Air install issues on mac 10.6.4
I can not get Adobe Air to install. I run the installer and it says succesfull install and then it errors with this message.
an error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
I am the administrator on this machine.
here error from the log.
Please let me know if anyone has an answer.
9/16/10 8:28:29 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[762] subinstaller: Commit complete
9/16/10 8:28:29 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[766] Commit complete
9/16/10 8:28:29 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[762] subinstaller: install complete
9/16/10 8:28:29 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[766] install complete
9/16/10 8:28:29 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[762] subinstaller: begin quitting
9/16/10 8:28:29 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[766] begin quitting
9/16/10 8:28:29 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[762] Elevated install completed
9/16/10 8:28:31 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[762] Elevated install failed (2038)
9/16/10 8:28:31 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[762] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
9/16/10 8:30:46 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[762] begin quitting
9/16/10 8:30:46 AM /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[762] error in stateQuitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Error #3001" errorID=3001]
9/16/10 8:30:46 AM com.apple.launchd.peruser.501[137] ([0x0-0x5f05f].com.adobe.air.Installer[762]) Exited with exit code: 5
Thanks Chris that worked like a charm. Now if next problem is I can not get the air app to install. It keeps saying that the installer is corrupt. this is what Console is spitting out. Any Ideas?
9/21/10 4:29:45 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] Starting app install of file:///Users/ryan/Downloads/MasterTour-5.air
9/21/10 4:29:45 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] UI SWF load is complete
9/21/10 4:29:46 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] UI initialized
9/21/10 4:29:46 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] beginning UI styling
9/21/10 4:29:46 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] UI styling complete
9/21/10 4:29:46 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] Unpackaging to /private/var/folders/io/ioWbMqNWEwaOtyBt26zztE+++TI/TemporaryItems/FlashTmp0
9/21/10 4:29:50 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] unpackaging/validation is complete
9/21/10 4:29:50 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] application is bound to this version of the runtime
9/21/10 4:29:50 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] app id com.eventric.mastertour
9/21/10 4:29:50 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] pub id 4DD59B14EB508A6B10D9F61D555446A7F706BF77.1
9/21/10 4:29:50 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] failed while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #1090" errorID=1090]
9/21/10 4:29:52 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] starting cleanup of temporary files
9/21/10 4:29:53 PM /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[3871] application installer exiting
9/21/10 4:29:53 PM com.apple.launchd.peruser.501[127] ([0x0-0x26a26a].com.adobe.air.ApplicationInstaller[3871]) Exited with exit code: 7
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Mar 29 21:40:41 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airzz4nS5/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13180]: Unpackaging/validation complete
Mar 29 21:40:41 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airzz4nS5/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13180]: No app located in directory /Users/hawrai/Dropbox/mac apps/GMX-PhotoPainter/Applications/Zinio Reader 4.app
Mar 29 21:40:41 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airzz4nS5/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13180]: Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Missing necessary file META-INF/AIR/application.xml" errorID=0]
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Mar 29 21:40:43 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airzz4nS5/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13179]: Subprocess app installer failed (7)
Mar 29 21:40:43 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airzz4nS5/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13179]: Runtime Installer end with exit code 7
Mar 29 21:40:47 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13184]: Runtime Installer begin with version 2.6.0.19120 on Mac OS 10.6.7 x86
Mar 29 21:40:47 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13184]: Commandline is: -playerVersion=10,1,52,15 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://imgs.zinio.com/zinio-reader/installers/ZinioReader4.air
Mar 29 21:40:47 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13184]: Installed runtime (2.6.0.19120) located at /Library/Frameworks/Adobe AIR.framework
Mar 29 21:40:47 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13184]: Invoking Application Installer for combined install
Mar 29 21:40:47 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13184]: Launching subprocess with commandline /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime "/var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks" -playerVersion=10,1,52,15 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://imgs.zinio.com/zinio-reader/installers/ZinioReader4.air
Mar 29 21:40:47 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: Application Installer begin with version 2.6.0.19120 on Mac OS 10.6.7 x86
Mar 29 21:40:47 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: Commandline is: -runtime "/var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks" -playerVersion=10,1,52,15 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://imgs.zinio.com/zinio-reader/installers/ZinioReader4.air
Mar 29 21:40:47 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: Installed runtime (2.6.0.19120) located at /Library/Frameworks/Adobe AIR.framework
Mar 29 21:40:48 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: Unpackaging http://imgs.zinio.com/zinio-reader/installers/ZinioReader4.air to /private/var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/TemporaryItems/FlashTmp0
Mar 29 21:40:52 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: Application signature verified
Mar 29 21:40:52 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: Unpackaging/validation complete
Mar 29 21:40:52 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: No app located in directory /Users/hawrai/Dropbox/mac apps/GMX-PhotoPainter/Applications/Zinio Reader 4.app
Mar 29 21:40:52 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Missing necessary file META-INF/AIR/application.xml" errorID=0]
Mar 29 21:40:57 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer[13185]: Application Installer end with exit code 7
Mar 29 21:40:57 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13184]: Subprocess app installer failed (7)
Mar 29 21:40:57 Rais-MacBook-Pro /var/folders/QE/QEGMgGugF3a-enlK0dCYhE+++TI/-Tmp-/airpu5P1R/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[13184]: Runtime Installer end with exit code 7 -
[Fixed] AIR Install issue: Unable to install/installer file damaged
Hi,
If you are facing the 'installer file damaged' error on installing AdobeStory desktop application please follow the following steps:
- download the installer directly from this link - https://story.adobe.com/2310AIRFix/AdobeStory.air
- double click to install.
- If you still see an error please uninstall current version of Adobe Story completely - drag drop the application to trash (on mac) and then try installing again by double clicking on the installer (AdobeStory.air).
thanks for your support,
Adobe Story Team.Before installing, please make sure that you have uninstalled Story form your system. (i.e. move Adobe Story from Applications folder to Trash)
If you still face this issue, please mail us the installation logs at DL-AdobeStory-Support<at>adobe<dot>com
To get the installation logs, do the following:
Mac OS X
Open the Console application from the Applications/Utilities folder.
Select System.log from the log list on the left.
In the String Matching filter field, type Adobe AIR.
Select all, and then copy and paste into a text file.
Thanks
Rohit -
EDIT: I have figured out a workaround to this. I created a 2nd administrator account, and installed air from there, and it went away without a single issue.
Trying to install adobe air, and it continues to fail everytime. Here are the logs I've been able to gather.
Running Win 7 x64, intel quad core, 6gb ram have no previous installations of AIR. I've also tried installing it in a few different compatibitability modes and get roughly the same errors.
since the error logs are kinda garbled in this, i've pasted copies to pastebin http://paste2.org/p/1432679
[2011-05-24:16:13:02] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-24:16:13:02] Commandline is:
[2011-05-24:16:13:02] No installed runtime detected
[2011-05-24:16:13:08] Relaunching with elevation
[2011-05-24:16:13:08] Launching subprocess with commandline c:\users\xxxxxx\appdata\local\temp\air492.tmp\adobe air installer.exe -ei
[2011-05-24:16:13:11] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-24:16:13:11] Commandline is: -stdio \\.\pipe\AIR_4716_0 -ei
[2011-05-24:16:13:11] No installed runtime detected
[2011-05-24:16:13:11] Starting silent runtime install. Installing runtime version 2.6.0.19140
[2011-05-24:16:13:11] Installing msi at c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-24:16:13:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Rolling back install of c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
[2011-05-24:16:13:11] Rollback complete
[2011-05-24:16:13:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Runtime Installer end with exit code 7
[2011-05-24:16:13:12] Runtime Installer end with exit code 7
and with MSI logging, I get this aswell.
=== Verbose logging started: 5/24/2011 16:13:11 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Users\xxxxxx\appdata\local\temp\air492.tmp\adobe air installer.exe ===
MSI (c) (88:5C) [16:13:11:371]: Resetting cached policy values
MSI (c) (88:5C) [16:13:11:371]: Machine policy value 'Debug' is 0
MSI (c) (88:5C) [16:13:11:371]: ******* RunEngine:
******* Product: c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (c) (88:5C) [16:13:11:372]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (88:5C) [16:13:11:372]: Grabbed execution mutex.
MSI (c) (88:5C) [16:13:11:382]: Cloaking enabled.
MSI (c) (88:5C) [16:13:11:382]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (88:5C) [16:13:11:387]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (40:38) [16:13:11:391]: Running installation inside multi-package transaction c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
MSI (s) (40:38) [16:13:11:391]: Grabbed execution mutex.
MSI (s) (40:54) [16:13:11:392]: Resetting cached policy values
MSI (s) (40:54) [16:13:11:392]: Machine policy value 'Debug' is 0
MSI (s) (40:54) [16:13:11:392]: ******* RunEngine:
******* Product: c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (s) (40:54) [16:13:11:393]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 02FC15168DB032044A0AA668CDEF855E
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 02FC15168DB032044A0AA668CDEF855E
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 728939235E8DA0741B6278D03B6CF9FD
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 728939235E8DA0741B6278D03B6CF9FD
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: DEA09DB22FF096A48BD4CD609799F17B
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: DEA09DB22FF096A48BD4CD609799F17B
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: machine assigned for product: 000021599B0090400000000000F01FEC
MSI (s) (40:54) [16:13:11:393]: Using cached product context: machine assigned for product: 000021599B0090400000000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 04583E7B553E3053FA7D36B5F2F2671E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 04583E7B553E3053FA7D36B5F2F2671E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 153AA053AF120723B8A73845437E66DA
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 153AA053AF120723B8A73845437E66DA
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 29F618052561C7A49BCB846F2847C2B4
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 29F618052561C7A49BCB846F2847C2B4
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3128052F989958E40A8727EB849371FE
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3128052F989958E40A8727EB849371FE
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140632FF
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140632FF
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 67C4BD9B4A105D6498017FAA3667BDFA
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 67C4BD9B4A105D6498017FAA3667BDFA
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7664CBBF125287E41BDB78607F4745B9
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7664CBBF125287E41BDB78607F4745B9
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 766F6333940964D4896BC447E3BE5C1B
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 766F6333940964D4896BC447E3BE5C1B
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 77051A78730FF32458DAC3705B07BD53
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 77051A78730FF32458DAC3705B07BD53
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 775F634D5961F2D4B844CA679CE90020
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 775F634D5961F2D4B844CA679CE90020
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7BD4C90EC03660F46A13E87A329932FA
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7BD4C90EC03660F46A13E87A329932FA
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7E0BA6F1DDC839B4A832AAE92BEFCF4E
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7E0BA6F1DDC839B4A832AAE92BEFCF4E
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7F80AB91827CC964A853FBDB6333EB80
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7F80AB91827CC964A853FBDB6333EB80
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 8456A20EEDF62E04E89D11D9D7E746F1
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 8456A20EEDF62E04E89D11D9D7E746F1
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 88119C0AF88C68E4396EDCC7A9626694
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 88119C0AF88C68E4396EDCC7A9626694
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 884FD4BEFEAAF6043A14BCA2AA13B509
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 884FD4BEFEAAF6043A14BCA2AA13B509
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 8A84FEFC8BFBCAE3B85AEDF4A82A76EC
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 8A84FEFC8BFBCAE3B85AEDF4A82A76EC
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 94707D491824CA93DA095BA6E0A004E2
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 94707D491824CA93DA095BA6E0A004E2
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 96F071321C0420729002000010000000
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 96F071321C0420729002000010000000
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 99962ACB22CE7003BB9736983170C9A9
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 99962ACB22CE7003BB9736983170C9A9
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 9C8928403D4AB094F99FBA20A329833F
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 9C8928403D4AB094F99FBA20A329833F
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 9D0EE644B6F1FB242887D8B071B21AD5
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 9D0EE644B6F1FB242887D8B071B21AD5
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: A09035D453ECDB243B77380100103810
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: A09035D453ECDB243B77380100103810
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: A09035D454B9B7346AA6380100003800
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: A09035D454B9B7346AA6380100003800
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A57765D93F393A44082948E08362ED03
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A57765D93F393A44082948E08362ED03
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A6C64DD86500CEF47BA082BB611A1FF1
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A6C64DD86500CEF47BA082BB611A1FF1
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A7C639EE04AE5D13B956E8E380C98382
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A7C639EE04AE5D13B956E8E380C98382
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A889D6FD0AEE7724AA8B51E880E634B9
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A889D6FD0AEE7724AA8B51E880E634B9
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: AABFD194FE7760B46867F26CE6EE40A9
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: AABFD194FE7760B46867F26CE6EE40A9
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: B6ACDB9A3563B764CA384963D73AFB3E
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: B6ACDB9A3563B764CA384963D73AFB3E
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: BC3F6BE54F64F1540A82F7D6D8537D0D
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: BC3F6BE54F64F1540A82F7D6D8537D0D
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: BDAD5335AB438EA45A9146D887948864
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: BDAD5335AB438EA45A9146D887948864
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C173E5AD3336A8D3394AF65D2BB0CCE6
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C173E5AD3336A8D3394AF65D2BB0CCE6
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C28643E881181F13CBC489DC69571E2C
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C28643E881181F13CBC489DC69571E2C
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C4B69A87346AF0D4892C8A1EA666969F
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C4B69A87346AF0D4892C8A1EA666969F
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7030BC4E565144468EBD02F4EBF28C8
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7030BC4E565144468EBD02F4EBF28C8
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7548CA35830AEB49A950E590FD5D676
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7548CA35830AEB49A950E590FD5D676
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7BCDCEDCC85568419FA26F77989EF84
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7BCDCEDCC85568419FA26F77989EF84
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C8A8601403F36B6479A8AE96F2821DFA
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C8A8601403F36B6479A8AE96F2821DFA
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: CF454FAAAC2892F4BA13A60149587EE6
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: CF454FAAAC2892F4BA13A60149587EE6
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D04BB691875110D32B98EBCF771AA1E1
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D04BB691875110D32B98EBCF771AA1E1
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D139E7FE48CDB174D86B8A3385904547
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D139E7FE48CDB174D86B8A3385904547
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D871E8DFE4B8AD244B43FE2F0723B9C1
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D871E8DFE4B8AD244B43FE2F0723B9C1
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: DFDBABC48F94DF74EBD7CEED270725A5
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: DFDBABC48F94DF74EBD7CEED270725A5
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E08F45ADC1622A148A5545A941F4F295
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E08F45ADC1622A148A5545A941F4F295
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E937F97667C514A45B269F9312656BDD
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E937F97667C514A45B269F9312656BDD
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E97A59ECCF4EFFF4A857920FB449F22F
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E97A59ECCF4EFFF4A857920FB449F22F
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: EDEED656CA6FAC745A861A4B3EB47506
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: EDEED656CA6FAC745A861A4B3EB47506
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: EEDB8CDDCACDD4042875E3D8B4874276
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: EEDB8CDDCACDD4042875E3D8B4874276
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F132F0B0A6ECD384AA32773B467F9571
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F132F0B0A6ECD384AA32773B467F9571
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F4E3B286A696ED244AC1C470AE61874B
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F4E3B286A696ED244AC1C470AE61874B
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (40:54) [16:13:11:403]: Setting cached product context: machine assigned for product: FDEF50A6E266FB64A85210E0F3C1C996
MSI (s) (40:54) [16:13:11:403]: Using cached product context: machine assigned for product: FDEF50A6E266FB64A85210E0F3C1C996
MSI (s) (40:54) [16:13:11:404]: SRSetRestorePoint skipped for this transaction.
MSI (s) (40:54) [16:13:11:409]: MainEngineThread is returning 2
MSI (s) (40:38) [16:13:11:409]: No System Restore sequence number for this installation.
MSI (s) (40:38) [16:13:11:410]: User policy value 'DisableRollback' is 0
MSI (s) (40:38) [16:13:11:410]: Machine policy value 'DisableRollback' is 0
MSI (s) (40:38) [16:13:11:410]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (40:38) [16:13:11:411]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (40:38) [16:13:11:411]: Restoring environment variables
MSI (c) (88:5C) [16:13:11:412]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (88:5C) [16:13:11:413]: MainEngineThread is returning 2
=== Verbose logging stopped: 5/24/2011 16:13:11 ==
Any help would be most appreciated.Fixed answer with a workaround using a second user account.
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Windows 7 Install Issues with Mac Pro
I have Mac Pro with Windows XP SP3 installed with Boot Camp on a separate, dedicated 250GB HD.
I purchased an upgrade version of Windows 7 Home Premium. I hoped to install the 64-bit version. I upgraded, per Boot Camp I&S Guide, Boot Camp to version 3.1. After Boot Camp upgrade, I mounted the Windows 7 64-bit installation disk. Since the Windows disk did not open automatically, I then attempted to open the Setup.exe file but got the following error message –
“D:/setup.exe is not a valid Win 32 application.”
I suspect the Boot Camp 3.1 upgrade was for the 32-bit Windows XP system currently installed and this caused Windows 7 (64-bit) not to open.
If my suspicion is correct, would upgrading to Boot Camp 3.1 (64-bit) cause problems with the currently installed Windows XP? Any advice would be appreciated.I have since attempted to boot from the Windows 7 install disk by using both the OS 10.6.3 System Preferences/Startup Disk and from within Windows XP using the Boot Camp Control Panel. In both cases, all I saw was a black screen with a “Select CD-ROM Boot Type” and flashing cursor. No keyboard input was possible.
If anyone encounters this problem, go to the Boot Camp/Installation and Storage discussion and search for “Select CD-ROM Boot Type”. Hal Jay Greene has an excellent article here titled “Select CD-ROM Boot Type Error installing Windows 7 in Boot Camp walkthrough” dated Mar 20, 2010 that walks one through the process of creating a boot disk for installing Windows 7 x64. Two minor comments on his discussion. John Anderson’s blog is at www.AndersonsHatch.com (note extra s) and Imgburn can be downloaded free from www.imgburn.com.
I used Mr. Greene’s procedure and the resultant boot disk loaded Windows 7 correctly.
Unfortunately, a new issue arose. Installing Windows 7 over Windows XP requires a clean install that eliminates all Boot Camp installations. After installing Windows 7, I attempted to load Boot Camp by inserting the Mac SL installation disk and clicking on Setup in the Boot Camp folder. The result was this error message: “Boot Camp x64 is unsupported on this computer model”. Fortunately, there is a procedure that worked for me, and my MacPro, to bypass this error message. It can be found near the bottom of this article http://blog.andersonshatch.com/2009/01/11/windows-7-x64-on-a-macbook-pro-guide/ on John Anderson’s blog.
Message was edited by: johnshap -
PSE 10 Install issue with Mac OS 10.6.8
Hi,
I'm having trouble installing a copy of PSE 10 on a Macbook Pro (Intel 2.4 GHz) with Mac OS X version 10.6.8. I've tried downloading the software twice and get errors on both copies. Here is the latest error:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 23 error(s), 3 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirJZhvRqio/Assets1/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeMingStd-Light.otf" to "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeMingStd-Light.otf" Error 0(Seq 1343)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1343)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts"(Seq 1332)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1332)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL"(Seq 1152)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1152)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required"(Seq 1098)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1098)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed
The second downloaded version made it farther than the first on the installation. It makes it to the installation of PSE 10 and then jumps from 60% installed to 98% and shows the above message. This is getting really frustrating given that it takes me several hours to download a copy of this software.
Any advice would be greatly appreciated.Hi Barbara,
Thanks for the advice. Unfortunately, it didn't work. I deleted (and emptied the trash) of the Adobe folder in the Hard drive>library>application support folders, uninstalled the partial install of PSE 10 using Adobe's uninstall, turned off the antivirus software, and tried installing from a new administrative account. Here is the error code from this most recent attempt.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 23 error(s), 1 warning(s)
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirSAstoywp/Assets1/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeMingStd-Light.otf" to "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts/AdobeMingStd-Light.otf" Error 0(Seq 1343)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1343)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL/Fonts"(Seq 1332)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1332)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/PDFL"(Seq 1152)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1152)
ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required"(Seq 1098)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1098)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed
This computer has had some previous Photoshop versions migrated to it over the years (Photoshop 4.0 for OS 9, and Photoshop 7.0). Photoshop 7.0 stopped working after I upgraded the OS from Tiger to Snow Leopard, and I no longer have the disks or serial number so that is why I'm trying install PSE 10. Could these old versions (which I tried to delete, but did not have a specific uninstall version for) be a source of this issue? If so, is there a way to make sure they're all gone?
Thanks -
How do I find if I have Adobe AIR installed on my Mac?
When I dp a Spotlight search for 'Adobe AIR' I find "Adobe AIR Application Installer.app", "Adobe AIR Uninstaller.app", and "Adobe Flash Player Install Manager.app" in the Utilities folder. I don't find anything else.about AIR anywhere else on my Mac so I don't know if I ever installed it. Please help. Thank you.
OSX 10.6.x is Snow Leopard.
Click on the Apple icon in the Top Menu then choose 'About this Mac' and the version is shown.
Stefan -
Creative Cloud Desktop Won't Install Issues on Mac OS X 10.8.4
I recently upgraded from CS6 to CC. First round of installs no problem. A week later there were a few updates including the CC Destop App and this is where the fun begins. I installed the updates and immediately after I noticed it was only showing I had 3 apps installed when I have several. I tried uninstalling the CC Desktop app and re-installing it but I can't get it to install. Every time I try it just says you have an "unknown error". I called Adobe's awesome support to which we ran throught diganostics only at the end to tell me they are having issues and to call back later. I have been all over the forums and have yet to find a solution, nothing works (Including runing the cloud cleaner and renaming the OOBE file).
I am running OS X 10.8.4 any other suggestions or help will be much appreciatedRomsinha! Thank you! I was having this problem and your instructions helped solve the issue.
Hi iChrisChatt,
Please try the mentioned steps:
1. Navigate to Applications/Utilities/Adobe Installer and look for CC desktop, if present run the uninstaller to uninstall it.
2. Navigate to Applications/Utilities and look for Adobe Application Manager folder and Creative cloud folder. If present move to trash and empty it.
3. Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old
4. Download CC desktop from: https://creative.adobe.com/products/creative-cloud and try to install again.
Regards,
Romit Sinha -
I can't get programs that use air to work. I get the eula everytime I try to launch them, then nothing.
Attached is my log file:
Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-01:08:41:48] Commandline is:
[2011-05-01:08:41:48] No installed runtime detected
[2011-05-01:08:41:53] Relaunching with elevation
[2011-05-01:08:41:53] Launching subprocess with commandline c:\users\macdaddy\appdata\local\temp\airb1b3.tmp\adobe air installer.exe -ei
[2011-05-01:08:41:56] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
[2011-05-01:08:41:56] Commandline is: -stdio \\.\pipe\AIR_4824_0 -ei
[2011-05-01:08:41:56] No installed runtime detected
[2011-05-01:08:41:56] Starting silent runtime install. Installing runtime version 2.6.0.19140
[2011-05-01:08:41:56] Installing msi at c:\users\macdaddy\appdata\local\temp\airb1b3.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-01:08:42:00] Runtime Installer end with exit code 0
[2011-05-01:08:42:00] Elevated install completed
[2011-05-01:08:42:07] Could not create a file at C:\Users\MacDaddy\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
[2011-05-01:08:42:07] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-05-01:08:42:08] Runtime Installer end with exit code 0
[2011-05-01:08:42:08] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-01:08:42:08] Commandline is: -installupdatecheck
[2011-05-01:08:42:08] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-05-01:08:42:09] Performing pingback request
[2011-05-01:08:42:09] Pingback request completed with HTTP status 200
[2011-05-01:08:42:09] Starting runtime background update check
[2011-05-01:08:42:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update
[2011-05-01:08:42:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update to C:\Users\MacDaddy\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-05-01:08:42:09] Runtime update not available
[2011-05-01:08:42:09] Unpackaging cancelled
[2011-05-01:08:42:09] Runtime Installer end with exit code 0It appears we're having a problem creating a file in "C:\Users\MacDaddy\AppData\Roaming\Adobe\AIR\eulaAccepted". Could you try checking the permissions for this folder to see if you have write access? You might also want to uninstall AIR, delete the folder and it's parent AIR folder, then reinstall both AIR and your application.
Thanks,
Chris -
Windows 8 Install Issue on Mac Book Pro - 2013
I am trying to install Windows 8 and get this message after going through Boot Camp. "The selected disk has an MBR partition table". Any idea on the fix? OS has been updated... using a Windows 8 store-bought disk via an Optical Drive.
Okay guess what, I found tons of movies downloaded (teens) onto itunes and stashed on my hard drive. Problem solved with movies taking up so much space. I am down from 193 gb to 26 on that. But still can I delete those extension files ending in .kext and .jars and .ccl Look similar to caches.
Thanks -
Abode Air Install Issues (Vista 32-Bit)
Hello,
I have been trying to download Adobe Air 3 and keep getting this message. However, nothing else is downloading and there are no other applications open at the time of installation:See also this topic and its solution: http://forums.adobe.com/thread/949744
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CS3 Dreamweaver install issue on Mac
I have uninstalled CS3 from my old MacBook pro and reinstalled it on my new MacBook Pro with 10.8. All applications work except Dreamweaver. When launcing Dreamweaver I get a warning message (has an ! icon) screen that has no words in it and an OK button. When I click the OK button, the program quits. I thought maybe using the disk to install would work, but I get the message that resources are missing and it won't install. What do I need to do to get Dreamweaver to work? Thanks
Thanks Samantha for posting back a soution - I'm sure it will be helpful to others in the future :-)
Nadia
Adobe® Community Expert : Dreamweaver
http://www.perrelink.com.au
Unique CSS Templates | Tutorials | SEO Articles
http://www.DreamweaverResources.com
http://twitter.com/nadiap -
I accidentally erased mac os 10.6 while installing windows 7 on macbook air, how do I install back to mac?, I accidentally erased mac os 10.6 while installing windows 7 on macbook air, how do I install back to mac?
Use the Flash Drive that came with your computer it has Snow Leopard installed on it. If you lost it or cannot find it then call Apple and they will replace it for you, I don't know how much they will charge.
BTW when installing MS Windows please follow the directions whether you are using Boot Camp or a vitualialization solution (Parallels, Fusion, etc.) had you done this you would not have had any issues. -
Can't install Air 2.7 on Mac OS 10.6.7
I have tried to apply all of the helpful hints on this forum (including Chris's AIR install repair script), but with no success. What do I try now?
An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
Jul 12 16:53:17 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: Runtime Installer begin with version 2.7.0.19530 on Mac OS 10.6.7 x86
Jul 12 16:53:17 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: Commandline is: -psn_0_323663
Jul 12 16:53:17 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: No installed runtime detected
Jul 12 16:53:20 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: Relaunching with elevation
Jul 12 16:53:20 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
Jul 12 16:53:24 Kathleen-Gannons-MacBook-Pro authexec[840]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Runtime Installer begin with version 2.7.0.19530 on Mac OS 10.6.7 x86
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Commandline is: -ei
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: No installed runtime detected
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Launching subprocess with commandline /usr/sbin/chown -hfRP kgannon "/Users/kgannon/Library/Application Support/Adobe"
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/kgannon/Library/Application Support/Adobe"
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Starting silent runtime install. Installing runtime version 2.7.0.19530
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #1" errorID=1]
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Error during rollback ignored: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Rollback complete
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]
Jul 12 16:53:25 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[840]: Runtime Installer end with exit code 7
Jul 12 16:53:29 Kathleen-Gannons-MacBook-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[834]: Runtime Installer end with exit code 7
Jul 12 16:53:29 Kathleen-Gannons-MacBook-Pro com.apple.launchd.peruser.501[108] ([0x0-0x4f04f].com.adobe.air.Installer[834]): Exited with exit code: 7Chris,
I've been looking at some of the scripts you posted in other threads. I'm trying to install AIR 2.7 so as to run You Need A Budget. I am having the same issue (Mac OS 10.6.8) and the sample commands that were on the help page don't seem to have worked.
When I tried this command: "sudo chmod -R ug=rwx,o=rx /Applications/Adobe" it said no folder found, though I think that is my fault for having deleted the adobe folder. Will that require additional troubleshooting?
The other commands from the help page didn't produce much of an effect. I have accessed the install log and I can share that with you as needed.
Please let me know what else is required and if you would like me to open a new thread.
Thanks,
Nate -
I have purchased a new iMac and I have an Logic Pro version 8 installed on my Mac air. Can someone tell me how to migrate it to the iMac since I misplaced my CDs.
You should be able to hook the two up and run the migration assistant app to transfer all apps to the new machine.
Mike,
I do agree with you... that you *could* do that but the issue is the large number of reported problems, here and elsewhere, by people trying to use MA with Logic.... resulting in them having to re-install Logic and it's content, from scratch anyhow.. negating the use of MA to achieve this..
I also believe, though I have no proof of course, that based on previous similar situations on the App Store, there will be no discount for recent purchaser of Logic 9 when the next major version of Logic is released... but then again, the current price of Logic 9 is the same price as the Logic 8 to Logic 9 upgrade price was anyhow.. so in reality, for me at least, it would be reasonable to pay that same price for the Logic 9 to Logic <whatever> anyhow!
Cheers..
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