Aironet 1140 54Mbps connection speed

We are having some issues with our AP: Aironet 1140 at our head office where people are complaining of slow connection speeds.
I have gone through the configuration on the controller and noticed that all Clients were connecting at 802.11g connection speeds (54Mbps).
I have noticed in the configuration page on the controller Wireless>802.11b/g/n > High Throughput is disabled.  (See attached screenshot)
I don’t want to just enable this setting in case it disconnects all the users from all the AP’s not just the ones at head office.
We use 802.1x for authentication and Machine certificates.
All Clients connect using WPA2.
Would this settings increase the connection speed up to 802.11n?
Is there a way to just enable it on 1 AP to trial it before enabling it on all the AP’s?

The wireless speed is only 15-20mbps Max. When connected via Lan cable the speed is around 45mbps.
As scott said, you are getting this speed due to the half duplex nature of wireless. If your AP model is 1142, then you can configure radio1 interface (5GHz)  for the SSID. You MUST use WPA2/AES  or Open Auth in order to get 802.11n speeds which is greater than 54Mbps. I do not think you are using that at the moment & it may be a reason why clients data rates not get 802.11n speeds.
Below shows different AP model max data rates. If your clients having multiple spatical stream (SS) capability they can get higher speeds. Note that 20MHz BW is the max you can get in 2.4GHz band & 40MHz bandwidth you can get from 5GHz with channel bonding. So 5GHz is always better if you looking for higher througput (but obviously client should able to connect in 5GHz)
Adding antoher AP would be a good idea (without bridging) & see wether you could afford 2602 or 3602 which can go upto 450Mbps data rates . Practically if you could you get 50% (which is around 200Mbps) that is really good. Note that this is total AP througput & if you connect multiple clients that will be shared among users.
Also keep in mind when you add multiple users all users aggregate bandwidth is limited to 50Mbps due to your WAN link speed. So that would be the bottleneck within your network.
HTH
Rasika
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  • Cannot get Windows 7 x64 laptop to connect to AIRONET 1140 WAP

    I recently changed the configuration of my Aironet 1140 from WEP to WAP2-Enterprise to make it more secure. I am using the WAP as the radius server. After making the change I connected my Blackberry to the wap as well as a Samsung Chromebook.  However when I tried to connect my HP laptop it is unable to connect. Watching from the Aironet's console I see that it is processing the association and windows ask me to enter my uid and password. When I do this I get an authentication error. I have tried several times adjusting parameters on windows but it always fails. Here is the configuration of the WAP:
    version 12.4
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime msec
    service password-encryption
    hostname ap.acrtek-lab.com
    logging rate-limit console 9
    aaa new-model
    aaa group server radius rad_eap
    server 10.53.55.127 auth-port 1812 acct-port 1813
    aaa group server radius rad_mac
    aaa group server radius rad_acct
    aaa group server radius rad_admin
    aaa group server tacacs+ tac_admin
    aaa group server radius rad_pmip
    aaa group server radius dummy
    aaa authentication login default local
    aaa authentication login eap_methods group rad_eap
    aaa authentication login mac_methods local
    aaa authorization exec default local
    aaa accounting network acct_methods start-stop group rad_acct
    aaa session-id common
    dot11 syslog
    dot11 ssid Acrtek-WPA2
       authentication open eap eap_methods
       authentication network-eap eap_methods
       authentication key-management wpa
    username XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    username XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    bridge irb
    interface Dot11Radio0
    no ip address
    no ip route-cache
    encryption mode ciphers aes-ccm tkip
    ssid Acrtek-WPA2
    antenna gain 0
    station-role root
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    bridge-group 1 spanning-disabled
    interface Dot11Radio1
    no ip address
    no ip route-cache
    shutdown
    encryption mode ciphers aes-ccm tkip
    ssid Acrtek-WPA2
    antenna gain 0
    dfs band 3 block
    channel dfs
    station-role root
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    bridge-group 1 spanning-disabled
    interface GigabitEthernet0
    no ip address
    no ip route-cache
    duplex auto
    speed auto
    no keepalive
    bridge-group 1
    no bridge-group 1 source-learning
    bridge-group 1 spanning-disabled
    interface BVI1
    ip address dhcp client-id GigabitEthernet0
    no ip route-cache
    ip http server
    ip http authentication aaa
    no ip http secure-server
    ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
    ip radius source-interface BVI1
    radius-server local
      no authentication eapfast
      no authentication mac
      nas 10.53.55.127 key 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
      user xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    radius-server attribute 32 include-in-access-req format %h
    radius-server host 10.53.55.127 auth-port 1812 acct-port 1813 key 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxx
    radius-server vsa send accounting
    bridge 1 route ip
    line con 0
    line vty 0 4
    end
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    Details about network adapter diagnosis:
    Network adapter Wireless Network Connection driver information:
       Description . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
       Manufacturer  . . . . . . . . . : Broadcom
       Provider  . . . . . . . . . . . : Broadcom
       Version   . . . . . . . . . . . : 5.100.82.139
       Inf File Name . . . . . . . . . : C:\Windows\INF\oem29.inf
       Inf File Date . . . . . . . . . : Tuesday, September 18, 2012  5:42:34 PM
       Section Name  . . . . . . . . . : BCM43XNG2022_NT61
       Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4727&subsys_1795103c
       Instance Status Flags . . . . . : 0x180200a
       Device Manager Status Code  . . : 0
       IfType  . . . . . . . . . . . . : 71
       Physical Media Type . . . . . . : 9
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    Information for connection being diagnosed
    Interface GUID: 5bab8bfe-12d7-4e0c-a46b-efc490047802
    Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
    Interface type: Native WiFi
    Profile: Acrtek-WPA2
    SSID: Acrtek-WPA2
    SSID length: 11
    Connection mode: Infra
    Security: Yes
    Connect even if network is not broadcasting: No
    Connection incident diagnosed
    Auto Configuration ID: 2
    Connection ID: 3
    Connection status summary
    Connection started at: 2012-09-18 14:49:56-586
    Profile match: Success
    Pre-Association: Success
    Association: Success
    Security and Authentication: Fail
    List of visible access point(s): 43 item(s) total, 43 item(s) displayed
            BSSID                    BSS Type PHY          Signal(dB)          Chnl/freq    SSID
    00-1C-10-07-38-76          Infra           <unknown>          -79                    11           linksys
    70-56-81-CB-A2-7D          Infra           <unknown>          -55                    10           MRB LLC
    08-86-3B-95-3B-E1          Infra           <unknown>          -77                    11           belkin.be1
    C0-C1-C0-52-FD-5F          Infra           <unknown>          -75                    11           AquaDeer-guest
    70-73-CB-BB-9D-43          Infra           <unknown>          -60                    1           the ridge by apple
    00-17-C5-A5-5A-73          Infra           <unknown>          -67                    2           MsPub
    00-22-B0-BA-C7-E6          Infra           g          -72                    1           mercer
    E0-91-F5-D6-DF-76          Infra           <unknown>          -78                    1           Chick-Fil-A
    04-C5-A4-80-FC-50          Infra           <unknown>          -38                    4           (Unnamed Network)
    C8-3A-35-5D-AE-18          Infra           <unknown>          -82                    4           medialink
    00-23-69-1B-73-C9          Infra           g          -78                    6           Matt and Heather
    94-44-52-68-24-2B          Infra           <unknown>          -73                    5           Belkin.442B
    68-7F-74-7E-50-74          Infra           g          -77                    6           sjslinksys
    00-1D-7E-49-E2-65          Infra           g          -75                    6           Cubs
    00-12-17-4B-4E-0D          Infra           g          -41                    8           (Unnamed Network)
    C0-C1-C0-E4-3F-55          Infra           <unknown>          -78                    6           SG Roi
    C0-C1-C0-66-9F-CA          Infra           <unknown>          -75                    7           Heliman
    66-33-4B-E1-47-27          Infra           <unknown>          -80                    8           Jenny lake's Guest Network
    00-1C-DF-A4-59-FB          Infra           <unknown>          -60                    10           radiofinger
    C0-C1-C0-52-FD-5E          Infra           <unknown>          -76                    11           AquaDeer
    08-86-3B-61-B0-BC          Infra           <unknown>          -76                    11           belkin.0bc
    00-23-69-00-52-20          Infra           g          -70                    11           670term
    58-6D-8F-24-FC-21          Infra           <unknown>          -80                    11           Bluejay1
    04-C5-A4-80-FC-50          Infra           <unknown>          -36                    4           Acrtek-WPA2
    70-73-CB-BB-B3-49          Infra           <unknown>          -73                    1           LeWonderment Inc.
    E6-51-E4-A6-B1-25          Ad hoc           g          -78                    4           megahoc.v24
    00-17-C5-A5-5A-A9          Infra           <unknown>          -79                    5           Vivaces
    00-23-69-B4-5D-3E          Infra           g          -81                    6           Tanda
    D0-66-7B-06-C7-45          Infra           <unknown>          -81                    7           SEC_LinkShare_e70ac7
    00-24-7B-5D-65-FA          Infra           g          -80                    6           myqwest0953
    60-33-4B-E1-47-27          Infra           <unknown>          -81                    8           Jenny Lake
    00-25-9C-23-73-A6          Infra           g          -80                    1           milehigh
    00-24-01-DC-A4-3F          Infra           <unknown>          -81                    3           newwoman
    C4-3D-C7-83-CE-74          Infra           <unknown>          -85                    3           Desilets
    08-86-3B-25-A7-CE          Infra           <unknown>          -86                    11           belkin.7ce
    00-18-39-78-8F-92          Infra           g          -88                    11           paul  landow
    98-FC-11-6E-E7-52          Infra           <unknown>          -80                    11           China
    28-CF-DA-B1-5F-03          Infra           <unknown>          -78                    1           DeSanti
    00-15-6D-D6-04-47          Infra           g          -69                    1           (Unnamed Network)
    00-21-91-10-1A-05          Infra           g          -81                    1           dlink
    1C-7E-E5-30-AE-66          Infra           <unknown>          -79                    5           dlink
    00-15-FF-26-47-98          Infra           <unknown>          -85                    10           Verizon MIFI4510L 4798 Secure
    00-23-69-38-2C-D2          Infra           <unknown>          -82                    1           linksys
    Connection History
    Information for Auto Configuration ID 3
      List of visible networks: 41 item(s) total, 41 item(s) displayed
      BSS Type PHY          Security          Signal(RSSI)          Compatible          SSID
      Infra           <unknown>          No                    22          Yes                    linksys
      Infra           <unknown>          Yes                    82          Yes                    MRB LLC
      Infra           <unknown>          Yes                    26          Yes                    belkin.be1
      Infra           <unknown>          No                    30          Yes                    AquaDeer-guest
      Infra           <unknown>          Yes                    76          Yes                    the ridge by apple
      Infra           <unknown>          No                    62          Yes                    MsPub
      Infra           g          Yes                    36          Yes                    mercer
      Infra           <unknown>          Yes                    24          Yes                    Chick-Fil-A
      Infra           <unknown>          Yes                    94          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    16          Yes                    medialink
      Infra           g          Yes                    24          Yes                    Matt and Heather
      Infra           <unknown>          Yes                    34          Yes                    Belkin.442B
      Infra           g          Yes                    26          Yes                    sjslinksys
      Infra           g          Yes                    30          Yes                    Cubs
      Infra           g          Yes                    92          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    24          Yes                    SG Roi
      Infra           <unknown>          Yes                    30          Yes                    Heliman
      Infra           <unknown>          Yes                    20          Yes                    Jenny lake's Guest Network
      Infra           <unknown>          Yes                    76          Yes                    radiofinger
      Infra           <unknown>          Yes                    28          Yes                    AquaDeer
      Infra           <unknown>          Yes                    28          Yes                    belkin.0bc
      Infra           g          Yes                    40          Yes                    670term
      Infra           <unknown>          Yes                    20          Yes                    Bluejay1
      Infra           <unknown>          Yes                    95          Yes                    Acrtek-WPA2
      Infra           <unknown>          Yes                    34          Yes                    LeWonderment Inc.
      Ad hoc           g          No                    24          Yes                    megahoc.v24
      Infra           <unknown>          No                    22          Yes                    Vivaces
      Infra           g          Yes                    18          Yes                    Tanda
      Infra           <unknown>          Yes                    18          Yes                    SEC_LinkShare_e70ac7
      Infra           g          Yes                    20          Yes                    myqwest0953
      Infra           <unknown>          Yes                    18          Yes                    Jenny Lake
      Infra           g          Yes                    20          Yes                    milehigh
      Infra           <unknown>          Yes                    18          Yes                    newwoman
      Infra           <unknown>          Yes                    10          Yes                    Desilets
      Infra           <unknown>          Yes                    8          Yes                    belkin.7ce
      Infra           g          Yes                    4          Yes                    paul  landow
      Infra           <unknown>          Yes                    20          Yes                    China
      Infra           <unknown>          Yes                    24          Yes                    DeSanti
      Infra           g          No                    50          Yes                    (Unnamed Network)
      Infra           g          No                    22          Yes                    dlink
      Infra           <unknown>          Yes                    10          Yes                    Verizon MIFI4510L 4798 Secure
      List of preferred networks: 5 item(s)
       Profile: Acrtek-WPA2
        SSID: Acrtek-WPA2
        SSID length: 11
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: Yes
       Profile: ZRDD2
        SSID: ZRDD2
        SSID length: 5
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: GMANNET
        SSID: GMANNET
        SSID length: 7
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: Conference Rm
        SSID: Conference Rm
        SSID length: 13
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
       Profile: rntdnet
        SSID: rntdnet
        SSID length: 7
        Connection mode: Infra
        Security: Yes
        Set by group policy: No
        Connect even if network is not broadcasting: No
        Connectable: No
         Reason: 0x00028002
    Information for Connection ID 4
    Connection started at: 2012-09-18 14:50:08-279
      Auto Configuration ID: 3
      Profile: Acrtek-WPA2
      SSID: Acrtek-WPA2
      SSID length: 11
      Connection mode: Infra
      Security: Yes
      Pre-Association and Association
       Connectivity settings provided by hardware manufacturer (IHV): Yes
       Security settings provided by hardware manufacturer (IHV): No
       Profile matches network requirements: Success
       Pre-association status: Success
       Association status: Success
        Last AP:  04-c5-a4-80-fc-50
      Security and Authentication
       Configured security type: WPA2-802.1X
       Configured encryption type: CCMP(AES)
       802.1X protocol: Yes
        Authentication mode: Invalid (5)
        Number of 802.1X restarts: 1
        Number of 802.1X failures: 0
       Key exchange initiated: No
       Number of security packets received: 2
       Number of security packets sent: 1
       Security attempt status: Success
    Information for Auto Configuration ID 2
      List of visible networks: 40 item(s) total, 40 item(s) displayed
      BSS Type PHY          Security          Signal(RSSI)          Compatible          SSID
      Infra           <unknown>          No                    22          Yes                    linksys
      Infra           <unknown>          Yes                    85          Yes                    MRB LLC
      Infra           <unknown>          Yes                    22          Yes                    belkin.be1
      Infra           <unknown>          No                    32          Yes                    AquaDeer-guest
      Infra           <unknown>          Yes                    64          Yes                    the ridge by apple
      Infra           <unknown>          No                    74          Yes                    MsPub
      Infra           g          Yes                    60          Yes                    mercer
      Infra           <unknown>          Yes                    24          Yes                    Chick-Fil-A
      Infra           <unknown>          Yes                    86          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    38          Yes                    medialink
      Infra           g          Yes                    36          Yes                    Matt and Heather
      Infra           <unknown>          Yes                    40          Yes                    Belkin.442B
      Infra           g          Yes                    62          Yes                    sjslinksys
      Infra           g          Yes                    30          Yes                    Cubs
      Infra           g          Yes                    95          Yes                    (Unnamed Network)
      Infra           <unknown>          Yes                    24          Yes                    SG Roi
      Infra           <unknown>          Yes                    28          Yes                    Heliman
      Infra           <unknown>          Yes                    20          Yes                    Jenny lake's Guest Network
      Infra           <unknown>          Yes                    81          Yes                    radiofinger
      Infra           <unknown>          Yes                    10          Yes                    AquaDeer
      Infra           <unknown>          Yes                    32
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    For complete information about this session see the wireless connectivity information event.
    Helper Class: Auto Configuration
    Initialize status: Success
    Information for connection being diagnosed
    Interface GUID: 5bab8bfe-12d7-4e0c-a46b-efc490047802
    Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
    Interface type: Native WiFi
    Profile: Acrtek-WPA2
    SSID: Acrtek-WPA2
    SSID length: 11
    Connection mode: Infra
    Security: Yes
    Connect even if network is not broadcasting: No
    Result of diagnosis: Problem found
    Issue referred to: L2Sec Helper Class
    Root cause:
    Windows could not connect to "Acrtek-WPA2"
    You can try to connect again.
    Repair option:
    Reset your wireless network adapter
    This will disable and then enable the network adapter "Wireless Network Connection" on this computer.
    Diagnostics Information (L2sec Helper Class)
    Details about L2Sec Helper Class diagnosis:
    For complete information about this session see the Wireless Diagnostic Informational Event.
    Helper Class: Layer2 Security
    Initialize Status: Success
    Result of diagnosis: Problem found
    Issue referred to: EAP Helper Class
    Root cause (EAP):
    Network authentication failed\nWindows doesn't have the required authentication method to connect to this network.
    Detailed root cause:
    EAP failed
    Workaround for hypothesis:          Contact the network administrator for "Acrtek-WPA2"
    EAP workaround:          Contact your network administrator\nWindows needs to be configured to use the authentication method required for this network.
    Information for connection being diagnosed
    Interface GUID: {5bab8bfe-12d7-4e0c-a46b-efc490047802}
    Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
    Interface type: Native WiFi
    Profile: Acrtek-WPA2
    SSID: Acrtek-WPA2
    SSID length: 11
    Connection mode: Infra
    Security enabled: Yes
    Connection ID: 3
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Yes
    Pre-Association and association status: Success
    Security and Authentication:
      Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
      Configured Encryption type: CCMP (AES)
      Security connect status: Fail 0x00050005
      Number of security packets received: 4
      Number of security packets sent: 3
      802.1X protocol: Yes
       Authentication Identity: User only
       IAS Server engaged: Yes
       EAP Method supported by IAS Server: Unknown
       EAP type: 25
       EAP Error: 0x40420016
       Number of 802.1X restarts: 1
       Number of 802.1X failures: 1
       802.1X status: Fail 0x00050005
      Key exchange initiated: No
       Unicast keys received: No
       Multicast keys received: No
    Network Diagnostics Log
    File Name:  A20D3467-8AD4-483E-91F4-9EC5E18AA1F9.Diagnose.0.etl
    Other Networking Configuration and Logs
    File Name:  NetworkConfiguration.cab
    Collection information
    Computer Name:  ACCRETIVE-SW
    Windows Version: 6.1
    Architecture: amd64
    Time: Tuesday, September 18, 2012 2:50:09 PM
    Any help would be greatly appreciated.

    Hello  Mr. Wells,
    Thank you for your question.
    However, the Small Business Support Community is limited to Cisco Small Business Products, and the Aironet products are considered as a Enterprise level devices.
    I recommend you to post this question on the on the correct forum, in order to get a better response.
    You can move your post using the Actions panel on the right.
    Best regards,
    Diego Rodriguez
    Cisco Small Business Community Engineer

  • Android 4.1 tablet not connecting to Aironet 1140

    Hello community, I am having an issue with my Android Tablet running 4.1 (Jelly Bean). It is able to the SSID, but when I try to connect - it stays connecting and then says saved, and never connects, as it does not pick up an IP address. I updated the firmware on the Aironet 1140 due to my Windows 8 pc's not connecting as well, it solved my Windows 8 problem, just not my Android Tablet problem. My Ipads do work. Just any android device I connect...
    Anyone, ran into this issue that can assist?
    Thanks in advance.

    Hello William,
    What is the security used on your wireless LAN?
    Can you apply this command on your WLC CLI:
    show wlan
    and post us the output right here?
    Reards,
    Amjad
    Rating useful replies is more useful than saying "Thank you"

  • Mimo access points with Static WEP security do not allow connection speeds above 54mbps

    I am getting this message:
    Access Connections - Mimo access points with Static WEP security do not allow connection speeds above 54mbps
    If I switch from WEP to WAP i do not get the message but I still only get 54mbps speed.  I have a Linksys Wireless-N Broadband Router.  Is there a setting that I am missing???

    Yes you need to use WPA-AES or WPA2-AES, or no encryption, to go faster than 54Mbps. This is part of the 802.11n spec.
    That's not so bad, because if you have the right 802.11n card and use the right settings you can go up to 300Mbps!
    What bites is that the 802.11n card which comes with X-Series ThinkPads is the Intel 4965AGN. It does not support the broader 802.11n 40MHz channel width option, limiting the top speed to 130Mbps .
    The new ThinkPads based on the Montevina/Centrino 2 platform will most likely use the Intel WiFi Link 5100/5300 802.11n/WiMax cards, which I hope will fix this, coz I'm going to buy one!
    I don't work for Lenovo. I'm a crazy volunteer!

  • Connected clients on Aironet 1140

    I've been using Aironet 1140 series access point for a while. Recently it started to drop the wireless clients quite often. we have nearly 20 wireless users and one access point. they are mix of apple macs, windows and mobile phone users. when i went in to see the connected clients all the clients whown on the web page are connected through cable to our LAN. whay is it showing as connected to dot11 radio? am i missing something here? thanks

    Can you post a screen shot?  You sure the devices on your lan doesn't ahve a wireless card?
    Thanks,
    Scott
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  • Aironet 1140 connection and log questions

    Hi Cisco gurus,
          Recently we decided to change the name of one of our Aironet 1140 AP's. Everything was great for a few days then, for some reason, nobody was able to connect to it. They would all recieve timeout messages when they would connect. A quick reset solved the problem, but I'm curious if there was an actual reason to why it didn't allow users to connect in case it happens again.
         Which brings me to my next question, how do you set the AP clock so that the event logs display the proper date and time? I'm sure I overlooked something, but I can't find out how to set the proper date and time.
    Thank you in advance.

    conf t
    serv time d d s l
    serv time l d s l
    sntp service
    !  Set the timezone
    clock timezone WORD
    clock summer-time WORD recurring

  • Cisco Aironet 1140 Issues (Dropping clients, 5GHz issue, AP Switching)

    Greetings,
    We've been having issues for a while with these Aironet 1140's. We have two of them in the office and the issue is similar to the first issue displayed in this post:
    https://supportforums.cisco.com/docs/DOC-26228
    The only difference is that I can't do this since we don't use a controller.
    We're using Mac clients on Lion/Mt. Lion. We have no issues connecting to the access points, but occassionally the user will drop off one of the AP's(Access Point 2). Recently I changed the setup from TKIP/WPA to AES-CCM/WPA to get the PHY address to 802.11N instead of 802.11G. I got the speeds working fine, but I suppose this caused an issue of people dropping off at different times. I noticed if I remove the SSID from the preferred list and reconnect it goes from WPA to WPA2. Not sure if this is relevant information, just trying to list what I can to resolve this issue. I haven't had any reported issues with the other Access Point(Access Point 1).
    Another issue we have is getting the radio to work on 5GHz for Access Point 1. It seems when a user is connected to the 5GHz signal, it will not load any web pages. Can ping out just fine, and ping internally as well. I've checked to see if the client is getting an IP address, and it is. It also has DNS set to 8.8.8.8 and another DNS IP we use. The other Access Point seems to work just fine with 5GHz enabled. Both work with 2.4GHz with no issues at all.
    Lastly, clients are not switching Access Points to the strongest signal. I've tried this test with 5+ machines running different OS's from Snow Leopard to Mt. Lion. The client will not switch over passively, the Laptop must be closed and reopened to re-establish the connection to grab the closest signal. This isn't a huge issue, but it's something I'd like to get fixed. This could have been an ongoing issue before I switched the AP's to AES-CCM, but I've only noticed it after the fact.
    If there's any additional information needed that could help resolve these issues, let me know.
    Thanks!

    The wireless clients/devices decides which WAPs to join.  It's not a "Cisco thing".  It's the standard.
    That's what I figured, it's just an issue we have been having lately and trying to rule out the possibility it might be an Access Point issue.
    Did you enable WPA and WPA2???  Apple does not like to "choose".  You have to either use WPA OR WPA2.
    Actually, yes I should have included my steps of trying to resolve the issue. For some reason, the SSID would not appear in the listing of SSID's so I removed the preferred connection, which was WPA, and manually added it to be WPA2 Personal on the client. Still saw some issues with a few users, others seem to have rectified or they're not telling me.
    I checked the event logs on the device and saw this:
    Packet to client e0f8.4735.c16e reached max retries, removing the client
    After some research, it was recommended to raise the packet retry value to 128. I haven't received any complaints from the 3 people that usually complain about dropped wifi yet, but it's still too soon to say.
    The only thing I can think of is the signal strength.  Disable the 2.4 Ghz and see what signal strength you are getting with the 5.0 Ghz.
    It should not be signal strength since I am about 10 feet away on my test machine which has the issue as well as any other clients in any distance long enough to grab the connection. I will try turning off 2.4 when there's nobody in the office tomorrow in the morning to see if that actually works. I would like to have it dual band though since we're not all at 5GHz here. With this issue, I was actually fearing that there just may be an issue with the 5GHz radio hardware. We also have an extra 1140 laying around I used for testing; the 5GHz radio worked with identical settings to the one not working.
    Thanks for the reply! I will take a look at what you suggested a little further and keep this updated if increasing the packet retry value actually rectified the problem just in case someone else has the same issue.

  • Cisco Aironet 1140: 3 of our 4 are always hanging

    Our office has 4 Cisco Aironet 1140 access points mounted on the ceiling. They are all powered via PoE. Every few days 3 of the 4 access points hang and have to be rebooted. When they hang I am not able to connect to their web interface to check the logs. The fourth, for some reason, always seems to stay alive.
    I checked the configuration for all AP's and "Hot Standby" is disabled
    They are all using static IP addresses. I've tried 2 different banks of static IP addresses and 3 of 4 still hange so I don't think this is an IP conflict
    I have saved the configurations and compared them and they are all identical, where possible.
    They all have software version: 12.4(21a)JA1
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    I have tried to download the latest software/firmware, but unfortunately I do not have a valid service contract in place with Cisco and therefore can't download the latest version. All of our CISCO hardware was purchased from Amazon resellers and they can't seem to help me with this. I have also tried to contact Cisco and they can't seem to help either. If anyone has a suggestion on how I can get a valid service contract that information would also be very helpful!!!
    Does anyone have any ideas why 3 of our 4 access points would hang? When they hang, I can't login to the web interface and the logs seem to reset when I reset each access point. I have also set up an rsyslog server and I don't see a log entry that would indicate a problem.
    Any ideas?
    Thank you

    Here is the config for one of the AP's that keeps hanging:
    ! Last configuration change at 09:18:05 -1000 Mon Jan 30 2012 by admin
    ! NVRAM config last updated at 09:18:05 -1000 Mon Jan 30 2012 by admin
    version 12.4
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime msec
    service password-encryption
    hostname XXX2
    aaa new-model
    aaa authentication login default local
    aaa authorization exec default local
    aaa session-id common
    clock timezone -1000 -10
    ip name-server 8.8.8.8
    ip name-server 8.8.4.4
    dot11 syslog
    dot11 ssid XXX2
       authentication open
       authentication key-management wpa version 2
       guest-mode
       wpa-psk ascii 7 01234567890123456789012
    username admin privilege 15 password 7 01234567890123456789012
    bridge irb
    interface Dot11Radio0
    no ip address
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    ssid XXX2
    antenna gain 0
    station-role root
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    bridge-group 1 spanning-disabled
    interface GigabitEthernet0
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    no ip route-cache
    duplex auto
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    no keepalive
    bridge-group 1
    no bridge-group 1 source-learning
    bridge-group 1 spanning-disabled
    interface BVI1
    ip address 192.168.100.252 255.255.255.0
    no ip route-cache
    ip default-gateway 192.168.100.1
    ip http server
    ip http authentication aaa
    no ip http secure-server
    ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
    snmp-server community MyCommunity RO
    bridge 1 route ip
    line con 0
    line vty 0 4
    sntp server 192.43.244.18
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    end

  • Cisco 1130 AP connection speed?

    What speed do Cisco 1130AG access points connect to the network via the Ethernet port? Is it a 10/100 connection or does it support gigabit? I've searched and can't seem to find this information. Thanks!

    Hi Lillie,
    If you want an AP with 10/100/1000BaseTx copper uplink then 1140 or 1250 is your way to go.
    Data Sheet Cisco Aironet 1140 Series Access Point
    http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps10092/datasheet_c78-502793.html
    Data Sheet Cisco Aironet 1250 Series Access Point Data Sheet
    http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps6973/ps8382/product_data_sheet0900aecd806b7c5c.html
    If you are going to choose the 1250, note that the Antennaes are optional. Here's some information regarding them.
    Antenna Product Portfolio for Cisco Aironet 1250 Series Access Points
    http://www.cisco.com/en/US/prod/collateral/wireless/ps7183/ps469/at_a_glance_c45-513837.pdf
    The AP1250, when operating with 2 radio modules on Autonomous IOS, requires a minimum of 18.5 watts (ePoE). So you'll need either a Power Injector or PoE switch that will support enhanced PoE such as the 3560-E or 3750-E.
    802.11n Design and Deployment Guidelines
    http://www.cisco.com/en/US/solutions/collateral/ns340/ns394/ns348/ns767/white_paper_80211n_design_and_deployment_guidelines.html
    Hope this helps.

  • How to load a boot image to cisco aironet 1140 series after missing boot image

    Hi all,
    I need a solution for this. When i switch my cisco aironet 1140 , it s blinking with red light .and gives a message "no boot image to load".
    When i tried next time, by pressing escape it shows this message that i have mentioned below.
    ap:
    ap:
    using  eeprom values
    WRDTR,CLKTR: 0x83000800 0x40000000
    RQDC ,RFDC : 0x80000035 0x00000208
    using ÿÿÿÿ ddr static values from serial eeprom
    ddr init done
    Running Normal Memtest...
    Passed.
    IOS Bootloader - Starting system.
    FLASH CHIP:  Numonyx P33
    Checking for Over Erased blocks
    Xmodem file system is available.
    DDR values used from system serial eeprom.
    WRDTR,CLKTR: 0x83000800, 0x40000000
    RQDC, RFDC : 0x80000035, 0x00000208
    PCIE0: link is up.
    PCIE0: VC0 is active
    PCIE1: link is NOT up.
    PCIE1 port 1 not initialized
    PCIEx: initialization done
    flashfs[0]: 1 files, 1 directories
    flashfs[0]: 0 orphaned files, 0 orphaned directories
    flashfs[0]: Total bytes: 32385024
    flashfs[0]: Bytes used: 1536
    flashfs[0]: Bytes available: 32383488
    flashfs[0]: flashfs fsck took 16 seconds.
    Reading cookie from system serial eeprom...Done
    Base Ethernet MAC address: 28:94:0f:d6:c8:62
    Ethernet speed is 100 Mb - FULL duplex
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    C1140 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Compiled Tue 18-Oct-11 14:51 by prod_rel_team
    ap:
    So , now my question is how to load the boot image ? From where will we get this ? OR
    I m also having another Cisco aironet 1140 , Can i get bootimage from that . Kindly let me know the solution from genius ?

    Take a look at this link as it should have the info you need
    https://supportforums.cisco.com/docs/DOC-14636
    Sent from Cisco Technical Support iPhone App

  • Setup two 1140 w/ connection issues

    Hi,
    I've got two Cisco Aironet 1140 Access Points in my office. They're both setup as AP at opposite ends of the office with the same SSID, so employees can walk throughout the office without losing connectivity.
    We recently re-started one of the AP's, but ever since the re-start, users cannot roam from one AP to another without dropping their internet connection to the outside world. In other words, if I originally connect on Side A and walk over to Side B, I lose my internet connection. Users can still access the internal network, and I can launch the web interface for both AP's. But, it seems like the DNS doesn't recover until I go back to Side A.
    Any idea on what we could do to remedy this issue? Thanks for your help!

    I would not even suggest moving down the road of WDS for a 2 AP PSK configuration for sake of overcomplicating what seems to be a basic problem.  The clients should be able to roam fast enough with the PSK to where the end-user would not even notice.  There is a larger problem here.
    Can you post the run-config from each of your APs?  Are these APs on the same subnet?
    You say you can reach your "internal" network resources when you have roamed, but not the "internet".  If you can still reach your default g/w and internal resources; your wireless is working just fine.  Access to the "internet" is in no way an indication that this roam is not working.  If you roam and your client can no longer reach it's default gateway, "then" you might actually be having an issue.  Are you "sure" DNS is the problem you are facing?  Can you move to AP B, which doens't seem to have internet, and ping a public IP address like 4.2.2.2? 
    There are other debugs we can run to see what is happening, but I would start by posting both run-configs.  Specify "which" AP appears to be causing the problem.

  • WPA-TKIP WPA2-AES Connection speed

    Hi,
    My customer uses controller based wireless network. There is a connection speed problem between two SSID's. First SSID uses WPA(TKIP+AES) and WPA2(TKIP+AES) encryption method and dot1x authentication method. Second SSID uses open authentication (this is a guest SSID)
    802.11 a/n/ac is enable on WLC and client can connect with these methods. But clients connect to the first SSID with 802.11 b/g (54 Mbps) and connect to the second SSID with 802.11 a/n/ac. Customer wants to know why our clients connect with low speed to first SSID even if a/n/ac is enable.
    Sometimes WPA-TKIP encryption methods can reduce the connection speed. Do you have any idea about that and official document about this problem?
    Thanks,
    Burhan,

    TKIP and AES are two different types of encryption that can be used by a Wi-Fi network. TKIP stands for “Temporal Key Integrity Protocol.” It was a stopgap encryption protocol introduced with WPA to replace the very-insecure WEP encryption at the time. TKIP is actually quite similar to WEP encryption. TKIP is no longer considered secure, and is now deprecated. In other words, you shouldn’t be using it.
    AES stands for “Advanced Encryption Standard.” This was a more secure encryption protocol introduced with WPA2, which replaced the interim WPA standard. AES isn’t some creaky standard developed specifically for Wi-Fi networks; it’s a serious worldwide encryption standard that’s even been adopted by the US government. For example, when you encrypt a hard drive with TrueCrypt, it can use AES encryption for that. AES is generally considered quite secure, and the main weaknesses would be brute-force attacks (prevented by using a strong passphrase) and security weaknesses in other aspects of WPA2.
    The “PSK” in both names stands for “pre-shared key” — the pre-shared key is generally your encryption passphrase. This distinguishes it from WPA-Enterprise, which uses a RADIUS server to hand out unique keys on larger corporate or government Wi-Fi networks.
    In summary, TKIP is an older encryption standard used by the old WPA standard. AES is a newer Wi-Fi encryption solution used by the new-and-secure WPA2 standard. In theory, that’s the end of it. But, depending on your router, just choosing WPA2 may not be good enough.
    While WPA2 is supposed to use AES for optimal security, it also has the option to use TKIP for backward compatibility with legacy devices. In such a state, devices that support WPA2 will connect with WPA2 and devices that support WPA will connect with WPA. So “WPA2″ doesn’t always mean WPA2-AES. However, on devices without a visible “TKIP” or “AES” option, WPA2 is generally synonymous with WPA2-AES.
    WPA and TKIP compatability options can also slow your Wi-Fi network down. Many modern Wi-Fi routers that support 802.11n and newer, faster standards will slow down to 54mbps if you enable WPA or TKIP in their options. They do this to ensure they’re compatible with these older devices.
    In comaprison, even 802.11n supports up to 300mbps — but, generally, only if you’re using WPA2 with AES. Theoretically, 802.11ac offers theoretical maximum speeds of 3.46 Gbps under optimum (read: perfect) conditions.
    In other words, WPA and TKIP will slow a modern Wi-Fi network down. It’s not all about security!

  • How do I monitor connection speeds on the E4200?

    All my previous routers have allowed me to monitor my connection speeds however I can't find this in this router.  I found the client table under "status" but I have not been able to find the connection speeds anywhere.  I like to make sure that my devices are running at close to 300Mbps and not 54Mbps in case I have a connection setup wrong.  I have searched in the forums without much luck.  Thanks.
    Bret

    hollijb wrote:
    All my previous routers have allowed me to monitor my connection speeds however I can't find this in this router.  I found the client table under "status" but I have not been able to find the connection speeds anywhere.  I like to make sure that my devices are running at close to 300Mbps and not 54Mbps in case I have a connection setup wrong.  I have searched in the forums without much luck.  Thanks.
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    Tomato or DD-WRT opensource firmware would allow this...keep in mind that the E4200V2 will NEVER be supported by any opensource non-OEM firmware!
    Member of the Professional Aviation Safety Specialists Union!

  • Basic connection speed questions for WRT54GS v.4

    Hi, and sorry, I am something of a network numpty (though I understand my pc pretty well)
    My router only ever transfers data at 54mbps (according to the wireless network connection icon in the system tray) - so, what has happened to the speed booster increasing it to 108mbps?  Is 54mbps the  best I can get?
    Is this 54mbps in each direction = 108 total?!
    And, how does this then limit my broadband downloading speeds?  I have a 20Mb connection, and get around 17Mb speeds on my desktop pc which is connected via an ethernet cable to the router.  The laptop, connected by wireless, gets 6Mb max - is this being limited by the router's capabilities?

    First of all, Speedbooster is a software enhancement to the router.  It does not change the basic wireless g connection speed of 54 Mbps.  The Speedbooster enhancement is supposed to give you a 10 to 20% boost in data throughput.  In order to get the full benefit, both the router and your wireless adapter must have Speedbooster.  If only the router has it, you still get a benefit, but not as much.
    Under ideal lab conditions (read:  not in an ordinary home)  a wireless g system can deliver as much as 20 to 25 Mbps of data.  Most home users get substantially less.   Most home users are happy if they can get 50% of their wired speed  (in your case, 50% of the 17 Mbps).  Some have achieved as much as 80% of their wired speed.
    Its possible that 6 Mbps might be all that your system will be able to do, but I would suggest that you try a few adjustments and see if you can improve it.  Here are my suggestions:
    First of all, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also set "SSID Broadcast" to "enabled". This will help your computer find and lock on to your router's signal, and this can give a slight performance gain.
    Poor wireless connections are often caused by radio interference from other 2.4 GHz devices. This includes wireless phones, wireless baby monitors, microwave ovens, wireless mice and keyboards, wireless speakers, and your neighbor's wireless network. In rare cases, Bluetooth devices can interfere. Even some 5+ GHz phones also use the 2.4 Ghz band. Unplug these devices, and see if that corrects your problem.
    In your router, try a different channel. There are 11 channels in the 2.4 GHz band. Usually channel 1, 6, or 11 works best. Check out your neighbors, and see what channel they are using. Because the channels overlap one another, try to stay at least +5 or -5 channels from your strongest neighbors. For example, if you have a strong neighbor on channel 9, try any channel 1 through 4.
    Also, try to locate the router about 4 to 6 feet above the floor, in an open area. Do not locate it behind your monitor or near other computer equipment or speakers. The antenna should be vertical.
    Also, in the computer, go to your wireless software, and go to "Preferred Networks" (sometimes called "Profiles" ). There are probably a few networks listed. Delete any network named "linksys". Also delete any network that you do not recognize, or that you no longer use. If your current network is not listed, enter its info (SSID, encryption (if any), and key (if any) ). Then select your current network and make it your default network, and set it to automatic login. You may need to go to "settings" to do this, or you may need to right click on your network and select "Properties" or "settings".
    If the above does not fix your problem, download and install the latest driver for your wireless card.
    If you still have problems, try the following:
    For wireless g routers, try setting the "Transmission Rate" to 54 Mbps. For wireless n routers, try setting the "n Transmission Rate" to 162 Mbps, and the (wireless g) "Transmission Rate" to 54 Mbps.
    If you still have trouble, download and install the latest firmware for your router. After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it.
    Hope this helps.  Please let me know your results.
    Message Edited by toomanydonuts on 11-29-2007 02:35 AM

  • WRV54G Slow Wireless Connection Speeds

    Good Afternoon,
    I purchased a WRV54G recently to replace my WRT54G as I needed to run a road-warrior VPN setup. This for the most part works fine overall using QuickVPN.
    The issue I am having is the connection speeds I am getting when my local lan PC's connect wirelessly to the WRV54G router. For some reason I can never get a connection over 11.0 MBS while using the WRT54G I always got 54.0 MBS which I would expect since all PC's are running 802.11G cards.
    I did upgrade to the latest firmware on the site thinking this may have be the issue, this however did not help. The other thing I noticed was if I place the router in a G Only state, no wireless PC can connect to the router.
    Any help would be appreciated. It is odd I get full 54.0mbs connections using the WRT54G, but when using the WRV54G I get 11.0mbs. It like it is connection B only which is very odd.
    Thanks,
    Chris

    hi...try out the following wireless settings
    on the router's ui , go to " wireless " tab and change the channel - 11 , go to "advanced wireless settings " and change the "Control TX Rates"  to 54mbps , beacon - 75 , fragmentation - 2306 and RTS - 2307.....let me know if that works for you...

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