Air Print issue.

I have a new printer that is eprint compatable (and air print). It is connected to the internet, but it is not recognized by the iPad. Reason: I cannot connect with "Web Services" on the printer to enable eprint without entering a Proxy address and port. My iPad has proxy turned off. Where is the proxy address and port to enter into the printer?

for more info, check this article: http://support.apple.com/kb/ht4356
for this information:
Additional Information
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
Is connected to the same Wi-Fi network as the iOS device.
Has the latest firmware version installed.
Has paper with enough ink or toner installed.
Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.
Notes:
Avoid connecting AirPrint-capable printers to the USB port of Apple AirPort Base Stations or Time Capsules. Doing so can enable traditional AirPort printing from a Mac, but it will not enable AirPrint functions for iOS devices. If you cannot use Wi-Fi networking to connect the AirPrint-capable printer, use an Ethernet connection from the AirPrint-capable printer to the Apple AirPort Base Station or Time Capsule.
Wi-Fi printers can take several minutes to join a Wi-Fi network after being turned on. Ensure that the printer is connected to the Wi-Fi network before attempting to print.

Similar Messages

IPad & IPhone 4s Air print Issue

I have just bought a HP 6520, I''ve followed the instructions for the Printer, My MAC Pro works but then I hard wired it and installed the software with a Disc. This all works fine.
I've tried to print from my ipad 2 and Iphone 4s but it's unable to find AirPrint. I've tried turningoff the router, Printer, Ipad and Iphone, left it for a while then one by one starting with the router switched them all back on, and still no Air Print Found.
I've got the APP for this but when we bought the printer the Sales Person demostrated to us with his Iphone and was able to print from his phone without using the app.
Please could someone suggest what I could try next

for more info, check this article: http://support.apple.com/kb/ht4356
for this information:
Additional Information
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
Is connected to the same Wi-Fi network as the iOS device.
Has the latest firmware version installed.
Has paper with enough ink or toner installed.
Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.
Notes:
Avoid connecting AirPrint-capable printers to the USB port of Apple AirPort Base Stations or Time Capsules. Doing so can enable traditional AirPort printing from a Mac, but it will not enable AirPrint functions for iOS devices. If you cannot use Wi-Fi networking to connect the AirPrint-capable printer, use an Ethernet connection from the AirPrint-capable printer to the Apple AirPort Base Station or Time Capsule.
Wi-Fi printers can take several minutes to join a Wi-Fi network after being turned on. Ensure that the printer is connected to the Wi-Fi network before attempting to print.

Iphone e print/air print issues with HP Officejet Pro 8500 Premier All-in-One A909n

I downloaded the 4.2 upgrade for iphone thinking I would be able to print from my HP Officejet Pro 8500 Premier All-In-One A909n. I have upgraded the HP firmware. I have turned my printer on and off. I get an error message that says "No printer found." I am not able to contact HP due to my warranty being expired--even though I bought the extended warranty from the store. Please help. Thanks!

This printer is listed here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01619067&lc=en&dlc=en&cc=us&product=3857218#N46...
has offering eprint. However, some community messages say that it does not work.
I have not been able to get an email address set up for the printer, or to figure out whether or not it is web services enabled.
It does not have the icon on the touch screen that is shown in the hp instructions.
Any clues out there?

Hp office jet pro 8600 air printing scale issues.

Can you help me figure out how I can fit my document (to scale correctly). I've tried printing it direct print using iOS air print and through the hp app. Thank you for your time!

Hello Tracibranch2012,
Welcome to the HP Support Forums!
I took some time and looked into scaling documents when printing from the iPad to the 8600. I was not able to find any options that allow you to scale documents or photos.
Google Cloud Print might be able to control the setting more to your needs. I know you can select which paper you are printing onto with Google Cloud Print, etc.
See if that helps out at all.
Using Google Cloud Print with your HP Printer<---
Cheers,
JERENDS
I work on behalf of HP
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ISSUE OF AIR PRINT

WE ARE UNABLE TO USE AIR PRINT SERVICE FROM IPHONE

Hi,
Firstly please check to see if your printer in the list:
http://support.apple.com/kb/ht4356
If YES, you can use this to fix/setup:
iPhone: http://www.apple.com/support/iphone/assistant/airprint/
If NO you have to print using other apps (if applicable) such as
http://itunes.apple.com/au/app/hp-eprint/id299531647?mt=8
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

IPAD Air 2 Printing Issues

Hi, has anyone else had a problem with wireless Printing with IPAD Air 2? I can print word or excel documents without any problems. But there are 2 applications, eBay and Shopify that don't print properly and I can't figure out the problem. I bought the iPAD so that I could be more productive and mobile but if I can't print my orders on eBay and Shopify, I will have to return the iPAD and no one seems to know what the problem is or how to fix it.
Here is what happens. I need to print the order information from the eBay order so I can send it. It's one page long. For some reason, a page break is inserted in the middle so I get the top half on one page and the bottom half on a second page. The same thing happens with my Shopify orders. It's the same whether I use the home printer - a Canon or the store printer - an HP, Safari or Chrome, Air Print or Google Cloud Print. Apple care just says to make sure that the printer and the iPAD are updated which they are.
Any ideas? I'd really like to hang on to the iPAD.
Thanks!

This seems to be a snafu with the web browser.
Well if everything you need fits on one screen, you could take a screen image & print the resulting picture.
http://www.wikihow.com/Take-a-Screenshot-With-an-iPad
Would the web page print OK from a computer?
I've had a lot of problems printing web pages over the years ( using computers ). Printing of web pages hasn't been perfected it seems.
You could try copy & paste to a word document and print from there.
You could try converting to pdf and print the pdf. I hate to recommend a paid solution when I do not know if it would work, but icab is a swiss army knife of web browsers.
https://itunes.apple.com/us/app/icab-mobile-web-browser/id308111628?mt=8
For pdf conversion do google.
web browser ipad to pdf

Can't find printer in air print

Cannot find my Samsung printer on my iPhone 5. On same wifi network; prints wirelessly from PC; printer model is air print enabled; only way to print from iPhone is using clunky Samsung print app. Am I missing something here?

try resetting your printer and the iPhone and if that fails, see this:
Additional Information
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
Is connected to the same Wi-Fi network as the iOS device.
Has the latest firmware version installed.
Has paper with enough ink or toner installed.
Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.
Notes:
Avoid connecting AirPrint-capable printers to the USB port of Apple AirPort Base Stations or Time Capsules. Doing so can enable traditional AirPort printing from a Mac, but it will not enable AirPrint functions for iOS devices. If you cannot use Wi-Fi networking to connect the AirPrint-capable printer, use an Ethernet connection from the AirPrint-capable printer to the Apple AirPort Base Station or Time Capsule.
Wi-Fi printers can take several minutes to join a Wi-Fi network after being turned on. Ensure that the printer is connected to the Wi-Fi network before attempting to print.

HT4356 I have just updated my Epson printer to one which supports air print but consider it to be a waste of money as my printer has two paper trays and there is option to choose which try...just "print" How can I print photos via AirPrint from photo tr

Hi,
First-timer on this...Just updated my printer which was less than one year old, to one which had Air Print capabilities. This one is the Epson XP605 which has two trays, one being for photos. Each time I tried to Air Print a photo, it printed from the A4 plain paper tray instead of the Photo Tray.Twice...then I came into my study and changed the printer settings to Tray 1 (photo tray) Photo paper, size 5x7 and Photo Best, but still it printed on plain A 4 paper. Would be most grateful for any help, although I did read on one Apple site that AirPrint may not be able to choose trays!!!! "may not"?? Thanks

I just figured out the print quality issue for my wife with her new iMac and new printer.
She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
Turns out the newer printer had the option to connect via wifi which we used during setup.
The driver options are completely different depending on how you connect.
Once I connected via USB the correct options were available and the print quality was better.
Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
One user had to delete the old printer driver before Software Update loaded the newer printer driver.
https://discussions.apple.com/message/15947486#15947486
On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it.

HT4356 all of a sudden I cannot air print from my ipad or iphone - I can still print from my laptop - don't know how to fix

All of a sudden i can no longer air print from my iphone 4S or my ipad 2
Need help
I can still air print from my Dell laptop

Hello rcappel,
Thank you for the details of the issue you are experiencing when printing from your iPhone and iPad. I found a couple of resources I recommend for the issue you described.
First, I recommend following these steps:
If you are unable to print, or if you see the message "No AirPrint Printers Found"
Verify that the printer:
Has power and is turned on. If it has power, turn the printer off and then on again to see if that resolves the issue.
Is connected to the same Wi-Fi network as the iOS device.
Has the latest firmware version installed.
Has paper with enough ink or toner installed.
Is free of any errors displayed on the printer's control panel.
If necessary, consult the printer documentation or contact the printer vendor for help with the above steps.
You can find the full article here:
AirPrint Basics
http://support.apple.com/kb/HT4356
If you are still having trouble printing after following those steps, I recommend these steps:
Wi-Fi disconnects, or signal strength is less than expected
Move closer to the Wi-Fi router (access point).
Check for sources of potential interference.
Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
You can find the full article here:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thank you for using Apple Support Communities.
Best,
Sheila M.

Ipad can no longer find my HP air printer although was perfectly fine before. Have tried turning both printer and ipad off and on - no joy. Printer says that it is connected to my wifi.

Just returned from holiday and my ipad can no longer detect my air printer, although working fine prior to that.
Have tried switching both off and on again - no luck.
The printer says that it's connected to my wifi as does the ipad.
Would appreciate any suggestions as I have found it very frustrating trying to get any help from the HP support sites.
Thank you

You're welcome. It's amazing how many problems can be sorted out simply by restarting ALL devices involved. That's my first troubleshooting step when I have issues like that - restart everything and try again.
I'm glad that it worked for you.

Why does my IPad no longer print on my air printer HP photo smart 5520

I Can no longer print from my air printer HP Photo smart 5520. It was working great until my last upgrade. Need help

Hello Donna,
Welcome to Apple Support Communities.
I would suggest starting with the following article to troubleshoot your AirPrint issues.
USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule
http://support.apple.com/kb/TS1253
iOS: Using AirPrint
http://support.apple.com/kb/HT6220
Regards,
Jeff D.

HP LaserJet Pro CP1525nw Color Printer - label print issues

I'm getting great plain paper printing, however, my labels are coming out with sporadic patches of white where there should be color, especially along the edges. Also, the black text is printing light "shadow" text in areas that should be white/unprinted. Can anyone help?
Ann

Hey,
I see you are having an issue with Air Print on your CP1525nw Color Laserjet Pro. Have you tried a full network power cycle?
Unplug the router and printer while on
Power down the iOS device completely. Check out the following link for how: http://ipod.about.com/od/iphonehowtos/qt/turn_off_iphone.htm
Wait 30 seconds
Power the router up and wait for it to completely initialize before proceeding
Power the printer up and wait for it to completely initialize before proceeding
Power the iOS device back up
It sounds like the network most likely lost communication with the bonjour service of the printer.
If you need to update the firmware of the CP1525nw please click the following link: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-86473-9&cc=us&dlc=en&lc=en&...
Let me know how it goes.
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I am not an HP employee.

HP Photosmart 7520 all in one showing Air Print Macbook Pro Maverick 10.9.4

At one point I did not have Air Print showing beside printer in system preferences. Printer and scanning is working fine, but I was told by someone on this message board that Air Print should not show. How do I remove Air Print. I have a Macbook Pro Maverick 10.9.4. HP Scan version 4.1.1. I did an update earlier this year and the Air Print was not there. Did not see board for Mac to choose for issue. Thanks for your help.
This question was solved.
View Solution.

Good morning, happy Friday @ladybugs48
I understand you are seeing AirPrint next to your printer, meaning you are currently using the AirPrint driver and not the HP driver. I can help you change this. Please complete the steps below;
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
When you add the printer, to ensure you are using the HP driver, not the AirPrint driver use the steps below;
Select Add Other Printer or Scanner
Select the printer you are adding and next to 'Use' you can select the printer driver
Please let me know if this resolves the issue. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Air print using my Iphone and B110 printer.

How do I connect my B110 with my iphone using a third party application so I can print ?Air print.
thanks
Bernard

Have you enabled web....this printer needs an update to use airprint...if you have not...from the front panel select select apps then enable web services and follow the on screen instructions.
I was an HP employee
If I have helped you solve your issue please mark it as solved
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AIR PRINT printing on new Mac

I am trying to set up air print on my macbook air. It is already set up on iphone and ipad (last year). I followed the instructions to update latest firmware. When I choose my printer (laser P1102w) and click on it I am brought to a BLANK page??? I have tried three times and the same thing happens. If I choose another model of printer I can get to a page but not with my model. Please,,,can anyone help.
Mimi333

Hello @Mimi333 ,
Welcome to the HP forums.
I understand that you are having a problem installing your laserjet p1102w onto your Mac.
I would like to help.
Installing a Mac Printer Driver Using Apple Software Update
This will be the best way to install the printer onto your Mac.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Air Print issue.

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