Airport Admin Utility cant find ABS

Hi all,
I have an Airport Base Station (Snow) running firmware 4.0.9 and am using Airport Admin Utility 3.1.1 on OSX 10.2.8. Yesterday, I had a local computer store update the firmware from 4.0.8 to 4.0.9. I took the Snow ABS into the store because the wireless connection was being dropped off and on. They updated the firmware, but otherwise found no problems with the ABS. I get the ABS home, login to the ABS, using the reset network name and password the store had reset them to, and re-set the ABS to my network name and 128-bit WEP hex password. Everything proceeded without any errors I thought.
After exiting Airport Admin Utility (AAU), and re-set my location to use the Airport card, I did indeed see my old network name. Selecting it, I get prompted for the password as I expected. I select WEP 128-bit hex password, type it in and get an error message indicating that password is incorrect! I try typing the password in several more times, both in hex and ASCII. No luck!
I figured I screwed something up, so I thought a hard reset on the ABS would allow me to get back into the ABS, via the AAU, but no luck. Using my "Airport Reload" location to connect, via the AAU, to my ABS, I can't seem to find the ABS at all now.
When I updated the firmware myself last June, 2005, I did see my ABS in the AAU list.
I'm pretty sure I did get a hard re-set to occur, since I now see "No Airport networks in range" when I click the Airport icon.
Any ideas what to do next?
Ed

Hi Stuart,
I've followed the instructions on both of the Apple articles you'd provided links to. The result is no go. Can't get the Airport Admin Utility to find my base station. Can't even get AAU to authenticate the password I type in for the "Other" basestation. I've tried both a hard and a soft re-set of the basestation. I've also tried for the "Airport Reload" location (as recommended in one of the articles you linked) both the "Manual" IP configuratiuon and the "Using DHCP" configuration. Both a no go.
Do you know where the configuration file for the Snow basestation is located? The error message I get from AAU indicates that there was a problem reading the config file. Since I never explicitly saved one from the AAU menu before, I don't know the default path, nor the default filename for the basestation's config file.
Any ideas?
Ed

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