AirDrop. Has anyone had a problem with getting this program to run consistently?

Question

I have had numerous case openings with this product. I love it when it works, but for some reason, my mac and mac book pro can no longer see each other when the application is opened. Both are running the current 10.8.2 upgrade and both are between 2-3 years old and air drop is supported on both. No one has been able to figure this out! I've gotten to the point where I absolutely need this program because of its simplicity and speed in transferring big files like adobe illustrator files for example. Please help!!

Answer 1

Review your hardware again from Apple's AirDrop criteria here.
Supporting information on AirDrop usability and workflow. It uses Wi-Fi. Do you have Wi-Fi interference when it isn't working the way you expect?
If you would like to enable AirDrop for wired and wireless, here is an article that shows how to do that from the command line in Terminal. This side-steps any issue where the machine has wireless deemed to old for AirDrop support.
And here is a Bash script that I wrote to implement the above wired/wireless AirDrop solution. Copy and paste this into a text editor. Save it as airdrop.sh. Make it executable, and run it as: ./airdrop.sh ON
#! /bin/bash
# airdrop.sh - turn on or off the AirDrop feature in OS X.
# airdrop.sh ON or airdrop.sh OFF
case "$1" in
    ON)
    /usr/bin/defaults write com.apple.NetworkBrowser BrowseAllInterfaces 1
    echo "AirDrop facility enabled"
    killall Finder
    OFF)
    /usr/bin/defaults write com.apple.NetworkBrowser BrowseAllInterfaces 0
    echo "AirDrop facility disabled"
    killall Finder
    echo "Usage: $0 {ON|OFF}"
    exit 1
esac
exit 0