AirPlay Amazon instant video works very poorly

Whenever I try to AirPlay Amazon to my AppleTV, it works for crap. Buffering, freezing, bombing out, inability to skip forward without it taking more time than if you had just let it play in real time. If I use my iPad the video will start fine and play for a few minutes then will just stop. Not that the video freezes, the image disappears from the screen and the iPad is back to the episode selection screen in the AIV app. Then when I restart, the image is quite pixelated. If I pause it for a minute or so at this point, the image will usually clear up once it starts playing again. I get similar results while using the iPhone. Is this an issue with the Amazon Instant Video app? Using the app and watching right on the device works perfectly. Is it a common or known problem?
My AppleTV is set to automatically update software, my phone and pad have the current iOS (8.0.2), but this has been happening since before iOS 8.0.
Suggestions?

Yes - you are correct! The reason is the new Sony 4K TVs are on the Android TV platform. So apps that work with your television will not work with ours, and vice-versa. Sony is working on this, and they say the app will be available soon. Amazon's 4K site lists televisions that are compatible - all the Sony 2014 4K models are listed, but none of the 2015 4K models. So enjoy Amazon Instant Video in 4K! We'll just have to wait patiently until we can, too. I envy you, since I want Orphan Black, and other shows also, in 4K.

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When I try to stream HBO Go or Amazon Instant Video from my Ipad to my Apple TV, the image starts then stops and states, "Watching videos with AirPlay or through HDMI isn't currently available with this app." Then, the sound comes through the television but no video. I just purchased the Apple TV and am using an iPad 2. Any suggestions? Thanks.

Hi.
In regard to your question, " If it doesn't work on iOS 5, then it shouldn't be in the store for iOS 5 devices. Right?"
The apps general purpose is to enable you to view content on the device. AirPlay compatibility is a secondary feature and was only recently added in Feb this year. So, making the app available to iOS 5 users makes sense.
The post I read specifically mentioned the problem of hearing audio but not seeing video via AirPlay that was resolved by upgrading the devices to iOS 6.
Unfortunately I ran across this thread while going through the Apple forums here trying to resolve the issue of the Airplay button suddenly not being available on any of my devices (a router reboot was the resolution btw). It was a pretty common result of every google search I tried so it shouldn't be hard to find.
I understand your hesitation to upgrade to iOS 6. I've held at 6.0 myself, which works fine, but 6.1 and 6.2 seem more trouble than benefit.

Flash shockwave 11.5 works for youtube but not amazon instant video

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Hi,
It asked me if I wanted to install something to make the videos load faster -
Check Safari / Preferences - Extensions. Might be lurking there. If so, select the plugin then click Uninstall.
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Carolyn
Message was edited by: Carolyn

DOES THIS WORK WITH AMAZON INSTANT VIDEO?

Does the Apple TV allow streaming from AMazon Instant Video?

No Amazon does not make a Application to watch their content on Apple TV. I imagine because they are competing with each other in offering video content. To be honest I have both a Apple TV and Roku and I think Roku is much more open simply because they are not really in the content business. They are in the hardware business. Apple on the other hand has both hardware and content. I think they both Apple TV and Amazon offer similar content so I am not sure unless your a Amazon Prime sub that Apple TV cannot provide a good experience. I actually watch some series on Apple TV for the 1080P offerings and use Amazon for some older content that sometimes is cheaper. I have yet to find a one service option that covers everything. In my house we have Apple TV, Roku, Netflix, sometimes Hulu and YouTube. Streaming is still developing and for me I cannot say one service or device is better then another. Another option for Amazon is simply run Amazon content through your PC or Mac on your TV. I do that very frequently and find it a good option.

Anyone able to play Amazon Instant Video using Apple Digital AV Adapter

Amazon just released the Amazon Instant Video app for the iPad July 31, 2012. Version is 1.0
It's not a great app yet. I can get it to play on the iPad (by itself). When I hook up the iPad to the TV using the Digital AV Adapter, the app gets very unstable, crashes at times, doesn't load shows....basically doesn't work. Virtually everything else on the iPad displays fine on the TV using the adapter. I've tried Safari, Netflix, and a couple of games just to see if the problem was with the iPad or the app. The problem is with the app.
I emailed Amazon support via feedback within the app, and got responses back similar to this:
"I'm so sorry for the trouble you facing with the Instant videos which you want to play on TV.
I understand now a days all the TV's are HDMI connected but I assure you that we are working for the improvements required on this field.
The Amazon Instant Video app for iPad does not support playback on HDMI-connected TVs.
Customer feedback like yours helps us continue to improve the service we provide. I've forwarded your feedback to our Amazon Instant Video team for consideration as we make future improvements."
I find it hard to believe they designed it to not work that way-I replied and asked them if it was...have not heard back yet.
Has anyone been able to view Amazon Instant Video on their TV from an iPad ? If yes, how did you do it.?

<"The makers of the app tell you it does not work that way, you think they are lying to you?">
Where did you read that the app doesn't support this? Their app description says it does not support AirPlay. I'm not using AirPlay. It doesn't mention anywhere that it doesn't support iPads connected to TVs with HDMI, except in a support email response back to me.
With the iPad hard wired to the TV with the Apple Digital AV Adapter and an HDMI cable, on all of the other apps I've tried, the TV mirrors the iPad display. Even the few free games I tried would do this. This app falls apart when you hook up the HDMI to the iPad. To me that's a bug. I find it hard to believe that they designed it to not put out compatible digital video from the iPad. I would rather have seen their email response say that this is a known bug and that they are working on a fix. Maybe they are just beginning to understand the issues with version 1 and told the poor people answering the support emails to just say that it's not supported.
I'm not particularly upset with them, as it is v1.0 of a free app. It's got plenty of other shortcomings. I was hoping that it would work somthat we could take advantage of the Amazon Prime stuff we're paying for without having to go out and buy another set top box or Blu-ray player that was compatible with their stuff.
I would have gladly paid some money for a well designed app. Wish they had gone that route.

HT201335 No video when streaming from Amazon Instant Videos

When I select the Airplay button from the Amazon Instant Video App on my iPad 4 it only sends the audio to the Apple TV, it does not play any video. The Apple TV is wired into the ethernet while of course the iPad is wireless; not sure if that has anything to do with it. What does it take to get this working. If the only thing I can stream is iTunes I've wasted $100 on this box.

Welcome to the Apple Community.
Amazon blocks AirPlay. It's not the Apple TV that you wasted money on, but purchasing content from Amazon. Use the iTunes Store for your content.

HDMI Support and Amazon Instant Video for iPhone 4s

Hello.
1.) Does the Apple Digital AV adapter work well (MD098ZM/A) with iPhone 4S?
2.) I know Amazon Instant Video supports iPad, how about iPhone 4S?
Thanks!

This is like the holy grail of iPhone functionality. It is technically possible but doesn't fit Apple's (and/or Amazon's) business model, so will probably never see the light of day for that reason alone.

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Hello,
Just chiming in to say that I am experiencing the same issues.
using Win 7, Firefox 19.0, Flash 11.6.602.168
Tried the DRM fix listed above,
Tried uninstalling Firefox and Flash, restarting Win 7, reinstalling Firefox and Flash
Tried reinstalling display and my NVidia drivers.
Still getting "Sorry we were unable to stream this video" message.
Also having problems on Chrome.
Some troubleshooting threads suggest to go to chrome://plugins and disable the chrome flash player.
When i disable the chrome flash player and try to play an amazon instant video, I get the "Sorry we were unable to stream this video" message.
When i disable the system flash player and try to play an amazon instant video, the video plays but 'stutters.' The audio is fine, but the video alternately pauses and plays for a second or two over and over again.
AIV works just fine on my iPad.
For everyone viewing, please take 30 secs to create an account and let Adobe know that their product is causing problems for your Amazon service.
This needs to get fixed asap!
Thanks
V.

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Andreas

Hi andreas,
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For a bit more detailed information please take a look here, where Michael Müller (one of the other developers involved in Pipelight) summarized the current status. You can also subscribe to the bug report mentioned there if you want to be informed about all news concerning this issue.
By the way: You would encounter exactly the same problem in some situations on Windows, for example when your monitor is only connected via VGA, and thus the video data cannot be securely transmitted.
Sebastian
Last edited by slackner (2014-03-14 01:48:38)

Having difficulty connecting apple tv with amazon instant video

II'm having difficulty connecting apple tv with amazon instant video or it won't stay connected. Help!

Is it naive of me to think that Apple should simply provide a portal on their Apple TV menu for me to access my Amazon Instant Video movies?
Maybe a little. Amazon is a direct competitor, so it is not really in Apple's best interest to go out of its way to add support for a competing service that will cause Apple to lose money. The bigger problem though is all of these video services using DRM to encrypt their content and lock it away from consumers so we can only watch content we pay for on certain devices. Compaired to before when you could buy a DVD and watch it on any TV. Now when you buy content you can only using it on a few specific devices.
Is their failure to do so about an Amazon/Apple rivalry, or because the two have to make some kind of deal before this can happen
They are competitors, but a bigger issue is that it is an incredibility complex legal agreement they would have to work out. First there are legal agreements that would have to be worked out with literally thousands of copyright holders to distribute their content. Then there is the software licenncing since Apple and Amazon would have to disclose how their DRM encrption works, then there are pateint agreements that can be worth billions that have to be worked out. And all of that work would be so that they support a competator. So there is not a lot motivating them to do something that would cost a lot of money and time.
If watching Amazon content is really your major priority you might want to return your ATV and get a Roku.

HT1600 Amazon Instant Video on Apple TV ?

How can I watch Amazon Instant Video on my Apple TV

Use the Amazon Instant Video app to AirPlay content to the ATV.
There is no native Amazon app on the ATV.

HT201335 How can I play an Amazon instant Video on Apple TV?

How do I play an Amazon Instant Video on Apple TV?

What I find is really silly, is the fact the music video's are listed under that artists albums in the Music menu. And when you go into the video 'album' (called 'Unknown' unless you change it) there is an option to shuffle the tracks. Clicking this just results in an error message. So, they should either remove that option if it is a video album, or, better yet, GET IT TO WORK. So silly of them to omit this.
I have submitted feedback.

How can i use air play to play amazon instant videos through Apple TV on my television

I downloaded movies from Amazon Instant Video to my iPad (3rd generation). When I go to play the movies on my iPad, it gives me the option to play via Air Play on my iPad or Apple TV. If I choose Apple TV on my television, the audio will play but not the video. How can this be resolved?

It's probably because the app is designed to not allow it.
When you tap on the Airplay icon, check what is the icon beside the AppleTV choice. If it's a speaker instead of the AirPlay icon, it means the app will only send audio and no video.
Many streaming app restrict the video playback on external display. It is not an Apple limitation but an third-party decision when they made the app. I saw some TV app restricting Airplay video and some other not. You should complain to the thrid party which will most probably reply this is related to advertisement contract to restrict the streaming playback on TV screen.
The next big thing here that may change this is Airplay mirrorring with Mountain Lion which is bypassing all of these restrictions.

HT202157 Is there any chance that Apple TV will support Amazon Instant Video?

I watch Netflix, but I also have Amazon Instant Video because it has shows that are not on Netflix.

This is a user forum, can't really speak to this here. Since Amazon block airplay I don't see it happening any time soon though.

AirPlay Amazon instant video works very poorly

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