Airport administration utility

I have a home network of one Airport extreme base station and two airport express base stations. It was all working perfectly so far until I got a pop up window saying there's an update for Airport extreme base station. I installed the upgrade and now I the whole network is down. Airport administration utility doesn't show any of my base stations..printer, iTunes remote speakers, etc. stop working and since I cannot see any of the base stations on the Airport Administration utility I cannot do any stting at all. Is there any way to get back to my old settings and discard the upgrade??

One more thing I noticed is that I cannot see Bonjour in the services list. Is it possible the update has disabled Bonjour somehow and that's why my network stopped working??..if it's so how could I revert to the original settings??
Thanks for your help

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    jasonKram, Welcome to the discussion area!
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  • Configuration error -- airport admin utility

    I'm stuck and hoping someone here might be able to help me. I have a new AirPort Extreme 802.11n and when I open the airport admin utility, a "Configuration Error" message appears telling me that "This version of Airport Admin Utility does not support this base station..."
    What's worse is that there is only a "Continue" button, and it does not work (i.e. does not do anything, including dismiss the message box).
    I installed the software that came with the router, but I get this error on both my MBP and my iMac.
    I've tried selecting the check box that says "No longer warn me for this base station", but I am still unable to dismiss this message. The fact that this message won't go away means I can't access the panel behind it to actually configure the router. The message is not modal but also not draggable, so although I can access some fields, I can't access the fields directly underneath the message.
    This is so frustrating -- please help!

    Hi James,
    The installation disk that came with your AE installed two programs to your Utilities folder. One is Airport Utility. The other is Airport Disk Utility.
    The Airport Administration Utility was already on your machine, and that only works with previous Airports. Go back again and click to open Airport Utility and you should be fine.

  • Airport Admin utility- needs update?

    I recently bought a MacBook Pro (yay!!) which will be replacing my 3 yr old PowerBook G4. The old PowerBook was the "administrator" for my Airport Network, which is one of the older "white"ones. I am able to detect, connect to the internet, etc., etc. with my MacBook, but when i attempt to "administrate" the Airport network I get a message saying "that I need to update my Airport Admin Utility software." So far everything else i fine.....strange?????

    Have you run Software Updater from your Finder Apple Menu?

  • AirPort admin Utility 5.0

    I have done a search for the AirPort admin Utility 5.0 and i can't find the actual program. I have lost the original disk for it, and i can't use the 5.1 SW because i get an error asking for 5.0 to be installed first. Any help would be greatly appreciated.
    Thanks.

    A full version of the "Airport Utility" for Windows is not available for download from Apple's web site, as you have already learned. However, there is still a way to obtain it by following this process:
    1. download "AirPort Base Station Update 2007-002 for Windows" from Apple's web site
    2. use a Winzip utility to extract the contents of the file you downloaded (called Airport521update.exe) to another folder. To further clarify - open the file you downloaded from within the Unzip utility you use. Do not open the file you downloaded by double-clicking on it even though it is a .exe file - otherwise (as you already know) the process will terminate with an error message.
    3. the contents of that folder should include four files - applesoftwareupdate.msi, apsetup.msi, apsetupadmin.exe, and bonjour.msi
    4. go to All Programs -> Accessories. Right click on the "Command Prompt", select to "run as administrator", and click continue when Windows asks for your permission to run this command.
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    This method simply forces the installer into thinking Airport 5.0 is already installed, thus letting the installer complete its job of installing a full working copy of the updated version.
    This procedure also installs Bonjour for Windows, which will simplify the task of configuring on the PC any printer connected to the Base Station.
    Important notes: (1) I recommend your unzip the downloaded file into a folder located at the root of your C: drive which makes typing in the path easier, and (2) the name for that folder should be short and *should have no spaces in its name*.

  • Airport Admin Utility can no longer access Airport Extreme, what now?

    I have an Airport Extreme that worked fine for a long time with a specific IP. They sold out and the new company came in and installed new equipment. The settings had to change on the Airport. After that, I lost my ability to print through the Airport USB port.
    I tried to resolve the problem the other day. My Airport Admin Utility saw the Airport, but I couldn't access it. When I clicked configure, a window came up saying "Reading configuration from base station", then a Password login window came up. I enter my password, it says "Reading configuration from base station", then it says "An error occurred while trying to access the base station. Make sure your network connection is valid and try again.". It does the same thing whether I enter the right or wrong password.
    It started working unexpectedly for a little while. I experimented with some settings. Now I can't access it again. The Airport Admin Utility sees the Airport as 10.0.0.0, my laptop's IP says 169.xx.whatever. I thought the Airport was supposed to distribute IP addressed. It did for awhile after I set it that way, but then it went back to 169.xx.whatever.
    I'm lost. I don't know how I will ever access the Airport again. Or get my printing capability back.
    Help!!!

    Ok. I'm going to try a reset on a day where I have some time to mess with it. There are some things I need clarified for me about settings. Please correct me as needed.
    In the internet tab:
    -Connect using Ethernet is selected.
    -Configure Manually was selected before as it is now.
    -IP address: do I use their IP or 10.0.0.0 or 10.0.1.1 or what?
    -Subnet mask: It used to be 255.255.255.0 now it's 255.255.0.0.
    -Router address: What do I put here, use their IP or 10.0.0.0 or 10.0.1.1 or what?
    -DNS servers: I will enter their DNS servers.
    -Domain name: blank
    -WAN Ethernet Port is selected Automatic.
    Under Network Tab:
    -Distribute IP adresses is checked.
    -Share a single IP address (using DHCP & NAT)used to be checked, now Share a rnage of IP addresses (using only DHCP) is checked.
    -DHCP Lease: 4 hours. What is best here?
    Do I really need to worry about anything else? If the password is reset how to I access from default settings?
    Thanks, after this I should have a better understanding of network settings and the AEBS.
    J-

  • HT4587 I downloaded Airport Express Utility 5.6 to get my Airport Express to work with the latest Mac OSX 10.7.4, but when I install and run it, it still says my Airport Express is out-of-date and needs the 5.6 utility.

    I downloaded and installed Airport Express Utility 5.6 to get my old Airport Express to work with the latest Mac OSX 10.7.4, but when I install and run it, it still says my Airport Express is out-of-date and needs the 5.6 utility. What's up?

    It is likely that you downloaded AirPort Utility 5.6.1.  If you checked the requirements, this only runs on Leopard or Snow Leopard Macs.
    You have Lion, so you need AirPort Utility 5.6 for Mac OS X Lion

  • HT1331 "AirPort Disk Utility" no longer exists in 10.7 Lion (and possibly hasn't existed since 10.5).

    I think this article is misleading, it seems that "AirPort Disk Utility" no longer exists in 10.7 Lion (and possibly hasn't existed since 10.5).

    Good luck, I've treid with this one:
    http://support.apple.com/kb/HT4635
    Notice how outdated it still is. Not only that, but how it's got wrong info, like 1st Gen Express Model #.
    Maybe you got more weight than I do...

  • Reissue:  Connection Timed Out and Airport Admin Utility Issues

    I put this post last November, but no one seemed to have a solution to it, so I thought I would try again...
    Our lab has and Airport Extreme (802.11g). Intermittently (once a week to a couple of times a day) our airport extreme will stop allowing new connections. Here's what appears to happen. The airport still appears in the the list of networks in the airport icon in the menu bar (ie it still broadcasts SSID), but when I try to connect it whirls for a while and then says connection timed out. If I go to the Airport Admin Utility the base station doesn't appear there even though all of the rest of the ones on our network do (I should at this point, mention that we have both ethernet and WiFi layers on our network--the base station operates as an access point in bridge mode). The only solution is to power cycle the base station. A couple of extra tidbits.
    * Base station firmware is current at version 5.7.
    * We never have more than about 8 users connected to the base station.
    * This inability to connect is independent of what computer is trying to connect and even occurs with iPod touches.
    * This problem has occurred for a couple of years (multiple firmware versions).
    * I also have similar problems on a network at home that has the new Airport express/extreme N arrangement on a cable internet connection.
    * Sometimes this seems to fix itself after 30 minutes or so of just ignoring it. Other times it does not.
    * The restoration of the ability of the airport to accept connections after the power cycle is always immediate.
    * We only have 6-10 connections, less than the max supported.
    * The Airport usually continues to work for those computers that are connected to it before it stops allowing connections.
    So couple of questions:
    1) Do other people see this problem?
    2) Is this some problem with the WAN network connection impairing the ability of the base station to establish WiFi connection that eventually resets itself after something times our or resets?
    3) Any suggestions as to what to do about it?

    Two reasons I don't think that this is likely the issue. Both are based on my assumptions about how noise would affect the working of a WAP. If these assumptions are erroneous, please let me know.
    The first is that I have tried both automatic channel selection and manual channel assignment based on an unused channel that was several channels away from other WAPs. Kind of circumstantial since other devices can emit noise in the same region of the spectrum (our phones are 5.8GHz and the microwave is no where near the base station.
    The second though, is that I can stand literally a foot away from the base station with my notebook or iPod touch and still have the same problem. It would seem the the noise would have to be enormous to interfere with a device that close the the base station. Also, why would the other connected devices continue to work?
    In the interest of providing a complete picture, I would say I have thought quite a lot about whether noise is a problem. This base station is installed in a lab, with lots of electrical equipment whirring away and to make matters worse, the base station itself needed to be installed right next to (Within inches) a circuit breaker box. I winced when I did this.
    Interestingly, the thing normally does work and the signal strength & signal to noise (reported by airport utility) and transfer rates are quite good when you can connect.
    Thanks,
    Michael

  • Connection Timed Out and Airport Admin Utility Issues

    Our lab has and Airport Extreme (802.11g). Intermittently (once a week to a couple of times a day) our airport extreme will stop allowing new connections. Here's what appears to happen. The airport still appears in the the list of networks in the airport icon in the menu bar, but when I try to connect it whirls for a while and then says connection timed out. If I go to the Airport Admin Utility the base station doesn't appear there even though all of the rest of the ones on our network do (I should at this point, mention that we both ethernet and WiFi layers on our network--the base station operates as an access point in bridge mode). The only solution is to power cycle the base station. A couple of extra tidbits.
    * Base station firmware is current at version 5.7.
    * We never have more than about 8 users connected to the base station.
    * This inability to connect is independent of what computer is trying to connect and even occurs with iPod touches.
    * This problem has occurred for a couple of years (multiple firmware versions).
    * I also have similar problems on a network at home that has the new Airport express/extreme N arrangement on a cable internet connection.
    * Sometimes this seems to fix itself after 30 minutes or so of just ignoring it.
    * The restoration of the ability of the airport to accept connections after the power cycle is always immediate.
    So couple of questions:
    1) Do other people see this problem?
    2) Is this some problem with the WAN network connection impairing the ability of the base station to establish WiFi connection that eventually resets itself after something times our or resets?
    3) Any suggestions as to what to do about it?

    Yes, I have the exact same problem.
    It's intriguing because I share the connection with my landlord who is often away. The base station is connected in his suite and we seem to never have any problem when only my wife and I are connected on it. I use a iMac 21.5" and my wife a 13" White MacBook (5.2). When he is home (about 1 week per month), that's when the connection will randomly disconnect exactly as you described. He uses a iMac 24" and occasionally an old iBook.

  • My Airport Base Station does not appear in the Airport Admin Utility

    I cannot see my airport extreme base station in the Airport Admin Utility nor in Airport Setup Assistant via Airport. It worked yesterday but when I was trying to set up a network something must have changed but I don't know what it is. (The setup didn't work so I am only using one base station right now.) The only way I can configure/reconfigure the base station is by physically connecting via an ethernet cable. Then no problem. I have two computers and neither can access the base station with Airport Admin Utility via Airport. I have installed the latest Airport Update but nothing has changed. What happened?

    You should be able to use the second Airport Extreme
    Base Station as a wireless print server. What I
    suggest you do is:
    1. run the Airport Admin Utility and clean up
    settings on your existing Base Station:
    - under the Airport tab, make sure you have not
    selected to "create a closed network"
    - under the Access Control tab, clear out all
    settings
    - under the WDS tab, clear out all settings
    - under the Network tab, make sure the box is checked
    to "Distribute IP addresses" and "Share a single IP
    address using DHCP and NAT".
    - update settings to the Base Station if you changed
    anything.
    2. do a hard reset of your second base station per:
    http://docs.info.apple.com/article.html?artnum=107451
    3. for now, put both base stations and the Mac in the
    same room. Run the Airport Setup Assistant, and use
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    network of your main base station.
    That should do it.
    Thanks very much. The printer works great from both computers via my second airport base station. And I can see both my base stations in the Airport Admin Utility.

  • Intel Macbook and Airport management Utility

    I am trying to set up airport management utility on my new Intel Macbook Pro. I have downloaded the utility and attempted to open it and get an error stating that it requires Airport 3.4. The update doesn't work and I believe I must have the latest Airport update. Might this be an Intel Mac issue?

    I am trying to set up airport management utility on
    my new Intel Macbook Pro. I have downloaded the
    utility and attempted to open it and get an error
    stating that it requires Airport 3.4. The update
    doesn't work and I believe I must have the latest
    Airport update. Might this be an Intel Mac issue?
    Yes.
    Airport Management Tool on Intel Macs
    Download the AirPort 4.1 install from here:
    http://www.apple.com/support/downloads/airport41formacosx.html
    1. Open the .dmg if it did not auto-open.
    2. Control-click "AirPortSW.pkg" and select "Show Package Contents"
    3. Open Contents
    4. Drag Archive.pax.gz to the Desktop
    5. Double-click Archive.pax.gz to unarchive the file
    6. AirPortConfig.framework is in ~/Desktop/Archive/System/Library/PrivateFrameworks
    7. Drag AirPortConfig.framework to /System/Library/PrivateFrameworks/
    You will be asked to authenticate.
    Airport Management Tool should work at this point.
    iFelix

  • How can I get Airport Admin Utility to Locate My Extreme Base Station?

    In an effort to repair some network connection problems I was having with my ISP (or so I thought), I reset my Airport Extreme Base station today. I have been unable to get it back to normal since. I'm currently connected to my ISP through an Ethernet connection directly from my modum to my iBookG4. Now, when I try to re-established the old network connections with my Airport Extreme, I cannt get the system to recognize a base station. When I use the Airport Admin Utility, the window pops up and *** me to select a base station, but there are none in the window. When I rescan, nothing comes up. The airport setuup utility has been no help either. Any ideas how to get my base station back? Thanks!

    Hi, Tesserax:
    Thanks so much for your reply. I tried the direct connection, as suggested in a previous message I saw on this board. Didn't work for some reason. Lucky for me, one of my neighbors works in the tech department of a nearby Apple Store. Last night he was able to get the base station working again. I wish I could share how he did it on this message board, but it was beyond my modest understanding. Again, thanks for taking the time to reply!
    Best, Kevin

  • Airtunes missing; no Music tab in Airport Admin Utility - Help!

    Hi. Trried to play music via airtunes to AX connected to stereo, but no speaker selections in iTunes! Been working for the past year. Went to airport admin utility (4.2) for the AEBS and when configuring it showed the Music tab for about a second then it went away. I can't select Music re-setup airtunes! Where's the tab? Does the utility have a bug? What to do?
    All latest s/w, etc. for AEBS, AX, Pmac, and PB. Tried the utility from both Macs, but same situation. Internet, AEBS, and AX all work fine, but no Music tab in the utility and no airtunes speaker selections in iTunes (6.0.5).
    Thanks.

    All latest s/w, etc. for AEBS, AX, Pmac, and PB.
    Tried the utility from both Macs, but same
    situation. Internet, AEBS, and AX all work fine,
    but no Music tab in the utility and no airtunes
    speaker selections in iTunes (6.0.5).
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    iFelix

  • PowerBook Can't Run Airport Management Utility

    I'm still trying to find out why my PowerBook can't run Airport Management Utility, even though all of my other Airport software is up to date. When I try to launch the utility, it gives the message that it "requires Airport 3.4 or later", which I do already have.
    Below is a description of my latest effort, followed by my original question, which has been archived in this discussion group.
    I created and logged in via a new user account, but I still got the same 'requires Airport 3.4 or later' message from Airport Management Utility. I took it from this that the problem was not related to user preferences.
    I then used Spotlight to search the Library folder. The only airport pref I found there was com.apple.airport.preferences.plist, located in this path: Macintosh HD/Library/Preferences/SystemConfiguration.
    The computer would not let me move this to the desktop, but copied it instead. I can open that copy in TextEdit, but if I double click on it, it actually launches in OmniOutlner. A check via "Get Info" shows that it is set to "Open with: OmniOutliner" from the drop down menu in the Get Info box.
    If you open this plist in OmiOutliner, you find the information I've listed below. It appears to show that the file does know the Airport software version is "5" and not less than 3.4:
    • Disconnect on logout 0
    • AllowEnable 0
    ▶ Default 802.1X Configurations
    • InterferenceRobustness 0
    • Require Admin for network 0
    change
    • JoinMode 1
    • Always remember new networks 1
    ▶ List of known networks
    • Version 5
    • Require Admin for IBSS creation 1
    • Fallback Preference 0
    The only other items in the Library folder with "airport" in the name are both in the Receipts folder: AirportTI2005-001.pkg and AirportConfigApps.pkg.
    I'd welcome your thoughts on this.
    My original posting was:
    I have the newest PowerBook G4 , purchased this fall with Mac OS X 10.4.3 and AirPort Update 2005-001 installed.
    When I try to run Airport Management utility I get the message : " "The Airport Management Utility requires Airport 3.4 or later. Click Update to check for newer software." While Airport Management Utility will not run on my PowerBook, it does run on my iMac with 10.3.9.
    I've tried:
    -installing "AirPort Update 2005-001" but it didn't solve the problem.
    -installing "AirPort 4.2 for Mac OS X 10.4.2", thinking that if it were not needed, the installer would not run. It did install, but that did not solve the problem.
    -re-installing "AirPort Update 2005-001", which did install a second time, but did not solve the problem. (I thought perhaps the installer for this update wouldn't run a second time.)
    Does anyone know of a solution, or does Apple need to update Airport Management Utility?
    (I've cross-posted this in the Airport discussion area, but I also wanted to check with others who recently bought the same PowerBook.)
    Thanks for your help.
    PowerBook G4 (Double-Layer SD) 15-inch, iMac (1GHz 17-inch)   Mac OS X (10.4.6)  

    check this link:
    http://discussions.apple.com/thread.jspa?messageID=2265548#2265548
    Teh-Way Lee wrote:
    "OK, I've been following this thread since February and I think I got this thing figured out. Joseph Jordan pointed to the right direction and I did some more digging.
    I had the same problem as most posters here:
    - ALL 10.3 machines had AirPort Management Utility working but,
    - NOT ALL 10.4 machines had AirPort Management Utility working.
    In my case, no 10.4 computer had AMU working (updated from 10.3 or fresh install of 10.4, Intel or PowerPC, even brand new MacBook Pro and PowerBook G4 out of the box), EXCEPT one xserve that was updated from 10.3.
    As I said before, Joseph Jordan pointed to the right direction, the file/folder AirPortConfig.framework in /System/Library/PrivateFrameworks/ is missing.
    It seems that AirPortConfig.framework was installed when AirPort 4.1 was installed. AirPort 4.2 installs Apple80211.framework only. I think...
    In some cases, AirPortConfig.framework is there (updated machines), but the file AirPortConfig is missing in AirPortConfig.framework/Versions/A/
    as well as the symbolic links to it and to other folders.
    Solution:
    The easiest way is to copy the whole AirPortConfig.framework to /System/Library/PrivateFrameworks/
    If you already have AirPortConfig.framework and AMU is not working, move it to the trash or somewhere else.
    I found AirPortConfig.framework in the "AirPort Extreme Software Installation" CD (CD version 4.1 2Z691-5219-A):
    1. Open the CD
    2. Control-click "AirPort for Mac OX X v10.3" and select Show original
    3. Control-click "AirPortSW.pkg" and select Show Package Contents
    4. Open Contents
    5. Drag Archive.pax.gz to the Desktop
    6. Double-click Archive.pax.gz to unarchive the file
    7. AirPortConfig.framework is in ~/Desktop/Archive/System/Library/PrivateFrameworks
    8. Drag AirPortConfig.framework to /System/Library/PrivateFrameworks/ You will be asked to authenticate.
    AMU should work at this point.
    Alternatively, download "AirPort 4.1 Update.dmg" from
    http://www.apple.com/support/downloads/airport41formacosx.html
    and follow from step 3. above.
    This solution seems to work on both Intel and PowerPC machines.
    Computers tested: Power Mac G5, Powerbook G4 12" and 17", MacBook Pro.
    IMPORTANT: I do not know if this solution breaks anything. CAVEAT EMPTOR!"
    PowerBook G4 (Double-Layer SD) 15-inch, iMac (1GHz 17-inch)   Mac OS X (10.4.6)  

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