AirPlay Cuts Out

I've got two AirPort Expresses that I have connected to two different speaker systems. I am finding that at some points during playback, the sound cuts out.
This occurs when I play back music from my iPhone 3GS, my iPhone4, iTunes on my Windows7 PC, and iTunes on my MacBook.
I can usually fix it by re-selecting the speaker name, though sometimes the fix only lasts for ~10 seconds.
It doesn't seem to be an issue of range, either - this happens even when I have my iPhone right next to the AirPort Express I'm trying to use.
All of my software/firmware has been updated.
Any suggestions on how to resolve this would be greatly appreciated. I'm in the process of searching the web for ideas, though so far I've not been able to find anything that's worked. I'll update this thread if I find a fix.

Two months on... I've replaced my router, and this had made a considerable difference.
I think the problem has to do with my WiFi range - I was under the impression that the music was being transferred directly to the AirPort Express from the playback device, but it seems as though it actually goes from the playback device to the router, then on the the AE. In this way, the proximity of my iPhone to the AE has no bearing on the dropout issue. A more powerful router has certainly decreased the instances of drop-outs... it's not perfect, but it's better.

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Airplay cuts out when I play music from iTunes thru my reciever which is hooked up with cat 5 to my router radio works fine could the distance be to far from iPod to router

Airplay cuts out when I play music from iTunes thru my reciever which is hooked up to a router with cat5 radio works fine could my device ( ipad iPod) be to far from router

zduffields wrote:
One weird thing: the drive never mounts on the desktop, the only way I can see it is to click on the TC in 'shared devices' in finder sidebar.
That's normal. A network drive won't mount by itself. You may want to add the drive to your login items and/or the login items of your boy's account.
He came over to update his iPod tonight. Now the library is inaccessible. It says that his account is not authorized for the folder.
Is that a USB drive? How have you defined access to that drive in AirPort Utility? If you set it to "Secure Shared Disks" "With accounts", you'll have to add his account.

Airplay cuts out after one song

I am having a problem with airplay cutting out after each song when using Itunes. I tunes continues to play but tracks but is not transmitting via airplay.
configuration is as follows:
Airport time capsule is connected via wireless to airport express, airport express is connected to wireless internet router via cat 6 RJ45, Apple TV connected via wireless to airport express.
It is not physically possible to connect all devices together with cable.
Time capsule is set to extend network via wireless connection to airport express and both are configured for 5GHz.
I can connect my MAC Book Pro mid 2012 to either the Time capsule or airport express.
Aiport express is connected to a Sound sytem and apple TV is also connected to separate Sound System.
When playing tracks through ITunes and selecting both or either airport express or apple TV airplay cuts out. If I connect directly to my old internet router it also cuts out, indicating there is a possible problem with the WI-FI connection but each device has a perfect connection due to their proximity. If I connect my MAC Book Pro directly to the airport express in the same room and within 4 ft of each other airplay cuts out after one track so that does not indicate a signal error.
This problem has only started recently and did not happen on my windows PC and if I play directly from my IPad or Iphone the music streams perfectly but I can only stream to one device at a time.
Current configs:
Airport express Version 7.6.4
Time Capsule version 7.7.1
Itunes version 11.1.3 (8)
MAC Book Pro OS 10.8.5 mid 2012
Apple TV (latest update)
Obvious things I have done:
Checked for updates
Rebooted every device several times
Tried moving every device closer together (made no difference)
Re-rooted all light aircraft and switched off every thing that could possibly that transmits device in the house
Does anybody have a solution to this problem.

I have this same problem.
I am using an Alienware Aurora desktop PC running Windows 8.1. My music library is stored on Synology Diskstation 1513+ NAS. The PC, Playmaker and NAS are all wired into a Netgraer D6300 router.
I have no problem playing iTunes through my PC speakers or headphones but when I use Airplay to play either through my Apple TV OR my Bang and Olufsen Playmaker (through to B&O speakers) the music stops after one track even though iTunes is still playing the next track in the playlist. If I stop and restart, or if I choose another track it plays through to the end and the problem starts again. If I play wirelessly from my iPhone through the Playmaker and the B&O speakers I have no problem. So it seems to be fairly and squarely an Airplay issue?
This was intermittently happening but is now happening all the time. GRRRRRR!

Airport and Airplay Cutting Out

I have an Airport Extreme as the main router for my network and an Airport Express in another room used to play iTunes from my MacBook or iPhone5 through my home stereo using AirPlay
Playback from both the MacBook and iPhone5 cut out all the time. This happens even when they are only a few inches from the Express. I've tried shutting down all apps, turning off blue-tooth, turning off the MacBook and anthing else that I thought might be competing with the signal.
Any help would be appreciated.

Should I plug in another Airport Express next to the ATV2, and will that strengthen the wireless signal from the first Express
If you add an AirPort in the family room, it will not "extend" or strengthen the wireless signal from the Express in the middle of the house, so no real reason to consider this if you are trying to use wireless only.
Rather than locate the current Express mid way between the Time Capsule and family room (which would normally be a good location), you might experiment a bit at 2/3 or 3/4 the distance to see if that helps.
Apple's "extend" setup works like the hub and spokes of a wheel. Your Time Capsule is the "hub" and each Express resides at the end of a "spoke". You can have multiple Express devices on the network, but each one communicates directly to the "hub", not to another Express at the end of another "spoke".
The best solution....in terms of performance....would be to run an Ethernet cable from the Time Capsule to the family room and configure another AirPort at that location to "Create a wireless network".
If you cannot run the Ethernet cable, a pair of Ethernet power line adapters might be able to send an encoded Ethernet signal over the existing AC power lines in your home. But power line products are a bit unpredictable, so you would want to make sure that you understand the store's return policy if you want to try the adapters.

IPad cuts out and stutters on AirPlay music but iPhone does not?!

Hi folks, hope you can help with this problem, it's a little weird.
I bought an Apple TV a few days ago and have been enjoying streaming music from my apple devices onto the hifi system connected to the TV. It works great except for one particular use-case, which is really frustrating. Basically, I can do everything from the Apple TV, stream HD content, Netflix etc. all good. From my iPhone I can do everything over AirPlay, stream music from iTunes, from Spotify, stream high quality video from YouTube or off the device itself, all works perfectly.
On my iPad 2 however everything works EXCEPT streaming music, it's bizarre. I can stream a high def video from YouTube onto the iPad and AirPlay it over to the ATV and it never misses a beat. I can mirror my screen onto the TV and stream games like Real Racing HD with no issues or lag whatsoever. However when I try to stream music either from iTunes or Spotify from the iPad it stutters (cuts out) every 30 seconds or so, making the music intolerable.
The weirdest thing is that I can queue up the same track on my iPhone 4s and on the iPad 2, play it from the iPhone and it works perfectly, pause that, play from the iPad and it's a complete mess. Similarly, when music is stuttering and cutting out on the iPad, I can switch directly to the YouTube, or BBC iPlayer app and stream high def video over AirPlay with no sound or video problems, then switch back to the music - back come the cut outs. It's driving me mad, I want the iPad to be the device everyone uses to play music from, especially for parties, but at the moment I have to get my phone out every time.
So it's not a bandwidth problem or a wifi signal problem (because video over airplay is fine) and it only affects music and it only affects the iPad.
Any ideas?!?!
I should state that all the iOS devices have the latest apple software and I have already tried resetting the iPad, the ATV, my wifi router etc. etc.

"Sonos" your Airplay
Hi,
This observation elicited a Eureka moment. After months of problems with our airplay I had worked through almost every suggestion on the net to little or no avail.
As a result of this post I reconfigured one of our access points as a dedicated airplay network. Brilliant. We have now had 2 weeks of perfect airplay.
If you are reading this, you are probably fairly tech savvy. You therefore probably have an old router in the garage, shed or attic.
Get it out, dust it off and connect it to your network as an access point (Ethernet cable and a good internet search on your router). Set it up on an empty wireless channel as "*****airplay" or whatever suits you and connect the airplay clients (airport express, Apple TV, airplay speakers etc.) to that. Keep everything else on the original wireless network.
Interestingly, this is how Sonos have approached the wireless music solution.
This has worked brilliantly for us, I hope this helps others in a similar predicament.
Uncle Duck
Ps - This is a good work around, but , come on apple - it shouldn't need a degree in engineering
System
Variety of IOS devices- phones, ipods,iPads, MacBooks et al.
2 access point - main router ((virgin media Superhub (aka Netgear)), separate access point, Netgear WNDR4500
Laptops,desktop, printers etc
2 airport express, 1 apple tv

Apple TV Airplay Unbearably Cutting Out after Update

Hi All,
I have an ATV v3 on a wired ethernet connection to my router (gigabit ethernet) on a 20mbps ADSL line.
Ever since I've had it it's been very poor for streaming over wifi, can only just handle MP3s from iTunes and videos are unwatchable. This is coming from multiple sources - iPhone, iPad, Macbook pro. Music is intermittent at best with dropouts every few minutes and often cutting out all together requiring the reselecting of the Apple TV as the output.
All of this so much so that I have to revert to the good old tactic of actually plugging in my iPhone to the stereo or Macbook to the TV. So archaic.
However, since I live in an apartment with lots of wifi signals I figured it was probably because of that. So, I hard wired in the Apple TV over ethernet and since then it HAD all been working much much with no dropouts and almost watchable.
However, after all the updates, I'm back to square one. The updates have literally rendered my €120 Apple TV useless and certainly 'not fit for purpose'. As I sit here trying to listen to a song playing from my phone, it can't even get through 1 whole song before dropping out. And by the way, I'm only sat 5M at most from my wireless point, in the same room.
5 year ago I was able to continuously and reliably stream music to a Roku Soundbridge that was basic at best. What the feck is Apple doing with this stuff? As most people, I buy Apple products because I expect them to just work and I don't want 20 mins of hair pulling, shouting frustration until I give in and have to plugin the computer / phone anyway. It's ridiculous and yet I fear it will fall on deaf ears.
My setup.
iPhone 5s, IoS8
iPad 4, IoS8
Macbook Retina OS Mavericks
Wired Gigabit Ethernet connection
Wireless N connection for the others.
Static IP Addressing
Reset / Restarted everything.
So what's going on?
Chris

I appreciate that with knowing nothing about my network you're pushing a passive aggressive blame on me however it's out of place. I work as a System Admin for a national healthcare staffing firm and from reading your post in this thread I'm assuming I actually have more knowledge on what networking is and what could and could not effect Airplay. Also, please read. The issue is the device is restarting or powering off, how is that network related? Is it getting some demonic version of a WOL packet and powering down?
I mentioned multiple devices streaming have the issue ranging from iTunes on a PC to mobile devices. This sets off a flag right away that the Apple TV itself is the issue as many "users" are having a problem with it. Second, there was zero issues prior to the iOS 8 update of the Apple TV, also points to it not being a mystical magical network issue. Third, there's been no network changes in my home that would impact Airplay magically only when iOS 8 comes out.
My Apple TV is hard wired using gigabit on the same switch as my work laptop and NAS. Both have the same issues streaming since iOS 8 on the Apple TV. My iPad and iPhones also have issues over wi-fi. Here we're looking at two different parts of the network having identical issues with the 1 device. Once again the evidence points to the Apple TV.

After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolutio

After recent upgrade to Yosemite on Macbook air bluetooth audio cuts out and associated video stops with audio. Likewise with airplay and Apple TV. I have deleted all my saved wifi connections and restarted numerous times. I do not expect a resolution from the community, but hope to get the attention of Apple engineers. If you are having same problems or have a miracle cure I am all ears.

May start my own thread, but I'm having similar issues.
I've been using an old iMac (running 10.7.5) and Apple TV for years with no issues. Last week I bought a new Macbook Pro running Yosemite and have had audio issues multiple times. The weird thing is that sometimes it works flawlessly, other times (like now) I spend half an hour just trying to get a song to play.
My issues are: When I got to "computers" in Apple TV to stream my music, my music is sometimes chopper or intermittent, and I seen to know when it's going to happen based on the status wheel just before it plays. When I choose a song, the status wheel will spin for an unusually long time, usually an indicator that the audio is either not going to work, or stutter.
When it does finally pull up a song, the playhead sits at the beginning of the song for a good 3-5 seconds before actually playing. Then, when it starts playing, it's all downhill. It will play a few seconds, drop out, play a few more seconds, drop out, and then ultimately the playhead will keep moving across the song as if it's playing, but there's no audio.
Again, this is a new phenomenon never experienced by me. I've tried everything I could think of, some of them all at once:
• restart Apple TV
• restart Macbook Pro
• quite iTunes/open
• turn off Home Sharing on iTunes then reconnect it
• unplugging and cycling both my modem and router
None of these have alleviated the problem.
The odd thing is, like this morning, the audio started up perfectly and never gave me any issues. It wasn't until later in the day that it started. Perhaps after the macbook pro had been put to sleep? Not sure.
Regardless, this is an annoying trait, one that's new to me and my system (as stated, worked flawlessly until my new purchase), and is 100% limited to either a) the macbook pro b) Yosemite or c) both of them.

Airplay from phone to ATV keeps cutting out.

When using my ATV and airplay from iPhone 4s the audio keeps cutting out then will play agian. This will happen every 5-20 seconds. I am able to use airplay from my MBP without any issues. I have restarted the iPhone and ATV. I have closed all aps on the phone and tried both streaming and music apps with the same result. All items have the most recent updates. I have an airport express in my shop which there is no issue using airplay form the phone with any aiplay app. Any suggestions? Thanks.

Try changing your energy saver settings. Make sure the macbook is plugged in and change both display and computer sleep to never. When your display goes to sleep airplay will shut off. I don't watch a lot of tv on airplay from my mac, but this works for when I'm streaming radio or music. I suggest getting a cheap iPod touch (with airplay) on craigslist if you don't have an iPhone. I've seen them as low as $30. Then get the Air Video app ($3) and the Remote app (free). These two apps take care of all of my tv/movie watching needs.
If your appleTV is too far from your wireless router then you will have trouble using any of these features. Try purchasing an extra long (100') cat5 cable from monoprice.com and moving your router to a more central area of your house. You can even put a second router in your home using this cat5 and get great internet connection everywhere!

Airplay and airfoil cut out all the time

Whenever I stream music from my mba via either iTunes or AirFoil to my speakers the sound will cut out all the time. If I switch the sound output in sound preferences to the airplay speakers then everything works fine and there's no cutting out. How can this be fixed so that I don't have to change the system preferences everytime I want to play music to the airplay speakers?

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with the places.sqlite database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Audio cut-out to B&W Airplay Speaker

I experience annoying audio dropouts from B&W A7 Airplay speakers. A7 is located downstairs and wireless router (Westell 327W) is upstairs (office), although not that far away. I am streaming from new iPod touch, not PC. I suspect the problem is signal quality/strength from the router. Is there a way to improve this? New router? Signal booster? Other trick wireless setup? Hard wiring is not possible.
Other info: Music dropped this morning, even with the PC off (but router on). I noticed the wireless signal indicator on my iPod occasionally drops from 3 bars to 2 while downstairs listening. When I walked down to the basement with the iPod, the indicator dropped to 1 bar and music stopped. While standing next to the router upstairs, there was no drop in audio downstairs even when I turned on PC, opened Outlook to download mail, then downloaded Flash Player update. Thus, it seems that I am not streaming directly from the iPod to the A7, but rather the streaming is going from the iPod up to the router then from the router to the A7. Is that correct?
Any suggestions will be greatly appreciated.
One more piece of information in case it matters. I also have an Airport Express upstairs, in my den (which is room next to office where router is located). The AE is tied into my Yamaha soundbar so that I can stream music to the soundbar if I want to listen in my den. Since the AE is part of my wifi network, I didn't know if somehow the AE affected whatever routing is going on in my system. (I was surprised to find that if I turned off my router, the wireless streaming to my soundbar via AE also stopped. Perhaps I should un-join the AE from my wifi network. While this would prevent me from streaming from my PC, I believe I could still stream directly from my iPod to the AE since it worked before I figured out how to get it to join my network.)
One additional pc of info: While streaming from iPod to A7 (standing upstairs), I unplugged the AE and this had no effect on streaming. So I gather the presence of the AE is not the source of the dropouts or has an adverse effect on wifi signal. I also streamed different music from my PC to the Soundbar via AE while the iPod (while standing upstairs) streamed to the A7 downstairs. No dropout in spite of dual simultaneous streaming which one would think would overtax the router if that were the problem.
Finally, this problem is intermittent with some occasions better or worse than others. I have sat in my kitchen and listened to music on the A7 for 45 mins without interruption. Then, it cut-out intermittently a few times, then played continuously thereafter.

Hi -
Check that you are not attempting to capture through areas where nothing is recorded on the tape - i.e., such as when the camera operator stops the recording, winds the tape back for a playback check and then leaves a gap of a couple of seconds of blank tape before the next recording begins.
If you attempt to capture through one of these areas, the clip invariably goes out of sync.
It is tedious, but you may need to capture in smaller chunks.
To test this, capture a small portion of the tape that is currently playing out of sync in FCE and see if your short test capture is OK.
Hope this helps.
MtD

ITunes audio cuts out on computer speakers and AirPlay device.

When I have iTunes (10) playing and am using both my computer speakers and an AirPlay device (speaker in another room), the sound completely cuts out on both speakers repeatedly. The song will show that it's still playing, so I'll hit pause and play again, then the audio comes back both on the computer and the separate speaker.
This problem is separate from the audio occasionally cutting out on ONLY the AirPlay device, as I assume that's a wireless connection issue. Why the audio would cut out on my computer, I can't understand.

Similar issue here - two sets of speakers connected to 2x Airport Express (N), which in turn are connected wirelessly to an Airport Extreme base station. My iTunes library resides on a Drobo which is connected by Firewire to a MacMini which is connected by ethernet to the Airport Extreme base station.
Sometimes the sound will cut out on the airplay speakers while still playing in iTunes, but hitting pause then play on my iPhone or iPad remote resolves this (but it is irritating).
Occasionally iTunes will lose connectivity to the Airplay speakers, and to resolve I have to go into iTunes and deselect then select the Airplay speakers. I usually get an error message when this happens, something like 'unable to connect to airplay'.
Not really major issues but very irritating nonetheless. For my money the issue is with Airport somewhere... My firmware is up to date so maybe it is something to do with interference on my wireless channel (from other wireless devices, microwaves etc).

Zeppelin airplay from windows iTunes 12.1 cuts out

ok, this problem is driving me nuts. I have a stream URL setup in iTunes 12 on Windows 7. I also have a B&W Zeppelin AirPlay speaker (up to date firmware). I can airplay from iTunes to the speakers. Sometimes (not all the time) the stream play just stops with no error. The indicator goes from the Pause button to the Play button. So, I run some tests....
Change iTunes speakers to local. Cut out does not happen.
Reboot router - cut out continues
Run the same stream from my iPad to B&W - no cut outs!
This leads me to believe it is not the stream itself. It is not iTunes or Windows alone and it is not the network or AirPlay.
Does anyone have any idea what is going on? Any help appreciated...

Try Can't connect to the iTunes Store - Apple Support.
And if that doesn't work go for a full tear down and rebuild as follows...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

I have no problems playing iTunes Radio stations thru my tv speakers but if I try to airplay spotify from any device it plays for a while then cuts out. Any suggestions?

I can play iTunes Radio stations via Apple TV through my tv speakers but if I try to airplay spot iffy the music cuts out after so many minutes. Any suggestions why or what I should do?

... sorry, my actual MacMini doesn't support a twin-monitor feature.. nor does my grafic card support a direct connection to a TV...
you should look in your prefs, Monitor, and should be able to set for the 2nd monitor some 768res/25fps .. .if your grafic card supports that mode.. (my old iBook G3 did it that way, but it is ... "retired" ....)

Music cutting out while using airplay

I just configured my Airport Express as a client to an existing wireless network. I don't know for sure but the existing network is probably not being provided by an Airport router.
I was successful but when I try to play songs via iTunes to my stereo, the songs are constantly interrupted. It will play fine for a few seconds or ten seconds or sometimes 30 seconds, but then it will stop for a while and then start up again.
I've tried reconfiguring the Airport Express, enabling Interference Robustness and restarting the Airport Express using the admin software and by unplugging. Nothing is working yet.
Any ideas would be much appreciated! Thank you!

i am reaching a breaking point. Things are going from bad to worse . . .
I moved my new AE into the same room where my other (main base) AE was, thinking that the issue may have been that the two were having a hard time "seeing" each other and thus were dropping connections. At first, this seemed to be an improvement; when playing songs through my remote (second) AE, the music was cutting out much less frequently. Instead of dropping the music every few seconds, it would only cut out about once a song. And it improved over time; by about the fifth song, it wasn't cutting out at all.
However, I then tried to play music through the stereo I have connected to my original (main base) AE, the problems started all over again. iTunes was totaly unable to establish a connection to the stereo on the main base AE. It would say "connecting to remote speakers", and when it was "done" connecting, nothing would happen. No music would play, and the status bar on the iTunes song would stay frozen and not move.
I'll note that at no time have I ever had significant problems playing music through my main base. We've had that main base for 6 months and been very happy with it's performance, except for not being able to get to cover the whole apartment with a reliable wireless signal (which is what I was hoping to remedy by buying a second one).
This also started affecting my internet connection! After having the two AEs in the same room for about a half hour, I suddenly could no longer get any web pages to load, and network speed in the OS X Activity Monitor dropped to below 10 KB/sec, even though I was trying to load several webpages at a time.
Thankfully, when I unplugged the second (non-main) AE, performance on my main base station returned to normal. I will continue to try and troubleshoot this, but the conclusion I am drawing at this point is that although the AEs work great individually, they don't work very well together. This is very disappointing, considering Apple touts how "easy" it is supposed to be to link these together.
I did read on another thread that sometimes the AE will just crap out and die over time. Perhaps my used ebay purchased AE is just shot.

Songs on iTunes cutting out on Apple Tv airplay/iPod

I have a few songs on my iMac purchased on iTunes that play fine on the Mac but cut out part way through on my iPod and Apple TV. Any ideas?

Hello Stu,
You may consider deleting the songs, then redownloading them from the iTunes Store.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Allen

AirPlay Cuts Out

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