Airport capsule and Comcast modem

I just bought the airport and time capsule and have it installed and working perfectly.  Now Comcast sent me a new modem to "take advantage of all Xfinity has to offer."  Should I install that modem or not.  Does the Airport have it own modem and router?  That was my understanding.

The apple routers do not have a modem.. you must use a modem.. either supplied by your ISP or purchased by you.. and unfortunately this is almost never successful unless you reset the apple router back to factory settings and start over.
If you want the higher speed you will probably need to install the new modem.. then the fun begins.. is it a pure modem or also a router?? There should be just one router in the network.. but if the supplied modem is also a router it is better to bridge the TC.

Similar Messages

  • Setting up with Vonage and Comcast modems

    I've tried twice to set up my TC to no avail. I know I'm not doing something right but am unsure what it is. I've read the manuals--I'm a bit challenged in these areas.
    My current set up is: Comcast modem to Vonage modem; Vonage modem to Airport extreme, and, to a router for our home which is wired. What I've tried:
    Comcast to Vonage to TC / router--the computers could not see TC or only saw it temporarily.
    Comcast to TC to Vonage / router--No wireless, no internet, and lost Vonage phone service. Plus, I could not get the TC light to stop flashing amber.
    I have enjoyed immensely the simplicity of Apple when setting up the wireless network. But I am stumped. What am I overlooking?
    Thanks
    The results of the

    Let me check to see if I understand.
    Are you referring to Time Capsule as assuming the role of the main router, which is currently a Linksys Etherfast DSL/Cable Router Model BEFSR41? So this router is no longer required?
    Here's what I think you are proposing:
    1. Comcast modem to WAN port on Time Capsule (replaces Linksys Etherfast)
    2. Connect Vonage to LAN port on Time Capsule
    3. Connect the second router (10/100 8-Port Workgroup Switch Model EZXS88W) to LAN Port on Time Capsule
    4. Put the second router in bridge mode
    The Airport Express would be removed in favor of Time Capsule so not sure what wireless preference is being referred to for the second routeer.

  • Airport extreme and Comcast

    I can't seem to get my (new) airport extreme to work. I have internet access (via Comcast) when I go directly from the router to my Mac. When I plug it into the airport extreme unit, I get the green light, but my Mac can't seem to find the signal. Any ideas?

    That Comcast modem needs to be completely reset to be able to issue an IP address to the AirPort Extreme.
    Power off the modem completely by pulling the power cable from the back of the device or from the wall AC socket. Pull the battery as well if it is easily accessible.
    Let the modem rest for 30 minutes
    Power off the AirPort Extreme as well and leave it off
    After the power down period, reinstall the battery if it was pulled, start the modem first and let it run for 5 minutes by itself
    Then, start the AirPort Extreme the same way
    Check the network and report on your results.

  • SOLVED: Dropped connections with Time Capsule and cable modem/router

    I've been dealing with random dropped connections for quite a while and I thought that it would be useful to share what I've found.
    I was having a very puzzling problem where my internet connection would drop randomly on wireless devices. On my laptop, webpages would suddenly become unresponsive for a minute or two, Mail would have connection problems and complain, etc...but incredibly randomly and definitely not repeatable or in any pattern that I noticed.
    I also have 2 Nest thermostats in the house which connect via wi-fi. I noticed that they would randomly show Offline very often when viewed from a webpage or iPhone app, but the Nest front panels showed that they were connected with a strong signal.
    As I said, the dropped connections were very sporadic. Most of the time, everything worked, but every once in a while...bam.
    I worked with the level 3 tech support guys at Nest for over a week to figure out what was going on. We went through settings on my router and Time Capsule and everything seemed proper and okay. I even replaced the Nests with new ones but still had the same problem. We were all completely stumped.
    Yesterday, my laptop dropped it's connection at the same time my wife's laptop dropped hers. At this point, I wondered if something was wrong with the Time Capsule or maybe my internet provider.
    I called AppleCare to see if they could help with debugging the problem. They passed me up to a senior wi-fi tech and he asked me many questions about the configuration of my network. My home network looked like this yesterday (see crappy diagram below)
                                                         Motorola Cable modem/router
                                                                                 |
                                                           Netgear multiport switch
                                                          |          |         |         |          |
                                                         hardwired Macs,            TimeCapsule (bridge mode)
                                                         laser printers,                   |   |   |   |   |
                                                          Apple TVs                       laptops, Nest, iphones
    This configuration seemed correct to me. The Time Capsule in bridge mode would mean that the cable modem/router would be handling DHCP so all the devices would be on the same network and I could print from a laptop to one of my printers and the laptops could connect to the hardwired Macs, etc..
    The AppleCare technician said he thought that bridge mode was the problem. He mentioned that there was a known issue that in this configuration, the IP addresses could get lost between the cable modem/router and the Time Capsule. He said it would be best if the Time Capsule was in DHCP/NAT mode and the first device before the switch, this way the Time Capsule was the only device passing out IP addresses.
    So I repatched my network like this:
                                                       Motorola Cable modem/router
                                                                                 |
                                                       TimeCapsule (DHCP/NAT mode)
                                                                |                                       |   |   |   |   |
                                        Netgear multipart switch                      laptops, Nest, iphones
                                             |         |         |        |
                                               hardwired Macs,           
                                                 laser printers,                 
                                                   Apple TVs                     
    I can tell you that in the past 24 hours, I haven't seen anything lose a connection. Not even the Nests which seemed be on and off all the time. And, in this configuration, all the devices are on the same network and able to speak to each other.
    I hope that helps someone.

    So you're saying that Bridge Mode not functioning properly is a well known issue?
    Not to me.. I have not had issues with the TC in bridge. And it is my prefered setup. I think it is better as a wireless AP and network hard disk than a router any day of the week.. but there are other ways to skin the cat if it is proving unreliable. I am at the moment using a wireless bridge from the Gen4 TC to a Gen4 AE upstairs for TV internet streaming.. it started off very reliable.. but of late I guess I need to reboot it every few days. And it has required a full reset two or three times.. although I probably need to take some of the blame for those. I am not over worried.. i do not believe in wireless bridges except for the most interim of arrangements.. it will be wired in ethernet ASAP.
    Wireless should always be used in a way that respects its status as voodoo.. not stable technology. NOT SCIENCE.. it is more a bag of beads and rattles.
    Is there a way to change the cable modem/router to avoid the double NAT problem?
    The answer to this may depend on your ISP. Did they provide the modem? If so they may lock it down so you have no control. But normally a Motorola cable modem will not have a bridge mode as such but will have a method of turning off NAT.. (and wireless).. this amounts to the same thing.
    Once you turn off NAT.. you need to power cycle the modem so the TC gets the public IP in router mode. The power cycle time might be 5min or 20min or overnight.. it again depends on your ISP.. but you need to stop the modem capturing the public IP so it can be passed to the modem.
    Depending on where you are in the world.. US is most concentration of cable network.. you can go out and buy your own modem. Pick one on your ISP list and steer clear of SB.. at least with the apple routers they are problematic.
    It also can be a case that the cable modem is SB model and therefore more problematic. Sorry I have forgotten the recommendation for what to buy. There are a number of posts here about it but search is terrible now. (or I am too old to figure it out). I will get Bob to poke his nose in and tell you what works for him.

  • Airport express and comcast telephony modem

    I just had Comcast setup cable modem/telephony in my new home.
    Technician set up and was only able to get the internet to work if plugged directly from modem into network card on the PC notebook.
    I replaced that cable with the airport express, got a green light. both the PC and the mac found the wireless connection and I had internet access from both.
    About 2 days later I lost my internet connection. Both machines still find the wireless and report strong connection. but no browser connections.
    Interestingly enough, the PC wanted to download some MS updates and was able to do that, but still no connection via IE, Safari, Firefox.
    Talked with several techs from Comcast, finally last night I just go the one direct connection with cable working again.
    Any other experiences like this??? I want to use wireless and just need to know what the best way to proceed may be.
    Thanks,
    Bill
    imac g5   Mac OS X (10.3.9)   also running a powerbook g4

    Alexkywalker, Welcome to the discussion area!
    Whenever you switch the Ethernet connection from a cable modem from one device to another you need to power down the modem. This will force the cable modem to forget the device it was talking with. The cable modem will then discover the new device and communicate with that.
    BTW, the AirPort Express (AX) has an auto-sensing Ethernet port and therefore will work with any type of Ethernet cable.

  • Apple Time Capsule and Comcast Internet.. a Relationship from HE77

    Hello, 
    I cannot believe I have waited this long to ask for help from you guys, but here I am pleading for advice..
    I have Comcast Internet, and Direct TV television service.  I've been experiencing major issues with both but I think that I've realized the issue.  My wifi signal with Comcast All in One or the seperate modem.router they tried SUCKED!!! But I'm pretty sure that the issue is the fact that I have 2 digital baby monitors that run on a 2.4ghz frequency, which is exactly the frequency that Comcast wifi runs on. 
    The reason why I brought up the Direct TV thing is bc I've had them at my house several times because my Whole Home Media Center simply would not stay online, and when it did, its speeds were so slow downloading on demand content.  But, everything in my house is slow, not just Direct Tv.  This week the Direct Tv people hardwired their equipment directly to the Arris All in One Comcast router so that shoule alleviate that issue. 
    My thoughts are this. I know that my Apple Time Capsule can put off 2.4 as well as 5ghz frequency.  So my questions are:
    Can i have both the all in one AND the time capsule putting off their own wifi signals.. The all in one using their standard 2.4ghz for some things, and the Time Capsule putting of the 5.0ghz for others.. If so, how do I do this and not have any issues such as double NAT, and things like that?
    Should I just put the All in One in Bridge mode, and simply use the 2.4ghz and 5.0ghz from the Time Capsule to address this issue?  How do i do that? Also, would having the direct tv equipment plugged into one of the 4 ehternet ports on the All in One still allow it to pull internet from it, or should I just plug that into the time capsule as well?
    Are there devices that for whatever reason will NOT be able to log onto the 5ghz frequency? 
    I keep hearing about bandwith this, and bandwith that.. I know I have a lot of devices pulling internet at once including, 5 direct tv recievers that somehow always need to be online, 3 iphones, 2 ipads, imac, apple tv, smart tv, laptop, xbox 360 (which really isnt ever even plugged in)  Is there any reason to be fearful that the bandwith the Time Capsule puts out may not be able to handle this load any better or worse than the all in one?
    I will but lunch and/or dinner for anyone that can help me get this working, i swear!!

    But I'm pretty sure that the issue is the fact that I have 2 digital baby monitors that run on a 2.4ghz frequency, which is exactly the frequency that Comcast wifi runs on.
    That will sure as anything mess up your wifi.
    This week the Direct Tv people hardwired their equipment directly to the Arris All in One Comcast router so that shoule alleviate that issue.
    Ah.. hard wired.. that is the solution. Do not use wireless for media streaming.. it is destined to fail.
    Can i have both the all in one AND the time capsule putting off their own wifi signals.. The all in one using their standard 2.4ghz for some things, and the Time Capsule putting of the 5.0ghz for others.. If so, how do I do this and not have any issues such as double NAT, and things like that?
    You cannot turn off 2.4ghz in the TC.. but that is unlikely to be an issue.
    Bridge the TC.
    Setup wireless to create a wireless network.. Use the same SSID as the Comcast all in one. Same security.. but use a different channel.. how you will do that with baby monitors x 2 I am not sure.. you may have to accept some overlap. There are only three non-overlapping channels, 1, 6, 11 .. pick the least signal one where you setup the TC.
    Should I just put the All in One in Bridge mode
    No you cannot do that. You can turn the wireless off though.
    Also, would having the direct tv equipment plugged into one of the 4 ehternet ports on the All in One still allow it to pull internet from it, or should I just plug that into the time capsule as well?
    That is why the unit cannot be bridged.. you will mess up the TV.
    Are there devices that for whatever reason will NOT be able to log onto the 5ghz frequency?
    Most old stuff.. only the most recent iphone and ipad are 5ghz. Most stuff requires 2.4ghz.
    And there is an issue.. range of the 5ghz is poor.. you need high power wireless devices.. and none of the apple routers rate above mediocre. Even high power ones suffer dropoffs.
    I keep hearing about bandwith this, and bandwith that.. I know I have a lot of devices pulling internet at once including, 5 direct tv recievers that somehow always need to be online, 3 iphones, 2 ipads, imac, apple tv, smart tv, laptop, xbox 360 (which really isnt ever even plugged in)  Is there any reason to be fearful that the bandwith the Time Capsule puts out may not be able to handle this load any better or worse than the all in one?
    To be honest it is not going to fix the basic problem.. you probably do not have enough internet bandwidth share.. but the more devices connected the lower time slice each one gets .. that isn't the main trouble though.. it is the efficiency also drops off. Apple routers have no QoS.. this is important.. some things need real time connections.. streaming media, voip, etc.
    Other stuff doesn't .. uploading or downloading email or updates. It is important that a choked system has a way of getting the best out of limited resources.. and that is QoS Quality of Service.
    Look at a better router.. I recommend Asus RT-N66U as having far superior range and handling QoS.
    You should also do a proper site survey to see how much wireless signal you really have.. but again you run into trouble.. the baby monitors are not going to show up unless they are wifi based, which is unlikely.
    Sorry but until you can finish with the baby stuff you are going to have to live with non-ideal world.

  • Connect my Airport Extreme to Comcast modem

    I have just ordered Comcast high speed internet service and they installed a Motorola Surfboard SB5120. They plugged it into my computer directly and I thought it was running fine. When I disconnected and tried to install it in my Apple Extreme, it doesn't work. I understand from reading some of the other topics that Comcast protects its bandwidth by not allowing routers to distribute to other computers, but can I change that?
    I use 2 hard wire and 2 laptops around the house, can anyone help me configure the modem to distribute the signal?

    I have an Arris TM402P cable modem that I rent from Comcast and it has a reset button on back which is accessed by pushing in with a pin or tack. This works to reset the modem without removing battery. Comcast said to disconnect modem from router or computer, hold for 10 seconds, allow to reset for 3 minutes or more, and then connect to router or directly to computer (Mac). This works fine for me and yes you can not switch from direct connection to router or back again without a hard reset such as above.
    BTW, are you happy with performance of Apple AirPort Extreme Base Station with Comcast. I'm thinking of getting one since my DLink router seems to be on it's way out - 2+ years old. thanks

  • Airport express and comcast

    Hi:
    I have a i book G4 and recently got connected to comcast cable internet and although the internet works if connected directly to my computer, it does not work with airport express.
    the light on the airport express is yellow?
    Dont know why, it was working fine with bellsouth broadband.
    would appreciate some help
    Thanks

    First, make sure to perform a complete power recycle of your network components.
    Modem/Router Power ReCycling
    - Power-off the Cable modem & AirPort Express Base Station (AX). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    - Power-on the Cable modem; Wait at least 30 minutes.
    - Power-on the AX; Wait at least 5 minutes.
    Setup the AX
    Connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, using the AirPort Admin Utility, try these settings:
    AirPort tab
    - Base Station Name: <whatever you wish or use the default>
    - AirPort Network Name: <whatever you wish or use the default>
    - Create a closed network (unchecked)
    - Wireless Security: Not enabled
    - Channel: Automatic
    - Mode: 802.11b/g Compatible
    Internet tab
    - Connect Using: Ethernet
    - Configure: Using DHCP
    - WAN Ethernet Port: Automatic
    Network tab
    - Distribute IP addresses (checked)
    - Share a single IP address (using DHCP & NAT) (enabled)

  • Airport Express and Comcast Revisited

    Ok, I just can't figure this out. I have a Dell XPS PC wired using a USB 2.0 cable to a Motorola Modem on Comcast. I have plugged my AX in using the ethernet port. My laptop is a brand new Macbook Pro. I have tried most, if not all of the suggestions here and called Apple Support (which couldn't figure it out and then disconnected me) all to no avail. I'm really frustrated and have no idea what to do now. The PC doesn't recognize my AX at all and the laptop recognizes it, but I can't access the Internet (the familar complaint). Any suggestions anyone has would be greatly, greatly appreciated.
    Thanks
    Macbook Pro   Mac OS X (10.4.10)   Dell XPS Desktop

    Is it possible that this is something as simple as a bad Ethernet cable?
    It would certainly be worth switching the existing one with one you know works. While we're at it, let's double-check your AX's settings...
    AirPort Express Base Station Setup (AX) w/High-Speed Cable Modem
    Modem/Router Power ReCycling (optional)
    - Power-off the Cable modem, AX, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    - Power-on the Cable modem; Wait at least 30 minutes.
    - Power-on the AX; Wait at least 5 minutes.
    - Power-on the computer(s)
    Perform a "hard" reset of the AX (optional)
    - (ref: http://docs.info.apple.com/article.html?artnum=108044)
    Setup the AX
    Either connect to the AX's wireless network or connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, using the AirPort Admin Utility check these settings:
    AirPort tab
    - Base Station Name: <whatever you wish or use the default>
    - AirPort Network Name: <whatever you wish or use the default>
    - Create a closed network (unchecked)
    - Wireless Security: Not enabled
    - Channel: Automatic
    - Mode: 802.11b/g Compatible
    Internet tab
    - Connect Using: Ethernet
    - Configure: Using DHCP
    - WAN Ethernet Port: Automatic
    Network tab
    - Distribute IP addresses (checked)
    - Share a single IP address (using DHCP & NAT) (enabled)

  • Setting up Airport Extreme and Comcast

    Hi!
    I recently purchased and Airport Extreme for my G4 iBook. I already have Comcast for my regular HP computer. I cannot sucessfully set up the Airport to work with my Mac. I don't have Apple care and my husband uses windows and has not been able to do it either. I have heard that the it's difficult to hook up the Airport w/Comcast...is this true? I called comcast and they said they didn't know how to do it...I would have to call Apple.
    Anyone out there that can offer a step by step on how to get this working? Or does anyone know if I can hire someone to come my house to hook it up? I'm getting a little frustrated. Thanks for any advice!

    Hello DelilahBelle. Welcome to the Apple Discussions!
    AirPort Extreme Base Station Setup (AEBSn) w/Cable Modem
    Perform a "hard" reset of the AEBSn.
    o (ref: http://docs.info.apple.com/article.html?artnum=107451)
    Modem/Router Power ReCycling
    o Power-off the Cable modem, AEBSn, & computer(s); Wait at least 30 minutes.
    o Power-on the Cable modem; Wait at least 15 minutes.
    o Power-on the AEBSn; Wait at least 5 minutes.
    o Power-on the computer(s)
    Setup the AEBSn
    Temporarily connect your computer directly (using an Ethernet cable) to one of the LAN ports of the AEBSn, and then, using the AirPort Utility in Manual Mode, check these settings:
    AirPort - Base Station
    o Base Station Name: <whatever you wish or use the default>
    o Base Station Password: (optional)
    o Contact: (optional)
    o Location: (optional)
    o Set time automatically (optional)
    o Time Zone: <select your time zone>
    o Status Light: Always On (Default)
    o Allow configuration over Ethernet WAN port (unchecked)
    o Advertise configuration globally using Bonjour (unchecked)
    AirPort - Wireless
    o Wireless Mode: Create a wireless network
    o Network Name: <whatever you wish or use the default>
    o Allow this network to be extended (unchecked)
    o Radio Mode: 802.11n (802.11b/g compatible)
    o Channel: Automatic
    o Wireless Security: None
    AirPort - Wireless - Wireless Options
    o Region: <select your region>
    o Multicast Rate: 2 Mbps
    o Transmit Power: 100%
    o Create a closed network (unchecked)
    o Use interference robustness (unchecked)
    Internet - Internet Connection
    o Connect Using: Ethernet
    o Configure IPv4: Using DHCP
    o IP Address: <provided by your ISP>
    o Subnet Mask: <provided by your ISP>
    o Router Address: <provided by your ISP>
    o DNS Server(s): <provided by your ISP>
    o Domain Name: <provided by your ISP>
    o DHCP Client ID: (optional)
    o Ethernet WAN Port: Automatic (Default)
    o Connection Sharing: Share a public IP address
    Internet - DHCP
    o DHCP Range: 10.0 1.x
    o DHCP Beginning Address: 10.0.1.2
    o DHCP Ending Address: 10.0.1.200
    o DHCP Lease: 4 hours
    o DHCP Message: (optional)
    o LDAP Server: (optional)
    o DHCP Reservations: (optional)
    Internet - NAT
    o Enable default host at: (leave blank)
    o Enable NAT Port Mapping Protocol (checked)

  • HT1331 I just bought a airport wireless router I have a time warner cable modem. I have hook up the modem correctly to my new apple airport router and my modem is not working with the apple airport router. what do i need to do?

    I just bought a airport wireless route and I have a time warner modem. My problem is my modem is not connecting to my apple airport router. What do I need to do?

    Power cycle the cable modem.. you may try leaving it off 5min.. might be enough.. sometimes you need 15min or even longer.. Followed by power cycle of the AE.
    Nothing else should be connected to the modem.. except the router that will get the public IP as they only hand out ONE>

  • Wireless printing with airport extreme and uverse modem

    Hi,
    I'm trying to hook up an airport express so that my PC Windows 7 and Mac Mini mid 2011 can print to both of my laser printers.
    The dell is network attached and the oki is network attached as well as usb attached directly to the express.
    Both systems see the printers but when i send a print job from the MAC it just errors out.  If i send it from the pc like normal then it still works ok.
    I also can't see either printer from my iPad 2 running iOS 5.0.1
    Right now I'm running a UVerse 3800 router/modem and i have the airport express ethernet connected to one of the lan ports of the uverse router.
    All printer drivers are current as well as the MAC software.
    Help

    The dell is network attached and the oki is network attached as well as usb attached directly to the express.
    If both printers are Network-Ready, then there is no need to connect either to the AirPort Express Base Station (AX) by USB. Being Network-Ready, these printers have their own built-in print servers which should be controllable by their front-panel interface and/or via a web-based interface.
    I also can't see either printer from my iPad 2 running iOS 5.0.1
    Unless both printers are AirPrint-enabled, no iOS device will be able to print to them directly.

  • Time Capsule and Wireless Modem/Router

    I have recently just moved. In my old apartment I have my time capsule connected to my modem that was not wireless, and I was using it creating a wireless network and backing up my mac book pro.
    Now that I have moved, my new cable company has supplied me with a modem and wireless router in 1. It creates its own wireless network.
    The internet works fine on the network supplied by the new router. When I plug in my TC into the router (using a ethernet cable) it still backs up my mac book, however the light still flashes and still wont connect or make a new network.
    I am wondering what is the best way to set up my new wireless modem/router with my time capsule:
    Should I leave as is with it still backing up my macbook or is there a better way to set it up so I have my own mac network supplied by the TC, as well as the current one supplied by the company router?

    You have a choice here..
    The simple way to set this up is bridge the TC.. I think that is how it must be setup otherwise your Mac could not back up to it.
    The fact that the wireless network of the TC is unavailable is not a major issue unless the current router is slow.
    You can do a reset of the TC.. I recommend to still download and use 5.6 utility
    http://support.apple.com/kb/DL1482
    Still far superior to the one in Lion. You might need to do it at first with ethernet directly to the TC and set up wireless again.. use short name with no spaces no special characters. Fix and lock the 2.4ghz wireless channel.
    Go to the internet tab, connection sharing and make sure the connection sharing is set to off bridge mode.
    Once you do that, plug the TC back into the main router by ethernet.. reboot the whole system.. restart in order modem.. tc.. clients. It should now appear as TC wireless network.
    The alternative is to turn off wireless or even bridge the modem router and use the TC in router mode. You will need to look up how to do that. That would make the current modem just like your old one which was a straight pure modem.. but you can easily run into trouble so I think it is not the best option here.

  • Airport Extreme and Westell Modem problem

    Two days ago I bought a new Airport Extreme to replace my Belkin Wireless G router which operates without problems. I have spent hours unsuccessfully trying to get my AEB to work. My Westell modem is in bridge mode, and each time I configure my AEB to connect via PPoE my results are a flashing amber light on the AEB and a scrolling message next to my airport connection icon which states "Attempting to Negotiate PPoE." After several seconds this message disappears, the airport icon shows full signal strength but I'm unable to connect to the internet. The light is still flashing amber and the Airport Utility indicates that there is a problem with the IP address from the modem.
    Reconfiguring the AEB to connect via DHCP results in a green light and the Airport Utility indicates that all is well and I'm connected to the internet. However, each time I try to connect to the internet I'm taken to the configuration page of my Westell Fast Access modem.

    I had a similar problem. I had to switch my computer's Airport seting to DHCP from PPPoE. Then I was able to access Airport Utility(be sure to upgrade to 5.1). My Airport Basestation Internet setting was on "Always On". I switched it to "Automatic". Then switch my computer network/Airport setting back to PPPoE. Hope this helps.

  • Airport Express and TWC Modem - extremely slow

    I hope someone can help! I have a cable modem from Time Warner. When I'm directly connected, it flies, but once I connect to through the Airport Express, it slows down to a crawl.
    I have the new Express and have done the hard reset several times. I believe it's something to do with the settings but can't seem to get them to work together.
    Any ideas?

    I seem to have the same problem. Everything was fine up until the 10.5.4 update--I wonder if that has anything to do with it?
    Anyway, my browsing began to slow when connected to AE. I've tried various browsers and they all began to function the same way--slow.
    So I connected my cable modem directly to my iMac and behold, I was browsing the net at lightning speeds again.
    I've had my AE for a few months, I'm wondering if it's the AE or Leopard. Also, I'm wondering if I can return it to the Apple store and get a new one?

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