AIM to .Mac video grayed out

Greetings,
A friend bought a new iMac today, signed up for an AIM account, and plugged that into iChat. I added their AIM id to my Buddy List and could see that they were online, but could only do a text chat. Video chat was grayed out. I have a .Mac account.
Any suggestions for getting a video chat going?
Thanks!
Paul

Hi,
They should check the View Menu in iChat.
They should make sure Show Video Status (And the Audio One) have ticks next to them.
Next they should go to the Video Menu and do the same with Microphone Enabled and Camera Enabled.
After that it is really about whether they have a camera or a Mic (An iMac does)
and if they have enough Internet speed.
10:48 PM Tuesday; May 17, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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AIM to .Mac video grayed out

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