Air Output Question

I've been playing around with the free trial of RH8 and I
have some questions regarding the Air output:
1. If I add a comment, is there a way I can edit it? I tried,
but so far haven't been able to do so (I would think that I would
in case there's a typo or something).
2. Also, is there a way to show which topic a comment applies
to. Say I decide to set my comments to "Show All," is there a way
to see what topics each comment applies to?

Hi Moranis,
To answer your queries.
1. Edit is not there. Currently you can add and delete
comments.
2. You can sort the comments by topic after you do show all.
sharona27lily,
Let me answer your queries.
Comments by different users are managed on a shared network
location. End user whoever is giving comments on the AIR output
doesn't need anything else. In fact RH8 is needed for producing AIR
output. Commenting will be done without RH8.
Let me know if you have more queries.
Vivek.
Adobe Systems.

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Error message generating Adobe Air output Unable to build a valid certificate chain for the signer

error message generating Adobe Air Output: Unable to build a valid certificate chain for the signer.

Are you talking about AIR Help produced by RoboHelp or an AIR application that you are creating?
If the latter, please see the notice at http://forums.adobe.com/community/robohelp/airhelp
If you are using RoboHelp, which version?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

File Name of FrameMaker Chapter File displaying in AIR Output

I am using TCS 2. I am trying to build a prototype for a client to show them AIR output. My book has one chapter and I have set the book file to display the Heading Text not the File Name. When I generate the AIR help, the name of the FrameMaker file appears to the right of the Contents instead of the Heading Text. Is there a way to prevent this from happening?

I believe there a few posts on the forum about this.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Printing from Air output

Hi all,
When I go to print from an Air output, the formatting is a
little wacky. It appears that when it prints, it enlarges the
content to fill up the whole page, which leads to large fonts and
screen shots being chopped off.
Is there any way that I can use a print.css? I've tried so
far and it doesn't appear to work. I was hoping someone knows a
nice work-around that can make printing from Air look nice instead
of having everything blown up.
Thanks in advance.

Hi,
I tested this function after reading Moranis's post. Same for
me.
The solution suggested by Rick is OK if you want to print the
PDF version of the help - which has to be prepared an distributed
and which, depending on the size of the help, can be huge. And then
the user would still have to find the page corresponding to the
current topic.
But I think most users will just want to print the topic
displayed, and right-clicking was the simple way to do it and get
the same result as what you saw on screen.
I think there is an issue here for future improvement. For
those interested, there's a feature request form available at:
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
Good day.
Dominique

WebHelp fine with external links, but AIR output isn't.

Sorry for the repost, but I did not get any eyeballs by posting this in the Adobe AIR or Other Single Source layouts forums. Hoping to get some experts' opinions here.
I have this problem with using the AIR packager for RH7 as well as RH8. Please advise.
My RoboHelp project has a bunch of links to external files such as XMLs, HTMLs, JAVA, etc.(some are local files that I add later to the WebHelp output while others are HTTP links). When I generate the AIR output, these links do not work. The link is clickable, but when clicked, the content of the external file just does not load. I checked that the files do exist, so it's not an issue about missing files.
The generated WebHelp output works absolutely fine.
How do I resolve this? It seems the AIR packager was designed to ignore external links. Is it absolutely uncommon to have external links in a RoboHelp project?
Thanks,
K

Hi Kutra
Have you tried using a Redirect topic for these? I'm curious if that may be a workaround for you.
To create a Redirect Topic:
Create a new topic in RoboHelp.
Edit the HTML code.
In the HTML code are a few tags that begin with the word META.
You want to insert a new line that looks like this:
<meta HTTP-EQUIV=refresh CONTENT="0;URL=Path/FileName.DOC">
<meta HTTP-EQUIV=refresh CONTENT="0;URL=Path/FileName.XLS">
<meta HTTP-EQUIV=refresh CONTENT="0;URL=Path/FileName.PDF">
Note that you would only insert a single line. I listed what it might look like for three different files.
The position of the tag shouldn't be important. However, sometimes I find that I do have to play a bit with exactly where I insert it in order to coax RoboHelp into accepting it. I've never noted a "magick" position that works every tiime through. I really wish RoboHelp offered an option that says "leave this code alone!".
Please try that and see if it is successful or if it fails miserably.
Cheers... Rick
Begin learning RoboHelp HTML 7 within the day - $24.95!
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

AIR output ignores external links.

I have this problem with using the Adobe AIR packager for Adobe RoboHelp 7 as well as RoboHelp 8. Please advise.
My RoboHelp project has a bunch of links to external files such as XMLs, HTMLs, JAVA, etc.(some are local files while others are HTTP links). When I generate the AIR output, these links do not work. The link is clickable, but when clicked the content of the external file just does not load. The generated WebHelp output works fine.
How do I resolve this?
Thanks,
K.

This seems more like a RoboHelp issue, maybe you could find more help in RoboHelp forums.

Twisties (and ShowHideAll) methods supported in AIR output?

Just wondering...
Does anyone know of a way to produce working twisties-with-ShowHideAll controls that work in AIR applications produced from Robo 8?
Peter Grainge's web site (http://www.grainge.org/pages/authoring/twisty/twisty.htm) provides excellent information about implementing a variety of twisty methods for webhelp output that displays well in Internet Explorer, Firefox, and Google Chrome.
Currrently we use the "twisties with a one-button ShowHideAll" implentation that works great in Webhelp format. Unfortunately, this method uses the "original" twisty method with a single-button ShowHide script - neither of which currently works in AIR output.
There is another twisty method (TS Paul's) that works fine in AIR, but cannot be combined with ShowHideAll button functionality.
RoboHTML 8 does provide a fairly crude, built-in method for implementing twisties that is supported through the default RH webhelp Javascript file: ehlpdhtm.js. However, this method only supports a single twisty implementation per help project, and it doesn't support any ShowHideAll controls.
Does anyone know a way around this limitation, that would allow including Twisties-with-ShowHideAll functionality in RoboHTML so that it is viewable in AIR format?

See the "Show / Hide without Twisties - One button" method described on page 9, here: http://www.grainge.org/pages/authoring/twisty/Twisties1.pdf.
I first implemented this method for CHM help in RoboHelp x5. We've since upgraded to RoboHelp 9, and I've verified that it works in both AIR browser based help and AIR application help (as well as CHM help).

Adobe AIR installation questions

Hi all,
I'm looking into the possibility of distributing an application with Adobe AIR and I've a few questions about the Adobe AIR installation process. Just to give you some background on the situation I'm in - if a user wants to use the service I'm working on, they need to install a binary application on their computer. We've a web site which communicates with this binary application. As the user as to install the binary application to begin with, we're beginning to look at AIR as a possible alternative to distributing the web content through a browser.
1. Adobe AIR installation requests that the user enters their computer password. Is there any way to retrieve this password from a separate installer? The binary application that we ask our users to install asks the user for their password and it would be nice to not ask the user to enter their password twice. Are there any possibilities for sharing this password between our binary application and the Adobe AIR installer?
2. If I sign up as a re-distributer of AIR, is the Adobe EULA which is displayed at the start of installation still necessary? I'm already displaying one EULA (with the binary application) and I'd prefer not to have to display two.
3. I'm assuming that there is no way to specify the directory into which I'd like the Adobe AIR runtime to be placed - can you confirm that Adobe AIR is always installed in the /Applications folder on mac and c:/Program Files on Windows?
This question goes out to Adobe AIR developers - If you have distributed your application with Adobe AIR, have you ever stumbled across the situation where a user has uninstalled the Adobe AIR runtime (either intentionally or unintentionally) and you are now left in a situation where a user cannot access your services because Adobe AIR is not installed on their computer. If so, are you aware of any usable fallbacks other than to tell customers that they have to have Adobe AIR installed to run the application?
Thanks
Sean

1: We are working on a method to use a local socket to communicate with an installed c# application on the users machine. The situation is very similar, however we store credentials encrypted and accessible to the installed binary. If those credentials do not exist the AIR app requests the user to input them and they are sent to the binary. These credentials are stored either per session, daily or forever per the user's preferences. We use this method to let AIR be the front end it was designed to be and leave all the heavy lifting OS / processor wise to the binary. Unsure if this would help but you can read a bit more on using local sockets here: http://help.adobe.com/en_US/AIR/1.5/devappshtml/WS5b3ccc516d4fbf351e63e3d118666ade46-7caf. html
2: The EULA is still required as the End User has to accept it. If there's a way around that, I'm not aware.
3: The installation directory can be changed by the user unless you are performing silent installs (available when you sign a redistribution agreement). I don't recommend relying on the installation directory never changing.
Try using nativePath to determine where your program location is: (javascript)
//application directory
var file = air.File.applicationDirectory.resolvePath("testfile.html");
air.trace(file.nativePath);
//application storage directory
var file = air.File.applicationStorageDirectory.resolvePath("testfile.html");
air.trace(file.nativePath);
4: I've faced the problem where the AIR runtime is not available, but we always fall back on the badge there. For what it's worth it's pretty handy at detecting requirements and getting them to the user.
hope that helps

Air runtime questions

Hi all,
We're eyeing Air suspiciously and thinking about trying to use it for distributing various apps.
Our main concerns are all about the runtime licence model.
1) The Runtime distiribution licence agreement says:
Licensee may not distribute the Adobe AIR installer or installer files for purposes of bypassing installation of the Adobe AIR Runtime, an Adobe AIR application, or the EULA.
Does this mean if we bundled the runtime distribution installer on a CD and tried ot install it as part of our installer using the -silent install method we would actually be breaking the licence agreement?
2)Say we install the runtime this way and then our app. A new version of air comes out, the user is then quizzed by Air whether they want to upgrade.
There is no way to avoid this?
3) And when if they do upgrade I've heard a lot of stories about apps suddenly becoming unuseable. Can someone confirm it doesn't just break the app beacuse it wasn't written for that version, it is simply that runtimes are not backward compatible?
I think I know the answers to these questions but I need to ask to get total clarity as basicaly it seems ludicrous if you want Air to be taken up by the raft of developers who, like me, are desperate to walk away from mdm Zinc.
ta...

1. There is a redistribution agreement you can sign to bundle an AIR Runtime with your app. installer.
2. Setting Manager can set to stop update.
3. We have made great effort to make sure new releases are backward combatible.

Macbook Air general question

Ok, guys i have a question which sounds really ridiculous but as a new mac user, i cant stop thinking about it.
Recently, i just bought my macbook air 13 inch.
Yesterday, my wife was using it and she constantly used her fingers to drum around the area next to the trackpad and when she drums, she drums hard and i could hear her fingers hitting the aluminium body repeatedly.
She also used her thumb to hit against the smooth aluminium edge on the area below the trackpad repeadtedly.
My wife's really rough with my laptop and she did it for almost half the day. Is the Macbook Air's aluminim body able to withstand all these actions or will the trackpad and battery get damaged?
Sorry for the stupid question and thank tou for all your feedbacks/answers

Unless you start denting the case, the internal components will be fine. No hammers, please.
Ciao.
The only time I dented a MBP is when I dropped a three foot 2" x 4" piece of wood on it. (very stupid of me).
Message was edited by: OGELTHORPE

Complier output question

I've been working on a java assignment that requires me to write a command line program which will read data from a text file, store the data in a vector and then save the vector to another file in a serialized form. I have written this program using the Kawa complier software.
I have, what I believe to be, a working program; it complies without reporting any errors, but when I try to run the program, I get the following message in the complier output window.
'Exception in thread "main"'
Can someone tell me what this means?
Thanks.

Thanks for the suggestions, but I found a solution for it after posting the question. Another problem has come up now though.
As I stated, the program is supposed to read the data from a text file, store it in a vector, and output it to another file in serialized form.
The input file consists of many records of computers and peripherals. Each record uses four lines of the input file, and is displayed like this:
Description (String)
Price (float)
VAT Price (float)
Quantity (integer),
Now I think the output file is supposed to look the same as the input file, but the one my program generates doesn't. My program code is as follows:
import java.util.*;
import java.io.*;
import java.lang.*;
class TextToVector
     public static void main(String [] args) throws IOException
          try
          Vector v = new Vector(); //creates the vector
          String inFile = new String ("C:/My Documents/V3/Data/stocklist.txt ");     //Informs the program of the name, type & location of the source file
          FileOutputStream outFileStream = new FileOutputStream("C:/My Documents/V3/outfile.dat ");     //Instructs the program where to create the output file, what type of file it should be & what to name it
          //the command paths used in these lines can be modified to read/send a file from/to
          //where ever the user wants, the user must also set these identical paths in
          //the "Interpreter Options" for this to work correctly
          ObjectOutputStream objOutStream = new ObjectOutputStream(outFileStream);
          objOutStream.writeObject(v);     //writes the object to the vector
          objOutStream.flush();                     //purges the objOutStream
          outFileStream.close();                     //closes the objOutStream
          catch (IOException e)
          System.out.println("Exception Writing File ");
          System.exit(1);
public Vector readRecord(String inFile, Vector v) throws IOException
          String inString = new String(" ");
          String D = " ";
     float P = 0.0f;
     float V = 0.0f;
     int Q = 0;
          int count=0;
          BufferedReader buffReader = null;     //enures the BufferedReader is empty before beginning to read the source file
          buffReader = new BufferedReader(new FileReader (inFile));     //used to read & record each line of the source file
try
     while((inString = buffReader.readLine()) !=null)
     count++;
     if(count==1)
     inString = buffReader.readLine();
     D = inString;
     if(count==2)
     inString = buffReader.readLine();
     P = (Float.valueOf(inString)).floatValue();
     if(count==3)
     inString = buffReader.readLine();
     V = (Float.valueOf(inString)).floatValue();
          if(count==4)
     inString = buffReader.readLine();
     Q = (Integer.valueOf(inString)).intValue();
     if(count==5)
     //System.out.println("Description " + D + " Price " + P + " VATPrice " + V + " Quantity " + Q);
     StockItem record = new StockItem(D,P,V,Q);
     v.add (record);
     count=0;
buffReader.close();
return v;
catch(IOException e)
System.out.println(e.toString());
return v;
class StockItem implements Serializable
     private String D;
private float P;
private float V;
private int Q;
     StockItem()
     D = " ";
     P = 0.0f;
     V = 0.0f;
     Q = 0;
     StockItem(String Description, float Price, float VATPrice, int Quantity)
     D = Description;
     P = Price;
     V = VATPrice;
     Q = Quantity;
     public String getDescription()
return D;
public float getPriceValue()
return P;
public float getVATPriceValue()
return V;
public int getQuantityValue()
return Q;
Can anyone see anything wrong with this? I'd appreciate any suggestions. Thanks.

Tomcat output question

hi all
i think this is a simple (and quite stupid) question, but i don't know ho to solve my problem
i work on two computer (windows 2k), one where i have tomcat installed not like a service, the other with tomcat installed like a service.
when i write some servlet or jsp page i use to debug it through System.out.println() method to get the output. when i work on the 1st machine i can read the output directly by the prompt, but the problem arrives on the other machine, when no prompt is opened running tomcat.
is there a way (log file and so on) to get my application's output running under tomcat? the version is 4.1.18
thanx a lot
sandro

Hi. the solution is quite simple.
Go to your TomcatHome (where you installed it) and look for a folder called log. To check your System.out.println stuff on your tomcat as windows service just take a look to an archive called stdout.txt or something similar (can't remember the exact name)
DFF

DOM output question

Hi all,
I have the following question about writing a DOM (Document) out to a stream. But first.. a bit of background on the framework...
I have the following classes:
Listener.class -> sends InputStream to -> Parser.class
Parser.class -> sends DOM (Document) to -> Formatter.class
What I then want is the
Formatter.class -> send a stream -> Writer.class
Writer.class to do its funky stuff.
The problem I am having is trying to work out what input/output stream combination to use and what XML helpers to do it.
I am using Java 1.4 and Xerxes2 classes only...
So the question is:
1. What should the Formatter.class pass to the Writer.class?
2. What should I use to create the stream?
Ideally I want an InputStream passed to the Writer.class
Cheers,
Alex.

I don't quite follow your framework, but then I didn't try too hard because if you want to get data from a DOM into a file or some other output, you use a javax.xml.transform.Transformer. Approximately like this:Transformer t = TransformerFactory.newTransformer();
t.transform(new DOMSource(someNode), new StreamResult(someWriter));

HD to SD final output question

Hello Forum,
I have just completed Jeff Bellune’s excellent HD to SD tutorial called “hd2sd - High Quality Scaling From HD to SD”. For weeks I have been trying in vain to downscale my 1920 x1080i AVI-8bit YUV HD footage for output to PAL DVD without much luck, resulting in terrible output quality, but for anyone experiencing the same problem I would like to let you know that the quality of the conversion with Jeff's method is absolutely amazing. http://bellunevideo.com/tutlist.php Thanks for the post Jeff you are a star!
But I have one small problem. In the final process when using VirtualDub to open your AviSynth script file and then saving it out to a Lagarith AVI file.
The process works as described with great results however the final output file is exported at an output size of 720x576 - 1.250 (5:4) aspect ratio. (Size data extracted from GSpot) The problem is when I import this into Encore the footage does not fill the whole screen.
My to the forum question is does anyone know how I can change the output file size in VirtualDub to a (16.9) aspect ratio so that when imported into Encore the footage takes up the whole screen in a (16:9) widescreen format.
Can VirtualDub be used to do this and if so does anyone know the exact settings to be used?
Any assistance with this will help me greatly.
Thanks in advance.
Rex.

Thank you Jeff
You are a brilliant person, thank you very much as you solved my long standing and draining problem in one answer!
The output result is second to none as a matter of fact I can’t even tell the difference from the original footage!
Everything is fine now but while the Big man himself is about I wonder if you could possibly answer these 3 questions?
1) I am using Premiere CS5.5, Should I have used the Maximum render quality setting when exporting my MPEG2 file from premiere (this wasn’t mentioned in the CS4 tutorial)
2).My original source footage used in my test project is 1920 X1080i (1.0) 50Hz Pal - and I have exported 3 versions, one Lower field first, one upper field first and one Progressive no fields. Using the Interpret Footage techniques from your advice I created 3 separate Encore projects in each field setting the thing is I can’t tell the difference between them in my test DVDs. (Q. which field setting do you recommend me use for my final project output to Pal DVD (Note Encore Pal Project settings make reference to Lower field first).
2) Could I re-import the exported VirtualDub avi file back into premiere. Then edit my project adding effects and titles and when the project is complete export the finished project into Encore either by uncompressed AVI or MPEG2-DVD?. If this is possible will I lose much quality on export? And would you know how I could Interpret the Footage to PAL Widescreen (1.4587).in premiere? (I ask this as it would be much easier to edit with these smaller files as my original files are very resource consuming)
Again I would be most grateful if you have some advice on these questions as I am a newbie to HD editing but embracing the challenge.
Thanks again.
Rex.

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