x91b1546f pthread_cond_wait + 48
    3   TINthread.dylib               0x211cb7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
    4   TINthread.dylib               0x211cb83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
    5   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    6   libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x91acd0a6 __semwait_signal + 10
    1   libSystem.B.dylib             0x91accd62 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
    3   ...adobe.InDesign.AppFramework 0x1a233fda GetPlugIn + 1044906
    4   ...adobe.InDesign.AppFramework 0x1a22fe2f GetPlugIn + 1028095
    5   ...adobe.InDesign.AppFramework 0x1a23012c GetPlugIn + 1028860
    6   ...adobe.InDesign.AppFramework 0x1a233aa6 GetPlugIn + 1043574
    7   boost_threads                 0x01704fcd thread_proxy + 141
    8   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    9   libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib             0x91acd0a6 __semwait_signal + 10
    1   libSystem.B.dylib             0x91accd62 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
    3   ...adobe.InDesign.AppFramework 0x1a233fda GetPlugIn + 1044906
    4   ...adobe.InDesign.AppFramework 0x1a22fe2f GetPlugIn + 1028095
    5   ...adobe.InDesign.AppFramework 0x1a23012c GetPlugIn + 1028860
    6   ...adobe.InDesign.AppFramework 0x1a233aa6 GetPlugIn + 1043574
    7   boost_threads                 0x01704fcd thread_proxy + 141
    8   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    9   libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x91acd0a6 __semwait_signal + 10
    1   libSystem.B.dylib             0x91af8ee5 nanosleep$UNIX2003 + 188
    2   ...sign.Support for JavaScript 0x1efbbfab GetPlugIn + 344123
    3   ...sign.Support for JavaScript 0x1ef9f9c3 GetPlugIn + 227923
    4   ...sign.Support for JavaScript 0x1efbc0b8 GetPlugIn + 344392
    5   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    6   libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib             0x91adc5fe recvfrom$UNIX2003 + 10
    1   libSystem.B.dylib             0x91afc3c7 recv$UNIX2003 + 54
    2   ServiceManager-Launcher.dylib 0x259b46cf Invoke + 54887
    3   ServiceManager-Launcher.dylib 0x259b376e Invoke + 50950
    4   ServiceManager-Launcher.dylib 0x259b261f Invoke + 46519
    5   ServiceManager-Launcher.dylib 0x259b2671 Invoke + 46601
    6   ServiceManager-Launcher.dylib 0x259b26fb Invoke + 46739
    7   ServiceManager-Launcher.dylib 0x259acafe Invoke + 23190
    8   ServiceManager-Launcher.dylib 0x259acce7 Invoke + 23679
    9   ServiceManager-Launcher.dylib 0x259ad8c7 Invoke + 26719
    10  ServiceManager-Launcher.dylib 0x259ad9c5 Invoke + 26973
    11  ServiceManager-Launcher.dylib 0x259b0db0 Invoke + 40264
    12  ServiceManager-Launcher.dylib 0x259b1059 Invoke + 40945
    13  ServiceManager-Launcher.dylib 0x259b1687 Invoke + 42527
    14  ServiceManager-Launcher.dylib 0x259b1884 Invoke + 43036
    15  ServiceManager-Launcher.dylib 0x259a3826 Login + 1654
    16  ServiceManager-Launcher.dylib 0x259a4c71 Login + 6849
    17  ServiceManager-Launcher.dylib 0x259b1df3 Invoke + 44427
    18  ServiceManager-Launcher.dylib 0x259b4341 Invoke + 53977
    19  libSystem.B.dylib             0x91acc85d _pthread_start + 345
    20  libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x91a9f20e mach_wait_until + 10
    1   libSystem.B.dylib             0x91b26819 nanosleep + 345
    2   PMRuntime.dylib               0x0001660c IDThreading::Sleep(unsigned long) + 60
    3   ...obe.InDesign.Application UI 0x1bc115f1 0x1bc00000 + 71153
    4   ...obe.InDesign.Application UI 0x1bc14de6 0x1bc00000 + 85478
    5   boost_threads                 0x01704fcd thread_proxy + 141
    6   libSystem.B.dylib             0x91acc85d _pthread_start + 345
    7   libSystem.B.dylib             0x91acc6e2 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x1e5406eb  ecx: 0x00000000  edx: 0x00000000
      edi: 0x00000001  esi: 0x2d17ae68  ebp: 0xbfffc368  esp: 0xbfffc150
       ss: 0x0000001f  efl: 0x00010246  eip: 0xa0bc76f0   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000001
    Binary Images:
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