AirPort Base Station regularly freezes

We have 6 AirPort Extreme Base Stations deployed around the college. They use WPA2 Enterprise Security, and users are authenticated through a RADIUS server. At some point, they stop working (users cannot connect and I cannot see them via Airport Admin Utility.) By recycling the power, they come right back.
The ones that get more use freeze more often. Yesterday, I had to restart one twice. The one that sees the most usage probably has to be restarted almost once a day. Any hints or clues would be great.

Me too, I have seven hardwired stations mounted under the ceiling (very handy...) that needs to be restarted ≈2-3 stations per week. The most frequently used stations are the ones that lockup mot regularly.
To bad the basestations that crash dont keep its log, but, (and I have no idea if this has anything to do with this) if I look at the nearby stations log its not uncommon to see this entry repeating up to 100 times in a minute:
Deauthenticated with station XX:XX.XX.XX.XX.XX (recieved invalid class-3 frame).
I'm going to do the downgrade now as a test even if its not really an acceptable solution. But as it seems in various topics the downgrade is the only solution...

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Airport base station agent process without the device

Hello,
just noticed that in the startup items of my macbook account I have an item labeled "airport base station agent".
However, I dont have an airport base station...
Since I'm having regular troubles with my wireless, I'm just wondering if anyone can suggest an explaination why the item is there, whether it might be an issue for my macbook wireless and whether should I remove it from the startup items or not.
Thanks.
Paolo

I ended up manually removing the AirPortBaseStationAgent.plist file itself from /System/Library/LaunchAgents/ and the AirPort Base Station Agent Process has stopped running in Activity Monitor ever since. I don't know how good of an idea this was to do but it solved the problem. My AirPortBaseStationAgent.plist file had this info in it:
<plist version="1.0">
<dict>
<key>EnableTransactions</key>
<true/>
<key>KeepAlive</key>
<dict>
<key>PathState</key>
<dict>
<key>/Library/Preferences/com.apple.AirPortBaseStationAgent.launchd</key>
<true/>
</dict>
</dict>
<key>Label</key>
<string>com.apple.AirPortBaseStationAgent</string>
<key>ProgramArguments</key>
<array>
<string>/System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent</string>
<string>-launchd</string>
<string>-allowquit</string>
</array>
</dict>
</plist>
It is an older plist file dated Dec. of 2008 which got transferred to the my iMac via the Migration Assistant in Jan. of 2009. This file somehow didn't ever seem to update no matter how I configured the AirPort Utility. The file "com.apple.AirPortBaseStationAgent.launchd" that it makes reference to in /Library/Preferences/ doesn't exist on my iMac.
Thanks,
Gerard

This AirPort base station was unable to extend the wireless network.

I have an AirPort Extreme in the lounge connected to BT infinity.
I also have an airport express in the kitchen connected to a stereo system.
I have had this set up for around 12 months.
The airport express will not extend the wireless network.
I reset it, restart, factory reset etc and it will work fine for around 3 days, then I get the same error message saying
This AirPort base station was unable to extend the wireless network. Make sure the wireless network you’re trying to extend was set up and is working correctly, that you entered a matching wireless network password into this device, and that this device is in range of the wireless network.
The express is situated easily within range of the extreme. And the airplay between those two, my iMac and two apple tv's works pretty much as it should.
Can someone please shed some light on this?
Maybe I have it in a wrong setting or summut....

G Beach wrote:
I am also experiencing a recent failure in my Airport devices no longer extending my wireless network.
My Aiport Express and second Airport Extreme were extending my wireless network for more than a year
The only change that has taken place lately is that the firmware for both devices was upgraded to 7.6.4, however the upgrade was only in response to trying to resolve this problem. Needless to say, the firmware upgrade did not resolve anything.
If I didn't know better, I'd have thought I wrote the above.
I have a TC from a few years ago (last one before the tower, I think), plus the older AEBS that it replaced extending the network, plus a 1-year-old Express also extending. I had upgraded them all to 7.6.3/4 when it came out, but reverted them all to 7.6.1 when everything went crapways (others having the same issues of the LAN regularly croaking), and didn't bother upgrading again since.
Today I just tried 7.6.4 on all of them, and it seemed OK at first with green lights all around in Airport Utility. Then I made one change, which was to enable 5Ghz on the main AEBS/TC only (the express doesn't need it, and the older AEBS can't do it).
The latter two started flasing amber and giving the "unable to extend wireless network" error message.
So I'm wondering if you are similarly using 5Ghz?

HT3728 I have forgotten my password. How do I reset for a new password to update my airport base station.

My Airport Base Station needs to be updated & asks for my password. I did not set it up & can't remember the password. How do I reset my password for my Airport Base Station? This is causing me problems.

Please see this User Tip:
AirPort - Regain Access from Forgotten Passwords

How do I share my DS4600 USB on Airport Base Station?

It's true I'm not the most Mac savvy, but everything I've read seems to indicates this is plug & play, but so far not for me.
I have a SmartStor DS4600 (by Promise Technologies). It's set for RAID 0, just recently formatted with "Journaled HFS+".
So, it's definitely an Apple partition.
I plug it into the USB port on the back of the Airport Base Station (2nd Generation)(running version 7.6.3).
According to documentation, I should just see the volume for the DAS show up in my Finder, but I don't. Only if I plug it in to a USB port on the actual computer. (MacBook Pro, OS 10.8.3)
I do see my Airport in Finder, and I do have a volume called "Data" that I can access... but no other disks. I also thought maybe the extra HD space would be added to the existing Airport Disk. It isn't.
Sort of at a loss, and I can't find any documentation that explains how to troubleshoot.
The ultimate goal is to use the DS4600 to hold my iTunes library. I doubt that information helps, but it couldn't hurt.

That information helps. If you want to use one of the SmartStor's disks as a repository for sharing your iTunes Library, then do not configure that disk as a RAID. Format it with Disk Utility using the Erase tab. Mac OS Extended (Journaled) is the correct choice.
Connect it to your Time Capsule, then use AirPort Utility to configure access requirements for sharing it on your network. It should appear as a shared volume in the Finder, available to all your Macs as you thought it should.
I also thought maybe the extra HD space would be added to the existing Airport Disk. It isn't.
Correct. There is no way to do that. The only way to increase the capacity of a Time Capsule's hard disk is to replace the Time Capsule (or its disk, if you are amenable to disassembling it) with a larger capacity model.
If you also want to use the SmartStor as a RAID, that is another story, and you should probably attack that problem separately.

"No configured AirPort base stations have been found." I can see the content of the TimeCapsule's drive in finder and Time Machine but it no longer is making backups. Ideas?

Bought new TimeCapsule March 2013. Worked fine. Now get "No configured AirPort base stations have been found." I can see the content of the TimeCapsule's drive in finder and Time Machine but it no longer is making backups. Ideas?

Make sure that you have AirPort Utility 6.3.1 installed on your Mac.
AirPort Utility 6.3.1 for Mac - Support - Apple
Then, power off the entire network...all devices...in any order that you want
Wait a minute, then start the modem first and let it run a full minute
Start the next device connected to the modem, which may be your Time Capsule and let it run a minute
Keep starting devices one at a time the same way until the entire network is back up
See if AirPort Utility can "see" the Time Capsule now.
If yes, try another backup. If you encounter an error message, post back with the exact message.

My computer no longer recognises the Airport base station network

I presently have wireless broadband internet access on my iBook (using a Belkin wireless ethernet router connected by an ethernet cable to my airport.)
I also have an Airport Express in another room connected to my stereo for playing all my iTunes songs wirelessly.
The problem arose in that if i wanted to listen to my music I had to switch between networks, meaning i couldn't surf the net and listen to music at the same time.
A few nights ago I tried to 'merge' the networks using Airport set-up assistant (or admin utility, I forget which).
Now, my computer no longer recognises the Airport base station network, just the Express one.
Is there a way of listening to my music and using the internet at the same time, and how do I get my internet working again in the first place!
Many thanks
Jono

Rebooted Airport Express and now working

Airport Base Station No Longer Found in Network

Since applying the 10.5.2 upgrade yesterday my home network, routed via a cable modem and a formerly dependable original Airport Base Station, is no longer recognized by Airport Utility... and the Airport icon in the finder is continually scanning. I have found, however, that my network shows up as an available option in Network System Preferences...with a Connected status and an IP address (10.0.1.3).
I can connect to the internet and read email from my main iMac because I am also connected directly via ethernet, but my laptop can't find the Airport base station, either. I have reset, unplugged, restarted, check connections and cables, etc. Both Macs easily find my Airport Express, however. I'm concerned the new update no longer supports the original base station...
On another (unrelated?) note, my external backup HD (250GB Seagate), connected by Firewire, is now recognized as "Read Only," whereas it has always had read/write permission (confirmed in Get Info). So now my backup is failing, too. Sorry to introduce a new topic, but I'm frustrated!

Firmware is uploaded onto the base station itself and is different from AirPort Utility. Although you probably cannot confirm it without connecting to the base station, I think it highly unlikely that you use a firmware version earlier than 6.1.1 (which came out in 2004). If newer firmware is contained in software on your computer, AirPort Admin Utility and/or AirPort Utility should have prompted you to upload it to the base station, whereas if it is not on your computer, Software Update (assuming you use it) should have prompted you to obtain it. Even if your firmware is older than version 6.1.1, the reset procedure is virtually the same--in that case, you won't see the AX's status LED flashing rapidly a few seconds after you start holding the reset button, and you will just need to hold the reset button for 10 full seconds.
Once you connect to the base station, you should be able to see the firmware version (e.g., "Base Station Vx.x" where x.x is the firmware version) on the opening screen of AirPort Admin Utility for Graphite and Snow, when the base station is highlighted. I imagine that AirPort Utility shows similar information. I believe that in AirPort Utility, you can also check to see if newer firmware is available from Apple (choose "Check for Updates" in the AirPort Utility menu). To the best of my knowledge, the most current firmware version for AirPort Express is 6.3.

Trying to set up a wireless guest network using Airport base station. The first network setup was fine but the second one doesn't work. Any suggestions?

I purchased the new Airport base station that allows for a wireless setup of a primary network and a guest network. The primary network installation worked great but I cannot get the guest network to work properly. Any suggestions on how to make it work?

The AirPort base station is designed to connect to a simple modem......not a modem/router or gateway device that is often furnished to users by Internet Service Providers.
So, the first troubleshooting question would be to find out what the make and model of the device that you call your "modem" might be.....to see if you have the right kind of product that will allow the Guest Network to operate correctly.

Internet Sharing from some other source TO an AirPort base station

I have an unusual setup. My wifi comes in through some obscure USB adapter in my desktop Mac. This cannot be changed. I then connect my desktop Mac to my Mac laptop with an ethernet cable and enable Internet Sharing. This works fine.
What I would like to do is connect the desktop Mac to the AirPort base station instead of directly to my laptop. Then I could use the built-in AirPort in the laptop to connect to the base station. I've tried using the desktop Mac's internal AirPort with internet sharing, which works sporadically. I would rather use this new base station that I got if we could focus on that instead of fixing this other method please.
Is there a special way to set up the base station to do this? It doesn't work automatically. For example, should I use the LAN or WAN port? What settings should I change with AirPort admin utility?

Yes that can work.
Enable internet sharing on the desktop Mac from USB to Ethernet.
Connect the WAN port of the AirPort Extreme base station (AEBS) to the desktop Mac. Configure the AEBS to act as a bridge (not sharing a single public IP address).

How can I monitor my monthly data usage for all 3 computers in my house? I have an Airport base station and it seems there should be software to monitor it from that point rather than monitoring the usage for each computer and then adding it up.

How can I monitor my monthly data usage for all 3 computers in my house? I have an Airport base station and it seems there should be software to monitor it from that point rather than monitoring the usage for each computer and then adding it up.

The following example was one of dozens that showed up on a simple Google search of.....
monitor Internet data use on a Mac
Watch your Internet usage with NetUse Monitor | Macworld
Most service providers have an application for their users as well.

My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software. I'm not sure what to do to remedy this situation.

My Airport wireless is working for my two MacBook Pros and my daughter's iPod, but our iPad, Iphone and other iPod all say they need to set up an Airport Base Station but do not have the proper software. I'm not sure what to do to remedy this situation.

This might sound like a silly question, but are you sure the iOS devices (iPhone, iPad, iPod touch etc.) are still trying to connect to the same network from your own Airport router, as the MacBook Pros are? If you tap Settings on them, is the network name next to where it says Wi-Fi, the right one?
I've got a weird feeling that either in the past couple of days, a neighbour got an Airport device and hasn't set it up yet (causing your iOS devices to try to help), or that perhaps there's an issue with your Airport router and they're noticing it and trying to help out, while for whatever reason, Airport Utility isn't opening itself on the MacBook Pros like it normally should if there's a problem.
If you open Airport Utility on one of the MacBook Pros, does it report any problems with your Airport device, and can you view/edit the settings on it?

I deleted Bonjour, since I don't need it for remote printing. Now I get the message " Airport Base Station has stopped working: and also a message saying APAgent.exe can't be found. What to do??? Thanks.

I deleted Bonjour since I don't need it for remote printing. Now on start-up I get the message: "Airport Base Station Agent has stopped working" and also message: "can't find APAgent.exe.: Do I need AP Agent?? What to do?? Thanks.

The APAgent monitors your AirPort base station and informs you if there are things like firmware updates available. This utility relies on Bonjour, but is not required for base station operation. However, Bonjour makes it easier for your PC to "find" the base station via the AirPort Utility and I would recommend that you keep it installed. If you don't want the APAgent, you can just use the Apple Updater utility (that was also installed when the AirPort Utility was installed) to remove it.

Do I need a airport base station to extend my network or can i use my network router?

I bought a Airport express to enhance my current wifi in the house, and i can't seem to get it to enhance it. There is one room that dont have wifi and it is the room i bought it for. Now when i talked with apple they said all i needed was the express and it should enhance it, but i can't seem to get it to work. Do i need a airport base station of some sort or does my current router work fine. I just need some help and its been 3 months and its getting old. So i appreciate any help.

Do i need a airport base station of some sort or does my current router work fine.
I'm afraid that this will not help you, but at least you will have some accurate information.
Using wireless only, the AirPort Express can "extend" or "repeat" the wireless network that is provided by another Apple "n" wireless router.
Using wireless only, the AirPort Express can NOT "extend" or "repeat" the wireless signal if it is being produced by another router from another manufacturer.
In this case, you will need to connect the AirPort Express to the other wireless router using a wired Ethernet connection. Post back if you need more information about this type of setup.

Airport base station lets Mac print but stopped letting my PCs print, why?

The only thing I've done differently lately was download the new upgrade for OSX, which was yesterday. Up until now, my airport base station has been operating fine. I have it directly connected to my G4 and also use it for my Sony wireless laptop (new) and a Sony desktop (new). The desktop is located in another room and connects via Airport Express. The laptop is on my desk, next to my G4. The printer is by my G4 and laptop. And the Airport Extreme is on the wall above my monitor.
Anyway, yesterday, about halfway through an 11-page document, the printer stopped printing to my laptop. It will print, btw, if I unplug it from the Airport Extreme, reconfigure the port from an IP/TCP and plug it into my laptop. What would cause it to stop printing via Airport Extreme? My DSL Internet connection still works on all four computers.
My printer is an HP color laserjet 2550L. I called Hewlett Packard this morning and talked to customer support. I was informed that HP does not support network connections and could not help me because I was using a Mac product, the Airport Extreme. So I asked, what if I wasn't and directly connected the printer to my PC? So they explained how to configure the port for my printer, and it does print now, but it won't work on the Airport Extreme.
I also restored my PC to the way it was last month, just in case I had downloaded something that interfered, but that did not help the situation.
I also tried using emulation software that let me go to a Windows-based Web site through Citrex on my Mac, and I could access the Web site on my Mac, but I could not print. It prints otherwise from my Mac, though. This is just the weirdest thing.
Do you think my Airport Extreme is defective? It's pretty new. Maybe 2 or 3 months old and has worked fine up until now.
G4-466 and Sony PC Laptop Mac OS X (10.4.5) Also Windows XP

Have you upgraded the firmware in your airport extreme?
Also, you may want to consider installing Bonjour for windows on your windows machine and set up the printer via the Bonjour printer configuration.
The most recent firmware for the airport extreme can be found here: http://www.apple.com/support/downloads/airportexpressfirmwareupdate63formacosx.h tml

AirPort Base Station regularly freezes

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