AI images not printing correctly from InDesign

(Reposting from Color Management Forum)
First off, please forgive me if this is  not the right forum or if I am not using the right terms.  I am the network admin for our company and I'm posting this on behalf of our designer.
We recently added PostScript drivers to our Sharp printers, and we have been seeing odd printing results when printing embedded .AI files.
We use CreativeSuite CS5, and our developer has hundreds of images with pure white and transparent backgrounds stored in .AI format.  When these images are embedded/linked to an Indesign document they print with a solid black background and what appears to be an inverted color pattern, almost like a photo negative.
All embedded EPS images print fine.  The affected .AI files print fine when printed directly from Illustrator.
The embedded images print fine using a PCL driver.  We are trying to implement the Postscript driver for better color quality.
Any ideas?
(We are using Windows XP SP3, x86
Server based network printing on Windows 2003 x86)
Thanks in advance
Matt

Unfortunately, no we are still dealing with it.  Like you, I have found very little on this anywhere else.
Sharp has been very helpful, trying to see if it is something in the PS drivers, but to no avail.  I'm pretty confident that there is nothing wrong with the PS drivers since everything else prints just fine.
So far, our designer is either converting images to EPS documents or converting the InDesign file to PDF before printing.  Frustrating and time consuming are an understatement, but it is getting the job done.
If you do find something, please post back here! I'll do the same.
Matt

Similar Messages

  • PDF will not print correctly from any app

    I seem to keep on getting the same error everywhere I print on SL (from safari/firefox/preview etc etc)
    It will usually print any lines or logos but miss all text?? I did have the dreaded adobe reader installed but have since removed it?
    I am in urgent need of printing out some manuals for a class so in real trouble, help!

    Where do these PDFs that do not print correctly come from? Are they downloaded from the internet or from email? Or do you create them yourself on your computer? If so, in which program?
    Do some PDF files print correctly, but not others? Did you remove the dreaded Acrobat Reader before this problem developed or after? Did this problem develop only after you ungraded to a certain release of Snow Leopard or has it never worked in SL?
    PDF is wonderful technology, but every so often there can be issues.
    Arch

  • Placed AI images not printing correctly?

    I'm having a big problem getting placed AI images to print correctly. Other placed placed images seem to reproduce fine, but not the AI images. Any ideas?

    Let's keep this discussion in one thread, OK?
    http://forums.adobe.com/message/2080004#2080004

  • Images not printing correctly when report is exported

    I work as part of a company that uses Crystal Reports to allow our clients to be able to print reports from our software. We are currently using Crystal Reports 10.
    We have a report set up with 4 images on the page that are loaded from a database. The images are set up to be a set size on the report and not to autosize. They are stored as jpg files.
    The actual images are larger than their counterparts on the form. In the particular case that this issue was seen one of the images was 1600 x 1200.
    The problem is that when the report is displayed in the print priview screen and printed to a printer it appears fine, however, if the report is exported, the report seems to get cropped instead of shrunk, so the report only ends up displaying the top left corner of each image rather than the whole image. I have seen this for both a PDF and and a Word Document export.
    Is this a know issue? How can this be fixed?
    The ability to export the reports rather than print them is an important feature of our product and is regularly used by our clients.
    Any assistance that you may be able to provide on this issue would be greatly appreciated.
    Also do any of the Crystal Reports developers visit these forums to assist with the issue, or is it mainly a community only forum? Just wondering.

    This is being seen when running the report from within our application. The report itself has been created and designed from within CR Designer v10. The actual report that the images are on is a on a subreport. The reason for this is that the main report needs to show a different number of images, either 1, 2, 4 or 6, depending on how many images are linked to the data in the database.
    We are using the CR SDK designed for use with Borland Delphi 7.

  • Array not printing  correctly from main to subreport

    Hi All,
       I am using an array to print values from a main report to a subreport.
    Here's the array formula I use in the group footer of my main report:
    whileprintingrecords;
    stringvar strCalls;
    strCalls:=totext(Sum ({Group.Calls}, {Group.GroupNumber}))"^"strCalls
    this produces a string of:
    number4number3number2^number1
    Here's the formula I use in the group header of my subreport:
    WhileReadingRecords;
    stringVar array arr;
    numberVar i;
    arr:=split({?Pm-@Calls Array},"^");
    i:=i+1;
    if i<= Count(arr) and arr<i><>"" then
    arr<i>
    else
    this produces number4 on the first printed header and then blank for the rest of the headers.
    My question is why are number3,number2 and number1 not printing?
    Thank you in advance.

    I think you need to split your formula into two
    @formula1:
    WhilePrintingRecords;
    stringVar array arr;
    arr:=split({?Pm-@Calls Array},"^");
    place this @formula1 in report header of subreport and suppress it.
    @formula2:
    WhilePrintingRecords;
    stringVar array arr;
    numberVar i;
    i:=i+1;
    if i<= Count(arr) then
    arr<i>
    else
    Place this @formula2 in group footer where you want to show the value in subreport.
    Regards,
    Raghavendra

  • Images not printing correctly

    I'm using Illustrator CS6.  When I save a pdf file and try to print photos become a garbled mess (as if data was lost) and png logos and rotated photos display white boxes around them.
    Which setting should I change to fix this issue? 

    The first image is a jpg file with a drop shadow added.  Most of the photo printed in a garbled mess.
    In the second image the logo on the left is a png file.  White box around logo should not be printing.
    Have tried multiple pdf settings as well as different printers.  All have the same results.

  • JPG images not displayed correctly in Bridge and Photoshop (Mac OS)

    (Note: I have copied the content of this query from the Creative Suites forum where I originally opened it.)
    I am using CS4 under OSX 10.4.11 on a PowerMac G5 Quad with 23" Apple cinema display. Images which have been captured as JPG are displayed fine by Preview, but when opened in Bridge, Camera Raw or Photoshop. the colours are all "washed out". The attached screen capture should give an idea of the difference, with the upper being Camera Raw (image settings) and the lower being Preview. My monitor has been calibrated and I'm using sRGB IEC61966-2.1 colour space in Camera Raw and Photoshop. The colours displayed by Preview are pretty close to "real life". I find it virtually impossible to adjust the colours in Photoshop to get back to anything similar.
    After opening the image in Photoshop without adjustment, and Save As JPEG with embedded color profile, Preview displays the new image the same as Photoshop. Save As JPEG without embedded color profile, and Preview displays this copy just like the original. It seems that Photoshop is making different (incorrect) assumptions about what color space to use when there is no embedded color profile. Shouldn't it assume sRGB like virtually everything else (http://en.wikipedia.org/wiki/SRGB)? Or is its interpretation of sRGB incorrect? How can I fix this?
    Re: JPG images not displayed correctly in Bridge and Photoshop 

    xxxxyyyyz wrote:
    …If there is someone out there who has experience of obtaining decent colour management in CS4 on a Power PC, I would really like to know how you achieved it.
    That would be yours truly, and I hasten to reply because I may have some insights that can help you too.
    Just get it it out of the way, here's my setup:
    Photoshop 11.0.2 ("CS4"); VersionCue disabled and uninstalled.—2.5 GHz Power Mac (PPC) G5-Quad; 16GB RAM; mutant, flashed 550MHz nVidia GeForce 7800GTX 1,700MHz 512MB VRAM; ATTO ExpressPCI UL5D LP SCSI card; Mac OS X Tiger 10.4.11 and Leopard 10.5.8 boot drives; Spotblight, Dashboard and Time Machine permanently disabled; dual 22" CRT monitors; USB wireless 'n' available but connected to the Internet via wired Ethernet; 1 FW flatbed scanner; 2 SCSI scanners (one tabloid-size transparency scanner and a film scanner); various internal & external HDs; FW Epson 2200 and Ethernet Samsung ML-2850ND printers; 2 X Back-UPS RS 1500 XS units.
    I can unambiguously and in good faith represent to you that my color management, from capture to print, is as spot-on as anyone with any kind of setup can hope to achieve.  Unequivocally and without qualifications.
    Now, first things first:  Forget about trying to synchronize color management across the point applications lumped together only by Adobe marketing fiat into a variety of meaningless "creative suites".  Concentrate on Photoshop.  Do not try to use Bridge to synchronize anything.
    The "suites" are a totally artificial construct created by Adobe bean counters and marketing types.  The point applications (i.e. the individual programs clumsily bundled together, e.g. Photoshop, Illustrator, InDesign, etc.) are developed independently by separate engineering teams that are not only not in the same building, but in different cities, different states of the American Union, and even in different countries.  They have very little communication among them, if any, as evidenced by repeated posts in these forums by Photoshop engineering staff urging us, the end users, to let the other teams know in their own forums that a given problem exists and is actually affecting our work.
    Enough said about the cause of the problem.  The end result is that Color Management is at very, very different levels of progress and sophistication in each individual point application, with only Photoshop fully entitled to be considered state of the art.
    Secondly, a disclaimer:  I have been hanging on to my CRT monitors and take care of them as Jascha Heifetz used to take care of his Stradivarius.  I don't know what I will do if I manage to outlive the usefulness and accuracy of my CRTs (unlikely at this point).  I have despaired in futile efforts to bring the luminosity of any LCD monitor down to where I would feel comfortable calibrating and profiling it.  I believe my monitors are the foundation of my color management efforts.
    Especially if you have one of the extreme wide-gamut LCD or LED monitors, you'll face an uphill battle. 
    Be careful to avoid any version 4 icc profiles, whether canned or generated by your calibration software.  Stick to version2 icc profiles.  Ask the manufacturer of your calibration software/hardware if in doubt.
    Here are some not-too-recent, but thoroughly representative screen shots of the calibration results I obtain with my monitors, which I calibrate and profile often and regularly (I validate the calibration at least several times per month).
    In a nutshell, my color management practices and settings mirror those described by Bruce Fraser, Jeff Schewe, Andrew Rodney and Gary Ballard's site.  I have learned from all of them.
    My working color space is ProPhoto RGB.  I choose to work with PSD and PSB files.  As a long-time, rabid JPEG hater, I only rarely deal with JPEGs, using them sporadically to illustrate a point in this forum or elsewhere in the web.  My main output consists of prints.
    I only deal with tagged image files (files with an embedded color profile) and often recommend beating up with a baseball bat any moron that hands you an untagged file—figuratively of course, but I find the expression gets my point across unambiguously.
    Following is a screen shot of some of my pertinent settings:
    Note that I have never bought into the "suite" concept myself.  I do have and routinely use Adobe Illustrator 10.x, InDesign 2.x and Acrobat Professional 8.x, but they are all older, independent versions of each point application, licensed at different times.
    Be further advised, that the answer to many problems offered by Adobe engineers often is not to install VersionCue, or uninstall it, or at least disable it.
    Also, as outlined at the beginning of this post, concentrate on Photoshop, not on synchronizing applications that can't really communicate with each other, despite the claims of Adobe marketing hacks to the contrary.
    One big caveat, do not fall into this trap:
    xxxxyyyyz wrote:
    …I believe my problem has nothing to do with my monitor profile, for several reasons, but…
    …It seems extremely unlikely to me that…
    You either want to learn, or you don't.  You either want to solve your problems, or you don't.
    When you start arguing instead of studying, questioning advice instead of following it and detecting where you went wrong, you're on the right track to nowhere.  That attitude will get you there fast.  Remember you are the one with the problem, and only you can acquire the discipline to learn how to solve it.
    Go ahead and ask me anything that is not clear, just don't argue with me please, and don't tell me why you think Fraser, Rodney, Ballard and I are wrong.  You see, I am not experiencing any problem that needs fixing.  I have an interest in helping you, but not in hearing about your speculations, theories or conclusions.
    Good luck.
    Wo Tai Lao Le
    我太老了

  • Image not printed in SapScript, only after page break

    Hi,
    I have a problem in printing an image (stored as text) in a sapscript. The image was uploaded correctly from a TIF file in tcode SE78. The image contains a signature and I need to print it at variable positions within the form. That is I need to print it in the MAIN window. The image does not get printed when a page break occurs when outputing the text element containing the picture. If the page break occurs when outputing any (other) text, the image is printed correctly (after that text).
    Has anybody else encountered this problem? Could it be a sapscript bug?
    Thx in advance.
    Claudiu

    >
    > Looks like the last page is not called !!! I can see data only on one page and it shows page 1 of 1.
    >
    > "make sure ST_TEMP is filled with data" how do I do this ?? My program line node has the data filled in the internal table it_temp and the loop node has the data transferred to st_temp for every row. How can I debug the program lines code ??
    > > Have a break <username> in the program lines. and check it_temp has data in it.
    > "use a command and call the last page at end of the loop on internal table"...how to do this ?
    > > like program lines there is a "command line" do a little search on SDN for more info on how to use command lines for next page.
    >

  • 11x17 tabloid does not print correctly

    I am using an HP Photosmart printer model 8550, my previous printer was an HP Photosmart 8750. That printer died and the 8550 is the newer model of the same printer. When trying to print an 11X17 document in tabloid, the page does not print correctly nor does it show in preview mode correctly. The page shifts to the upper left corner so that the left side and top of the document do not print. If you scale down the size you can get it to print the whole documentm but you cannot get it to use the whole 11x17 page. Anyone else with this problem and a solution? Thanks!

    [email protected] wrote:
    I am having a similar problem.  I have windows XL,
    and a hp Deskjet 9800.  I have been using PM 6.5 ever since it came out.  I publish a newsletter using tabloid fold in half, under booklet.  So it is a really a 4 page document.  It has always done fine until this week.  It prints the copy in reduced format that would fit on a 8 1\2 x 11.  I have tried every setting possible, with no success.  Today I downloaded the trial 7.0 version, it does the same thing.  I went back and printed old versions that a 3 & 4 years old they won't print right now, either.
    It's old software and new operating system/printer drivers. You are unlikely to get any help from Adobe or HP but you can try.
    Create a PDF and print that as it's unlikely the DeskJet has PS mode.
    BTW, booklet printing is far easier with ISO paper sizes.
    Move on up to InDesign while you can still get a big discount with PM Licence number.

  • Cannot print A3 from InDesign to Canon clc 4040 printer

    Hi I have a problem that may or may not have anything to do with InDesign...
    Office with 5 Mac Pros, PowerPC models, all running identical OSX 10.5.latest, Adobe CS4 everything.
    All software up to date. Basically all machines identical.
    All users are storing their files on the same network volume.
    3 Macs can print A3 to the Canon clc 4040 but 2 cannot. This is Mac20 used by Kirsti and Mac07 used by Kevin.
    If Kirsti sits at Mac20 she cannot print A3 from InDesign. It prints an A4 page, being part of the whole A3 document (its not the A3 doc shrunk to fit A4) The same goes for all other apps including MS Word. Page setup =A3, printer setup = A3, result... printer prints A4. BUT she can print A3 from Quark XPress 8.0.
    If Kirsti logs in to another Mac she still cannot print A3 BUT the usual user of that Mac CAN print A3. But if they try to print Kirsti's files A3 they cannot.
    All Macs have exactly the same driver from Canon. Latest version 2.0 from their website.
    Deleting the InDesign preferences from the Mac makes no difference.
    All Macs on same network.
    All connecting to Canon clc 4040 via network using IP or using Bonjour. Same result with either protocol.
    I have deleted and re-installed the printer countless times.
    The only "work around" is to remove the A4 tray and "force" the printer to use A3.
    The above scenario is the same for Kevin on Mac07
    The Canon CLC 4040 has a "Fiery RIP" whatever that is...
    Can anyone point me at where the problem lies? I have had a Canon tech on site but he could do nothing.
    Message was edited by: Triumph5ta, corrected a typo.

    My experience is with CS2 on OS 10.3.9 and 10.4.11, so this may have changed in CS3, or 10.5....
    Setup a custom paper size for your printer.
    This can be accessed from within the InDesign Print window.
    File > Print
    Select your printer from the
    Printer: pulldown menu (if not already selected)
    Click
    Page Setup... at the bottom left
    Click
    Settings and then select
    Custom Paper Size from the list of options
    Click
    New, name the style, define the paper size and printable margins, and save it.
    Click OK to exit the page setup.
    In the InDesign Print Window, Click on
    Page Setup... again
    Select
    Your New Paper Size in the Page Setup
    Paper Size: pulldown, then click OK.
    InDesign Print window
    Setup should reflect the new page size and list the paper size as "Defined by Driver"
    If your document page size is the same as your paper size, then the preview in the lower left should reflect that.
    HTH
    -mt

  • Upgraded to CS5 Illustrator form CS3 Illustrator. Colors are not printing correctly in CS5

                                                I have just recently purchased CS5 Premium Suite.  I am working with Illustrator.  When I print my CS3  Illustrator files in CS5 the colors are not printing correctly.  Is there a way to fix this problem

    I've been doing more troubleshooting since I wrote this post. I've now tried printing from a non-Adobe app and I'm getting the same margin error. So it is definitely a Xerox issue and I have a tech coming out on Monday.
    The reason I originally figured it must be an CS5 issue is because just two weeks ago when I was using CS2, our landscape-oriented programs were printing with .25" margins as they should. Then last week after upgrading to CS5, the inside page (2nd page) was noticeably out of whack and shifted to the right (not left). But when I started trying to troubleshoot this week, everything started shifting to the left.
    The only thing different between those two weeks was the fact I updated to CS5.
    But obviously, my printer as decided to go to crap in more ways than one all in a two week period. Hopefully the tech can sort it out next Monday.
    Thanks!
    Christi

  • Adobe Acrobat Pro X 10.1.7 (Mac) does not print correctly.

    I have a Mac Pro (Model 1.1) with Adobe Acrobat X 10.1.7.  When an item is scanned, it appears correctly on the screen, but it does not print correctly.  I am sending along screenshots of what a scanned item looks like on the screen and then what prints. 
    Message was edited by: DFSons  Added photos

    Thanks Michael, have tried that, no luck. I will wait a couple of days to see if any other solutions come up (or if anyone else is suddenly having the same issue) before reinstalling Acrobat.
    [OK just tried sending a PDF attachment directly from another program (MYOB) through to Mac Mail and had the same problem so it is not an Acrobat issue afterall, it is a Mac Mail or Mac OS X issue. Will post this on the Apple site.]
    I have resolved the MYOB issue, it was working just painfully slow. So I still have the original Acrobat Pro PDF to Mac Mail issue if anyone knows of any solutions please?
    Message was edited by: jmgd

  • Foreign characters are not printed correctly in Analyzer 6.5.0 and java 1.3.0_02

    Hi,I am using Essbase at 6.5.3 level and Analyzer Enterprice edition at 6.5.0 level. The java plug-in is at level 1.3.0_02.Foreign characters are corectly dispalyed in Analyzer java web client, but when I try to print the report the foreign characters are not printed correctly.I have changed the contents of the font.properties file all code pages from 1252 to 1250. The characters are still not printed correctly.How to "force" the Analyzer print the foreign characters to print?Thanks,Grofaty

    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

  • CR2008 SP5 Labels not printing correctly

    Hi,
    I've got an issue were labels are not printing correctly to a Zebra printer. I'm using Crystal Reports 2008 SP5. The problem is the width is 10cm and the length is 7.5cm but Crystal is automatically changing this to landscape orientation which doesn't print correctly then. From reading older threads, a lot of people have had similar issue but according to this thread - CR 2008 V 12.3.0.601 Labels will not print correctly the issue should be resolved in SP5 but it's still not printing out in the correct orientation despite the print preview looking perfect.
    I've tried checking the No Printer option and the Dissociate Formatting Page Size and Printer Paper Size option and pretty much every other option I've seen mentioned but I still cannot get the label to print in the correct orientation. Has anyone succesfully got this working?
    Thanks

    Hi Gary
    What is the version reported when in the designer you go to the Help menu and then About... ?
    - Ludek
    Senior Support Engineer AGS Product Support, Global Support Center Canada
    Follow us on Twitter

  • Colors not printing correctly. Only blue and black work.

    I just got a new HP OfficeJet all in one inkjet 8620 printer. The colors aren't printing correctly. Everything comes out light blue with black lettering. I tried installing new cartridges (genuine HP) and also tried gently shaking the cartridges. But the problem persists.

    Hi @Iolanthe ,
    I see that you are experiencing issues with the colors not printing correctly. I would like to help you resolve this issue.
    I have provided a document with some steps to try to see if that will resolve the issue.
    Fixing Print Quality Problems for the HP Officejet Pro 8610, 8620, 8630, 8640, and 8660 e-All-in-One...
    Please let me know the results of the Print Quality Diagnostic Page?
    If the test pages are printing properly, it could be a software issue.
    What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
    Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Officejet 8620)
    If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
    Let me know how the printer name was listed.
    From the application, make sure you are selecting the proper paper type.
    Try another application to see if you have the same issue.
    How is the printer connected? (USB/Ethernet/Wireless)
    If you need further assistance, just let me know.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

Maybe you are looking for

  • DVI to video adapter - specs

    Hi. I'm interested in hooking up my Mini to a plain ol' analog JVC TV. I bought this adapter: http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?productLearnMore=M92 67G/A A cookie goes to the person who can answer this for me: does the Appl

  • 1st series iMac G5: Booting problems, kernel panics, waking from sleep...

    Specifications of the iMac described: 1.8 Ghz, 1GB, 80GB, 64 Mb Nvidia VRAM, Airport, 10.5.5 Back in August 2004 my dad bought us kids an iMac G5 for ‘family use’. It had a fresh install of 10.3.5 on it and compared to the (1999) iMac G3 it replaced

  • Finder performance

    Many processes in the finder take very long: Opening folders, drag & drop, copying, cutting and pasting work very slow. For example, moving regular pdf or other files between folders on the same harddrive usually takes more than a minute. The „copyin

  • Image size and resolution question.

    Is an image at W 48.667 x H 32.444 inches at 72 res the same as an image that I could convert in photoshop to 300 res and then the with "Resample Image" clicked off would be W 11.68 x H 7.78 at 300 res for printing purposes? I'm asking this questions

  • Error in ImportData service

    Hi all, I am using a turnkey LC ES Update 1 with MySQL and JBoss on Windows 2003 Server and I get a weird error in one of my processes: 2009-05-15 13:27:25,978 WARN  [com.adobe.workflow.AWS] java.lang.reflect.InvocationTargetException     at sun.refl