AirPort Express & AirPort Utility

Hi Everyone, I have an interesting problem (at leats I think it's interesting ).
I added an AirPort Express to my existing wireless network (which took some manual configuration with a LAN cable) and I have everything working, almost. I can play song on my stereo using AirTunes, and I can see the AirPort Express when I use the Configure Other option in the AirPort Utility, but for some reason the AirPort Utility is unable to detect the AirPort Express.
I am using Vista 64, with a D-Link DIR-655.
I'm pretty sure I'm just missing somethig really obvious, but if you could enlighten me, it would be much appreciated.
Cheers
Shawn

Apple does not currently provide a way to download the latest Windows version of the Airport Utility if you haven't already installed Airport Utility 5.0 from the CD that ships with the Airport Extreme N Base Station.
However, you can obtain it using this slightly convoluted process:
1. download "AirPort Base Station Update 2007-002 for Windows" from Apple's web site. You cannot run that update straight away, because it will terminate with an error message indicating that a copy of Airport Utility 5.0 isn't already installed on your PC, so the update cannot proceed.
2. use a Winzip utility to extract the contents of the file you downloaded (called Airport521update.exe) to another folder.
3. the contents of that folder should include four files - applesoftwareupdate.msi, apsetup.msi, apsetupadmin.exe, and bonjour.msi
4. go to All Programs -> Accessories. Right click on the "Command Prompt", select to "run as administrator", and click continue when Windows asks for your permission to run this command.
5. in the command prompt window, type and execute the command
msiexec /i pathto_folder_of_files_youdownloaded\apsetup.msi /qb ap50isinstalled=1
That's it! This method simply forces the installer into thinking Airport 5.0 is already installed, thus letting the installer complete its job of installing a full working copy of the updated version. The process also installs Bonjour for Windows, which will simplify the task of configuring on the PC any printer connected to the Base Station.

Similar Messages

Unable to see Airport Express from Windows Airport Utility

I am setting up an Airport Express to connect remote speakers for a friend with windows base system. The router is a TrendNet.
I have managed to add the Airport Express to the network. I can ping the router, and if I put in the IP address to Airport Utility it is found and I can configure it. Airport Utility on it's own however will not find the Airport Express.
I can currently play to the Airport speakers from multiple iPhones also on the network, so I know that part is working as well. What is not working is the Airport Express is not showing up in iTunes as an available speaker. I am guessing that as the Airport Utility also will not recognize it that is had something to do with firewall rules on the Windows 7 computer or Trendnet Router. I checked Windows 7, and there are four Bonjour entries and one iTunes entry. All seem set open for incoming requests.
At this point I'm puzzled. Any network gurus out there have new ideas?
Thanks
Gary

I just ran both the verify and repair options on both the permissions and the volume. The ~/Library permissions are repaired, but that was all. I also checked the software update, but I have all the latest installed, it seems.
Where can I check my AirTunes version? I tried spotlighting for it, but that search came up empty. I did install the version that came with the AirPort Express. It says "AirPort 4.2", so I guess that's the version installed at the moment. My iTunes version is 7.0.2. I upgraded the firmware to version 6.3.
I have very little knowledge of networking, I'm afraid, and I'm starting to think that maybe the problem could be my router being set up in such a way that it won't allow the AirPort Express to connect properly.
The reason I believe it's my network rather than the AirPort Express is because when I reset the device, I see that new network named "Apple Network xxxxx". When I connect to it, iTunes properly displays that AirTunes selection box in the lower right and I can stream music to it. With the ethernet cable plugged in, the sound does lag every now and then whenever I use an applications that needs Internet access.
The MacBook, router and AirPort Express are about one to two meters apart (that's three to six feet, I think). I'm not quite sure if the SpeedTouch router is set up properly. Luckily, a friend of mine who's a system administrator is coming over today, so I'll ask him if he could have a look at my network setup.
Thanks for all the help and the fast replies! :^)
my thumb is all sore
Bathe it in salt water
I'll try that, haha. :^)
Your English is excellent .
Thanks! :^)

I am unable to see my Airport Extreme/Express on my MacBook via Airport Utility

I have two issues:
1. I am unable to see my Airport Extreme and my Airport Express via my MacBook Air's Airport Utility when I scan for Base Stations. However, the computer is happily connected to the wireless network of my Extreme (the Express is used to extend range)
2. I am unable to see a HDD that is connected via USB cable to the Airport Extreme.
Any suggestions welcome.
Thanks

Further info:
Setup
MacBook Air running OS X 10.5.8
AirPort Extreme Base Station
AirPort Express used to extend range
AirPort Utility v5.5.3
The MacBook Air is actually connected to the wireless network provided by the two AirPorts!
Oddly, I see both AirPorts just fine when using my older PowerBook G4 with an older version of the AirPort Utility.
In addition, I cannot see the external HDD connected to the AirPort Extreme Base Station, and my wireless printer (HP D410a) suddenly stopped working via the MacBook Air. However, it works just fine from my iPhone, which is connected to the same AirPort Extreme/Express wireless network.
Recently, at the request of Sky Broadband, I switched to fixed IP addresses instead of DHCP, as I was having issues with the DHCP set-up.

My airport utility does not find my airport express device

My airport utility does not find my airport express device

In order for the AirPort Utility on your iOS device to find the Express, both need to be connected to the same Wi-Fi network. By default, the Express will broadcast an unsecured wireless network with a network name of something like: Apple Network NNNNNN. Can you iOS device find this network?

Setting up airport express with airport extreme 802.11n with Airport Utilit

Hi,
I'm having trouble setting up my airport express(AX). Having recently bought the new Airport Extreme (AE) basestation, I can't figger out how to set it up to recognize the AX and allow me to stream airtunes. Previously I had the AX setup fine, but once I installed the AE, it no longer was recognized.
After resetting the AX, the airport Utility recognizes the AE and the AX as basestations, but I don't want to have to switch back and forth from wireless networks everytime I want to listen to music in another room. Airport Admin seemed to have been wiped out when I installed the AE, so any documents I've found on the Apple site refer to AA and not Airport Utility.
HAs anyone set up their AX on the new AE basestation?
thanks!
Rene

I am currently experiencing the same issue, except that I cannot for the life of me get the AX to:
1) Stop flashing yellow - numerous resets -soft to default.
2) The airport utility will not recognize it.
The airport utility sees the AE no problem, I got that up and running after a few restarts and am now able to log on to the network with my laptop.
I am new to Mac's and this is the 1st time I have tried to set up a network with one, I was excited about being able to use the AX to play my iTunes through the stereo in the other room and to hopefully use it to connect my X-Box to the internet. But I am starting to think that this is either above my skills or a fruitless endeavor. Any help would be most appreciated!
Thanks
Fairbanks

New Airport Express is not discoverable by Airport Utility

Hello,
After searching the forums for a while and not finding any posts that really address the issue I'm having, I've finally decided to create my own post.
I received a brand new Airport Express from my girlfriend for Christmas. I've finally gotten some time to set it up, but I seem to be having some issues with Airport Utility even seeing it. I haven't even been able to set it up because I can't access it. Airport Utility simply says that it cannot find any Apple Wireless devices and continuously asks me to rescan.
The first time I plugged in the Airport Express, it flashed the green light once like it's supposed to, then the light turned to solid amber for a couple of minutes, then started blinking. It still does this even after I do a factory reset.
Very rarely Airport Utility will see it, but it takes a lot of rescans before it finally does. When Airport Utility does finally see it after several rescans, I enter manual setup, enter my information and click Update. After I click update, I'm no longer able to connect to the Airport Express at all until I do a factory reset. Then it takes a lot of patience and several more rescans until I can finally connect again.
I first placed it directly below my desk, but have since tried many other locations throughout the house to see if it was location that was the problem. That is not the issue.
The intention is to have it join my current wireless network, so I do not have an ethernet cable plugged into it. I've tried plugging one in, but with the exact same results (Airport Utility still can't see it).
Any ideas as to what may be the problem?
Thank you!

Bob Timmons wrote:
If AirPort Utility is still having trouble "seeing" the Airport Express (AX), temporarily connect an ethernet cable from your computer to the AX. You may need to move the AX close to your computer for this and restart both your computer and the AX.
Once you have the AX configured, you can move it back to the desired location.
So I am able to connect to the Airport Express via an ethernet cable and configure it like that, but I am still unable to connect to it wirelessly. I wonder if there could be something wrong with the unit itself? After configuring it, I can't even see it in the Airport menu on the menu bar on top.
Any other suggestions?

I have bought an airport express after being assured that I will be able to print from my IPad. I have installed airport utility on my Hp laptop and it is configured correctly but the printer I have is showing neither on laptop nor on IPad. Can u tell how

I bought an airport express after being assured that I will be able to AirPrint from my IPad. I have set up airport utility on my Hp laptop and configured it properly with the express. But still I'm not able to detect the printer attached to the USB port of airport express, neither on my laptop nor on my IPad. Can someone tell me if and how it can be done?

Who assured you that an AirPort Express would allow you to use AirPrint from an iPad. They were incorrect.
AirPrint from iPads and other iOS devices is only supported on a select few wireless network printers that expressly advertise that feature. An AirPort Express will not add that feature to a printer that does not support AirPrint. Also, for printers that do support AirPrint a wireless access point is not required since the printer needs to support wireless networks connections internally.
The HP laptop should however be able to print to the printer connected to the AirPort Express. Try also installing the Bonjour Print Services for Windows. It will make printer discovery a lot easier when using Bonjour enable devices like an AirPort Express.

I have two airport express base stations that I want to configure on two separate sets of speakers in two separate rooms. How do I do this? Airport Utility only seems to scan one express at a time.

I am currently running a PowerPC G5 imac and have a wired broadband modem via ethernet with airport wireless network turned on, on the G5. I have the computer in the bedroom and have an airport express wired into a mixer that connects to my stereo. I have recently bought another airport express base station to connect to a pair of active monitors in the kitchen. When I try to scan these on Airport Utility version 5.42 I am only managing to scan one base unit at a time. I have plugged them in separately and reset them, they both have firmware updates, however the utility will only read one at once. I have read that you can link base stations to the same WDS. I would like to know how to go about doing this if it will only scan one airport express at a time. I have looked it up on the net and not found anything that is a simple fix. Can anyone help? In Apple Support it says that multiple Base Stations can be used. I would like to get both Apple Airport Express units to be able play airtunes separately or at the same time depending where I am in my flat. I do not need different music in each room. I would like to stream music from the computer to multiple rooms in the flat without having to continually unplug and configure the Base Stations. Has anyone come across such a challenge? Any help would be welcome.

How do I configure the AX to connect to the hub's wireless network? It will only scan one base station Airport Express at a time in the Airport Utility. I think what I am trying to do is use the hub as a router to the two AX's. Is there a specific way to set this up?
To set up the AX to join a wireless network as a "Wireless Client," using the AirPort Utility, either connect to the AX's wireless network or temporarily connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
Launch the AirPort Utility.
Select the AX.
If not already connected to the AX's wireless network, go ahead and switch to it when prompted.
AirPort Utility > Select the AX > Manual Setup > AirPort > Wireless
Wireless Mode: Join a wireless network
Network Name: <type in the network name/SSID of the wireless network that you want to join or select it from the pop-up menu>
Wireless Security: None OR, if you are using security on your wireless network:
Wireless Security: <Select the appropriate level of security for the existing wireless network: WPA/WPA2 Personal | WPA2 Personal>
Password: <enter your wireless network security password>
Verify Password: <re-enter the same security password>
Click Update to write the new settings to the AX.

I have a linksys WRT54G router that we use as a base. I want to use Airplay using Airport Express and hook up my stereo to it. How can i set up my Airport express without a PC/laptop? I just downloaded Airport utility on my iphone and ipad,will that work?

I have a linksys WRT54G router that we use as a base. I want to use Airplay using Airport Express and hook up my stereo to it. How can i set up my Airport express without a PC/laptop? I just downloaded Airport utility on my iphone and ipad,will that work? And one more thing about the setup, the linksys router shich acts as a base is in a different room as the airport express which i wanted to use for airplay. So I'm hoping to hook up the Airport express via wireless signal. If i can set it up, can someone pls help me out by posting detailed instructions. Thanks so much!

The first message that AirPort Utility will display during the auto setup will be that the Express will be confgured to "extend" the network. When AirPort Utility analyzes the network further, and sees that the Express cannot "extend" the 3rd party network, the next message will indicate that the Express is being configured to "join" the wireless network.
Once the Express is configured, if you later go into AirPort Utility to check the settings under the Wireless tab, you will see that the Wireless Mode is indeed "Join a wireless network".

AirPort Utility can't find Netgear router OR new AirPort Express

Hello,
I couldn't find my situation fully addressed in older posts, so I'm posting one myself.
I am trying to EXTEND my current network with a newly purchased AirPort Express. My equipment is as follows:
Comcast modem connected via ethernet cable to...
Netgear Nighthawk AC1900 R7000 dual-band router
One three-year-old Mac Mini running Lion
One newer MacBook Pro running Mavericks
Two iPhone 4S, latest software updated as of Nov. 2014
Two-year-old iPad, latest software updated as of Nov. 2014
Newly purchased AirPort Express as of Nov. 2014
We have a large house with an office at the extreme end resulting in a week signal, so I need to extend my network. The Netgear router sends a strong signal otherwise, and ALL devices are working properly and are fully connected to the WIFI network.
So here is the problem:
I've tried many, many times to connect the APE using AP Utility with only two successful connections, but these connections were to "Join Existing Network" not to extend that network, but I selected this option as it seemed closest to what I want to do since "extension" of network was not an option. Then I see that I can edit the APE within AP Utility. I've done so, resetting the unit as a network extender, and the two times I tried this I sat waiting for five minutes for the thing to update only to get an error message. At this junction I could do nothing but remove the APE in AP Utility by "forgetting" it. No other options were available that I could see.
Now, the two times I've done the above, were two times within 20+ attempts to get AirPort Utility to even see the darn thing. I've tried placing the APE near the Netgear router, moderately close (other side of room) and even at the far end of the house, and neither the APE or the Netgear router were ever found in the AP Utility save the two incidences mentioned above. I've scoured the net, rechecked all connections and performed all troubleshooting procedures I can find to no avail. All I get is a flashing amber light and no connection
A: Why won't AirPort Utility find my Netgear Router?
B: Why won't AirPort utility find my AirPort Express?
C: Why, on the two occasions the AP Utility did find the APE, did it not give me the option anywhere to set it up as an EXTENDER to the current network?
D: Is there any other way to add the APE to my network as desired without using AP Utility? (I do have the Negear Genie app, but I don't see options for adding a device for network extension so far)
I'm at wits end. Can anyone help?
Oh, and I've tried using AP Utility on both Macs listed above with the same results.
Thanks for your help!

A: Why won't AirPort Utility find my Netgear Router?
AirPort Utility works only with an Apple router, as does the utility for a Netgear work only with a Netgear router.
B: Why won't AirPort utility find my AirPort Express?
Any of 3-4 common reasons. We'll have to work on troubleshooting that.
C: Why, on the two occasions the AP Utility did find the APE, did it not give me the option anywhere to set it up as an EXTENDER to the current network?
Apple designed the wireless "extend" feature on their routers to only work with other Apple routers.
D: Is there any other way to add the APE to my network as desired without using AP Utility?
No
Not sure how you want to proceed at this point. It might be possible to use the AirPort Express to extend the Netgear network if you connect it using a permanent, wired Ethernet cable connection back to the Netgear router.
If you cannot run the Ethernet cable, your best bet by far is to use another Netgear extender or repeater, which would likely be compatible with your Netgear router.

Unexpected error when connecting Airport Express A1264 to Airport Utility 6.3.1

My current wireless setup is and has been the following: Phone Jack --> DSL modem ---> Airport Express via Ethernet cable
Off of that connection we've been able to wirelessly run our MacBook, Apple TV and iPhones for several years.
We recently left for vacation, so I unplugged everything (apparently a huge mistake). When we returned from vacation, the wireless connection was intermittent and kept being dropped.
If I connect the Ethernet cable directly from the modem into my MacBook the internet works fine.
I tried refreshing the Airport Express by unplugging it and cycling it through. It continued to drop.
By opening the Airport Utility, a firmware update was recommended. However, since that update the Airport Express isn't detected anymore.
I tried a hard reset and Utility finds the Airport Express under "Other Wifi Devices" but then, at the end of trying to "Join the Airport Express to the Network" I get an "Unexpected Error" message.
Airport Express Model Number: A1264
Airport Utility: 6.3.1
OS: 10.8.5
I am very frustrated and way out of my league here with understanding how this all works and what I can do to fix it. If anyone has any suggestions or expertise to offer, I would greatly appreciate it.
Thank you for your time,
Amanda

Hi AMM222,
"Unexpected Error" message with Mountain Lion and AirPort Utility 6.3.x. Hopefully this is just a matter of enabling IPv6.
AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3
http://support.apple.com/kb/TS4597
This can happen if IPv6 has been disabled. To enable IPv6 for your network interface:
Choose Apple menu () > System Preferences, and then click Network.
If a lock icon appears in the lower-left corner, click it and enter your admin name and password to unlock the pane.
Click your network service (Wi-Fi or Ethernet) in the list, and then click Advanced.
Click the TCP/IP tab.
Choose Link-local only from the Configure IPv6 pop-up menu.
Click OK.
Click Apply.
The AirPort device should now appear in AirPort Utility.
Thank you for using Apple Support Communities.
Nubz

After the Airport update today, Airport Utility no longer sees my new Extreme or my 2 new Airport Express relay stations (same network); however, my internet is working and all Airports are green?

After the Airport update today, Airport Utility 6.0 no longer sees my new Extreme or my 2 new Airport Express relay stations (same network); however, my internet is working and all Airports are green? I'm running Lion on my iMac and updated when Airport Utility prompted me to do so a few hours ago. After applying the updates is when Airport Utility stopped seeing my routers. But they are working? Thoughts?

Did you remember to completely power cycle the entire network?
You would want to do this after any update or change to the network.
If you did not do this yet......things are out of sequence.
Power off everything on the network.....all devices.....power down order is not important
Wait a few minutes
Start the modem first and let it run a minute or two by itself
Start the next device connected to the modem the same way
Work your way out on the network starting each device about a minute apart
Check the network

Airport Utility (version 6.0) not detecting airport express

I upgraded my version of Lion OSX to version 10.7.3. I have an airport extreme which range is extended by two airport express. Since moving to the new Lion OSX, Airport Utility (version 6.0) no longer detects my airport express so I can't extend my wireless network. I have tried to reset both airport express but to no avail. Both airport express keep flashing amber. Both are currently located within 2 meters of my MacBook Pro. Any ideas ? Many thanks.

Not exactly sure why 6.0 isn't seeing the Express units.
You can also try 5.6 Airport Utility for Lion.
http://support.apple.com/kb/DL1482
If that doesn't work either, then you might need to do a factory reset on the devices.
http://support.apple.com/kb/HT3728
I assume you also updated the firmware in the Express and Extreme units...?
http://support.apple.com/kb/DL1481

Don't dowload airport utility 6.0 if your network is using old tethered airport expresses.   Download   Airport Utility 5.6 instead

Watch out for the new airport utility software update 6.0 if your   airport express has any old hardware on it . It will no longer be supported . Plus it requires Lion to work ( Lion is not expensive to buy /download from App Store.)   Good news though is that Apple has created   5. 6   that can be downloaded and will still allow you to tether (via ethernet cables) old airport express units.

Watch out for the new airport utility software update 6.0 if your   airport express has any old hardware on it . It will no longer be supported . Plus it requires Lion to work ( Lion is not expensive to buy /download from App Store.)   Good news though is that Apple has created   5. 6   that can be downloaded and will still allow you to tether (via ethernet cables) old airport express units.

I recently (Jan 2012) acquired a MacBook Pro (MBP) running 10.7.4 and an AirPort Express. I also have an old PPC G4 tower (Digital Audio model) running 10.4.11. The OS software on both machines is totally up to date. AirPort Utility on the G4 is 5.4.2

I recently (Jan 2012) acquired a MacBook Pro (MBP) running 10.7.4 and an AirPort Express. I also have an old PPC G4 tower (Digital Audio model) running 10.4.11. The OS software on both machines is totally up to date. AirPort Utility on the G4 is 5.4.2 and on 6.0 on the MBP. I bought a used AirPort card for the G4, I believe it is 802.11b compatible, and the wireless data rate is specified at 11 Mbps. Being a newbie to wireless, it took me many days to get these two machines to link up. This network is not connected to the internet, and there no other networks in the vicinity.
My last problem to solve is the very slow file transfer speeds between the two machines. The transfer time seems to vary depending on which machine I use to initiate the transfer, and which direction the transfer is going. For example: If I initiate the transfer from the G4 and send a 5.4MB file to the MBP it takes 1:32 (min:sec), while the same file going from the MBP to the G4 takes 27 seconds. On the other hand if the transfer is initiated on the MBP, going from the MBP to the G4 takes 2:56, while going from the G4 to the MBP takes 1:59. I realize that these times are not actual wireless transfer times but includes the entire transfer process.
Both machines and the AirPort Express are within a 4-foot radius. Both machines are set to radio channel 2. The AirPort Express is set for 802.11n(802.11b/g compatible) with WPA/WPA2 Personal wireless security.
Any help would be appreciated.
CEU2

BDAqua,
Thanks for the response.
Apple has used the term "Digital Audio" to identify this machine. System Profiler has the following information:
Machine Name:          Power Mac G4
Machine Model:          PowerMac3,5
CPU Type:          PowerPC G4 (2.1)
Number Of CPUs:          1
CPU Speed:          800 MHz
L2 Cache (per CPU):          256 KB
Memory:          768 MB
Bus Speed:          133 MHz
Boot ROM Version:          4.3.3f2
Serial Number:          XBxxxxxMK9
Sales Order Number:
Yes, I could connect them by ethernet if all I wanted to do was transfer files, but I would like to network them so I could use wireless internet. The machines are not always so close together, I did that to simplify the testing. With the very slow transfer speeds I am reluctant to move ahead with the internet step.
<Edited By Host>

Airport Express no longer visible in Airport Utility

Hi guys, first post on here, so hoping someone can help me.
I have an Airport Express connected to my stereo and have been using it to stream music with no problems, until today. iTunes told me the airport was no longer available so I opened up the Airport Utility and it showed the Airport as no longer there, so I clicked "forget" in the hope that it would be found again.
No such luck.
So I unplugged it from the mains and plugged it back in.
Same.
I reset it by pushing in the button.
Same.
Airport Utility can't see it, and the network I previously created is not in my list of visible wireless networks.
How can I reconfigure it?
Thanks guys!

If you can't find the express on your network list, then that explains why airport utility could not find it.
You could reconfigure it by just doing a factory reset. Should get it visible again.
Resetting an AirPort Base Station or Time Capsule FAQ
http://support.apple.com/kb/HT3728

AirPort Express & AirPort Utility

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