Air ticket purchase/refund without external reservation system

In the absence of external reservation systems what should be the suggested procedure in case of air ticket booking/ purchase and refund in case of cancellation?
Thanks in advance!!

Hi,
This is not possible in SAP standard. Air ticket booking can only be made if you have a External GDS define in your system. Otherwise it is only possible to have documentary flight query using Travel Request but you can do a online flight query.
Regards,
Raynard

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    for any clarifiaction pls mail me.
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    regards,
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    [email protected]

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