Airport Admin Utility 4.1.1

Both the Name and IP Address columns in my Airport Admin Utility 4.1.1 are blank - no entries. Yet I am able to easily connect to the internet using Internet Connect where I have two networks displayed. How can I get the Airport Admin Utility to display?

First make sure that your Power Mac's AirPort is connected to the AirPort Base Station's (ABS) wireless network. If it is, and you are still not able to access the ABS with the AirPort Admin Utility then try connecting your Power Mac directly to the ABS, using an Ethernet cable, and then, try again.

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Airport Admin Utility can no longer access Airport Extreme, what now?

I have an Airport Extreme that worked fine for a long time with a specific IP. They sold out and the new company came in and installed new equipment. The settings had to change on the Airport. After that, I lost my ability to print through the Airport USB port.
I tried to resolve the problem the other day. My Airport Admin Utility saw the Airport, but I couldn't access it. When I clicked configure, a window came up saying "Reading configuration from base station", then a Password login window came up. I enter my password, it says "Reading configuration from base station", then it says "An error occurred while trying to access the base station. Make sure your network connection is valid and try again.". It does the same thing whether I enter the right or wrong password.
It started working unexpectedly for a little while. I experimented with some settings. Now I can't access it again. The Airport Admin Utility sees the Airport as 10.0.0.0, my laptop's IP says 169.xx.whatever. I thought the Airport was supposed to distribute IP addressed. It did for awhile after I set it that way, but then it went back to 169.xx.whatever.
I'm lost. I don't know how I will ever access the Airport again. Or get my printing capability back.
Help!!!

Ok. I'm going to try a reset on a day where I have some time to mess with it. There are some things I need clarified for me about settings. Please correct me as needed.
In the internet tab:
-Connect using Ethernet is selected.
-Configure Manually was selected before as it is now.
-IP address: do I use their IP or 10.0.0.0 or 10.0.1.1 or what?
-Subnet mask: It used to be 255.255.255.0 now it's 255.255.0.0.
-Router address: What do I put here, use their IP or 10.0.0.0 or 10.0.1.1 or what?
-DNS servers: I will enter their DNS servers.
-Domain name: blank
-WAN Ethernet Port is selected Automatic.
Under Network Tab:
-Distribute IP adresses is checked.
-Share a single IP address (using DHCP & NAT)used to be checked, now Share a rnage of IP addresses (using only DHCP) is checked.
-DHCP Lease: 4 hours. What is best here?
Do I really need to worry about anything else? If the password is reset how to I access from default settings?
Thanks, after this I should have a better understanding of network settings and the AEBS.
J-

Reissue: Connection Timed Out and Airport Admin Utility Issues

I put this post last November, but no one seemed to have a solution to it, so I thought I would try again...
Our lab has and Airport Extreme (802.11g). Intermittently (once a week to a couple of times a day) our airport extreme will stop allowing new connections. Here's what appears to happen. The airport still appears in the the list of networks in the airport icon in the menu bar (ie it still broadcasts SSID), but when I try to connect it whirls for a while and then says connection timed out. If I go to the Airport Admin Utility the base station doesn't appear there even though all of the rest of the ones on our network do (I should at this point, mention that we have both ethernet and WiFi layers on our network--the base station operates as an access point in bridge mode). The only solution is to power cycle the base station. A couple of extra tidbits.
* Base station firmware is current at version 5.7.
* We never have more than about 8 users connected to the base station.
* This inability to connect is independent of what computer is trying to connect and even occurs with iPod touches.
* This problem has occurred for a couple of years (multiple firmware versions).
* I also have similar problems on a network at home that has the new Airport express/extreme N arrangement on a cable internet connection.
* Sometimes this seems to fix itself after 30 minutes or so of just ignoring it. Other times it does not.
* The restoration of the ability of the airport to accept connections after the power cycle is always immediate.
* We only have 6-10 connections, less than the max supported.
* The Airport usually continues to work for those computers that are connected to it before it stops allowing connections.
So couple of questions:
1) Do other people see this problem?
2) Is this some problem with the WAN network connection impairing the ability of the base station to establish WiFi connection that eventually resets itself after something times our or resets?
3) Any suggestions as to what to do about it?

Two reasons I don't think that this is likely the issue. Both are based on my assumptions about how noise would affect the working of a WAP. If these assumptions are erroneous, please let me know.
The first is that I have tried both automatic channel selection and manual channel assignment based on an unused channel that was several channels away from other WAPs. Kind of circumstantial since other devices can emit noise in the same region of the spectrum (our phones are 5.8GHz and the microwave is no where near the base station.
The second though, is that I can stand literally a foot away from the base station with my notebook or iPod touch and still have the same problem. It would seem the the noise would have to be enormous to interfere with a device that close the the base station. Also, why would the other connected devices continue to work?
In the interest of providing a complete picture, I would say I have thought quite a lot about whether noise is a problem. This base station is installed in a lab, with lots of electrical equipment whirring away and to make matters worse, the base station itself needed to be installed right next to (Within inches) a circuit breaker box. I winced when I did this.
Interestingly, the thing normally does work and the signal strength & signal to noise (reported by airport utility) and transfer rates are quite good when you can connect.
Thanks,
Michael

Connection Timed Out and Airport Admin Utility Issues

Our lab has and Airport Extreme (802.11g). Intermittently (once a week to a couple of times a day) our airport extreme will stop allowing new connections. Here's what appears to happen. The airport still appears in the the list of networks in the airport icon in the menu bar, but when I try to connect it whirls for a while and then says connection timed out. If I go to the Airport Admin Utility the base station doesn't appear there even though all of the rest of the ones on our network do (I should at this point, mention that we both ethernet and WiFi layers on our network--the base station operates as an access point in bridge mode). The only solution is to power cycle the base station. A couple of extra tidbits.
* Base station firmware is current at version 5.7.
* We never have more than about 8 users connected to the base station.
* This inability to connect is independent of what computer is trying to connect and even occurs with iPod touches.
* This problem has occurred for a couple of years (multiple firmware versions).
* I also have similar problems on a network at home that has the new Airport express/extreme N arrangement on a cable internet connection.
* Sometimes this seems to fix itself after 30 minutes or so of just ignoring it.
* The restoration of the ability of the airport to accept connections after the power cycle is always immediate.
So couple of questions:
1) Do other people see this problem?
2) Is this some problem with the WAN network connection impairing the ability of the base station to establish WiFi connection that eventually resets itself after something times our or resets?
3) Any suggestions as to what to do about it?

Yes, I have the exact same problem.
It's intriguing because I share the connection with my landlord who is often away. The base station is connected in his suite and we seem to never have any problem when only my wife and I are connected on it. I use a iMac 21.5" and my wife a 13" White MacBook (5.2). When he is home (about 1 week per month), that's when the connection will randomly disconnect exactly as you described. He uses a iMac 24" and occasionally an old iBook.

My Airport Base Station does not appear in the Airport Admin Utility

I cannot see my airport extreme base station in the Airport Admin Utility nor in Airport Setup Assistant via Airport. It worked yesterday but when I was trying to set up a network something must have changed but I don't know what it is. (The setup didn't work so I am only using one base station right now.) The only way I can configure/reconfigure the base station is by physically connecting via an ethernet cable. Then no problem. I have two computers and neither can access the base station with Airport Admin Utility via Airport. I have installed the latest Airport Update but nothing has changed. What happened?

You should be able to use the second Airport Extreme
Base Station as a wireless print server. What I
suggest you do is:
1. run the Airport Admin Utility and clean up
settings on your existing Base Station:
- under the Airport tab, make sure you have not
selected to "create a closed network"
- under the Access Control tab, clear out all
settings
- under the WDS tab, clear out all settings
- under the Network tab, make sure the box is checked
to "Distribute IP addresses" and "Share a single IP
address using DHCP and NAT".
- update settings to the Base Station if you changed
anything.
2. do a hard reset of your second base station per:
http://docs.info.apple.com/article.html?artnum=107451
3. for now, put both base stations and the Mac in the
same room. Run the Airport Setup Assistant, and use
its guidance to configure the second base station as
a new base station that "extends" the wireless
network of your main base station.
That should do it.
Thanks very much. The printer works great from both computers via my second airport base station. And I can see both my base stations in the Airport Admin Utility.

How can I get Airport Admin Utility to Locate My Extreme Base Station?

In an effort to repair some network connection problems I was having with my ISP (or so I thought), I reset my Airport Extreme Base station today. I have been unable to get it back to normal since. I'm currently connected to my ISP through an Ethernet connection directly from my modum to my iBookG4. Now, when I try to re-established the old network connections with my Airport Extreme, I cannt get the system to recognize a base station. When I use the Airport Admin Utility, the window pops up and *** me to select a base station, but there are none in the window. When I rescan, nothing comes up. The airport setuup utility has been no help either. Any ideas how to get my base station back? Thanks!

Hi, Tesserax:
Thanks so much for your reply. I tried the direct connection, as suggested in a previous message I saw on this board. Didn't work for some reason. Lucky for me, one of my neighbors works in the tech department of a nearby Apple Store. Last night he was able to get the base station working again. I wish I could share how he did it on this message board, but it was beyond my modest understanding. Again, thanks for taking the time to reply!
Best, Kevin

Airtunes missing; no Music tab in Airport Admin Utility - Help!

Hi. Trried to play music via airtunes to AX connected to stereo, but no speaker selections in iTunes! Been working for the past year. Went to airport admin utility (4.2) for the AEBS and when configuring it showed the Music tab for about a second then it went away. I can't select Music re-setup airtunes! Where's the tab? Does the utility have a bug? What to do?
All latest s/w, etc. for AEBS, AX, Pmac, and PB. Tried the utility from both Macs, but same situation. Internet, AEBS, and AX all work fine, but no Music tab in the utility and no airtunes speaker selections in iTunes (6.0.5).
Thanks.

All latest s/w, etc. for AEBS, AX, Pmac, and PB.
Tried the utility from both Macs, but same
situation. Internet, AEBS, and AX all work fine,
but no Music tab in the utility and no airtunes
speaker selections in iTunes (6.0.5).
What firmware is your Airport Express running?
iFelix

Can't open AirPort Admin Utility configuration file

I'm using an AirPort Extreme Base Station connected to a cable modem through the WAN port and to my G4 Cube running OSX 10.2.8 through the LAN port. I also use an iBook and eMac with AirPort cards to wirelessly access my network. My problem is that I can not open the configuration file so that I can change my settings. I get an error message that AirPort Admin Utility can't read the configuration file of the base station. I tried resetting the base station to the factory settings, to no avail. So now I also can't set a password and encryption. Any help would be greatly appreciated!

To clarify--I previously had a password protected network set up and working. I wanted to change the settings and couldn't open the config file. I reset to factory settings successfully, but still can't open the config file, which I need to do in order to encrypt and set a new password. Thanks!

Hi, I have Imac 10.8.5 and Aiport Express 802.11n wi-fi. I need a airport admin utility that I can't download. How do I do? Help me, please!

Hi, I have Imac 10.8.5 and Aiport Express 802.11n wi-fi. I need a airport admin utility that I can't download. How do I do? Help me, please!

Welcome to Apple Support Communities
Your iMac comes with AirPort Utility (in /Applications/Utilities). You can open it from the Launchpad by going to the "Utilities" or "Other" folder

How can I get AirPort Admin Utility for Graphite and Snow 4.2.5 to work with OS10.6?

I've upgraded to the latest version of Mac OS and now AirPort Admin Utility for Graphite and Snow 4.2.5 won't run. Any suggestions on how to either run this utility or otherwise get access to my old Snow Dual Airport via another method? Airport Utility doesn't see the device, despite repeated scans. My computer and iPad connect no problem to the device, but both iPod and iPhone won't take and hold an IP address. (If any one can help me solve this issue, I can live without access the Airport.)
Thanks,

I've upgraded to the latest version of Mac OS and now AirPort Admin Utility for Graphite and Snow 4.2.5 won't run. Any suggestions on how to either run this utility or otherwise get access to my old Snow Dual Airport via another method?
Unfortunately, you will need another Mac running a much earlier version of OS X to be able to install AirPort Admin Utility and make any settings chances to the router.
Since the normal life of a wireless router is around 5-6 years of use, now might be the time to consider a new router that will provide far better performance than the older Graphite/Snow AirPort.

Music Tab Disappears from Airport Admin Utility

I have searched these forums and the internet for a long time for a solution to this problem only to find that this is a common problem for a lot of people. Basically, all of the sudden iTunes didn't list my wireless speakers as a possible output for my music. Thinking a setting had been changed or something I logged into the Airport Admin Utility only to find that the "Music" tab was completely removed. I restarted the AE multiple times, performed multiple firmware upgrades/downgrades, and reset the entire device to no avail.
{Post edited by Host.}
Anyways, if you have a solution, please post it here (I know there are other postings but none recent). {Post edited by Host}

Perhaps when you switch it to 5 GHz the signal loss is so great that your Mac Pro can no longer receive the signal.
5 GHz signals do not move through physical objects as well as 2.4 GHz signals.

Airport Admin Utility, iTunes, Airfoil can't see AE base station

I know this is not a new topic, but I can't find an answer in any of the other threads. With other users the problem seemed to "magically" go away. I have not been so lucky yet.
Airport Admin Utility can't see my AE base station but I can find it using "other" and typing in the IP address. I was able to update the firmware to 6.3 (again using "other" and typing in the IP address since the fw updater couldn't see it either). I can see it (with it's name displayed) with my router software. However, it does not show up in iTunes or Airfoil either.
The base station is connected via ethernet to my home network. I tried rebooting the computer, restarting the base station, I also tried a hard reset on the base. I do not have "distribute ip address" checked. I do have "enable Airtunes" checked. The firmware on my Linksys router is up-to-date and not a hack. I'm running OS X v10.4.5 on a Dual 1.42 GHz PowerMac G4.
Thanks in advance.
Dual 1.42 GHz PPC G4, 1.42GHz Mac Mini Mac OS X (10.4.5)

okay, I connected the AE base directly to the PowerMac with the ethernet cable and it showed up in everything (Airport Admin Utility and iTunes). So I guess my problem is with the router. What do I do now? This router is only a couple of months old.
When you suggested I disable DHCP, did you mean in the AE settings or on my router? As I mentioned initially, I do not have "distribute ip addresses" set up on the AE base. After reconnecting the AE base to the router, I tried disabling DHCP on the router and that didn't fix the problem.

Can't change channels on Airport Admin Utility

When I go into the Airport Admin Utility and go to configure my Airport Express Base Station which I play my iTunes through my home stereo, it initially will show the channel setting for about a half a second and then it shifts to a different screen that shows:
Base Station
Name:
Contact:
Location:
(Change password...) (Base Station Options...)
AirPort Network
Wireless Mode:
Wireless Network:
Wireless Security: 128 bit WIP
(Security Options...)
(Wireless Options...)
I can't figure out how to get back to that screen that initially flashed up to change the channel settings.
I'm having dropping issues playing music through my home stereo and a number of posts recommend changing the channel or the multicast rate and I can't get back to this screen!
Can someone help me figure out how to get back to this setting screen?
iMac Mac OS X (10.4.8)
iMac Mac OS X (10.4.8)

Change the value in the "Wireless Mode" window to "Create a Wireless Network (Home Router)" to get the channel option back. If this doesn't work, you may need to do a "factory default" reset to get it back to it's "out-of-the-box" condition where this would be the default mode.

Airport admin utility

When I open airport admin utility, the window 'select base station' opens but I can''t see my base station or anything at all, it's just empty, like no one lives there.
I have 2 emac's, 1-G5 dual 2, 1 G4, 1- PS3 and a HP Photosmart 7140 all on a WEP network (13 digit password for the PS3).
It all works perfectly except my printer does not work on the wireless anymore. Thats why I'm trying to see whats in the 'airport admin utility'.
What gives? Thanks to anyone.
Mac OS X (10.4.8)
1-imac core duo 2.1, 1- G5 dual 2.0, 2 emacs, 1-G4/ 400 Mac OS X (10.4.8)

I am experiencing the exact same problem with the exact same AE base station. At one point today, even though my internet connection stayed up, this problem began. I first notice that iTunes had dropped my wirelss network airtunes speakers, then I proceeded to trouble shoot, and discovered I could not load the base station configuration settings in the Admin Utility, nor could the Utility find the Base Station via scan. Entering IP address returned an error message communicating with the base station. This communication error came up when I tried to update the firmware, with (-8) indicated.
Plugging the ethernet cable directly from my PowerBook to the base station returned an error reading the configuration. It appears that the base station has lost the ability to maintain an IP address, or possbly database corruption.
Any experience with this or ideas, anyone? I'm not beyond buying the new one to solve this problem, the base station in question is around 3 years old.

Airport Admin Utility cant find ABS

Hi all,
I have an Airport Base Station (Snow) running firmware 4.0.9 and am using Airport Admin Utility 3.1.1 on OSX 10.2.8. Yesterday, I had a local computer store update the firmware from 4.0.8 to 4.0.9. I took the Snow ABS into the store because the wireless connection was being dropped off and on. They updated the firmware, but otherwise found no problems with the ABS. I get the ABS home, login to the ABS, using the reset network name and password the store had reset them to, and re-set the ABS to my network name and 128-bit WEP hex password. Everything proceeded without any errors I thought.
After exiting Airport Admin Utility (AAU), and re-set my location to use the Airport card, I did indeed see my old network name. Selecting it, I get prompted for the password as I expected. I select WEP 128-bit hex password, type it in and get an error message indicating that password is incorrect! I try typing the password in several more times, both in hex and ASCII. No luck!
I figured I screwed something up, so I thought a hard reset on the ABS would allow me to get back into the ABS, via the AAU, but no luck. Using my "Airport Reload" location to connect, via the AAU, to my ABS, I can't seem to find the ABS at all now.
When I updated the firmware myself last June, 2005, I did see my ABS in the AAU list.
I'm pretty sure I did get a hard re-set to occur, since I now see "No Airport networks in range" when I click the Airport icon.
Any ideas what to do next?
Ed

Hi Stuart,
I've followed the instructions on both of the Apple articles you'd provided links to. The result is no go. Can't get the Airport Admin Utility to find my base station. Can't even get AAU to authenticate the password I type in for the "Other" basestation. I've tried both a hard and a soft re-set of the basestation. I've also tried for the "Airport Reload" location (as recommended in one of the articles you linked) both the "Manual" IP configuratiuon and the "Using DHCP" configuration. Both a no go.
Do you know where the configuration file for the Snow basestation is located? The error message I get from AAU indicates that there was a problem reading the config file. Since I never explicitly saved one from the AAU menu before, I don't know the default path, nor the default filename for the basestation's config file.
Any ideas?
Ed

Airport Admin Utility 4.1.1

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