Ai PDF becomes distorted when printed from Google Docs

For work, I create price sheets that I save as a PDF and host them on Google docs where other coworkers can access them. When documents are printed from Google Docs, they often become distorted. Sometimes images, such as a logo in the header, will be shifted to the right and bumped down an inch or so. I can usually fix this by rasterizing the objects that are moved. Has anyone else seen this before? An idea as to why this might be happening?

This is really better suited for the Acrobat Windows support forum...
When you repost, be sure to list details of what version(s) of Acrobat or Reader are being used by your client to print on what OS to what type of printer with what version of the driver...because they will ask!
Leonard

Similar Messages

Job error in external Service when printing from Google Cloud: HP Laserjet Professional P 1102w

I have set up my printer and associated it with Google Cloud Printing. I have shared the printer with my daughter who is on a chromebook. When she tries to print, the printer is there and the job is sent to ePrint bu I get an error saying: "job error in external service". No documents are able to print. Google says this is an HP problem.
I have deleted the printer on my daughters account and re-shared it and reassociated it, but this does not help. On my printers page, my daughter's google account is identified as "allowed to print". But it still doesnt work. Any ideas?
This question was solved.
View Solution.

Hello mapuche,
Welcome to the HP Support Forums!
Will the Laserjet P1102w accept an ePrint from any / all other areas? For example, if (on the Chromebook) you open an Email, forward the Email to the printers ePrint address, will it print?
Try logging into HPConnected, under Devices, click Settings> Open to Anyone.
Try sending a print via Google Cloud Print now with this setting enabled, let me know if it sends the print through. I have seen this straighten many issues out.
Would not be a bad idea to check for firmware updates on the printer too: HP LaserJet P1102w Firmware Update Utility<---A USB connection and Windows computer is needed.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Image becoming distorted when printing - smartform in CRM system

We are using CRM 5.0 and have to create a smartform for the acknowledgement of the order. The output is triggered correctly but marketing want me to include an image at the top of the page. I understand that you are only able to load tif or bmp into smart forms and indeed they are printed, however when printed the image is not very clear - looks like it is resizing.
I have tried changing the image in many different ways - and using paint shop pro for uploading the image. I have found that if using TIF the only compression option that uploads is packbits. I have saved the image with as many colours as possible and then reduced it - each time the image looks rubbish! However when I view the file (from my computer) in PSP it looks ok.
I have searched the forums for help but not really found anything that useful. Does anyone have any suggestions how to get the image to come out as expected?
The image stretches across the whole width of the page and just over 3cm deep. There are quite a few colours in the image and it is fairly busy.
Driving me mad here! anyone got any ideas? Maybe I need to install additional filters or something???

managed to get this corrected using faststone image viewer and converting images to 300 DPI.

Pdf file increases when printing from email attachment

We are using Windows XP and acrobat 7.0 professional. We are receiving files with a PDF attachment which is only about 1 MB When we send to the printer it then says the file is now approx 36mb and therefore crashes the printer and we can't print the file. Some of these files have images others don't but have the same problem. We are receiving them from at least 2 different companies - unknown what system they are using. How can we get around this

Are you printing to a PCL or PostScript device? If you have a choice, try
both and see if one works. You also might try using the "Print as image"
feature from the advanced printing options.

InDesign CC interactive forms - PDF is blank when printed from any printer

Hello - I have created an interactive PDF form in InDesign CC, which appears to work perfectly. However, I cannot get it to print. It shows the information on the page in the print preview, but the page is completely blank when it prints to a printer.
In InDesign, I have double-checked that the ‘printable’ option is selected for all my buttons & it is saved as an interactive pdf. I have tried it on different printers, yet I still cannot figure out what’s going on. Even the logo or the title, which aren’t interactive, don’t print. The form is sent very nicely via e-mail, but we need to be able print out the filled in form on our end for our files.
Interestingly, when I save it as a regular PDF file, the information is there, however, all the interactive fields (text boxes and/or buttons) are missing.
I have narrowed it down to the ‘Submit via e-mail’ button that I created in InDesign. If I do not have the ‘Submit’ button, everything works and prints exactly how I want.
I am using Acrobat Standard X as my default PDF program.
I posted this question in the InDesign forum and was advised to ask my question here. Any insight anyone can provide would be greatly appreciated.

You guess?
You’re going to have to give us a firm answer on that because without that we’d be the ones guessing.

When printing from an online PDF, the page prints in extra large scale. How do I fix this?

when printing from an online PDF, the page prints in extra large scale. How do I fix this?

This can happen when Firefox has misread the paper size from the information supplied by Windows. Clearing it can involve finding some obscure settings, but here goes:
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste '''print''' and pause while the list is filtered
(3) For each setting for the problem printer, right-click and Reset it. The fastest way is to right-click with the mouse and then press the r key on the keyboard with your other hand.
Note: In a couple other threads involving Brother printers, the preference '''printer_printer_name.print_paper_data''' was set to 256 and when the user edited it to 1 that fixed the paper size problem. If you see a 256 there, you can edit the value by doubling-clicking it or using right-click>Modify.

Exported pdf from indesign drops punctuation when printed from adobe reader

The pdf prints fine when printed from acrobat pro, but depending on the export pdf settings from indesign, it will drop most numbers and punctuation when printed from adobe reader.

Is Adobe Reader installed on the same computer Adobe Acrobat is?

Prints from DesignJet Z6200PS distorting when sent from Adobe Photoshop CS 5.1

Hello everyone:
Regarding the photo above, the top image is printed from Adobe Photoshop CS 5.1 57" wide and 137" tall to an HP DesignJet Z6200PS 60" color inkjet plotter. The print preview shows that the image looks good and should come out correctly (as the lower image did when printed to a DesignJet Z6200PS as a .PDF file from Adobe Acrobat Reader).
Why is the image printing correctly as a .PDF from Acrobat Reader but not as a JPEG from Photoshop CS 5.1 (same source image)? Any help and feedback is greatly appreciated!
Thanks,
Rick

Hi John:
We are not using a RIP, using the HP PS driver. The top image was set to come out the same as the bottom image but renders what you see (in PhotoShop CS 5.1) instead. If we reduce the size of the image from 57" wide below 54" wide it prints in correct perspective. It prints correctly at 57" wide (bottom image in the photo) when printed from a .PDF file in Adobe Acrobat Reader.

Does anyone know why when printing from light room to pdf the program just closes on me? I've talked to tech support and they are going to get back to me tomorrow but I am desperate I have tuns of homework to finish !!

Does anyone know why when printing from light room to pdf the program just closes on me? I've talked to tech support and they are going to get back to me tomorrow but I am desperate I have tuns of homework to finish !!

No, but if you really mean that the way you said it, I don't know that Print is the best way to this. If you haven't already, after selecting the images you want to get printed, try clicking the Export button in Book or Library module and then selecting format .PDF. Once you export the file to .PDF, try opening it where you saved it and printing from there, not in Lightroom but in Adobe Reader. If that doesn't help, here are a couple of videos that might--follow their instructions carefully with no shortcuts:
Adobe Photoshop Lightroom 4's Export to PDF Using the New Book Module - YouTube
Lightroom 5 - Exporting Images | Getting Started with Adobe Photoshop Lightroom 5 | Adobe TV
If Lightroom keeps closing even when you try all this, you may need to reinstall Lightroom because your copy may be screwed up.

Why buttons from theme distorted when viewing in Google Chrome?

I did an application and i used "Bluejay Theme" and found out that the buttons are distorted when viewing in Google Chrome. Strangely it doesnt happened when viewing in IE or Firefox. Can someone let me know what is the possible cause?
From Chrome - http://oi42.tinypic.com/ador2v.jpg
From Firefox or IE - http://oi43.tinypic.com/hrc4ev.jpg
Edited by: T101_cyberdyne on Jun 4, 2013 4:52 AM

Thanks for your feedback and I think it's what's happening on my pages - the appearance of the scroll bar causes the space at the sides to change so it 're-sizes' which causes the slight movement. Obviously IE and Firefox allow for this in their code but Chrome doesn't.
My site (at www.roosterad.com) is designed with a fixed centre (the website) and elastic sides (the grey space) so it always centres on the page regardless of browser size/resolution. Do you know if there's any way to prevent the issue without loosing this flexibility?

Different Colors when printing from Photoshop and InDesign CS3

Different Colors when printing from Photoshop and InDesign CS3
I have the following problem:
When printing from Photoshop or InDesign to a PostScript printer, Adobe recommends to let Photoshop handle the colors (I use the German version, so I don't know the exact term used, it changes slightly in all CS3 apps anyway).
The manufacturer however told me to let the PostScript printer handle the colors.
When I chose this option in Ps's print dialog and then choose ISO Coated as the printer pfofile, the results are fine.
But when I place the exact same image in an InDesign file and print from InDesign or export to PDF and print via Acrobat, again using "Printer handles colors", the results are the exact same as if I had used Ps and chosen to let Ps handle the colors (way too saturated and a bit too red).
·Photoshop CS3
·InDesign CS3
·Test image is a TIFF in CMYK Fogra 27 Coated (which is also the working color space in Ps and ID.
·Printer: Xerox Docucolor 3535
·Printer profile: ISO Coated
How can I make sure the printer handles the colors in other CS3 apps than Ps? I tried it with ID's print dialog (translated from the German version: Color Management > Options > Color Handling: PostScript-printer decides colors).
Thanks a lot!

RE: "You don't indicate what Xerox printers you have"
In my first post I named it, is that the information you need?
Docucolor 3535 using Splash 3535
That's interesting, so I have to find a way to turn off the printer's Color Management function? I mailed them, hope they can tell me how to do it easily. They usually just tell me to not use any profiles and so on, but that's the general rule in this area, I'm really tired of hearing it. Everybody seems to think profiles and LAB mode are nuclear science and I should stay away from it.
Anyway, the test image I'm using is a simple photograph (size A3, 300dpi), so no transparencies at all. I'm placing this image into an equally large ID file and print it from ID, then export it to PDF-X/3 and print it from Acrobat. Hope that helps.

Colors not printing correctly - Only When Printing from Reader 9

I have recently been having problems printing color PDF's using Reader 9. Yellows are printing as blue, blues as pink, pink as grey, etc. I have no problems printing any other types of photos, documents, or powerpoint presentations so I am assuming it is some setting in Reader. My printer is an HP Color LaserJet CM1015. Any help diagnosing this problem would be greatly appreciated!
Thanks in advance,
Dave

It is using sRGB and that is the only color profile available.
In addition, when I try to print 4 slides per page and 1 slide per page, the colors are completely different than when I try to print 2 slides per page.
I have tried changing settings in print options and put them back to default and nothing I do changes the issue. Again, it only occurs when printing from Reader. Everything else prints colors perfectly fine.

CUPS Error message when printing from some applications

Hi. I've got an issue when printing from some apps, but not others. Up to a few months ago everything was fine, then it started when Word would not print direct to my printer (Epson Stylus Pro 3880), not a big deal as I don't use it a lot and could print it through Safari if needed. Then more worryingly as a designer I found that PDFs stopped printing direct too, again I can print through Safari and Preview. Last night I installed a firmware update and now InDesign (CS4) is refusing to print!! Not great as printing via Safari/Preview doesn't give me the same level of control over my prints. Just checked both Illustrator and Photoshop and they both print okay. I get the same error code each time "error: /usr/libexec/cups/filter/pstoraster failed" Does anyone know what could be causing this?
Thanks in anticipation. D

cytan,
As Matt pointed, an application printing to CUPS controls only the format of the input. It has no direct control over the chain of filters inside the printing pipeline. Acrobat isn't coded to use pstoraster, it is simpling submitting postscript to the print queue. In an un-molested Apple supplied CUPS setup, that works fine.
What is going on is that the CUPS system configuration got mangled by some third party bits. In the Unix tradition, the configuration is fairly transparent, in the form of plain text files. In particular, in /usr/share/cups/mime you will find out exactly how the filter pipeline is configured via a table of what filter to use to convert data between two mime types. So we can inspect how the filters are setup and how a broken pstoraster is getting into the chain.
I don't have a handy "before mangling" state, but I can clearly see the Apple specified filters to be invoked when the input data is application/postscript (in apple.convs). I can also see a conflicting filter definition referencing the broken pstopdf (in mime.convs) but with a higher precedence, overriding the apple specified filter. This is why, in reference to your points #1 and #2, simply removing pstoraster fails, because the filter configuration is what needs fixing.
On my system, I found the pstoraster filter to be a shell script referencing a MacPorts install of ghostscript. I've since removed MacPorts, but that evidentally left the CUPS configuration in this broken state. Without knowing exactly how the CUPS system was put into the broken state, fixing it can be a bit tricky. Another posting suggested replacing the broken pstoraster with the Apple supplied equivalent of pstocupsraster. That might work, but it would be better to simply remove the conflicting filter specification, which on my system is this bit in /usr/share/cups/mime/mime.convs:
# pstoraster is part of GPL Ghostscript...
application/vnd.cups-postscript application/vnd.cups-raster 100 pstoraster
Removing that will restore the Apple specified filter chain for postscript input. With the filter specification gone, you are free to remove the pstoraster filter itself.
On wating for Adobe to fix this...
Acrobat provides enough things to scream about without pinning non-Acrobat problems on it as well. Not only is this problem not the fault of Acrobat, but suggesting that Acrobat should reach into a CUPS system broken by some unknown third party and fix it is only going to complicate the situation by having two third party products trying to un-do each other's configuration of a system resource. Do you really trust Adobe to fiddle with system components it doesn't own? No, I didn't think so. Adobe installers and updaters have enough trouble with the stuff they do own.
So, why does this problem only seem to affect Acrobat (your point #3)? I suspect it is simply that Acrobat is in the minority of submitting Postscript to the print queue. Any print job produced via CoreGraphics APIs is going to enter the system via a different path (namely, PDF), but the Postscript method is completely legitimate and any application that submits Postscript will be affected in the same way as Acrobat.
I hope this sheds some useful light on what is really going on with this problem.
-john

Problems printing from Google Chrome browser using my HP Officejet 6500 E709n Series printer

Dear Sir or Madam:
I am using Microsoft Windows XP Home Edition Version 2002 Service Pack 3 desktop computer.
I have a HP Officejet 6500 E709n Series printer.
I am encountering some problems printing from my Google Chrome browser in my Outlook.com account because when I try to change some settings in the print dialog interface the printout comes out incorrectly.
Below are the 2 snapshots of the print dialog interface of Google Chrome browser before printing an email message from my Outlook.com account.
Are there any software updates to correct this problem?
Please reply back soon.
Thanks.
Sincerely,
Etow

Welcome to the forums Etow,
I saw your post about the issue you are having with printing from Google Chrome. Have you tried disabling your pop up blocker to see if that will help? Also see this guide about Printing with Chrome.
If the above does not help, try using Firefox or Internet Explorer to print.
Have a great Friday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Banding occurs when printing from Illustratror/InDesign on HP Designjet Z5200 PostScript Printer

Recently we got the below printer for large-format prints such as posters, banners and the like.
http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/18972-18972-3328061-12600-3328080-4122732.ht ml
However so far when printing directly from InDesign and Illustrator there have been problems with "banding" (alternating stripes of darker and brighter colors on the paper when printing).
It seems that this could have something to do with either the type of paper and/or the OS (we use both XP and Win7) on which CS5 runs but I am still unsure if these are the real causes.
After having talked to a certified HP-technician (not only a support employee!) the technician pointed towards the CS5 package as the culprit.
At the very moment we are using a workaround that the before mentioned technician advised us to use which is basically the following.
Illustrator --> Saving the Ilustrator file, then opening it in Photoshop and saving as a tiff raster image in the relevant resolution, then importing the tiff raster image into HP's HP own "Instant Printing Pro" printing application.
InDesign --> Saving the InDesign file as a pdf, then opening the pdf in Photoshop and saving as a tiff raster image in the relevant resolution, then importing the tiff raster image into HP's HP own "Instant Printing Pro" printing application.
These two solutions both work without banding on the final print.
However, sometimes - as mentioned before - it seems that the paper might absorb the ink better if it's of a better/thicker quality when banding doesn't seem to occur (at the moment we mostly use plain paper settings in the local printer settings display when loading a roll of paper which also is a cheaper type of paper) and while banding seems to occur mostly when printing from XP machines it doesn't always seem to occur when doing so from Win7 machines.
What's the score on the above?
Any help and input is welcome and appreciated!

Well, I have no official
connection to Adobe, but any manufacturer who sells a product targeted
at the graphic arts industry, and then says that the reason it doesn't
work is because there's a problem with the software produced by the
graphics industry leader needs a reality check. Printer manuafacturers
have had access to Adobe for years, so there's really no excuse for an
incompatibility problem.
Your company is a vendor? Get
escalated. HP should be all over getting this to work correctly,
including providing a RIP for you if that's what it's going to take to
implement proper printing. How do the expect you to demonstrate or
recommend this printer if it stripes the background?
Peter -->
You are right about basically anything that you said and I agree that this should be HP's headache. But it's not so simple at the moment.
First of all I'd hate to stand back like a dummy if it would turn out to be a minor driver setting issue or another insignificant problem that creates the banding. On the other hand it would of course also be the local HP-support failing since they didn't manage to tell us about it in the first place and that's really their job and responsibility but under any circumstance, I'd like to give the ideas and suggestions from the other participants further up this thread a chance and see if the pdf-printing or other ideas work. In other words..., if I'd complain to HP it had to be bulletproof.
Secondly we are supposed to sell these and similar products to our clients and if I should start a dicussion I'd have to argue not only with HP who would most likely claim that the workaround they told us works (in a way) and that this was a result - at least to them - as well. I might also have to start discussing with the CEO of our company, the purchasing department and the marketing director (the latter actually said some time ago when we had the first problems that if the printer didn't work according to the HP-consultant's promises they could have it back, so there is at least some hope there). At the moment I am too busy at work and too low paid to be getting into this. And I seriously doubt that HP would give us a RIP to be testing this off even though we'd argue that the clients won't be able to work this out if we don't do. They'd probably just say that it's mainly for plotting charts and architects or stuff or find a whole range of other excuses. It's not certain and there could be positive surprises but I'd say that that's not likely.
There is one other thing Peter that I am still wondering about...
If you take a look again at the fourth and last picture-link I posted you can see the exact same print as in link no. 3 but whereas the third link shows banding the last - the fourth image link - shows no banding at all. Now I am not a 100% sure anymore if these were both printed directly from Illustrator but to my best knowledge they were since I printed all of these banners the same day and I don't recall saving to tiff or using other programs. I might be wrong but if that's the case then the thick HP-paper doesn't band whereas the thin does. That's the reason why I stated previously that the banding might occur with thinner paper (or wrong paper load settings) and doesn't occur with thicker paper at all. As mentioned I don't recall this action a 100% but am pretty sure. Also therefore I would like to run another test when I get more time and won't be so busy at work as I am right now.
Do you think there could be a difference there...?
macinbytes wrote:
I'm guessing they have the same crappy Colorburst software that shipped with the HP we got and it's never going to get good with InDesign or Illustrator transparency. We have the thermal printer that is 6x more expensive and the software is still bad. At version 9.3 it still fails on InDesign transparency.
We just make tiffs or normalized PDFs for files containing InDesign transparency. Illustrator transparency generally works better than InDesign, but isn't infallible. Anything that uses the gradient feather tool in InDesign I don't even bother with a test print to see if it gets it because I know it will fail 100% of the time.
If they are a vendor they are in a Catch 22 if they do it right and go for a solution that normalizes the files properly before sending to the garbage software that ships with it. When you are talking about an entry level thermal inkjet the software package isn't going to be robust. Something like a GMG or other solution to handle all the show devices files works, but at best you are disingenuous about how files are being handled with your clients and face pushback when they can't run all the cool tricks to them when they get it out in the field.
Happens with Colorburst, happens with Colorgate, happens to a lesser degree even with the lower end Creo RIP. Fiery seems to get it good somehow, but doesn't power a ton of inkjets.
HP support is phonetag hell anyway for inkjets. They buy out tons of companies that produce anything printing like ColorSpan and provide bare minimum support on the products they slap an HP tag on. They want to sell inks and papers. They don't make the software and license it in bulk like the crap they load on their computers. They also usually ship with old software that needs at least a couple point releases before it is current, but even the current software on their thermal printers sucks at InDesign transparency. HP may need a reality check on their software, but I doubt they get it. They've got a sufficient stranglehold and supporting what is essentially a bottom of the barrel portion of their printing business is in the high maintenance low yield square for them.
macinbytes -->
Wow, now THAT is scary reading...!
If what you wrote is true then things really start looking bleak. But I can recognize some of the problems that you are mentioning although I am not into all of the details that you are writing about in your thread. But it sure looks like they just mass produce and try to keep support to a bare minimum whereas they are scoring big bucks on the media, inks and other accessories and then hope that complaints will die and people will just give up in the end.
It does make sense also seen in light of the fact that our local HP-consultant who "introduced" us to the printer praised it to the sky with a lot of "sales mambo jambo", trying it out in HP's own "E-share & Print" (which I was told by the HP-technician was the wrong HP-print program, instead he made me download and install the "Instant Printing Pro") whereas he NEVER even tried it off in any of the Adobe programs or asked some of our employees to do so.
If you are getting more info in regards to the development in these cases or solutions software-like speaking I'd love to hear from you.
Thanks for your time and for posting.

Ai PDF becomes distorted when printed from Google Docs

Similar Messages

Maybe you are looking for