AIM Unity Express recovery

I had several electrical problem for about an hour powering down and up the router for about 4 or 6 times, after that the router restart to work as normal but the AIM Unity Express did not start as normal. I have a message that is trying to recover from error and that is not available.
I reload, reset, shutdown and I can not log in, I can not even ping to the CUE, when I try to shutdown the module it says that the shutdown is not complete and when I start a session it stays there doing nothing.
The worst of this is that I think the data is missing or lost, how can I recover to upload the system to the compactflash memory card??
Very urgent, please need help.
Thanks.

The last info I got, is that the CompactFlash is damage, I receive the message:
Not a cisco supported CF. Please use cisco supported CF and reinstall the software.
System Halted.
Does this CompactFlash has a solution erasing it and uploading again the software?? Do I have to use erase flash: (ClassB) or format flash: (ClassC)??
Is there a way to do it in the same router??
Thanks, please any help.

Similar Messages

Unity Express 8.6 custom script not working properly

Hello!
I'm having an issue with a custom auto-attendant script for Unity Express 8.6.6.
A brief overview of the expected call flow:
Call comes to 2600, which is set to forward to 2699 if busy or no answer.
Call to 2699 is sent to CUE, which is set to answer with the auto-attendant script.
Script does a time-and-day check to determine if the site is within business hours.
If within business hours, a prompt stating line is currently busy, please leave a message is played, and call is forwarded to 2601.
If outside business hours, a prompt stating office is closed is played, and call is forwarded to 2601.
Calls to 2601 are all forwarded to voicemail.
My first version had a Business Hours object, with a schedule parameter set so that the schedule could be chosen in the CUE GUI. This script did not appear to work properly, as the AfterHours option was always selected by the script. My current version removed this object and replaced it with manual Time-and-Day objects, but the same behavior as above occurs – the AfterHours option is always selected.
Both scripts validated in the editor, and the CUE has been rebooted since the script was first uploaded. TAC validated that nothing in the "show run" is causing CUE to ignore the time-and-day checks. I've attached a ZIP file that contains the scripts, "show software version" and "show license status application" output.
Am I missing anything?

I read through the document, and it says that the atrace.log file that is generated is not cleartext. Is there any application I can use to read the traces I generate?
EDIT: Apologies, it appears this documentation needs to be rewritten. I was looking at the process to enable traces on an AIM module, when our Unity Express module is on an Internal Services Module 300. I issued "show trace buffer trail" and placed a test call, and this is what I see:
3700 05/25 14:26:12.254 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=188,Step Class=com.cisco.wfframework.steps.core.StepComment,Step Description= /* Open/Closed check */
3700 05/25 14:26:12.255 ACCN ENGN 0 Execute step of Task 19000000034 : /* Open/Closed check */
3700 05/25 14:26:12.255 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=261,Step Class=com.cisco.wf.steps.ivr.DayOfWeekStep,Step Description=Day of Week
3700 05/25 14:26:12.255 ACCN ENGN 0 Execute step of Task 19000000034 : Day of Week
3700 05/25 14:26:12.255 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=275,Step Class=com.cisco.wfframework.steps.core.StepGoto,Step Description=Goto AfterHours
3700 05/25 14:26:12.255 ACCN ENGN 0 Execute step of Task 19000000034 : Goto AfterHours
3700 05/25 14:26:12.256 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=37,Step Class=com.cisco.wfframework.steps.core.StepLabel,Step Description=AfterHours:
3700 05/25 14:26:12.256 ACCN ENGN 0 Execute step of Task 19000000034 : AfterHours:
3700 05/25 14:26:12.256 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=228,Step Class=com.cisco.wfframework.steps.core.StepComment,Step Description= /* Play VTG_Closed prompt ... */
3700 05/25 14:26:12.256 ACCN ENGN 0 Execute step of Task 19000000034 : /* Play VTG_Closed prompt ... */
3700 05/25 14:26:12.256 ACCN APMG 0 EXECUTING_STEP:Executing a step: Application=App[name=autoattendant,type=Cisco Script Application,id=1,desc=autoattendant,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[,name=autoattendant,id=1,type=Cisco Script Application.description=autoattendant,enabled=true,sessions=2,script=SCRIPT[aa_vtgnwd.aef],access=0,privilege=1,script=SCRIPT[aa_vtgnwd.aef]]]],Task id=19000000034,Step id=214,Step Class=com.cisco.wf.steps.ivr.OutputStep,Step Description=Play Prompt (--Triggering Contact--, pAfterHours)
3700 05/25 14:26:12.256 ACCN ENGN 0 Execute step of Task 19000000034 : Play Prompt (--Triggering Contact--, pAfterHours)
It appears as though the script engine is seeing the Day of Week object, acknowledging it without somehow doing anything with it, and then choosing a "goto AfterHours" step within that object and playing that prompt, which is consistent with the behavior we're seeing.
Any thoughts?

Unity express 7.1.4 License Issue

Hi I'm using this new version over an AIM CUE, that comes allready installed in the module
The problem that i recongnize,is that the VM-mailboxes are in Evaluation state, i activate the vm-mailbaxes via this command through aim-cue cli:
license activate voicemail mailboxes 25.
So the VM are going to work for a period of time (Evaluation), so i check for cisco documentation, and it comes that it should be installed if you buy the license for the VM mailboxes, really don´t know if they bought that license, should i have a pack number for it? so i can register and apply the lic file.}
FYI:
CUEGP1# sh license all
License Store: Primary License Storage
StoreIndex: 0 Feature: VMIVR-PORT                        Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Count: 6 /6
        License Priority: Medium
License Store: Evaluation License Storage
StoreIndex: 0 Feature: VMIVR-VM-MBX                      Version: 1.0
        License Type: Evaluation
        License State: Active, In Use
            Evaluation total period: 8 weeks 4 days
            Evaluation period left: 8 weeks 3 days
            Expiry date: Sat Apr 24 10:11:22 2010
        License Count: 600 /25
        License Priority: Low
License Store: Evaluation License Storage
StoreIndex: 1 Feature: VMIVR-PORT                        Version: 1.0
        License Type: Evaluation
        License State: Inactive
            Evaluation total period: 8 weeks 4 days
            Evaluation period left: 8 weeks 4 days
        License Count: 60 / 0
        License Priority: None
License Store: Evaluation License Storage
StoreIndex: 2 Feature: VMIVR-IVR-SESS                    Version: 1.0
        License Type: Evaluation
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 8 weeks 4 days
            Evaluation period left: 8 weeks 4 days
        License Count: 60 / 0
        License Priority: None
Regards.
Carlos

Hi Thirruselvaa,
When you loaded the licenses what did the area highlighted below show?
Using CLI Commands to Install Licenses
After you obtain a license file from Cisco's licensing portal and copy it to a FTP or TFTP server, use the following CLI commands to install the license. Only the use of FTP is shown below. SUMMARY STEPS
1. license install ftp://username:password@ip_address/path/license_file
2. reload
3. enable
4. show license all
5. show license in-use
6. show license status application DETAILED STEPS
Step 1 license install ftp://username:password@ip_address/path/license_file.
Use this command to install all of your licenses. As shown in the following example (which is truncated for easier readability), the command initiates several actions that result in either the printing of an end user license agreement with prompts to accept the agreement (for extension licenses only) or messages indicating that the license is installed. When a license is successfully installed, a message will confirm the installation and state whether or not the licensed feature is present in the current image.
service-module# license install ftp://192.1.1.53/lic/nme-159/nme-159.lic
Installing...Feature:VMIVR-IVR-SESS...Successful:Supported
License Note:
Application will evaluate this change upon next reload
Installing...Feature:VMIVR-VM-MBX...Successful:Supported
License Note:
Application will evaluate this change upon next reload
Installing...Feature:TCV-USER...Successful:Supported
License Note:
Application will evaluate this change upon next reload
Installing...Feature:VMIVR-PORT...Successful:Supported
License Note:
Application will evaluate this change upon next reload
4/4 licenses were successfully installed
0/4 licenses were existing licenses
0/4 licenses were failed to install
The installation process does not install duplicate licenses. The following message is displayed when duplicate licenses are detected:
Installing...Feature:xxx-xxx-xxx...Skipped:Duplicate
Note Install all of your licenses before continuing to the next step.
Step 2 reload
Use this command to reboot the module:
service-module# reload
Step 3 enable
Use this command to enter Privileged Exec Mode:
service-module# enable
Enter Your Password If Prompted.
Step 4 show license all
Use this command to display a summary of all of the licenses installed on your module:
service-module# show license all
StoreIndex: 0 Feature: VMIVR-PORT                        Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 4 / 4
License Priority: Medium
License Store: Evaluation License Storage
StoreIndex: 0 Feature: VMIVR-VM-MBX                      Version: 1.0
License Type: Evaluation
License State: Active, Not in Use, EULA not accepted
     Evaluation total period: 8 weeks 4 days
     Evaluation period left: 8 weeks 4 days
License Count: 600 / 0
License Priority: None
License Store: Evaluation License Storage
StoreIndex: 1 Feature: VMIVR-PORT                        Version: 1.0
License Type: Evaluation
License State: Inactive
     Evaluation total period: 8 weeks 4 days
     Evaluation period left: 8 weeks 4 days
License Count: 60 / 0
License Priority: None
License Store: Evaluation License Storage
StoreIndex: 2 Feature: VMIVR-IVR-SESS                    Version: 1.0
License Type: Evaluation
License State: Active, Not in Use, EULA not accepted
     Evaluation total period: 8 weeks 4 days
     Evaluation period left: 8 weeks 4 days
License Count: 60 / 0
License Priority: None
Note If your module was shipped with Cisco Unity Express 7.1 or later, the output will display CSL-based evaluation licenses, as shown above.
Step 5 show license in-use
Use this command to display information about the licenses that are in use on your module:
service-module# show license in-use
StoreIndex: 0 Feature: VMIVR-PORT                        Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 4 /4
License Priority: Medium
StoreIndex: 1 Feature: VMIVR-VM-MBX                      Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 5 /5
License Priority: Medium
Step 6 show license status application application-name
Use this command to display information about the applications that are installed on your module. If you do not supply an application name, information is displayed for voice mail and IVR.
service-module# show license status application
voicemail enabled: 4 ports, 4 sessions, 5 mailboxes
ivr disabled, no activated ivr session license available
Cheers!
Rob

Cisco Unity Express 8.6.6 Voice Mail not deleting when e-mail with attachment deleted

I have a Cisco Unity Communications Manager rel 9.1.2 that supports a remote location with a Unity Express rel 8.6.6 voice mail service module in the voice gateway to insure if WAN goes down the location still has voice mail. We have Voice Mail to E-Mail working. The problem is that when the e-mail with the voice mail is deleted the message stays in the Unity Express Voice Mail Box. All of our local users on the same Call Manager Cluster using a local Unity Connection Cluster rel 9.1.2 have the voicemails deleted when the e-mail is deleted.
How can I resolve this issue?

Found another post that referenced Cisco Bug ID CSCti37610.
CUC plays message is from Unity Connection Messaging system
Symptom:Before message playback, Unity Connection plays the message is from Unity Connection Messaging System instead sender's ANI
Conditions:Problem was observed on Unity Connection cluster and appropriate services are not rebooted after changing the SMTP domain name
Workaround:
Restart the Unity Connection servers
It should have been fixed in 8.5 but we did change the SMTP domain name on 8.6 and now see the problem. Will schedule a reboot and see if the issue goes away.

Unity Express - Incoming calls wont get voice mail

CUE works fine with telephones on my local network. Incoming and outgoing calls work fine.
However when I get an incoming call via SIP trunk the call will not get forwarded to unity express after 10 seconds. The line goes dead.
I searched for another post which suggested the following commands:
telephony-service
call-forward pattern .T
voice service voip
allow connections from h323 to sip
I've double checked them and there's still something wrong.
Here's my current configuration:
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
h323
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
telephony-service
load 7910 P00403020214
load 7960-7940 P00305000301
max-ephones 24
max-dn 24
ip source-address 192.168.20.1 port 2000
auto assign 1 to 24
system message Comtek
voicemail 3000
max-conferences 8 gain -6
call-forward pattern .T
moh music-on-hold.au
time-webedit
transfer-system full-consult
transfer-pattern 2...
transfer-pattern 3...
directory last-name-first
directory entry 2 2001 name Phone Two 7912
directory entry 3 2000 name Phone One 7970
ephone-dn 1 dual-line
number 2000 secondary 441833000000
call-forward busy 3000
call-forward noan 3000 timeout 10
no huntstop
ephone 1
no multicast-moh
device-security-mode none
mac-address 0017.0EF0.3642
type 7970
button 1:1
So pros, any suggestions?
Thanks

I made a new dial-peer to handle incoming calls as follows.
dial-peer voice 1000 voip
description Incoming SIP
translation-profile incoming SIPin
voice-class codec 1
session protocol sipv2
incoming called-number .T
dtmf-relay rtp-nte
no vad
The translation-profile puts the call through to my 2000 extension.
This is my "show call active voice brief" when an external incoming call is ringing through to my 2000 ephone-dn.
To me this seems to show the dial-peer "1000" matching and using the g711ulaw codec
Telephony call-legs: 1
SIP call-legs: 1
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
1715 : 552 596706500ms.1 +-1 pid:1000 Answer +441833696807 connecting
dur 00:00:00 tx:0/0 rx:0/0
IP 87.127.240.98:16188 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
1715 : 553 596706510ms.1 +-1 pid:20001 Originate 2000 connecting
dur 00:00:00 tx:0/0 rx:0/0
Tele 50/0/1 (553) [50/0/1.0] tx:0/0/0ms None noise:0 acom:0 i/0:0/0 dBm
Telephony call-legs: 1
SIP call-legs: 1
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
This is the "show call active voice brief" for an external incoming call when the call is established.
Telephony call-legs: 1
SIP call-legs: 1
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
1731 : 569 597220040ms.1 +3730 pid:1000 Answer +441833696807 active
dur 00:00:02 tx:105/16800 rx:104/16640
IP 87.127.240.98:15162 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
1731 : 570 597220060ms.1 +3700 pid:20001 Originate 2000 active
dur 00:00:02 tx:0/0 rx:105/16800
Tele 50/0/1 (570) [50/0/1.0] tx:16180/16180/0ms g711ulaw noise:0 acom:0 i/0:0/0 dBm
Telephony call-legs: 1
SIP call-legs: 1
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
Not too sure where to go from here.

Unity Express: More than one phone / DN with a voice mail box

I'm running Unity Express 8.0.2.
Is there a way to associate two extensions on separate phones, with one voicemail box?

Hi
From memory, you can add the second extension number as the "Primary E.164 number" on the user associated with the voicemail box.
That way both phones should be associated with the same VM box.
HTH. Barry

Unable to create a notification for a group (Cisco Unity Express 3.2)

There is Cisco ISR 2821 with CME 7.1 and Cisco Unity Express 3.2.
I am trying to create notifications for a group named AAA in CUE.
I do following (GUI):
1. Go to Configure -> Groups
2. Click on the group name AAA.
3. In Group Profile window 'Enable notification for this user/group' option is enabled.
4. Go to Mailbox tab. There is an associated mailbox with ticks against Enabled and Fax Enabled.
5. Go to Notification tab and see the warning:
No Notification Devices found for User/Group
Also, there are another several groups on this system and I am able to turn notification on for them. These groups have the same owners and members that AAA has. Moreover, if I create a new group and set it up absolutely the same as AAA, I can turn notifications on for it.
The problem in this way is that we have our custom greetings and after I created a new group, for example BBB, with the same settings (as AAA, inluding Primary Extansion and Primary E.164 Number) and remove these numbers from AAA, then it works and users would receive notification about new voice messages. BUT, when I call BBB I listen to standart Cisco greeting promts.
I don't undestand why it happens, because all these greetings are determined in Voicemail -> Auto Attendant section and I did not any changes here at all.
How can I fix this 'notification' problem?
Thanks.

Process with success:
unzip the packet in: C:\APEX
1. Install:
@apexins SYSAUX SYSAUX TEMP /i/
2. Change to password:
@apxchpwd,
3. Run apex_epg_config.sql
On windows:
@apex_epg_config.sql (page 30, the guide of intallation)
Important:Replace SYSTEM_DRIVE:\TEMP by C:
E.g.: @apex_epg_config C:
After this, follow the next steps
4. ALTER USER ANONYMOUS ACCOUNT UNLOCK;
Finish! Just execute apxldimg.sql script if you is upgrading from a preview release.
Now try the connect on the browser IE6 o later:
http://localhost:8080/apex/apex_admin
Then create your workspace.
Edited by: [email protected] on 10/03/2009 11:59

Toll fraud traffic pumping on a Call manager express and unity express with an 800 toll free number.

I have a customer with a call manager express and a unity express. They have an 800 toll free number that rings in to an auto attendant on the CUE. The problem is something called toll fraud traffic pumping. The caller, always from a different number, reaches the auto attendant by dialing the 800 number. They then somehow manage to keep the line connected for up to 12 hours by somehow staying in the auto attendant. I opened a TAC case and was informed that it is not in Cisco's hands to create a way to disconnect a call that is connected to the CUE. I need a way to have a call that stays in the auto attendant or voicemail after 3 to 5 minutes. I can't see a way to do it in the auto attendant script. Can someone help with a method that will disconnect the caller if they stay in the CUE for a period of time?

Thank you for the response Jaime.
That is what TAC told me. I am not familiar with TCL scripting and I have been looking at some guides on it. Any advice on a source to go to for assistance with that, possibly someone to help?

Problem with the Unity express Script

Hi
I have created a script in Unity Express . one of the option is redirecting the call to one international number .but when user press the option it says number is incorrect .
Can some one pls suggest what could be the issue.
> when dialing the same nunber from the phone it works fine .
>Thanks

Hi Kailash,
Did you try appending country code before the phone number in redirect step?
Do you have appropriate dial-peer on CME?
You have mentioned that, calling that international number from phone directly works. From which phone you are dialing that number? I mean is that phone also registered to same CME?
Thanks,
Bhavya

SCCP is not supported on Cisco unity express?

Hey,
I was reading some integration (with CME or CUCM) articles on interweb and somehow I got this impression that SCCP is not supported or working well on CUE... MWI will be using SIP if CUE and CME are integrated, what about CUCM?
I checked SCCP Compatibility matrix and there is no information of CUE...
So I am here asking this questions: SCCP is not supported on unity express?
Thanks,
Shuai

Jaime (+5)
CallManager for Cisco Unity Express Configuration Example
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml
HTH
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.
Jorge Armijo
Please remember to rate helpful responses and identify helpful or correct answers.

How can I create a call menu on Unity Express?

Hi everyone...
Is anybody know where can I find a tech note for a menu answering option in Unity Express.
thanks

Hello Juan
please refer to this link, let me know if this help
call-flow section and scrpting through achieve this
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml
Br,
Nadeem
Please rate all useful post.

Management for Callmanager express and Unity express

I will have the first Callmanager express and Unity express in our company soon. I want to get a typical configuration for the router; especially SNMP traps and Loggin statements
Thanks

For more information on the topic kindly follow the url ,
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a00806e8c5c.html

Logical Standby - Application Express Recovery

Ive asked a similar question in the following threads:-
Re: Recovering Logical Standby - Non-Guarded Schemas
Logical Standby - Application Express Recovery
Were using 10g Logical Standby database for our reporting environment and within it we have Oracle Application Express. i initially installed APEX into the logical after it was created. We then had to recover the primary RESETLOGS and reinstantiate the Logical - but since the APEX components were not-guarded by Data Guard they werent recreated after the reinstantiation. So it got me thinking.
Q1) Is it best to install Apex into the primary so the schema objects get recreated if we have to reinstantiate the Logical
Q2) If you do 1) this means you have to manually copy the files on the OS across - are there issues with this?
Does anyone else have this issue with an Apex installation?
Thanks for you help
Simon

you may want to try this one on the database general forum as well

Bussines Hours shedule in unity express does not work properly

Hi,
End user has a unity express 8.0.5 version. I created an script with Editor Express where I defined a Bussines Hours Shedule.
I have noticed that sometimes the main menu prompts is played eventhough is not a working hours.Other times Bussiness Closed promts is played correctly but after it the main menu prompt is played (I expected to finish the script when the Bussiness Closed prompt is played).
I have checked several times but the problems remains, I do not know why. I attach the screen shot of script.
regards

You can ask advice at this forum.
*http://stackoverflow.com/questions/
It looks that the code that calculates the menu width and position isn't triggered unless you resize the window (changing the width 1px by dragging the border or zooming the page works), so the menu flyout still has the default setting.
I see:
<pre><nowiki><ul style="width: 51px; left: 1100px; display: none;" class="sub-container flmenu">
</nowiki></pre>
After a resize this changes to:
<pre><nowiki><ul style="width: 898px; left: 252px; display: none;" class="sub-container flmenu">
</nowiki></pre>
I don't know how this onresize event ($(window).on('resize', function()) would have to be triggered to initialize the menu properly.

Queries about Cisco Unity Express

Hi
I have a CME & CUE 8.x . site is recently installed . i noticed that users in Unity Express have not showing with the phone (Mac address )
> is it OK to not add the Mac address ... will VM work for the users .
> I also tried to add the phone but it says " I Thinki it is not properly communicating with the CME .
No unassociated phones found on the call agent.
Please suggest ..
KS

Have you already reviewed the CME and CUE configuration guide available on CCO??
Pretty easy to find.
CUE does not require MACs, that's CME.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

AIM Unity Express recovery

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