AIR Badge issues

Hi,
I have an AIR 1.1 app and am trying to distribute it via the
AIR Badge beta.
The user goes to the page and properly is upgraded to Flash
player 9, and then when they go back, (they do not have AIR
installed), they get an error saying:
Error!
Adobe AIR is not available for your system.
How can I get it to automatically download AIR, install then
install my app?

I am confused, here it states that 2003 server is supported.
If this is not the case, where can I get a definitive list of
supported OS's, at least those that are installable via a badge.
Need to scope for a client what we can deliver for.
http://www.adobe.com/products/air/systemreqs/
Windows
* Intel® Pentium® III 1GHz or faster processor
* Windows XP with Service Pack 2; Windows XP Tablet PC
Edition; or Windows Vista® Home Premium, Business, Ultimate,
or Enterprise including 64 bit editions; Microsoft®
Windows® 2000 with Service Pack 4; Windows 2003 Server
* 512MB of RAM

Similar Messages

Issue with the AIR badge on touchscreen device

Hello,
I am using the AIR badge and it's working fine on almost every computers but touchscreen devices. I've tried it on a HP Slate (touchscreen device, win7, Flash 10.1) and nothing happens when I click 'yes' on the embeded 'Adobe AIR Installer'.
Is it a know issue and is there any workaround?
Edit: When I plug a mouse into the HP Slate, I am able to click the 'yes' button.
Edit2: It seems to be a broader issue that affects all Flash system popups (e.g. built-in settings, Flash AIR installer ) on this touchscreen device. It looks like a problem with the mouse events (i.e. no mouse down/up, only a click event), but it's only a supposition. I am sometimes able to click the button, but it's quite tedious: 1. put my finger on the buttonl; 2 keep my finger on the screen and moving it around the button; 3 come back on the button; 5. release my finger from the screen
Thanks,
Arnaud

It is not a bug in iOS 7, as several hundred million people haven't commented on it. Reset: are you holding down both buttons until the Apple logo is displayed? If a reset doesn't fix it, try restoring the phone from the last backup. If that doesn't work, restore as a new device. If that doesn't work, take it to Apple.

AIR Badge Install fails on Macromedia Certificate Error

I noticed my AIR Badge installer stopped working with the message “A download error occurred, would you like to try again” when the person did not have Adobe AIR installed previously. The badge installer is supposed to download AIR seamlessly as part of the process.
I snooped with Charles and found that the loaded air.swf file was attempting to access https://www.macromedia.com and this request is returning a certificate error. Attempting to access the url on my home machine directly using gives me the message that the cert is not from a trusted authority. Attempting to access that url from my work machine results in a re-direct to Adobe.com.
Anyone got a clue as to what the heck is going on? Am I dealing with an outdated version of the badge? I got this from the Flex SDK 3.4 samples directory.
Thanks,
Jeff

Rob,
Thanks very much for getting back but the issue is resolved - I discovered
that I was passing 1.52 instead of 1.5.2 for the required air version
parameter. D'oh. Once that was set correctly the badge works fine.
Jeff

Air Badge Corrupting application

Yep, well that Badge thing seems to be another of those Adobe, bugged filled idea, again!
Here's the deal....
Have my application.air file on my server.
Have a badge pointing to it and allowing to install it from webBrowser.
The badge works fine so i go and install my application... hey everything works! (sounds good eh... wait wait)
Start application to realize that my DB is duplicated !?#?! what did i do wrong?
1- review DB                       [no problem]
2- review app code              [no problem]
3- reinstall everything          [Problem!!!!!!!]
(after re-installation the Db is still duplicated...but not as many duplicate this time)
So wait! Everything is ok but each time you install the app(using the badge) different bug appears......???
we are getting somewhere, it must be the installation process....
Solution:
Install from the .AIR directly see if it it is indeed the Bage process that mess everything up or if it's the file that's corrupted.
you guess it, downloading the same file that the badge uses to install the app manually....problem disapear!!!?!?!?!?
now you tell me how to troubleshoot this?
Goolge is litter with that air-badger praising!!!
the files used by the badge have been tested and are all good!!!
Should i Just forget about the adobe air badges all together?

Rob,
Thanks very much for getting back but the issue is resolved - I discovered
that I was passing 1.52 instead of 1.5.2 for the required air version
parameter. D'oh. Once that was set correctly the badge works fine.
Jeff

AIR Badge with in flash site

Hello, need some advice / help.
I currently have a flash site and I have an AIR app. I need
to use the badge within my flash site. Does anyone know if there is
anyway of using the AIR Badge within the .swf or will I need to
create a normal .html page for this to work.
Your help would be much appreciated.

What do you mean by "attacked"? and what makes you think it was attacked because it was Flash, or that the same site, in static HTML would not have been attacted?
Just a review in how Web sites work...
There is NO SUCH THING as a Flash Web site... only HTML, PHP, ASP, etc. sites which happen to have some Flash content.
To verify this for yourself, visit ANY site on the Internet which might be called a "Flash site". Look for the file name extension at the end of the Web address...one thing you will NOT see is .swf as the file extension.
You asked for opinions/views right?
Best wishes,
Adninjastrator

AIR Badge + RewriteRule fails - Downloaded file is not an air file

Hi everyone!
I'm not entirely sure my problem comes from RewriteRule but I've searched this forum for topics on corrupted AIR files and the Install Badge and tried almost every possible tip with no luck so I thought maybe my special issue comes from it...
Here we go:
I have a server-side script that builds AIR apps which are supposed to be installed (via an Install Badge). Those AIR apps are not stored at a public URL (for security reasons) but read (via PHP) when a specific URL is called. Let me give you an example (with fake paths) :
The server-side built AIR app is store at /srv/data/air/myApp.air
A RewriteRule redirects calls to http://www.my-server.com/air/999.air to http://www.my-server.com/air.php?id=999
The air.php uses the GET id to read the AIR file :
header("Pragma: public");
header("Expires: 0");
header("Cache-Control: must-revalidate, post-check=0, pre-check=0");
header("Cache-Control: private", false);
header("Content-Type: $mimeType");
header("Content-Disposition: attachment; filename=$name;" );
header("Content-Length: ".filesize($path));
readfile($path);
With $mimeType="application/vnd.adobe.air-application-installer-package+zip" and $name="999.air"...
When accessing the rewritten URL directly with a browser, everything is fine: the AIR file can be downloaded and installed as expected.
But! When using an Install Badge linking to that URL, I get the nasty "The application could not be installed because the AIR file is damaged" message...
And here's what's stored in .airappinstall.log:
Starting app install of http://(...)/9889.air
UI SWF load is complete
UI initialized
Downloading file to C:\Documents and Settings\Quentin\Local Settings\Temp\fla19D.tmp
Received HTTP Response Status event
Response URL is http://(...)/9889.air
Downloaded file is not an air file.
starting cleanup of temporary files
application installer exiting
Hum... And I'm stuck.
Thoughts?
I have multiple Install Badges in the same page, do you think this can break things?
I've try adding the AddType instruction in a .htaccess file but it didn't change a thing...
Thanks in advance!

OK, I've got news.
Bad news.
In fact I realized the appurl set in the Install badge is (obviously) not called directly but by a script located at http://adobe.com/apollo... So your my session is not available in the script that is called and that reads the actual AIR file. So I can't check wether the user requiring the file has the right to. At least, not the way I intended to do it...
I will keep you updated if I find something!

AIR Badge not Working in IIS7

I have created a badge for AIR application.. It works fine in
my url in the server IIS 6 windows server 2005.
But when I am using the same in IIS 7 windows server 2008 it
stars downloading and fails. I added the .air MIME type in the
server.
Also when i download the file with out using the badge( using
the full path and download the .air file to local machine) from the
IIS7 then also installation failed
Waiting for your help

Hi Gurdeep,
Sorry for being little vague, 'not working' refers to no data being received by the application when we run it. The whole application is based on database-driven data where it gets the values about if a module is enabled or disabled (for example a video player module), data about video urls, mp3 urls, gallery images urls. All such values are stored in the database. And the application should be making xml request to get the data.
The xml requests and responses are made and received appropriately on our office machines and few of users machines. But other users (whom we asked to participate for testing) were not able to see the application when they launch it..they a default wallpaper thats part of the application (not through xml requests). On further investigation, I could see that the the application on those users machines is neither making any xml requests nor receiving any xml responses.
Hope I was clear in explaining the issue this time. Let me know your thoughts on this.
Thanks

Air installer issue on IE8 when runtime not installed

The standard badge is great, but on IE8, if it detects no runtine, a Flash error box 'A download error has occured. Try to download again?' comes up. If I click the (?) help icon, it first ******* about an invalid certificate. Once adding the security exception through IE8's wonderful security crap, I'm finally redirected to www.adobe.com/products/air. Unfortunately, my Mom (all our type of customers!) is not a developer which that page is for. It should be redirected to http://adobe.com/go/getair/ instead. As for the invalid cert - someone needs to fix that. please. thanks.
Greg

Our application uses a licensing service to prevent illegal copies being run. The licensing service is realized through an executable which pings a server in order to activate the serial code entered by the user. In the AS3 code, we use Adobe AIR 2.6's NativeProcess support to call NativeProcess.start(), trigging that executable to perform said ping. The executable is included in the AIR file, which is converted into a Native Installer (DMG) via the adt command provided by the Adobe AIR SDK for Mac.
While I'm not able to provide you with a build at this time, I'm confident that if you simply attempt to launch an executable from a Mac via an Adobe AIR Application, you will easily reproduce this issue. Just to be sure, here are my specifics again:
Original AIR File:
Windows XP
Adobe Flash CS5.5
Adobe AIR 2.6
Generate the AIR file
Native Installer:
Mac Snow Leopard 10.6.3
Adobe AIR SDK for Mac
Use the AIR file to generate the DMG file

2013 Macbook Air Sound Issues

Alright so I've had my 2013, 13" i7 8GB/512GB Macbook Air for around 2 months. A while back I began encountering issues where the system's sound would just stop working. This issue applies to outputting through headphones and the built in speaker. I pinpointed the problem to occuring only when I closed the laptop while a program was outputting audio through headphones. Examples of programs this has happened with include Spotify, iTunes, and anything that uses audion in Safari (including Netflix and Youtube). After ths occurs, the only way I have found to fix the problem is a complete restart. I am interested to find other people who have, or who have fixed this problem.
On an unrelated note, I have also found a bug where sometimes when I accidently press the power button once and put it to sleep, the computer will sleep but the backlight on the keyboard will stay on. When I press the spacebar to turn it back on, the backlight on the screen will turn on, but the screen will remain black and unchanging. Again, the only thing that will fix this is a forced restart.
Any help that anyone can provide would be greatly appreciated.

aidan5806 wrote:
This issue applies to outputting through headphones and the built in speaker. I pinpointed the problem to occuring only when I closed the laptop while a program was outputting audio through headphones.
Do not sleep your Air (close the monitor with headphones attached) with headphones attached, this is known to affect some Air under Mavericks.
* this occurrence is being looked into.
Much testing on my own and others as well show that in some instances this occurs in Mavericks.
If you choose you may contact Apple for an appt and diagnostics.
However as said, refrain from having phones attached when you close the monitor to prevent this until it is resolved
Also if you have the APP "BOOM" installed, uninstall it, this can cause same as Ive confirmed.
peace

Macbook air keyboard issue

So i have a mid 2013 macbook air (running OS X YOSEMITE) , and im having issues with the keyboard:
keys "w" through "o" dont work on the third row from top (and when they do, they lag and stop working after couple mins)
if ur wondering, im writing this on the keyboard viewer
Been like for 3 days, please help so i can avoid repair fees
thanks

Upgrading the OS should have no effect on your keyboard.

Macbook Air wifi issue

I have a problem with my macbook air. I can find easily my home network, and it usually works ok at the begining, but after some time, 5-10 minutes, it started to works very slow, or just stop responding at all. Than I cant open any page, cant download mail, or anything. Sometime if I move my macbook air to another location it starts to work again for some time, but sometimes that doesn't help either. Sometime it helps to turn wifi off, than on again, but that also works for some time, and than again it blocks. I had mac os x lion, and now I have mountain lion, and same problem occurs. I even reinstall mountain lion, because I thought maybe it's the software issue, but it happening again. Today I changed my router, because before I had one with only B\G, and now I took one with N standard, because I thought this happening because of old router, but it happened today again.
Could this be a hardware issue? Should I bring it to apple store, and what can I expect? Would they give me another one if this is hardware issue, or I would get refurbished one, or they will try to repair this one? I don't know what to do.

With the help of Apple Support this problem seems to be cured.
Here is a summary of the steps that they took me through:-
In Settings>Network>
Click on Gear Wheel beside +- at bottom of list of network services, select "Set Service Order" and check that WiFi is at the top of the list.
Click on Advanced and select DNS tab. Click on + at bottom of DNS Servers List and enter 8.8.8.8
In WiFi tab check that your preferred network is at the top of the list.
Apply any changes that have been made and switch off.
Reset SMC and NVRAM/PRAM
Check that there are no channel conflicts with other wifi networks.

Adobe air install issue

EDIT: I have figured out a workaround to this. I created a 2nd administrator account, and installed air from there, and it went away without a single issue.
Trying to install adobe air, and it continues to fail everytime. Here are the logs I've been able to gather.
Running Win 7 x64, intel quad core, 6gb ram have no previous installations of AIR. I've also tried installing it in a few different compatibitability modes and get roughly the same errors.
since the error logs are kinda garbled in this, i've pasted copies to pastebin http://paste2.org/p/1432679
[2011-05-24:16:13:02] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-24:16:13:02] Commandline is:
[2011-05-24:16:13:02] No installed runtime detected
[2011-05-24:16:13:08] Relaunching with elevation
[2011-05-24:16:13:08] Launching subprocess with commandline c:\users\xxxxxx\appdata\local\temp\air492.tmp\adobe air installer.exe -ei
[2011-05-24:16:13:11] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-24:16:13:11] Commandline is: -stdio \\.\pipe\AIR_4716_0 -ei
[2011-05-24:16:13:11] No installed runtime detected
[2011-05-24:16:13:11] Starting silent runtime install. Installing runtime version 2.6.0.19140
[2011-05-24:16:13:11] Installing msi at c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-24:16:13:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Rolling back install of c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
[2011-05-24:16:13:11] Rollback complete
[2011-05-24:16:13:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Runtime Installer end with exit code 7
[2011-05-24:16:13:12] Runtime Installer end with exit code 7
and with MSI logging, I get this aswell.
=== Verbose logging started: 5/24/2011 16:13:11 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Users\xxxxxx\appdata\local\temp\air492.tmp\adobe air installer.exe ===
MSI (c) (88:5C) [16:13:11:371]: Resetting cached policy values
MSI (c) (88:5C) [16:13:11:371]: Machine policy value 'Debug' is 0
MSI (c) (88:5C) [16:13:11:371]: ******* RunEngine:
           ******* Product: c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (88:5C) [16:13:11:372]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (88:5C) [16:13:11:372]: Grabbed execution mutex.
MSI (c) (88:5C) [16:13:11:382]: Cloaking enabled.
MSI (c) (88:5C) [16:13:11:382]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (88:5C) [16:13:11:387]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (40:38) [16:13:11:391]: Running installation inside multi-package transaction c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
MSI (s) (40:38) [16:13:11:391]: Grabbed execution mutex.
MSI (s) (40:54) [16:13:11:392]: Resetting cached policy values
MSI (s) (40:54) [16:13:11:392]: Machine policy value 'Debug' is 0
MSI (s) (40:54) [16:13:11:392]: ******* RunEngine:
           ******* Product: c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (40:54) [16:13:11:393]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 02FC15168DB032044A0AA668CDEF855E
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 02FC15168DB032044A0AA668CDEF855E
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 728939235E8DA0741B6278D03B6CF9FD
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 728939235E8DA0741B6278D03B6CF9FD
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: DEA09DB22FF096A48BD4CD609799F17B
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: DEA09DB22FF096A48BD4CD609799F17B
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: machine assigned for product: 000021599B0090400000000000F01FEC
MSI (s) (40:54) [16:13:11:393]: Using cached product context: machine assigned for product: 000021599B0090400000000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 04583E7B553E3053FA7D36B5F2F2671E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 04583E7B553E3053FA7D36B5F2F2671E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 153AA053AF120723B8A73845437E66DA
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 153AA053AF120723B8A73845437E66DA
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 29F618052561C7A49BCB846F2847C2B4
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 29F618052561C7A49BCB846F2847C2B4
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3128052F989958E40A8727EB849371FE
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3128052F989958E40A8727EB849371FE
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140632FF
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140632FF
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 67C4BD9B4A105D6498017FAA3667BDFA
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 67C4BD9B4A105D6498017FAA3667BDFA
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7664CBBF125287E41BDB78607F4745B9
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7664CBBF125287E41BDB78607F4745B9
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 766F6333940964D4896BC447E3BE5C1B
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 766F6333940964D4896BC447E3BE5C1B
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 77051A78730FF32458DAC3705B07BD53
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 77051A78730FF32458DAC3705B07BD53
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 775F634D5961F2D4B844CA679CE90020
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 775F634D5961F2D4B844CA679CE90020
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7BD4C90EC03660F46A13E87A329932FA
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7BD4C90EC03660F46A13E87A329932FA
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7E0BA6F1DDC839B4A832AAE92BEFCF4E
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7E0BA6F1DDC839B4A832AAE92BEFCF4E
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7F80AB91827CC964A853FBDB6333EB80
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7F80AB91827CC964A853FBDB6333EB80
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 8456A20EEDF62E04E89D11D9D7E746F1
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 8456A20EEDF62E04E89D11D9D7E746F1
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 88119C0AF88C68E4396EDCC7A9626694
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 88119C0AF88C68E4396EDCC7A9626694
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 884FD4BEFEAAF6043A14BCA2AA13B509
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 884FD4BEFEAAF6043A14BCA2AA13B509
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 8A84FEFC8BFBCAE3B85AEDF4A82A76EC
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 8A84FEFC8BFBCAE3B85AEDF4A82A76EC
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 94707D491824CA93DA095BA6E0A004E2
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 94707D491824CA93DA095BA6E0A004E2
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 96F071321C0420729002000010000000
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 96F071321C0420729002000010000000
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 99962ACB22CE7003BB9736983170C9A9
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 99962ACB22CE7003BB9736983170C9A9
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 9C8928403D4AB094F99FBA20A329833F
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 9C8928403D4AB094F99FBA20A329833F
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 9D0EE644B6F1FB242887D8B071B21AD5
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 9D0EE644B6F1FB242887D8B071B21AD5
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: A09035D453ECDB243B77380100103810
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: A09035D453ECDB243B77380100103810
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: A09035D454B9B7346AA6380100003800
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: A09035D454B9B7346AA6380100003800
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A57765D93F393A44082948E08362ED03
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A57765D93F393A44082948E08362ED03
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A6C64DD86500CEF47BA082BB611A1FF1
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A6C64DD86500CEF47BA082BB611A1FF1
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A7C639EE04AE5D13B956E8E380C98382
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A7C639EE04AE5D13B956E8E380C98382
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A889D6FD0AEE7724AA8B51E880E634B9
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A889D6FD0AEE7724AA8B51E880E634B9
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: AABFD194FE7760B46867F26CE6EE40A9
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: AABFD194FE7760B46867F26CE6EE40A9
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: B6ACDB9A3563B764CA384963D73AFB3E
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: B6ACDB9A3563B764CA384963D73AFB3E
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: BC3F6BE54F64F1540A82F7D6D8537D0D
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: BC3F6BE54F64F1540A82F7D6D8537D0D
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: BDAD5335AB438EA45A9146D887948864
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: BDAD5335AB438EA45A9146D887948864
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C173E5AD3336A8D3394AF65D2BB0CCE6
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C173E5AD3336A8D3394AF65D2BB0CCE6
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C28643E881181F13CBC489DC69571E2C
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C28643E881181F13CBC489DC69571E2C
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C4B69A87346AF0D4892C8A1EA666969F
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C4B69A87346AF0D4892C8A1EA666969F
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7030BC4E565144468EBD02F4EBF28C8
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7030BC4E565144468EBD02F4EBF28C8
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7548CA35830AEB49A950E590FD5D676
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7548CA35830AEB49A950E590FD5D676
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7BCDCEDCC85568419FA26F77989EF84
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7BCDCEDCC85568419FA26F77989EF84
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C8A8601403F36B6479A8AE96F2821DFA
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C8A8601403F36B6479A8AE96F2821DFA
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: CF454FAAAC2892F4BA13A60149587EE6
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: CF454FAAAC2892F4BA13A60149587EE6
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D04BB691875110D32B98EBCF771AA1E1
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D04BB691875110D32B98EBCF771AA1E1
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D139E7FE48CDB174D86B8A3385904547
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D139E7FE48CDB174D86B8A3385904547
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D871E8DFE4B8AD244B43FE2F0723B9C1
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D871E8DFE4B8AD244B43FE2F0723B9C1
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: DFDBABC48F94DF74EBD7CEED270725A5
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: DFDBABC48F94DF74EBD7CEED270725A5
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E08F45ADC1622A148A5545A941F4F295
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E08F45ADC1622A148A5545A941F4F295
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E937F97667C514A45B269F9312656BDD
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E937F97667C514A45B269F9312656BDD
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E97A59ECCF4EFFF4A857920FB449F22F
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E97A59ECCF4EFFF4A857920FB449F22F
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: EDEED656CA6FAC745A861A4B3EB47506
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: EDEED656CA6FAC745A861A4B3EB47506
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: EEDB8CDDCACDD4042875E3D8B4874276
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: EEDB8CDDCACDD4042875E3D8B4874276
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F132F0B0A6ECD384AA32773B467F9571
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F132F0B0A6ECD384AA32773B467F9571
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F4E3B286A696ED244AC1C470AE61874B
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F4E3B286A696ED244AC1C470AE61874B
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (40:54) [16:13:11:403]: Setting cached product context: machine assigned for product: FDEF50A6E266FB64A85210E0F3C1C996
MSI (s) (40:54) [16:13:11:403]: Using cached product context: machine assigned for product: FDEF50A6E266FB64A85210E0F3C1C996
MSI (s) (40:54) [16:13:11:404]: SRSetRestorePoint skipped for this transaction.
MSI (s) (40:54) [16:13:11:409]: MainEngineThread is returning 2
MSI (s) (40:38) [16:13:11:409]: No System Restore sequence number for this installation.
MSI (s) (40:38) [16:13:11:410]: User policy value 'DisableRollback' is 0
MSI (s) (40:38) [16:13:11:410]: Machine policy value 'DisableRollback' is 0
MSI (s) (40:38) [16:13:11:410]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (40:38) [16:13:11:411]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (40:38) [16:13:11:411]: Restoring environment variables
MSI (c) (88:5C) [16:13:11:412]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (88:5C) [16:13:11:413]: MainEngineThread is returning 2
=== Verbose logging stopped: 5/24/2011 16:13:11 ==
Any help would be most appreciated.

Fixed answer with a workaround using a second user account.

Adobe AIR installation issue - hangs at "Installing..."

Hello everyone!
I know questions similar to this have been asked many times before, but I did not manage to find the solution to my problem after a few hours of reading and trying the various 'solutions' around the net and this forum. I apologise if I missed it.
I cannot seem to install Adobe AIR. I run a freshly downloaded installation executable, but it hangs at "Installing..." and 0% progress for a very, very, very long time, if I let it. This last try has been going for 45 minutes as I write. The only way to get out of the installer is through Task Manager and killing the service, as hitting 'Cancel' just makes the installer attempt to cancel endlessly.
I tried installing it in safe mode but there it gives an error saying I may not have administrative permissions (which I do have);
I created a new user account;
I "run as Administrator" and am using an account with administrative rights;
I tried it through the command line with putting the file in c:\ and running "AdobeAIRInstaller.exe -silent" without quotes from c:\;
I have shut off all my antivirus software;
I tried downloading it with a different browser;
I tried using the MicrosoftFixit.ProgramInstallUninstall, and took Adobe AIR off the list;
I tried uninstalling all Adobe products and then reinstalling them, with Adobe AIR last
... and some more things, but none of this has helped. Here's what the installation log generates when it hangs:
[2012-12-25:01:16:36] Runtime Installer begin with version 3.5.0.880 on Windows 7 x86
[2012-12-25:01:16:36] Commandline is:
[2012-12-25:01:16:36] No installed runtime detected
[2012-12-25:01:16:40] Relaunching with elevation
[2012-12-25:01:16:40] Launching subprocess with commandline c:\users\terri\appdata\local\temp\air7b85.tmp\adobe air installer.exe -ei
[2012-12-25:01:16:40] Runtime Installer begin with version 3.5.0.880 on Windows 7 x86
[2012-12-25:01:16:40] Commandline is: -stdio \\.\pipe\AIR_7668_0 -ei
[2012-12-25:01:16:40] No installed runtime detected
I would much appreciate any help or advice anyone can give me regarding this! This is starting to drive me nuts.
Thank you.
( also, this is my first post, so please forgive if I've done anything wrong or not according to etiquette! )

Ok, I understand. So before we continue, we really need to figure out what the exact error is. Can you, on at least 2 systems, generate the MSI logs we'll need? Here's a document that explains how to enable logging and where to find the logs once they've been created:
How to enable Windows logging
Once you've enabled logging, try installing again. Grab the newly created msi logs and either post here or email me at [email protected] I'll examine the logs and see if we can find a common issue between the systems.
Thanks,
Chris

[Fixed] AIR Install issue: Unable to install/installer file damaged

Hi,
If you are facing the 'installer file damaged' error on installing AdobeStory desktop application please follow the following steps:
- download the installer directly from this link - https://story.adobe.com/2310AIRFix/AdobeStory.air
- double click to install.
- If you still see an error please uninstall current version of Adobe Story completely - drag drop the application to trash (on mac) and then try installing again by double clicking on the installer (AdobeStory.air).
thanks for your support,
Adobe Story Team.

Before installing, please make sure that you have uninstalled Story form your system. (i.e. move Adobe Story from Applications folder to Trash)
If you still face this issue, please mail us the installation logs at DL-AdobeStory-Support<at>adobe<dot>com
To get the installation logs, do the following:
Mac OS X
Open the Console application from the Applications/Utilities folder.
Select System.log from the log list on the left.
In the String Matching filter field, type Adobe AIR.
Select all, and then copy and paste into a text file.
Thanks
Rohit

MacBook Air WiFi issues

Ok, I recently got a MacBook Air 2013 that it currently OS X version 10.8.3 and it's great except for its absolutely attrocious WiFi problems. For example, after awakening from sleep, the MacBook almost always requires my password for my network even though I have the "remember this network" box checked. More than often, when I enter the password for my network, it will keep saying invalid password, even though I know the password is correct. The only way for me to fix this is to shut down the MBA and reboot it. Simply restarting doesn't fix this password issue.
Sometimes when my WiFi is working, the pages on all my browsers won't even load and the "webpage not found" oage shows up. And so I turn WiFi off then on and the problems I stated above reoccur. Is this an OS X problem or the MBA itself? This is absolutely ridiculous and any suggestions would be greatly appreciated. Thanks.

J_BB,
Check which model wireless router you're using (Netgear, Linksys, Motorola). The device type (WRT-54, etc) will be on the side or back.
Google your device model & type to determine its LAN gateway IP; most use 192.168.0.1 or 192.168.1.1
Enter this address in your browser's URL window to access your device's main settings page. If prompted for a username and password, you can find the defaults by googling. You should personalize these after you are done making changes for security purposes.
The default username and password should be on the same page you searched that brought up your model & type. If not, there are pages devoted to collating such information (google is your friend).
For most devices, your SSID (Service Set ID), or the wireless network name which is broadcast, will be the name of the router. Check out these links for a commonly used device (Linksys WRT-54G) - you can click through items as though you are making actual changes:
http://www.supportshots.com/linksys_wrt54g/basic.php
The option to change channels is under the 'Wireless' heading
Save settings when you're finished.
Good Luck!

AIR Badge issues

Similar Messages

Maybe you are looking for