Air dooesn't work correctly

Hey guys,
i've installed the AIR runtime succesfully, so the Apps of
Adobe and Co runs perfekt. I am working with FlashDevelop to create
my As3/air Projects.
I've tried to use the command "adl" / "adt" to test them, but
this command doesn't work.
I know that i have to open a window with "cmd", but what i
have to do, after that ? A Tutorial would be great!
Greetings from Germany, Nico
Ps:
http://onair.adobe.com/files/AIRforJSDevPocketGuide.pdf
doesn't help me ... ;/

What do you mean by "doesn't work"? Do you have the SDK
installed?
Docs are at
http://www.adobe.com/support/documentation/en/air/

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Can't uninstall Adobe Air but Adobe Air doesn't work correctly

An external agency created a flash-application which should be installed to my computer with Adobe Air. By clicking the .Air-file the installation process of Adobe Air started but the installation of the flash-application failed. At least I uninstalled the flash-application by using the windows control panel but uninstalling Adobe Air by the control panel is impossible.
How to get Adobe Air fixed to install the urgently needed flash-application?
See my log-file below.
Thanks in advance for your assistance!
[2013-05-24:05:46:23] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:46:23] Commandline is:
[2013-05-24:05:46:23] No installed runtime detected
[2013-05-24:05:46:28] Relaunching with elevation
[2013-05-24:05:46:28] Launching subprocess with commandline c:\users\rh2708\appdata\local\temp\airbcf8.tmp\adobe air installer.exe -ei
[2013-05-24:05:46:39] Elevated install completed
[2013-05-24:05:47:02] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-05-24:05:47:02] Runtime Installer end with exit code 0
[2013-05-24:05:47:02] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:47:02] Commandline is: -installupdatecheck
[2013-05-24:05:47:02] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:47:03] Performing pingback request
[2013-05-24:05:47:04] Pingback request completed with HTTP status 200
[2013-05-24:05:47:04] Starting runtime background update check
[2013-05-24:05:47:04] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update
[2013-05-24:05:47:04] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\RH2708\AppData\Roaming\Adobe\AIR\Updater\Background
[2013-05-24:05:47:04] Runtime update not available
[2013-05-24:05:47:04] Unpackaging cancelled
[2013-05-24:05:47:04] Runtime Installer end with exit code 0
[2013-05-24:05:47:04] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:47:04] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.1491850600577891 onApplicationVersion
[2013-05-24:05:47:04] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:47:04] Application Installer end with exit code 0
[2013-05-24:05:47:16] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:47:16] Commandline is: "I:\Büro\Büro Großer\Dienstliches\Tag der deutschen Einheit\2013\Quiz\Datensicherung\quiz Relaunch 22.5.13\Bundesratespiel.air"
[2013-05-24:05:47:16] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:47:17] Unpackaging file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air to C:\Users\RH2708\AppData\Local\Temp\flaAE38.tmp
[2013-05-24:05:47:19] Application signature verified
[2013-05-24:05:47:19] Unpackaging/validation complete
[2013-05-24:05:47:19] No app located for appID 'Bundesratespiel' and pubID ''
[2013-05-24:05:47:28] Converting unpackaged application to a native installation package in C:\Users\RH2708\AppData\Local\Temp\flaDA48.tmp
[2013-05-24:05:47:29] Native installation package creation succeeded
[2013-05-24:05:47:29] Starting app installation to C:\Program Files\Bundesratespiel. Installing app Bundesratespiel version 1.0 using the source file at file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air
[2013-05-24:05:47:29] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2013-05-24:05:47:29] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\Bundesratespiel" -desktopShortcut -programMenu file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air
[2013-05-24:05:47:29] Relaunching with elevation
[2013-05-24:05:47:45] Elevated install completed
[2013-05-24:05:47:46] Launching subprocess with commandline C:\Program Files\Bundesratespiel\Bundesratespiel\Bundesratespiel.exe
[2013-05-24:05:47:47] Application Installer end with exit code 0
[2013-05-24:05:55:07] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:07] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.31692987820133567 onApplicationVersion
[2013-05-24:05:55:07] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:08] Application Installer end with exit code 0
[2013-05-24:05:55:17] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:17] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.9486814816482365 onApplicationVersion
[2013-05-24:05:55:17] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:18] Application Installer end with exit code 0
[2013-05-24:05:55:27] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:27] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.6162592875771224 onApplicationVersion
[2013-05-24:05:55:27] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:28] Application Installer end with exit code 0
[2013-05-24:05:55:37] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:38] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.502127765212208 onApplicationVersion
[2013-05-24:05:55:38] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:38] Application Installer end with exit code 0
[2013-05-24:05:55:48] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:48] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.19598314817994833 onApplicationVersion
[2013-05-24:05:55:48] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:48] Application Installer end with exit code 0
[2013-05-24:05:55:58] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:55:58] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.6727802748791873 onApplicationVersion
[2013-05-24:05:55:58] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:55:58] Application Installer end with exit code 0
[2013-05-24:05:56:16] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:56:16] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.06809419812634587 onApplicationVersion
[2013-05-24:05:56:16] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:56:16] Application Installer end with exit code 0
[2013-05-24:05:56:27] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:56:27] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.7936959220096469 onApplicationVersion
[2013-05-24:05:56:27] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:56:27] Application Installer end with exit code 0
[2013-05-24:05:56:36] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:56:36] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.4281964162364602 onApplicationVersion
[2013-05-24:05:56:36] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:56:37] Application Installer end with exit code 0
[2013-05-24:05:56:51] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:56:51] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.8485408276319504 onApplicationVersion
[2013-05-24:05:56:51] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:56:51] Application Installer end with exit code 0
[2013-05-24:05:57:01] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:57:01] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.8805129597894847 onApplicationVersion
[2013-05-24:05:57:01] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:57:01] Application Installer end with exit code 0
[2013-05-24:05:57:11] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:05:57:11] Commandline is: -playerVersion=11,7,700,202 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled Bundesraterspiel adobe.com:air0.7853958480991423 onApplicationVersion
[2013-05-24:05:57:11] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:05:57:11] Application Installer end with exit code 0
[2013-05-24:06:00:10] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-24:06:00:10] Commandline is: "I:\Büro\Büro Großer\Dienstliches\Tag der deutschen Einheit\2013\Quiz\Datensicherung\quiz Relaunch 22.5.13\Bundesratespiel.air"
[2013-05-24:06:00:10] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-24:06:00:11] Unpackaging file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air to C:\Users\RH2708\AppData\Local\Temp\fla7F3D.tmp
[2013-05-24:06:00:12] Application signature verified
[2013-05-24:06:00:12] Unpackaging/validation complete
[2013-05-24:06:00:12] No app located for appID 'Bundesratespiel' and pubID ''
[2013-05-24:06:00:16] Converting unpackaged application to a native installation package in C:\Users\RH2708\AppData\Local\Temp\fla92ED.tmp
[2013-05-24:06:00:17] Native installation package creation succeeded
[2013-05-24:06:00:17] Starting app installation to C:\Program Files\Bundesratespiel. Installing app Bundesratespiel version 1.0 using the source file at file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air
[2013-05-24:06:00:17] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2013-05-24:06:00:17] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\Bundesratespiel" -desktopShortcut -programMenu file:///I:/B%c3%bcro/B%c3%bcro%20Gro%c3%9fer/Dienstliches/Tag%20der%20deutschen%20Einheit /2013/Quiz/Datensicherung/quiz%20Relaunch%2022.5.13/Bundesratespiel.air
[2013-05-24:06:00:17] Relaunching with elevation
[2013-05-24:06:01:59] Elevated install completed
[2013-05-24:06:01:59] Launching subprocess with commandline C:\Program Files\Bundesratespiel\Bundesratespiel\Bundesratespiel.exe
[2013-05-24:06:02:00] Application Installer end with exit code 0
[2013-05-27:20:34:10] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:34:10] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:34:10] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:34:11] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:34:33] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:34:33] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:34:33] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:34:33] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:35:02] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:35:02] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:35:02] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:35:02] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:35:19] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:35:19] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:35:19] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:35:19] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:35:55] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:35:55] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:35:55] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:35:55] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:36:04] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:36:04] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:36:04] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:36:04] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:36:20] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:36:20] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:36:20] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:36:20] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:46:23] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:46:23] Commandline is: C:\Users\RH2708\Desktop\Bundesratespiel.air
[2013-05-27:20:46:23] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:46:23] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:50:15] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:50:15] Commandline is:
[2013-05-27:20:50:15] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:50:15] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:20:50:20] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:20:50:20] Commandline is:
[2013-05-27:20:50:20] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:20:50:20] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:21:02:08] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:21:02:08] Commandline is:
[2013-05-27:21:02:08] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:21:02:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2013-05-27:21:02:14] Runtime Installer end with exit code 0
[2013-05-27:21:02:14] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:21:02:14] Commandline is: -installupdatecheck
[2013-05-27:21:02:14] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:21:02:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
[2013-05-27:21:03:05] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:21:03:05] Commandline is: "D:\Büro\Büro Großer\Dienstliches\Tag der deutschen Einheit\2013\Quiz\Bundesratespiel.air"
[2013-05-27:21:03:05] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:21:03:05] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]
[2013-05-27:21:03:14] Application Installer begin with version 3.7.0.1860 on Windows 7 x86
[2013-05-27:21:03:14] Commandline is: "D:\Büro\Büro Großer\Dienstliches\Tag der deutschen Einheit\2013\Quiz\Bundesratespiel.air"
[2013-05-27:21:03:14] Installed runtime (3.7.0.1860) located at c:\Program Files\Common Files\Adobe AIR
[2013-05-27:21:03:14] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

The problem is fixed:
With Windows Fix It at least I was able to uninstall Adobe Air. After Reisnatllation of Air and my application the system is running quite wonderful.
Best regards,
R. H.

I bought an IPAD air from state and the screen is not working correctly and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

i bought an IPAD air (32 gb wifi only) from USA just one month ago and the screen is not working correctly(picture attached) and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?

Have you tried a soft-reset to see if that fixes it ? You might be able to get warranty service in Egypt for your iPad, but the warranty includes :
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
As it's wifi-only you should have a better chance of it being serviced under warranty, but there are no guarantees, it might depend upon the repairer.
Egypt authorised service providers : https://locate.apple.com/eg/en/

Air Play is no longer working correctly from either my Mac Air or iPad.

Air Play does not appear to be working correctly.
Yesterday I tried to access my ZEP Air using Air Play from my iPad (3rd Gen), and neither the Zep Air or my Airport Express were shown. I checked that all software was up to date, and that all devices were on the same network, but no joy. I was however able to use Air Play through my iPhone5, which picked up all devices, and I was able to play music through my Zep Air.
I have now tried to use Air Play with Apple TV using both my iPad and Mac Air. When I select Apple TV on my iPad, and turn on the Apple TV, nothing happens, and I do not get the normal mirroring option. Using the Mac Air, I can switch on mirroring with the Apple TV, and see my screen on the TV, but again I cannot access the ZEP Air or see the Airport Express. Apple TV has '86' in brackets at the side
My Apple TV device shows both the ZEP Air and Airport Express, and the Airport Utility shows all devices working correctly and software up to date.
I have Norton for Mac installed, and have just checked with a Norton technician - using remote access - that Norton isn't blocking any access through the firewall, and everything appears to be OK.
Interestingly, I called in to my local Apple Store (Sheffield UK) as I'm interested in an iPad Air 2, and I asked whether they were aware of any issues following OS X Yosemite and iOS 8. I took my iPad and it didn't show the Air Play icon at all in store, and the representative I saw, wasn't aware of any issues. Before I organise to see a 'genius' at the Sheffield store I wondered whether anyone has recently had experience of this problem? If so, is there a fix I can try?

CORRECTION: Whenever I click on: "SEND" on my iPhone I DO hear the audio send prompt and I DO see the email listed in the "SENT" folder within the email program soooooooooo it appears to me that the emails ARE sent. I just do NOT receive them. I have even tried going into the SENT folder and opening an email and trying to forward it to myself WITHOUT any success.
Maybe this will shed some new light on the problem.

Downloaded a book from itunes, works on iphone6, but will not open on ipad air. "not formatted correctly ". Any ideas ?

Downloaded a book from itunes, works on iphone6, but will not open on ipad air. "not formatted correctly ". Any ideas ?

Hello colinOxford0917,
I'm sorry to hear you are having these issues with iBooks on your devices. If you continue to have issues opening the book in question on your iPad Air due to a format error, you may want to try deleting the copy on your iPad, then redownloading it directly to your iPad from the iBook Store. You may find the information and steps outlined in the following articles helpful:
Frequently asked questions about iBooks - Apple Support
iBooks: Tips for managing your iBooks library and storage on iOS devices - Apple Support
Regards,
- Brenden

Adobe Air ServerSocket not Working the same on XP/Vista/7

I'm having a strange problems with an air socket server i've written.
I have an Air application written using Flash Builder 4. It's basically a simple HTTP server. It's purpose it to open a server on a specific port and serve files (both html and swf) out to a web browser.
When i run the air application on my desktop (windows 7, firefox 4.0b11, ie8, flash builder 4 compiled with flex sck 4.1.0) everything works correctly. Whether i run the server through the Flash Builder debugger or actually do the full packaging and install as a standalone air app then run it using the Air Runtime like any user would. I load up the server, punch in the address from anywhere and the page loads, and the requested swf displays correctly. While the server is running on my desktop i've tested clients including Windows XP and Vista with IE8, HTC Evo4g Android phone, and the Playstation 3 browser. From any tested client with the server running on my desktop all requests are handled correctly and pages/swfs load and display correctly.
The problem comes when i run the air app on another computer. When i package it and install it on one of my two test systems (Windows XP and Windows Vista) things start to go wonky. The Air app loads on the two test systems but when a client tries to use their web browser to request a page things don't display correctly. The client can load the html file fine but the swf that it receives from the server does not display. I can check the log on the status server and see the HTTP GET being processed, and the file sent. However, the browser simply displays a blank box where the SWF should be. With the server running on either of my two test boxes (XP and Vista) the same clients who can connect and display html and swf's delivered from the server experience this problem.
I think i've eliminated browser request as the problem from testing different browsers on different OS's on each of the test installations. As best I can tell, the problem is with the server side of the app. The server uses the SocketServer class to listen for a connection and then writes out the HTML headers and content to the socket manually, i'm not using any external libraries for writing to the socket.
here's the code for writing to the socket when a swf is requested.
     var content:ByteArray = new ByteArray();
     var stream:FileStream = new FileStream();
     stream.open(file, FileMode.READ);
     stream.readBytes(content);
     stream.close();
     socket.writeUTFBytes("HTTP/1.1 200 OK\n");
     socket.writeUTFBytes("Content-Type: application/x-shockwave-flash\r\n");
     socket.writeUTFBytes("Content-Length: " + content.length + "\r\n\r\n");
     socket.writeBytes(content);
I don't believe the problem is with the socket write since it works on my desktop but not when the server is running on another. I'm wondering if the problem is with an external system dependancy. Are there any external libraries, visual c++ runtimes, tcp/ip libraries that Air uses to fulfil requests to sockets on different operating systems/versions? I've been searching around the web and browsing through adobe live docs for a few hours on this but can't seem to find a resolution anywhere. If more detail is needed, please let me know. Any help would be much appreciated.

I appreciate you taking the time to look at this. Good to know I'm not completely crazy, that makes me feel a little better.
The 178774 is bytesLoaded()   and 1096810 is bytesTotal() as seen by the swf.
That's what i was experiencing. The issue you're seeing with it running on vista of the swf apparently only loading 180k of the 1 meg is what i'm experiencing. For me that happens when the server side of things is running on my XP or Vista machine. On Win 7 it works fine. Also, for mp3's it seems to only download the first couple seconds. When i stream an mp3 from the server it only plays a couple of seconds and stops.
Not sure if the index.html file that it serves out is small enough that it gets it in one cycle but for larger files it closes out the socket before sending all the data.
If i get some free time tomorrow i'll see about getting an Ubuntu virtual machine going and test it there as well. I don't have access to a mac to try it on OSX.

MacBook Air internet not working

I have a MacBook Air and just the past couple days the internet is not working correctly. I go to Facebook and I can't scroll the screen or click anything. Other sites work for a bit then stop. I don't know if I have a virus or what is going on please help me. Also I had to use my iPhone to write this because of course my computer wasn't working.

Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Any change?
Quit and relaunch the browser. Any change?
Log out and log back in. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

10.9.2 Mail not working correctly

I'm the only person in the office to upgrade to 10.9.2 (thankfully!). Since then, Mail has not worked correctly. It is an IMAP account.
When I click on an existing message in my inbox, instead of displaying instantly it takes 3-4 seconds. The screen scrolls light grey, dark grey, light grey, dark grey then the message. I can live with this but it's very annoying.
But worse, I now cannot perform any mail searches to refer back to existing messages I have in any of my mailboxes. Search functions 'to, 'from' 'entire message', 'any' do not work. Even if the message or sender is in the inbox, it can’t find it. This is serious as I'm constantly using this function.
Many thanks if you can help.
Simon

My wife is having the exact same problem all of a sudden with gmail on her MacBook Air. Also running 10.9.2. Everything is running perfectly on the iPhone, but on the Mac, no new email is downloading and the inbox is not syncing.
Hoping someone can help. Thanks!

PAvilion dv6, fan not working correctly?

Was on my laptop, it shut down randomly, notification popped up saying fan was not working correctly. Is there a way to fix this? Or will it have to be sent away?

Try a can of compressed air in the reverse direction of the normal air flow. You may just have a massive amount of dust on the inside of the heatsink near the fan blades.
Here is a youtube video and about 15min in you can see the fan clearly:
http://www.youtube.com/watch?v=5VMqrudLhJA&feature=player_detailpage#t=1s
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

HP PAVILION DV6 6154FAN NOT WORKING CORRECTLY

MY LAPTOP FAN IS NOT WORKING CORRECTLY A STARTUP MESSAGE COMES FAN NOT WORKING CORRECTLY GO TO SUPPORT FORUM.
MY PRODUCT WARRANTY IS OVER.
PLEASE ADVICE ME WHAT TO DO.
SEEKING FOR KIND SOLUTION.

Try cleaning up the cooling module. Blow compressed air into the fan grill. Test the laptop after the fan and heatsink is clean.
If cleaning the cooling module doesn't help, you'll have to replace the fan. This requires complete laptop disassembly.
In order to replace the fan you'll have to remove the motherboard.
Here's the official service manual which could be useful.
By the way, there are two different types or cooling modules. One for AMD processors and another one for Intel processors (page 93 in the service manual).
If you decide to replace the fan, it's not necessary to replace the entire cooling module assembly (heatsink and fan). It's possible to replace just the fan which can be purchased on eBay.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Java programs do not work correctly in my computer.

This is very simple. Every java program I have, such as the Java Control Panel or the LimeWire (downloads program) can't work correctly, meaning the program's window appears but not its content; showing a blank window instead of showing me the program. I have reinstalled the complete java software several times but nothing changes.
I will appreciate a quick answer, and sorry for my bad english, thanks...
Tomas. Buenos Aires, Argentina.

OHHHHH!!! HOW STUBBORN I AM!!!. You were right, the problem started after my video card was reinstalled!. Thanks for the link, in fact, the porblem is perfectly registred by Java:
www.java.com/en/download/help/5000041100.xml
Thanks, this forum is the bbbest one ever!.
Tomas, Buenos Aires, Argentina.

Cooling fan not work correctly

my computer says the cooling fan not work correctly plase visit www.hp.com.go/teachcenter/startup

Dear Customer,
Welcome to HP Support Forum and we are glad to assist you
It looks like you are having difficulties with regards to the Cooling Fan of your Netbook
We will surely assist you with this
According to the message you have posted I suspect this is purely a hardware issue where in your getting "System Fan(90B) - The system has detected that a cooling fan is not operating correctly" message. This is a mechanical fault and the Cooling Fan on your Notebook and needs to be replaced before the Notebook starts up with an Overheating Issue.
Causes/Reason for this Issue:
1. Sometimes this is just because of Dust, Pet Animals Hair slowing down the fan
Perform the below shown troubleshooting steps:
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till Unit loads Windows and then Shut down the Netbook again
Step 09. You should clean all the Vents and Openings really good with a can of compressed air
Note: If you are still getting the same error we need to replace the fan
I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Netbook Fan replaced and serviced by an authorized HP Certified Engineer
You can also Check your warranty Here to verify the warranty status
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Brush Cursor don't work correctly in Adobe Photoshop CS 5

I'am using Adobe Photoshop CS 5.1 on my brand new MacMini Server (Mid 2011). Everytime I change the diameter of my brush below 500-600px the brush cursor disapperar. It show the reagular Cursor. The Position of the Brush is also wrong because it has a vertical and horizontal offset, which makes it unpossible for me to use it. This worked correctly of years now with Photoshop CS3 and CS 4 in Tiger, Leopard and Snow Leopard. Snow Leopard also with Photoshop CS 5. For me it seems to be a Problem of the Intel HD 3000 Graphicsdriver and Adobe says that too. No Way to fix it for Adobe. Other People have the same Problem on their MacBook Airs (Mid 2011). The Problem is also well know at the Adobe Photoshop Support Forum.
http://feedback.photoshop.com/photoshop_family/topics/brushes_not_working_on_201 1_macbook_air
Same Problem with Brushes in Adobe Photoshop Lightroom 3.4.
Hope the Apple will fix that soon, because I'am a Photographer and bought the new mac to improve Speed in Photoshop.

FOUND A WORKAROUND: . . at least it works in my configuration (for two days in a row now).
If I have my external screen (Eizo CG223W) turned on, in standby mode, when i boot-up my mac, and the mini wakes up the screen from it's standby mode: the Photoshop brush issue is there.
If i have the external screen powered off during boot up, and power the screen on manually afterwards, the brush issue is not there
I have no explanation for this but it is a workaround (though not for Macbook Pro users).
There's one issue though: my mouse preferences are changed with this boot-up procedure, the speed is lowered to half speed and i have to change that manually in System preferences every time.
Does this work for others who have this issue too?

My FaceTime Camera of my MacBook Air doesn't work in Skype.

My FaceTime Camera of my MacBook Air doesn't work in Skype. I try to make a videocall but my camera doesn't work.

Be sure to check PHOTOBOOTH and FACETIME in more than one user account. However, don't use the "Guest" account for testing. If your Mac only has one account, create a new user account for testing.
• If Apple's http://support.apple.com/kb/HT2090
   suggestions do not help you, (the "reset" suggested there
   often restores normal function,) continue with the following.
• Use your Mac's Disk Utility to repair permissions and then
   download and apply the latest Combo Update, for your Mac OS,
   the current one is at: http://support.apple.com/kb/DL1484
• Repair permissions again immediately following the system restart
   that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of iSight. For hardware help, contact an Apple-Authorized Service Provider for service.
The same Troubleshooting help for built-in iSight works for FaceTime (and FaceTime HD) cameras, too.
If your camera works with Apple apps in every user account you test, search or post for help in Skype's dedicated forum. The Skype users who post there may have already know the solution for your particular problem.
Message was edited by: EZ Jim
Mac OSX 10.7.3

I have air printer that works on iPhones but not iPad 2

I have air printer that works with both iPhones but not with iPad2

Just to build on red_menace's answer a bit...
set MyText to do shell script "ps -A | grep '[M]ac VNC 2.1.app' | awk '{print $5}'"
log "MyText=" & MyText
set content of text field "Dir" of front window to MyText
The log command will write the results of the "do shell script" to Xcode's run log window. If you see the correct output there then you know that part is working correctly and the problem is in the way you're trying to insert the string into the text field. Maybe "Dir" doesn't match the name you've given your text field in IB? Or maybe your text field is contained within another view, such as an NSBox or an NSTabView?
Also, I guess "of front window" should work in AppleScript Studio but I always give my windows AppleScript names in IB and then explicitly specify the window in my scripts. Like this:
set content of text field "Dir" of window "MyWindow" to MyText
Steve

Air dooesn't work correctly

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