Airport Express and iPhones can't see network-macs and ipad can?

I have an Airport Extreme base station connected to a comcast modem, with 2 express units for airtunes.
After some fiddling around due to the comcast outage, now I can't see either of the Airport Express units in the Airport Utility, AND neither my or my wife's iPhone can see the network. The iPad, iMac, Macbook and a PC can all connect no problem. My phone connects to wifi at work no problem.
Any thoughts are greatly appreciated!

Open AirPort Utility - Click Manual Setup
Click the Wireless tab below the row of icons
Your settings should look like this:
Wireless Mode = Create a wireless network
wireless Network Name = Name of your wireless network
Check mark not needed next to Allow this Network to be extended
Radio Mode = Automatic
Radio Channel = Automatic
Wireless Security = WPA2 Personal
Wireless Password = Backspace and retype your password here
Confirm Password = Backspace and retype your password
Click the Internet icon
Connect Using = Ethernet
If you have a simple modem (only one ethernet port), the setting for Connection Sharing should be set to Share a public IP address
If you have a gateway (combination modem and router with 3-4 ethernet ports), the setting for Connection Sharing should be set to Off (Bridge Mode).
Update to save changes
Restart all other devices
Any luck?

Similar Messages

  • Help - Receive message "an error occurred printing this document" when using airport express and Ipad

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    Hi kelston3,
    In order to print from an iPad you will need to use a printer that is compatible with AirPrint, which is described in the following article -
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    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I have an airport express and want to know how to set up two different wireless networks. One with 5GHZ and one with 2.4GHZ so different devices can connect to either.

    I have an airport express and want to know how to set up two different wireless networks. One with 5GHZ and one with 2.4GHZ so different devices can connect to either. I have an iphone 4 that will not connect to 5ghz.
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    Your AirPort Express is already providing two separate 2.4 GHz and 5 GHz bands, but each band is using the same wireless network name.
    This is the default setup for the AirPort Express, which is recommended for most users. The theory here is that devices will automatically connect to the best quality signal based on their capabilities and distance in relation to the AirPort Express.
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  • I have a linksys WRT54G router that we use as a base. I want to use Airplay using Airport Express and hook up my stereo to it. How can i set up my Airport express without a PC/laptop? I just downloaded Airport utility on my iphone and ipad,will that work?

    I have a linksys WRT54G router that we use as a base. I want to use Airplay using Airport Express and hook up my stereo to it. How can i set up my Airport express without a PC/laptop? I just downloaded Airport utility on my iphone and ipad,will that work? And one more thing about the setup, the linksys router shich acts as a base is in a different room as the airport express which i wanted to use for airplay. So I'm hoping to hook up the Airport express via wireless signal. If i can set it up, can someone pls help me out by posting detailed instructions. Thanks so much!

    The first message that AirPort Utility will display during the auto setup will be that the Express will be confgured to "extend" the network. When AirPort Utility analyzes the network further, and sees that the Express cannot "extend" the 3rd party network, the next message will indicate that the Express is being configured to "join" the wireless network.
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  • I was told at the Apple store that I could simply plug in ( electric power) the Airport Express and it would find my wireless network. I hoped to use it as a way to play music from my iphone. I do not use other Apple routers etc,

    The Airport Express is not finding my wireless network. I do not have any of the devices listed below. I have a Belkin wireless router. Can I still use Airport Express ( without plugging an ethernet cable into it) ? Any ideas for how to make it find my network ? It is sitting next to the wireless router-so is in range.
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    Hi - you can do what you want to do with AirPlay from your iPhone - but unfortunately it is not as easy as the people in the Apple store told you - your first problem is that you have a non Apple router - you cannot extend a non Apple router wirelessly with the Express - you can only join the network and connect an ethernet device to it - you can however connect via ethernet and have it create a wireless network of its' own - you can set this up from your iPhone or the XP - but this is a complicated setup and would involve many different discussion areas of this forum - therefore I would suggest that you use your 90 days of support and consult directly with Apple to do this - go to this link - http://www.apple.com/support/contact/

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  • I have tryed to connect an AirPort Express to my wireless network. But I alwais get the errocode -4. Can anybody help. I have reset the AirPort Express and updated the software.

    I have tryed to connect an AirPort Express to my wireless network. But I alwais get the errocode -4. Can anybody help. I have reset the AirPort Express and updated the software.

    The ZyXEL P-2601HN-F1, as you know, is a combination DSL modem & 802.11n wireless router (or gateway device).
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    If you are still having difficulties with the AX joining the ZyXEL's wireless network, you can try the following:
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    If you are hidding the SSID, disable that feature.
    Change the Mode Select setting to: 802.11g Only
    Change the Channel Selection from "Auto" to a set channel, like 1, 6, or 11

  • Can I expand an expanded network with airport express and extreme?

    Hi, I would like to know, what happen if I have 1 Airport Extreme and 2 Airport Express.
    First, my airport extreme is creating my wifi network in my house, and i have an airport express, expanding my wifi signal.
    What happen if I want to add another airport express, like expanding the expanded network, something like this:
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          |
         |
         |(Ethernet Cable)
         |
         |
    Airport Extreme
         |
         |
         |(Wifi)
         |
         |
    Airport Express 1
         |
         |
         |(Wifi)
         |
         |
    Airport Express 2
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    So, can I expand my signal, just adding more airport express?
    No, since Apple will only allow you to "extend" the signal one time.
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    Apple's extend setup works like the hub and spokes of a wheel. Your main base station is the "hub". Each extender resides at the end of a separate "spoke", and as such it communicates directly to the "hub"......not to another extender at the end of another spoke.

  • I am trying to link our xbox and PC into our wireless network.  I am using an apple airport express and it is asking me for a WEP Key.  Where can I find my wep key?

    I am tyrying to link our xbox and PC int oour wireless network.  I am using an apple airport express and it is asking for my WEP Key.  Where do I find it?

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  • How do I know "Roaming Network" is working with Airport Express and Airport Extreme and should I use extended wireless network for third Express?

    Attempting to eliminate a dead spot in Wifi coverage [and implement AirPlay] have one Airport Extreme 802.11n and two Airport Express 802.11n's.
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    2. How can I tell which of the Airports the attached client device is using?
    The third Airport Express will be in a third location - I was planning on using it also for expanding coverage but after reading the warnings about performance suffering when purely using WiFi for the expansion in this location ("Wireless Extended Network" without an ethernet connection) I have figured that the single wired Airport Express will be adequate and will use the third Express to do Airplay only.
    http://support.apple.com/kb/HT4259
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    Mitch

    1. How does the client device know which Airport to connect to?
    The Mac computer will automatically connect to the wireless access point with the strongest signal...which is probably the closest AirPort. An iPhone or iPad may not do this and will tend to stay connected to one AirPort.
    2. How can I tell which of the Airports the attached client device is using?
    On a Mac, open Macintosh HD > Applications > Utilities > AirPort Utility. Click on one of AirPorts. In the area to the right, locate the AirPort ID and jot that down. Then do the same for your other AirPort.
    Move your Mac near one of the AirPorts and log on to the wireless. Hold down the option key on the Mac while you click the fan shaped AirPort icon at the top of the screen. Look for the BSSID. That is the AirPort ID of the device to which you are connected.
    If you are close to the "remote" AirPort, and you see the AIrPort ID of the "main" router when you are testing, then you know that the network is not configured correctly.
    Can I use this second Airport Express to extend the wireless network via "Extended Wireless Network" while the other two are in "Roaming Netowrk" configuration? Without bogging down??
    There will be a modest 10-15% bandwidth loss with the "extend" setup, assuming that the Express is located where it can receive a strong wireless signal from the AirPort to which it is associated. You can avoid the bandwidth loss if the Express is also connected via Ethernet as part of the roaming configuration.

  • My home network has an Airport Extreme w/Time Capsule as the base and then an Airport Express and a second Airport Extreme to reach different areas of the house.  Is there a way to use the second Airport Extreme for file storage on this network?

    My home network has an Airport Extreme w/Time Capsule as the base and then an Airport Express and a second Airport Extreme to reach different areas of the house.  Is there a way to use the second Airport Extreme for file storage on this network?  Network is administered through an iMac running OS X Yosemite 10.10.2.  Ideally, would like for the second Airport Extreme hard drive to appear on the list of devices in the Finder window.

    Ok.. gottcha
    The problem is network wise.. Yosemite is about equal to tin cans and string.. pathetic.
    Here is my usual set of instructions to get anything working on Yosemite.
    The best way to fix problems is a full factory reset of all the AE in the network.
    Factory reset universal
    Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg AEgen5 and AEwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use AE24ghz and AE5ghz with fixed channels as this also seems to help stop the nonsense.
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    3. Ensure the AE always takes the same IP address.. this is not a problem for AE which is router.. it is a problem for AE which is bridged.. you will need to set static IP in the main router by dhcp reservations or use static IP in the AE which is tricky.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
    5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
    6. Now mount the disk of the second AE in finder... manually.
    Use Go, Connect to Server and type in the AE ip address.
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    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    Do as much as you want of the above... not all of it is necessary.. only if you want it reliable.. or as reliable as Yosemite in its current incarnation can manage.
    The most important thing is point 6.. mount the disk using direct IP address and not names.. dns in Yosemite is fatally flawed.
    See http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

  • I have bought a new airport express and using it with my macbook (iTunes 10.2.2). I have joined an existing network for internet in my home and with that i am trying to play the music via itunes but there is audio dropouts every 60 secs or so. any soln ?

    I have bought a new airport express and using it with my macbook (iTunes 10.2.2). I have joined an existing wireless network for internet in my home and with that i am trying to play the music via itunes but there is audio dropouts every 60 secs or so. I am using a set of speakers from kenwood connected to the airport express. The operating system on my macbook is mac os X 10.5.8. i am sure it is not a problem of streaming music online because i have even tried playing music which are stored in my macbook.
    Is there any problem with the setting in itunes or quicktime ? Kindly reply...... I am waiting for your valuable suggestion.
    Thank you a lot in advance.

    I am shocked to have found this same AX audio dropout problem starting TODAY, every few seconds the audio just drops for a couple seconds and then resumes:  Latest software versions of everything.  No iPad, iPhone or Touch.  Internet hardwired to D-Link DES1105 (1000baseT Switch) hardwired to new 80211N AX, AX optical to stereo, AX Wi-Fi internet to basic 1st-gen MacBook operating at 80211G, and an older 'G' AX extender at the far end of the house, away from all this.  The MacBook streaming iTunes is usually 12 feet from AX.  I've used this setup for years of trouble-free AirTunes / Airplay until today.  Today I also found 2 very reliable fixes and 1 way to force a dropout, but first, I read some posts and tried ALL following settings one-at-a-time and restored them ALL because NONE of them helped:  Turned off IPV6.  Streamed to multiple speakers 'Computer' and 'AX' (restored to just AX).  Turned off 'Ask to Join new (WiFi) Networks'.  Turned off Bluetooth (can't live without Magic Trackpad, so glad that wasn't it).  Here's my discoveries:  Lo and behold, each time I click the Airport icon in the Menu (you know it shows you've got 4 bars from AX) when the status switches to 'Looking for Networks' for a second it CAUSES the AX audio to drop out for a couple seconds (it never did that before today.)  iTunes still playing, streaming, AX laser still lit, but the 'PCM' light on stereo and the sound GOES OUT EVERY time I click the Airport icon in the menubar, just like the regular, annoying dropouts.  So, to reduce traffic I quit Safari (3 tabs, no streaming, just Gmail, Google, and Netflix browsing).  Lo and behold, the dropouts stopped altogether.  No other Web apps going (not iTunes Store, Genius, Ping, nothing), so I launched Chrome to the same 3 tabs and the dropouts HAVE NOT RETURNED.  That's right, not only did simply QUITTING SAFARI cure it, and Chrome doesn't contribute to it, but I can demonstrate it just by forcing my Airport to re-scan.  Works for me, written using Chrome.  The other reliable fix is to hardwire MacBook to the Switch.  This is obviously not ideal, but Airplay audio doesn't drop out over Ethernet.  Also, in all my tests, it made no difference whether iTunes did the streaming, or Airfoil did.

  • How do I install a new airport express and link a second airport express to extend the network of the first airport express?

    I currently have a linksys wireless router attached to the Internet.  I have an A1264 Airport Express connected by Ethernet to the linksys router.  I have two network names, one for each wireless network.
    I purchased a new A1392 Airport Express to replace the linksys router and join to the A1264 Airport Express, and I want to have one network name as a result.
    How do I do this?  I realize that I have to reconfigure the A1264 device so that it is an extension of the A1392 device.

    You have a fairly complicated set up, so I suggest that it would make sense to tackle things in stages, testing each stage as  you go, before proceding to the next stage.
    Stage 1 would be setting up the A1392 first to the cable modem, and then making sure that everything is working correctly on the A1392 Express
    Stage 2 would be adding the Netgear switch and testing each port with a laptop connected via Ethernet to make sure that everything is operational on the switch
    Stage 3 would be connecting the A1264 Express and testing to make sure that it is extending the network correctly
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    Stage 5 would be adding the printer to the A1264 AirPort Express.
    You do not mention how the printer will connect to the A1264 Express, but I assume that it will be USB from your description.  Most printers will work, but you really will not know if your printer will work until you try.
    Remember that only printing will be supported at the USB port of the Express. If you have an all-in-one type device, scan, maintenance, and other advanced features will not be operational whent the device is connected to the AirPort Express.
    If you want to print from an iOS device like an iPad or iPhone, plan to add additonal software like Printopia or Print Central to possibly allow this function. There are no guarantees here as far as the iOS devices.

  • Will be renting a condo with an ethernet cord.  Can I plug this into Airport Express and have wifi?

    I will be renting a condo with an ethernet cord available.  Can I simply plug this into my Airport express and have wifi for computers, iphone, and printer?

    As long as the Ethernet cord leads to a router connected to the Internet, then yes, it will do all that.
    What you want to do is the reason a lot of people bring an Airport Express with them on trips. They plug it into the hotel room Ethernet port and bam, their laptops and phones have wireless Internet.
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  • My airports express and airport extreme have started saying they can't be read by airport utility. How do I fix this?

    I have recently been re-jigging my network and in the process have restored my 2 airport expresses and one airport extreme to their default settings. Everything was working 100% fine until suddenly my netywork won't work and when I click on any of my airports to see what's happening airport utility says they can't be read. Can anyone help me solve this?

    It is on DHCP & NAT under router mode yet my isp is still the one issuing ip addresses to my devices instead of the router issuing them

  • I have the airport express and trying to connect to the internet on my Vizio and can't find a code to put in to connect..

    I have the airport express and trying to set up internet service on my TV (Vizio) but having no luck.... I need a code to enter in order to connect! Can you help?

    Hi - you might be getting full bars but a slow connection - games can be very sensitive to this - have you tried connecting via ethernet to see if it is better? - however if your wireless speed is good too then it could be a ps3 issue and a call to their support might help - otherwise there could be interference issues, radio channel conflicts, etc. - without knowing the specific aspects of your entire network environment it is hard to make any more suggestions.

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