Air and Vista
Hi
Is there any light at the end of the tunnel for using Air
with Vista. The article
http://www.adobe.com/go/kb403133
is completely useless
Thanks.
Mike
Hi Oliver
I tried the fixed mentioned in Brian Peeks article, but no
success.
I did enter the registry though and found that there were
indeed permission issues, I added myself to the registry and gave
full permissions to test the install if Adobe Air.
I installed and sure enough it worked.
I do have installations for Permiere, After Effects &
Fireworks. I thought that by fixing Air, that these would also be
fixed, but, no go. I still cannot install, they go through the
first part of the install, and before the Agreement comes up
everything vanishes, though setup.exe is still running in the
background. No matter how long its left, it just sits there doing
noting. Again, sounds like some kind of permission issue.
At least Air is working now.
Thanks for point me in the right direction.
Mike
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Problems installing Adobe Air and BBC iPlayer Desktop
Problems installing Adobe Air and BBC iPlayer Desktop
I'm running Windows 7 32 bit on an ASUS netbook with 2mb ram. I installed both Air 3.7 and BBC iPlayer Desktop using Google Chrome. I downloaded 3 BBC programmes. Two ran fine but the third wouldn't start and I kept getting a message to try again later. I deleted this programme and downloaded it again, with the same result.
So I uninstalled both Air and the BBC iPlayer Desktop, the Air exe file and the two folders at the following locations:
C:\Users\USERNAME\AppData\Roaming\Adobe\AIR\ and
C:\Users\USERNAME\AppData\Roaming\BBCiPlayerDesktop.xxx
Since doing this each time I try to install Air either on its own or with the BBC iPlayer software I get the message part way through installation:
"Sorry, an error has occurred.
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I have run the Microsoft Fix it programme and still get the same result.
I have tried everything on your Trouble Shooting page apart from the bit about the elevated command prompt, but as I'm the sole user and administrator, that seems unnecessary.
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Here is the Air installation log, followed by the MSI log.
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp
\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local
\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp
\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local
\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp
\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local
\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp
\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local
\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on
Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users
\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on
Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version
3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp
\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning
rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2
text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local
\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7
=== Verbose logging started: 25/04/2013 08:34:51 Build type: SHIP UNICODE
5.00.7601.00 Calling process: C:\windows\System32\msiexec.exe ===
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:6C) [08:34:51:397]: Font created. Charset: Req=0, Ret=0, Font:
Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (68:70) [08:34:51:469]: Resetting cached policy values
MSI (c) (68:70) [08:34:51:469]: Machine policy value 'Debug' is 0
MSI (c) (68:70) [08:34:51:469]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action:
******* CommandLine: **********
MSI (c) (68:70) [08:34:51:473]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (68:70) [08:34:51:653]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi' against
software restriction policy
MSI (c) (68:70) [08:34:51:654]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi has a digital signature
MSI (c) (68:70) [08:34:51:966]: SOFTWARE RESTRICTION POLICY: C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi is permitted to run at the
'unrestricted' authorization level.
MSI (c) (68:70) [08:34:51:986]: Cloaking enabled.
MSI (c) (68:70) [08:34:51:986]: Attempting to enable all disabled privileges
before calling Install on Server
MSI (c) (68:70) [08:34:52:001]: End dialog not enabled
MSI (c) (68:70) [08:34:52:001]: Original package ==> C:\Users\Steve
\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:001]: Package we're running from ==> C:\Users
\Steve\Downloads\MicrosoftFixit50381.msi
MSI (c) (68:70) [08:34:52:010]: APPCOMPAT: Compatibility mode property
overrides found.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:012]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:041]: MSCOREE not loaded loading copy from
system32
MSI (c) (68:70) [08:34:52:063]: Machine policy value 'TransformsSecure' is 0
MSI (c) (68:70) [08:34:52:063]: User policy value 'TransformsAtSource' is 0
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: File 3: -2147287038
MSI (c) (68:70) [08:34:52:064]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'DisablePatch' is 0
MSI (c) (68:70) [08:34:52:065]: Machine policy value 'AllowLockdownPatch' is
0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'DisableMsi' is 0
MSI (c) (68:70) [08:34:52:066]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:066]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:066]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:067]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (68:70) [08:34:52:067]: Machine policy value
'DisableFlyWeightPatching' is 0
MSI (c) (68:70) [08:34:52:068]: Enabling baseline caching for this transaction
since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor
update patch is active
MSI (c) (68:70) [08:34:52:071]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{55D13F49-FCB8-4892-8266-05D373FCAA61}'.
MSI (c) (68:70) [08:34:52:072]: APPCOMPAT: no matching ProductCode found
in database.
MSI (c) (68:70) [08:34:52:072]: Transforms are not secure.
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding MsiLogFileLocation
property. Its value is 'C:\Users\Steve\AppData\Local\Temp\MSIa5745.LOG'.
MSI (c) (68:70) [08:34:52:073]: Command Line: CURRENTDIRECTORY=C:\Users
\Steve\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=9576
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding PackageCode
property. Its value is '{1C7C3009-013E-4A16-9A0F-0000FB80A613}'.
MSI (c) (68:70) [08:34:52:073]: Product Code passed to Engine.Initialize:
MSI (c) (68:70) [08:34:52:073]: Product Code from property table before
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product Code from property table after
transforms: '{55D13F49-FCB8-4892-8266-05D373FCAA61}'
MSI (c) (68:70) [08:34:52:073]: Product not registered: beginning first-time
install
MSI (c) (68:70) [08:34:52:073]: PROPERTY CHANGE: Adding ProductState
property. Its value is '-1'.
MSI (c) (68:70) [08:34:52:073]: Entering
CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (68:70) [08:34:52:073]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (68:70) [08:34:52:073]: Adding new sources is allowed.
MSI (c) (68:70) [08:34:52:074]: PROPERTY CHANGE: Adding
PackagecodeChanging property. Its value is '1'.
MSI (c) (68:70) [08:34:52:074]: Package name extracted from package path:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Package to be registered:
'MicrosoftFixit50381.msi'
MSI (c) (68:70) [08:34:52:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (68:70) [08:34:52:078]: Note: 1: 2262 2: AdminProperties 3: -
2147287038
MSI (c) (68:70) [08:34:52:078]: Machine policy value 'AlwaysInstallElevated' is
0
MSI (c) (68:70) [08:34:52:078]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (68:70) [08:34:52:079]: Running product '{55D13F49-FCB8-4892-
8266-05D373FCAA61}' with user privileges: It's not assigned.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
CURRENTDIRECTORY property. Its value is 'C:\Users\Steve\Downloads'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL
property. Its value is '0'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID
property. Its value is '9576'.
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding
MsiSystemRebootPending property. Its value is '1'.
MSI (c) (68:70) [08:34:52:079]: TRANSFORMS property is now:
MSI (c) (68:70) [08:34:52:079]: PROPERTY CHANGE: Adding VersionDatabase
property. Its value is '200'.
MSI (c) (68:70) [08:34:52:081]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming
MSI (c) (68:70) [08:34:52:082]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Favorites
MSI (c) (68:70) [08:34:52:084]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (68:70) [08:34:52:085]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Documents
MSI (c) (68:70) [08:34:52:086]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (68:70) [08:34:52:088]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (68:70) [08:34:52:089]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (68:70) [08:34:52:091]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (68:70) [08:34:52:092]: SHELL32::SHGetFolderPath returned: C:
\ProgramData
MSI (c) (68:70) [08:34:52:093]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Local
MSI (c) (68:70) [08:34:52:094]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Pictures
MSI (c) (68:70) [08:34:52:097]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Administrative Tools
MSI (c) (68:70) [08:34:52:098]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
\Startup
MSI (c) (68:70) [08:34:52:099]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:101]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:102]: SHELL32::SHGetFolderPath returned: C:
\Users\Steve\Desktop
MSI (c) (68:70) [08:34:52:104]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (68:70) [08:34:52:106]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (68:70) [08:34:52:107]: SHELL32::SHGetFolderPath returned: C:
\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (68:70) [08:34:52:109]: SHELL32::SHGetFolderPath returned: C:
\Users\Public\Desktop
MSI (c) (68:70) [08:34:52:113]: SHELL32::SHGetFolderPath returned: C:
\windows\Fonts
MSI (c) (68:70) [08:34:52:115]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
Serif 4: 0 5: 16
MSI (c) (68:70) [08:34:52:147]: MSI_LUA: Setting AdminUser property to 1
because this is the client or the user has already permitted elevation
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding AdminUser
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:147]: PROPERTY CHANGE: Adding Privileged
property. Its value is '1'.
MSI (c) (68:70) [08:34:52:148]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:148]: PROPERTY CHANGE: Adding USERNAME
property. Its value is 'Steve'.
MSI (c) (68:70) [08:34:52:149]: Note: 1: 1402 2: HKEY_CURRENT_USER
\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding DATABASE
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding OriginalDatabase
property. Its value is 'C:\Users\Steve\Downloads\MicrosoftFixit50381.msi'.
MSI (c) (68:70) [08:34:52:149]: Machine policy value 'MsiDisableEmbeddedUI' is
0
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SourceDir
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:70) [08:34:52:149]: PROPERTY CHANGE: Adding SOURCEDIR
property. Its value is 'C:\Users\Steve\Downloads\'.
MSI (c) (68:6C) [08:34:52:153]: PROPERTY CHANGE: Adding VersionHandler
property. Its value is '5.00'.
=== Logging started: 25/04/2013 08:34:52 ===
MSI (c) (68:70) [08:34:52:171]: Note: 1: 2262 2: PatchPackage 3: -
2147287038
MSI (c) (68:70) [08:34:52:172]: Machine policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: User policy value 'DisableRollback' is 0
MSI (c) (68:70) [08:34:52:172]: PROPERTY CHANGE: Adding UILevel property.
Its value is '5'.
MSI (c) (68:70) [08:34:52:172]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (68:70) [08:34:52:174]: PROPERTY CHANGE: Adding ACTION property.
Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:174]: Doing action: INSTALL
Action 08:34:52: INSTALL.
Action start 08:34:52: INSTALL.
MSI (c) (68:70) [08:34:52:176]: UI Sequence table 'InstallUISequence' is
present and populated.
MSI (c) (68:70) [08:34:52:176]: Running UISequence
MSI (c) (68:70) [08:34:52:176]: PROPERTY CHANGE: Adding EXECUTEACTION
property. Its value is 'INSTALL'.
MSI (c) (68:70) [08:34:52:176]: Doing action: Milestone_ERRCA_UIAN726
Action 08:34:52: Milestone_ERRCA_UIAN726.
Action start 08:34:52: Milestone_ERRCA_UIAN726.
MSI (c) (68:70) [08:34:52:177]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_ERRCA_UIAN726'
MSI (c) (68:70) [08:34:52:178]: PROPERTY CHANGE: Adding Milestone
property. Its value is 'ERRCA_UIANDADVERTISED'.
Action ended 08:34:52: Milestone_ERRCA_UIAN726. Return value 1.
MSI (c) (68:70) [08:34:52:178]: Skipping action: ERRCA_UIANDADVERTISED
(condition is false)
MSI (c) (68:70) [08:34:52:178]: Doing action: Milestone_AppSearch122
Action 08:34:52: Milestone_AppSearch122.
Action start 08:34:52: Milestone_AppSearch122.
MSI (c) (68:70) [08:34:52:180]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_AppSearch122'
MSI (c) (68:70) [08:34:52:180]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'ERRCA_UIANDADVERTISED'. Its new value:
'AppSearch'.
Action ended 08:34:52: Milestone_AppSearch122. Return value 1.
MSI (c) (68:70) [08:34:52:181]: Doing action: AppSearch
Action 08:34:52: AppSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:52: AppSearch.
MSI (c) (68:70) [08:34:52:182]: Note: 1: 2262 2: AppSearch 3: -2147287038
Action ended 08:34:52: AppSearch. Return value 1.
MSI (c) (68:70) [08:34:52:183]: Doing action: FindRelatedProducts
Action 08:34:52: FindRelatedProducts. {\FinalUIFont}
[PROGRESS_RESTORE_TXT]
Action start 08:34:52: FindRelatedProducts.
Action ended 08:34:52: FindRelatedProducts. Return value 1.
MSI (c) (68:70) [08:34:52:185]: Doing action: Milestone_EulaForm201
Action 08:34:52: Milestone_EulaForm201.
Action start 08:34:52: Milestone_EulaForm201.
MSI (c) (68:70) [08:34:52:186]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_EulaForm201'
MSI (c) (68:70) [08:34:52:187]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'AppSearch'. Its new value: 'EulaForm'.
Action ended 08:34:52: Milestone_EulaForm201. Return value 1.
MSI (c) (68:70) [08:34:52:187]: Doing action: EulaForm
Action 08:34:52: EulaForm.
Action start 08:34:52: EulaForm.
MSI (c) (68:70) [08:34:52:193]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EulaForm'
MSI (c) (68:6C) [08:34:52:205]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 13 pixels height.
MSI (c) (68:6C) [08:34:52:221]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13
pixels height.
MSI (c) (68:6C) [08:34:52:225]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS
Sans Serif' font, in 0 character set, of 20 pixels height.
MSI (c) (68:6C) [08:34:52:301]: Note: 1: 2262 2: CheckBox 3: -2147287038
Action 08:34:52: EulaForm. Dialog created
MSI (c) (68:10) [08:34:52:312]: Note: 1: 2731 2: 0
MSI (c) (68:6C) [08:34:55:670]: PROPERTY CHANGE: Adding EulaForm_Property
property. Its value is '1'.
Action ended 08:34:56: EulaForm. Return value 1.
MSI (c) (68:70) [08:34:56:881]: Doing action: EULAACCEPTED_ACTION
Action 08:34:56: EULAACCEPTED_ACTION.
Action start 08:34:56: EULAACCEPTED_ACTION.
MSI (c) (68:70) [08:34:56:883]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'EULAACCEPTED_ACTION'
MSI (c) (68:70) [08:34:56:883]: PROPERTY CHANGE: Adding EULAACCEPTED
property. Its value is '1'.
Action ended 08:34:56: EULAACCEPTED_ACTION. Return value 1.
MSI (c) (68:70) [08:34:56:884]: Doing action: Milestone_LaunchCond24
Action 08:34:56: Milestone_LaunchCond24.
Action start 08:34:56: Milestone_LaunchCond24.
MSI (c) (68:70) [08:34:56:886]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_LaunchCond24'
MSI (c) (68:70) [08:34:56:887]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'EulaForm'. Its new value: 'LaunchConditions'.
Action ended 08:34:56: Milestone_LaunchCond24. Return value 1.
MSI (c) (68:70) [08:34:56:889]: Doing action: LaunchConditions
Action 08:34:56: LaunchConditions. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: LaunchConditions.
Action ended 08:34:56: LaunchConditions. Return value 1.
MSI (c) (68:70) [08:34:56:891]: Doing action: CCPSearch
Action 08:34:56: CCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CCPSearch.
MSI (c) (68:70) [08:34:56:892]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: CCPSearch. Return value 1.
MSI (c) (68:70) [08:34:56:892]: Doing action: RMCCPSearch
Action 08:34:56: RMCCPSearch. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: RMCCPSearch.
MSI (c) (68:70) [08:34:56:893]: Note: 1: 2262 2: CCPSearch 3: -2147287038
Action ended 08:34:56: RMCCPSearch. Return value 0.
MSI (c) (68:70) [08:34:56:894]: Doing action: ValidateProductID
Action 08:34:56: ValidateProductID. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: ValidateProductID.
Action ended 08:34:56: ValidateProductID. Return value 1.
MSI (c) (68:70) [08:34:56:895]: Doing action: Milestone_DIRCA_TARG947
Action 08:34:56: Milestone_DIRCA_TARG947.
Action start 08:34:56: Milestone_DIRCA_TARG947.
MSI (c) (68:70) [08:34:56:897]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'Milestone_DIRCA_TARG947'
MSI (c) (68:70) [08:34:56:897]: PROPERTY CHANGE: Modifying Milestone
property. Its current value is 'LaunchConditions'. Its new value:
'DIRCA_TARGETDIR'.
Action ended 08:34:56: Milestone_DIRCA_TARG947. Return value 1.
MSI (c) (68:70) [08:34:56:897]: Doing action: DIRCA_TARGETDIR
Action 08:34:56: DIRCA_TARGETDIR. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: DIRCA_TARGETDIR.
MSI (c) (68:70) [08:34:56:899]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'DIRCA_TARGETDIR'
MSI (c) (68:70) [08:34:56:900]: PROPERTY CHANGE: Adding TARGETDIR
property. Its value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Action ended 08:34:56: DIRCA_TARGETDIR. Return value 1.
MSI (c) (68:70) [08:34:56:900]: Doing action: CostInitialize
Action 08:34:56: CostInitialize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostInitialize.
MSI (c) (68:70) [08:34:56:901]: Machine policy value 'MaxPatchCacheSize' is
10
MSI (c) (68:70) [08:34:56:901]: Baseline: Sorting baselines for {55D13F49-
FCB8-4892-8266-05D373FCAA61}.
MSI (c) (68:70) [08:34:56:901]: Baseline: New baseline 2.1.3 from transaction.
MSI (c) (68:70) [08:34:56:902]: Baseline: Sorted order Native: Order 0.
MSI (c) (68:70) [08:34:56:902]: Baseline Data Table:
MSI (c) (68:70) [08:34:56:902]: ProductCode: {55D13F49-FCB8-4892-8266-
05D373FCAA61} Version: 2.1.3 Attributes: 0 PatchId: Native BaselineId: -
2147483648 Order: 0
MSI (c) (68:70) [08:34:56:902]: Baseline File Table:
MSI (c) (68:70) [08:34:56:912]: PROPERTY CHANGE: Adding ROOTDRIVE
property. Its value is 'D:\'.
MSI (c) (68:70) [08:34:56:913]: PROPERTY CHANGE: Adding CostingComplete
property. Its value is '0'.
Action ended 08:34:56: CostInitialize. Return value 1.
MSI (c) (68:70) [08:34:56:914]: Doing action: FileCost
Action 08:34:56: FileCost. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: FileCost.
MSI (c) (68:70) [08:34:56:915]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: MoveFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (c) (68:70) [08:34:56:916]: Note: 1: 2262 2: Shortcut 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Class 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: TypeLib 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: IniFile 3: -2147287038
MSI (c) (68:70) [08:34:56:917]: Note: 1: 2262 2: ReserveCost 3: -2147287038
Action ended 08:34:56: FileCost. Return value 1.
MSI (c) (68:70) [08:34:56:917]: Doing action: IsolateComponents
Action 08:34:56: IsolateComponents. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: IsolateComponents.
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:919]: Note: 1: 2262 2: Patch 3: -2147287038
Action ended 08:34:56: IsolateComponents. Return value 1.
MSI (c) (68:70) [08:34:56:920]: Skipping action: ResumeForm (condition is
false)
MSI (c) (68:70) [08:34:56:920]: Skipping action: MaintenanceForm (condition
is false)
MSI (c) (68:70) [08:34:56:920]: Doing action: CostFinalize
Action 08:34:56: CostFinalize. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
Action start 08:34:56: CostFinalize.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding OutOfDiskSpace
property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (68:70) [08:34:56:920]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:921]: Note: 1: 2262 2: Condition 3: -2147287038
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Modifying TARGETDIR
property. Its current value is 'C:\Program Files\Microsoft\Microsoft Fix it 50381'.
Its new value: 'C:\Program Files\Microsoft\Microsoft Fix it 50381\'.
MSI (c) (68:70) [08:34:56:923]: Target path resolution complete. Dumping
Directory table...
MSI (c) (68:70) [08:34:56:923]: Note: target paths subject to change (via
custom actions or browsing)
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: TARGETDIR , Object: C:
\Program Files\Microsoft\Microsoft Fix it 50381\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: WindowsFolder , Object: C:
\windows\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: ProgramMenuFolder ,
Object: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu
\Programs\
MSI (c) (68:70) [08:34:56:923]: Dir (target): Key: DesktopFolder , Object: C:
\Users\Steve\Desktop\
MSI (c) (68:70) [08:34:56:923]: PROPERTY CHANGE: Adding INSTALLLEVEL
property. Its value is '1'.
MSI (c) (68:70) [08:34:56:923]: Note: 1: 2262 2: IsolatedComponent 3: -
2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: Patch 3: -2147287038
MSI (c) (68:70) [08:34:56:924]: Note: 1: 2262 2: RemoveFile 3: -2147287038
Action ended 08:34:56: CostFinalize. Return value 1.
MSI (c) (68:70) [08:34:56:925]: Doing action: ProgressForm
Action 08:34:56: ProgressForm.
Action start 08:34:56: ProgressForm.
MSI (c) (68:70) [08:34:56:926]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT
`Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM
`CustomAction` WHERE `Action` = 'ProgressForm'
MSI (c) (68:6C) [08:34:56:938]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line1 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line1, to the right
MSI (c) (68:6C) [08:34:56:941]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line2 on dialog ProgressForm extends beyond the
boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, Line2, to the right
MSI (c) (68:6C) [08:34:56:948]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control BannerBmp on dialog ProgressForm extends beyond
the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This
may indicate a problem with this package. The error code is 2826. The
arguments are: ProgressForm, BannerBmp, to the right
Action 08:34:56: ProgressForm. Dialog created
Action ended 08:34:57: ProgressForm. Return value 1.
MSI (c) (68:70) [08:34:57:011]: Doing action: ExecuteAction
Action 08:34:57: ExecuteAction. {\FinalUIFont}[PROGRESS_RESTORE_TXT]
MSI (c) (68:6C) [08:34:57:012]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For FinalUIFont textstyle, the system created a 'Arial' font, in 0
character set, of 15 pixels height.
Action start 08:34:57: ExecuteAction.
MSI (c) (68:70) [08:34:57:035]: PROPERTY CHANGE: Adding SECONDSEQUENCE
property. Its value is '1'.
MSI (c) (68:70) [08:34:57:043]: Grabbed execution mutex.
MSI (c) (68:70) [08:34:57:043]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (c) (68:70) [08:34:57:045]: Switching to server: TARGETDIR="C:\Program
Files\Microsoft\Microsoft Fix it 50381\" EULAACCEPTED="1"
CURRENTDIRECTORY="C:\Users\Steve\Downloads" CLIENTUILEVEL="0"
CLIENTPROCESSID="9576" USERNAME="Steve" SOURCEDIR="C:\Users\Steve
\Downloads\" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="D:\"
INSTALLLEVEL="1" SECONDSEQUENCE="1" ADDLOCAL=DefaultFeature
MSI (s) (C8:D4) [08:34:57:086]: Running installation inside multi-package
transaction C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
MSI (s) (C8:D4) [08:34:57:086]: Grabbed execution mutex.
MSI (s) (C8:BC) [08:34:57:092]: Resetting cached policy values
MSI (s) (C8:BC) [08:34:57:092]: Machine policy value 'Debug' is 0
MSI (s) (C8:BC) [08:34:57:092]: ******* RunEngine:
******* Product: C:\Users\Steve\Downloads\MicrosoftFixit50381.msi
******* Action: INSTALL
******* CommandLine: **********
MSI (s) (C8:BC) [08:34:57:096]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (C8:BC) [08:34:57:097]: Setting cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:097]: Using cached product context: User non-
assigned for product: 48945AC3B41AEF24F91FE79A10157D52
MSI (s) (C8:BC) [08:34:57:099]: Setting cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:099]: Using cached product context: User non-
assigned for product: 6BBFDF96D153C8B4988D68D79C0D2A4A
MSI (s) (C8:BC) [08:34:57:101]: Setting cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:101]: Using cached product context: User non-
assigned for product: CAB1E4D953B64F542BD433D9568A0AB6
MSI (s) (C8:BC) [08:34:57:103]: Setting cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:103]: Using cached product context: User non-
assigned for product: DED5B648C8CDA1E45B4BF9B5930AACEC
MSI (s) (C8:BC) [08:34:57:104]: Setting cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:104]: Using cached product context: User non-
assigned for product: E2EE924EC67B3554B8404B55780FF01D
MSI (s) (C8:BC) [08:34:57:106]: Setting cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:106]: Using cached product context: machine
assigned for product: 00002109001001400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:107]: Setting cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:108]: Using cached product context: machine
assigned for product: 00002109001031400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Setting cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:110]: Using cached product context: machine
assigned for product: 00002109001070400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Setting cached product context: machine
assigned for product: 000021090010C0400000000000F01FEC
MSI (s) (C8:BC) [08:34:57:111]: Using cached product context: machineHi Chris,
The AIR installation log is in my original post - about 12 paras down but here is is:
[2013-04-25:06:53:46] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:53:46] Commandline is:
[2013-04-25:06:53:46] No installed runtime detected
[2013-04-25:06:53:57] Relaunching with elevation
[2013-04-25:06:53:57] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei
[2013-04-25:06:54:02] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:06:54:02] Commandline is: -stdio \\.\pipe\AIR_1172_0 -ei
[2013-04-25:06:54:02] No installed runtime detected
[2013-04-25:06:54:03] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:54:04] Installing msi at c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:54:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Rolling back install of c:\users\steve\appdata\local\temp\air79c1.tmp\setup.msi
[2013-04-25:06:54:10] Rollback complete
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:54:10] Runtime Installer end with exit code 7
[2013-04-25:06:54:20] Runtime Installer end with exit code 7
[2013-04-25:06:55:38] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:38] Commandline is:
[2013-04-25:06:55:38] No installed runtime detected
[2013-04-25:06:55:45] Relaunching with elevation
[2013-04-25:06:55:45] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air30fe.tmp\adobe air installer.exe -ei
[2013-04-25:06:55:48] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:06:55:48] Commandline is: -stdio \\.\pipe\AIR_1264_0 -ei
[2013-04-25:06:55:48] No installed runtime detected
[2013-04-25:06:55:49] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:06:55:51] Installing msi at c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:06:55:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Rolling back install of c:\users\steve\appdata\local\temp\air30fe.tmp\setup.msi
[2013-04-25:06:55:55] Rollback complete
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:06:55:55] Runtime Installer end with exit code 7
[2013-04-25:06:55:59] Runtime Installer end with exit code 7
[2013-04-25:07:05:12] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:12] Commandline is:
[2013-04-25:07:05:12] No installed runtime detected
[2013-04-25:07:05:18] Relaunching with elevation
[2013-04-25:07:05:18] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air953.tmp\adobe air installer.exe -ei
[2013-04-25:07:05:24] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:05:24] Commandline is: -stdio \\.\pipe\AIR_3888_0 -ei
[2013-04-25:07:05:24] No installed runtime detected
[2013-04-25:07:05:24] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:05:26] Installing msi at c:\users\steve\appdata\local\temp\air953.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:05:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Rolling back install of c:\users\steve\appdata\local\temp\air953.tmp\setup.msi
[2013-04-25:07:05:29] Rollback complete
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:05:29] Runtime Installer end with exit code 7
[2013-04-25:07:05:31] Runtime Installer end with exit code 7
[2013-04-25:07:06:12] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:06:12] Commandline is:
[2013-04-25:07:06:12] No installed runtime detected
[2013-04-25:07:06:21] Relaunching with elevation
[2013-04-25:07:06:22] Launching subprocess with commandline c:\users\steve\appdata\local\temp\aire916.tmp\adobe air installer.exe -ei
[2013-04-25:07:06:32] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:06:32] Commandline is: -stdio \\.\pipe\AIR_5884_0 -ei
[2013-04-25:07:06:32] No installed runtime detected
[2013-04-25:07:06:32] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:06:33] Installing msi at c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Rolling back install of c:\users\steve\appdata\local\temp\aire916.tmp\setup.msi
[2013-04-25:07:06:37] Rollback complete
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:06:37] Runtime Installer end with exit code 7
[2013-04-25:07:06:40] Runtime Installer end with exit code 7
[2013-04-25:07:26:15] Runtime Installer begin with version 3.7.0.1530 on Windows Vista x86
[2013-04-25:07:26:15] Commandline is:
[2013-04-25:07:26:15] No installed runtime detected
[2013-04-25:07:26:28] Relaunching with elevation
[2013-04-25:07:26:28] Launching subprocess with commandline c:\users\steve\appdata\local\temp\air3063.tmp\adobe air installer.exe -ei
[2013-04-25:07:26:37] Runtime Installer begin with version 3.7.0.1530 on Windows 7 x86
[2013-04-25:07:26:37] Commandline is: -stdio \\.\pipe\AIR_2348_0 -ei
[2013-04-25:07:26:37] No installed runtime detected
[2013-04-25:07:26:37] Starting silent runtime install. Installing runtime version 3.7.0.1530
[2013-04-25:07:26:39] Installing msi at c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}
[2013-04-25:07:26:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Rolling back install of c:\users\steve\appdata\local\temp\air3063.tmp\setup.msi
[2013-04-25:07:26:48] Rollback complete
[2013-04-25:07:26:48] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-04-25:07:26:48] Runtime Installer end with exit code 7
[2013-04-25:07:46:09] Runtime Installer end with exit code 7 -
How do I uninstall Adobe AIR in Vista?
I cannot uninstall Adobe AIR for the life of me. Please help. I have Windows Vista. The program was first installed with the Market Samurai Program and then Samurai came out with an update and I have been unable to install the updated version. They told me to uninstall AIR and then reinstall from their link, but I cannot uninstall AIR. I have tried everything and nothing works. Has anyone else had this problem and how did you resolve it?
Try downloading the latest AIR Runtime Installer:
Labs: air2_rc1_runtime_win_051110.exe
Then run this exe from the command line with the –uninstall flag
e.g.: ..\air2_rc1_runtime_win_051110.exe –uninstall
Then run the exe again (without the flag) to re-install the runtime
e.g.: ..\air2_rc1_runtime_win_051110.exe
Please let us know if this works for you.
Thanks,
Chris Thilgen
AIR Engineering -
Is there a way to create a password protected folder for pictures or lock the photos app? I want to do this for Ipad air and Iphone 5s. I have other family members that use my Ipad and Iphone and do not want some pictures to be able to be viewed.
ThanksUse 3rd party apps like Photo Manager Pro.
-
My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?
If you can see the iCloud contacts in Outlook, you can copy them back to your PC by selecting all the contacts (click one, then press Control-A), then drag and drop the selected contacts to Contacts under My Contacts on the left sidebar of Outlook.
If you want to copy your calendar back to Outlook, select your iCloud calendar on the left sidebar of Outlook, switch to the list view (select View from the ribbon, then click Change View>List), select your events (click on a single event, then press Control-A), then control drag and drop them to Calendar under My Calendars on the left sidebar.
Then you can sign out of iCloud on the iCloud control panel and your local copies will still be there. If you want to add your iCloud email account back to iCloud, you can do this with these settings: http://support.apple.com/kb/HT4864. -
I have a new MAcBook Air and my photos don't fit on the internal hard drive. I want to store my photos on an external hard drive which I will connect to my Air when using Iphoto. How do I set an external hard drive as the default drive in Iphoto?
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Regards
TD -
Testing Elements 11 on my Apple Air and get lock ups
I am testing out Elements 11 on my Apple Air and it works well for quick video edits. I just attempted to use the Instant Movie feature and it locks up at 100% and never finishes. I have to Force kill the application. Is this an issue with my laptops capability here is my configuration:
Intel Core i5
1.3 GHz
Memory 4 GBlighted
Thanks for the reply. If the Instant Movie is 30 seconds in duration, I would be less likely to have considered system resources. I was thinking that you had at least a several minutes Instant Movie. But, that factor should be ruled in or out.
But, there is the possibility of a source format conflict. Also, when you create the Instant Movie, do you click Yes to the Instant Movie request for permission to remove existing effects added to the clip before it creates the final Instant Movie? Or, do you end up with the effects applied to the clip before Instant Movie plus the effects the Instant Movie has applied?
If you had not already, for troubleshooting purposes, you might want to look at some jpeg photos as source to determine if they behave in Instant Movie as do your present source media for the feature.
We will be watching for further developments as your schedule permits.
Best wishes
ATR -
Why can't I open tif attachments on my iPad Air and IPhone 5s in mail running 7.1.2?
Tap to Download icon flashes but does nothing.I just hooked this thing up to my computer and was able to load new apps and update via the app store that way, installing them onto the iPad via sync. Very annoying though as I cannot make in app purchases etc still.
Wish apple wouldn't pull this kind of junk. -
Does anyone know how to sync my email account which is on my iMac, my MacBook Air, and my iPhone with my new iPad that uses the Cloud. none of my other Apple devices can use the cloud. Please Help me use the same email account on my iPad!
I have a MacBook Air, bought in 2010 or 2011. It is running OS 10.6.8.
I have an iMac that is the same age as my MacBook Air. My iPhone is 2nd or 3rd generation.
None can support "the Cloud". I use gmail and my iPhone and both computers are all synced.
I can't get email on my new iPad that does use "The Cloud".
Please help. -
Has anyone been able to install both Windows XP Pro (32-bit) and Windows Vista Ultimate (64-bit) on the same dedicated Windows hard drive? I have four HD in my Mac Pro, and one of them is dedicated for Windows (and bootable via Boot Camp). I found the following technical articles about installing Windows XP & Vista on the same hard drive (using two separate partitions) using a VMWare machine as the test system:
http://apcmag.com/howto_dual_boot_vista_and_xp_with_vista_installed_first__the_stepbystepguide.htm
http://apcmag.com/howto_dualboot_vista_with_xp__stepbystep_guide_withscreenshots.htm
Has anyone successfully installed Windows XP (32-bit) and Vista 64-bit) on the same NTFS partition?
I already have Windows XP Pro (32-bit) SP3 installed on my single NTFS hard drive. I am looking for the best way to add the Vista 64-bit installation on the same hard drive.
Any thoughts and advise are appreciated.Windows has its own list of boot OSs, and default, from msconfig. It will sit and wait for xx-seconds on startup in Windows if you want to boot from an alternate.
As to whether Apple's OS Switcher (aka startup disk bootcamp control panel or tray icon) sees both, I had Windows Home Premium and Ultimate 64, and pretty sure OS X saw both. That was pre-Leopard and before there were 64-bit Apple drivers.
I can't think of any scenerio of wanting to mix 32-bit and 64-bit on the same paritition, you realize you can't install the one over the other and must do a clean install.
When I added a partition out of main partition (I wanted to put search index and page file on their own partition) those partitions aren't seen - are hidden - to Leopard. -
I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?
Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.
-
I have an ipad air and I'm trying to set up a telus email on it but it won't work. I keep getting a message saying username or password for IMAP is incorrect...please help!
This has nothing to do with iPhoto. When I have this type of problem I call tech support for my email service. They probably are the only source of the correct settings
LN -
I just got a macbook air and i thought that it was supposed to come with ilife already installed? But there is not ilife apps...how do i get it on the laptop without having to buy them all from the app store if it was supposed to come with it?
From the iPhoto Licence:
3. Transfer.
A. Apple Software obtained from the Mac App Store is not transferable. If you sell your Apple-branded hardware to a third party, you must remove the Apple Software from the Apple-branded hardware before doing so.
B. For any preinstalled Apple Software, you may make a one-time permanent transfer of all of your license rights to the Apple Software (in its original form as provided by Apple) to another party, provided that: the Apple Software is transferred together with your Apple-branded hardware; (ii) the transfer must include all of the Apple Software, including all its component parts, printed materials and this License; (iii) you do not retain any copies of the Apple Software, full or partial, including copies stored on a computer or other storage device; (iv) you have not associated the Apple Software with your Mac App Store account as set forth in Section 2B; and (v) the party receiving the Apple Software reads and agrees to accept the terms and conditions of this License.
If the previous owner accepted the preinstalled software (iPhoto, etc) to the AppleID, it cannot be passed on to a new owner. Even if the previous owed would use her or his Applied to install it for you, you would never be able to reinstall it or to update it.
In that case buy your own copies of the software. -
Just got new air and trying to set up. When I put in my Apple ID and password it comes up with error message 'can't sign in because of server error. Try again signing on.' Trying again does not fix. I know my ID and PW are right as work on other apple devices I have.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom
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