AirPlay fix for Mountain Lion
Allright Apple, you completely misrepresented your product by failing to inform your loyal customers that the best feature offered in Mountain Lion would only be compatible in less than 1/1000 Intel based Macs you have made.
So to it make it up to us please deposit a credit for $9.99 into the iTunes accounts of every person who bought this misrepresented OS so we can purchase AirParrot.
It's the right thing to do, cant help but think this never would've happened under Job's watch.
You must be reading through all the EULA software agreements line by line when you install something then? I watched this video by Apple on Mountain Lion and I made the decision to make the purchase: http://www.youtube.com/watch?v=j5BRsh8Dwgg
I wrote an official email to Apple that this was not clearly pointed out in their advertisements, and that my email serves as a notice that I request a full refund within 30 days.
This is what I got in response:
"After reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "OS X Mountain Lion" is an appropriate exception to the App Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of $19.99 should be posted to the credit card that appears on the receipt for that purchase."
Cheers.
<Edited by Host>
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When it's not working, all system sounds (emails "dings", delete file "swish", etc.) are silenced, and video playbacks on YouTube and elsewhere freeze and have no audio until the Audio Output settings are toggled then they all immediately start working.
Has anyone encountered the same? Have a long term fix for this annoyance?
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You can try to check your hard drive.
Apple Hardware Test doesn't catch everything, so even if it doesn't find a problem, you could have one.
Apple Hardware Test -
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I have installed mountain lion on my early 2009 macbook (not unibody) and it is terrible, it's like owning a windows pc again (almost) What can I do? I paid for mountain lion, is there any way of giving it back and getting a refund? obvisoulsy after unintalling it. I couldn't see any reason why it would be bad for my particular macbook, and it downloaded without a problem.
In what way is it terrible? Mountain Lion is pretty stable. If you are having problems, most likely they are unique to your particular system and can be fixed. If you don't like some of the new features, that does not constitute reason for a refund.
If that does not suit you, you will have to discuss a refund with Apple, as they are the only ones who can say. Note that the App Store terms do say that all sales are final, so you are not guaranteed a refund, especially since whatever problems you had are not due to defective software. -
I paid for mountain lion $19.9 but do not have it downloaded on my mac yet
i paid for mountain lion $19.9 but do not have it downloaded on my mac yet
In what way is it terrible? Mountain Lion is pretty stable. If you are having problems, most likely they are unique to your particular system and can be fixed. If you don't like some of the new features, that does not constitute reason for a refund.
If that does not suit you, you will have to discuss a refund with Apple, as they are the only ones who can say. Note that the App Store terms do say that all sales are final, so you are not guaranteed a refund, especially since whatever problems you had are not due to defective software. -
I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update with? Its been 12 days. Any advice?
I am still in the return window but i really do not want to return my mac as i know it has the ability to do what i want, my problem is just finding the software that will work as i know there has been a lot of complications with OS X Mountain Lion with softwares that caim to be compatible but then later turn out not to be.
I have been a windows user for years and this is really my first mac but apart from the hole software issue i find the mac 10x better than any windows computer i have ever used. For example i bought a HP laptop 4 weeks ago and has nothing but problems. At first the fans stopped working and making weird noises and then it began switching off when ever it felt like it and freezing like mad when i was trying to access the smallest program. I have found that now a days you dont get what you pay for with Windows especially since Windows 8 was released. Also Laptops such as HP now are just crammed with cheap parts, they dont take pride in their systems like they once used to unlike Apple. I know i will get more than a year or 2 out my mac (hopefully a lot more) but with windows systems it just seems to break all the time costing more money on extending warrantys. Also i like mac because i dont need to send it away if i ever get a problem, i can just take it into the apple shop half a mile down the road and they will fix it in store. Where as with windows i am waiting 2 weeks+ to just hear back from them. -
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Of course I can't throw it away since I get a message it's part of the sytem. I can show package contents and throw those away, but evidently not a good idea!!Need to Install Safari 6.0.2 on a white Intel core duo iMac. Had to throw out 6.0.3 because of conflict with required software. Downloaded wrong version that was for Mountain lion (I am running 10.7.5). It installs but won't open, says it is for Mountian Lion.
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How can I make a bootable disk for Mountain Lion?
How can I make a bootable disk for Mountain Lion?
Make Your Own Mountain/Lion Installer
1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
Double-click on the InstallESD.dmg file to mount it on your Desktop.
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the mounted disc icon from the Desktop into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
Note: The term Mountain/Lion used above means Lion or Mountain Lion. -
updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?
It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0 -
Is it possible to upgrade to lion or do I have to wait for mountain lion?
Is it possible to still upgrade to Lion or do I have to wait for Mountain Lion later in July? I currently have Snow Leopard and upgraded RAM to 4GB on an older iMac Core Duo in order to use iCloud features in Lion. Also, I'm wanting to upgrade iMovie and iPhoto, but I'm having difficulty finding a download link that will let me do it online without going through the App Store, and it says I need to be running 10.7. I feel like I'm in an "obsolete" double bind until I upgrade to Mountain Lion and it isn't possible yet. I'm wanting to use iMovie 8 or higher in order to download AVCHD video. I just bought a new camera that shoots AVCHD and I can't download any HD video, nor can I find any of my old video which used to be on iPhoto and would open w/ Quick Time. User friendly Mac is no longer so intuitive.
Yes, you can purchase Lion as well as iPhoto and iMovie from the App Store. But before you can do that you must update Snow Leopard to 10.6.8 by installing the Mac OS X 10.6.8 Update Combo v1.1 update. Then you can sign into the App Store with your Apple ID and password, locate the items you want, purchase them, and download them to your computer.
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What are the real minimum requirements for Mountain Lion?
What are the real minimum requirements for Mountain Lion. Currently running Snow Leopard. I have a late 2006 Model: iMac6,1. Specs: 2.33 GHz Core 2 Duo, 3 GB 667 MHz DDR2, and the optional nVidia GeForce 7600GT c/w 256MB GDDR2. The advertisement is stating a 2007 model as the minumum, however the fastest 2006 Gen Plastic iMac should be faster then the slowest 2007 Gen Aluminum iMac7,1?
From a previous posting from some else, I saw it was the 32bit versus 64bit video card driver being the issue. I was wondering if the optional video card I have installed also was limited to the 32bit issue. 64bit drivers exist for the 7600 GT GPU.
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I installed 6.0.2 on OS10.7.5 and now Safari won't open. 6.0.2 is just for Mountain Lion. How do I revert to 6.0.1?
I do have a cloned back-up, so I tried to just copy Safari 6.0.1 back onto my main drive—wouldn't work. Got a message that the System needs Safari and I can't touch it.
I'm trying to find a simpler way to revert than clone backwards, which takes a lot of time. And actually I never use Safari. I'm a Chrome user.
You are correct that I downloaded 6.0.2, rather than using software update. However, with many other pieces of software, if you try to install over the wrong system, you get a message telling you that the installation can't be done. Apple could have saved a lot of trouble by using this message.
I have three machines of different vintage, so one is on 10.6.8, one on 10.7.5 and one on 10.8.2. I am usually pretty careful about software updates and which system is needed. Unfortunately, in this case I used CNET download, and the description of 6.0.2 said it was for Lion and Mountain Lion. -
How do I download Safari for Mountain Lion?
How do I download Safari for Mountain Lion? It's not in the App Store, it is nowhere on the Apple website . . . OK, so I guess it is supposed to be part of Mountain Lion, but I am running Mountain Lion and whatever version of Safari I ended up with would not even run at all . . . so I trashed it (or at least what part of it I was allowed to trash) and though reinstalling it would be a good idea . . . but I can't find one to reinstall. The latest version I can find is for Leopard, and of course that won't run.
Not to mention that since getting Mt Lion, iPhoto won't run . . . it produces an error message saying I need to check with the developer to make sure it runs with this version of OS X! So I wonder who the developer of iPhoto is, who produces software that is incompatible with Mt Lion???
And even in submitting this there is no option to tag it for any OS later than 10.7.4!!Since Safari is crashing, post a crash report... reinstalling the OS X rarely helps a browser crash issue.
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Copy/paste the entire contents of the Crash Reporter window into your reply. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.
Please include the "binary images" section... -
How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?
How do I find the redeem button? What do I have to do?Welcome to Apple Support Communities
Open the Mac App Store and press the Redeem button:
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