Airport Express and phone interference

When my home phone rings or we make a call, our wireless internet connection (airport express) disconnects. Has someone already had this issue? if yes, is there any solution to resolve it?

The best solution is to get rid of your 2.4 GHz cordless phones. They operate at the same frequency as the wireless network created by the AirPort Express (AX).
Another possible solution is to set the AX to use another channel. Try changing the channel until you find a channel that works or you run out of channels.

Similar Messages

Airport Express and BT Homehub - how can I get it to work?

Hello, can someone help??
I have an Airport Express and a MacBook. My only use for my Airport Express is purely to play ITunes music through my stereo via my MacBook wirelessly. Therefore I only require my Airport Express to join my current network.
I recently changed my phone and broadband network provider from Talk Talk back to BT. My Airport Express worked fine when I was with Talk Talk, I was using a Belkin wireless router for my network connection which worked without any problems. When I got my Airport Express, it was easy to set up - it joined my Talk Talk network without a hitch.
When my connection transferred to BT last week, I tried to connect up my Airport Express to my new BT Homehub. However when I went into Airport Utility my AX wasn't there. So, I read the guide on the Apple Support site and reset it to factory settings. This then seemed to make it 'appear' in Airport Utility, so I went through the process of setting it up as I did when I first bought it. When I got through to the final stage when it is 'Updated successfully and is now re-starting', the AX icon seems to disappear from the left hand side of the box and eventually I get an error message stating 'Airport Utility was unable to find your Apple wireless device after reinstating: The settings for this apple device have been successfully updated but there was a problem re-joining the wireless network or finding the apple wireless device. You may need to select your network from the airport menu and try again' (Incidentally, this last piece of advice doesn't work)... So, I am not sure what to do. I have tried changing the format of the WEP code I need to enter by adding " in front of the code as well as $ as is the suggestion on the Apple Support site...
Is my AX faulty? Is my BT Homehub (The 'next generation of router' as BT call it) preventing my AX from joining my network?? If anyone can help I would appreciate it, I am not very clued up on these things.... :o)
Thanks

I have now managed to get AX working on my BT home hub. I took my second non-working unit back to Apple in Solihull and got them to test it in store. They agreed it wasn't working. They then tested another unit in store and that did work so I brought that home. It would be worth you doing the same as I got a 10% discount off my next purchase of anything at Apple for my troubles.
I set my homehub security to None (from WEP - in homehub manager/advanced/wireless/security), plugged in my AX to homehub using an ethernet cable, then ran Airport utility and after a couple of runs it finally picked it up. I was able to set the configurations I wanted and 24 hours later it is still working. I set my homehub security settings back to WEP as soon as the AX was configured.
I also installed airport utility on my son's windows laptop and that is now able to print wirelessly as well. So, finally a result.
I would suggest you take your unit back to where you bought it from and get them to test it. If they offer you another one ask for a Mac genius
to test it in store for you first. Also ask them to run through the installation procedure with you. Don't forget to ask for something for your troubles:)
Hope that helps,

How to extend wireless with airport express and time capsule

So, I have a time capsule & because of the thick walls in my apartment, I can barely use my ipad and iphone at night in my bedroom! (my macbookPRO stays at 3 bars however!)
I bought an airport express thinking I could plug it closer to or inside my bedroom to boost the signal - but it doesn't seem to work that way - any tips on how to set this up?
TWO ADDITIONAL Qs:
Does connecting directly to my time capsule (which i'm assuming i'd need another ethernet cable) help with the boost? (then negates the other great uses for the airport express it seems)
Isn't there a way to do the boost with the express wirelessly? I'd really love to get wireless speakers, use airplay AND be able to use my devices just two rooms away .... HELP!
thanks so much (when did apple phone support start to be closed on Sundays?)
cheers.

Suggest that you check your setup again to make sure that the settings are correct on both the Time Capsule and AirPort Express.
Open AirPort Utility, select the Time Capsule and click Manual Setup
Click the Wireless tab below the row of icons
Make sure that a check mark is entered next to "Allow this network to be extended".( If the box is not checked, the Time Capsule will not extend to the AirPort Express)
Click Update to save your settings and close AirPort Utility
Next, open AirPort Utility again, select the AirPort Express and click Manual Setup
Click the Wireless tab
Settings should look like this:
Wireless Mode = Extend a wireless network
Wireless Network Name = Same name as the Time Capsule network
Check mark entered next to "Allow wireless clients"
Wireless Security = Same setting as the Time Capsule
Wireless Password = Same password as the Time Capsule network
Confirm Password
Update to save settings and close AirPort Utility
Locate the AirPort Express approximately half way between the Time Capsule and area that needs more wireless coverage. You may need to experiment on placement to find the best compomise.
Post back on your results.

Best way to set up homesharing via airport express and NAS

Hi,
I've just bought an Airport express and was wondering what the best way to set it up would be so that I can play music stored on my NAS, controlled by my iphone / ipad. I have itunes match as well, and don't want my phone to be streaming the music from wherever. The airport express will be wired via ethernet to the same router as the NAS on which everything is stored. I don't want the problem with network dropouts and hammering the bandwidth and battery on my iphone to deal with.
How can I set it up to be taking the music straight from the NAS rather than streaming it. I'd also rather not have to turn off itunes match everytime, because it takes an age to repopulate the library when I turn it back on.
Thanks,
Dom

You cannot use homesharing to play content from anywhere but iTunes on a computer. The content doesn't have to be on that computer but it has to be part of the iTunes library on your computer. In addition the computer has to be on with iTunes running.
It doesn't matter what sonos can do, sonos is a lame duck in comparison to iTunes because iTunes gives you many features sonos can't, all because it doesn't use iTunes and homesharing.

Will be renting a condo with an ethernet cord. Can I plug this into Airport Express and have wifi?

I will be renting a condo with an ethernet cord available. Can I simply plug this into my Airport express and have wifi for computers, iphone, and printer?

As long as the Ethernet cord leads to a router connected to the Internet, then yes, it will do all that.
What you want to do is the reason a lot of people bring an Airport Express with them on trips. They plug it into the hotel room Ethernet port and bam, their laptops and phones have wireless Internet.
If you don't already have a password on your Airport Express, now would be a good time to add one, especially if Internet usage is metered. Just to keep others from getting onto your network.

HT4587 My airport express and wireless airplay speaker are connected to wife, but airplay and homesharing are not working...what to do?

My airport express and wireless airplay speaker are connected to WIFI, but airplay and homesharing are not working...what to do? Everything was working fine until about two weeks ago, all of the sudden airplay has disappeared from the iphone, itunes on the laptop, and the apple remote for iphone. I have restarted the router many times, re-setup the airplay speaker and the airport express and booth are showing as being properly connected to the router when I log into the router IP address. I was on the phone with Apple support for 30 minutes they blames verizon, got on the phone with verizon and they stated the settings were all correct and compatible with apple, got back on the phone with apple and they again are blaming verizon and trying to get me to get an airport extreme because that would fix the problem...any suggestions, please!

There are three Airport resets, soft, hard and factory default. It would probably be beneficial if you tried each one in sequence. Actually, you could jump to the factory default reset if you don't mind reconfiguring from scratch.

Airport Express (and Airport Extreme) shuts down every now and then

So here's the deal,
I'm using an Airport Extreme as my base station (internet, printer, external hardrive). I'm also using an airport express (for airtunes) that is set up to join my existing network that I have created with my Airport Extreme.
Every now and then, the Airport express disconnects becomes non responding and starts to flash yellow. The strange thing is that even though my Airport Extreme is still showing a green light - this does not work either.
To resolve this I must unplug both Airports, restart Airport Extreme and then make my network. After that I can restart my Airport Express and join my existing network and everything works well for a day or 2 and then the same happens again.
What is going on? I mean even though I have found a solution it is timeconsuming and not very elegent. I would rather not have disconnections:-)
Look forward to hearing from you bright guys!
Message was edited by: Skibsted

Skibsted wrote:
I don't think I have a power issue since I have a lot of electronic connected to the same plug and they are working fine.
I have not tried to use the Airport Express alone but I have of course thought about doing that to narrow down the problem.
I don't have inteference.
How do I check if my neighbours are using the same channel?
There are a couple of programs out there. The one I have used is called iStumbler. http://www.macupdate.com/info.php/id/11753. This will show the networks around you and the channels they are using along with other things.
The distance from the AEX to my Airport Express is like 10 inches!
Having an access point close real close to a client will cause some interference itself. Also you had mentioned you had the AEX plugged into the same stip or outlet with other equipment. This can also cause interference and issues.
The firmware is the latest.
I can say that I think I have found a solution though. When I install my Airport Express I hit the "use to extend my network" instead of hitting "join existing wireless network".
It had been working flawlessly ever since (4 days)
I think extending a wireless network is only used if you have 2 AEBS or more. You would use WDS to extend the range when using an AEX but since you are not using it for that you set it right by joining a network.
Thanks

I have the airport express and trying to connect to the internet on my Vizio and can't find a code to put in to connect..

I have the airport express and trying to set up internet service on my TV (Vizio) but having no luck.... I need a code to enter in order to connect! Can you help?

Hi - you might be getting full bars but a slow connection - games can be very sensitive to this - have you tried connecting via ethernet to see if it is better? - however if your wireless speed is good too then it could be a ps3 issue and a call to their support might help - otherwise there could be interference issues, radio channel conflicts, etc. - without knowing the specific aspects of your entire network environment it is hard to make any more suggestions.

Airport Express and a host of problems!

Hi I'm running a PB G4 10.4.6 with Airport Express v6.3 at work. I have a Canon i6500 and speakers plugged in.
Work has a Netgear wireless network.
I have three problems.
I want to use the AE as a booster for the Netgear network but can't I only have 1 bar on my reception indicator.
The printer stops printing on large files.
My airtunes drops out continuously.
I have trawled through 20 of pages of discussions but not found any answers that solve my problem.
My colleague on an iBook doesn't have any drop out problems with airtunes but does with the joining the network and printing.
I am sat almost on top of the AE!
I have AE at home and Airtunes has never had a problem.
I have no hair left... please help!

Hi Tim,
Could there be Interference problems?
http://docs.info.apple.com/article.html?artnum=58543
Have you reset the Airport Express and try the Airport Setup Assistant?
http://docs.info.apple.com/article.html?artnum=108044
Are the speakers you are streaming iTunes to in the same room as the computer you are using?
What is your Streaming Buffer Rate set at in iTunes Preferences>Advance?
Do you have all the lastest updates.....airport firmware, OSX, iTunes?
http://www.apple.com/support/airport/
here is some info. on your Error code:
http://docs.info.apple.com/article.html?artnum=303157

Airport Express and Extreme both having timeout issues once every few days.

I have both an Airport Express and an Airport Extreme in the house (one on each side of the house), and for the last few months, we have been experiencing timeout issues with both. About once every few days, my computer (or any other computer here - all Macs) will lose connection to the hub. When I try to reconnect in the Wifi menu, it says "Connection timed out". Also, on my iPhone, when I try to connect, it says "Unable to connect".
All this takes is a quick restart of the Airport (just pull the power out and plug in), but this is VERY frustrating. I've updated to the latest firmware... I'm not sure what else to do.
Any ideas?

Ok, thanks for clarifying that for me. I suggest starting by reviewing the following AirPort User Tip around the details for best base station placement. Let's see if this will help increase the bandwidth performance of your extended network. Most likely, due to combination of distance and Wi-Fi interference, you may not be getting the best bandwidth possible. Please post back your results.

Need help with Airport Express and so on.

Ok so my main problem before getting into what I need help with here is that our MacBooks and now my iPhone 6 plus isn't staying online. Keep getting booted off and then I either have to select the network again or it will eventually go back on. If anyone has a solution or so please feel free to answer that as well. I'm running on Roadrunner with a Netgear 600 wireless router and a motorola modem. Both of which I'll leave the link to below for a better look.
My Main Question: So I'm looking at a new wireless router mainly and possibly a new modem. I know Apple products are trustworthy but how good is the Airport Express and other Airport products. Also what is the Maximum speed and Maximum data speed for the cheapest express station and if anyone knows the speeds of the other devices it would be greatly appreciated.

DSL Router to Netgear 5-port Switch and I used the switch to connect to Airport Extreme, TV, Blue-Ray DVD player and DirecTV Receiver.
The AirPort Extreme base station (AEBS) is a router so it will do what you need.
You need to reconfigure your setup. Connect the WAN port of the AEBS to the DSL router. Then connect the Netgear switch to one of the LAN ports on the AEBS. The AEBS will properly share the connection.

I have an airport express and want to know how to set up two different wireless networks. One with 5GHZ and one with 2.4GHZ so different devices can connect to either.

I have an airport express and want to know how to set up two different wireless networks. One with 5GHZ and one with 2.4GHZ so different devices can connect to either. I have an iphone 4 that will not connect to 5ghz.
thank you!

Your AirPort Express is already providing two separate 2.4 GHz and 5 GHz bands, but each band is using the same wireless network name.
This is the default setup for the AirPort Express, which is recommended for most users. The theory here is that devices will automatically connect to the best quality signal based on their capabilities and distance in relation to the AirPort Express.
It is possible to assign a different name to the 5 GHz band, and then "point" devices at that network to connect. Some users swear by this option.....(I am not one of them).... but you might want to give it a try to see how it works for you.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Express
Click Edit in the smaller window that appears
Click the Wireless tab at the top of the next window
Click Wireless Options near the bottom of the next window
Enter a check mark next to 5 GHz Name.....which will automatically add "5 GHz" to the network name....so you can identify it
Click Save, then click Update and wait a full minute for the Express to restart
Now you will need to "point" your 5 GHz capable devices at the 5 GHz network name. 2.4 GHz devices will connect to your "other" network name.

I have a linksys WRT54G router that we use as a base. I want to use Airplay using Airport Express and hook up my stereo to it. How can i set up my Airport express without a PC/laptop? I just downloaded Airport utility on my iphone and ipad,will that work?

I have a linksys WRT54G router that we use as a base. I want to use Airplay using Airport Express and hook up my stereo to it. How can i set up my Airport express without a PC/laptop? I just downloaded Airport utility on my iphone and ipad,will that work? And one more thing about the setup, the linksys router shich acts as a base is in a different room as the airport express which i wanted to use for airplay. So I'm hoping to hook up the Airport express via wireless signal. If i can set it up, can someone pls help me out by posting detailed instructions. Thanks so much!

The first message that AirPort Utility will display during the auto setup will be that the Express will be confgured to "extend" the network. When AirPort Utility analyzes the network further, and sees that the Express cannot "extend" the 3rd party network, the next message will indicate that the Express is being configured to "join" the wireless network.
Once the Express is configured, if you later go into AirPort Utility to check the settings under the Wireless tab, you will see that the Wireless Mode is indeed "Join a wireless network".

A Time Capsule, Airport Express and AT&T 2Wire walk into a bar...

Alas, I'm sure this question has been asked before, but my reserach keeps turning up separate answers. So I thought I'd turn to this forum for some advice. Ultimately I'm seeks suggestions on various ways to configure my network to allow easy backups, connection two rooms, and wirelessly print from anywhere.
I have a:
Time Capsule (dual band) - used for Time Machine backups
Airport Express (older)
and new 2Wire 3800HGV-B wireless modem/router from AT&T (for U-verse internet/TV)
My room configuration is:
Living room with TV, internet connected DVD player, and new AT&T 2Wire Wireless U-verse modem
Home office with 2 desktop comptuers (no wireless cards) and a USB printer.
Two roaming laptops which move around the rest of the house
The livingroom and the office can't be connected with a physical wire.
What I was hoping to do was setup my office with the Time Capsule in the office as a wired hub, and then use it as a wirelessly bridge to the 2Wire network. But as I understand it, a Time Capsule can't be used as a bridge to a non-Apple product. Please correct me if I'm wrong.
Alternately I could always get wireless cards for the desktop computers, but this leaves the printer.
I've read suggesitons of people who have used their TC as the primary router, disabling wireless on their AT&T 2Wire, and hooking the two together with ethernet. Others who just join the TC to the 2Wireness network. But really what I'm seeking is a way to join the two rooms.
Any thoughts? Am I asking the right questions or providing the right information?
Much thanks,
dana.

So I figured I'd go with an initial suggestion and attached my TC via ethernet to the 2Wire modem/router in my living room, and make the TC my primary wireless router.
Good plan
since both will be in the same room, I assume I need to disable wireless on the 2Wire
Correct
What kind of configuration do I need to do on the TC, or do I just following the wizard and select 'Extend existing network'?
You can follow the guided setup or I can give you a step by step manual setup. In either case, you will configure the TC to "Create a wireless network".
("Extend" is only used if the TC connects using wireless only....you will be using Ethernet from one of the LAN <-> ports on the 2-Wire to the WAN port (world icon) on the TC.
The guided setup will normally sense that the TC is connected to another router and suggest that the TC be configured in Bridge Mode, which is the correct setting. Otherwise, select the Bridge Mode option when it is presented.
Note....If you have a newer dual band TC, the Guest Network option cannot be enabled when the TC is configured in Bridge Mode. So, if you want a "Guest" network, maybe the 2-Wire could provide that service.
Should I attach this (via ethernet) to the TC or the 2Wire?
Pick a LAN <-> port on either one, your choice, whichever is easier
What should the AT&T DVR be connected to?
I'm not familiar with an AT&T DVR, but if it connects via Ethernet, you can connect to a LAN <-> port on either the 2-Wire or the TC
For printing, my plan is to attach the printer through USB to the Airport Express and then connect that wirelessly to the TC network (though my first attempt at this failed to connect).
Suggest that you get the TC up and working smoothly. Then tackle the Express.

My home network has an Airport Extreme w/Time Capsule as the base and then an Airport Express and a second Airport Extreme to reach different areas of the house. Is there a way to use the second Airport Extreme for file storage on this network?

My home network has an Airport Extreme w/Time Capsule as the base and then an Airport Express and a second Airport Extreme to reach different areas of the house. Is there a way to use the second Airport Extreme for file storage on this network? Network is administered through an iMac running OS X Yosemite 10.10.2. Ideally, would like for the second Airport Extreme hard drive to appear on the list of devices in the Finder window.

Ok.. gottcha
The problem is network wise.. Yosemite is about equal to tin cans and string.. pathetic.
Here is my usual set of instructions to get anything working on Yosemite.
The best way to fix problems is a full factory reset of all the AE in the network.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen5 and AEwifi for basestation and wireless respectively.
Even better if the issue is more wireless use AE24ghz and AE5ghz with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is not a problem for AE which is router.. it is a problem for AE which is bridged.. you will need to set static IP in the main router by dhcp reservations or use static IP in the AE which is tricky.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
6. Now mount the disk of the second AE in finder... manually.
Use Go, Connect to Server and type in the AE ip address.
SMB://10.0.1.2
Where you will replace that address with the actual address. The network resource should be discovered and then it will request the password.. type that in and make sure you tick to save it in your keychain.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
Do as much as you want of the above... not all of it is necessary.. only if you want it reliable.. or as reliable as Yosemite in its current incarnation can manage.
The most important thing is point 6.. mount the disk using direct IP address and not names.. dns in Yosemite is fatally flawed.
See http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

Airport Express and phone interference

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