AIGPUsniffer.exe Crashes Win7 x64 - Illustrator is Unusable
Hello!
I have recently installed Illustrator via the Creative Cloud onto a brand new Lenovo X1 Carbon (Intel HD graphics). Upon launching the program an error is thrown saying AUGPUsniffer has crashed. If I ignore the error window Illustrator will still launch but when I try to open a file it will crash and require a force close. I have reinstalled the GPU drivers and Illustrator itself. Any help at all would be appreciated as there is not a single mention of the AIGPUsniffer crashing in this community.
AISPUSniffer.exe has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: AIGPUSniffer.exe
Application Version: 0.0.0.0
Application Timestamp: 536d33bf
Fault Module Name: ig75icd64.dll
Fault Module Version: 10.18.10.3621
Fault Module Timestamp: 5376e483
Exception Code: c0000005
Exception Offset: 00000000001680ca
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 082c
Additional Information 2: 082cbe90057efa4e1e359196c0bde49e
Additional Information 3: ee67
Additional Information 4: ee67b51aa986774002e5960ec98ebe9e
I'm seeing this issue as well. I have Illustrator install on two machines--a Surface Pro and a 2013 iMac, both running Windows 8.1 (fully updated). On the Surface, Illustrator successfully connects to and syncs my Libraries from Create Cloud. On the Mac, it doesn't. Similar to what MrJDuff saw, AIGPUSniffer.exe is crashing on the iMac.
Crash info, copied from the event in Event Viewer:
Fault bucket 85990926477, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AIGPUSniffer.exe
P2: 1.0.0.1
P3: 547efa5f
P4: AIGPUSniffer.exe
P5: 1.0.0.1
P6: 547efa5f
P7: c0000005
P8: 000000000001631e
P9:
P10:
Attached files:
C:\Users\[user]\AppData\Local\Temp\WER5AE8.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\[user]\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AIGPUSniffer.ex e_ab4c8ab98c6b5b8adb8123f468de186e16b62e_2d18b687_169d5c30
Analysis symbol:
Rechecking for solution: 0
Report Id: fde87079-8410-11e4-8291-c8e0eb326620
Report Status: 0
Hashed bucket: de70e9428f446ad6333f9b84e4a30dba
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Illustrator - AIGPUsniffer.exe crashes. Cannot Use Illustrator at all.
Hello!
I have recently installed Illustrator via the Creative Cloud onto a brand new Lenovo X1 Carbon (Intel HD graphics). Upon launching the program an error is thrown saying AUGPUsniffer has crashed. If I ignore the error window Illustrator will still launch but when I try to open a file it will crash and require a force close. I have reinstalled the GPU drivers and Illustrator itself. Any help at all would be appreciated as there is not a single mention of the AIGPUsniffer crashing in this community.
AISPUSniffer.exe has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: AIGPUSniffer.exe
Application Version: 0.0.0.0
Application Timestamp: 536d33bf
Fault Module Name: ig75icd64.dll
Fault Module Version: 10.18.10.3621
Fault Module Timestamp: 5376e483
Exception Code: c0000005
Exception Offset: 00000000001680ca
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 082c
Additional Information 2: 082cbe90057efa4e1e359196c0bde49e
Additional Information 3: ee67
Additional Information 4: ee67b51aa986774002e5960ec98ebe9euninstall, clean and then reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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PS6b1: "The GPU Sniffer Crashed" Win7 X64
PS CS6B1 reports "Photoshop detected an error in your display drive" and disables GPU settings when running on Win7 x64 system with Asus EAH 6970 (AMD Radeon 6970) graphics card. I verfied that the latest Asus/AMD drivers are installed and working properly.
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3200 MHz
Built-in memory: 24566 MB
Free memory: 18591 MB
Memory available to Photoshop: 22238 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
The GPU Sniffer crashed on 3/24/2012 at 8:27:58 AM
Display: 3
Display Bounds:= top: 146, left: 2560, bottom: 1226, right: 4480
Display: 2
Display Bounds:= top: 178, left: -1920, bottom: 1258, right: 0
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
No video card detected
Serial number: Tryout Version
Application folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: E:\scratch\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 1.82T, 1.70T free
Required Plug-ins folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: E:\programs\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
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A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1642
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 5,0,10,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
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dvaplayer.dll DVA Product 6.0.0
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dynamiclink.dll DVA Product 6.0.0
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Required plug-ins:
3D Studio 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Collada 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Maximum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mean 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Measurement Core 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Median 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
MMXCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Picture Package Filter 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Range 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Variations 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
WIA Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Camera Raw 7.0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEWhat display driver version do you have?
Try this: Go to the ATI web site (really, it's the AMD web site), and locate and download/install the latest Catalyst package for your hardware and OS (if memory serves, it's 12.3).
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Here is a system summary:
OS Name
Microsoft Windows 7 Ultimate
Version
6.1.7601- Service Pack 1 Build 7601
Other OS Description
64-bit
OS Manufacturer
Microsoft Corporation
System Name
DOUG-IQ775
System Manufacturer
HPQOEM
System Model
SLIC-CPC (TouchSMart IQ-775)
System Type
x64-based PC
Processor
AMD Turion(tm) 64 X2 Mobile Technology TL-58, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date
American Megatrends Inc. 5.15, 11/26/2007
SMBIOS Version
2.4
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume1
Locale
United States
Hardware Abstraction Layer
Version = "6.1.7601.17514"
User Name
DOUG-IQ775\DOUG
Time Zone
US Mountain Standard Time (AZ)
Installed Physical Memory (RAM)
4.00 GB
Total Physical Memory
4.00 GB
Current Available Physical Memory 1.68 GB
Total Virtual Memory
8.00 GB
Available Virtual Memory
5.32 GB
Page File Space
4.00 GB
Page File
C:\pagefile.sys
STORAGE
USB Flash Memory, s/n 001D0F1FCF2DC8C08406020B, rev 1.00
Generic Flash Disk -- drive 8, 8GB s/n 03483DBB, rev 8.07
WDC WD16 00BEVS-60RST0 -- drive 7, 160GB s/n WDC WD1600 WD-WXC108351497
Generic CF Reader -- drive 5, s/n 058F12M111B, rev 1.01
Generic SM/SD/MS Reader -- drive 6, s/n 058F12M111B, rev 1.00
Century EX35SW4_SB4-A USB Device -- drive 1, s/n 011E011D3B, rev 0100
Century EX35SW4_SB4-B USB Device -- drive 2, s/n 011E011D3B, rev 0100
Century EX35SW4_SB4-C USB Device -- drive 3, s/n 011E011D3B, rev 0100
Century EX35SW4_SB4-D USB Device -- drive 4, s/n 011E011D3B, rev 0100
HARD DRIVES
c:/D:(NTFS on drive 0) *
500.11 GB
k: (NTFS on drive 7)
160.03 GB
w: (NTFS on drive 1)
250.06 GB
x: (NTFS on drive 2)
250.06 GB
y: (NTFS on drive 3)
250.06 GB
z: (NTFS on drive 4)
250.06 GB
WDC WD16 00BEVS-60RST0 USB Device [Hard drive K:] (160.04 GB) -- drive 7, SMART Status: Healthy
WDC WD50 00AAKS-65TMA SCSI Disk Device (500.10 GB) -- drive 0, s/n WD-WCAPW3069745, SMART Status: Healthy
Drives new – drive encryption
Memory Modules c,d
1660.37 Gigabytes Usable Hard Drive Capacity
914.49 Gigabytes Hard Drive Free Space
CD/DVD
TSSTcorp DVDR/RW TS-T632L ATA Device [Optical drive]
Software Versions & Usage
i Adobe Download Assistant
i Adobe Help
i Adobe Photoshop Elements Editor Version 10.0
ı i Adobe Photoshop Elements Version 10.0
ı i Adobe Premiere Elements Version 10, 0, 0, 0
i Adobe Systems Incorporated - Elements Organizer Version 10.0
ı i Adobe Systems Incorporated - ElementsAutoAnalyzer Version 10, 0, 0, 0
Adobe Reader and Acrobat Manager Version 1.5.7.0
i Adobe Reader Version 10.1.3.23
i Adobe Systems, Inc. - Shockwave Flash Version 11,3,300,270
ı i Adobe Updater Startup Utility Version 2.2.0.2 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)
ı i Adobe® Flash® Player Update Service Version 11,3,300,270
i Amazon MP3 Downloader Version 1.0.0.0
i Any Audio Converter Application Version 3, 3, 8, 1
i Any DVD Converter Application Version 4, 0, 1, 1
ı i Apple Inc. - QuickTime QuickTime 7.7.2 (1680.56)
ı i Apple Push
i Apple Software Update Version 2.1.3
ı i Belarc, Inc. - Advisor Version 8.2g
i Canon IJ Driver Uninstaller Version 1.2
i Canon IJ Utility Uninstaller Version 1, 3, 0, 0
ı i CANON INC. - CNSLMAIN.EXE Version 1, 4, 3, 0
i CANON INC. - MP Navigator EX Version 1, 0, 7, 0
i CyberLink - CLDownloader Version 2.3.0.2715
i CyberLink - DZM Version 2.05.3206
ı i CyberLink Corp. - PowerDirector Version 9.0.0.2930
ı i Google Chrome Version 21.0.1180.75
ı i Google Update Version 1.3.21.103
ı i GSpot Codec Information Appliance Version 2, 7, 0, 1
ı i Igor Pavlov - 7-Zip Version 9.20
ı i INR Desk Version 2.0.0.0
ı i Microsoft Corporation - Internet Explorer Version 9.00.8112.16421
ı i Microsoft Corporation - Windows Installer - Unicode Version 5.0.7600.16385
Microsoft Corporation - Windows® Search Version 7.00.7600.16385
ı i Microsoft Malware Protection Version 4.0.1526.0
i Microsoft Network Inspection System Version 4.0.1526.0
ı i Microsoft Security Client Version 4.0.1526.0
i Microsoft ® Windows Script Host Version 5.8.7600.16385
ı i Microsoft® .NET Framework Version 2.0.50727.4927
i Microsoft® .NET Framework Version 3.0.6920.5011
i Microsoft® .NET Framework Version 4.0.31106.0
ı i Microsoft® CoReXT Version 7.250.4232.0
ı i Microsoft® Windows® Operating System Version 12.0.7600.16385
i OpenOffice.org 3.4 Version 3.04.9590
i OpenOffice.org Base Version 3.04.9590
i OpenOffice.org Calc Version 3.04.9590
i OpenOffice.org Draw Version 3.04.9590
ı i OpenOffice.org Impress Version 3.04.9590
i OpenOffice.org Math Version 3.04.9590
i OpenOffice.org Writer Version 3.04.9590
i OpenOffice.org Writer(Web) Version 3.04.9590
ı i Orbitdownloader.com - Orbit Downloader Version 4, 1, 1, 1
i PlotSoft L.L.C. - PDFill PDF Editor with FREE PDF Writer and PDF Tools Version 9.0.0.9
i PlotSoft LLC - PDFill FREE PDF and Image Writer Version 9.0.0.9
ı i Realtek - ReStart Application Version 500, 1001, 719, 2007
ı i Realtek - RtlService Application Version 700, 1004, 1207, 2009
ı i RichVideo Module Version 2.0.1.5417
i Safer Networking Limited - Secure Shredder Version 1.9.0.0
i Safer Networking Limited - Spybot - Search & Destroy Version 1, 5, 2, 0
i Safer Networking Limited - Spybot - Search & Destroy Version 1, 6, 0, 30
i Safer Networking Limited - SpyBot-S&D Version 1, 6, 2, 0
ı i Safer Networking Ltd. - Spybot - Search & Destroy Version 1, 6, 0, 0
i SmartSound Sonicfire Pro Version 5.7.1
i Sun Microsystems, Inc. - Java(TM) Platform SE 6 Version 6.0.0.105
i The Audacity Team - Audacity® Version 1,3,13,0
Can anyone help me get this app going... please!!
Thanks in advance!
DNThis is frustrating! I just answered this post at length, but when I posted it it disappered!
Guess I have to start over and hope for the best!
Is that an HP laptop?
No, it is a desktop. However it is an HP 'hybrid' all-in-one, and uses a lot of laptop hardware and software to keep the low profile case.
-HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575
I read this and it does not apply to my system.
Otherwise, unless I missed it, I do not see mention of your graphics/video card brand/model and driver number
This is why I asked how to upload the Belarc report! Too much info to post. Here is the Graphics info.
Name
NVIDIA GeForce Go 7600
PNP Device ID
PCI\VEN_10DE&DEV_0398&SUBSYS_2A40103C&REV_A1\4&1BC86A40&0&0020
Adapter Type
GeForce Go 7600, NVIDIA compatible
Adapter Description
NVIDIA GeForce Go 7600
Adapter RAM
256.00 MB (268,435,456 bytes)
Installed Drivers
nvd3dum,nvd3dumx.dll
Driver Version
7.15.10.9804
INF File
oem12.inf (nv_NV3x section)
Color Planes
Not Available
Color Table Entries
4294967296
Resolution
1440 x 900 x 59 hertz
Bits/Pixel
32
Display
Nvidia Flat Screen [Monitor] 19.25" vis
Driver
c:\windows\system32\drivers\nvlddmkm.sys (7.15.10.9804, 5.73 MB (6,006,696 bytes), 1/25/2007 6:43 PM)
Check the ATI or nVidia or ??? website to be sure you have a current driver
Another interesting story, that! Nvidia/GeForce does an auto detect and correctly identifies the graphics card, and sends me to a link to upgrade the driver. The driver page says it is for Vista x64 and Win7 x64 (even its long name has 'win7-x64' in it). I download and attempt an install, and it comes back with "you are running Windows 7 64-bit. This driver is for Vista only. Installer closing." I went back and tried 4 other Win-7 x64 drivers, all reported the same thing, even though they state on the site they are for Win7 x-64. I then went to the Device Manager and tried to update the driver, but it reported using 'the most current driver available'. So I uninstalled the current Nvidia driver, which put me into VGA mode. I then went to Windows Update and did a search for updates. It found a missing Nvidia driver and called it 'Nvidia Driver for Win7 x64'. I downoaded and installed it and my system returned to normal 1440 x 900 display. I checked the driver info and it is the same driver as the original, including the release date, so apparently the original driver was in fact x64 compatible, and there does not appear to be an updated driver for it.
Also, for laptops... if that is what you have
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modul es.html
-http://forums.adobe.com/thread/1001579
It is not a laptop, but as it uses many laptop softwares and hardware, I will check these and see if they help. I will post the results.
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
There are no DISPLAY options in my BIOS setup. There is also no update available for the BIOS from HP
Thanks for the help.
DN -
Adobe programs don't work on Win7 x64 with IE8 x32
I have been working for the last 2 hours trying to get adobe flash 10.1 downloaded and installed on Win7 x64 and IE8 x32. It downloads and crashes and never finishes the install, even though sometimes the adobe site tells me it's installed. when I access a website it asks to download the flash player each and every time.
Mind you I don't have a lot of time to troubleshoot and fix adobe issues. I have clients to take care of and if your not going to make your product easier to use then I will block all adobe flash sites from my clients computers. Needless to say this will make them angry at me but let me tell you I don't forgive. I will bash you each and every time a client calls me.I don't understand - in your post you mention "new Flash Player" several times, but in the subject you mention 10.2...?
What is the exact FP version you have?
For your blue box problem, have you tried to disable Hardware Acceleration? -
ITunes (Win7 x64) is no longer opening after the latest version update
iTunes (Win7 x64) is no longer opening after the latest version update - I have attempted an un/reinstall - can anyone offer other suggestions?
I am running Windows 7 64-bit, and am trying to reinstall the 64-bit iTunes from the iTunes website. I previously have had this working for the last few years with no major issues, the Apple Software Updater has been pestering me for some time so I finally got it to update. However now iTunes will not start, if I select the icons nothing happens. There are no iTunes applications running in the background in Task Manager either.
I look forward to your suggestions.
Thanks,
James.1. First check if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
2. If that fails, refer to following article to remove SC Files
http://support.apple.com/kb/TS2363
3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REAPIR. -
File Explorer (explorer.exe) Crashes in Windows 8.1 at shutdown
Hi,
Iv been running a custom built PC with Windows 8.1 (Win7 upgrade to Win8 then 8.1) Now since a couple of weeks after Win8.1, which was running perfectly fine up until last month when I Started to get these Explorer.exe crashes, Im quite knowledge able
with PC so iv done various things such as System Restore (as far back a could) and also followed all the guides on using the Registry editor to disable the Shell Extensions, in addition iv also used Registry Recycler but all to no avail. I then saw this support.microsoft.com/kb/2929203
and decided to use the charms bar to shut down but it still made no difference at all.
I don't really want to preform a refresh because i have so many Desktop Programs installed and i have only had this issue since around Mid way through last month, each time on shut down the instructions (referenced memory) are different but all structured
like: "The instruction at 0x referenced memory at 0x. The memory could not be read. Please if you could help me find a solution to solve this problem with
out preforming a refresh, I know this could be a a program but event viewer tells me nothing so I would greatly appreciate any help.
My System Specs are as follows:
MB: Asus Sabertooth FX R2
CPU: FX6300
GPU: GTX660
RAM: 8GB DDR3 1600
OS: Windows 8.1 Pro 64bit With Latest Updates
If you require any other info just ask :-)Another Update after changing some options in Event Viewer I get this two logs from each crash at shutdown:
The process C:\WINDOWS\Explorer.EXE (DESKTOP) has initiated the power off of computer DESKTOP on behalf of user Desktop\Calum for the following reason: Other (Unplanned)
Reason Code: 0x0
Shut-down Type: power off
Comment:
Followed by:
Application pop-up: explorer.exe - Application Error : The instruction at 0xffffffff referenced memory at 0xffffffff. The memory could not be written.
Click on OK to terminate the program
EDIT: I also got the time of the first reported error: 02/02/2014 04:50:26 -
32-bit ODAC 11.2.0.2.1 Installed on Win7 X64 with Oracle 11gR2 x64
I have Visual Studio 2010 x64 installed on a Win7 x64 Enterprise system, along with Oracle Express Edition 11gR2 x64. I downloaded and installed 32-bit ODAC 11.2.0.2.1 so I could use Oracle databases with Visual Studio, along with SQL Server.
When I tried to run InstallAllOracleASPNETProviders.sql in SqlExplorer, I got an error
D:\app\PaulK\product\11.2.0\client_1\ocijdbc11.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform. Vendor code 0.
Everything was working fine before I installed ODAC 11.2.0.2.1.
I've seen references to a beta x64 version of ODAC. Where do I find it? Do I have to uninstall the 32-bit ODAC first? Will uninstalling the 32-bit ODAC fix SqlExplorer?
Thanks.PaulK wrote:
I have Visual Studio 2010 x64 installed on a Win7 x64 Enterprise system, along with Oracle Express Edition 11gR2 x64. Not sure I follow. Neither VS 2010 or XE 11.2 exists in a 64-bit release. What precisely do you have installed?
I downloaded and installed 32-bit ODAC 11.2.0.2.1 so I could use Oracle databases with Visual Studio, along with SQL Server.Since VS is a 32-bit app (though it can run on 64-bit OS and produce 64-bit binaries), it needs 32-bit libraries, yes.
Is MS SQL Server instance a 32-bit or a 64-bit install? Perhaps both 32-bit and 64-bit clients are needed for planned setup.
D:\app\PaulK\product\11.2.0\client_1\ocijdbc11.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform. Vendor code 0.It seems you are running SQL Developer on a 64-bit java machine. The 64-bit jvm obviously can't load a 32-bit dll, which I'm guessing was found via the 32-bit ODAC's PATH entry. Entry was listed first since Client/ODAC was installed last. Did you use Connection type TNS in SQL Developer? (Or Use OCI/Thick driver ticked in the database / advanced options, in Preferences.)
What's the version of SQL Developer?
Everything was working fine before I installed ODAC 11.2.0.2.1.If I'm correct in various assumptions, you have to cater for different environments/requirements.
E.g to run SQL Developer with correct set of libs.
set PATH=<path to libraries for sql developer/jvm>;<remaining PATH stuff>
x:\some\path\here\sqldeveloper.exe
Another way could be to use Instant Client and drop required lib files (.dll) in proper location within SQL Developer home. (So that it will find proper dlls directly in "cwd" instead of searching via PATH.)
I've seen references to a beta x64 version of ODAC. Where do I find it? There are both production and beta releases.
64-bit ODAC home page:
http://www.oracle.com/technetwork/database/windows/downloads/index-090165.html
Edited by: orafad on Dec 3, 2011 10:20 PM
Edited by: orafad on Dec 4, 2011 1:31 AM -
Adobe CS3 Silent Deployment - Win7 x64
Hello,
I'm trying to silently deploy Adobe CS3 Web Premium to our Win7 x64 machines. I've deployed it to XP machines in the past successfully but I keep getting errors now. I've utilized the '--record=1' option and also successfully created the 'application.xml.override' file and placed it into the right folder. When I go to run the silent install it fails after a minute with an 'exit code 7.' Looking at the installer log it says:
FATAL
Exception: Payload deployment data is invalid or missing
Exit code: 7
My command is: "%~dp0Setup.exe" --mode=silent -–deploymentFile="%~dp0deployment\install.xml" --skipProcessCheck=1
I've run the install manually and it succeeds except for one pop-up requesting 'AdobePDF.dll'
Here is the link to the log:
https://www.box.com/s/c18931eba6cce1bad49bhi
read your issue, are you trying to deploy the software ??
if it a single machine instllation
this might help you
http://kb2.adobe.com/cps/400/kb400593.html
hope it helps
thanks and regards
anish -
WaHostBootstrapper.exe crash
I deployed a web role on a VM that has Windows Azure Emulator 2.2 installed. I saw the following info/error in event log then WaHostBootstrapper.exe had crashed.
On the computer emulator UI, I saw the role state change: Busy/unhealthy/.../Unresponsive.
I checked the package and did found
Microsoft.WindowsAzure.ServiceRuntime.dll ( File version = 2.2.1198.9) at
C:\AzureServices\WebRole\Acms.Service.Azure\csx\roles\Acms.Service\approot\bin
I have copy/paste the events as below. Please help.
Log Name: Application
Source: Windows Azure Runtime 2.2.0.0
Date: 4/3/2014 2:06:35 PM
Event ID: 1002
Task Category: (1)
Level: Information
Keywords: Classic
User: N/A
Computer: accessproxy.vdomain.com
Description:
The description for Event ID 1002 from source Windows Azure Runtime 2.2.0.0 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the
local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
C:\AzureServices\WebRole\Acms.Service.Azure\csx\roles\Acms.Service\approot\bin
"C:\AzureServices\WebRole\Acms.Service.Azure\csx\roles\Acms.Service\approot\bin\Mds\MonitoringAgentLauncher.cmd"
2
Log Name: Application
Source: Application Error
Date: 4/3/2014 2:07:08 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: accessproxy.vdomain.com
Description:
Faulting application name: WaHostBootstrapper.exe, version: 2.2.1198.9, time stamp: 0x5230da90
Faulting module name: WaHostBootstrapper.exe, version: 2.2.1198.9, time stamp: 0x5230da90
Exception code: 0xc0000005
Fault offset: 0x000000000000fddb
Faulting process id: 0x1598
Faulting application start time: 0x01cf4f80aa9f3d05
Faulting application path: C:\AzureServices\WebRole\Acms.Service.Azure\csx\roles\Acms.Service\base\x64\WaHostBootstrapper.exe
Faulting module path: C:\AzureServices\WebRole\Acms.Service.Azure\csx\roles\Acms.Service\base\x64\WaHostBootstrapper.exe
Report Id: e9d7880e-bb73-11e3-88a6-124444444444
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-04-03T21:07:08.000000000Z" />
<EventRecordID>19026</EventRecordID>
<Channel>Application</Channel>
<Computer>accessproxy.vdomain.com</Computer>
<Security />
</System>
<EventData>
<Data>WaHostBootstrapper.exe</Data>
<Data>2.2.1198.9</Data>
<Data>5230da90</Data>
<Data>WaHostBootstrapper.exe</Data>
<Data>2.2.1198.9</Data>
<Data>5230da90</Data>
<Data>c0000005</Data>
<Data>000000000000fddb</Data>
<Data>1598</Data>
<Data>01cf4f80aa9f3d05</Data>
<Data>C:\AzureServices\WebRole\Acms.Service.Azure\csx\roles\Acms.Service\base\x64\WaHostBootstrapper.exe</Data>
<Data>C:\AzureServices\WebRole\Acms.Service.Azure\csx\roles\Acms.Service\base\x64\WaHostBootstrapper.exe</Data>
<Data>e9d7880e-bb73-11e3-88a6-124444444444</Data>
</EventData>
</Event>hi,
Did you try to remove "Windows Azure Runtime " DLL file from your references? I suggest you could try to remove this file from your reference and add it again. At the same time, please make sure your DLL files version is right and the property "Copy
Local" is true.Also, you could refer to this same thread (http://stackoverflow.com/questions/16342105/azure-roles-are-cycling-wahostbootstrapper-exe-crashing-faulting-module-ntdll
Please try it. Any update info,please let me know.
Regards,
Will
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey. -
ScenarioEngine.exe crashed
Windows version: Windows 8.1 x64
Sql server version: 2014 x64 CHS
media: iso downloaded from microsoft.com
ScenarioEngine.exe crashed when installing. Also crashed when uninstalling.
What should I do to make sql server run on my machine now?Hello,
Please remove SQL server from add remove program.If you face issue while un-installing use below method to un-install
a. Click Start. Type REGEDIT in the Start Search bar and press Enter.
b. Select Computer (the root node) in the left pane, click Export under the File menu, choose All under Export range, select Desktop in the Save in box and type backup in File Name. Click Save.
1. Delete the entire Microsoft SQL Server folder from the registry at :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Microsoft SQL Server
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ and search for components related to default instance. Then delete that GUID from following two registry hives:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\<GUID>
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\<GUID>
3. Reboot the server and re-try the installation again.
After un-installation is complete please follow Alberto's post
Please mark this reply as the answer or vote as helpful, as appropriate, to make it useful for other readers
My TechNet Wiki Articles -
Wrong 5.1 speaker mapping with X-fi on Win7 x64
/Wrong 5. speaker mapping with X-fi on Win7 x64?Hi,
I got the X-fi Platinum connected to my Onkyo SR605 receiver. Digital (spdif) connection works fine, but the analogue 5. setup not.
When I test the speakers in the Console, I only get sound from the front speakers (LF, C, RF), and no sound from the 2 back speakers (LR, RR). (I got no sub connected).
However, when I select 7. speaker setup instead of 5. in the console, the left and right side speakers which are added give sound when click the icon for testing. Now this sound comes from the back speakers (LR, RR)!
I want this sound coming from the rear speakers with the 5. setup selected, and not with 7..
It looks like somehow the software is outputting the wrong channels...
All cables are connected the right way, and I don't want to change the speaker connections on my receiver (which supports 7.). That would mess up the spdif DTS bitstream out, which is working fine. The problem is in the x-fi configuration.
Is it somehow possible to "re-map" the speakers in the software, so that I can just setup the x-fi as 5. WITH sound from my rear speakers?
I got the latest Creative drivers installed, on a Windows 7 x64 system.When setting up the speakers in Media Center, here's all it asks, step by step:
Select number of speakers (radio button choice of 2 speakers, 5. speakers [which I have selected], and 7. speakers)
Hit next
What type of cable connects PC to speakers/receiver? Single mini-plug [analog](which is what I have selected, since I'm connected through a green, black, and orange miniplug [6 channel direct]), dual RCA [analog], single RCA [digital], Toslink [digital], or Built-in [laptop]
Hit next
Audio test. It plays 6 tones, they're supposed to hop from speaker to speaker and finally to subwoofer. Only the front center, front left, and rear right play any kind of sound during the Media Center Audio Test. Front Right and Rear Left get nothing at all.
Ok, I tried messing with other settings. I noticed in the THX setup console, I have it plugged in exactly as illustrated (orange plug in port closest to AD_LINK, black in the middle, green on the end), and had it plugged in the same way on my Z-5500 receiver (color coded). I unplugged every speaker except the Center speaker, and I clicked the center speaker in the illustration, and didn't get a sound. When I clicked Front left, the Front Left voice came out of the center speaker, being the only speaker that's plugged in.
What do I have to do to make it designate the correct speakers to the correct locatons?
Is there some kind of codec I'm supposed to be using in order for 5. to work correctly? Because at the moment I only have the center speaker plugged in to the subwoofer's center speaker connector, and the orange minijack from the orange receiver port to the correct port on the X-Fi as illustrated in the THX Setup Console, and it's only playing Front Left's sound. Is there a codec I'm supposed to be using, and if so, where do I get it'sMessage Edited by Guanthwei on 0-29-2006 02:3 PM -
Not sure if this is the right forum?
Getting this error (copied from Event Viewer) on a Windows 8.1 Pro client - an event ID of 1000, every time at the start of profile creation when logging in with a domain account. So explorer.exe crashes because of "twinui.appcore.dll" and profile
creation is taking a very long time (about 17 minutes).
Then after being stuck during "Almost ready" screen we are getting a Start-button that is stuck (non-clickable) (and also arrows on the metro-screen icons). Restarting explorer.exe manually helps to get a functional Start-button again.
Tried using a roaming profile and without using a roaming profile (Group Policy setting to always keep profiles local). That does not seem to matter.
Naam van toepassing met fout: Explorer.EXE, versie: 6.3.9600.17667, tijdstempel: 0x54c6f7c2
Naam van module met fout: twinui.appcore.dll, versie: 6.3.9600.17415, tijdstempel: 0x54503801
Uitzonderingscode: 0x80270233
Foutmarge: 0x000000000008cb57
Id van proces met fout: 0xf28
Starttijd van toepassing met fout: 0x01d05bf587567d80
Pad naar toepassing met fout: C:\Windows\Explorer.EXE
Pad naar module met fout: C:\Windows\System32\twinui.appcore.dll
Rapport-id: cf9c3ec8-c7e8-11e4-8262-0019bbd6f620
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:
Using Samba 3.6.25 with an LDAP back-end. Installed all updates for Windows 8.1 Pro client.
Thanks in advance for any advice.Pasting the crash dump analysis using WinDbg (x64):
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\LocalDumps\explorer.exe.824.dmp]
User Mini Dump File with Full Memory: Only application data is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*DownstreamStore*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*DownstreamStore*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Version 9600 MP (2 procs) Free x64
Product: WinNt, suite: SingleUserTS
Built by: 6.3.9600.17031 (winblue_gdr.140221-1952)
Machine Name:
Debug session time: Thu Mar 12 11:53:12.000 2015 (UTC + 1:00)
System Uptime: 0 days 21:10:37.682
Process Uptime: 0 days 0:01:05.000
Loading unloaded module list
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(338.f94): Unknown exception - code 80270233 (first/second chance not available)
kernel32!RaiseFailFastException+0xae:
00007ffe`cb2faabe e8b1000000 call kernel32!SignalStartWerSvc (00007ffe`cb2fab74)
0:018> !analyze -v
* Exception Analysis
*** ERROR: Symbol file could not be found. Defaulted to export symbols for sppc.dll -
FAULTING_IP:
twinui_appcore!CCriticalFailureHandler::_RaiseFailFastException+c7
00007ffe`bed7cb57 488b4d37 mov rcx,qword ptr [rbp+37h]
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ffebed7cb57 (twinui_appcore!CCriticalFailureHandler::_RaiseFailFastException+0x00000000000000c7)
ExceptionCode: 80270233
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: ffffffff80070005
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=000000000a14f560 rbx=000000000a14fa70 rcx=000000000a14f560
rdx=0000000000000000 rsi=0000000000000001 rdi=000000000a14f560
rip=00007ffecb2faabe rsp=000000000a14f480 rbp=000000000a14fad9
r8=0000000000000000 r9=0000000000000006 r10=0000000000000000
r11=00007ffecb544dd7 r12=00007ffebed00090 r13=0000000008234160
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000244
kernel32!RaiseFailFastException+0xae:
00007ffe`cb2faabe e8b1000000 call kernel32!SignalStartWerSvc (00007ffe`cb2fab74)
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0x80270233 - <Unable to get error code text>
EXCEPTION_CODE: (HRESULT) 0x80270233 (2150040115) - <Unable to get error code text>
EXCEPTION_PARAMETER1: ffffffff80070005
NTGLOBALFLAG: 2000100
APPLICATION_VERIFIER_FLAGS: 48004
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
FAULTING_THREAD: 0000000000000f94
BUGCHECK_STR: APPLICATION_FAULT_SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233
PRIMARY_PROBLEM_CLASS: SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233
DEFAULT_BUCKET_ID: SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233
LAST_CONTROL_TRANSFER: from 00007ffebed7cb57 to 00007ffecb2faabe
STACK_TEXT:
00000000`0a14f480 00007ffe`bed7cb57 : 00000000`80070005 00000000`00000004 ffffffff`80070005 00000000`00000000 : kernel32!RaiseFailFastException+0xae
00000000`0a14fa50 00007ffe`bed7c8c2 : 00000000`00000a9c 00000000`0a14fc20 00000000`000003a8 00000000`000003a8 : twinui_appcore!CCriticalFailureHandler::_RaiseFailFastException+0xc7
00000000`0a14fb40 00007ffe`bed8b349 : 00000000`00000000 00007ffe`bed00090 00000000`000003a8 00000000`00000004 : twinui_appcore!CCriticalFailureHandler::HandleFailure+0xba
00000000`0a14fb90 00007ffe`bed19d8b : 00000000`08242340 00000000`0a14fc00 00000000`00000000 00007ffe`bed34838 : twinui_appcore!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<1> >::Create'::`2'::`dynamic atexit destructor for 'module''+0x7a79
00000000`0a14fbd0 00007ffe`c5055bf1 : 00000000`80070005 00000000`08242340 00000000`00000000 00007ffe`bed19d30 : twinui_appcore!CProcessLifetimeManager::PerformDelayedInitialization+0x5b
00000000`0a14fc20 00007ffe`c5055519 : 00000000`00000000 00000000`08242340 00000000`00000000 00000000`00000034 : windows_immersiveshell_serviceprovider!CImmersiveShellController::_CreateComponents+0x536
00000000`0a14fcc0 00007ffe`c505566e : 00007ffe`00000045 00000000`00000000 00000000`082335f8 00000000`02ea60e8 : windows_immersiveshell_serviceprovider!CImmersiveShellController::_ImmersiveShellComponentsThreadProcInternal+0x17d
00000000`0a14fd50 00007ffe`b41995cd : 00007ffe`c5050000 00007ffe`c50555f0 00000000`00000000 00000000`00000000 : windows_immersiveshell_serviceprovider!CImmersiveShellController::s_ImmersiveShellComponentsThreadProc+0x7a
00000000`0a14fd80 00007ffe`cb2113d2 : 00007ffe`b4199580 00000000`00000000 00000000`00000000 00000000`00000000 : verifier!AVrfpStandardThreadFunction+0x4d
00000000`0a14fdc0 00007ffe`cb51e954 : 00007ffe`cb2113b0 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x22
00000000`0a14fdf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x34
FOLLOWUP_IP:
twinui_appcore!CCriticalFailureHandler::HandleFailure+ba
00007ffe`bed7c8c2 488b6c2458 mov rbp,qword ptr [rsp+58h]
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: twinui_appcore!CCriticalFailureHandler::HandleFailure+ba
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: twinui_appcore
IMAGE_NAME: twinui.appcore.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 54503801
STACK_COMMAND: ~18s; .ecxr ; kb
FAILURE_BUCKET_ID: SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233_80270233_twinui.appcore.dll!CCriticalFailureHandler::HandleFailure
BUCKET_ID: APPLICATION_FAULT_SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233_twinui_appcore!CCriticalFailureHandler::HandleFailure+ba
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:shell_component_startup_failure_error_code_ffffffff80270233_80270233_twinui.appcore.dll!ccriticalfailurehandler::handlefailure
FAILURE_ID_HASH: {bc588def-f8dc-26b8-dac8-a057fb6557c4}
Followup: MachineOwner
0:018> lmvm twinui_appcore
start end module name
00007ffe`becf0000 00007ffe`bee20000 twinui_appcore (pdb symbols) downstreamstore\twinui.appcore.pdb\310246EA4A1E4BF8A48502B727A7376B1\twinui.appcore.pdb
Loaded symbol image file: twinui.appcore.dll
Image path: C:\Windows\System32\twinui.appcore.dll
Image name: twinui.appcore.dll
Timestamp: Wed Oct 29 01:42:41 2014 (54503801)
CheckSum: 0013A0E7
ImageSize: 00130000
File version: 6.3.9600.17415
Product version: 6.3.9600.17415
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: TWINUI.APPCORE
OriginalFilename: TWINUI.APPCORE.dll
ProductVersion: 6.3.9600.17415
FileVersion: 6.3.9600.17415 (winblue_r4.141028-1500)
FileDescription: TWINUI.APPCORE
LegalCopyright: © Microsoft Corporation. All rights reserved.
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