Airport Express...can't connect to internet. Somebody HELP!!!

I have a cable modem hooked up to my Airport Express. My computer reads the signal, but is unable to connect to internet (but will connect with other wireless networks, i.e., my neighbor's!). It keeps telling me to check my network settings. Because I've tried periodically over the last year to make this darn thing work, I'm sure I've just put the wrong info somewhere. Thanks for any and all help.

you need the airport extreme. but keep the airport express it could come in handy if you need to have a print brige or if you are on the road with your laptop.

Similar Messages

Airport Express: can't connect to internet via adsl modem

I have an old Airport Express which has worked fine in the past and a new ADSL internet account which works fine when I connect to it via PPoE Built-in-Ethernet. But despite following all the instructions in the Airport Setup Assistant I can't get Airport to work with the new modem (it works fine for AirTunes though). The thing is I don't really get how it could work with the new modem seeing as the Airport Setup Assistant doesn't ask me at any point what the username or password is for the new account.
I guess I'm missing something obvious here. Does anyone have any ideas what it is?

Thanks again, I tried that but it didn't work either. Going back to basics, it might help if I tried to set out what I'm trying to take in a bit more detail:
1. Having just moved house I have a new ADSL line and modem installed by the phone company and a new ISP that has provided me with a username and a password. Using those I have no trouble getting internet via an ethernet cable connecting my iBook and the Modem.
2. I plug the ethernet cable into my AX and then plug the AX into the wall.
3. Then I follow the AX set up assistant guide for setting up a new base station.
4. I click the box for DSL or Cable Modem. I don't click the box for Router
5. This is the step I'm most unsure about. Because it is the default option I click the box for DSL or Cable modem ... or over Ethernet with an IP address assigned automatically using DHCP." I do not tick "I do not use DHCP". But I don't really know what that means.
6. AX tells me that it is configured as follows: TCP/IP: using DHCP and IP Address: Provided automatically.
7. When I open Safari it tells me that I'm not connected to the internet. Clicking the network diagnistics box gives me green lights for everything up to and including ISP but not for the internet.
Someone here mentioned that I might have to reconfigure my modem as a router. Is there anything to that?
Thanks again for your help.

Airport Express can't connect to internet

I recently purchased and Airport Express to create a wireless network with my cable modem. It took several airport restarts and power-downs exceeding 5 minutes to get it working. Now that the wireless connection works, I find it odd the network status in System Preferences indicates "green' for PCI Ethernet slot 2 and "yellow" for Airport. Specifically, it states "Airport does not have an IP address and cannot connect tot he internet" and that "PCI Ethernet Slot 2 is active and connected to the internet" If the wireless connection is in fact working, why can't system preferences recognize that?

What happens if you restart your Mac, then connect to your wireless network?

Can i transmit music from iphone to airport express without being connected to internet?

can i transmit music from iphone to airport express without being connected to internet? just from phone to express via local network or whatever it's called.

Do you mean Lan cable? Can this be done wirelessly from itunes to airport express without the internet connections? I can't connect to an airport express that's not connected to the internet.

Airport Express won't connect to internet...all is green

My Airport express won't connect to established Network in my office. I am connecting to a 10/100 base T in the building (as the modem, I assume) and want to broadcast the network for wifi. Express sets up ok, but than cannot find the internet....any suggestions? The port is live as I can directly connect it to my Mac Book and find the internet without issues.

It is possible to have a green light on the Express if some network errors are overlooked, so it may be necessary to reset the Express back to factory default settings and start over again.
Keep in mind that some networks will not allow a router to be added to the network, so a computer might work, but a router may not.
What model number of AirPort Express do you have?
What operating system are you using on the MacBook?
Do yo know if the Express has been configured to operate in Bridge Mode?

Airport express makes no connection with internet

My airport express is on green, but the router/moden above it makes no connection to internet.
When I put the LAN directly in my computer it works fine.
Routeraddress is 192.168.1.1.
I used static IP 192.168.1.200 and used the bridgemodus.
The internetrouter is a Davolink DV-2020.
Can please tell somebody me what I do wrong?!
Thank you.
Olav
P.S. I have reset and reboot the modem router a few times allready.

On a different note about port mapping, I hope Tesserax can answer.
I'm trying to open port 16000 for UDP only, do I put in my default gateway address or the ip4 address or my 68.xxx address?
Also, how do I open DMZ?
Airport Uility 7.6.1
airport extreme 2nd gen

HT1731 Airport Express: Can't connect to existing network in Client/Bridge Mode

I have a new Airport Express that I'm trying to use to connecto to an existing wireless network to provide wireless access to a Mac Mini with a broken antena.
The Mini has it's non-functioning wireless turned off, an ethernet cable connected to the WAN port of the Airport Express and I'm trying to follow the directionf from here: http://support.apple.com/kb/HT1731?viewlocale=en_US&locale=en_US The relavent portion is:
Using AirPort Utility 6
Connect an appropriate cable between the AirPort Express and the device it will serve.
Plug the AirPort Express into a power outlet.
After the AirPort Express starts up, select it in the AirPort Utility screen.
If you are now repurposing the AirPort Express, first reset it from Base Station in the menu bar and selectRestore Default Settings.
After the AirPort Express completes the restore process, choose it from the Wi-Fi menu in the upper-left corner.
Click the Other Options button.
Select "Add to an existing network".
CHoose the Wi-Fi network name from the Wireless Network Name menu that you wish to join and click next.
Enter the password to this network if required.
I cannot get past step 3 w/o actually configuring the AE. If I follow the propmts on the screen (by jumping to step 7), I get the error "No Base Stations Found." I know the wireless router works because the Mini can reach it even with it's broken antena, and three other decives in the samre vicinity can connect to the existing wireless network.
If I turn on the wireless on the Mini, the Airport utility find the newtork, but gives a "unknown error" when trying to connect. If I try to use the ethernet port on teh AE instead of the WAN port, the Airport Utility says that the ethernet cable needs to be connected to the WAN port, but Airport Utility shows a diagram for connecting to the Cable Modem Directly.
I'm pretty stumped here.
Ray

Found a solution a few mins ago:
Unplug the AirPort Express
Disable the WiFi on the Mini
In Network Preferences, set Ethernet as the default connection using DHCP.
Connect the Mini to the LAN port for the AirPortExpress
Plug-in the AirportExpress
FROM A DIFFERENT COMPUTER CONNECTED TO THE WIRELESS NETWORK, follow steps 6-9 above.
This worked for me, but I don't know how to resolve the issue if you don't have a 2nd computer available. I had also tried this via Airport Utility on an 1st generation iPad, but that didn't work. Maybe somebody in the same situation could try it with an iPad that can run a newer verion of iOS.
Ray

Airport Express - can't connect

I'm having the same problem as last time I posted - still no response, more than 9 months later (http://discussions.apple.com/thread.jspa?threadID=2186096&tstart=0 )
It's very similar to problems described here and here.
I've tried all the steps suggested in this thread, too: http://discussions.apple.com/thread.jspa?messageID=10695921&start=1 ... all to no avail.
Neither my MacBook Pro nor my iPhone can connect unless I unplug the Airport Express, wait, and plug it in again, then re-join the network. But even then, sometimes it takes 3 times of this routine before it works.
Is this just network interference, a la this document? I mean, I live in Manhattan and this could potentially be the problem, but then how to fix it?
Please help! This is getting seriously irritating. Mucha gracias, my Apple friends.

I am also have the exact same problem you described in your original post 9 months ago. My Airport Express is also about 3-4 years old. I connect to the internet through the Express in the evenings and sometimes in the mornings. When I return home from work the following evening, my wireless network still shows up as being available, with full strength, but none of my devices are able to connect - iPhone 3GS, MacBook Pro, and iPad. When I look at the Airport, the light is green and it seems to be fine. If I unplug the Airport, wait a moment, the plug it back in, the network returns almost instantaneously, with no issues. It is extraordinarily irritating.
Oh, and I live in Florida, so I'm going to suggest that Manhattan isn't the problem.

802.11n Airport Express won't connect to Internet

Hi,
I have recently purchased a new 802.11n Airport Express which works fine with the Airport Utility, but will not connect to the internet through the Ethernet.
It is plugged directly from the cable model into the 802.11n via Ethernet.
I know that it is not the modem/internet service provider because when I pop my old 802.11b/g (model A1084) everything works fine, and I connect no problem.
The settings appear the same, but with the old model I get internet, with the 802.11n I get the flashing amber light. If I set it up manually, and input the same IP, Subnet Mask, and Router number that is working for the 802.11b/g model, I get the solid green light, but no internet.
Originally, I assumed I'd just picked up a lemon, so I exchanged it and I am getting the exact same results so I must be doing something wrong.
Any ideas?
I wanted to extend my network, but use the 802.11n as the internet input so I could take advantage of the faster speeds.

Welcome to the discussions!
You mentioned that you had a cable modem. Although the ISP will claim otherwise, in many cases it will take 20-30 minutes for a modem to completely reset. The reset is needed whenever you change the device that is directly connected to the modem.
Power down the modem and pull the battery if it has one. Power down the rest of the system as well.
Power up the modem first and let it run for 5-10 minutes, then the Express for a few minutes, then your computers.
Once you get things going, we can look into the next puzzle of extending the network. Please post back when you have the "green" light and internet.

Airport Express won't connect to internet

I configured the AX from factory settings about 3 times. I tried configuring with "using DHCP." I've tried to manually enter the IP address info to both the AX admin utility and through my macbook preferences. I've followed all the trouble shooting tips. I've restarted everything I can restart. I've even changed ethernet cables.
Ultimately, my mac says I'm connected to the internet on AX (network prefs> TCP/IP) but the AX blinks amber and the cable modem is all green lights, but won't register as "online"
Why can't I connect to the internet? How do I fix that problem?

Ok, let's double-check your AX's settings...
AirPort Express Base Station Setup (AX) w/High-Speed Cable Modem
Modem/Router Power ReCycling (optional)
- Power-off the Cable modem, AX, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
- Power-on the Cable modem; Wait at least 30 minutes.
- Power-on the AX; Wait at least 5 minutes.
- Power-on the computer(s)
Perform a "hard" reset of the AX (optional)
- (ref: http://docs.info.apple.com/article.html?artnum=108044)
Setup the AX
With the network components powered down, set up the AX, using the AirPort Admin Utility, either connect to the AX's wireless network or connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: Ethernet
- Configure: Using DHCP
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled)

Replacement airport express won't connect to internet

Why can't I get my replacement airport express to connect to the internet

Wonder if you can direct me to any past or present solutions. I have the new Airport Extreme tower. Actually I'm trying number 2 thinking the problem was number 1. Apparently not. I've done multiple factory resets. Even waited couple hours to try reinstall because my provider said there is a Mac or max filter and wait. Anyhow once I'm able to get the AE online(green) not internet connection. I brought my Airport express in and hooked it up and in blink of an eye it's online with internet. Even phone companys stock modem connects. Interesting that the A express summary lists the DNS addresses and domain. Took this information and tried putting it in when retried the AE. No luck. The First AE worked for over week. Phone tech checked switch at office and did line ping.
My DSL provider uses DCHP.Sorry I forgot the name of the box outside at my phone line where DSL connects. Inside I make connection phone jack and ethernet cable.
As I said I've done every form of power down reset. Any suggestion be appreciated. Next stop be Apple.

New Airport Express will not connect to internet

I am attempting to upgrade from an old Airport Base Station (the gum drop/flying saucer/mushroom model) to the new and improved mini tower model. I plugged the ethernet cable from the comcast cable modem in and nothing worked - no wireless, no internet, no nothing but flashing amber light. I was able to configure a new wireless network, and it shows up on MBPro running Maverick and iPad using Airport Utility as a functioning wireless network (with the green light on the AE), but it will not connect to the internet. Any suggestions?

The only step that appears to be missing is to reset your cable or DSL modem. Unplug it and let it rest a moment or two, then power it back up again: http://support.apple.com/kb/HT2460
You've done everything right, but still can't connect to the Internet. Why?
It is likely that the modem locked onto your iMac, and it will ignore anything else you plug into it until the modem has been reset. If you were to plug the iMac back into the modem, it would still connect to the Internet.
Fortunately, resetting a broadband modem is usually very easy -- just unplug its power supply, wait a moment, and plug it back in. After its indicator lights have gone through their startup routine, you should do the same to the AirPort base station.
Odds are that you can connect to the Internet now.

Airport Extreme can't connect to Internet

Hi all,
I recently inherited a 4th gen airport extreme base station and i cant connect to the internet wirelessly. The light is green, the comcast motorola modem is working fine, but when i open a webpage, nothing comes up on any of my devices (MacBook running lion, iPhone, playstation). I've reset/unplugged the modem and soft/hard/factory reset the airport extreme a hundred times, sometimes leaving them unplugged for 30 minutes, but no luck. Sometimes after a reset the Internet will work for a few minutes but then suddenly stop eventhough I'm still "connected" and the light's green.
The airport worked perfectly fine at my friend's house who also used a Comcast modem. And my modem worked great for the last 6 months with my 1st gen airport extreme that I am trying to replace with this malfunctioning 4th gen. Called Comcast and they said the modem looks great on their end, no signal cut outs and Internet connected. Other things I've tried but without luck:
- plug in laptop directly to modem (internet works) write down working DNS addresses and put those in to the airport utility manually.
- renew dhcp lease which sometimes makes it work for 30 seconds
- update firmware to latest
- downloaded air radar and made sure channels used were clear
- turn on only 5 ghz channel
- of note, I own no cordless phones or other 2.4 ghz wireless electronics that I'm aware of.
Please help, this is driving me crazy! Thank you so much in advance.
Happy Holidays

I am having a similar issue in that I have intermittent Internet connectivity. I found using Mozilla's Camino browser as a work around, or I switch to one of my other AirPort Expresses. This started happening on Friday the 9th. I am not sure if it is the AirPort Extreme or the AirPort Disk Utility software I installed.

Airport Extreme with Airport Express--unable to connect to internet

I am using an Airport Extreme and 4 Airport Expresses to extend the range of the Extreme which is connected to my modem. As long as I am in the immediate area of the extreme the internet connection works perfectly. When I move to another part of the house, ie upstairs the internet does
not work. Diagnostics tells me that the ISP has failed and the internet and server lights are amber.
I have a green light on all the airports and a strong signal strength on my computer. Sometimes
diagnostics tells me that my airport does not have an IP address. I have the Airport Extreme and
two Airport Expresses downstairs and two Airport Expresses upstairs. HELP!

+however I did not use the ethernet cable. Would you please explain why this+
+works as I am using a laptop to connect wirelessly+
I'm guessing here that you are talking about using an ethernet cable to connect the Express directly with the computer to help with configuration.
When you do this, AirPort Utility and the Express are on the same network, so they communicate together. It seems that a lot of users have trouble trying to configure the Express using wireless...probably because it is sometimes necessary to "switch" networks to find the Express. I think the ethernet method is much easier and there's just less to go wrong. But...other users swear by the wireless configuration method, so I guess the bottom line is whatever works best is best.

Airport Express Can't Connect on a Windows XP Machine! PLEASE Help!

I recently purchased an Apple Airport Express. In my household we have four computers, 3 Mac's and 1 PC. I set it all up, and of course, the PC can't connect to the Airport Express.
So you probably ask yourself why I haven't gone to iFelix's site yet. I have, many, many times tried to do what he says. Doesn't work at all, no matter which way I put it.
I got the equivalent key and everything and it still doesn't work on the PC. Honestly, I have no idea what to do and I'm getting extremely frustrated. PLEASE help me! I don't even know where to get started anymore.

For what it is worth, I just spent the last two days trying to get a brand new Airport Extreme (N/gig) and Airport Express working at home with many Windows XP and WDS problems. I also couldn't get my PSP to connect via WPA.
I have a Cisco 1200 AP working with b/WEP, but bought the Apple products to move to G/N/WPA and bridge from my office (DSL location) to wired devices in my living room. AirTunes was an anticipated plus. I started out with WEP "transitional" as my Extreme security setting.
At first my work laptop (XP with Funk Odyssey WiFi client SW), an old PocketPC and Wii were the only things that would connect to the Extreme base station. My PSP would work, but only via WEP. Our two other wireless XP devices would see the new network but would seem to fail at encryption. I also could not get the Express to connect with the Extreme for WDS.
Switching from WEP "transitional" to WPA/WPA2 Personal did the trick. The two other Windows XP devices worked all of a sudden via WPA, and the WDS/bridging to the Express kicked in. The bad news is the PocketPC only supports WEP, but all the other devices (including two XP devices) worked without a problem. (Hmmm... I think my Nintendo DS also only supports WEP...)

AirPort Express - Can not connect to "extended" AirPort Express

Two trips to the Genius Bar tell me that I should be able to Extend my network from a new AirPort Express (n/g/b) to an older AirPort Express (b/g) using the "extend network feature". The two devices are communicating (both lights are green and the wireless channel will change on the remote device if I change it at the base station), but my MBP Core Duo 15" seems to only be connecting to the AirPort Express Base Station (n/g/b) and not to the Remote "extended" AirPort Express (b/g).
This forum seems to indicate that you can only use WDS between the newer AEX (n) and the older AEX (b/g) but the folks at the Apple Store have told me twice now not to use WDS. They said that as long as the two devices have green lights that it is working, but when I click on the Airport Symbol up in the menu bar w/the Option key it tells me the MAC address of the base station only - and when I get very far from the base station, the signal drops out even though the remote AEX is near by.
I did try setting it up using WDS and that works fine, just very slow.
Anyone know if there's a way to be sure that my MBP connects to the remote (extended) AirPort Express?

This forum seems to indicate that you can only use WDS between the newer AEX (n) and the older AEX (b/g)
This is correct....since the older b/g Express does not even have a setting to "extend a wireless network".
If you require confirmation, open AirPort Utility, select the b/g Express, click Manual Setup
Click the Wireless tab below the row of icons
Now look at the available settings for Wireless Mode.
"Extend a wireless network" is not there.
but the folks at the Apple Store have told me twice now not to use WDS.
They are likely telling you not to use it because the performance on your network will drop dramatically if you do use WDS. Or, they mean well, but they are just wrong on this subject. Here's why:
The only way that you can use an older "g" and newer "n" device together to provide more wireless coverage is to configure both devices for WDS. It's a Catch 22.
WDS operates only at "g" wireless levels. So when you configure the newer "n" Express to operate as part of the WDS (which you must), it becomes a "g" wireless device. You lose any "n" capability on the network
Worse still, every "remote" or "relay" in a WDS setup cuts the bandwidth of the entire network in half...50%. That's huge. In effect, with WDS, you may have a bit more wireless coverage, but you will have a "g" wireless network that operates at half speed.
but when I click on the Airport Symbol w/the Option key it tells me the MAC address of the base station only - and when I get very far from the base station, the signal drops out even though the remote AEX is near by.
The remote AX is not providing any additional wireless coverage.
They said that as long as the two devices have green lights that it is working
Nope, as you can tell by the fact that your "remote" is not providing any additonal wireless coverage.
Anyone know if there's a way to be sure that my MBP connects to the remote (extended) AirPort Express?
Your only option, (unless you add more hardware):
Configure both AX devices to "Participate in a WDS network" setting one up as a "main" and the other a "remote" . The big downside, as mentioned previously, is that you will have a "g" wireless network running at half speed.

Airport Express...can't connect to internet. Somebody HELP!!!

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