AIR Application installs successfully but no GUI appears on startup

I have an AIR application that was exported to Release Build as a Native Installer (*.exe as I am using Windows).  I install the application on a Windows box with no error.  See log file below :
[2011-07-14:15:21:42] Bootstrapper begin (Win:version 2.0.2.12610)
[2011-07-14:15:21:42] Installed runtime located (2.7.0.19530)
[2011-07-14:15:21:42] Launching application installer: "Adobe AIR Application Installer.exe" "C:\Users\actual\AppData\Local\Temp\AIR5755.tmp\ActualCapture"
[2011-07-14:15:21:42] Application Installer begin with version 2.7.0.19530 on Windows 7 x86
[2011-07-14:15:21:42] Commandline is: C:\Users\actual\AppData\Local\Temp\AIR5755.tmp\ActualCapture
[2011-07-14:15:21:42] Installed runtime (2.7.0.19530) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-07-14:15:21:43] Validating app in folder C:\Users\actual\AppData\Local\Temp\AIR5755.tmp\ActualCapture
[2011-07-14:15:21:43] Application signature verified
[2011-07-14:15:21:43] Unpackaging/validation complete
[2011-07-14:15:21:43] No app located for appID 'ActualCapture' and pubID ''
[2011-07-14:15:21:47] Starting app installation to C:\Program Files (x86)\Actual. Installing app ActualCapture version 0.0.0 using the source file at file:///C:/Users/actual/AppData/Local/Temp/AIR5755.tmp/ActualCapture
[2011-07-14:15:21:47] Installing msi at C:\Users\actual\AppData\Local\Temp\AIR5755.tmp\ActualCapture\setup.msi with guid {3345C675-010C-A907-7ADE-BC8B0927E7E9}
[2011-07-14:15:21:48] Launching subprocess with commandline C:\Program Files (x86)\Actual\ActualCapture\ActualCapture.exe
[2011-07-14:15:21:48] Application Installer end with exit code 0
[2011-07-14:15:21:48] Application installer success
[2011-07-14:15:21:48] Bootstrapper success
However when I run the installed application, nothing appears.  No GUI is present as I would expect but on checking the task manager, the application .exe is listed as a running process?  This problem has only appeared with two recently purchased Dell machines that have Windows Professional Service Pack 1 operating system installed.  The same application was installed on a laptop with Windows Professional Service Pack 1 and works fine!
Any assistance with this problem would be greatly appreciated.
Lesley

I have an AIR application that was exported to Release Build as a Native Installer (*.exe as I am using Windows).  I install the application on a Windows box with no error.  See log file below :
[2011-07-14:15:21:42] Bootstrapper begin (Win:version 2.0.2.12610)
[2011-07-14:15:21:42] Installed runtime located (2.7.0.19530)
[2011-07-14:15:21:42] Launching application installer: "Adobe AIR Application Installer.exe" "C:\Users\actual\AppData\Local\Temp\AIR5755.tmp\ActualCapture"
[2011-07-14:15:21:42] Application Installer begin with version 2.7.0.19530 on Windows 7 x86
[2011-07-14:15:21:42] Commandline is: C:\Users\actual\AppData\Local\Temp\AIR5755.tmp\ActualCapture
[2011-07-14:15:21:42] Installed runtime (2.7.0.19530) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-07-14:15:21:43] Validating app in folder C:\Users\actual\AppData\Local\Temp\AIR5755.tmp\ActualCapture
[2011-07-14:15:21:43] Application signature verified
[2011-07-14:15:21:43] Unpackaging/validation complete
[2011-07-14:15:21:43] No app located for appID 'ActualCapture' and pubID ''
[2011-07-14:15:21:47] Starting app installation to C:\Program Files (x86)\Actual. Installing app ActualCapture version 0.0.0 using the source file at file:///C:/Users/actual/AppData/Local/Temp/AIR5755.tmp/ActualCapture
[2011-07-14:15:21:47] Installing msi at C:\Users\actual\AppData\Local\Temp\AIR5755.tmp\ActualCapture\setup.msi with guid {3345C675-010C-A907-7ADE-BC8B0927E7E9}
[2011-07-14:15:21:48] Launching subprocess with commandline C:\Program Files (x86)\Actual\ActualCapture\ActualCapture.exe
[2011-07-14:15:21:48] Application Installer end with exit code 0
[2011-07-14:15:21:48] Application installer success
[2011-07-14:15:21:48] Bootstrapper success
However when I run the installed application, nothing appears.  No GUI is present as I would expect but on checking the task manager, the application .exe is listed as a running process?  This problem has only appeared with two recently purchased Dell machines that have Windows Professional Service Pack 1 operating system installed.  The same application was installed on a laptop with Windows Professional Service Pack 1 and works fine!
Any assistance with this problem would be greatly appreciated.
Lesley

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