Airport Express 802.11n - Solid amber light after initial setup

Hi,
I got my refurbished Airport (from the official Mac Store) earlier this week.
It actually looked brand new, from the packaging to the flawless device itself.
I plugged it in and set it to act as a bridge, and after it had rebooted, Airport Utility could no longer find it.
As the title states, the light is solid amber. When it boots, the green light comes up for a split second before it turns amber.
I have tried countless times to do the factory default reset to no avail. The light blinks when i hold in the reset button, but other than that it seems completely dead.
I live in a share, without amin access to the router.

Welcome to the discussions!
It sounds like you have tried to reset the device by holding in the reset button while it is plugged in until the amber light blinks quickly, correct?
Try this instead:
Power down the Express
Hold in the reset button and keep holding it in while you plug the power back in
Release the reset button after approximately 10 seconds
This full hard reset will return the device to factory defaults so you can reconfigure it. If you still have issues after trying this a few time, you have a defective Express that should be exchanged.

Similar Messages

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    Hoping someone here might be able to give me some guidance on this.
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    Respectfully submitted
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    But I was finally able to get it to work by putting the airport express on an extention cord, and repositoining it about halfway up the wall on a makeshift shelf. Now my iPod touch "sees" the wireless network, so I'm able to control iTunes from the back room. Additionally, my windows netbook (Acer aspire One) sees my itunes library, although that only wo Wr ks some of the time. Not quite sure why it performs sometimes and not others.
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  • Airport Express 802.11n Wi-Fi alternating green amber light

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    As a last resort, try a Factory Default Reset to see if that might help.
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  • After setting up my brand new Airport Express 802.11n and accidentally using it to connect my iMac to the network...my iMac no longer connects through Ethernet?  Any ideas...I have tried everything without success!!

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    John, thanks for the email so quickly.
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  • About My New Apple Airport Express 802.11n Wi-Fi Router

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    Hi Byron,
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  • Airport Express 802.11n problem

    I have an Airport Express 802.11n.
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    Here's an update:-
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  • Airport Express 802.11n on third party network

    Hi,
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    Did you set up the new AX in "Join a wireless network" mode? After you restart the AX, is there a steady green light on it? Can you see the AX on Airport Utility.
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  • BDP-N460 Blue Ray - Wanting to implement Airport Express (802.11n) as Wi-Fi

    Hi All,
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    I may have to wait to do the tests in the same room as the Linksys. What would the tests include? Setting up the Express directly to the (cable) modem?
    This was a suggestion to test signal strength. If you want to try to configure it now, here is how you would do so:
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    Hold in the reset button on the AirPort Express until you see the amber light begin to blink more quickly. Hold another second or two when you see this, then release the reset button.
    Temporarily, connect an ethernet cable from your computer to the AirPort Express.
    Open AirPort Utility and click Manual Setup
    Click the Base Station tab (under the row of icons) to assign a name to your Express, a device password (write this down) and adjust Time Zone settings
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    Place a check mark next to Allow ethernet clients. This activates the ethernet port
    Wireless Security = Exact setting as the Linksys. This is always the most difficult part of trying to get an Express to join a wireless network. It won't pick the right setting by itself. You have to tell is exactly what to do.
    Wireless Password = Password for the Linksys network if security is being used
    Confirm Password
    Click the Update button at the lower right of the window. Don't panic when the AirPort Express "disappears" from AirPort Utility, this is normal. As soon as you see the message that the settings have been stored to the Express, close AirPort Utility and disconnect the ethernet cable. The Express will restart and if your settings are correct, you will have a green light in 20-25 seconds.
    If you don't get a green light, something is wrong with the configuration settings, probably the security setting. You'll have to start all over again with the reset of the Express and try again.
    Now, test the connection by first plugging your computer in to the Express, (turn off wireless on the computer) and see if you can get an internet connection. If you can, it should be simply a matter of plug and play with the Sony, following the instructions in the manual. Almost all Audio/Video devices will connect to the internet automatically when they have an ethernet connection. No special configuration is normally required.
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    Good luck, post back on your results.

  • Resetting Airport Express 802.11n Wi-fi

    Hi. I'm having problems with my new AirPort Express 802.11n.
    I am attempting a factory reset, but am reading conflicting instructions. Please confirm the correct (sequence) of steps: (a) hold down reset button (b) plug into power while holding down the button (c) wait until light flashes. This is where I get confused: in the manual, it says wait until it's flashing amber and on the Apple website: http://support.apple.com/kb/HT1450?viewlocale=en_US it says wait until it flashes green 4 times. Which is the correct way? And, do I have the DSL model connected to the Airport Express while I'm resetting, or just the Airport Express by itself?
    And, any tips on getting the Airport Utility to recognize the AirPort Express so that it can be configured?
    Any type of advice / help would be appreciated.

    This is where I get confused: in the manual, it says wait until it's flashing amber and on the Apple website: http://support.apple.com/kb/HT1450?viewlocale=en_US it says wait until it flashes green 4 times. Which is the correct way?
    The support link is correct. You should see four green flashes.
    And, do I have the DSL model connected to the Airport Express while I'm resetting, or just the Airport Express by itself?
    Although it is not required, I would disconnect the DSL modem when performing a reset.
    And, any tips on getting the Airport Utility to recognize the AirPort Express so that it can be configured?
    If you attempting to access it wirelessly with the AirPort Utility, be sure that you first connect to the AXn's wireless network. If that still doesn't work, try (temporarily) connecting you computer directly, using an Ethernet cable, to the Ethernet port on the AXn ... and then, try accessing it with the AirPort Utility.

  • Airport Express 802.11n does not support 5 ghz range

    I have a Airport Extreme and a Airport Express both are 802.11n. I have the Airport Extreme setup to 802.11n (5ghz only). The Airport Express 802.11n will not work in the 5ghz range no matter what I do.
    If I change the Extreme to 802.11n (2.4 ghz only), and set the Express to 802.11n 2.4ghz, it works fine.
    Both systems have been upgraded to the 5.3.1 firmware.
    Apple claims the Express works in the 5ghz range. The unit I have does not..so what is the deal?
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    I finally got this to work at 5ghz.
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  • AirPort Utility doesn't support my version of AirPort Express  802.11n

    I have OS X Yoesmite installed and now my AirPort Utility doesn't support the version of AirPort Express  802.11n . Any advice?

    AirPort Utility 6.3.4 in Yosemite does support both versions of the  802.11n AirPort Express.
    What is the model number of your AirPort Express?  If you are not sure, look on the side or bottom of the Express. The model number starts with an "A" followed by four numbers.
    Hard to see the model number.....you may need a magnifying glass and good lighting.

  • Unable to Connect Using New AirPort Express 802.11n

    My mom purchased an AirPort Express 802.11n wireless router (AX) and I, as the designated "technology guru", was tasked with setting it up. Unfortunately, I am having problems out of the box.
    When I connect it to the wall, it is found by AirPort Utility, but when I try to set it up, it is unable to connect to the wireless network. ("An error occurred joining the selected wireless network." "An error occurred, close the configuration window and try again.") This is annoying because I have an older AX and it was true to the "it just works" Apple mantra. It is also annoying because the error message has a comma splice.
    Feeling pretty proud of my "technology guru" title, I come here to see what I could be doing wrong. I try connecting the computer directly to the router via ethernet cable. With this, I am able to setup my wireless network. I am still not able to connect to it. Additionally, once the AX has been configured, the AirPort Utility can't find it.
    I tried updating firmware to 7.5.2. I've tried downgrading to 7.3.2. I've tried hard resets, soft resets. Every tip I could find I have tried. Please help. My self-confidence is wearing out.
    Is it time for a call to Apple or a visit to the Apple Store?

    Are you trying to configure the Express to "join" the wireless network?
    If yes, the message you are receiving is likely an indication that you do not have the correct security settings selected for the Express. Unless the security settings between the wireless router and Express match up exactly, the Express will display the error that "an error occurred, etc".
    The easiest way to confirm if you have this problem is temporarily set the main wireless router to "no security" and try to connect the Express that way. If you can connect, then you know that it is a security issue.
    Please tell us the exact setting for security that the wireless router there is using and we'll try to give you some more ideas.
    The Express will connect. It's just a matter of finding the right settings.
    Message was edited by: Bob Timmons

  • I have an airport express (802.11n) which download do I need to get it work on Windows 8.1?

    I have an airport express (802.11n) which download do I need to get it work on Windows 8.1?

    That one doesn't work.
    Verstuurd vanaf mijn iPhone
    Op 19 nov. 2014 om 13:55 heeft "Apple Support Communities Updates" <[email protected]<mailto:[email protected]>> het volgende geschreven:
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    You received a reply
    Bob Timmons<https://discussions.apple.com/people/Bob+Timmons?ac_cid=op123456> has replied to your question. You can view the full discussion<https://discussions.apple.com/message/27128939?ac_cid=op123456#27128939> in Apple Support Communities.
    I have an airport express (802.11n) which download do I need to get it work on Windows 8.1?<https://discussions.apple.com/message/27128939?ac_cid=op123456#27128939>
    It has been some time since Apple updated AirPort Utility for Windows. The current version is 5.6.1.
    It runs on Windows 7, but I have not checked on Windows 8.
    AirPort Utility 5.6.1 for Windows<http://support.apple.com/kb/dl1547>
    Correct Answer <https://discussions.apple.com/email/thread/6679920/correct/27128939> Helpful Answer <https://discussions.apple.com/email/thread/6679920/helpful/27128939>
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  • Speed issue with TC and Airport Express 802.11n in WDS mode...

    Here is my problem.
    I replaced my older base station / Express duo with
    a new Time Capsule (1TB) and a new Airport Express (802.11n).
    I set up the network with the TC as base station running a WDS network (WDS main) and the Express is the WDS remote.
    When I check the wireless clients from the TC, I find my iMac running at 130Mbits and the Extreme at 54Mbits.
    No other wireless clients are connected to the network (I kept my slower network as a parallel one for my "older" Macs).
    The only other connected device is my Dish network DVR that is connected via an Ethernet cable directly to the Express.
    So my question is why does the Express not communicate at >54 speed rate with the TC?
    And, why does my iMac connect with 130 and not with 300Mbits?
    Any thoughts?

    Instead of using WDS, you should take advantage of the "Allow this network to be extended" option that is available for the 802.11n AirPorts including the TC. WDS only operates in the 802.11g radio mode.
    Here's the basic setup:
    o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
    o Open AirPort Utility and select the base station that will connect to the Internet.
    o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
    o Click AirPort in the toolbar, and then click Wireless.
    o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
    o Next, select the base station that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
    o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
    o Enter the base station network and base station password is necessary.
    o Click Update to update the base station with new network settings.
    (ref: Page 46 of "Designing AirPort Networks Using AirPort Utility).

  • I'm trying to extend the range of an Airport Extreme 802.11g by adding an Airport Express 802.11n. I set the Express up to join the existing network, but it does not make any difference in the range of the network. What's wrong?

    I'm trying to extend the range of an Airport Extreme 802.11g by adding an Airport Express 802.11n. I set the Express up to join the existing network, but it does not make any difference in the range of the network. What's wrong?

    Let me see if I can help you with the basic WDS configuration steps:
    Note: To help facilitate the setup, temporarily connect the AXn directly to the AEBS LAN port using an Ethernet cable. Once the setup is complete, you can move the AXn to the desired location. For all configuration steps you will be using the AirPort Utility. Before starting, be sure to jot down the AppleIDs for both base stations.
    802.11g AirPort Extreme Base Station (AEBS) Configuration
    AirPort Utility > Select the AEBS > Manual Setup > Wireless tab
    Wireless Mode: Participate in a WDS network
    Manual Setup > WDS tab
    WDS Mode: WDS main
    Allow wireless clients (checked)
    WDS Remotes: <enter the AppleID for the AXn here>
    Click on Update and allow the base station to restart.
    802.11n AirPort Express Base Station (AXn) Configuration
    AirPort Utility > Select the AXn > Manual Setup > Wireless tab
    Wireless Mode: Participate in a WDS network (Note: You may have to hold down the Option (Mac) or Control (PC) key to see this option in the list.)
    Manual Setup > WDS tab
    WDS Mode: WDS remote
    Allow wireless clients (checked)
    WDS Main: <enter the AppleID for the AEBS here>
    Click on Update and allow the base station to restart.

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