AIM-IPS password reset

I am following the password reset procedure for the AIM-IPS module in a 2811 Router.
I enter the commnd "service-module ids-sensor 0/1 reset" after I suspended a session, then i return to the session, but the only think there is the username prompt. It never changes to show the bootloader information and the "When prompted for boot options enter *** quickly" sentence.
Doesn anyone have any idea what I could be doing wrong? I've tried it from a shutdown state and from a steady state. I get prompts that the state is changing such as
c2811#service-module iDS-Sensor 0/0 reset
Use reset only to recover from shutdown or failed state
Warning: May lose data on the the NVRAM, nonvolatile file system or unsaved configuration!
Do you want to reset?[confirm]
Trying to reload Service Module IDS-Sensor0/0.
IDS-Sensor0/0 changing state from: SERVICE_MODULE_STATE_HALT to SERVICE_MODULE_STATE_ERRQ
but the session never changes, it just keeps showing
Trying 10.1.9.201, 2194 ... Open
User Access Verification
Username:
Thanks in advance for any help.

Hello there,
I am having the same issue as mike miller.
Let me explain my problem. I set the passwords some time ago and they were working, but then we rolled back the ios to another version, because some eigrp failures has occured. So the IPS was not detectable on that router. Few days ago I have upload another ios, with ips module support (C2800NM-ADVIPSERVICEK9-M, 12.4.(22)T5, also 12.4.15XY3), but I cant login to ips anymore. IP adress stayed the same, passwords as well, but they're not working. So I tried to do a password recovery, but has the same result as mike.
CLI output when trying to reset the module :
Sit-Man1#service-module idS-Sensor 0/0 reset
Use reset only to recover from shutdown or failed state
Warning: May lose data on the the NVRAM, nonvolatile file system or unsaved configuration!
Do you want to reset?[confirm]
Trying to reload Service Module IDS-Sensor0/0.
changing state from: SERVICE_MODULE_STATE_STDY to SERVICE_MODULE_STATE_ERRQ
CLI output with module status :
Sit-Man1#service-module idS-Sensor 0/0 status
Service Module is Cisco IDS-Sensor0/0
Service Module supports session via TTY line 194
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
After this "recover" module goes to Steady mode and ip address replies.
Sit-Man1#service-module idS-Sensor 0/0 status
Service Module is Cisco IDS-Sensor0/0
Service Module supports session via TTY line 194
Service Module is in Steady state
Service Module heartbeat-reset is enabled
Getting status from the Service Module, please wait..
Cisco Systems Intrusion Prevention System Network Module
Software version: 7.0(2)E4
Model:             AIM-IPS
Memory:            443504 KB
Mgmt IP addr:      192.168.21.210
Mgmt web ports:    443
Mgmt TLS enabled: true
Was trying to disable heart-beat, enable it again, shutdown module before reset, tried 3 different IOS versions, power off the router. None of this did help so far...
Any ideas?
Thank you.

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