Air will occasionally shut down after I have logged in, from power up
My Mac Air, has been awesome. Lately, it has been sending me a weird message after I power up, then login, it will shut itself down, and make me login again. It says there was a problem, and my Mac had to shut down, but it doesn't tell me what the problem is. It has be send a report to Apple, but there hasn't been any information coming back to me about it.
This doesn't happen that often, maybe average once a week. It is mostly annoying.
Thanks.
Sarah
Does anybody have any thoughts about why this is happening?
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My macbook air will not shut down or restart
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Macbook pro will not shut down if I have opened iTunes 10.4
I have an Intel Core 2 Duo Macbook Pro running Mac OS X Lion. Unfortunately if I've used iTunes at all my laptop will only shut down if I hold the power button for 10 seconds. This occurs after every application including iTunes has been shut down. If I have not opened iTunes during a session then the computers shuts down normally. Can I do anything about this, is it serious, and has anyone else encountered the same problem? Thanks for any help givien.
I'm not entirely sure if mine does this after I only run itunes, but after normal use of my browser and email, my coumputer only shuts down if I hold the button. I'm not quite sure what's going on, but I'll update you if I find a solution.
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MBP will not shut down after installing patches
Over the last week I have installed all of the suggested patches, but now I find that my MacBook will not shut down! To shut it down I have to hold the power switch for 10+ seconds to force it.
Is this a known issue? if so, what is the solution?
Sorry if this has already been posted, I am at work on a really slow WinTel box.
Thanks in advance
TerryHello Terry,
Your problem might be some internet connection issue. If the pathes were not fully downloaded, the mac will not let you shut down or some error there etc. This will not happened frequently.
-Dan -
iPhone 4 battery goes to 50% and iPhone shuts down. I have to charge it to power back on. any ideas as to why this is happening?
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MB Pro 13" 10.6.8 Will not shut down after force quit everythin
MB Pro 8,1 OS 10.6.8
Computer froze while Sophos Anti-Virus was updating. I force-quit everything. Finder would not restart. Used the Shut Down command from the apple menu, everything went well until I reached the background-picture-only stage of shutdown. It froze there and the power button is inop. Shows options to shut down or restart, but will do neither.
IDEAS?Sometimes after an update, you may have to wait awhile for it to shut down. The other day I was about to force mine to quit after waiting around 2-3 minutes. Finally it shutdown. After rebooting, it's working fine now.
You maybe just didn't give it enough time to finish what it was doing before shutdown.
-Bmer
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Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.' -
Windows 7 64bit will not shut down after using firefox, Why???
After using Firefox the only way I can shut down is to kill the power, normal shut down does not work. When I use internet explorer I have no problem, unless I have used Firefox during the session.
The idea of a 3rd party unrelated app didn't seem reasonable, but in Windows, I brought up the the Windows Task Manager (similar to MacBook Activity Monitor) and started "ENDING" the tasks that seemed to be unrelated to the system but used for certain applications.
When I stopped a task related to my Linksys Music Bridge (I was using Airlink-101 music bridge tools to access the bridge) this allowed iTunes to start and stop without automatically restarting.
On XP, the task was "CMFLYWAV" not sure why it's called that, but I now use Bluetooth to send audio to my HiFi using a Logitech Speaker Adapter that works great, and doesn't cause problems for iTunes.
There are probably other unessential tasks running on those machine that still have this "won't shut down" problem.
Thanks for the hint, but I was heading down that road as the next step, assuming something else was forcing iTunes to stay active. But I would not have expected it to be a network speaker driver as it was in my case.
Jeff -
Help please - occasional shut-down after sleep & kernel panic
Hi all.
I have an intermittent problem here with an iMac 24in 2.66Ghz Intel Core 2 Duo model. This iMac was bought refurbished from the Apple store about 6 weeks ago.
About once a week, after putting the iMac to sleep, I come back to it later to find it has shut down. The only way to restart is to unplug from the wall and then plug in and switch on as normal.
This has happened on three occasions in the last couple of weeks, and by looking in System/Library/Logs/Diagnostic Reports I found what looks like a record of a kernel panic:
Interval Since Last Panic Report: 212782 sec
Panics Since Last Report: 1
Anonymous UUID: 78A693FE-D742-4CE4-8B70-71AEA8969BD7
Mon Nov 2 09:06:27 2009
panic(cpu 0 caller 0x1153324): "pmExitHaltToOff: CPU 1 not in LCPU_HALT(5)"@/SourceCache/AppleIntelCPUPowerManagement/AppleIntelCPUPowerManag ement-90/cstateCPU.c:2068
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5877bcc8 : 0x21acfa (0x5ce650 0x5877bcfc 0x223156 0x0)
0x5877bd18 : 0x1153324 (0x11603ac 0x1 0x5 0x120)
0x5877bd58 : 0x2aeb5d (0x5279e0a4 0x0 0x5877bd88 0x4fe457)
0x5877bd88 : 0xef36c8 (0xef31d2 0x3 0x0 0x221bd7)
0x5877bda8 : 0xef6b4e (0x814b000 0x2 0x0 0x8156080)
0x5877bdc8 : 0x55c367 (0x817ac80 0x860720 0xffffffff 0x0)
0x5877be18 : 0x571d45 (0x814b000 0x15 0x5877be48 0x4fa0a0)
0x5877be78 : 0x53db00 (0x7fc3400 0x4 0x1d 0x2)
0x5877beb8 : 0x53dbe1 (0x7fc3400 0x9647700 0x5877bee8 0x80e4e00)
0x5877bed8 : 0x5433ef (0x7fc3400 0x88de480 0x0 0x5404c5)
0x5877bf28 : 0x53af2f (0x7fc3400 0x88de480 0x80e4e00 0x57192e)
0x5877bf58 : 0x54707a (0x80e4e00 0x1 0x5877bf88 0x546c31)
0x5877bf88 : 0x5474d4 (0x8129440 0x8f29000 0x58cfdc 0xffffffff)
0x5877bfc8 : 0x29c68c (0x8129440 0x0 0x10 0x8e6eba0)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelCPUPowerManagement(90.0.0)@0x1151000->0x1168fff
com.apple.driver.AppleACPIPlatform(1.3)@0xee9000->0xf29fff
dependency: com.apple.iokit.IOACPIFamily(1.3.0)@0x91e000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x932000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10B504
Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 212722738568754
unloaded kexts:
com.apple.driver.AppleUSBEthernetHost 2.0.0 (addr 0x58772000, size 0x16384) - last unloaded 123544687746330
loaded kexts:
com.apple.filesystems.webdav 1.6 - last loaded 201550497698325
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleMikeyHIDDriver 1.1.7
com.apple.driver.AppleHDA 1.7.4a1
com.apple.driver.AppleMikeyDriver 1.7.4a1
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.AGPM 100.8.15
com.apple.driver.AppleIRController 161
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
com.apple.driver.NVSMU 1.1.7
com.apple.GeForce 6.0.2
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.iokit.CHUDUtils 201
com.apple.iokit.CHUDProf 212
com.apple.driver.AppleBacklight 170.0.2
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.iokit.SCSITaskUserClient 2.5.1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.nvenet 1.0.58
com.apple.driver.AppleUSBHub 3.7.8
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AirPortBrcm43xx 410.91.20
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AppleUSBOHCI 3.7.5
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleSMBusController 1.0.2d0
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.nvidia.nv50hal 6.0.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.NVDAResman 6.0.2
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.AppleSMBusPCI 1.0.2d0
com.apple.iokit.CHUDKernLib 203
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.1f7
com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
com.apple.iokit.IOBluetoothFamily 2.2.1f7
com.apple.driver.AppleUSBHIDMouse 1.3.0f1
com.apple.driver.AppleHIDMouse 1.3.0f1
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IO80211Family 300.20
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
System Profile:
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD6400AAKS-40H2B0, 596.17 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1002, 0x04300000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x04320000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x0205, 0x04310000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
Since this last one I have reset the PRAM/NVRAM and updated to OS X 10.6.2. Is this likely to help or is there a more fundamental problem here?
Thanks for any help on this.HI,
"AppleIntelCPUPowerManagement-"
First, try resetting the SMC. (System Management Controller)
http://support.apple.com/kb/HT1543
Considering this iMac is well within the one year limited warranty, I'd take it back if resetting the SMC does not work. You should not have to trouble shoot kernel panics whether it's refurbished or not but read here for help to resolve kernel panics... something might help.
http://www.thexlab.com/faqs/kernelpanics.html
If you have installed any 3rd party software / hardware, uninstall and try using the iMac to see if it's stable.
Carolyn -
PowerBook G4 will not shut down after installing Leopard
Hi - has anyone found shut down problems (or restart for that matter) after installing Leopard. I've got 30Gb of hard drive free on a Powerbook G4 (3 years old).
No I don't.
Looking around for answers to this one it seems it is a fairly common problem with new Leopard users. One solution (apparently from Apple) was to delete the cache folders in both the user's home folder and in the top-level system folder. I have tried that but no luck yet. -
Since purchase of my macmini (2011 model) I have been able to wake it from sleep by hitting the (wired) keyboard space bar.
However, I recently updated the OS to 10.7.4 using the combo (1.4Gb) update, since when I cannot wake the macmini in that way.
Now, after putting the macmini to sleep, pressing the spacebar causes it to shut down.
I then have to switch mains power off and on again at the wall socket, after which the macmini starts up from shutdown condition.
I am by no means an expert, and have not been fiddling with settings, so I am in need of advice on what could need resetting to allow me to return to the previous simple 'wake up' approach!
Thanks.Reset the SMC > Intel-based Macs: Resetting the System Management Controller (SMC)
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
Followed by resetting the PRAM > Resetting your Mac's PRAM and NVRAM
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
Then if those do not fix the problem, you may need to reset your Energy Saver and Keyboard Preferences by readjusting them. -
My G4 will not Shut Down, Sleep, or even Log Out.
When I select in the Apple pull down menu to shut down, sleep or even just to log out, it does nothing. If I am running iTunes it will turn off iTunes sound but that is the only reaction I get.
If any one can help, I would greatly appreciate it.
Thank you very much.Hi-
Welcome to Discussions!
Any new devices, USB, firewire, etc.?
Any new software?
Do you have energy saver settings set to "never"?
File sharing? Internet sharing? Fax receiving? Set to "on" these can alter sleep/power habits.
http://docs.info.apple.com/article.html?artnum=303698
Can you restart?
If the above settings are off, and there are no new devices/software, I would force a restart, boot to the OS install disc, and run Disk Repair/repair on the system drive. -
Email app in Ipad shuts down after 5 seconds. I try power off. What can I do?
Email app in Ipad shuts down. I can't read email. I try power off Ipad. What can I do?
Sign in, activation, or connection errors | CS5.5 and later
For anything beyond that we would need much more concrete technical information, beginning with exact system info and the crash logs.
Mylenium -
My Mac Book Air will not shut down, and..
my noise keyboard buttons do not work, I need to keep quitting programmes because my Mac will not load, I can not take pictures with Photobooth anymore, I can not look at pictures with iPhoto. I do not know what is wrong, please help me, I only got this mac for 6 months.
Try to reset the SMC and PRAM...
http://support.apple.com/kb/HT1379
http://support.apple.com/kb/HT3964 -
At almost every shutdown of Firefox it fails to completely shutdown and when I go to start it up again I must force quit to get it to completely shutdown.
The code says Firefox (not responding)'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Separate Issue;
Your System Details shows;
Installed Plug-ins
Garmin Communicator Plug-in Version 4.0.2.2
Garmin Communicator Plug-in Version 4.1.0.0
Having more than one version of a program may cause issues. -
My Macbook air (late 2010) shuts down randomly!!
Need some help here!! My Macbook air (late 2010) shuts down randomly, sometimes it won't even power on. This happened to me one morning, then at night try turning it back on, it went back to normal, I didnt do anything to it. Today it did it again but it went back to normal few minutes later after hitting the power buttom more than 10 times
Hi Argenisss,
I'm sorry you are having issues with your Macbook Air. Since your post indicates you have the latest version of the operating system, I would suggest resetting the System Management Controller (SMC)
Intel-based Macs: Resetting the System Management Controller (SMC)
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Another troubleshooting step would be to reset the PRAM as well:
About NVRAM and PRAM
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You can read more details by clicking on the two links above, but these would be two good troubleshooting steps to try.
Hopefully, this information will help ....
- Judy
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