Airport admin utility and Vista

I have upgraded to Vista and found that I can't use my Airport Express any more. According to an employee at a local Apple Store there is a compatibility problem between Vista and the Airport Admin Utility.
Is there any news on when an update will be made available?

I can use the airport express (AX)'s airport admin utility with my Toshiba laptop (vista pre-installed); I installed it out of the box when I bought the AX. Using it was not intuitive for someone not a little familiar with networking i would guess. Many report not "seeing" the AX when they scan/rescan using the apple utility on their windows PC. My suggestion is to use the "other" button and type in the factory default IP address for the AX unit which is 10.0.1.1 and the factory default password which is public.
You should then be able to access the AX settings.
--One caveat: this requires that your PC (i.e. windows networking) is detecting the AX wireless signal enabling you to connect to the AX itself.
--ALSO, If you or someone else previously changed the AX settings to be a closed network (i.e. AX won't "broadcast" it's SSID) you won't necessarily see it in your network connections unless you have previously set up your PC to connect to the specific network name specified in the AX settings. (This is a security measure some may use to prevent the average, uninformed wireless leech from detecting your network, but with a little reading and a few utilities readily available on the net you can still detect it. And honestly IMHO as far as the avg guy leeching off you goes, just set-up a security protocol like WPA/WPA2 or WEP and forget about hiding you broadcast SSID. Helps prevent confusion when friends need to use your network. If you like this kind of info check-out: http://www.ethicalhacker.net/).
If you have fiddled with the settings previously and don't mind a reset where you'll lose prior config settings on the AX, you can do a hard reset to factory default:
see http://docs.info.apple.com/article.html?artnum=108044
for how to do that.
In Vista, if you saved the settings for your connection to the AX (assuming you had it working at some time)and then do a factory default reset, you may have problems getting on the AX again b/c Windows is using the old info for the connection. I found it easiest to delete the old connection that was saved in the Network and Sharing Center area under Manage wireless networks, which allowed me to connect to the factory default settings AX wireless network by choosing from available networks.
OH and remember there is about a 45sec delay after updating your settings before the AX network is up again. YOU WILL DROP YOUR CONNECTION (temporarily) when you update settings in the AX.
That was a bit of a ramble;hope it helps some. It's info I pieced from various posts on this forum and apple support docs.

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    hello!
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  • Reissue:  Connection Timed Out and Airport Admin Utility Issues

    I put this post last November, but no one seemed to have a solution to it, so I thought I would try again...
    Our lab has and Airport Extreme (802.11g). Intermittently (once a week to a couple of times a day) our airport extreme will stop allowing new connections. Here's what appears to happen. The airport still appears in the the list of networks in the airport icon in the menu bar (ie it still broadcasts SSID), but when I try to connect it whirls for a while and then says connection timed out. If I go to the Airport Admin Utility the base station doesn't appear there even though all of the rest of the ones on our network do (I should at this point, mention that we have both ethernet and WiFi layers on our network--the base station operates as an access point in bridge mode). The only solution is to power cycle the base station. A couple of extra tidbits.
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    * We never have more than about 8 users connected to the base station.
    * This inability to connect is independent of what computer is trying to connect and even occurs with iPod touches.
    * This problem has occurred for a couple of years (multiple firmware versions).
    * I also have similar problems on a network at home that has the new Airport express/extreme N arrangement on a cable internet connection.
    * Sometimes this seems to fix itself after 30 minutes or so of just ignoring it. Other times it does not.
    * The restoration of the ability of the airport to accept connections after the power cycle is always immediate.
    * We only have 6-10 connections, less than the max supported.
    * The Airport usually continues to work for those computers that are connected to it before it stops allowing connections.
    So couple of questions:
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    2) Is this some problem with the WAN network connection impairing the ability of the base station to establish WiFi connection that eventually resets itself after something times our or resets?
    3) Any suggestions as to what to do about it?

    Two reasons I don't think that this is likely the issue. Both are based on my assumptions about how noise would affect the working of a WAP. If these assumptions are erroneous, please let me know.
    The first is that I have tried both automatic channel selection and manual channel assignment based on an unused channel that was several channels away from other WAPs. Kind of circumstantial since other devices can emit noise in the same region of the spectrum (our phones are 5.8GHz and the microwave is no where near the base station.
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    In the interest of providing a complete picture, I would say I have thought quite a lot about whether noise is a problem. This base station is installed in a lab, with lots of electrical equipment whirring away and to make matters worse, the base station itself needed to be installed right next to (Within inches) a circuit breaker box. I winced when I did this.
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    Thanks,
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  • Connection Timed Out and Airport Admin Utility Issues

    Our lab has and Airport Extreme (802.11g). Intermittently (once a week to a couple of times a day) our airport extreme will stop allowing new connections. Here's what appears to happen. The airport still appears in the the list of networks in the airport icon in the menu bar, but when I try to connect it whirls for a while and then says connection timed out. If I go to the Airport Admin Utility the base station doesn't appear there even though all of the rest of the ones on our network do (I should at this point, mention that we both ethernet and WiFi layers on our network--the base station operates as an access point in bridge mode). The only solution is to power cycle the base station. A couple of extra tidbits.
    * Base station firmware is current at version 5.7.
    * We never have more than about 8 users connected to the base station.
    * This inability to connect is independent of what computer is trying to connect and even occurs with iPod touches.
    * This problem has occurred for a couple of years (multiple firmware versions).
    * I also have similar problems on a network at home that has the new Airport express/extreme N arrangement on a cable internet connection.
    * Sometimes this seems to fix itself after 30 minutes or so of just ignoring it.
    * The restoration of the ability of the airport to accept connections after the power cycle is always immediate.
    So couple of questions:
    1) Do other people see this problem?
    2) Is this some problem with the WAN network connection impairing the ability of the base station to establish WiFi connection that eventually resets itself after something times our or resets?
    3) Any suggestions as to what to do about it?

    Yes, I have the exact same problem.
    It's intriguing because I share the connection with my landlord who is often away. The base station is connected in his suite and we seem to never have any problem when only my wife and I are connected on it. I use a iMac 21.5" and my wife a 13" White MacBook (5.2). When he is home (about 1 week per month), that's when the connection will randomly disconnect exactly as you described. He uses a iMac 24" and occasionally an old iBook.

  • Hi, I have Imac 10.8.5 and Aiport Express 802.11n wi-fi. I need a airport admin utility that I can't download. How do I do? Help me, please!

    Hi, I have Imac 10.8.5 and Aiport Express 802.11n wi-fi. I need a airport admin utility that I can't download. How do I do? Help me, please!

    Welcome to Apple Support Communities
    Your iMac comes with AirPort Utility (in /Applications/Utilities). You can open it from the Launchpad by going to the "Utilities" or "Other" folder

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