AirPort drops off continually while listening to Spotify, how do i solve this issue?

Airport drops off continually while listening to Spotify, how do i fix this?

Hello @Kelly45!
Thank you for posting on the HP Forums!
I can see your printer is showing offline when it is in fact online.  The first thing I suggest is to remove the power from the printer and the router and restart the computer.  After 20 seconds plug the router and printer back in and see if you still experience the issue.  I also suggest moving the router or printer so they are 5-10 feet apart.  Too close and too far away may cause odd connection issues.  You will also want to ensure the router is not next to speakers or a TV.  Other electronics can effect Wi-Fi signal as well.
If you are still experiencing the issue then it may be software related.  I recommend uninstalling the HP software. After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
To uninstall HP software click here: Uninstalling HP Software
To perform a disk cleanup click here: Performing a Disk Cleanup
To download the HP software click here: HP Software and Driver (Click "Download" next to HP Officejet Full Feature Software and Driver)
Please post back and let me know how it goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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    Thank you for posting on the HP Forums!
    I can see your printer is showing offline when it is in fact online.  The first thing I suggest is to remove the power from the printer and the router and restart the computer.  After 20 seconds plug the router and printer back in and see if you still experience the issue.  I also suggest moving the router or printer so they are 5-10 feet apart.  Too close and too far away may cause odd connection issues.  You will also want to ensure the router is not next to speakers or a TV.  Other electronics can effect Wi-Fi signal as well.
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