AIM with BlackBerry 8120 is glitchy

My boyfriend has a Blackberry 8120. He downloaded the AIM client so that he could talk to me through my regular AOL Instant Messenger on my laptop. Not sure what's going on with his phone, but when he IMs my computer, I get all of his messages but he only gets some of mine. I'm not sure if its a signal problem. One night, I could not send him ANY messages. Other nights he will not get any messages from me for a while but then he will get a whole pile of them later, long after anything has been said. We think it might be the signal and that we need to find him an antenna booster, but we're not sure.
It was raining pretty heavily here last night but he got a few of my messages. The night that he didn't recieve any at all, it was a clear as a bell. Anyone have any ideas? Thanks.

From the horror stories I've heard with BB this will be my last one as soon as my contract ends. Mine hasn't turned itself off in the middle of a conversation yet- just if I press it gently in the middle or jar it and sometimes for no reason whatsoever but hearing some of the other problems this is minor! My only concern is if I should fall and its turned itself off and can't get it to turn back on without plugging it in to a mains or car and could be where I'm unable to. Very disappointed.

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Help with blackberry 8120

Hi, I dont know why but I dont get a option to set up my email account with an existing one, the only option that shows is to set up the enterprise activation; also (while connected in wifi) I downloaded the facebook app, the balckberry app store and the didnt work. And in windows live for blackberry it stays connecting and it doesnt connects. Also I cant use gps. If someone can help me I would appreciate greatly.

Do you have a BlackBerry Data Plan on your account? You must, to get the personal email setup icon, as well as for other application you mentioned to work.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Aim on blackberry

when using AIM instant messanger via the blackberry two questons 1. do messages get included in the text count each month? 2. on the bill in the breakdown are the messages broken down by time date ect per user like they are for phone calls and texts? 3. if you are using AIM with a non verizon user does it add extra charges?
I"ve never used AIM on the blackberry and just wanted to know how it works and what shows up on the bill. THanks

Hi,
Here is the info page from RIM on AIM with several links to info and support:
http://na.blackberry.com/eng/devices/features/im/aim.jsp
Peace,
BBTechSupport
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Also please mark it as a solution if your problem is solved.

Blackberry 8120 is driving me mad!

Hello All
New to forums and also Blackberry.
Recently bought a Blackberry 8120 on Orange in the UK, Everything works great, email, calls, text, everything is fab.
What is really driving me insane is the phone is so unreliable.
For some unknown reason, the phone just has a habbit of dieing on me. Be it sitting doing nothing or in the middle of a call, it just dies for no reason, I have to take the battery out and replace it and let it reboot to get it back into life.
I am getting fed up being in the middle of a call and the phone failing (Even when the battery is at 80%), its not dropping calls, the phone is just dieing, black screen and no service light.
Does anyone have any ideas? Would be gratefull for any help / feedback.
I love my phone, but im really starting to not be impressed with Blackberry!
Many thanks!
Message Edited by Sam_Mac on 03-11-2009 08:35 AM

From the horror stories I've heard with BB this will be my last one as soon as my contract ends. Mine hasn't turned itself off in the middle of a conversation yet- just if I press it gently in the middle or jar it and sometimes for no reason whatsoever but hearing some of the other problems this is minor! My only concern is if I should fall and its turned itself off and can't get it to turn back on without plugging it in to a mains or car and could be where I'm unable to. Very disappointed.

ISE 1.2.0.899 patch 1,2,3,4 with blackberry 9700

Hi, I'm using ISE 1.2.0.899 patch 1,2,3,4, and I am trying to use guest portal on blackberry 9700.
I verified that I am able to do 802.1x with blackberry.
I associated to ssid, and opened web browser, and I can see the guest portal.
However, when I clicked on "don't have account?" to creating guest ID, I could not go any further.
does anyone know if it's supported or not ? if it's working or not ?
I know in the network compatibility document for 1.2, there is no mention about blackberry.
does anyone know about this ?

Saurav Lodh, I did check the default time profile that is being used the sponsor. I even created a custom time profile to rule out any timeout on the Guest account, but even with the custom profile time the Guest account times out between 7 to 10 minutes and asks to re-authenticate again. I don't know if there is another place to look out for any timeouts, or is it maybe a bug with this version of ISE, but I couldn't find anybody else having this same issue which makes me think that it has to be a setting that is causing this problem.

Blackberry 9900 will not connect with Blackberry Desktop (v 6 or v7). I am running Windows 7.

I am running Windows 7, and have a Blackberry Bold 9900. This has some music on but most importantly my work diary and contacts which I synchronise through Desktop. I also use it as an external modem and tether my PC through it if I’m somewhere with no wireless.
Yesterday, I did these things during the afternoon:
·         Connected a Bluetooth device to my PC (headphones)
·         Needed to load a series of drivers for Windows for this to work
·         Upgraded from Blackberry Desktop 6 to 7 (following prompt when connected)
·         Set up a Bluetooth connection between my Blackberry and PC.
The next time I connected:
·         On The Blackberry smartphone I got the normal Blackberry is plugged in message, with normal options (USB Drive / Sync Media / Charge Only), and software opened as usual
·         But I was prompted to Connect Your Blackberry Device (with link to troubleshoot connection). Clicking this, I was taken to a page which suggested I check the cable etc. (which I did, all OK) and “...turn off synchronization applications or antivirus applications temporarily”. I disabled Avast, which made no difference, and I don’t know what a “synchronization application” is
·         Other aspects of the connection are working (i.e. I can still download photographs from the Blackberry, and still see it as the ‘F:’ drive)
I therefore conclude that:
·         Cable / physical connection is good (also tried a different cable - no change)
·         Something I had changed had corrupted things, so:
·         Uninstalled Blackberry Desktop v7 and replaced with the version I had been using successfully until yesterday (v6)
·         Removed the Bluetooth connection to my Blackberry.
Made no difference, so checked Blackberry help forums, which confused me more. One thing which I did discover, was that in Device Manager, although Blackberry is visible attached to PC (and says it is working correctly), it DOES NOT appear in the list of Network Adapters (I don’t know if it did before, but one answer in the tech forum suggested this is significant – though not sure why or what to do about it)
Any help would be very welcome – been at this for ten hours now and making no progress!
Many thanks
Clive

This worked for me after several hours on the phone with Blackberry Support. I hope it works for you too:
Finally got it working again! Re-downloaded the desktop software (but when you start it up, make sure to uncheck the automatic update option). While that was downloading, I was instructed to go to microsoft.com and search for and download .NET Framework 3.5. Once you click to download that, there will be an offer to download 2 other items. One of which will be Microsoft .NET Framework 4 Client Profile (Web Installer). Click to download that too. Once they are finished downloading, run both files. .Net Framework 4 Client Profile will take longer and will ask you if you want to repair or remove. Choose repair. The repair took several minutes, but once it was done, I clicked "Finish", opened the BB Desktop Software, UNCHECKED THE AUTO UPDATE OPTION, and plugged in my phone. Once windows finished installing the drivers, Low and behold! The Desktop software recognized that the phone was connected! I hope this helps you resolve your issue as well. When it again offered me an update I clicked to update later (meaning never!). Best of luck to you.

I need help with BlackBerry 8820's bluetooth issue

Hi!
Please accept my appology of my poor English.
My 8820 has a bluetooth issue with Bluedio E9+ headset. It must be note that the headset works well with another phone (not BlackBerry). My BlackBerry can't actively connects to bluetooth headset by the method 'Menu' key > 'Connect' option, but still able to receives connection request from the headset and pairs with the headset when i choose Yes. At this point I can use bluetooth function for data transfering, Voice Dialing and music playback (i.e. mp3 files). But each time I try a mp4 file with default video player in Media folder, its audio will never work with the bluetooth function, and the phone's speakers is automatically enabled. I try the menu when the video was playing, but there are only Activate Handset and Active Speakerphone options. Then I was converted the file with BlackBerry Video Converter Pro; I remove and reinsert the battery; I wipe the phone and install new ROM,... But none of them work.
Please help!
TheME® ToanDuong™
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Mama MiraTech, Co. Ltd.
All rights reserved.

This was an unintended result of an intentional change to fix how Premiere Pro handles spanned MXF clips. To learn a bit more, please consult this thread: http://forums.adobe.com/thread/1358012?tstart=0
Look for the workaround recommended by PPRO developer Wil Renczes.

Serious problem with blackberry 9300 Curve handset and denial from BB to replace the same, under warranty.

Dear Blackberry Authorities,
It is really a horrible experience with the handset of blackberry for me. I have purchased blackberry Curve handset 9300 on 22nd April from a "Phone Store”, Shop No.78,79,community centre, New friends colony, New Delhi, The Invoice No. is 319,The details of the handset are as follows:
Handset: Blackberry Curve 9300 1256-India Qwerty-Pink
Name: Blackberry 9300: ETA-716/2010/WRLO
Model: RDA71UW
It has been more than just three months ,when i purchased this handset ,It worked fine for about only fifty days from the date of purchase and from the second month ,to my shock, serious problem started in the handset and some time it was getting hanged ,sometime some keys in the keypad did not work ,some time it was getting hanged the moment I receive incoming call., sometime sms sending problem, some time some other problem ..Every time I used to switch off the phone and start again, then it used to work but after some days again there were some other problem occurring in the handset.
The phone was not getting connected to PC from the starting, and i have tried so many times but i fail to get success.
Many a times when I used t send sms the entire alphabet typed on sms has gone separately as a single alphabet in a particular sms to the recipient, causing embarrassment for me in my organization. I would blame the black berry for this embarrassment as this has caused due to faulty phone they have sold me,
I am service class person and i get occupied with my work at office in the day hours and doesn’t have time to go to the service centre of blackberry every time the problem occurs, as there are only one service centre available in Delhi at Lajpat Nagar.The service centre is about 20 Kilometers away from the area my office is situated, I managed to keep the phone running by switching off and switching on after one or two minutes, every time the problem occurs but in the first week of last month ,when the problem started continuing after switching off and switching on also ,I was bound to go to service centre at noida since it is close to my place (about 14 Km) in comparison of Lajpat nagar at new delhi,the service engineer at blackberry service centre saw my phone and said there is some software problem which can be rectified by reinstalling the software, and there are some hardware problem also (some keys on the keypad is not et. all working) ,for which i have to surrender my phone to them and they will send it to the Blackberry Office (they did not give address) and it would take 15 days at least ,thus since I had no back up phone and my each and every contact no. was there in phone it was difficult for me to give them handset at that time ,so I requested them to rectify the software problem by re installing the same.
I asked the service manager to get the backup of all the data and contact no saved into the phone, but they refused to do so and they asked me to go to some other shop nearby to get the data backup, I went to that shop and they asked 250 Rupees for data backup of my phone. I was bound to say yes to them for the amount the charge for backup .I gave them my handset and after 20-30 minutes they came back to me by saying, we cannot store your data backup as it is not connecting to PC. It was a highly disappointing reply for me.
Then i again went to your service centre and written down some important contact no.(the number which was stored on phone book) on piece of paper and taken out my SD card ,and gave them handset for re installing the same.
They gave me my handset after one and half hour and said" now it would work fine except hardware problem.".I came back and to my utter shock again after two three days handset was into its old condition ,then also I tried to manage with handset and when i could spare sometime I went to your service centre again on 24th July at Noida,
they took the phone and said it would take 12-15 days to return the handset after rectifying the problem,when i requested them to change the handset with a new handset which is at least in good working condition , they clarified that if the hardware problem is not manageable or repairable ,i would get new handset had no option except to give them handset for rectifying the problem.
Now,It is the time for a biggest shock from blackberry people-Today on 3rd August ,i have received a call from noida blackberry service centre to inform me that my handset cannot get repaired under standard warranty conditions of blackberry as there are some moisture into the phone and there is no warranty if there is a moisture inside the phone.
Thus now i wish to inform all the concerned ,Blackberry/Research in Motion ,managers/authorities ,that i have explained above ,all the things ,happened to me in last three months of my purchase of handset, in detail ,so i would again request to Blackberry/Research in Motion ,managers/authorities, to rectify the problem of my handset or change the entire handset so that I can use the same peacefully and should not roam around the service center of blackberry.
Giving this lame excuse that "there is a moisture inside the handset and thus it can’t get repaired or changed under warranty " is a clear case of cheating and harassing the customer, I have bought the handset to use it for my communication purpose not to roam around the blackberry service center nor to put water or moisture inside the handset and play with the handset and fight with all of you.
If there were some moisture inside the handset then that should have been seen by the noida service centre people also during my First visit itself by them and they would have refused taking the handset for repair. They did not refuse but accepted handset and reinstalled software also, If there was some moisture that would have been seen by them that time only.
In my second visit also the took my phone and seen the inside condition also of handset in front of me ,they did not see any moisture, that time also ,and now after 10 odd days ,there are some moisture inside the phone??????.
I have no idea how blackberry keeps its handset ,which has come to them for repairing ,but if there is any trace of moisture into my handset ,that would have come into the handset ,during these 10 days only when phone was with blackberry authorized service engineers for repair purpose. What I know is that My Blackberry handset is under warranty and it is not working properly thus it should be replaced by Blackberry.
On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
If this is the way blackberry is treating its customer, i would say it is harassing its customer, and does not want to rectify the problem .in this case, I would have no option left except to go to the consumer court in Indian judiciary system. And moreover i would inform my and other friends, organizational employee also not to use services/or buy blackberry handset if this is the way BB is treating its customer.
I would request all the concerned persons/managers/authorities of Blackberry/Research in Motion, take action into my case urgently and rectify the core problem into my handset instead of giving lame excuses, and change the faulty handset of mine with a new properly working handset under warranty condition.
Best Regards
Asim
Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

dubem747 wrote:
It looks like your phone has a some virus, use your computer to scan and remove it.
not possible for it to have a virus and a PC would not know how to scan the OS as its protected
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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Apex 4.2 pre-prod Theme 50 doesn't work with BlackBerry 6.0

The theme 50 in the pre-pod 4.2 on apex.oracle.com doesn't work with BlackBerry version 6.0. Input fields turn black with black when they get focus
This is a Jquery Mobile bug.
See
http://stackoverflow.com/questions/11870842/how-to-fix-a-blackberry-browser-input-from-going-black-on-focus
https://github.com/jquery/jquery-mobile/issues/4828
https://github.com/jquery/jquery-mobile/issues/4836
Any chance of implementing a work around or patching JQM?

Putting the second suggestion at Stack Overflow into the in-line CSS seems to have done the trick.
.ui-btn.ui-focus, .ui-input-text.ui-focus, ui-input-search.ui-focus {
outline: none;
-webkit-box-shadow: none;
There is still an issue that when a link is selected it show the same behaviour but that's more liveable with and I haven't given up hope of finding the class which is causing it.
The JQM guys look like they have a solution too but I couldn't work out which version it would be applied to.

Register with blackberry

Having problems registering my new phone with blackberry on orange, when I am on my pc I am told to put in my pin and IMEI number, which gives me the error message that this is not available on a HTML browser.
Then attempting to go on blackberry.orange.co.uk on my Curve I am given the change to manage my email accounts rather than register my phone.
Can anyone help?
Thanks.

Try doing this from your BlackBerry. Go to your Setup icon, or personal email setup icon.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Our company provided a bunch of us with Blackberry Curve...

Our company provided a bunch of us with Blackberry Curves... my unit was the only one without video capture capabilities. Is there an app I can download to add this?

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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My 8520 Curve wont connect with Blackberry desktop

Hello
when i connect my blackberry 8520 curve with my pc, then it does not connect with blackberry desktop
it just opens like a external hard drive and i can browse the folders and such but it wont sync with
blackberry desktop.
When i connect it it gives a usb error that the drivers are not installed succesfully
are there usb drivers for the blackberry 8520 curve ?
kind regards G.

Have you done a battery pull yet? If not, give that a shot.
Open desktop manager first, then try to connect the phone when it says "connect your device"
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

Synchronizing Outlook Calendar and Contacts with Blackberry Q10

I got a new Blackberry Q10 device and wanted to synchronize it with my Outlook calendar and contacts on my notebook. I installed Blackberry Link on the notebook. But in a pop down menu I was only allowed to choose from 2 pst-files which are not the correct ones. The one I want to choose is in another folder. But how can I select this one to synchronize with?
Thanks for your help. And sorry for the silly question, but I am only a very normal user without any specific know how.
Kind regards
Malika

Hey MalikaBauer,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Is the Microsoft Outlook profile that you're currently trying to access on an Microsoft Exchange server or is hosted at a different location? If so, you will not be able to access that PST with BlackBerry Link.
BlackBerry Link currently only supports local PST files.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

How do i get in touch with blackberry?

I bought the blackerry curve 9360 (brand new) from virgin media £13 a month (for 2 years), less than a year ago (about 8 months ago) and multiple times the buttons stop working (but just for the day) it will let me scroll on some things and not others the phone restarts it self and freezes on a daily basis. the battery life was awful it lasted me only a few hours when i would charge it over night everynight. today i woke up and it wouldnt switch on so i took the battery out and put it back in then it wouldnt even let me unlock the phone all the keys wernt working! i have taken the battery out 5 time now and i still havent even unlocked it. i have never dropped or damaged this phone it still looks new on the ouside! i have tried calling the company about 3 months after i purchased it for theses reasons and they told me to update the phone and if i still have troubles to contact blackberry. with the new updated software the battery life is alot better but everything else is still terrible.
is it really fair to give someone a phone theyve got too spend 2 years paying for that doesnt even last them a year? how do i get in touch with blackberry?

its to my understanding that us users cant directly contact blackberry and all issues with the device should be taken up through the place that we got them from i.e in this instance virgin media should arrange for the phone to be fixed im pretty sure this is the case and they have to deal with it for you. Virgin are useless alot of the time so id suggest asking to go through to retentions office when you ring as they are the people who can really sort any problems out instead of the customer service team

Is it possible to connect with Blackberry to use internet on my iPad??

Is it possible to connect with Blackberry to use internet on my iPad??

Only if the Backberry and the cellular provider allows the Blackberry to be set up as a wifi hotspot.

AIM with BlackBerry 8120 is glitchy

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