Air package installation issue: Grey screen, black dots.
Hi,
I am new to this forum, and to air development in general, but loving it! I turned to air for a recent project in which I needed support for UDP, and have been pleased with the DatagramSocket. However, I am currently installing my software, on sit, and under a very tight deadline and I am (all of a sudden) experiencing problems.
My apps have all been created using Flash CS5 on snowleopard, and debugged with the air runtime. I have 8 pcs with clean installs of win7 and 1 running XP. My setup process included installing AdobeAIRInstaller.exe version 2.0.4.13090. After setup, I've continued by installing the .air packages which I created with Flash. The packages are signed with an "home-made" certificate. When I finally launce my .exe however, all I can see is a grey screen (at the intended resolution of my ap) with 4 or 5 black/grey dots, cycling - as if they are a load bar.
I should add that I used this same process in te shop to test my files on a PC with identical specifications and setup. I have disabled windows firewall, and the machines have flash player 10 installed. I have no virus software running. The air apps do not rely on any local media, but they do contain calls to amfphp, as well as dynamically loading content from a web server. I believe that the IP configuration for the server is correct, and the programs work from my machine (leopard) in debug mode.
Any hints? Is this a 'feature' that I'm not aware of, or perhaps something windows-specific? As I mentioned, I am on very tight schedule, so any help is GREATLY appreciated.
Hi,
Would it be possible to get access to your project or sample code that reproduces the issue? Please feel free to email me at [email protected], if you zip your file up please remove the extension so it can get past our email filter.
Couple of other questions. Are you seeing this problem occur under when running the app under Flash CS5? Have you tried using a network traffic monitor to see what might be going on behind the scenes? Are the cycling black dots part of your UI or do you believe this is something Flash is producing?
Thanks,
Chris
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04/23/15 14:09:23:181 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{BCC06D93-3CB6-45D F-A7D9-6C6811BD50B8}
04/23/15 14:09:23:191 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{1E76192B-9924-47B 8-91D6-FD4B15A584F5}
04/23/15 14:09:23:200 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{D960587D-FBCA-4B0 2-B946-EE16263DC3E8}
04/23/15 14:09:23:209 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{C5BB4E83-4617-43A B-B980-E4171831E4A6}
04/23/15 14:09:23:218 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{511D2127-D98E-459 E-8320-3E4A3F3C17B2}
04/23/15 14:09:23:230 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{B2C918F0-85C6-41C D-B34B-F734B40CF9F0}
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04/23/15 14:09:23:416 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{8ED5C0E7-98EC-433 3-804E-09B14AC16C4C}
04/23/15 14:09:23:421 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{7C44A858-ECF7-482 E-A058-896F6BE8657B}
04/23/15 14:09:23:426 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{7D605EDE-A520-439 3-A047-D515EA826C98}
04/23/15 14:09:23:431 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{7115B6EF-EB63-49D 3-B77C-1896DB456282}
04/23/15 14:09:23:439 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{73CD1B9D-F018-480 9-8396-653DA44C9C88}
04/23/15 14:09:23:443 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{27E92038-0644-4AB C-8593-48A693427D2C}
04/23/15 14:09:23:449 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{E41310CE-028E-4D4 B-B60A-600AB9912507}
04/23/15 14:09:23:971 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{12E26657-5972-40F 8-90B3-BE787314B69D}
04/23/15 14:09:23:987 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{4DD6D110-DB87-409 D-A2FA-E82A4FA6C4CE}
04/23/15 14:09:23:996 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{075C546F-E60E-434 9-95D5-D2F22342DD10}
04/23/15 14:09:24:010 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{1E90202E-AA8C-4F5 3-8EBB-E457D87DB6FC}
04/23/15 14:09:24:020 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{6B50DA1C-F2D8-4F3 3-B9A2-7B449892FDEE}
04/23/15 14:09:24:032 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{04B23B41-7A87-402 F-BAA0-C21E2E572118}
04/23/15 14:09:24:040 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{26E2DCAE-6D1B-49E B-9DD5-BB62B558E69C}
04/23/15 14:09:24:053 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{7B3ED4FF-E648-443 1-8002-E4DF7FD98520}
04/23/15 14:09:24:061 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{F71DA83D-0493-44A F-91D6-D71FCAF76E5B}
04/23/15 14:09:24:073 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Deployment XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{4C16D47E-9A50-45C 7-BE02-D62C1891E586}
04/23/15 14:09:24:084 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Override XML created at path :: C:\Users\jk\AppData\Local\Temp\{B33095BC-A787-4690-A5DA-35F9C482344B}\\{5D1569FE-C43E-4E7 E-8738-7926CC38E0A7}
04/23/15 14:09:24:127 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | STEP 2: Starting to launch ASU AAM.
04/23/15 14:09:24:127 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Bootstrapper launch location is :: D:\Adobe\Adobe CS Full Suite x64\Build\ASU\Set-up.dat
04/23/15 14:09:24:373 | [INFO] | | ASU | OPM | OPM | | | 8764 | Build Version - 9.0.0.25
04/23/15 14:09:24:373 | [INFO] | | ASU | OPM | OPM | | | 8764 | Logging Level verbosity Set to 4
04/23/15 14:09:24:949 | [WARN] | | ASU | OPM | OPM | | | 8764 | Failed in key3List generation
04/23/15 14:09:24:949 | [ERROR] | | ASU | OPM | CryptEngine | | | 8764 | Failed in key3List generation
04/23/15 14:09:24:952 | [INFO] | | ASU | OPM | OPM | | | 8764 | Schema version and schema compatibility version are same or greater than current
04/23/15 14:09:25:005 | [INFO] | | ASU | OPM | OPM | | | 8764 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
04/23/15 14:09:25:005 | [INFO] | | ASU | OPM | OPM | | | 8764 | returning size of value as:3 in opm_getValueForKey
04/23/15 14:09:25:005 | [INFO] | | ASU | OPM | OPM | | | 8764 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
04/23/15 14:09:25:006 | [INFO] | | ASU | OPM | OPM | | | 8764 | Successfully retreived value from opm domain:OOBE subdomain:ProxyCredentials key:ProxyUsername in opm_getValueForKey
04/23/15 14:09:25:006 | [INFO] | | ASU | OPM | OPM | | | 8764 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
04/23/15 14:09:25:007 | [INFO] | | ASU | OPM | OPM | | | 8764 | returning size of value as:11 in opm_getValueForKey
04/23/15 14:09:25:007 | [INFO] | | ASU | OPM | OPM | | | 8764 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
04/23/15 14:09:25:007 | [INFO] | | ASU | OPM | OPM | | | 8764 | Successfully retreived value from opm domain:OOBE subdomain:ProxyCredentials key:ProxyPassword in opm_getValueForKey
04/23/15 14:09:25:016 | [INFO] | | ASU | OPM | OPM | | | 8764 | Released OPM refrence successfully in opm_freeLibRef
04/23/15 14:09:25:090 | [INFO] | | ASU | PIM | PIM | | | 9092 | Build Version - 3.0.0.74
04/23/15 14:09:25:090 | [INFO] | | ASU | PIM | PIM | | | 9092 | Logging Level verbosity Set to 4
04/23/15 14:09:25:093 | [INFO] | | ASU | PIM | PIM | | | 9092 | Matching skip string found 'skipACC' for package set
04/23/15 14:09:25:098 | [INFO] | | ASU | PIM | PIM | | | 9092 | Skip packageset command line specified for package 'ACC'.
04/23/15 14:09:25:100 | [INFO] | | ASU | PIM | PIM | | | 9092 | Build Version - 3.0.0.74
04/23/15 14:09:25:100 | [INFO] | | ASU | PIM | PIM | | | 9092 | Logging Level verbosity Set to 4
04/23/15 14:09:25:100 | [INFO] | | ASU | PIM | PIM | | | 9092 | Build Version - 3.0.0.74
04/23/15 14:09:25:100 | [INFO] | | ASU | PIM | PIM | | | 9092 | Logging Level verbosity Set to 4
04/23/15 14:09:25:100 | [INFO] | | ASU | PIM | PIM | | | 9092 | Creating PIM instance for path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp
04/23/15 14:09:25:102 | [INFO] | | ASU | PIM | PIM | | | 9092 | trying to createOrUpdatePIMDbSchema.
04/23/15 14:09:25:128 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS Created Tables.
04/23/15 14:09:25:128 | [INFO] | | ASU | PIM | PIM | | | 9092 | PIM Database is Up To Date.
04/23/15 14:09:25:424 | [INFO] | | ASU | PIM | PIM | | | 9092 | Build Version - 3.0.0.74
04/23/15 14:09:25:424 | [INFO] | | ASU | PIM | PIM | | | 9092 | Logging Level verbosity Set to 4
04/23/15 14:09:25:424 | [INFO] | | ASU | PIM | PIM | | | 9092 | Build Version - 3.0.0.74
04/23/15 14:09:25:424 | [INFO] | | ASU | PIM | PIM | | | 9092 | Logging Level verbosity Set to 4
04/23/15 14:09:25:424 | [INFO] | | ASU | PIM | PIM | | | 9092 | Creating PIM instance for path: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common
04/23/15 14:09:25:424 | [INFO] | | ASU | PIM | PIM | | | 9092 | trying to createOrUpdatePIMDbSchema.
04/23/15 14:09:25:425 | [INFO] | | ASU | PIM | PIM | | | 9092 | Current db schema version on machine 2.
04/23/15 14:09:25:425 | [INFO] | | ASU | PIM | PIM | | | 9092 | Current db schema version to install 2.
04/23/15 14:09:25:425 | [INFO] | | ASU | PIM | PIM | | | 9092 | PIM DB Schema is up to date. Current schema version is 2.
04/23/15 14:09:25:425 | [INFO] | | ASU | PIM | PIM | | | 9092 | PIM Database is Up To Date.
04/23/15 14:09:25:432 | [INFO] | | ASU | PIM | PIM | | | 9092 | Checking installation space required for application
04/23/15 14:09:25:433 | [INFO] | | ASU | PIM | PIM | | | 9092 | pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 140877847
04/23/15 14:09:25:441 | [INFO] | | ASU | PIM | PIM | | | 9092 | pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 65182167
04/23/15 14:09:25:441 | [INFO] | | ASU | PIM | PIM | | | 9092 | Total installation space required for application: 206060014
04/23/15 14:09:25:441 | [INFO] | | ASU | PIM | PIM | | | 9092 | Executing Adobe Genuine Validation for all the packages
04/23/15 14:09:25:441 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\UWA\UWA.pimx'
04/23/15 14:09:25:443 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\UWA\UWA.pima'
04/23/15 14:09:25:445 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\core\PDApp.pimx'
04/23/15 14:09:25:447 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\core\PDApp.pima'
04/23/15 14:09:25:447 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\D6\D6.pimx'
04/23/15 14:09:25:448 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\D6\D6.pima'
04/23/15 14:09:25:449 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\DECore\DECore.pimx'
04/23/15 14:09:25:450 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\DECore\DECore.pima'
04/23/15 14:09:25:451 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\DWA\DWA.pimx'
04/23/15 14:09:25:452 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\DWA\DWA.pima'
04/23/15 14:09:25:453 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\P6\P6.pimx'
04/23/15 14:09:25:454 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\P6\P6.pima'
04/23/15 14:09:25:456 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\LWA\LWA.pimx'
04/23/15 14:09:25:457 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\LWA\LWA.pima'
04/23/15 14:09:25:458 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\CCM\CCM.pimx'
04/23/15 14:09:25:459 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\CCM\CCM.pima'
04/23/15 14:09:25:460 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\P7\P7.pimx'
04/23/15 14:09:25:461 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\P7\P7.pima'
04/23/15 14:09:25:463 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\IPC\IPC.pimx'
04/23/15 14:09:25:464 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\IPC\IPC.pima'
04/23/15 14:09:25:468 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Runtime\Runtime.pimx'
04/23/15 14:09:25:469 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Runtime\Runtime.pima'
04/23/15 14:09:25:471 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\ADS\ADS.pimx'
04/23/15 14:09:25:471 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\ADS\ADS.pima'
04/23/15 14:09:25:472 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Core\Core.pimx'
04/23/15 14:09:25:472 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Core\Core.pima'
04/23/15 14:09:25:476 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\HEX\HEX.pimx'
04/23/15 14:09:25:477 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\HEX\HEX.pima'
04/23/15 14:09:25:478 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\CEF\CEF.pimx'
04/23/15 14:09:25:478 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\CEF\CEF.pima'
04/23/15 14:09:25:479 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\CoreExt\CoreExt.pimx'
04/23/15 14:09:25:480 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\CoreExt\CoreExt.pima'
04/23/15 14:09:25:484 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\ElevationManager\ElevationManager.pimx'
04/23/15 14:09:25:486 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\ElevationManager\ElevationManager.pima'
04/23/15 14:09:25:490 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\TCC\TCC.pimx'
04/23/15 14:09:25:490 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\TCC\TCC.pima'
04/23/15 14:09:25:493 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Notifications\Notifications.pimx'
04/23/15 14:09:25:494 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Notifications\Notifications.pima'
04/23/15 14:09:25:495 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\SignInApp\SignInApp.pimx'
04/23/15 14:09:25:495 | [INFO] | | ASU | PIM | PIM | | | 9092 | Validating package file: 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\SignInApp\SignInApp.pima'
04/23/15 14:09:25:498 | [INFO] | | ASU | PIM | PIM | | | 9092 | Adobe Genuine Validation PASSED for all the packages
04/23/15 14:09:25:498 | [INFO] | | ASU | PIM | PIM | | | 9092 | Starting installation for all the packages
04/23/15 14:09:25:498 | [INFO] | | ASU | PIM | PIM | | | 9092 | Semaphore is not locked
04/23/15 14:09:25:498 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package UWA
04/23/15 14:09:25:570 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:25:570 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:25:570 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:27:270 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\UWA\UWA.pimx'
04/23/15 14:09:27:282 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package PDApp
04/23/15 14:09:27:378 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:27:378 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:27:378 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:28:726 | [INFO] | | ASU | PIM | PIM | | | 9092 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\AAMCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\AAMCustomHook.exe" --createInventory=1 --doPostInstallStep=1
04/23/15 14:09:28:730 | [INFO] | | ASU | PIM | PIM | | | 9092 | Success in CreateProcess
04/23/15 14:09:28:768 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 11364 | Build Version - 9.0.0.50
04/23/15 14:09:28:768 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 11364 | Logging Level verbosity Set to 4
04/23/15 14:09:28:768 | [INFO] | | ASU | AAMCustomHook | | | | 11364 | Parsing the command line provided. Number of command line arguments is 3
04/23/15 14:09:28:824 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 11364 | Updater Inventory location: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\\UWA\updaterinventory.dll'
04/23/15 14:09:28:828 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 11364 | Going to create or update inventory
04/23/15 14:09:28:854 | [INFO] | | ASU | AAMCustomHook | AAMCustomHook | | | 11364 | Successfully created or updated updater inventory
04/23/15 14:09:28:901 | [INFO] | | ASU | PIM | PIM | | | 9092 | Sucessfully launched and executed process...
04/23/15 14:09:28:901 | [INFO] | | ASU | PIM | PIM | | | 9092 | Successfully executed install modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\AAMCustomHook.exe'
04/23/15 14:09:28:903 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\core\PDApp.pimx'
04/23/15 14:09:28:916 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package D6
04/23/15 14:09:28:986 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:28:986 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:28:986 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:29:993 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\D6\D6.pimx'
04/23/15 14:09:30:010 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package DECore
04/23/15 14:09:30:088 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:30:088 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:30:088 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:32:760 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\DECore\DECore.pimx'
04/23/15 14:09:32:778 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package DWA
04/23/15 14:09:32:826 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:32:826 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:32:826 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:33:385 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\DWA\DWA.pimx'
04/23/15 14:09:33:394 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package P6
04/23/15 14:09:33:436 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:33:437 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:33:437 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:35:787 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\P6\P6.pimx'
04/23/15 14:09:35:805 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package LWA
04/23/15 14:09:35:847 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:35:848 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:35:848 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:37:329 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\LWA\LWA.pimx'
04/23/15 14:09:37:339 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package CCM
04/23/15 14:09:37:401 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:37:401 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:37:401 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:37:464 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\CCM\CCM.pimx'
04/23/15 14:09:37:475 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package P7
04/23/15 14:09:37:527 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:37:527 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:37:527 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:39:581 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\P7\P7.pimx'
04/23/15 14:09:39:594 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package IPC
04/23/15 14:09:39:637 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:39:637 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:39:637 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:39:807 | [INFO] | | ASU | PIM | PIM | | | 9092 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\customhook\AdobeIPCBrokerCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\customhook arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\customhook\AdobeIPCBrokerCustomHook.exe" -uninstall
04/23/15 14:09:39:811 | [INFO] | | ASU | PIM | PIM | | | 9092 | Success in CreateProcess
04/23/15 14:09:39:935 | [INFO] | | ASU | PIM | PIM | | | 9092 | Sucessfully launched and executed process...
04/23/15 14:09:39:935 | [INFO] | | ASU | PIM | PIM | | | 9092 | Successfully executed install modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\customhook\AdobeIPCBrokerCustomHook.exe'
04/23/15 14:09:39:936 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\AAM\IPC\IPC.pimx'
04/23/15 14:09:39:957 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package Runtime
04/23/15 14:09:39:977 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:39:977 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:39:977 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:39:978 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:39:978 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:39:978 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:39:978 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:39:978 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:39:991 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:41:766 | [INFO] | | ASU | PIM | PIM | | | 9092 | Skipping Runtime customhook in EDTWorkflow
04/23/15 14:09:41:766 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Runtime\Runtime.pimx'
04/23/15 14:09:41:766 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:41:806 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package ADS
04/23/15 14:09:41:826 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:41:826 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:41:826 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:41:826 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:41:827 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:41:827 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:41:827 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:41:827 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:41:839 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:42:108 | [INFO] | | ASU | PIM | PIM | | | 9092 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\customhook\ADSCustomHook.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\customhook arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\customhook\ADSCustomHook.exe" --install=1 --update=true
04/23/15 14:09:42:118 | [INFO] | | ASU | PIM | PIM | | | 9092 | Success in CreateProcess
04/23/15 14:09:42:155 | [INFO] | | ADS | ADSCustomHook | | | CommandLineParser | 9052 | Parsing the command line provided. Number of command line arguments is 3
04/23/15 14:09:42:156 | [INFO] | | ADS | ADSCustomHook | | | | 9052 | Registry entry created for registry: 'SOFTWARE\Policies\Adobe\APIP' with key:'Enabled', value: '0'
04/23/15 14:09:42:156 | [INFO] | | ADS | ADSCustomHook | | | | 9052 | Registry entry created for registry: 'SOFTWARE\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockDown' with key:'bUsageMeasurement', value: '0'
04/23/15 14:09:42:156 | [INFO] | | ADS | ADSCustomHook | | | | 9052 | Registry entry created for registry: 'SOFTWARE\Policies\Adobe\Adobe Acrobat\11.0\FeatureLockDown' with key:'bUsageMeasurement', value: '0'
04/23/15 14:09:42:162 | [INFO] | | ADS | ADSCustomHook | | | | 9052 | Successfully created ADS Vulcan Specifier file
04/23/15 14:09:42:213 | [INFO] | | ASU | PIM | PIM | | | 9092 | Sucessfully launched and executed process...
04/23/15 14:09:42:213 | [INFO] | | ASU | PIM | PIM | | | 9092 | Successfully executed install modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\customhook\ADSCustomHook.exe'
04/23/15 14:09:42:213 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\ADS\ADS.pimx'
04/23/15 14:09:42:213 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:42:270 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package Core
04/23/15 14:09:42:317 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:42:317 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:42:317 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:42:317 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:42:318 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:42:318 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:42:318 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:42:318 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:42:334 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:42:429 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Core\Core.pimx'
04/23/15 14:09:42:429 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:42:445 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package HEX
04/23/15 14:09:42:459 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:42:459 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:42:460 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:42:460 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:42:460 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:42:460 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:42:460 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:42:460 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:42:470 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:42:577 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\HEX\HEX.pimx'
04/23/15 14:09:42:577 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:42:591 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package CEF
04/23/15 14:09:42:603 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:42:603 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:42:603 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:42:603 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:42:604 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:42:604 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:42:604 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:42:604 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:42:613 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:43:529 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\CEF\CEF.pimx'
04/23/15 14:09:43:529 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:43:651 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package CoreExt
04/23/15 14:09:43:690 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:43:690 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:43:691 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:43:691 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:43:691 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:43:691 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:43:691 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:43:691 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:43:703 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:43:824 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\CoreExt\CoreExt.pimx'
04/23/15 14:09:43:824 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:43:839 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package ElevationManager
04/23/15 14:09:43:853 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:43:853 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:43:853 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:43:853 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:43:853 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:43:854 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:43:854 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:43:854 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:43:862 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:44:013 | [INFO] | | ASU | PIM | PIM | | | 9092 | Argument Path is --servicePath="C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe"
04/23/15 14:09:44:013 | [INFO] | | ASU | PIM | PIM | | | 9092 | Path to Process :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeServiceInstaller.exe Process Directory :C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager arguments being passed :"C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeServiceInstaller.exe" --register=1 --servicePath="C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe" --serviceLabel="AdobeUpdateService" --update=true
04/23/15 14:09:44:018 | [INFO] | | ASU | PIM | PIM | | | 9092 | Success in CreateProcess
04/23/15 14:09:44:053 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | register Sevice: Started
04/23/15 14:09:44:096 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | deRegister Sevice: Started
04/23/15 14:09:44:096 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | stopSevice: Started
04/23/15 14:09:44:096 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | stop Dependent Sevice: Started
04/23/15 14:09:44:097 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | stopService: Service stopped successfully
04/23/15 14:09:44:098 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | deRegisterService: Service successfully deregistered
04/23/15 14:09:44:098 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | registerService: Service successfully closed
04/23/15 14:09:44:191 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | startSevice: Started
04/23/15 14:09:45:208 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | startService: Service started successfully.
04/23/15 14:09:45:208 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | registerService: Service successfully started
04/23/15 14:09:45:208 | [INFO] | | EMCustomHook | EMCustomHook | | | | 6560 | EMCustomHook: Service with path : C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe , serviceLabel : AdobeUpdateService registered successfully
04/23/15 14:09:45:254 | [INFO] | | ASU | PIM | PIM | | | 9092 | Sucessfully launched and executed process...
04/23/15 14:09:45:254 | [INFO] | | ASU | PIM | PIM | | | 9092 | Successfully executed install modifier at path: 'C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeServiceInstaller.exe'
04/23/15 14:09:45:254 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\ElevationManager\ElevationManager.pimx'
04/23/15 14:09:45:254 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:45:266 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package TCC
04/23/15 14:09:45:276 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:45:276 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:45:277 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:45:277 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:45:277 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:45:277 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:45:277 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:45:277 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:45:285 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:45:392 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\TCC\TCC.pimx'
04/23/15 14:09:45:392 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:45:408 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package Notifications
04/23/15 14:09:45:422 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:45:422 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:45:422 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:45:422 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:45:423 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:45:423 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:45:423 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:45:423 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:45:432 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:45:847 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\Notifications\Notifications.pimx'
04/23/15 14:09:45:847 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:47:688 | [INFO] | | ASU | PIM | PIM | | | 9092 | START install Package SignInApp
04/23/15 14:09:47:779 | [INFO] | | ASU | PIM | PIM | | | 9092 | Schema Version is 2
04/23/15 14:09:47:780 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRelInfoRecords.
04/23/15 14:09:47:781 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deleteAppletRegInfoRecords.
04/23/15 14:09:47:781 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageUpgradeInfoRecords.
04/23/15 14:09:47:781 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS deletePackageInstallationInfoRecords.
04/23/15 14:09:47:781 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertPackageUpdateList.
04/23/15 14:09:47:782 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRegInfoList.
04/23/15 14:09:47:782 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS insertAppletRelInfoList.
04/23/15 14:09:47:820 | [INFO] | | ASU | PIM | PIM | | | 9092 | Backup Folder Created
04/23/15 14:09:48:017 | [INFO] | | ASU | PIM | PIM | | | 9092 | SUCCESS installPackage at file 'D:\Adobe\Adobe CS Full Suite x64\Build\ASU\packages\ADC\SignInApp\SignInApp.pimx'
04/23/15 14:09:48:017 | [INFO] | | ASU | PIM | PIM | | | 9092 | Trying to delete back up folder
04/23/15 14:09:48:046 | [INFO] | | ASU | PIM | PIM | | | 9092 | --register=1
04/23/15 14:09:48:046 | [INFO] | | ASU | PIM | PIM | | | 9092 | servicePath is --servicePath="C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe"
04/23/15 14:09:48:051 | [INFO] | | ASU | PIM | PIM | | | 9092 | Elevation Manager pathC:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ElevationManager\AdobeUpdateService.exe
04/23/15 14:09:48:051 | [INFO] | | ASU | PIM | PIM | | | 9092 | End installation for all the packages
04/23/15 14:09:48:060 | [INFO] | | ASU | PIM | PIM | | | 9092 | PIMSqlite closeDB status 0
04/23/15 14:09:48:060 | [INFO] | | ASU | PIM | PIM | | | 9092 | sqlite(pim.db) at path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp is already closed
04/23/15 14:09:48:060 | [INFO] | | ASU | PIM | PIM | | | 9092 | FREE PIM Instance ...
04/23/15 14:09:48:066 | [INFO] | | ASU | PIM | PIM | | | 9092 | PIMSqlite closeDB status 0
04/23/15 14:09:48:066 | [INFO] | | ASU | PIM | PIM | | | 9092 | sqlite(pim.db) at path C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common is already closed
04/23/15 14:09:48:066 | [INFO] | | ASU | PIM | PIM | | | 9092 | FREE PIM Instance ...
04/23/15 14:09:48:066 | [ERROR] | | ASU | PIM | PIM | | | 9092 | Successfully freed PIM object Array
04/23/15 14:09:48:100 | [INFO] | | EMCustomHook | EMCustomHook | | | | 5292 | register Sevice: Started
04/23/15 14:09:48:152 | [INFO] | | EMCustomHook | EMCustomHook | | | | 5292 | deRegister Sevice: Started
04/23/15 14:09:48:152 | [INFO] | | EMCustomHook | EMCustomHook | | | | 5292 | stopSevice: Started
04/23/15 14:09:48:152 | [INFO] | | EMCustomHook | EMCustomHook | | | | 5292 | stop Dependent Sevice: Started
04/23/15 14:09:48:153 | [INFO] | | EMCustomHook | EMCustomHook | | | | 5292 | stopService: Service stopped successfully
04/23/15 14:09:48:155 | [INFO] | | EMCustomHook | EMCustomHook | | | | 5292 | deRegisterService: Service successfully deregistered
04/23/15 14:09:48:155 | [INFO] | | EMCustomHook | EMCustomHook | | | | 5292 | registerService: Service successfully closed
04/23/15 14:09:48:228 | [INFO] | | EMCustomHook | EMCustomHook | | | | 5292 | startSevice: Started
04/23/15 14:09:48:664 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Build Version - 1.9.0.14
04/23/15 14:09:48:664 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Logging Level verbosity Set to 4
04/23/15 14:09:48:664 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | The return code from the Bootstrapper Process is (0).
04/23/15 14:09:48:664 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Starting apply CCP ASU.
04/23/15 14:09:48:665 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 6372 | Bootstrapper launch location is :: D:\Adobe\Adobe CS Full Suite x64\Build\ASU2\Set-up.dat
04/23/15 14:09:48:737 | [INFO] | | ASU | Setup | Setup | | | 12976 | Build Version - 9.0.0.24
04/23/15 14:09:48:737 | [INFO] | | ASU | Setup | Setup | | | 12976 | Logging Level verbosity Set to 4
04/23/15 14:09:48:743 | [INFO] | | ASU | Setup | | | | 12976 | Event Guid generated is: 'bbc896dc-a395-40a0-8e75-08bd2f5d1b3e'
04/23/15 14:09:48:744 | [INFO] | | ASU | Setup | Setup | | | 12976 | Start Adobe Setup
04/23/15 14:09:48:744 | [INFO] | | ASU | Setup | Setup | | | 12976 | TimeLog: Bootstrapper Start
04/23/15 14:09:48:744 | [INFO] | | ASU | Setup | Setup | | | 12976 | TimeLog: Start initial checks
04/23/15 14:09:48:744 | [INFO] | | ASU | Setup | Setup | | | 12976 | Action specified - "install"
04/23/15 14:09:48:745 | [INFO] | | ASU | Setup | PIM | | | 12976 | XML is valid
04/23/15 14:09:48:745 | [WARN] | | ASU | Setup | PIM | | | 12976 | Failed to find Node
04/23/15 14:09:48:745 | [WARN] | | ASU | Setup | Setup | | | 12976 | Reboot is pending from earlier installation.
04/23/15 14:09:48:747 | [INFO] | | ASU | Setup | Utilities | | | 12976 | Semaphore is not locked
04/23/15 14:09:48:751 | [INFO] | | ASU | Setup | | | | 2984 | Event with guid 'bbc896dc-a395-40a0-8e75-08bd2f5d1b3e' is being sent
04/23/15 14:09:48:753 | [INFO] | | ASU | PIM | PIM | | | 12976 | Build Version - 9.0.0.24
04/23/15 14:09:48:753 | [INFO] | | ASU | PIM | PIM | | | 12976 | Logging Level verbosity Set to 4
04/23/15 14:09:48:753 | [INFO] | | ASU | PIM | PIM | | | 12976 | Build Version - 9.0.0.24
04/23/15 14:09:48:753 | [INFO] | | ASU | PIM | PIM | | | 12976 | Logging Level verbosity Set to 4
04/23/15 14:09:48:753 | [INFO] | | ASU | PIM | PIM | | | 12976 | CREATE PIM Instance ...
04/23/15 14:09:48:754 | [INFO] | | ASU | PIM | PIM | | | 12976 | trying to createOrUpdatePIMDbSchema.
04/23/15 14:09:48:755 | [INFO] | | ASU | Setup | | | | 2984 | GetIEProxyInfo - No default proxy present on the user machine
04/23/15 14:09:48:755 | [INFO] | | ASU | PIM | PIM | | | 12976 | Current db schema version on machine 2.
04/23/15 14:09:48:755 | [INFO] | | ASU | PIM | PIM | | | 12976 | Current db schema version to install 1.
04/23/15 14:09:48:755 | [INFO] | | ASU | PIM | PIM | | | 12976 | SUCCESS Created Tables.
04/23/15 14:09:48:755 | [INFO] | | ASU | PIM | PIM | | | 12976 | PIM Database is Up To Date.
04/23/15 14:09:48:755 | [INFO] | | ASU | PIM | PIM | | | 12976 | Updater Inventory location:D:\Adobe\Adobe CS Full Suite x64\Build\ASU2\resources\updaterinventory.dll
04/23/15 14:09:48:756 | [INFO] | | ASU | Setup | | | | 2984 | GetIEProxyInfo - proxy Url is
04/23/15 14:09:48:757 | [INFO] | | ASU | PIM | PIM | | | 12976 | Acquired System level ACF lock ...
04/23/15 14:09:48:757 | [INFO] | | ASU | Setup | Setup | | | 12976 | TimeLog: End initial checks
04/23/15 14:09:48:757 | [INFO] | | ASU | Setup | Setup | | | 12976 |Hi DanaKESwan,
This doc might help with some
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
https://lm.licenses.adobe.com
activate.adobe.com
The ones referenced in this post as well:
http://forums.adobe.com/message/5106473
-Dave -
Adobe AIR app installation issue due to certificate problem on mac 10.9.5
Im trying to upgrade and then reinstall an Adobe Air application but get the error message failing to install due to a certificate issue.
The developer says the fix is to uninstall the app and install again but this also fails.
Checked my machine clock - saved but that didnt work
The adobe AIR uninstaller simply says I have the latest version? Cant seem to delete and reinstall although other adobe air apps work so I dont think this is the issue
I have gone through the troubleshooting guide: Troubleshoot AIR installation | Mac OS but still have the issue?
Any ideas would be great.I suspect your Mac OS install was an in place upgrade from an earlier version. This is something I would never even consider with a production machine.
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Imac 20" 2006 stuck on grey screen post reinstall
I have a Imac 20" 2010 2GB RAM that was running on 10.5.8. Local Apple authorized service centre upgraded to 10.8.5 about 2 months ago. IT was working fine. About a week the computer did not wake from a sleep session and had to be forced shut down. Ever since the computer would get to the apple logo, spinning wheel for a while, then flash and remain on an empty grey screen. The hard drive seemed fine as I was able to go into disk utility, do verify (ok) , Repair Disk (ok), repair permissions (some changes) but the system would continue to do the same thing. I noticed the version was showing 10.8.5. Tried to re-install from the web - got a message which basically said, "unavailable, retry later". I have a wep connectiion. Called the apple authorized service centre (same one that installed the upgrade) and they wanted a service charge just to touch the computer again saying what they did the first time as well - the softare was free. Anyway, managed to download a copy of mountain lion from a torrent, i think the basic 10.8 version and made a 8GB USB disk of it. This was recognized and 10.8 was re-installed, took about an hour or so and then when it went to the reboot, back to the same issue - grey screen as before. Help!!!!!
Read and carefully follow each step in Gray screen appears during startup
Good luck! -
MacBook Air stuck in grey screen after ML installation
Hi everybody,
I have downloaded and installed Mountain Lion on my MacBook Air (2011). After the installation the computer restarted and stuck in the grey loading screen, showing the apple logo and the turning wheel. I've left it alone for hours but nothing happens. This is still the case and I cannot find a way out.
Here is what I have tried so far:
- Reload and reinstall ML via recovery mode (twice). Recovery mode shows me that 10.8 is installed, by the way
- Restart without peripherals connected
- Reset PRAM and NVRAM
- Disconnect all cables and let the computer rest
- Diagnose and repair hard drive (showed me a message that a Java-related group has a value of 80 but should be 0. Repair was "successful")
- Safe boot (A bar appears in loading screen but disappears after it is about halfway full and I'm back in grey screen)
Unfortunately none of this worked. I have a Time Machine backup but it is located at the other end of the country (long story) and I can't access it easily.
Do you guys have any more ideas what else I could try? I'd really appreciate it.
Thanks!
B4stiI'm having the same issue. My MacBook air is stuck on the grey screen with the apple logo. I've waited for hours. Has anyone found a resolution to this issue?
-
Deploying Air package via Air installer
I am attempting to deploy a .air package as part of the Adobe AIR installer as detailed by the Adobe deployment documentation.
Adobe AIR 1.5.1 is stored under \\server\My Installs\Package\1.5.1 and the package is \\server\My Installs\Package\
I have configured a file called .airinstall.cfg (using Command Prompt as Windows Explorer will not allow leading dots) and the contents of the file are as follows:
..\package.air
However, upon running Adobe AIR Installer under an admin account (also tried using it renamed as package.exe) the egg timer appears briefly, disappears, then nothing happens. Neither AIR nor the package are deployed. I have tried changing the contents of the .airinstall.cfg file to the full path
\\server\My Installs\Package\package.air
However, this leads to the same issue. If I remove the .cfg file then the Adobe AIR Installer launches as expected.
Clearly there is something wrong with my .airinstall.cfg file, but checking the docs again I'm not sure what.Hi,
AIR file internally is a zip file, and if you upload this file on any web server, by default it will show up as zip file only.
To make the AIR file to open up with AIR installer, you need to set the MIME type of AIR file in the web server configuration.
There are many articles on net which talks about adding AIR MIME type in web servers.
I googled and found many articles, adding link to some of the articles
http://www.davidtucker.net/2008/01/08/update-your-air-mime-type/
http://blogs.adobe.com/ashutosh/2009/02/setting_the_correct_mime_type.html
Hope this will solve your problem.
Thanks
Praful
Adobe RoboHelp Team -
Mid 2011 Macbook Air won't boot after installing Little Snitch 3. Grey Screen.
Hi all
I think the answer is probably that my SSD is toast but here's the symptoms in case anyone else has experienced this.
I installed Adobe Lightroom and also got round to upgrading my Little Snitch license and finally putting it on my 11" Air (mid 2011, latest version of Lion) as I use the computer more often than my Pro. After restarting as LS requires I was met with the grey Apple logo screen with no spinning gear. I forced a shut down and started again, again the logo screen, no spinning gear. I tried booting in to safe mode and got only a grey screen, then I tried booting in to recovery mode and got the Apple Logo again. I also tried cmd + C and alt/option with an external DVD drive and Snow Leopard with no luck
Then I tried a SMC reset, after that I started up and only got the Logo again. I reset the PRAM and the main effect of that was to reset the system volume to max so now I can hear the POST chime but also since the PRAM reset I get only the grey screen and no further. I tried to boot from a USB Lion recovery but only the grey screen. I have also tried booting with cmd +S with no luck either. Internet recovery doesn't work either.
The keyboard seems to be completely unresponsive, the caps lock key doesn't light up at all and I've a feeling that it's either something as simple as a problem with the keyboard or the SSD is kaput. I think that Little Snitch is a coincidence as there's nothing like this anywhere on the web as far as I can tell with Google and there doesn't appear to be anything on these forums that quite matches, especially the part about not being able to use and alternative boot method.
Anyone out there got any ideas?
Cheers
JohnHi and thank you for your response.
The fans only kick in when the machine freezes.
I updated from Snow Leopard to Lion using the App Store. The install was successful and worked for about 30 mins then the unresponsive behavior started. Once I rebooted, I received the issue previously stated above (i.e., the trackpad and keyboard is unresponsive).
I've also tried booting using the Option key and choosing the Recovery Mode. Once in Recovery Mode the same crash happens (i.e., the trackpad and keyboard is unresponsive) -
I am having problems rebooting my mid 2009 macbook pro (grey screen other issues), need help!
I am having problems rebooting, I have experienced the same problem as others with the grey screen but my case is a little different, It started with my mid 2009 macbook pro acting a little slower than normal, the screen would freeze, mouse wouldnt move and i'd be forced to "force reboot" this went on for a couple of days until i was tinkering with the wifi connection and it froze again. I had to reboot and this time i noticed that it took a long time to get to the login screen. i put in my password and it went into infinite load (i also tried the guest account and other accounts with same result). i tried rebooting again and the same thing would happen. after several reboots, the screen just stayed grey, sometimes with the apple logo and gear sometimes without it. Since its a 2009, (and for the most part, still works like a champ) i decided test the ram, i took one stick of ram out at a time to see if i could notice anything wrong with them. when i stuck just one in, the mac was still having the same problem rebooting. i pulled that ram and and stuck in the other and i noticed that this time the apple logo never appeard and a big crossed out circle appeared. figuring that the ram must be the problem, i ordered new ram and installed it. i noticed that when i rebooted for the first time with the new ram it was rather quick and took me straight to the login screen and i was able to log in with no problem. at this point i thought the problem was solved, but i noticed the macbook still acting funny. at first, none of my files appeared on my desktop or in the finder window. after about 20 minutes, everything magically popped up. i also noticed long pauses/freezes with the colored pin wheel spinnig. i closed the laptop and opened it again and the screen just stayed black. i tried rebooting again, and again i got the grey screen with no signs of being able to log in... i waited about 20 minutes and tried to reboot again and again i was able to log in, however the macbook is still acting slow and will freeze with no signs of unfreezing without a reboot.
my macbook is 5 years old and has plenty of miles on it, so i understand if the thing needs to be replaced alltogether but does anyone know what could be the issue? could the bad ram have corrupted the hard drive in anyway? would re-installing the OS fix it?? and if so, how would i do that if i downloaded mavericks from the app store? are there any other solutions to this problem?
all my files and what not are backed up on an external HD so theres nothing on it that i'd miss desperately if i had to whipe the hard drive but id really like to get her working again without any whiping of the HD. if anyone can help me out, it'd be greatly appreciatedIt is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
How large is your hard drive and how much hard drive space do you have left?
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