AIM cannot connect in Mountain Lion's Messages app
I upgraded to Moutain Lion yesterday and my AIM account will no longer connect in Messages. Prior to this I was using the Messages beta under Lion and it was working fine. Messages connects fine to my gTalk and iCloud accounts. Adium connects fine to my AIM account using the same credentials. But for some reason, when I add the AIM account in Messages, it just sits there saying "Offline" with the little jagged line icon. I continuously try to change my status to "Available", un-check and re-check the "Enable this Account" checkbox in Preferences>Accounts, and delete it and re-add it. Nothing seems to get it to sign on.
Any ideas?
Ok. Stand-down. After following Ralph's tip here and restarting the computer, things are now working fine. Thanks!
Similar Messages
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In case of lost internet connection during mountain lion download from app store, do i have to start over?
How do I speed this up. I have a fast internet connection but this is obviously not right.
The speed of the downlaod is dependant on the speed of your Internet connection. "I have a fast Internet connection...," doesn't actually mean anything unless you provide some numbers.
I have a cable Internet connection with 32 Mbps download speeds, but if you have DSL, you would probably be limited to 1.5 Mbps. Some would call both of these connections "fast," but obviously one is faster than the other.
What is the speed of your Internet connection?? Don't say, "fast."
Test it here: http://www.dslreports.com/speedtest?flash=1 -
Cannot buy osx mountain lion as the app store rejects my password
Help how can i get the osx mountain lion?
Also keep in mind, that with the recent (or maybe not so recent) password update, the Apple ID password must include:
At least 1 letter
At least 1 capital letter
Must not contain multiple identical consecutive characters (eg: ffffff)
Must nor be the same as the account name
Be at least 8 characters total
and must not be a common password (im not going to lie, i have no idea what that means)
So if this helps narrow your search down, I'm glad!
Good luck! -
I downloaded the mountain lion from the app store and it downloaded. When i installed the mountain lion it said that the hd disk is broken and cannot be repaired, and the other disk doesnt have enough space! HELP and i cannot return to my desktop with the old sofware so i cant use my computer normaly
This error means that your hard drive is badly corrupt and cannot be repaired by Disk Utility. Since you say you don't have backups, this is very bad news. You may already have lost data irrevocably.
First order of business needs to be backing up whatever you can, but this may be difficult to do if the machine won't start up any more. See step 1 of the following post:
https://discussions.apple.com/message/21614450#21614450
Once you have backed up your data, you can address the other issues. -
Cannot Install Recent Mountain Lion upgrade
I recently downloaded the new Mountain Lion OSX version 10.8.2. However, when I tried to install it I received the message that I must first install an earlier
version - 10.8. I cannot find this slightly earlier version anywhere. Can you help? Thank you for your assistance.I believe that means you either have 10.8.2 already downloaded and installed, thus you don't require the update or you have Lion installed and you are trying to install the 10.8.2 update rather than installing 10.8.x via the App Store.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS. -
Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install. Once I wrote my password, and for now on, everytime I start the session, another window advise me that "Java SE 6" is missing, due that, the computer can't run some "CS5Service Manager". If I try to install it, the download ends with an error. If finally, you skip the istallation, you arrive to the dock, but the menu bar at the top of the screen doesn't show up.
In addition, my trackpad doesn't works either. I can move the arrow but i can't click anywhere, probably because the option of clicking by touching is disabeled and I can't performance a regular click.
I'll be very glad if someone know what the heck is happening with my computer. Anyway, I'm going to the genius bar next Saturday. Thx!We're sorry.
We can't find the article you're looking for.
Please return to the Apple Support homepage.
Sigh. -
App Store - Error 13 - Cannot download/install Mountain Lion
Hello,
I tried to upgrade to Mountain Lion via the App Store on my early 2011 MacBook Pro running Lion OS X. Whenever I try to purchase Mountain Lion I am greeted with an error 13 message. I have followed the various other forums suggesting I delete file ~/Library/Cookies/com.apple.appstore.plist in the App Store cookies however this fails to work.
I have also tried the following:
Per post above, enable debug menu via
defaults write com.apple.appstore ShowDebugMenu -bool true
Sign out
Clear cookies AND reset the app, using debug menu
Select Menu->Store->Check for unfinished downloads
Wait for the downloads to finish and then
restart the app store app.
But it failed to work! :(
Thanks in advance for any help as at the moment I am unable to install Mountain Lion and it's rather annoying!
BL.Hello,
I tried to upgrade to Mountain Lion via the App Store on my early 2011 MacBook Pro running Lion OS X. Whenever I try to purchase Mountain Lion I am greeted with an error 13 message. I have followed the various other forums suggesting I delete file ~/Library/Cookies/com.apple.appstore.plist in the App Store cookies however this fails to work.
I have also tried the following:
Per post above, enable debug menu via
defaults write com.apple.appstore ShowDebugMenu -bool true
Sign out
Clear cookies AND reset the app, using debug menu
Select Menu->Store->Check for unfinished downloads
Wait for the downloads to finish and then
restart the app store app.
But it failed to work! :(
Thanks in advance for any help as at the moment I am unable to install Mountain Lion and it's rather annoying!
BL. -
I cannot download mountain lion from the App Store
I am unable to download Mountain Lion from the App Store, I keep getting an error every time I try to purchase the app, I have been trying for a week but no luck.
Can someone please help.
My current opperating system is Lion, which has been updated from Snow Leopard.Yes, my Imac is a 2010 model, and I have checked the requirements, they are all fine.
The error message is
The product distribution file could not be verified. It may be damaged or was not signed.
do you have any suggestions?
Thank you -
while downloading mountain lion, a message appears " an error has occurred". Nothing happens when I press the resume button.
Can you try to create a new User Account, and then pull the OS through there?
Mac OS X 10.6: Creating a new user account
http://support.apple.com/kb/PH6651 -
When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks
Make sure your Mac qualifies for Mountain Lion > Upgrade your Mac to OS X Mountain Lion.
If you have anti virus software installed, disable that before downloading apps.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Try deleting the cache, cookies, and preference files (plist) associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What does that mean, and what can I do?
Try starting in safe mode, holding the Shift key while your computer is starting. After starting in safe mode, open the App Store and download Mountain Lion
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I own osx mountain lion with messages.When i go to create a new message i dont undrestand why you can send it to their email.also is it possible to send a message from my mac to another mac that has mountain lion.
MacBook, OS X Mountain Lion, help meThe recipient needs to have Messages set up with the e-mail. Check the image below:
Hope it heps.
JP -
when I start my laptop it loads a third of the way and shuts down automaticallyI've tried to safe boot, repairing discs and clearing RAM but nothing has worked. basically I've come to the final step of having to a erase my hard drive and reinstall mountain lion however Apple support suggest that I install from a disc however I installed mountain lion from the App Store. can anyone help me go about this?
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Trouble downloading Mountain Lion from the App Store
Hi!
I am currently running snow leopard 10.6.8. I have updated all of my software, run time machine, and backblaze. I have purchased Mountain Lion through the App Store, but have tried to download it three times without success. I get a pop up window about 3/4 of the way through the download that says "download failed" , check our internet connection. I have checked it in the Systems Preferneces and I have green buttons on both the ethernet and wireless connections.
Any suggestions for how I can successfully download and install Mountain Lion?
Thanks!
KimIt won't mess up your computer.
What is Safe Boot, Safe Mode?
Of course, you have backups. Right? -
Unable to download Mountain Lion from the App store
Hi, when I try to download Mountain Lion from the app store I get the message, " The product distribution file could not be verified ... " Obviously I'm doing something really stupid. Advice welcome!
ThanksA belated thanks for your help. I'd never have solved it otherwise. Maybe Apple could change the automatic reply that I got initially ("The product distribution file could not be verified ....") othewise they risk loosing customers.
Thanks again.
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